Restaurant General Manager
hace 5 días
Miami
Job DescriptionBenefits: • Company parties, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development, • Tuition assistance, • Vision insurance The restaurant general manager will be responsible for maintaining high standards of service, managing a team of staff members, coordinating with various departments, and optimizing overall restaurant performance. Responsibilities: • Oversee daily operations:, • Supervise all aspects of the restaurant's activities, ensuring smooth and efficient operations., • Monitor and maintain high levels of customer service, satisfaction, and cleanliness., • Manage reservations, seating arrangements, and customer flow to optimize occupancy and minimize waiting times., • Team management:, • Recruit, train, and develop a team of skilled and motivated restaurant staff., • Schedule and assign duties to ensure adequate coverage and efficient service., • Provide ongoing coaching, feedback, and performance evaluations to enhance team performance., • Customer service:, • Ensure the delivery of exceptional customer service by setting and maintaining high standards., • Handle customer inquiries, concerns, and complaints promptly and professionally., • Foster a customer-centric environment and proactively seek ways to enhance guest satisfaction., • Financial management:, • Monitor and control operational costs, including labor, inventory, and supplies., • Implement effective strategies to increase revenue, improve profitability, and achieve financial targets., • Conduct regular inventory checks and collaborate with the procurement team to ensure optimal stock levels., • Inventory and Supplier Management:, • Oversee inventory control, ordering, and stock management., • Develop and maintain relationships with suppliers and negotiate favorable terms., • Ensure optimal levels of food and beverage stock while minimizing waste., • Compliance and safety:, • Uphold health, safety, and sanitation standards, following local health regulations., • Ensure compliance with all applicable laws, regulations, and airport security protocols., • Maintain accurate records and documentation as required by company policies and procedures.Qualifications and Skills:, • Proven experience as a restaurant manager or in a similar leadership role., • Strong knowledge of restaurant operations, service standards, and best practices., • Exceptional leadership and team management skills, with the ability to motivate and develop staff., • Excellent communication and interpersonal skills, with a customer-oriented approach., • Strong organizational and multitasking abilities, with attention to detail., • Ability to work under pressure and handle challenging situations calmly and effectively., • Knowledge of relevant health and safety regulations and compliance requirements., • Flexibility to work shifts, including weekends, evenings, and holidays., • Prior experience in the airport or hospitality industry is a plus.Grove Bay is an E-Verify and equal opportunity employer; you must show proof of eligibility to work in the U.S.