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Technical Support Engineer, UX, 36657601 What You Get To Do In This Role The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with ServiceNow platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues. Your Responsibilities As a Technical Support Engineer Include • Provide guidance on prioritizing and creating efficient workflows to keep up with workload., • Maintain and display excellent queue and case management skills., • Perform Case quality Checks to ensure cases are staying on track., • Learn & Deliver training on the new products., • Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product, • Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers., • Personal commitment to quality?and customer?service., • Frontend browser debugging experience required., • In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible. Skills • Demonstrated fluid ability to troubleshoot, resolve, and provide code level analysis for complex technical issues., • In-depth understanding of how SaaS products work – possess a deep technical understanding as well as a basic understanding of integrated systems., • Working knowledge of the components in a web applications stack., • Demonstrated ownership and can coordinate successfully with engineering and escalation teams to achieve resolution of customer issues and requests., • Hands-on experience in JavaScript, HTML, CSS is required., • Proven ability to maintain focus and work effectively with uncompromising attention to detail., • Ability to work closely with high-value customer administrators and developers that have a variety of experience and skillset., • Excellent time management skills and must be able to work independently to provide workable solutions., • Must be able to perform thorough research as well as ask the right questions to successfully resolve or quickly escalate for quick solution., • Ability to work with other teams to resolve cases., • Excellent technical and communication skills for research and discovery to clearly articulate solutions to complex technical problems., • Identify and help resolve trends with application issues and knowledge gaps within the organization. The Following Additional Skills Are Preferred But Not Required • A fundamental understanding of IT service management and ITIL business process, • Prior ServiceNow Platform Implementation Experience, • Exposure communicating technical issues at various levels of the organization, • Fluid experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok), • Deep understanding of JavaScript What will the interview process look like? • First round - 15-20 minute monitoring phone interview (behavioral questions), • Second round - 1 hour technical interview, • Third round - 1 hour panel interview with hiring manager, other managers (behavioral questions) on the team and 2 tech leads (technical questions), • Note - Second and third round is contingent on if they pass expectations and fit needs to filling the role Additional Information • This position will also require onsite presence weekly on Wednesday and Thursday at the office., • Due to potential work with our government partners, candidate must be a U.S. Citizen or Green Card holder. Pay Rate Range • $30-35.71/hr.

Immediate need for a talented Field Service Technician. This is a 03 months contract opportunity and is located in Altamonte Springs, FL(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-93577 Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: • Project focus on upgrading advanced commercial printers at retail locations, • Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit, • Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems, • Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment, • Install and remove equipment and systems as required, • Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems, • Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner, • Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes, • Determine the most cost-effective repair / resolution to minimize customer downtime Key Requirements and Technology Experience: • Key skills; ["Field Support", "Commercial Printer Support", "Electro-Mechanical Repair", "Hardware Troubleshooting", "Printers"], • Minimum 2 to 3 years of field service experience, specifically in commercial printers required, • Must be able to do extensive traveling via plane and / or car, • Must have commercial / large printer experience; Lexmark printer certification nice to have, • Experience working on commercial printers and have an electronics / mechanical aptitude, • Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required, • Working knowledge of the Microsoft Office application suite including MS Outlook, • Experience with multi-platform Windows O/S required, • Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration, • Ability to work independently in a retail environment, • Ability to lift up to 50lbs., • Excellent customer service skills and professionalism, • Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers, • Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality, • Demonstrated capability to achieve results in a fast-paced, client-driven environment Our client is a leading IT Industry . and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy ___.

Full- Time - Exciting Manager of Cybersecurity and Emerging Technologies Opportunity with Leading Hospitality Company! Location: Orlando, FL Schedule: Hybrid Employment Type: Full-time, direct hire POSITION SUMMARY The Manager of Cybersecurity and Emerging Technologies plays a pivotal role in advancing the organization’s enterprise security program. This role leads the evaluation, integration, and secure deployment of new and emerging technologies across our digital ecosystem. This leader drives innovation aligned with the company’s digital transformation strategy—enabling secure cloud adoption, automation, AI/ML, Zero Trust, and next-generation architectures. The manager partners cross-functionally to embed security by design, modernize architecture, strengthen DevSecOps, and protect the infrastructure supporting a large and dynamic hospitality operation. KEY RESPONSIBILITIES Strategic & Technical Leadership • Lead the strategy and execution of innovative cybersecurity initiatives, including cloud security, automation, Zero Trust, next-gen security tooling, and AI/ML-driven capabilities., • Oversee the secure implementation and adoption of emerging technologies across infrastructure, applications, and enterprise architecture., • Partner with Technology, DevOps, and Architecture teams to mature DevSecOps practices and secure CI/CD pipelines., • Maintain deep awareness of evolving threats, vulnerabilities, and regulatory requirements impacting modern technology stacks. Architecture & Innovation • Develop and publish security architecture standards, patterns, and best practices for SaaS, mobile, cloud-native, and enterprise applications., • Conduct research, proof-of-concept evaluations, and technology assessments—delivering recommendations that balance security, performance, and business value., • Serve as the cybersecurity lead on cross-functional initiatives, ensuring security-by-design principles are built into new systems and services., • Support incident response efforts involving emerging or unfamiliar technologies and drive post-incident improvements. Governance, Documentation & Collaboration • Develop and maintain technical documentation including security architectures, diagrams, policies, risk assessments, and standards., • Collaborate with governance, risk, and compliance teams to support adherence to frameworks such as NIST, PCI, ISO, and GDPR., • Partner across cybersecurity engineering, operations, and awareness functions to ensure cohesive security practices across the organization. Additional Duties • Manage vendor relationships supporting cybersecurity innovation and advanced security platforms., • Contribute to technology roadmap planning and represent cybersecurity in strategic discussions., • Perform other duties as needed. QUALIFICATIONS Education & Experience • Bachelor’s or Master’s in Cybersecurity, Computer Science, IT, or related field; or equivalent experience., • 7+ years of cybersecurity or IT architecture experience., • 2+ years in a leadership, management, or technical lead capacity., • Proven experience securing cloud and hybrid environments (Azure, AWS, or GCP)., • Experience with automation, scripting, DevSecOps practices, infrastructure-as-code (Terraform, ARM, etc.), and CI/CD tooling., • Deep understanding of Zero Trust, modern authentication, identity architectures, and secure access models., • Knowledge of AI/ML concepts and their security implications., • Familiarity with regulatory frameworks such as NIST, PCI-DSS, ISO 27001, and GDPR. Preferred Certifications • CISM, • CISSP, • CCSP, • GIAC (GSEC, GCIA, GCSA), • AWS Security Specialty, • Microsoft SC-100 KEY COMPETENCIES • Ability to align cybersecurity strategy with business innovation., • Strong collaboration and communication skills, including the ability to influence technical and executive partners., • Forward-thinking approach to identifying, mitigating, and communicating risk., • Strong organizational, analytical, and project management capabilities., • Problem-solving mindset focused on enabling secure business growth. SUPERVISORY RESPONSIBILITIES • Lead and mentor cybersecurity engineers specializing in architecture, automation, and innovation., • Provide coaching, performance management, and professional development., • Oversee contractors, consultants, and vendors as needed., • Support budgeting, resource forecasting, and prioritization.

Telecom Engineer – Contract – Orlando, FL/Remote– $58.00 -$60.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a Telecom Engineer in Orlando, FL/Remote. Responsibilities • The position is responsible to design, development, documenting and implementing contact center telephony infrastructure and application projects on time and within budget. Work closely with vendors, outside expert resources, internal technical and business resources, to evaluate and propose innovative new technologies methodologies, processes and enhancements to improve the effectiveness of the organization. Ensure interoperability between the proposed solutions and other telecommunications such as desktop, networks, security and compliance. Assist in gathering and documenting business requirements. (40% time), • The position works closely with our engineers, analysts, IT peers, outside vendors, outside expert resources, internal technical and business resources to evaluate, develop, and propose innovative new technologies, methodologies, processes, and other improvements aimed at improving the effectiveness of the organization. (25% time), • This position maintains expert level understanding and knowledge of the company’s applications, telecommunications and data system integration and must be able to understand changes needed within the environment to anticipate business, customer, cross-system, cross-process, and cross-project impacts. (20% time), • Be accessible 24x7 to support the telecommunications infrastructure team to minimize the impacts of incidents, changes, upgrades, and installs on the function of the business and/or the contact center. (10% time), • Performs other duties as needed (5% time) Skills & Requirements • Bachelor’s degree in computer information systems, Telecommunications, or related technical field and/or related experience with 5+ years of experience., • NICE CXOne or CCNA-Collaboration is preferred, • Good oral and written communication skills, ability to work long hours under pressure during system outages and implementations., • Expert level technical expertise of NICE CXOne systems and management of complex telecommunications environments and infrastructures., • Experience with multiple voice and call center technologies such as but not limited to voice systems, call center technologies, PBX, gateways, voice networks, ACD, voicemail, call recording, and ancillary support systems., • Knowledge of WAN/LAN technologies and VoIP/SIP call routing technologies and protocols, including working knowledge of TCP/IP routers, SBC’s, servers, switches, firewalls, DNS, DHCP and Citrix Desktop deployments., • Proven ability to perform coordination and problem isolation, • Strong scripting and troubleshooting skills in contact center tech, • Strong documentation and communication abilities, • Some experience leading and directing others., • Five or more years of experience in the support and development of solutions within complex telecommunications environments. Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the ___ section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570. Drug testing may be required; please ___ for more information.

Mercor is recruiting U.S./UK/Canada/Europe/Australia-based Corporate Development Experts for a research project with a leading foundational model AI lab. You are a good fit if you: - Have at least 2 years of experience working in corporate development and experience in at least one of the following - Financial modeling - Market sizing/TAM analysis - Investment/analysis summaries and memos Here are more details about the role: - The work is fully asynchronous and can be done around your schedule - You must be able to commit at least 10 hours per week for this role - This is a minimum four week engagement beginning in October, with potential for significant extension or rotation to similar, future projects - Successful contributions increase the odds that you are selected on future projects with Mercor With respect to pay and legal status: - This role will pay $100/hour with potential for increases for top performers - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor

Mercor is seeking software engineers to support one of the world’s leading AI labs in building robust, high-performance systems that serve the needs of next-generation machine learning applications. This role involves real-world engineering work—including environment configuration, database design, and the creation of scalable APIs and service layers that interface with advanced AI models. * * * You are good fit if you: - Have experience using coding agents as part of your software engineering workflow. - Have 3+ years of elite software engineering experience from top-tier technology startups, quantitative trading firms, hedge funds, or similarly demanding environments. - Hold a Computer Science degree from a prestigious university. - Have demonstrated success leading teams to build complex database schemas. - Possess expert-level proficiency in API development, including creation, testing, and integration. - Are highly skilled in SQL and database structuring. - Demonstrate exceptional attention to detail and rigorous problem-solving skills. - Excel in both written and verbal communication. * * * About the Role - This project will be a high-impact 24-hour sprint that will start in the next 1-2 weeks - This role would offer a task-based pay (top performers in the previous iteration made upwards of $1000 in the sprint) * * * Compensation and Legal Details - You will be legally classified as an hourly contractor for Mercor - We will pay you out at the end of each week via Stripe Connect * * * About Mercor Mercor connects elite creative and technical talent with leading AI research labs, headquartered in San Francisco, CA. Our distinguished investors include Benchmark, General Catalyst, Peter Thiel, Adam D’Angelo, Larry Summers, and Jack Dorsey. Apply today and redefine digital creativity alongside groundbreaking AI technologies!

Duration : Long term Contract | Possible 90 days CTH.Content Management Systems and Personalization platforms (ContentStack).Knowledge of APIs, JSON, XML, and OAuth.Experience with language: Node.Familiarity with CI/CD pipelines/DevOps and version control tools like Git.

Internship Opportunity With Move For Hunger. This internship is an excellent opportunity to experience various aspects of non-profit administration while working for an exciting young award-winning hunger-relief organization.

Work with the BA team to generate data to power quality dashboards, which allow both data providers and data consumers to monitor data quality. Strong understanding of data structures, data types, and data transformation. Perform UAT on data sets as part of data ingestion, egress, transformation and

Discounts and perks at Marriott International and Marriott Vacations Worldwide brands for associates, friends, and family. Marriott Vacations Worldwide offers flexible vacation programs, giving customers the ability to choose the style of vacationing that suits their needs, year after year. Marriott

The Department of Health Sciences in the College of Health Professions and Sciences (CHPS) at the University of Central Florida (UCF) is seeking a dynamic and visionary lecturer and program director to lead the development of a newly approved Master of Science degree in Nutrition Science and Dieteti

Ready to kickstart your career? Join HUB's Internship Program and gain hands-on experience, mentorship, and professional development in one of the fastest-growing industries. Throughout the program, you'll learn directly from industry experts across risk, insurance, employee benefits, retirement, an

CDL Driver's License front and back. CDL A drivers ready to hit the road and earn high weekly gross pay. This is a great opportunity for solo or team drivers looking for reliable equipment and consistent freight, without the burden of ownership.

Oracle Opera PMS-Program Manager support-property management. Remote W2 Property Management Program Manager-Opera. Five (5) years' experience supporting medium to large-sized projects from initial concept to implementation and ongoing adherence.

Using the latest analytics tools and processes, were able to maximize our offerings and deliver unparalleled service and support. Identify trends and opportunities for growth through analysis of complex datasets.

Manager - Business Development.As a Manager - Business Development, you will manage research, analyze, and develop new business opportunities.You will be responsible for creating effective business plans to generate revenue, increase product lines, expand into new markets, and improve customer satis

Oracle Opera PMS-Program Manager support-property management. Five (5) years experience supporting medium to large-sized projects from initial concept to implementation and ongoing adherence. Remote W2 Property Management Program Manager-Opera.

Sanford Rose JFSPartners is currently looking for a PeopleSoft Developer for a full-time opportunity in Orlando.Ideal candidates will be responsible for designing PeopleSoft HR programs and applications that align with user needs and business requirements.Design and develop complex PeopleSoft HR pro

Lockheed Martin (LM) is seeking an experienced Senior Program Quality Manager (PQM) to lead all aspects of quality for the IRST and Sniper Sensors programs based in Orlando, FL. As a Program Quality Engineering Senior Manager, you will have the opportunity to make a significant impact on the quality

The primary responsibilities of this position are to analyze new business opportunities, analyze existing customer profitability and participate in new business strategy and feasibility planning. Provide relevant data and direction to Distribution Services, Purchasing, Procurement, Operations, and F

The Student Ministry Director leads all aspects of ministry for students in grades 6-12. Facilitate leadership meetings and provide opportunities for students to shape ministry culture. Passion for the spiritual and emotional development of students.

Maintain communications with callers through resolution processes, particularly in difficult customer situations by keeping them informed of the status Ability to work a flexible schedule, including weekend days, to support 24x7 environment Utilize and contribute knowledge articles to the knowledge

As a Business Development Manager (BDM), the position is directly accountable for promotional efforts that generate revenue from agency driven sales for Carnival Cruise Line. The Business Development Manager serves as the primary liaison between Carnival and travel agency partners within a designate

Contribute to innovative marketing and sales initiatives, such as co-hosting podcast episodes or other content-driven projects. Develop knowledge of digital marketing disciplines such as SEO, paid advertising, and web design to better engage prospects and support the sales process. Sales Development

Pliant Business Development Manager, Travel - U. We are looking for a (Senior) Business Development Manager, Travel - U. You'll be focused on identifying, engaging, and converting travel-focused businesses that can benefit from flexible credit, virtual cards, and automated spend controls.

