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Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Dallas, TX area (Richardson, TX) and they are in need of a IT Technical Support - Level 2+. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Manage projects from start to finish, • Have the ability to assist in these areas as well:, • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Working knowledge of PSA (ticketing) tools is a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

Job Description Part-Time Help Desk Administrator (Apple Specialist) Location: South Dallas, TX (Onsite Only) Hours: 20–30 hours per week Position Overview: We are seeking a knowledgeable and customer-focused Part-Time Help Desk Administrator to provide onsite IT support in our South Dallas office. This role is ideal for someone with strong experience troubleshooting and supporting Apple devices, particularly iPads and iPhones. The position requires 20–30 hours per week, with all work performed onsite. Key Responsibilities: • Provide front-line technical support for staff and users, focusing on Apple products (iPads, iPhones, Macs)., • Diagnose and resolve hardware, software, and connectivity issues., • Assist with device setup, configuration, and deployment., • Maintain and track inventory of devices and related equipment., • Escalate complex issues to senior IT staff or vendors as needed., • Ensure users receive timely and professional service., • Document support requests, resolutions, and system updates. Qualifications: • Previous experience in a help desk, IT support, or systems administration role., • Strong knowledge of Apple devices (iPad, iPhone, MacOS) and related software., • Basic understanding of networking, Wi-Fi, and security settings., • Ability to troubleshoot hardware and software issues effectively., • Strong communication and customer service skills., • Reliable, organized, and able to work independently. Schedule & Compensation: • Part-time, 20–30 hours per week., • Onsite role only (South Dallas location)., • Compensation based on experience.

Job Description The Company Who We Are: For more than 40 years, Aspira has been the market-leading provider of hardware, software, and services that help public agencies protect natural outdoor recreation resources while making them accessible for all. Our platform supports everything from campground reservations to hunting licenses, helping millions of people discover, enjoy, and care for the outdoors. Aspira is transforming its technology and service model to give agencies more capacity and insight—streamlined tools, smarter automation, and better connections with their communities. Our goal is simple: make it easier for our clients to conserve what matters most and for their customers to enjoy it to the fullest. The Role What We Do: Within Client Support, the Technical Support team specializes in guiding clients through installations, configurations, upgrades, and the resolution of any issues with their hardware and software products. We collaborate closely with internal teams and third-party vendors to deliver seamless support using clear, simplified communication. Together, we ensure the reliable and efficient operation of our clients' point-of-sale systems while maintaining strong relationships and meeting service-level commitments. Who You Are: You are a problem-solver with people skills! You're a talented technical support professional with experience supporting hardware, software, and network products (such as PCs, tablets, printers, scanners, card swipes, cash drawers, switches, routers, modems, etc). You know how to balance your service-oriented nature with adherence to established SLAs. What You Do: In this role, you'll support our external clients (B2B) with any inbound technical support needs via phone, email, chat, and ticketing systems. You're the ultimate expert in our hardware-as-a-service products (both off the shelf and custom) and drive the analysis and troubleshooting of hardware, network, and software issues on behalf of our clients. You contribute to high client satisfaction scores by partnering closely with them all the way through resolution. Qualifications Certifications: • IT certification(s) such as CompTIA (A+, Network+), Microsoft Role-Based Certification are preferred but not required, • 2+ years of experience providing virtual technical support to external customers experiencing hardware issues., • 2+ years of experience providing virtual technical support to external customers experiencing software issues., • 2+ years of experience with small office networks, • Excellent interpersonal skills, with both internal and external parties, • Strong virtual troubleshooting skills, • Ticketing: Jira, ServiceNow, vendor portals, • Communication: Slack, Amazon Connect, • Knowledge Base: Confluence, • Endpoint Management: ManageEngine, TeamViewer Hiring Process: The hiring process outlined below is a rough overview, and is subject to change based on business priority, interviewer availability, etc: • Virtual Interview: Recruiter Screen w/ Talent Acquisition Manager, • Virtual Interview: Technical Screen w/ Hiring Manager, • Team Interview: A handful of virtual Interviews with the team, • Final Round/Executive Interview

