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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    1 month ago
    $15–$20 hourly
    Full-time
    Journal Square, Jersey City

    Join our team of passionate hospitality professionals! We’re looking for a dedicated Store Manager to lead our front-of-house team and uphold the highest standards of service, cleanliness, and professionalism. This is a hands-on role for someone who leads by example and thrives in a fast-paced, team-oriented environment. Bilingual English/Spanish speaker. What You’ll Do: Leadership & Standards • Be the example — maintain professionalism, positive energy, and a polished appearance (hair neat, non-slip shoes required, no sandals)., • Keep the location spotless, including bathrooms and guest areas., • Motivate the team to complete their daily responsibilities and uphold company standards., • Be available during peak hours (Thursday–Saturday)., • Oversee all cashiers, servers, and drivers — scheduling, performance, and attendance., • Review staff clock-ins/outs and coordinate with the Assistant Manager on driver hours and tip tracking., • Interview, hire, and train new staff members., • Ensure every team member signs and submits the employee handbook to Paola or Cris., • Train new team members in service, cashier operations, and delivery procedures., • Maintain consistent drink and food quality from the team., • Lead a warm, welcoming environment where every guest feels valued., • Ensure staff greet guests, promote specials, and thank customers as they leave., • Handle customer complaints, refunds, and system issues., • Manage refunds on Clover, Uber Eats, Grubhub, and DoorDash, and notify Paola if website refunds are needed., • Coordinate catering orders — all catering requests go through you., • Keep menus and modifiers up to date on Clover and Otter., • Conduct inventory on the first Wednesday of every month (beer, alcohol, soda, supplies)., • Submit weekly reports on staff performance, service flow, and delivery capacity., • Manage supply orders (soda, take-out, cleaning)., • Troubleshoot POS, printer, or system issues as they arise., • 2+ years of experience in restaurant or hospitality management., • Strong leadership and communication skills., • Solid understanding of POS systems (Clover, Toast, or similar)., • Ability to manage multiple priorities during peak times., • Hands-on attitude — willing to train, support, and work alongside the team., • Full-time position., • Competitive salary based on experience., • Weekly pay and room for growth within a fast-growing hospitality group.

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    1 month ago
    $65000–$79000 yearly
    Full-time
    Spring Creek, Brooklyn

    Buffalo Wild Wings - Assistant General Manager (AGM) GAME TIME ENERGY, LIFETIME EXPERIENCE. Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We are looking for an energetic and experienced Assistant General Manager (AGM) to help lead our team and create the ultimate experience for our sports fans. The AGM is the assistant coach, responsible for assisting the General Manager in the overall operational excellence, profitability, and guest satisfaction of the restaurant. Key Responsibilities: 1. Operational Excellence & Guest Experience: • Assist the General Manager in overseeing all daily operations, including Front of House (FOH), Heart of House (HOH)/Kitchen, and Bar operations., • Ensure the highest standards for food quality, preparation, safety, and sanitation (including adherence to ServSafe and HACCP standards)., • Model exceptional hospitality behaviors, conduct table visits, and effectively resolve guest complaints to ensure a legendary experience., • Oversee inventory management, ordering, and ensure proper receiving and rotation of vendor deliveries., • Ensure cleanliness, repair, and maintenance for the building and equipment. 2. Team Leadership & Development: • In partnership with the General Manager, recruit, interview, hire, and train all management and hourly team members., • Lead and motivate the team, conducting shift meetings and providing ongoing, timely performance feedback and recognition., • Manage and direct the work of Shift Managers, Servers, Bartenders, and Service Assistants., • Foster a positive, professional, and engaged work environment. 3. Financial Performance: • Manage shifts to achieve sales and profit goals, with a focus on controlling hourly labor and cost of goods sold., • Assist with administrative functions, including daily time punch audits and end-of-day transactions., • Contribute to local restaurant marketing initiatives to build sales and community connection. 4. Compliance & Administration: • Communicate and administer all company policies and procedures., • Ensure 100% compliance with all employment laws, health codes, safe food handling, responsible alcohol service, and safety/security procedures., • Ensure proper submission and documentation of all guest and team member-related injuries and incidents., • Minimum of 2-3 years of progressive restaurant, bar, or kitchen management experience, preferably in a full-service, high-volume environment., • General knowledge of labor laws, health codes, safe food handling, sanitation, and responsible alcohol service., • Proven ability to manage and direct the work of others, champion change, and solve problems creatively., • Strong written and verbal communication skills., • A passion for training, developing, and leading a team., • Ability to work a flexible schedule, including nights, weekends, and holidays, particularly during peak sports seasons., • Must be at least 21 years of age., • Competitive salary and bonus program eligibility., • Comprehensive benefits package (Health, Dental, Vision, etc.), • Paid Time Off (PTO)., • Excellent opportunities for learning, development, and career progression within the brand.

