Front Desk Specialist/Receptionist
1 day ago
Peoria
Job Description We are seeking a Front Desk Specialist/Receptionist to join the company, a premier supplier, in Peoria, AZ US 85345 While working in this clean, and climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the Best & Brightest Companies to Work For. Immediate interviews are available, apply today! Position Description: • Under general supervision the Customer Service Specialist is the public’s first business contact a person will meet at the Housing Authority of Maricopa County., • Their primary responsibility is to greet incoming visitors and callers who make inquiry and/or application to HAMC programs and services., • Position is responsible for responding to inquiries and concerns from HAMC customers, the public, and other agencies, or directing them to the appropriate contact; preparing, reviewing and/or processing specialized paperwork; and performing a variety of responsibilities, including confidential office administration and support duties., • Incumbents are expected to exercise independent judgment within guidelines and departmental policies and procedures., • Essential functions may include any of the following tasks, knowledge, skills, and other characteristics., • The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks., • Oversees front office operations and facilitates a continuous and effective line of communication with staff., • Manages the front office reception area by controlling traffic flow, monitoring business access, maintaining security awareness, and tidying and maintaining the reception area., • Answers complex calls and questions from customers and the public that requires a broad knowledge base and high level of problem-solving skills., • Ensures that calls are being answered or routed professionally, courteously, tactfully, and in a timely fashion., • Heavy phone and customer service experience/front office experience. Education Required: • HS DIPLOMA OR GED Please submit candidates that are available for immediate start Additional Information: • Under general supervision the Customer Service Specialist is the public’s first business contact a person will meet at the Housing Authority of Maricopa County., • Their primary responsibility is to greet incoming visitors and callers who make inquiry and/or application to HAMC programs and services., • Position is responsible for responding to inquiries and concerns from HAMC customers, the public, and other agencies, or directing them to the appropriate contact; preparing, reviewing and/or processing specialized paperwork; and performing a variety of responsible and confidential office administration and support duties., • Incumbents are expected to exercise independent judgment within guidelines and departmental policies and procedures The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all. Company DescriptionWith almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit .