Trabajos logistics manager en Bayonne, New Jersey - Page 9Crear alertas

Job DescriptionDescription: Title: Intensive High-Risk DV Case Manager Department: Prevention & Intervention Reports To: Director, Domestic Violence & Trauma Services Location: 126 Stuyvesant Place (SI FJC) & 26 Bay St, Staten Island, NY 10301 Position Status: Full Time FLSA Status: Non-Exempt Pay & Benefits: The pay range for this role is generally $46,300 - $51,300 annually, commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more! Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community. POSITION SUMMARY: The Domestic Violence & Trauma Services Program offers a comprehensive suite of services to survivors of domestic violence with enhanced focus on education and linkage to health & wellness through both individual and group counseling supportive services. CHASI works in collaboration with the Staten Island Family Justice Center to expand reach and capacity. Domestic violence and trauma services are co-located. Services are provided at two different locations, 26 Bay Street Site and the Staten Island Family Justice Center (FJC). The Intensive Case Manager will manage a high-risk caseload with a specific focus on working with complex, intersectional cases of domestic and gender-based violence including, but not limited to, family violence, elder abuse, human trafficking, and sexual violence. The Intensive Case Manager will navigate clients through the many complex systems called into action in service plans, such as behavioral health services, medical services, criminal justice, family court, and child protective services. The Intensive Case Manager will be a strong advocate who can provide ongoing support to clients with the police, prosecutors, housing, shelters, schools, public assistance, and other service providers. The Intensive Case Manager will provide on-going and enhanced follow-up with clients to ensure that clients are accessing and successfully connecting with the array of supportive services available at the FJC and through off site partnerships and linkages, creating positive relationships with on and off-site partners. DUTIES & RESPONSIBILITIES: • Conduct initial comprehensive assessments, safety planning, and risk assessments with clients., • Navigate the client to execute their service plans, including making active referrals, accompany clients to various appointments, provide coaching to clients, deliver weekly or monthly education encounters, plan logistics for plan adherence reminders, conduct regular follow-up, and assist with transportation to get to and from appointments. Contact clients via phone, text, and email should they fail to attend appointments or stray from documented service planning., • Provide trauma-informed education about domestic violence and all forms of gender-based violence., • Contact clients via phone, text, and email should they fail to attend appointments or stray from documented service planning to re-engage the client., • Work collaboratively with internal departments and external partners., • Collect and submit data. Collect and submit data. Document all case management activities in accordance with guidelines and standard procedures., • On a weekly basis, review and update the program client list, deliverable tracker, and internal database., • Participate in internal and external meetings and trainings as assigned., • Align all activities with CHASI’s mission, core values, and culture., • Other duties as assigned. Requirements: QUALIFICATIONS: • Education: Bachelor’s degree in health, human services, education, social work, or mental health with 1 year of qualifying experience OR Associates degree in related field with minimum 3-4 years of qualifying experience; qualifying experience includes work with individuals at high risk of contracting HIV/AIDS, history of mental illness or substance use, harm reduction, domestic violence, immigrants, LGBTQ, etc., • At least 3 years of experience working with culturally diverse and vulnerable populations who have experienced trauma. Must be able to demonstrate the ability to engage and serve the domestic violence population targeted by this program and have strong engagement and follow-up experience., • Fluency in Spanish highly preferred., • Have familiarity with orders of protection and navigation of the criminal and family court systems., • Must have basic knowledge regarding HIV, HCV, STI, PEP/PrEP and Harm Reduction methods., • Excellent MS Office (Outlook, Word, Excel, PowerPoint, Teams) and internet navigation skills., • Ability to work independently and as a team; be team player with an ability to work with diverse teams with shared responsibility and accountability; ability to contribute to a positive, productive, open, and supportive environment that motivates others to perform at their best., • Must possess the ability to interact with all levels of external and internal partners with a high level of professionalism and tact in representing CHASI., • Strong verbal and written communication skills, including capability to listen and follow instructions; able to give, provide direction and follow up on task; high attention to detail and accuracy. Be highly organized and able to multitask. CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff. People of color, LGBTQ, women, and people with disabilities strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.