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  • Sous Chef
    Sous Chef
    1 month ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    The Sous Chef is a key member of the kitchen leadership team, assisting the Executive Chef in all aspects of daily kitchen operations. This includes supervising staff, ensuring food quality and consistency, maintaining cleanliness and safety standards, and contributing to menu development. The ideal candidate has strong culinary skills, leadership experience, and a passion for excellence. Responsibilities • Support the Executive Chef in overseeing kitchen operations, including prep, cooking, and plating., • Supervise line cooks, prep cooks, and dishwashers to ensure efficient and consistent service., • Maintain high standards of food quality, presentation, and portion control., • Assist in creating new dishes, specials, and seasonal menu items., • Manage inventory, control food costs, and assist in ordering supplies., • Ensure compliance with health, safety, and sanitation regulations (OSHA, DOH)., • Train and mentor kitchen staff to promote skill development and teamwork., • Step in to lead the kitchen in the absence of the Executive Chef., • Collaborate with the front-of-house team to ensure smooth service during busy hours., • Minimum 3–5 years of culinary experience, including supervisory roles., • Degree or certification in Culinary Arts preferred (not required)., • Excellent knowledge of cooking techniques and food safety standards., • Strong organizational and time-management skills., • Leadership ability and effective communication with diverse teams., • Ability to work in a fast-paced environment with attention to detail., • Competitive hourly or salaried pay (based on experience)., • Opportunities for growth and promotion within the company., • Staff meals and dining discounts.

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  • Front of House Manager
    Front of House Manager
    1 month ago
    $80000–$95000 yearly
    Full-time
    Manhattan, New York

    Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

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  • Lead Line Cook
    Lead Line Cook
    1 month ago
    Full-time
    Manhattan, New York

    We are seeking a skilled and motivated Lead Line Cook to join our kitchen team. As the Lead Line Cook, you will play a key role in preparing high-quality dishes, overseeing the line during service, and ensuring food safety and consistency. This position is ideal for someone with strong culinary skills, leadership experience, and a passion for teamwork and excellence in the kitchen. Key Responsibilities: Prepare and cook menu items in accordance with recipes and standards Lead and coordinate line cooks during service, ensuring timing and quality Maintain cleanliness and organization of the kitchen and workstations Monitor inventory and communicate low stock levels to kitchen management Ensure compliance with health, safety, and sanitation standards Assist in training and mentoring junior kitchen staff Uphold portion control, waste management, and food cost efficiency Support sous chef and head chef with prep, special events, and menu changes Communicate effectively with front-of-house staff to ensure smooth service Qualifications: 2+ years of experience as a line cook, preferably in a high-volume or upscale restaurant Proven leadership or supervisory experience in a kitchen setting Strong knowledge of cooking techniques, kitchen equipment, and safety standards Ability to multitask, stay organized, and work efficiently under pressure ServSafe or Food Handler certification (or willingness to obtain) Ability to lift up to 50 lbs and stand for extended periods Flexible schedule, including nights, weekends, and holidays Can speak both Spanish and English What We Offer: Competitive pay and potential for advancement Supportive team environment Opportunities for professional development Staff meals and possible benefits (depending on employment status) Career growth

