Manager, Internal Controls
3 days ago
San Jose
This role leads product change reviews and risk assessments within the Checkout domain to strengthen governance and control effectiveness. It manages the risk and control inventory, performs quarterly QA testing, and delivers insights and recommendations to leadership to enhance process efficiency and compliance. • Identify issues and recommend best practices for internal control processes., • Lead functional projects and programs to enhance internal control effectiveness., • Partner with teams to analyze business trends and their impact on internal controls., • Develop and implement strategies for process improvements within the internal controls function., • Ensure compliance with laws and regulations through effective internal control measures., • Manage the end-to-end Product Change Review process, ensuring all launches undergo robust risk evaluation and control validation., • Conduct quarterly Quality Assurance (QA) testing to assess adherence to process standards and control design effectiveness., • Prepare detailed QA reports highlighting key findings, emerging trends, and recommendations for process improvement., • Lead and refresh risk assessments, covering risk identification, documentation, and control evaluation., • Build and maintain a comprehensive Risk and Control Inventory for all Checkout sub-products, ensuring accurate mapping of processes, risks, and controls., • Develop a strong understanding of Checkout products, user flows, and operational dependencies., • Partner with Product Managers and key stakeholders to evaluate risk implications of new features, launches, and policy changes., • Support Internal and External Audit engagements, Second Line of Defense (2LOD) reviews, and Regulatory Examinations., • Deliver management reports, dashboards, and presentations summarizing risk exposure, QA results, and key trends., • Communicate complex risk information effectively to leadership through clear, data-driven, and visually compelling PowerPoint materials., • Lead cross-functional workstreams focused on risk mitigation, control enhancement, and audit readiness., • Collaborate with global partners to share best practices and strengthen the overall risk culture across the Checkout domain., • Bachelor's degree in Finance, Risk Management, Business, or a related field (Master's preferred)., • 58 years of relevant experience in Risk Management, Internal Controls, Audit, or Compliance, preferably within FinTech, Payments, or Financial Services., • Strong understanding of risk assessment methodologies, control frameworks, and governance processes., • Proven experience conducting QA and control testing, preparing detailed analytical reports, and providing actionable recommendations., • Excellent presentation and PowerPoint skills, with the ability to communicate risk insights effectively to senior stakeholders., • Exceptional verbal and written communication skills, with the ability to collaborate cross-functionally and drive productive discussions with internal and external partners., • Strong analytical and problem-solving skills, with the ability to use data and tools (e.g., Excel, internal platforms) to quantify impacts and support decision-making., • Highly organized and detail-oriented, able to manage multiple priorities, meet deadlines, and maintain clear, accurate documentation., • Strategic and critical thinker who applies sound judgment, validates assumptions with data, and balances risk exposure with business objectives., • Proactive, adaptable, and collaborative, with a passion for identifying, analyzing, and solving complex problems. The US national annual pay range for this role is $100,500 to $173,250 PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit . For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important assetyou. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit . Click Here to learn more about our culture and community. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.