Livestream Sales Assistant – Luxury Handbags
hace 2 días
New York
Livestream Sales Assistant – Luxury Handbags About Saconde Saconde is a fast-growing luxury resale company specializing in authenticated designer handbags, accessories, watches, and fine jewelry. We combine luxury retail, live commerce, technology, and trusted authentication to create a modern and exciting way for customers to shop for luxury goods. As we continue growing our livestream business across platforms such as Whatnot, TikTok Shop, eBay, and other live-commerce channels, we're looking for an organized and dependable Livestream Sales Assistant to support our hosts and keep our live shows running smoothly. About the Role As a Livestream Sales Assistant, you'll work alongside Saconde's livestream hosts from our Manhattan studio. While the host focuses on presenting products and interacting with viewers, you'll help manage everything happening behind the scenes. You'll be responsible for tasks such as pinning the correct products during livestreams, managing the product queue, monitoring comments, preparing merchandise, confirming product information, and helping the host keep the show organized and moving quickly. This is a great opportunity for someone who enjoys social media, luxury fashion, e-commerce, and fast-paced environments. You do not need to be comfortable being on camera. What You'll Do • Assist livestream hosts during live shopping shows on Whatnot, TikTok Shop, eBay, and other platforms., • Pin and unpin the correct products as they are presented during livestreams., • Manage the livestream product queue and make sure items are presented in the correct order., • Confirm product titles, SKUs, pricing, condition, and other information before items are shown., • Help launch auctions, Buy It Now listings, and other live-sale functions., • Monitor livestream comments and questions from viewers., • Alert the host to important customer questions or requests., • Help moderate comments and maintain an organized livestream chat., • Keep track of which products have been shown, sold, skipped, or still need to be presented., • Prepare upcoming products so the host can move quickly from one item to the next., • Hand products to hosts and properly receive and organize merchandise after presentation., • Handle luxury handbags, jewelry, watches, accessories, and other high-value merchandise carefully., • Coordinate with the host throughout the livestream to keep the show moving at a strong pace., • Help verify that the physical product matches the online listing before it is presented., • Assist with updating listings, prices, titles, or product information when necessary., • Help identify and resolve basic livestream or platform issues during shows., • Assist with lighting, cameras, microphones, phones, computers, and other livestream equipment when needed., • Help set up the livestream area before shows and organize it afterward., • Maintain an organized workspace and make sure merchandise is returned to the appropriate location., • Assist with inventory organization and product preparation., • Support multiple livestream platforms as Saconde expands its live-commerce operations., • Assist with short-form content, livestream clips, product videos, or behind-the-scenes content when needed., • Perform other livestream, e-commerce, inventory, and operational support duties as assigned. What We're Looking For We're looking for someone who: • Is organized, dependable, and detail-oriented., • Is comfortable working in a fast-paced environment., • Can multitask while paying attention to what is happening during a live show., • Is comfortable using computers, smartphones, tablets, and social media platforms., • Learns new software and technology quickly., • Understands or is interested in TikTok, Whatnot, eBay, social media, and livestream shopping., • Can follow a livestream host and anticipate which product needs to be prepared next., • Communicates clearly with hosts and other team members., • Can remain focused during longer livestreams., • Is comfortable working around high-value merchandise., • Can carefully follow product-handling and inventory procedures., • Is willing to learn about luxury handbags, jewelry, watches, accessories, and designer brands., • Is punctual and dependable for scheduled livestream shifts., • Has a positive attitude and works well as part of a team. You do not need to be a luxury expert when you start. However, you should be interested in learning about brands and products such as Chanel, Hermès, Louis Vuitton, Dior, Gucci, Prada, Saint Laurent, Cartier, Rolex, and other luxury designers. Experience Previous experience in any of the following is a plus: • Whatnot, • TikTok Shop, • eBay, • Livestreaming, • E-commerce, • Social media, • Luxury retail, • Fashion, • Retail sales, • Inventory management, • Order fulfillment, • Content creation, • Customer service, • Production assistance, • Live events Previous luxury or livestream experience is preferred but not required. We are willing to train the right person. Location - Manhattan, New York City This is a 100% on-site position. Employees will work directly with Saconde's luxury inventory, livestream hosts, computers, cameras, equipment, and merchandise from our Manhattan studio. This is not a remote position. Schedule Employees should have availability for approximately 3–4 or more livestream shifts per week, depending on the position's scheduled hours and business needs. Livestreams may take place during: • Weekdays, • Evenings, • Weekends Schedules will be established by Saconde based on business needs and employee availability. Reliability is extremely important because the Livestream Sales Assistant plays a key role in keeping scheduled live shows running smoothly. Compensation $22–$28 per hour This is a W-2 hourly employee position. Starting compensation within the posted range will depend on factors such as: • Relevant experience, • Whatnot or TikTok Shop experience, • E-commerce experience, • Luxury retail experience, • Livestream experience, • Technical ability, • Inventory experience, • Qualifications and demonstrated skills Employees will be paid in accordance with applicable federal, New York State, and New York City wage-and-hour requirements. Overtime will be paid when required by applicable law. Employment Status This position is structured as a W-2 employee position with Saconde and is not an independent contractor opportunity. Employees are subject to applicable Saconde workplace policies, scheduling requirements, inventory-handling procedures, confidentiality requirements, and other company policies. Employment is subject to applicable federal, New York State, and New York City employment laws. Benefits and Employment Conditions The Company offers a comprehensive employee benefits package designed to support the health, well-being, and financial security of eligible employees. Our benefits include: • Medical Insurance: Comprehensive health insurance coverage for eligible employees., • Dental Insurance: Dental coverage to support preventive, routine, and other covered dental care., • Vision Insurance: Vision coverage for eligible eye examinations, eyewear, and related services., • Life Insurance: Life insurance coverage to provide financial protection and peace of mind., • Long-Term Disability Insurance: Coverage designed to provide income protection in the event of a qualifying long-term illness or disability. Eligibility, enrollment, coverage levels, employee contributions, waiting periods, and other terms are governed by the Company's applicable benefit plans, insurance policies, and plan documents. Benefits may be subject to modification in accordance with applicable law and plan terms. In addition to these benefits, employees are entitled to all benefits and protections required under applicable federal, New York State, and New York City law, including protected sick and safe leave, applicable statutory leave programs, and workers' compensation coverage. Additional benefits, paid time off, and other employment-related programs may be provided in accordance with Company policies and applicable eligibility requirements. Nothing in this job posting constitutes a contract of employment or guarantees employment for any specific duration. Employment with the Company is at will, meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or advance notice, subject to applicable law. Equal Opportunity Saconde provides employment opportunities without unlawful discrimination. Applicants will be considered without regard to race, color, religion, creed, national origin, citizenship or immigration status, age, sex, pregnancy, gender, gender identity or expression, sexual orientation, disability, marital or partnership status, military or veteran status, genetic information, or any other characteristic protected by applicable federal, New York State, or New York City law. Reasonable accommodations will be provided where required by applicable law.
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