Front office receptionist jobs in Boston, MassachusettsCreate job alerts

Location: CHA Cambridge Hospital Work Days: Monday thru Friday 8a-4:30p Category: Clerical and Administrative Support Department: Human Resources Job Type: Temporary Work Shift: Day Hours/Week: 40.00 Union: No Union Name: Non Union Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHA’s temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day. Summary: To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department. Responsibilities: -Greets and provides information to patients and visitors. • Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance., • Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed., • Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner., • Understands and appropriately utilizes all telephone features such as: transferring and hold functions., • Insures at all times that there is someone to answer the telephone., • Accesses patient information via the computer., • Effectively interfaces with IT Department as needed to resolve hardware and software problems., • Acts in a friendly and reassuring manner in all Interactions with patients and visitors., • Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another person’s password., • Handles difficult situations calmly, calling appropriate person for assistance when needed., • Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information., • Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues., • Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department., • Responsible for scheduling meetings for senior IT staff., • Responsible for scheduling meeting rooms and training rooms., • Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls., • Keeps the front desk and main lobby area clean, tidy and stocked with proper information., • Sorts staff mail, • Performs straightforward secretarial duties., • Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location., • Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position., • Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures., • Participates in own performance appraisal by identifying goals and reviewing progress with supervisor., • Performs other related duties as assigned or directed. MINIMUM QUALIFICATIONS : Other information: Must have medical terminology. Medical Secretarial degree strongly preferred. Work Experience: 2 – 3 years medical office experience preferred. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

The Receptionist will support Jake Satter House by performing front desk/office work to enhance the resident experience, as well as the accuracy, efficiency, and effectiveness of the team in meeting resident needs.

Job Description Company: Commonwealth of Massachusetts Position Title : Bilingual Spanish Administrative Assistant Location: 500 Victory Rd Suite 2100 Quincy, MA 02171 Duration: 06 Months Work Schedule: Mon-Fri Job description: • The Department of Early Education and Care (EEC) is an agency focused on building a coordinated, comprehensive system of early education and care services in Massachusetts. EEC’s mission is to lead the way in helping Massachusetts’ children and families reach their full potential., • By providing and coordinating a range of services and assistance, EEC will continuously improve the quality, affordability and accessibility of early education and care in the Commonwealth., • EEC Seeks to hire a Temporary Full-time Bilingual (Spanish) Administrative Assistant to support the Quincy EEC regional office for both front desk coverage and administrative support., • The Temporary Bilingual Administrative Assistant will report directly to the EEC Quincy Office Manager. They will serve as the primary coverage or back up coverage for the Office Manager in the office., • On days that the Office Manager is in the office, the Temporary Bilingual Administrative Assistant will serve as the primary front desk coverage., • The Office Manager will cover breaks for the Temporary Bilingual Administrative Assistant. Detailed Statement of Duties and Responsibilities: • Performs receptionist responsibilities including:, • Greets callers warmly and ascertain reason for calling, • Answers inquiries and provides routine information including necessary information for referrals to other internal and external units, • Greets visitors at the regional office and ensures appropriate personnel are notified, • Performs general clerical functions to support the regional office including:, • Handling all incoming and outgoing mail and distributing incoming mail to appropriate personnel, • Maintaining familiarity with office equipment and points of contact for additional support, • Maintaining appropriate stock of office supplies, • Coordinating the use of meeting space for trainings and meetings, • Manage conference room calendars, • Set-up and break-down rooms before and after meetings, • Other duties as assigned Required Qualification: • Fluent in oral and written Spanish and English Preferred Qualifications: • Excellent customer support and service skills, • Ability to follow written and oral instructions, • Ability to exercise discretion in handling confidential information and to exercise sound judgment, • Strong attention to detail and organization, • Ability to maintain accurate records, • Comfort in learning and working within IT systems, • Proficiency in Microsoft Office applications, • Knowledge of the organization of state government Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Job DescriptionBenefits: • Health Savings Account (HSA), • Life & Disability Insurance, • 401(k), • 401(k) matching, • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do • Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture, • Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand, • Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue, • Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters, • Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare, • Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency, • Protect Patient Information: Maintain organized records while strictly following HIPAA regulationsThis Role is Perfect for You If:, • You have experience with insurance verification and medical billing (non-negotiable!)., • You can explain complex insurance concepts to frustrated patients with empathy and clarity., • You're obsessively detail-oriented a single digit error in an insurance ID can cost thousands., • You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting., • You're tech-savvy with medical billing software and EMR systems., • You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic., • You maintain a positive attitude even when dealing with challenging financial conversations.What's In It For You:, • Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare., • Receive specialized training in insurance verification and patient financial counseling., • Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy., • Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry., • Be part of healthcare innovation that's expanding nationwide., • Medical, Dental & Vision Insurance (available after 30 days), • Mental Health & Prescription Coverage, • Health Savings Account (HSA) with employer contributions, • Short & Long-Term Disability + Life Insurance, • 401(k) with Employer Match, • Paid Time Off starting at 152 hours/year, • Employee Assistance Program (free counseling sessions), • Uniform Allowance + Verizon Discount + MoreThe Details:, • Location: Our state-of-the-art urgent care facility, • Schedule: Full-time with flexible shifts (some evenings/weekends), • Requirements:, • High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus, • Current CPR or Basic Life Support (BLS) certification is required for this role.We invest in your well-being so you can bring your best self to workevery shift, every patient. Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. #JoinTheAFCTeam AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at . At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $20.00 to $24.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.