Job Description End User Support Location: Dallas Headquarters Position: End User Support Job ID: 70687 Remote/Virtual Position: No, in Dallas office Coverage Area: Corporate Salary: $25.00-$28.50 per hour (offer dependent on experience) Schedule: Monday-Friday, 8 a.m.-5 p.m. Responsibilities Reimagine Your Career in Corporate Healthcare Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together. Be the Best title You Can Be If you meet these qualifications, we would love to meet you: • Bachelor’s degree in Information Technology preferred or 2 – 4 years of technical support experience, • Certifications requested: IT Infrastructure Library (ITIL) v3 accreditation, Relevant and Current Operating Systems qualifications i.e. MCSA, MCSE, A+, Network+., • Solid Understanding of:, • Microsoft Office Applications, • Office365, One-Drive, • Microsoft Teams, • Windows 10 OS, Windows 11 OS a plus, • Android OS, iOS, • Active Directory, EntraID, • Intune Auto-pilot,, • Networking (TCP/IP, WINS, DNS, DHCP), • ITIL Service Management through Service Now, • Single Sign on concepts, • MDM Solutions, • Firm working knowledge of concepts, practices and procedures of systems support and ability to use in varied situations for Windows, Chrome, and mobile applications, • Intermediate ability to troubleshoot or diagnose problems and provide possible solutions, • Some project/process management skills, • Advance equipment operation skills – should be able to use all office equipment and train end users, • Exceptional written and verbal communication skills, combined with the ability to interact and effectively communicate with a diverse audience., • Ability to document technical solutions for review by both technical teams and end users Responsibilities: The End User Support Analyst will provide support to end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems, and performing troubleshooting activities. • Provide Tier 1 & 2 support for executives and their admins, including troubleshooting hardware, software, network related issues, mobile devices, and collaboration tools while delivering white-glove service with a focus on discretion, responsiveness, and minimal disruption., • Manage and maintain executive laptops, tablets, smartphones, and peripherals, ensuring optimal configuration of productivity tools such as Office 365, Teams, OneDrive, and secure remote access., • Triage and resolve escalated issues from the Help Desk., • Coordinate with Tier 3 teams and field services to ensure timely resolution of executive-impacting incidents., • Partner with other IT teams to support infrastructure projects, deployments, and executive office upgrades. Provide feedback on recurring issues and recommend improvements. Our Investment in You Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include: • Medical, dental and vision coverage, • Paid time off and paid holidays, • Professional development opportunities, • Company-matching 401(k), • Flexible spending and health savings accounts, • Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app, • Programs to celebrate achievements, milestones and fellow employees, • Company store credit for your first AccentCare-branded scrubs for patient-facing employees, • And more! Qualifications Come As You Are At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Position Job Title: IT Helpdesk Technician Level II FLSA Classification: Non-Exempt Location: This is a hybrid position that can be based in Dallas, TX or Orlando, FL Position Summary: This position is responsible for providing Tier 1 and Tier 2 technical support to employees via phone, email, and in-person while maintaining high levels of customer service. The Technician will collaborate with IT team members on various projects and initiatives, including system upgrades, process improvements, and technology implementations, to enhance overall system reliability and improve the end-user experience. Responsibilities: • Provide Tier 1 and Tier 2 technical support including troubleshooting software and hardware issues, installation and configuration of software applications, and resolution of network connectivity challenges., • Monitor the helpdesk ticket board including prioritization, organization, and escalation of support tickets., • Manage inventory including ordering, tracking, provisioning, and disposing of hardware., • Diagnose hardware and software issues, guiding users through step-by-step solutions., • Update knowledge base articles to improve support efficiency and user experience., • Travel to satellite offices as needed to assist in the setup and breakdown of equipment and software installations., • Ensure all technical equipment is fully operational before new office openings., • Participate in training sessions to enhance personal and team technical skills., • Collaborate with IT team members on projects and initiatives. Key Qualifications: • 1+ years of proven experience in a helpdesk or technical support role., • Ability to troubleshoot complex technical issues while providing clear guidance and support to employees., • Excellent customer service skills and ability to interact professionally with executives, managers, and subject matter experts., • Strong knowledge of computer hardware, software, and networking concepts, prior work with Windows 11, Microsoft Azure and Cisco Meraki products preferred. Base Salary: The expected base salary for this position is between $65,000 to $80,000 per year, depending on experience and skillset. Base salary is paid bi-weekly. Benefits: In addition to competitive health insurance coverage for team members and their dependents, New Home Co. also provides comprehensive benefits such as generous paid time off policies, like vacation, holidays, sick leave, jury duty, and bereavement; paid disability, parental and military leave; company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances; a 401(k) retirement plan with employer matching; and a wellness incentive program to help team members thrive both personally and professionally. Physical Requirements: This is primarily a sedentary position. Requires the ability to hear, type and talk. Finger dexterity is required to operate a computer keyboard. The primary work location is a corporate office with low to moderate noise levels. Appropriate business apparel and professional appearance is expected. The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Supervisory Responsibilities: This position does not supervise other employees. Travel Requirements: Occasional travel may be required. A valid driver’s license and active vehicle insurance is required at all times. Disclaimer: New Home Co. and Landsea Homes are equal opportunity employers. Candidates must be authorized to work in the United States. The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this role. Management retains the discretion to add, modify, or remove job duties at any time.

Job DescriptionSiepe is a fast-growing technology company headquartered in Dallas, TX – focused on helping investment managers turn complexity into clarity. We build software and data solutions that give hedge funds and financial services firms the visibility, speed, and confidence they need to make better decisions – faster. Our platform delivers a unified source of truth that empowers our clients with real-time, actionable insights. We don’t just serve the industry – we help modernize it! Siepe is profitable, privately held, and growing fast. We offer more than just competitive pay and great benefits—we offer the chance to do impactful work alongside sharp, driven teammates in a culture that rewards curiosity, initiative, and follow-through. Whether you come from finance, tech, or are charting a new path, you’ll find meaningful problems to solve, real ownership, and the momentum to grow your career with purpose. We’re looking for an IT Support Engineer (Tier 2) with an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, the ability to deal effectively with people in a wide variety of situations, and desire to deal with escalated issues. The ideal candidate will have demonstrated mastery of all skills and responsibilities utilized by an Engineer 1 (T1). We are currently looking for customer service focused engineers to be an escalation point for our T1 IT engineering team. Remote and occasional on-site client support will also be required. There is a heavy dependence on cloud-based technologies with very little onsite technology. It is vital that this role is carried out in a professional, courteous and friendly manner as they will be working very closely with our clients, some of which are high-profile, so being the face of Siepe is a critical component of this role. What You'll Be Doing • Collaborate with the Director of IT, IT Service Desk Manager, and IT teams across Implementation, Infrastructure, and Relationship Management to deliver exceptional client support., • Serve as overflow front-line helpdesk support and the primary responder for escalations from Tier 1 IT Engineers., • Review inbound and offshore-transferred tickets to ensure accuracy, proper routing, and timely resolution., • Monitor the inbound queue to confirm all requests are prioritized and addressed appropriately., • Participate in the Service Desk On-Call rotation to provide responsive client support., • Deliver both remote and onsite technical support to clients as needed., • Assist the IT Implementation team with deployment and implementation projects to ensure successful delivery., • Test and refine standardized processes to improve consistency and efficiency in deployments., • Mentor and support junior Service Desk Engineers through coaching, shadowing, and knowledge-sharing opportunities., • Lead Tier 1 ticket reviews and ensure proper escalation workflows and service standards are consistently followed., • Monitor ticket flow and time-sensitive issues to confirm timely updates and appropriate prioritization., • Identify areas for improvement within Tier 1 operations and recommend actionable solutions., • Develop and deliver training content, including hosting Lunch and Learn, • Oversee and implement new or migrated Microsoft CSP NCE subscriptions for clients., • Participate in IT Service Desk candidate evaluations, including hosting practical tests, “Day in the Life” sessions, and providing interview feedback., • Manage client and internal IT equipment procurement and deployment processes., • Install, configure, and support local desktop applications in a Windows-based environment., • Recommend, design, and implement customized technical solutions that enhance Siepe’s service quality and client satisfaction., • Collaborate with senior leadership to provide technical expertise during client sales and business development initiatives., • Uphold Siepe’s reputation for excellence by ensuring all client interactions reflect professionalism, reliability, and technical expertise., • Must have current and ongoing authorization to work in the country of employment without the need for visa sponsorship, now or in the future.What You’ll Bring, • Bachelor’s degree in a technology or business discipline or equivalent experience., • 4+ years of experience working in Managed Services IT Service Desk environments with documented roles of increasing responsibility., • In-depth knowledge of Microsoft operating systems (high-level understanding and working knowledge of Windows Server 2025, 2022, 2019 and Windows 10 and 11 is required)., • In-depth knowledge and experience with implementing and supporting Microsoft 365 and Azure Entra ID related policies and deployments, as well as support traditional Active Directory environment synced into Microsoft 365., • In-depth knowledge of traditional Active Directory, Microsoft Entra ID, and Microsoft Intune/Endpoint including managing workstations, users, groups, access, permissions, and user data., • Proven experience with implementing, troubleshooting, and managing Microsoft 365 Conditional Access policies., • Experience with ConnectWise and proven ability accuracy with ticket/time entries with in-depth details., • Knowledge of Microsoft Partner Portal management., • Proven networking and infrastructure skills (e.g., configuration and support, firewall configuration and rule creation, troubleshooting of network route and connectivity issues, wireless access point setup)., • Hands-on experience with Amazon Web Services (AWS), including Workspaces, Security Groups, and LightSail., • Demonstrated ability to identify and provide potential solutions for internal or client related technology issues., • Experience scripting using PowerShell and command line tools., • Strong internal and client communication skills with a proven track record of excellence., • Excellent reputation for reliability, accountability, and collaboration within IT Operations teams, • Skill in properly setting expectations internally and with clients while maintaining consistent communication., • Proven ability to meet deadlines and manage multiple priorities effectively., • Demonstrated mastery of IT Support Engineer I (T1) skills and responsibilities., • Familiarity with Cisco Meraki, Cisco Umbrella, and Ubiquiti UniFi networking products., • Experience with QuickBooks, Bloomberg, and cloud VOIP systems., • Skill in software deployment and user support., • In-depth knowledge of supporting Microsoft Excel and related add-ins.

