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  • Front Desk Assistant
    Front Desk Assistant
    15 days ago
    Full-time
    Mount Eden, The Bronx

    Position Overview We are seeking a professional, organized, and customer-service-oriented Medical Front Desk Receptionist to join our busy outpatient medical facility in the Bronx. The ideal candidate is bilingual in Spanish and English, has excellent communication skills, and can thrive in a fast-paced healthcare environment while providing outstanding patient service. Key Responsibilities • Greet and check in patients in a courteous and professional manner, • Answer multi-line phones and direct calls appropriately, • Schedule, confirm, and manage patient appointments, • Verify insurance eligibility and obtain required authorizations when applicable, • Collect copays, balances, and patient demographic information, • Maintain accurate patient records within the EMR system, • Communicate effectively with patients, providers, and insurance companies in both Spanish and English, • Manage incoming faxes, referrals, and medical documentation, • Ensure front desk and waiting area remain organized and professional, • Assist with patient flow and overall clinic operations, • Handle sensitive patient information in compliance with HIPAA regulations Qualifications • High school diploma or equivalent required, • Bilingual Spanish/English required, • Previous medical receptionist or healthcare office experience preferred, • Strong computer and data entry skills, • Experience with EMR/EHR systems preferred, • Excellent phone etiquette and customer service skills, • Ability to multitask and work efficiently in a fast-paced environment, • Professional appearance and demeanor Preferred Skills • Experience with insurance verification and authorization processes, • Familiarity with outpatient medical or rehabilitation settings, • Strong organizational and problem-solving skills, • Ability to remain calm and professional under pressure

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  • Medical Receptionist
    Medical Receptionist
    29 days ago
    Full-time
    Mount Eden, The Bronx

    We are seeking a detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your expertise in medical administrative support, combined with your strong communication skills and knowledge of EMR (Electronic Medical Records) systems, will help streamline clinic operations and enhance patient care. Duties Greet patients warmly, verify insurance coverage, and assist with patient intake processes using EMR systems. Schedule appointments efficiently while managing multi-line phone systems with professionalism and excellent phone etiquette. Verify insurance benefits to ensure accurate billing and claims processing. Review and update medical records, ensuring compliance with HIPAA regulations and maintaining confidentiality at all times. Manage front desk operations including filing, faxing, data entry (10 key typing), and maintaining organized patient files. Support clinic operations by coordinating care plans, medical scheduling, and handling patient inquiries promptly and courteously. Experience Proven experience as a Medical Receptionist or in a similar medical office administrative role. Experience with insurance verification processes and medical billing procedures. Excellent computer skills including proficiency in Microsoft Office Suite and health information management software. Bilingual abilities are a plus to serve diverse patient populations effectively, especially in medical terminology. Prior clinic office experience is desirable; familiarity with medical terminology hospital experience is advantageous. We value your expertise in medical office management and look forward to supporting your growth in a fast-paced environment where your contributions truly make a difference. Benefits: On-the-job training Paid time off Language: Spanish (Required) Ability to Commute: Bronx, NY 10452 (Required) Work Location: In person

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  • Front Desk Dental Receptionist Front Desk Dental Receptionist
    Front Desk Dental Receptionist Front Desk Dental Receptionist
    2 days ago
    $19 hourly
    Part-time
    Union City

    Job Summary Only applicants with prior experience working as a front desk receptionist in a dental office will be considered DENTAL EXPERIENCE A MUST (must be fluent in English and Spanish). We are seeking a dedicated and organized Dental Receptionist to join our dental clinic team. The ideal candidate will play a crucial role in ensuring a smooth and efficient front office operation. This position requires excellent communication skills, attention to detail for a start up office. The Dental Receptionist will be the first point of contact for patients, providing exceptional service while managing administrative duties. Responsibilities • Greet patients warmly and manage the check-in and check-out process., • Schedule appointments and confirm patient visits using dental software such as Dentrix, • Maintain accurate patient records and documentation review., • Handle medical collections and insurance verification processes., • Answer phone calls, respond to inquiries, and provide information about services offered., • Collaborate with dental staff to ensure seamless patient flow throughout the clinic., • Utilize computerized systems for scheduling, patient management, and documentation. Skills • Proficient in Dentrix Ascend, • Familiarity with coding practices related to dental procedures is an asset., • Excellent interpersonal skills with the ability to communicate effectively with patients and staff., • Strong organizational skills and attention to detail are essential for managing multiple tasks efficiently. Join our team as a Dental Receptionist where your skills will contribute to providing excellent care to our patients while ensuring smooth operational flow within the practice. Job Types: Full-time, Part-time Application Question(s): • How many years of experience do you have working as a dental office front desk receptionist? (Please note: candidates with ZERO dental front desk experience will NOT be considered), • Which Dental software are you familiar with? (Please note: candidates with ZERO dental front desk experience will NOT be considered) Work Location: In person

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