Job Description Front Desk Receptionist Summary The Front Desk Receptionist is responsible for executing Bridge’s lobby services and serve as the designated liaison and first-person youth and guests engage when visiting and contacting Bridge. The ideal candidate will have a proven history of relevant experience including superior customer service, and strong interpersonal and communication skills. Additionally, they must be highly dependable and committed to their schedule as assigned. Maintaining an excellent attendance record is essential to this role. The Receptionist will also be a knowledgeable provider of accurate program and service information and direct guests (and callers) to appropriate departments as needed. The Receptionist will maintain a clean and organized lobby area that fosters a welcoming environment as the gateway to Bridge services. ESSENTIAL JOB FUNCTIONS • Maintain professional demeanor and etiquette., • Welcome all guests and visitors., • Excellent interpersonal and communication skills, • Answer and direct all incoming calls., • Maintain accurate logs of client visits and program destinations., • Complete counseling visitor logs, • Compile daily statistics for services., • Accept and sign for all deliveries and packages., • Provide administrative support as assigned., • Distribute external and internal employee mail as needed., • Maintain, clean, and organize front desk/reception area., • Participate in supervision, team, and staff meetings as scheduled. QUALIFICATIONS • Resolute and committed to meeting time and attendance expectations., • Must be proficient in basic office software and technology, including telephone operations, email/text, Microsoft Office, and data systems., • Must be comfortable working in a fast-paced, dynamic work environment., • Excellent interpersonal, oral, and written communication skills required. EDUCATION AND EXPERIENCE • High School or equivalent, • Minimum of two years office administrative / receptionist work., • 1- 2 years of customer service experience, • 1 - 2 years of front desk/ lobby operations experience, • Must be proficient in basic office software and technology, including telephone operations, email/text, Microsoft Office, and data systems., • Must be comfortable working in a fast-paced, dynamic work environment., • 1 -2 years of experience working with at-risk young adults (18 - 24) preferred. PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer. HOURLY: The hourly rate for this role is set at $20.00 an hour Bridge Over Troubled Waters offers a competitive benefits package that includes: • Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays and a birthday holiday, • Health, dental, and vision insurance, • 401(K) with 3% matching of contributions after one year of employment At Bridge Over Troubled Waters, we strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require one to participate in the recruitment, selection, and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at and we will work with you to meet your accessibility needs.