Job Description Safari Solutions has an immediate need for a full time Network Technician to join our growing Events Team. Safari Solutions has been providing voice, data, hardware, and wireless solutions to the professional sports industry for over 20 years. At these special events and competitions, Safari Solutions delivers a single solution-design, install and support of all types of communications including high density Wi-Fi solutions, enterprise network, wireless broadband for internet and other data connectivity, and much more. The Network Technician will travel nationwide to events for setup and support and must be willing to travel up to 65% of the year, typically 180+days per year. Responsibilities: Planning: • Understanding of network infrastructure plan prior to onsite arrival, • Project timelines, maps, network design, • Keep documentation up to date as deployment occurs within Safari tools, • Ensure Safari trailer workspace, storage areas, and golf carts are kept clean and organized., • Install, terminate, label, and test Cat5e and fiber cabling., • Deploy and test APs and switches., • Strategically place access points for even coverage & angling, adjusting plans based on onsite considerations., • Identify and choose appropriate equipment, including antennas, AP types, mounts, switches, and wireless links., • Validate AP deployment standards through quality control and adjustments as needed., • Test access points, verifying connectivity and roaming performance, • Ongoing collaboration with the Network team, • AP settings and power level adjustments, • Continuously test Wi-Fi performance during the event and collaborate with the Network Team on identified issues., • Gather end-user feedback on Wi-Fi experience., • Investigate and troubleshoot connectivity issues in real-time, conducting walkarounds during the event., • Complete all trainings outlined by the Network Engineering Team., • Familiarity with the Cisco Meraki portal and Meraki Hardware., • General understanding of DHCP, DNS, VLAN, PoE, and exposure to wireless standards, RF fundamentals, • Exposure to wireless standards, RF fundamentals, • Advanced troubleshooting skills, • Ability to carry 30 lbs. of material, and use a man lift or ladder during the course of a normal work day, • Ability to work in heat and cold temperatures, • Work with flexibility in scheduling to meet productions goals, • This job requires up to double shifts during Events.

Job Description Responsibilities • Identify, research, and resolve technical problems., • Develop IT solutions based on customer requirements., • Respond to telephone calls, email and tickets for technical support., • Document, track, and monitor all problems to ensure a timely resolution., • Support, monitor, test, and troubleshoot hardware and software problems pertaining to the LAN., • Ability to troubleshoot and configure various LAN/WAN hardware, hubs, switches, routers, and servers., • Ability to troubleshoot and configure various applications and cloud based solutions, including email and other SaaS systems., • Schedule repairs for various contracts., • Build and install/configure servers and workstations based on company needs and requirements., • Provide end user support for all LAN and WAN based applications as well as remote users., • Assist with data recovery, using backup systems or recovery tools., • Perform manual/automatic backups as needed., • Perform and manage PC and Laptop imaging process., • Perform other duties or special projects as requested related to area of responsibility., • Assist with phone system moves, adds and changes as well as troubleshooting. · Must have a strong work ethic, organizational skills, the desire to learn and not be afraid to ask questions. · Ability to always maintain confidentiality. · Ability to self-motivate along with good time management skills. · Possess Fundamental skills working as part of a team-based organization paired with the ability to work independently. · Exemplary Customer Service/Satisfaction skills and good communication skills · Excellent systems administration skills, software configuration/upgrades, back up reviews and tuning · Experience managing a Windows environment and supporting remote locations. · Good troubleshooting and problem-solving skills. · Demonstrated success working in a fast paced, dynamic environment. · Requires use of good business etiquette using electronic mail and phone skills · Requires dealing with unpleasant, angry, or discourteous people. · Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization. · Requires work with external customers or the public through different media forms. · Includes responsibility for work outcomes and results. · Requires being able to lift at least 100lbs. · Requires long periods of time standing, walking, sitting, crouching, and bending over. · 5 years’ experience in Technology Support or 3 years’ experience in Technology Support for a Managed Service Provider. Company DescriptionNET Inc is a growing MSP / Tech Support company, founded in 1996, dedicated to providing exceptional service and innovative technology solutions to our clients. We focus on delivering high-quality technical support and proactive management of IT infrastructure for businesses of all sizes. We are seeking a highly organized and experienced Operations Manager to oversee daily operations, improve processes, and drive the success of our support services.NET Inc is a growing MSP / Tech Support company, founded in 1996, dedicated to providing exceptional service and innovative technology solutions to our clients. We focus on delivering high-quality technical support and proactive management of IT infrastructure for businesses of all sizes. We are seeking a highly organized and experienced Operations Manager to oversee daily operations, improve processes, and drive the success of our support services.