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  • Restaurant General Manager
    Restaurant General Manager
    2 months ago
    $70000–$90000 yearly
    Full-time
    Manhattan, New York

    Position Overview: We are seeking a dynamic and experienced General Manager to lead the daily operations of our restaurant. The ideal candidate is passionate about hospitality, driven by excellence, and skilled at managing teams, optimizing performance, and ensuring an outstanding guest experience. Key Responsibilities: 🔹 Operations Management Oversee all front-of-house and back-of-house operations. Ensure smooth service during all shifts and maintain high standards of cleanliness, safety, and presentation. Manage inventory, food and beverage ordering, and vendor relationships. 🔹 Team Leadership Hire, train, supervise, and motivate restaurant staff. Foster a positive team environment and maintain high employee morale. Conduct regular performance evaluations and provide coaching. 🔹 Guest Experience Maintain a strong presence on the floor to interact with guests and resolve any issues promptly. Implement service standards to ensure an exceptional dining experience. Respond to guest reviews and feedback professionally and constructively. 🔹 Financial Management Monitor daily sales, labor costs, and overall profitability. Create and manage budgets, sales forecasts, and weekly/monthly reporting. Identify opportunities to reduce costs without compromising quality or service. 🔹 Compliance & Standards Ensure compliance with health, safety, and labor regulations. Maintain proper licensing and permits (e.g., food handling, liquor). Qualifications: 3–5+ years of management experience in a high-volume restaurant or hospitality environment. Strong leadership and organizational skills. Excellent communication and problem-solving abilities. Proficient in POS systems, inventory software, and Microsoft Office/Google Suite. Food Safety Manager Certification preferred. Compensation & Benefits: Competitive salary + performance-based bonuses Paid time off Health benefits (if applicable) Staff meals & dining discounts Opportunities for advancement

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  • Chef
    Chef
    2 months ago
    $20–$30 hourly
    Full-time
    Manhattan, New York

    Job Summary: We are seeking a talented and passionate Chef to join our culinary team. The ideal candidate will create exceptional dishes, maintain high standards of food quality and presentation, and ensure an outstanding dining experience for our guests. Key Responsibilities: • Prepare and cook high-quality dishes according to menu specifications and recipes., • Develop new recipes and menu items in collaboration with management., • Supervise and train kitchen staff to ensure efficiency, consistency, and adherence to health and safety standards., • Manage kitchen inventory, order supplies, and minimize waste., • Maintain a clean, organized, and safe kitchen environment., • Ensure compliance with all food safety regulations and company policies., • Monitor food costs, portion control, and quality to maintain profitability., • Collaborate with front-of-house staff to ensure seamless guest service. Qualifications: • Proven experience as a Chef or in a similar culinary role., • Culinary degree or relevant professional certification preferred., • Strong knowledge of various cooking techniques, ingredients, and cuisines., • Excellent leadership, communication, and organizational skills., • Ability to work in a fast-paced environment and handle multiple tasks efficiently., • Creativity and passion for culinary excellence. Benefits: • Competitive salary and performance-based incentives., • Opportunities for professional growth and development.

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  • Host / Hostess
    Host / Hostess
    2 months ago
    Full-time
    Manhattan, New York

    We are a busy restaurant and have an open role for hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. Hostess Responsibilities: Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service. Hostess Requirements: Ability to provide top-notch customer service in a fast-paced environment. A positive attitude and ability to work well under pressure with all restaurant staff. Does high-quality work while unsupervised. Able to work in a standing position for long periods of time. Able to safely lift and easily maneuver trays of food when necessary. Willing to follow instructions and ask questions for clarification if needed. Able to handle money accurately and operate a point-of-sale system. Able to work in a busy restaurant environment.

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