Job Description Receptionist/ Front Desk Attendant Needed for Busy Law Firm must have at least 2-year's experience in a law firm or fast-paced professional environment. Must be able to type 60+ WPM, as well as have impeccable grammar, strong spelling and written communication skills. You will be responsible for answering a multi-line phone and creating a positive first impression with all callers and employees. Additionally, you will be tasked with handling administrative office duties. Must be polished, professional and articulate. It will be your responsibility to ensure that all callers’ and firm staff needs are met with care and professionalism. Some duties include, but are not limited to, the following: • Answering and routing incoming calls on a multi-line telephone system, • Greeting clients and visitors and answering visitor inquiries, • Scheduling and routing clients, • Collecting and routing mail and hand-delivered packages, • Scanning, photocopying, faxing and filing documents, • Data entry, • Drafting simple correspondence (i.e. letter of representation, medical records/bills requests, etc.), • Additional administrative and office duties and projects as assigned, • Maintaining and scheduling conference rooms, • Maintaining the waiting area, lobby or other public areas, • Respect for confidentiality and discretion;, • Attention to detail;, • Positive, upbeat attitude;, • Patience/understanding while communicating with people in distress; Job Type: Full-time Pay: $22.00 - $28.00 per hour Expected hours: 40 per week Schedule: • 8 hour shift Job Type: Full-time Benefits: • 401(k), • Health insurance, • Paid time off

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Employee discounts, • Free uniforms Are you looking to work with dentists and team members that value exceptional work, team commitment and unsurpassed customer service? Look no further! We are an established, very busy, general practice that seeks an experienced, professional front desk receptionist who brings integrity, self motivation, reliability and attention to detail to their work. We would like to speak with you if you love what you do and bring a smile to each day! This position involves all dental receptionist tasks such as: • Greeting our wonderful patients, • Updating and verifying insurance, • Answering the phone and scheduling appointments as well as other front office duties as needed., • Making each patient experience memorable is our goal.Qualifications: Previous experience in a Dental Office with Dentrix is required. Please apply with your resume and include relevant experience. Please apply with your resume and include relevant experience in the dental field. Additionally, let us know why you would be a great fit for this opportunity. Thank you for your interest, we look forward to hearing from you!

Job Description Smile Bright, Work Happy - Join Newton Centre Dental Today! Are you ready to join a thriving dental practice where patient care and professional growth go hand in hand? Newton Centre Dental, a modern, patient-focused dental facility in Newton, MA, invites you to become part of our exceptional team. Designed to deliver comfort, satisfaction, and excellence, Newton Centre Dental has built a reputation for outstanding service and innovative dental solutions in the heart of our community. As an entry-level Dental Office Receptionist, you'll play a vital role in ensuring smooth daily operations while creating a welcoming environment for our patients. If you're a resourceful and enthusiastic individual with a positive attitude and a passion for people, we want to hear from you! Why Join Newton Centre Dental? At Newton Centre Dental, we don’t just offer jobs—we offer growth opportunities. Here’s why joining our team is a step toward professional success: • Competitive Pay: $23-25 per hour, • Comprehensive Benefits: Health, dental, and vision insurance, plus a 401K and life/disability insurance for full-time team members (30+ hours/week), • Paid Time Off: 3 weeks + 8 holidays for full-time team members, • Career Development: Opportunities for growth and advancement within our practice, • Work-Life Balance: Enjoy a 1-hour lunch break and consistent scheduling, • Modern Environment: Experience the benefit of working in a state-of-the-art facility with 6 operatories, digital charting, and on-site parking About Newton Centre Dental At Newton Centre Dental, every detail has been designed with patient comfort and satisfaction in mind. From tranquil decor to luxurious treatment chairs, our facility delivers a calming, sophisticated experience for all patients. What We Offer: • Comprehensive Dental Care: Services range from professional cleanings to smile makeovers, Invisalign®, and full-mouth rehabilitation, • Cutting-Edge Technology: Fully equipped operatories and digital charting systems ensure precision and efficiency Location: Newton Centre Dental 1400 Centre Street, Suite 201 Newton, MA 02459 Conveniently located to serve Newton and its surrounding communities, Newton Centre Dental is known for its dedication to exceptional service and care. Schedule: • Monday-Thursday: 7AM-4PM, • Friday: 7AM–3PM Your Role as a Dental Office Receptionist: In this role, you’ll help maintain a smooth-running office while ensuring every patient has an excellent experience. Your key responsibilities will include: • Managing incoming calls, scheduling appointments, and answering patient inquiries, • Greeting patients and ensuring their check-in/check-out process is seamless., • Maintaining patient records and accurately inputting data, • Processing payments and balancing credit transactions, • Collaborating with the dental team to ensure a cohesive and efficient office environment, • Assisting with administrative tasks such as distributing mail, filing records, and maintaining supplies Requirements: • High school diploma or GED required, • Accurate typing speed of 40 words per minute, • Strong work ethic and professional demeanor, • Prior dental office experience and Denticon proficiency are a plus but not required-training will be provided, • Exceptional customer service and organizational skills Interview Process: • Phone Interview: A chance to discuss your qualifications and learn about our practice., • In-Person Interview: Meet the team and see how you’ll contribute to our culture of excellence. Join Our Team at Newton Centre Dental Newton Centre Dental offers more than just a job - it’s an opportunity to grow, learn, and thrive within a supportive, forward-thinking team. Whether you're starting your career or looking for a change, we’re here to help you succeed. Ready to start your journey in dental care? Apply now and become part of the Newton Centre Dental family, where your work truly makes a difference. Newton Centre Dental is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification. {Dental Receptionist, Dental Office Administrator, Dental Office Receptionist, Front Desk Coordinator - Dental, Dental Administrative Assistant, Dental Office Front Desk Coordinator, Dental Secretary, Front Office Dental Receptionist}