Job Description Sr. Desktop Technician \ Jr. Systems Administrator We are seeking a skilled mid-level Systems Engineer to join our IT team and provide technical support to our internal employees. The ideal candidate will be a customer-focused individual with excellent problem-solving skills and a passion for helping others. The Systems Engineer will be responsible for responding to Help Desk inquiries and providing Sr. level Help Desk support for computer, printer, software, hardware, and network-related issues. The Systems Engineer will also be responsible for learning our server environment and assisting the Sr. Systems Administrator in a Jr. Systems Administrator capacity. This is a full-time position with a competitive compensation and benefits package. If you are passionate about providing technical support and are a team player with excellent problem-solving skills, we encourage you to apply for this exciting opportunity. Responsibilities: · Respond to and resolve technical issues reported by employees via ticketing system, phone, email, or in person. · Provide timely and effective technical support to end-users, escalating issues as needed. · Troubleshoot hardware and software issues on Windows 10\11 workstations and laptops. · Troubleshoot printer and printing issues on Windows 10\11 workstations and laptops. · Install, configure, and maintain Windows 10\11 workstations and laptops. · Install, configure, and maintain printers. · Install, configure, and maintain software applications. · Create new users in Active Directory and Office 365. · Support users with Office 365 Multi-Factor Authentication · Remove terminated users in Active Directory and Office 365. · Maintain accurate and complete records of all help desk interactions in the ticketing system. · Collaborate with other IT staff to resolve complex technical issues. · Keep users informed on the status of their issues and provide timely updates as needed. · Assist with documentation and training of end-users on software and hardware use. · Continuously improve help desk procedures and knowledge base resources. · Provide server-side support at the direction of the Sr. Systems Administrator. · Handling entry-level administrative tasks diligently and efficiently · Utilizing Microsoft Windows Server, Active Directory, and MS Office 365 for various tasks · Interacting with vendors and evaluating vendor products · Performing Windows Updates using Windows Server Update Services [WSUS] · Monitoring our RMM for server environment alerts. · Setting up new servers · Configuring and monitoring of server backups. Skills: · 6+ years of experience in a Help Desk or technical support role. · Experience with DHCP, DNS, GPOs, ETC. · Experiencing supporting a Healthcare Company is a plus. · Knowledge of HIPAA Rules and Regulations a plus. · Experience supporting Windows 10 and Windows 11. · Experience supporting Office 365 for Business Apps and Office 2019. · Experience creating and deleting users in Office 365. · Experience creating and deleting users in Active Directory. · Knowledge of Windows 10\11, including the operating system and applications. · Experience troubleshooting Computer, printer, hardware, and software issues. · Ability to manage multiple priorities and handle heavy workloads in a fast-paced environment. · Strong customer service skills with a desire to help users. · Excellent communication and interpersonal skills. · Experience with ticketing systems and tracking tools. · Experience with Server Backups · Experience with Server Patching · Experiencing providing End-Point Anti-Virus Support · Experience with Power Shell Scripting Company DescriptionA Dallas based, pathologist-owned and directed medical practice that offers complete anatomic and clinical pathology services to Texas.A Dallas based, pathologist-owned and directed medical practice that offers complete anatomic and clinical pathology services to Texas.

Job DescriptionFOIA ParalegalEmployment Type: Full Time, Mid-LevelDepartment: Legal CGS is seeking a FOIA Paralegal to join our team supporting the legal mission of a large federal agency. This position will allow candidates to demonstrate expertise in performing legal review and FOIA request processing, amongst other litigation support tasks. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Paralegals will work conducting searches and analyzing result sets to separate non-responsive documents from responsive documents and screen responsive documents for privilege or FOIA exemptions.- Redact and code responsive documents. - Perform legal research.- Draft legal documents. Qualifications:- Requires paralegal certificate, or JD, or currently attending an ABA-accredited law school, having completed at least one year of study.- At least one year of litigation paralegal experience is required; trial experience is very helpful.- Experience with Nuix Investigate, Relativity, and/or other eDiscovery and document review tools strongly desired.- Experience processing Freedom of Information Act (FOIA) requests.- Demonstrated experience and knowledge of FOIA rules and regulations; applying exemptions - Must have basic legal knowledge, including knowledge of standard legal citation to cite check legal motions, and memorandum, and must have sufficient experience with legal research tools such as LEXIS and Westlaw to perform basic legal research.- Requires excellent written and oral communication skills, thorough knowledge, and hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, imaging, and hardware systems.The role also requires basic familiarity with ESI tools and knowledge of eDiscovery procedures and resources.- The ability to consistently deliver the highest quality work under extreme pressure will be very important.- Ability to read, write, speak, and understand English.- Ability to work independently- Excellent oral and written communication skills- Ability to obtain a government security clearance. Ideally, you will also have:- Two years experience using Nuix Investigate for document review and tagging preferred. - Two years experience in processing FOIA requests for Federal agencies is preferred. - Fluency in the statutory and regulatory guidelines to FOIA responses is preferred. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionFounded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With nine offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI’s mission is to protect the lives of service members and civilians with intelligent systems. The Hardware Test Engineering team contributes to this effort by designing test solutions that drive high hardware reliability on our V-BAT vehicle. These solutions are in-house designed electrical and mechanical equipment used to perform component and system-level testing, both at ambient and in simulated harsh environmental conditions. In this role, you will build and maintain a fleet of test systems that included electrical, mechanical, and software elements. You will assemble test fixtures and work with engineers to simplify and improve test stand designs. Help us save lives as we strive to deliver the most highly reliable aerospace hardware in the industry. What you'll do: • Build and maintain test stands, which include electrical, mechanical, and software elements. Test stands also include harnessing and other cabling., • Respond to emergent issues on the production floor to keep test stands running., • Contribute to and attend cross-functional design reviews. Advocate for design changes that result in simpler testing processes and test stand maintenance., • Other duties as assigned. Required qualifications:, • Experience with hands-on technical work in a high-volume production setting., • Experience building wiring harnesses and assembling circuit boards., • Experience working on multidisciplinary hardware development projects, which can be from an internship, job, club, team, personal project, etc., • Demonstrated history of showing ownership of project outcomes and delivering exceptional results., • Record of working hard, being a trustworthy teammate, holding yourself and others to high standards, and being kind to others. Preferred qualifications:, • Soldering, machining, and harness assembly. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Position: IT Helpdesk / Network Support Company Overview: Evolution Sports Group is a leading sports management company that provides comprehensive services to professional athletes, teams, and organizations. With a focus on innovation and technology, we strive to enhance the performance and success of our clients. We are currently seeking an IT Helpdesk / Network Support professional to join our team and help us continue to grow and excel in the industry. Position Overview: Please note: This is a remote position open to candidates currently residing in the United States. We are unable to consider applications from outside the U.S. at this time. As an IT Helpdesk / Network Support, you will be responsible for providing technical support and troubleshooting assistance to our employees and clients. You will also play a critical role in maintaining and improving our network infrastructure to ensure smooth and efficient operations. This is a full-time, permanent position with a 40-hour work week. Key Responsibilities: • Provide first-line technical support to employees and clients, including troubleshooting hardware, software, and network issues, • Monitor and maintain network systems, including servers, routers, switches, and firewalls, • Implement and maintain security protocols and procedures to protect our network and data, • Troubleshoot and resolve network connectivity issues, • Manage user accounts and permissions on our network, • Install, configure, and maintain hardware and software, including updates and patches, • Collaborate with other IT team members to develop and implement new technology solutions, • Document and maintain IT processes and procedures, • Keep up-to-date with industry trends and advancements to ensure our network and systems are utilizing the latest technology and best practices Qualifications: • Bachelor's degree in Computer Science, Information Technology, or a related field, • Minimum of 2 years of experience in a similar role, • Strong knowledge of network infrastructure, including LAN/WAN, firewalls, routers, and switches, • Experience with network security protocols and procedures, • Proficient in troubleshooting hardware, software, and network issues, • Familiarity with Microsoft Office 365, Active Directory, and other IT systems, • Excellent communication and customer service skills, • Ability to work independently and in a team environment, • Strong problem-solving and critical thinking skills, • Willingness to learn and adapt to new technologies and processes Why Work for Us: At Evolution Sports Group, we value our employees and strive to create a positive and supportive work environment. We offer competitive salaries, benefits packages, and opportunities for career growth and development. As a member of our team, you will have the chance to work with top athletes and organizations in the sports industry and be a part of our innovative and forward-thinking approach to sports management. If you are a highly motivated and skilled IT professional looking to join a dynamic and growing company, we encourage you to apply for this exciting opportunity. We look forward to hearing from you!

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Application Deadline: December 5, 2025 or until position is filled. General Summary Network Operations Center (NOC) Technicians monitor critical network elements and engage in proactive network systems monitoring, providing 24/7 operational monitoring and support to customer's network and devices throughout our industry. This position is responsible for technical support and issues that come into the NOC via customer and/or monitoring software. This role responds to escalations and resolves issues that arise from hardware and software failures on our network. The NOC is responsible for resolving all manageable incidents within its scope and capabilities supporting first call resolution, escalating only complex or unresolved issues beyond its operational authority. This position is the central communication coordinator for the Company’s Field and Network Operations group. The Network Operations Center Technician (NOC) maintains the network and responds as necessary to incidents across several field divisions. Essential Duties and Responsibilities • Monitor, support and trouble-shoot network issues throughout the Company’s field divisions., • Answer inbound calls and resolve incidents for field service technicians and provide proactive network outage notification to the Network Field Infrastructure team; manage closure and document resolution; perform required maintenance to contain, eradicate and recover from network outages and infrastructure security incidents., • Perform triage and escalation of network events; utilize advanced diagnostic tools to isolate and remediate incidents. Diagnose issues with routers, switches and wireless uplinks; document and escalate issues., • Provide proactive network outage notification and coordinate restoration with Field Infrastructure and Engineering teams., • Access network equipment remotely to identify and resolve issues., • Create and maintain accurate incident and change tickets; document resolution steps and lessons learned., • Maintain the Company’s network environment; utilize all provided utilities, tools and applications; ensure a high level of service availability., • Respond to network alarms and execute the proper classification, prioritization, and escalation workflows. Provide critical service outage notification and escalate issues for timely resolution; notify appropriate Company personnel as appropriate., • Collaborate with DevOps and NetOps teams to identify automation opportunities in monitoring, ticketing, and workflow orchestration., • Maintain and comply with standard Company technical and administrative procedures., • Monitor network status and provide support for issues related to the network infrastructure, hardware and applications., • Develop and maintain excellent customer relationships., • Act as a command center for the Network and Field groups during network crises., • Work with service providers to resolve circuit problems., • Manage the on-call and escalation directory., • Communicate and liaise with all other Company departments; notify appropriate parties immediately of any issues which may affect efficient operations including, but not limited to, outages, service disruptions, tower volume and repeated customer complaints., • Shift work is required inclusive of weekends, holiday and/or evening work and some travel may be required., • Previous experience in a Network Operations Center preferred., • Strong familiarity with PC, networking and electronics systems., • Basic understanding of networking concepts including Internet Protocol (IP) addressing/subnetting, Virtual Local Area Network (VLAN), Layer 2 switching, Layer 3 routing and Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS). Knowledge of IP networking, VLANs, routing/switching, and RF/Wireless infrastructure., • Ability to interpret logs, metrics, and telemetry data for proactive issue detection., • Basic experience with Network Management System (NMS) and monitoring applications., • Strong network problem isolation, resolution, analytical and diagnostic skills., • Basic understanding of electrical theory, electrical operation and broadcast radio frequency (RF)., • Ability to work independently and accommodate various shifts in a 24x7x365 environment., • Must be comfortable working in a high stress, fast paced environment with shifting priorities., • Excellent communications skills (verbal and written)., • Exceptional attention to detail., • Self-starter who can find and resolve issues as they are identified., • Proficient with Microsoft Office Suite and other job-related software; basic understanding of Microsoft Visio., • Contribute to internal knowledge-sharing and peer mentorship to improve team capability and efficiency. Working Conditions • Employee remains in the sitting position for prolonged hours. Employee is occasionally required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus., • Working conditions may include being in an open (shared) cubicle/workspace area, • Daily travel within the Company's geographical footprint and external destinations may be required. Disclaimer This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned. Please feel free to review our Benefits at the following link:

Job DescriptionGeneral Description and Function: PRISM North Texas’s IT Field Technician role is responsible for providing remote, deskside, and onsite IT service desk support to resolve technical issues as well as providing a world class client experience daily. IT Field Technicians follow documented policies and procedures to effectively set correct ticket priority, then work to resolve issues in accordance with our standard escalations process either remotely or onsite in our clinics. Responsibilities Specific Responsibilities of the Job: * • Troubleshoot and resolve basic desktop, software, network and server issues, • Assist users with the installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, and software, • Provide fast and friendly support for clinical End Users, Providers, and Executives, • Maintain availability in service desk call queue to ensure minimal hold times, • Responsible for creating and maintaining high quality, detailed documentation, • Offer guidance on technology use and best practices, • Process Active Directory user account adds / removes / change, • Work with vendor representatives to resolve software and hardware issues, • Perform basic virus remediation where required, • Onboard computers and perform repeatable script-based troubleshooting, • Actively assist on projects (Office Setups, Mass PC deployments etc.) under supervision, • Notify IT Management when outdated equipment causes repeated issues, • Document all work on service tickets and projects in real time within ticketing system to published standards, • Respond to client requests promptly in accordance with published SLAS, then communicate promptly throughout ticket lifecycle to maintain a high degree of client satisfaction, • Set proper expectations for client follow up and follow through on all commitments, • Perform on-site technical and customer service support, to include:, • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment, • Performs scheduled maintenance and repairs of clients’ technical systems and equipment, • Network switch and server room cable management, • Work with senior resources to diagnose, troubleshoot, repair, and debug complex technical computer systems, and software, • Follows standard procedures to isolate and fix problems in malfunctioning equipment or software., • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation, • Deliver an excellent customer experience in all interactions, • Report design, reliability, and maintenance problems or bugs to appropriate technical support team, • Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in PRISM North Texas policies, procedures, field guidelines, • Demonstrate a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements, • Maintain tools and equipment properly and ensures that they are all in good working order, • Participate in all on-going product, equipment, technical and business-related training to maintain necessary certifications, skills, and professional knowledge, • Create and maintain client PC build sheet documentation to ensure new PC deployments are properly documented, • Basic working knowledge of Internet, e-mail, system security, telecommunications and data communications, • Basic knowledge of MS Office/O365 (Word, Excel, Outlook, PowerPoint, MS Teams)., • Excellent written and verbal communication skills., • Interpersonal/human relations, organizations, and problem-solving skills., • Ability to meet deadlines and work productively in a collaborative environment., • Ability to work in a fast-paced, dynamic environment., • Associates degree in technology related field OR equivalent combination of education and work experience, • 1+ year of experience in supporting Microsoft Environments, • Uses sound judgement when working with clients, • Works well without supervision, • Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software, • Excellent problem solving and client relationship skills, • Excellent verbal and written communication skills, • Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations, • Alignment with PRISM North Texas’s Core Values, • Must be able to sit prolonged periods sitting at a desk and working on a computer., • Must be able to lift 35-50 pounds at times

Job DescriptionPrinter/Copier Repair Technician Are you tech-savvy and have a knack for bringing technology back to life? Automation Personnel Services is seeking a skilled Printer/Copier Repair Technician to join a fast-paced, innovative team in Addison, TX. In this role, you’ll utilize your expertise and knowledge to diagnose, repair, and restore high-tech printers, copiers, and circuit boards to optimal performance. If you’re detail-oriented, hands-on, and thrive on solving complex problems, this is your chance to make a real impact while growing your career. Pay Rate $18.00 - $22.00 per hour Schedule and HoursMonday through Friday, 8:00 am to 5:00 pm or 8:00 am to 4:30 pm Printer/Copier Repair Technician Duties and Responsibilities:• Diagnose and repair printers, copiers, and related hardware • Rework and troubleshoot printer circuit board (PCB) down to the component level • Use schematics and test equipment to uncover electronic and mechanical issues • Disassemble, clean, and rebuild devices to full working conditions • Keep accurate repair logs and share clear updates with your team Printer/Copier Repair Technician Qualifications and Requirements:• Proven experience in printer and copier repair required • Strong PCB rework and diagnostic skills (component-level required) • Mechanical problem-solver with sharp attention to detail • Experience with Zebra printers (big plus) • Reliable, positive, and team-focused Job Type Full time Benefits • Weekly Pay • Medical, dental, vision, short-term disability, and life insurance • 40 Hours Service Bonus after 1 year of continuous service and 1500 hours • 6 paid Holidays after 1 year of continuous service and 1500 hours401(k) Retirement Plan Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401K matching to all eligible contingent and temporary associates. Interested in this job? Click Apply Now, email your resume to , or call us at 469.240.7433 to learn more. You can also apply in person at our office located at Automation Personnel Services Dallas Metro2760 E. Trinity Mills Rd Suite 127 Carrollton, TX 75006 Bonus Opportunity! We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout. About Automation Personnel Services Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include: • 10-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2025). • Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2025). • Recipient of the Safety Standard of Excellence Award by the American Staffing Association. • Named one of the Best Staffing Companies to Work For by CIO Views Magazine. • Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA). Get that New Job Feeling! Apply Today! Equal Opportunity Employer APSDallasMetro