Job Description The Role The Coordinator, Reservations provides customer-friendly support while responding to guest inquiries via email, phone, and onsite at Liberty Science Center. In addition, the Reservation Coordinator ensures the accurate and timely booking, payment, and onsite logistics of all groups that visit Liberty Science Center daily, such as school, camp, and family groups. The Coordinator, Reservations reports to the Manager of Box Office and Reservations. What You’ll Bring Goal-oriented with excellent communication skills, you excel at treating all people with the utmost respect, eagerness, and professionalism. You thrive in an ever-changing and high energy environment. Leading by example is easy for you. You possess strong judgment and take initiative to solve problems. Multitasking and working both independently and with teams is part of your DNA. You are enthusiastic about Liberty Science Center’s mission and culture. What You’ll Do Below are the essential functions of the Reservation Coordinator role. All Coordinators must be able to perform the essential functions listed with or without reasonable accommodations in place. * Demonstrate enthusiasm and proactivity when responding to public inquiries via email, phone, and in-person * Accurately and efficiently create reservations and process payments in Tessitura for schools, summer camp groups, family groups, STEM bookings, LSC memberships, and any other ticketing and/or service needs; provide refunds or exchanges to guests when necessary. * Provide end to end care for guests throughout the reservation process, including but not limited to, scheduling reservations, sending invoices, and confirming and updating reservations * Project a professional and energetic demeanor at all times with LSC’s diverse population of guests, volunteers, and employees * Utilize Monday.com to handle project management and workflow related to group bookings * Coordinate all group logistics onsite, such as group check in, group dining as well as providing group reservation coaching and training to part time ambassadors * Proactively sell/upsell additional LSC’s portfolio of experiences to provide the best visit for our guests and maximize revenue * Meets, and preferably exceeds, service and sales targets * Understand LSC’s internal phone system and organizational structure to effectively direct guest inquiries * Accurately accounts for all cash transactions * Support other areas of the Building & Guest Operations team as needed * Other duties as assigned Preferred Knowledge, Skills, and Abilities (KSAs) The ideal candidate possesses a combination of the following KSAs: * Strong written and oral communication skills, including using proper business etiquette when crafting email and phone responses * Deep understanding of best practices in customer service and the ability to translate those into a stellar LSC customer experience for a diverse population * Ability to work in a fast-paced environment while multitasking and prioritizing * Flexibility in handling shifting demands and work load * Ability to deescalate issues resulting in positive outcomes * Understanding of how to upsell Preferred Qualifications * 2+ years of experience in hospitality, sales, telemarketing, customer service, and/or reservations * Knowledge of Tessitura or other customer relationship management (CRM) databases * Familiarity with project management tools such as Monday.com Classification & Schedule This is a full-time, non-exempt position. The Reservations Coordinator must be available to work a flexible schedule, which includes weekends, early mornings, evenings, and holidays as required to meet the needs of the business. Physical Demands While performing the duties of this job, the employee must be able to sit for long periods of time in a shared Box Office space with a medium noise level. The employee must be comfortable working with the public and with heavy phone, email and database usage. Walking or standing for long periods in a loud environment and also working outside in various weather elements may be required for this role. LSC’s Work Culture at a Glimpse Liberty Science Center’s culture can best be described as a fun, creative, collaborative, and casual working environment. Our Environment Liberty Science Center is located in a beautiful waterfront state park in Jersey City, New Jersey. Not only is Jersey City easy to get to from any points in Northern NJ and Manhattan, but it also holds the title of the most diverse city in the United States. Employees have access to free parking, the Hudson-Bergen Light Rail, and the NJ Path train. In addition, all employees have access to an on-site café and a terrace with stunning NYC views. Travel Light local travel may be required. Compensation Compensation for this position is expected to be in the range $44,000-$46,000. However, the final offer is commensurate based on skills, education, certifications, and experience. In addition to compensation for salary, you will receive compensation in the form of generous benefits, including, but not limited to: * Medical, dental, and life insurance * 403(b) basic retirement plan with an outstanding employer match * Considerable paid time off, including annual leave, sick leave, and federal holidays * Long-term disability coverage * Flexible spending accounts (pre-tax income for eligible health and/or dependent care expenses) * Commuter benefits (pre-tax income for parking or mass transit expenses) * 25% discount for staff in the LSC store * 25% discount in on-site cafeteria To Apply: Please submit a resume and cover letter highlighting why you are the best candidate for this role and organization. Liberty Science Center is an equal opportunity employer committed to fostering an inclusive and innovative environment with the best employees. We, therefore, provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, military service, marital status or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.