Job Description Ophthalmic Consultants of Boston is seeking a motivated, customer-focused Front Desk Representative to join our healthcare team. This position plays a key role in creating a positive first impression for our patients while ensuring smooth, efficient front office operations. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced environment This person would be scheduled to work in our Boston office. Schedule is Monday through Friday; 40 hours per week. Key Responsibilities: • Greet and register patients promptly and courteously upon arrival., • Verify and update patient demographics and insurance information., • Possess working knowledge of a variety of insurance plans and coverages; determine eligibility and coverage for services., • Collect co-pays, deductibles, and outstanding balances at check-in and check-out., • Assist patients with past due balances, explaining payment options and processing transactions., • Schedule patient and diagnostic appointments accurately and efficiently for multiple physicians, coordinating with internal departments., • Follow up on appointments to minimize no-shows and maximize productivity., • Address patient inquiries in person with professionalism and care., • Collaborate with clinical staff and management to ensure optimal patient flow., • Take initiative in solving problems and escalating issues when needed., • A High School Degree or GED., • Minimum of 1-2 years of medical or health care related setting or equivalent in a customer service, front desk/receptionist position., • Proven experience with insurance verifications and patient billing., • Must have a working knowledge of computer and respect for confidentiality., • Must be able to work in a fast-paced environment, paying close attention to detail., • Epic experience a plus., • Health & Dental Insurance- eligible 1st day of employment, • Paid time off and paid holidays, • Health & Dependent Reimbursement Accounts, • 401(k) Plan with company contribution, • Company paid Life and LTD Insurance Powered by JazzHR 6tRP6S7TPr

Job DescriptionWinnCompanies is looking for an Administrative Assistant to join our team at Mission Main Apartments, a 535-unit affordable housing and market community located in Boston, MA. In this role, you will assist with daily administrative procedures and special projects. You will also specialize in handling front-office customer service and communication with residents via phone, email, and in-person. You will also be performing essential administrative tasks like processing work orders, managing files, collecting payments, and maintaining office efficiency by monitoring inventory and ordering supplies. A key part of the communication involves using Knock to track and manage all property inquiries. Please note that the schedule for this position is: Monday through Friday, from 8:30AM to 5:00PM. Additionally, this position offers a pay range of $19.10 - $23.14 per hour, based on experience. Responsibilities • Provide office support, including: maintaining files, ordering office supplies, handling incoming and outgoing mail, and facilitating overnight shipping., • Assist department operations, including: create department check requests, file paid invoices, prepare organizational charts and presentations, book meetings, and set up conference rooms., • Update property management team on existing or potential problems., • Provide backup for receptionist and special projects as needed.Requirements, • High school diploma or GED equivalent., • Less than 1 year of relevant work experience in property management or a similar customer service role., • Excellent organizational and recordkeeping skills., • Outstanding customer service skills including de-escalation and conflict resolution., • Superb attention to detail., • Ability to exercise good judgment and apply initiative., • Ability to plan, organize, and prioritize work.Preferred Qualifications, • Experience in property management industry., • Ability to speak and read/write in Spanish.