Job Description *Must be authorized to work in the United States. Visa sponsorship is NOT available for this position. * This Is How We Fly At JSX, we’re not just a lifestyle carrier – we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success. About the Role: As an IT Support Technician, you will provide hands-on and remote technical support to JSX Crewmembers, ensuring that hardware, software, and connectivity systems are performing at their best. You’ll be a key player in maintaining IT uptime, managing assets, and supporting both corporate and operational teams across all JSX locations. A Day in the Life: Your day will be interactive and hands-on, providing essential IT support to keep systems and people running efficiently. You’ll troubleshoot issues, manage hardware setups, and partner with team members to improve technology experiences across the organization. Additional responsibilities include: • Provide front-line Help Desk support via phone, email, and in-person interactions., • Troubleshoot and resolve issues involving laptops, desktops, printers, and mobile devices., • Set up new hire workstations, including account creation and software configuration., • Support and maintain conference room A/V systems and remote meeting platforms., • Track and maintain IT asset inventory using Spiceworks or similar tools., • Monitor system dashboards and escalate issues promptly to prevent downtime., • Travel to off-site or airport locations as needed to provide hands-on support., • Meaningful Impact: Your work keeps our technology running and our Crewmembers connected., • Collaborative Team: Be part of a supportive IT group focused on problem-solving and learning., • Growth Opportunity: Gain exposure to a wide range of systems and projects in a growing airline. We’re looking for someone who is: • Customer-Focused: You deliver outstanding support and communication to every Crewmember., • Technical: You bring strong troubleshooting skills across multiple systems and platforms., • Organized: You manage your workload efficiently and document solutions with clarity., • Adaptable: You stay calm and effective when juggling competing priorities or urgent requests., • High school diploma or equivalent, • Experience in an office-based or support-focused IT environment One or more years of experience in an IT support or Help Desk role Skill, Licenses, & Certifications: • Strong working knowledge of Windows and macOS systems, • Proficiency in Microsoft Office Suite, • Excellent communication and problem-solving abilities, • Familiarity with ticketing systems and IT documentation practices (preferred), • Basic understanding of networking and mobile device management (preferred), • A+ or Apple Certified Mac Technician (ACMT) certification (preferred) Pay & Perks: Compensation is $24.00 to $28.00 hourly. This was established after performing market research and is aligned with our approach to compensation. • Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost., • Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family., • 401(k) match: 50% of your first 8%, • Generous PTO: Take time to recharge with our flexible PTO plan. Additional Information: May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc). JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin. Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!

Job DescriptionFrost Brown Todd LLP, a national law firm of 1000+ legal and business professionals in eighteen markets, is currently seeking a full-time Technical and Desktop Support Specialist to join our Dallas Office. This position will take on exciting challenges, offer second-tier help desk support, assist with equipment setup, and ensure a seamless experience for our internal clients. Key Responsibilities: • Work closely with members of the Applications and Support teams to effectively resolve technical issues., • Provide second-tier help desk support via phone, desk side and remote assistance., • Set up hardware, printers, telephones and peripherals to ensure seamless operation., • Track the distribution of laptops, printers, and mobile devices from the firm's loaner pools, following proper procedures to protect the firm's investment in these assets., • Assist with daily audio-visual setups and the checkout of laptops and other equipment as requested., • Provide expert telephone support to internal clients, troubleshooting a variety of software, hardware and network issues until resolution or escalation., • Log internal client calls, maintain records and capture final solutions in the firm's online ticketing system., • Route calls to the appropriate group for resolution in accordance with established escalation procedures and provide status updates to internal clients throughout the life of an incident., • Assist with familiarizing employees with the firm’s computer systems, software, and phone system., • Associate degree or equivalent from two-year college or technical school, or equivalent combination of education and experience., • Ability to lift up to 50 pounds individually, and the ability to crawl under a desk in order to service computers., • Ability to work on call-support on a designated weekends throughout the year. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

Job Description IT Technician Job Requirements Essential Job Functions: • Work closely with business leaders on strategic initiatives by identifying data sources and system integrations to drive business intelligence., • Implement and maintain administrative, physical, and technical safeguards to protect PHI in accordance with HIPAA regulations., • Assist in incident response processes., • Support local users directly, handling issues across all technology including supporting 3rd party applications, Azure administration, workstations, servers, printers, networks, and vendor-specific hardware and software., • Build and configure systems for employee’s use within the corporate office and remote users., • Respond to requests for technical assistance via phone, chat, or email, and provide regular updates to users on their support requests., • Diagnose and resolve technical issues, both onsite and remotely, and document all user interactions for tracking and reporting., • Provide users with support for corporate owned assets (primarily workstations, laptops, servers), which will include basic help desk support up to advanced troubleshooting., • Troubleshoot and resolve problems for all networked devices (desktops, laptops, tablets, cell phones, printers, routers, switches, WAN and LAN connectivity)., • Communicate to users: keeping them informed of progress, notifying them of impending changes, agreed outages, etc., • Maintain specific knowledge of the users and how IT relates to their business strategy and goals., • Document internal processes and procedures related to duties and responsibilities., • Additional duties may be assigned, as required. Knowledge, Skills, and Abilities: • 2+ years in IT support, system administration, or network security., • Experience working in a healthcare or regulated environment is preferred., • Understanding encryption, VPNs, firewalls, and endpoint protection., • Experience with Active Directory Administration, Exchange On-Premises and Office 365 Administration, understanding of VPN's (User provisioning / administration, Understanding of Azure AD Sync and 2FA)., • Monitoring and verifying Azure backup solutions and troubleshooting backup issues., • Basic understanding of mobile devices management and remote support. Experience with IBM MAAS360 is a plus., • Experience configuring and supporting Microsoft Teams phone system is a plus., • Knowledge of printer configuration and maintenance, • Knowledge in computer maintenance, • Ability to detect and troubleshoot network problems, • Familiarity with desktop support, • Working experience managing SQL Server environments., • Experience managing NAS connected devices, • Ability to manage assigned tasks with minimum supervision., • Good verbal and written communication skills, and customer service capabilities., • Strong problem-solving abilities and attention to detail., • Occasional on-call or after-hours work for system maintenance or emergencies.

