Property Coverage Specialist
il y a 3 jours
Aurora
Job DescriptionDescription: We are seeking a dedicated Property Coverage Specialist to provide exceptional services to residents of affordable and low-income properties. The Property Coverage Specialist ensures that all phases of the property operate smoothly and efficiently by implementing appropriate procedures and approved tasks, as well as providing leadership, direction, and oversight to all on-site staff. The ideal candidate should be a strong communicator, have excellent organization skills, and be committed to enhancing the quality of life for residents. *This job may require travel to various locations around the metro area. Candidates must have reliable transportation. *We welcome vets and retirees! Requirements: Essential Job Functions Employee must be able to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Employee will perform job according to applied laws. The primary job functions listed are representative of the knowledge, skill, and/or ability required to perform this job and do not represent an exhaustive list of job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions. • Ensure the property is maintained clean, safe, and attractive at all times., • Organize workflow and ensure employees understand delegated tasks., • Ensure policies, processes, and procedures are met., • Ensure all property reporting is completed in a timely manner, as approved and assigned by client., • Be aware of the site budget and operate within the assigned budget., • Monitor and process rent collections; implement follow-through with delinquent accounting procedures, including approved evictions and debt write-offs., • Gather accounts payable invoices for weekly payment., • Monitor employee productivity and provide constructive feedback and coaching on a weekly basis to support the employee., • Collaborate with the Director of Maintenance to monitor and schedule all maintenance activity., • Supervise leasing through delegating, reviewing, maintaining deadlines, and training., • Collaborate with compliance specialists to ensure the property complies with housing regulations and Fair Housing Guidelines., • Provide customer service to residents, resolving any issues that may occur and ensuring maintenance complete service orders., • Resolve resident concerns and requests, conflicts, and lease violations – and document accordingly. Participate in on-site activities., • Maintain property occupancy (90%) by effectively retaining residents and successfully marketing the property to attract new residents., • Stay current on industry trends and changes in regulations, i.e., training, seminars, etc., • Other duties as assigned. Education and Work Experience • 2 years of Property Management Experience: You have a proven track record in property management, demonstrating your expertise in the field. Demonstrated experience in a highly responsible position dealing with property management. (Or transferable skills from non-housing industry), • Section 42 (IRS) and/or Project-Based Section 8 Experience: Familiarity with affordable housing programs is essential., • Fair Housing Practices: You possess a deep understanding of fair housing laws and regulations., • Tax Credit and/or HUD Compliance: Experience in maintaining compliance with tax credit and HUD regulations., • Resident Interaction: Previous experience in resident interactions is strongly preferred., • Leadership Skills: You are a natural leader, capable of supervising on-site personnel and fostering a positive work environment., • Property management: 2 years (Desired.), • HUD: 2 years (Desired), • Tax Credit: 2 years (Desired), • Certified apartment manager or accredited resident manager certification is preferred., • Sound critical thinking and decision-making skills., • Consistently superb customer service skills; excellent interpersonal/assertive communications skills demonstrating a high degree of emotional intelligence., • Knowledge of homeless issues and demonstrated sensitivity to and a desire to work with underserved populations., • Must have a valid Colorado Driver’s License., • Solid knowledge of principles, methods, techniques, and technology commonly used in the field., • Experience in computer skills, including Word, Excel, Outlook, and community software applications., • A strong understanding of current industry trends and changes in regulations and state/federal law., • Able to follow and apply written and oral work instructions, exercising independent judgment within established guidelines., • Ability to assist at a variety of property locations, as needed., • Present self in a neat, clean, and professional manner at all times. Multi-line telephone system, computer, Internet, word and math processing programs, various software programs, copy machine, and scanner. Physical Requirements Percentage of work time spent on activity:0% - 24%25% to 49%50% to 74%75% to 100% • SEEING: Must be able to read computer screens and printed documents. 75% to 100%, • HEARING: Must be able to hear well enough to communicate with employees and others. 75% to 100%, • STANDING/WALKING 25% to 49%, • CLIMBING/STOOPING/KNEELING 0% to 24%, • LIFTING/PULLING/PUSHING 0% to 24%, • FINGERING/GRASPING/FEELING: Must be able to write, type and use telephones. 75% to 100% Working Conditions Works in climate-controlled environments, as well as outdoors settings of all weather conditions, with frequent interpersonal interactions. Comfortable working in a professional office environment. This role routinely uses standard office equipment, such as a computer, photocopier, and telephones. The person in this position needs to occasionally move about inside the office to access filing cabinets, office equipment, etc. Must be able to remain in a stationary position more than 50% of the time. Benefits of Working for OnCall Experts • Flexible scheduling - accept jobs that work for your life, family, and commitments, including other employment, • Transparency & collaboration among roles, • Building a business from the ground up, • Decentralized self-management, trust and respect, • Quarterly profit-sharing - receive a portion of company profits based on the number of hours you worked during the previous quarter., • For each billable hour you work, receive $1 towards paid training for credentials you take forward, • For each billable hour you work, receive $1 credit toward franchising your own OnCall enterprise anywhere in the United States. As a representative of OnCall, operate as if it were your own business -- as indeed it may be one day! The business we are building and the reputation we create today will reflect on the business you own in future., • Giving back to the community - enjoy the satisfaction of using your skills to provide housing for the elderly and the most vulnerable people in our society. A percentage of company profits will also be donated to nonprofits in our community. This job description is intended to describe the general nature of work performed. It is not intended to be a complete list of all responsibilities, duties and skills required for employees performing this job. Furthermore, this job description does not establish a contract of employment. OnCall Experts may change job descriptions at any time, with or without notice, as service needs require. OnCall Experts is committed to delivering services, making employment-related decisions, selecting volunteers and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender expression, pregnancy, health condition related to pregnancy, military status or any other applicable status protected by law.