Reporting to a Director of Sales, the Cartilage Business Development Manager is responsible for exceeding sales/case volume objectives and growing the Sports Medicine Biologics business, specifically the cartilage repair portfolio, within assigned Area, by driving increased usage and new customer co

Mobile RFID Principal Business Development And Product Manager. Ability to translate technical solutions into business value and influence C-level stakeholders. We are seeking a strategic and execution-driven Product and Business Development leader to lead growth in the mobile ecosystem by driving a

Understand, enforce, and monitor best practices within their IT efforts including ITIL, SDLC, change management, quality management and SOX and PCI compliance; understand business context to decisions made within and across groups. Build and maintain relationships with other IT leaders to develop a

The Director of Clinical Learning and Development provides strategic leadership in developing, implementing, and sustaining clinical education programs that support high reliability, patient safety, and workforce excellence in a large, urban teaching hospital serving a diverse patient population. As

Duration : Long term Contract | Possible 90 days CTH.Content Management Systems and Personalization platforms (ContentStack).Knowledge of APIs, JSON, XML, and OAuth.Experience with language: Node.Familiarity with CI/CD pipelines/DevOps and version control tools like Git.

The Labor and Delivery Unit consists of 14 Labor rooms, 3 Obstetric Operating rooms, and 4 PACU beds. Ready to join our OB family? Advent Health Orlando Labor and Delivery Unit is a premier destination for obstetrical care. Advent Health for Women is a key part of the Florida Perinatal Quality Colla

Job Description Job Summary We are seeking a highly organized and results-driven Software Project Manager to lead and coordinate software development projects from initiation through delivery. The ideal candidate will have a strong technical background, excellent communication skills, and proven experience managing cross-functional teams. Responsibilities: • Define project scope, goals, and deliverables in collaboration with stakeholders, • Develop detailed project plans, timelines, and resource allocations, • Monitor progress and adjust plans as needed to ensure timely delivery, • Facilitate a collaborative and productive team environment, • Serve as the primary point of contact for project stakeholders, • Provide regular updates on project status, risks, and issues, • Manage expectations and ensure alignment with business objectives, • Resolve project issues promptly to minimize impact on timelines and deliverables, • Bachelor's degree in Computer Science or Software Engineering required, • 5+ years of related experience in a technical environment, • Strong understanding of Agile, Scrum, and other project management methodologies The Innovation Center by Viable Engineering Solutions is a world-class concept-to-completion center for the industrial market. We take Research and Development to the next level by providing complete all-in-one fast prototyping and non-destructive testing solutions in our state-of-the-art concept-to-completion facility. The Innovation Center is located in Orlando in the heart of the Central Florida Research Park. Viable Engineering LLC is an Equal Opportunity Employer.

Job Description Can you answer yes to one of the following questions: • Do you have sales or managerial experience in another industry?, • Have you previously run a business?, • Do you have an MBA or other equivalent degree? If yes, you can qualify for the the Sales Management Fast Track Program In the Accelerated Path to Management Program, you’ll start off as a financial professional, learning how to sell our products, building client relationships, and meeting specific requirements before transitioning into a management role. You’ll then undergo a six-month intensive training program designed to prime you for success as a manager. You will use that experience to understand how to recruit and coach others to success. Compensation: $125,500 at plan earnings Responsibilities: Phase 1 Firsthand experience as a financial professional You’ll learn firsthand about a financial professional’s role and day-to-day work by working as a financial professional during the first year of your career journey with New York Life. We will provide you with extensive training, access to digital tools, and a comprehensive product suite. You will receive top-notch training that will give you an understanding and appreciation for the strength and value of New York Life. Beyond this training and support, New York Life will provide access to the resources you need to succeed day-to-day, including experts on hand to answer your questions—and a suite of digital sales, prospecting, and marketing tools that will help you attract and retain your clients with web, social, and email content. You will learn about our robust products and services that can help clients achieve their financial goals. Together with its subsidiaries, New York Life provides a range of competitive insurance and financial products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds through our broker-dealer, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency. You will be required to hold securities licenses and FINRA registrations and affiliate with NYLIFE Securities as a registered representative before you can offer investment products. Phase 2 Your transition to Associate Partner After meeting specific requirements during the first 12 months as a financial professional, you will enter a specialized six-month Associate Partner training program. We’ll help you to lead and build your team of financial professionals. Throughout your career journey with New York Life, you’ll continue to have opportunities to grow and be promoted to increasingly senior levels of management. Qualifications: When you begin with New York Life as a financial professional, your income will be commission-based. For more information about commission-based income and benefits for financial professionals, please follow this link: careers/financial-professionals/income-and-benefits. If you meet the requirements and approvals to become an Associate Partner, you will receive a salary. The salary range for an Associate Partner is $60,000–$150,000, plus you will be eligible for certain bonuses and other incentives based on the performance of agents in your unit, including additional compensation related to the agents you recruit and develop (“R&Ds”). R&Ds involve additional compensation that is designed to increase your income and to reimburse you for any reasonable and necessary expenses we do not otherwise reimburse. You will also be eligible for medical, dental, and vision benefits, life, long-term disability, and accidental death and dismemberment coverages, a pension plan, and a 401(k) savings plan. The average income among our 617 recruiters at all levels in 2024 was $285,000. About Company New York Life is a Fortune 100 company with a long history of doing good. We have been in business for 180+ years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on the long-term success of clients. We are recognized by the following organizations: • Fortune 2024: World's Most Admired Companies, • Handshake 2025: Early Talent Award, • Forbes 2024: America's Best Employers for Diversity, • Seramount: 2024 Best Companies for Multicultural Women

Job Description Experience: 10+ years of relevant program management experience, or 5+ years of other relevant experience. Work Schedule: Full-Time; in office location, onsite; 5 days per week Location: Orlando, FL (CPE STRI) Security Clearance: Secret Travel Required: 15-20% (local, CONUS, OCONUS) Job Summary: CPE STRI Live Training Systems (LTS) is seeking a highly skilled project manager to support its efforts in delivering advanced simulation, testing, and training solutions for military operations. The ideal candidate will possess strong expertise in project management to support efforts in the LTS program. Capability development experience and prior experience working with ATEC (Army Test and Evaluation Command) is also highly desirable for this role. Key Responsibilities: • You will serve as an Assistant Product Manager (APM) assigned to the PdM Live Training System (LTS) program office under PM TRADE within CPE STRI located in Orlando, FL., • You will assist with overseeing and managing all phases acquisition life cycle to include definition, development, design, integration, test and evaluation, acquisition and contracts strategies, contract management, cost estimation, scheduling, production, etc., • You will effectively lead, integrate and coordinate disparate functional groups and develop a cohesive team capable of successfully handling complex problems encountered., • You will assist in preparing briefs to Army Senior Leaders and other stakeholders., • You will help prepare program budget estimates, develop work breakdown structures, build program schedules, manage risks, assist in program planning and help coordinate post-award activities., • You will coordinate preparation of program acquisition/integration documentation and ensure tasks executed/contracts let awarded are in accordance with appropriate guidelines and that the program stays within controls., • You will work with PdM LTS leadership to communicate program information across the CPE and other relevant organizations to facilitate leveraging opportunities., • You will assist in ensuring the program acquisition strategy, program of record and execution meet user requirements and are executable with acceptance. Required Qualifications: • Experience: 10+ years of relevant program management experience, or 5+ years of experience with a bachelor's degree in a related field., • Working understanding of hardware and software development, integration, test, and assessment life cycles., • Security Clearance: Active SECRET clearance (mandatory)., • Problem-Solving Skills: Advanced troubleshooting and problem-solving capabilities, particularly in high-stakes, mission-critical systems., • Ability to work in a classified environment., • Strong analytical and professional writing skills for producing critical reports., • Ability to collaborate effectively in a multidisciplinary team, including with military personnel. Preferred Qualifications: • DAWIA Level 3 - Program Management, • Experience in both classified and unclassified testing environments, • Experience with DAU-related policies and standards, • Strong communication and collaboration skills Why Join Thompson Gray? Thompson Gray is a 100% employee owned company and a multi-year winner of the Huntsville/Madison County Chamber Best Places to Work, recognized for our exceptional company culture that values employees and customers alike. Here's what makes Thompson Gray special: • Competitive pay based on your qualifications, • Excellent benefits, including:, • Health, Dental, Vision, Life, Short-Term and Long-Term Disability insurance 401(k) plan with employer match, • Additional perks:, • TG Swag – receive company-branded items during onboarding and seasonal shipments to your home, • Dependent Scholarship Program – supporting the education of employees' children, • Tuition Assistance for furthering your own education Professional Development opportunities, • Generous time-off policies, including 18 days of paid time off, 11 Federal Holidays, and flexible scheduling, • Annual donation to the charity of your choice, • Regular team-building events, such as lunches, after-hours gatherings, seasonal family-friendly events, and our memorable annual holiday party Join Thompson Gray and become part of a dynamic team committed to excellence, innovation, and community. Thompson Gray is an Equal Opportunity Employer and VEVRAA Federal Contractor. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, gender identity, sexual orientation or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, gender identity, sexual orientation national origin, protected veteran status or disability. Thompson Gray, Inc. welcomes minority and veteran applicants. Job Posted by ApplicantPro