Job Description About PS PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality. Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft. Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences. We are building more than terminals - we are shaping a new way to travel. If you’re passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS. The Role: IT Technician PS is looking for a team-focused IT Technician who is highly skilled in corporate computer systems and office technology support. Duties include installing hardware and troubleshooting computer issues and responding to IT helpdesk tickets from our company employees, including other locations, in a timely manner. The IT Technician will collaborate with the department on a regular basis and assist in identifying the best tools to improve our tech functions. The ideal candidate is great at problem-solving, up to date on top technology systems, including core IT concepts (SaaS, networking, ITSM, etc.), and can quickly tend to employee needs with great customer service. This position will report to the Senior IT Manager. The IT Technician will aim to keep the technology at PS in top working order and accessible to all team members. They will work closely with his/her team, ensuring each work ticket is thoroughly resolved and all components are in working order. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. Responsibilities & Expectations: • Act as an extension of the PSHQ IT department, ensuring that all corporate IT policies, procedures, and security measures are effectively implemented., • Perform system installation, administration, maintenance, and troubleshooting for all PS corporate technologies including, but not limited to, workstations, mobile devices, office applications, IAM, point of sales (POS), VOIP devices, and audio/visual systems according to individual department needs., • Perform basic network management, including installation, monitoring, maintenance, and security., • While adhering to ITSM best practices, provide exemplary support and customer service to PS employees in and other locations as needed, update and document tickets as they are resolved., • Responsible for asset management that includes tracking, managing, and maintaining IT hardware and software throughout the lifecycle., • Act as an onsite representative and liaison for PSHQ IT department when working with external vendors as well as internal stakeholders., • Support and collaborate with relevant stakeholders and team members on corporate IT projects during development and post deployment, to ensure systems meet expected outcomes., • Create and maintain documentation of procedures, configurations, and runbooks., • Provide orientation and guidance to users on how to operate new software and computer equipment., • Maintain local server room and IT workplace., • Ability to work weekends, holidays, and after hours., • Performs other duties as assigned., • Effective communication and interpersonal skills, with a focus on maintaining solid relationships between the IT dept and vendors/stakeholders at all levels., • Ability to operate independently, with minimal in-person oversight while being self-motivated to excel beyond the tasks at hand., • Demonstrate excellent judgment and sound decision making, especially during critical/high stress moments. Technical Skills • Experience in IT Service Management with a strong understanding of the ITIL framework., • Hands-on experience with ITSM tools such as ServiceNow, Freshservice, etc., • Demonstratable proficiency working with and supporting core operating systems (Windows/Apple/iOS)., • Basic understanding of networking concepts such as IP configuration, LAN/WAN administration, and switching/routing., • Proficiency in maintaining, configuring, and installing computer hardware systems/peripherals., • Solid familiarity with core Microsoft Office applications., • Licenses: A+, Network+ highly preferred. Requirements • Bachelor’s Degree in Computer Science, Information Technology, or equivalent experience., • 2-3 years’ experience in a corporate customer service environment., • Thorough knowledge of networking concepts such as routing, DNS, DHCP, IP4, • Travel to PSHQ or other terminal locations as needed, • Must be able to lift and carry equipment weighing up to 50 pounds, • Pass a pre-employment drug screening + background check. Full Time Employee Benefits • Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability., • 401K retirement plan with company matching., • Health and Dependent care FSA and HSA with company matching., • Merit-based raises and bonuses., • Monthly Health & Wellness and phone reimbursement., • 12 Days PTO, • Friends & Family Discounted PS Use., • Tuition Reimbursement., • A great career path with promotion opportunities. Compensation range $31.25 - $33.65/hr, (based on experience). Overtime opportunities available. This is a full-time non-exempt role. PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.

Job Description Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening. Application Support Specialist FLSA Status: Non-Exempt Department: IT Reports To: Manager of End User Experience Jackson Walker, the largest law firm in Texas, has an exciting full-time employment opportunity for an Application Support Specialist in our Dallas office. The Application Support Specialist serves as the first point of contact for customer technology requests via telephone or email; responds to customer requests and solves technology issues, while taking detailed notes in our incident management system of steps for resolution; and manages the flow of other requests. ESSENTIAL DUTIES & RESPONSIBILITIES: Specific duties of this position include, but are not limited to: • Provide 1st and 2nd level support for firm-approved applications and technology equipment., • Deliver high-level customer service in a fast-paced environment with the ability to stay positive under pressure., • Produce documented details of all service calls in the ticketing system., • Participate in and understand the life cycle of application deployments, including application installation, testing, deployment, support, and upgrades., • Maintain an in-depth understanding of the needs and issues of customers, departments, and practice groups., • Maintain an in-depth knowledge of assigned application sets, focusing on those assigned to become the Subject Matter Expert (SME) for both the end user and from the troubleshooting side., • Create and maintain Knowledge Base articles for end user support issues., • Monitor support issues related to the assigned applications., • On assigned SME applications, participate with the project team on upgrades and keeping communications open so that the TRC, the IT Department, and user community are informed., • Troubleshoot application problems, acting as liaison between the customer and the application owner, and at times with the vendor that may be engaged to resolve issues., • Advanced MS Office Skillset – Certifications in Word, Outlook, Microsoft 365 preferred., • Critical Thinking and Problem-Solving Skills – Ability to work in a fast-paced environment and use these skills to resolve issues for end users. This includes skills of asking good questions and actively listening in order to focus on the problem the customer is facing., • Ability to build relationships with end users and staff to provide next-level support and a culture of collaboration., • Technical Expertise – Continual and self-paced improvement of technical expertise, specifically mastery of the Firm’s applications and other technology., • Ability to be self-directed, stay on top of deadlines and follow up with assignments that are outside of answering service calls., • Communication skills necessary to follow instructions effectively from a diverse group of clients, attorneys, and staff to provide information with courtesy and tact by e-mail, telephone, or in-person., • Communication skills necessary to document, follow, and communicate complex technical processes and instructions. Education: • Thorough knowledge of complex automated information systems management as normally acquired through a Bachelor’s degree in MIS, computer science, or business administration; or the equivalent experience. Years of Experience: • Minimum of 3 years’ experience in an IT helpdesk or support capacity, preferably in a legal or professional services environment. Physical Requirements: • Ability to use a computer, keyboard, and other standard equipment., • Ability to review and interpret documents and data, with or without reasonable accommodations., • Ability to communicate effectively in person, over the phone, and through written correspondence., • Ability to lift and move PC equipment, printers, and other hardware up to 30 pounds, with or without reasonable accommodations. Working Conditions: • Normal office environment with little exposure to excessive noise and temperature., • Ability to travel via private or public conveyance as may be required for support role. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors. If you require a reasonable accommodation to complete the application or interview process, please contact us at