31 Best med Jobs in Honolulu, Hawaii (December 2025)

Insurance Navigation Specialist

15 days ago

Honolulu

Job Description Hawai’i Health & Harm Reduction Center (HHHRC) provides harm reduction-focused services to marginalized populations in Hawai’i, including people living with and/or affected by HIV, hepatitis, substance use, homelessness, and the transgender, LGBQ, and the Native Hawaiian communities. HHHRC bridges gaps and helps individuals access essential resources such as housing, health care, entitlements, and treatment. We foster health, wellness, and systemic change in Hawai’i and the Pacific through outreach, care services, advocacy, training, prevention, education, and capacity building. Primary Purpose: The Insurance Navigation Specialist is responsible for providing health insurance navigation services to the uninsured Oahu population through outreach, targeting marginalized populations including people living with and/or affected by HIV, hepatitis, substance use, houselessness, the LGB&T community, and the unsheltered and recently released prison population. Reporting Relationship: Reports to: HIV Program Director Supervises: N/A Essential Duties & Responsibilities: • Complete all training and submit all paperwork required by Department of Human Services (DHS), Med-QUEST Division (MQD), Centers for Medicare & Medicaid Services (CMS) and Federally Facilitated Marketplace (FFM)., • Attend meetings as required by funder and MQD., • Assure timely compliance with all contract responsibilities., • Travel to consumers in the target communities and provide information on affordable health insurance and direct assistance and guidance through the enrollment process., • Submit mileage and expense reports monthly., • Build and sustain relationships with other community organizations., • Provide feedback to the HIV Program Director on strategies for effective engagement with community members and the appropriate tools and specific methods for educating each of the target populations., • Track and record data including numbers of consumers reached through presentations, community events and health fairs, the types and numbers of other consumer assistance provided, and number of people enrolled., • Submit data monthly to the HIV Program Director for tabulation and reporting., • Perform additional duties as needed and assigned. Duties are subject to change. General Responsibilities: • Contribute to a safe, creative, enthusiastic, and cooperative working environment for all., • Serve on agency committees., • Work as a team with other staff and support team members., • Maintain appropriate professional and ethical standards while serving as a representative of HHHRC., • Observe and comply with rules and regulations – such as HHHRC Code of Conduct, Drug-Free Workplace – and other administrative policies of HHHRC., • Abide by all policies and procedures of the HHHRC Health & Safety Program and the Quality Management Program., • Comply with HHHRC confidentiality policy, HIPAA requirements, cultural competencies, and rights to persons served, as well as CARF standards., • Demonstrate steadfast understanding of, and commitment to, the Mission, Vision, and Values of HHHRC. Work Hours: • Monday - Friday, 8:30am to 5:00pm, with some weekend and evening attendance required for agency events and client needs. Working Conditions/Physical Demands: • Office Environment: Indoors, air-conditioned., • Fieldwork: may be subjected to unpredictable environments with extremes in temperature, noise, odors, weather conditions, etc., • Occasional outdoor events/activities: may be subjected to unpredictable environments with extremes in temperature, noise, odors, weather conditions, etc., • Regular use of computers keyboards, telephone, and operating office equipment., • Essential physical activities: standing, sitting, walking, finger dexterity, seeing, hearing, speaking, and frequent gripping of an object., • Occasional physical activities: stooping, bending, squatting, twisting body, and lifting., • Occasional lifting and carrying of supplies and equipment (up to 25 pounds)., • Requires possession of a reliable insured vehicle for traveling to off-site locations., • Requires closed-toe shoes during working hours and comfortable and appropriate business-casual attire (walking shorts, and pertinent tee-shirt for scheduled activities/events of the day). Required Qualifications: Knowledge/Skills/Abilities: • Ability to translate complex information about health insurance to individuals and groups with varied educational levels and backgrounds., • Willingness and ability to do outreach and engagement within communities of underserved populations, including but not limited to people living with and/or are affected by HIV, hepatitis, substance use, houselessness, and mental health challenges., • Self-motivated, honest, energetic, and committed., • Extensive knowledge of Oʻahu, including supportive services and resources., • Excellent interpersonal, written, oral communication, and presentation skills., • Non-judgmental attitude and ability to respect the knowledge, actions, and feelings of others., • Demonstrated ability to work productively, both independently and as part of a team., • Ability to work well and thrive professionally in an atmosphere of significant diversity, working with marginalized populations., • Familiarity with our various Hawai'i cultures/languages, and culturally sensitive to needs of the diverse communities of Hawai’i., • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint, etc.). Education/Experience: • Bachelor’s degree in social work, or comparable degree., • Knowledge of LGB&T, substance abuse, houseless, and other disenfranchised and high-risk communities in Hawai’i., • Experience working in nonprofit sector and working with people who actively use drugs and people living with HIV and/or viral hepatitis. Required Work Cards/Certifications: • Valid Hawaii Driver’s License and clean three-year (3-year) Driver’s Abstract., • COVID-19 Vaccination, • TB Clearance, • Hep B Clearance and/or Vaccination, • Must pass Center for Medicare/Medicaid Services eligibility screening Hawaiʻi Health & Harm Reduction Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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