Job Description Job Summary The Program Manager role with this defense contract manufacturing organization manages all cost, schedule, and technical performance of assigned programs. The Program Manager will coordinate program efforts across all functional areas, including: • Engineering, • Procurement, • Production, • Quality, • Facility security, • Contracts, • Finance Essential Duties and Responsibilities • Analyze and understand contractual requirements for the manufacture of assemblies & subassemblies., • Ensure compliance with all contract provisions and mitigation of risks, including engineering, quality, manufacturability, supply chain, acceptance criteria, delivery requirements, customer service, and warranty., • Ensure master plans and schedules are followed, and products are manufactured to contract specifications and delivered on time with zero defects., • Develop solutions to program challenges, and direct functional areas for successful completion of the project on time and on budget Essential Duties and Responsibilities cont. • Leverage experience in production supervision to oversee manufacturing operations, ensuring alignment with production schedules, quality standards, and cost objectives., • Coordinate with production supervisors to maintain smooth day-to-day operations, identify bottlenecks, and ensure timely resolution of production issues., • Provide leadership in troubleshooting production issues, implementing corrective actions, and driving process improvements to increase efficiency and reduce waste., • Develop and maintain robust ethical relationships with all stakeholders., • Participate in supplier quality surveys and supplier performance rating reporting., • Participate in proposal development processes and business development., • Work with planning, procurement, production, engineering, quality, and finance to ensure integrity of ERP system transactions., • Prepare, report, and communicate program issues, concerns, and performance metrics to management on a weekly and monthly basis., • Participate in continual process improvement initiatives, focusing on both program management and production operations., • Evolve and maintain documentation and standard operating procedures for program management, planning processes, and systems. Education and/or Experience • 4-year degree in a related discipline., • Minimum 3-5 years in Program Management is a plus but not required., • PMP, FARS, and DFARS certifications a plus., • Working knowledge of Microsoft Office applications, software, & databases., • Defense industry experience is a plus., • Experience in production supervision or manufacturing operations is highly desirable. Basic Employment Requirements • Comply with all federal, state, and local laws and export/import regulations., • Knowledge of ERP system flow in manufacturing environment., • Requires above average written and verbal communication skills and inter-personal skills with an ability to understand define and communicate issues in a clear and concise manner., • Must be focused and pay high attention to detail., • Must be US citizen authorized to work in the US, eligible to obtain a passport and security clearance., • Must pass Security background screening process Work Environment/Corporate Culture • Work is conducted in an office environment in a production facility., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • 9/80 Work schedule or as required by work in process., • Must pass Security background screening process.

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