Trabajos remote customer service en Oceanside, CaliforniaCrear alertas

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility., • Handle incoming customer service calls, • Dispatch incoming customer phone calls, • Accept customer calls and return customer, • Respond to client requests for coverages while representing their best interests., • Create and explain individualized policies via our Needs Analysis system., • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided, • 100% work from home., • Competitive compensation., • Paid weekly along with earned bonuses., • Career advancement opportunities., • Full benefits after 3 months., • Values a healthy work-life balance

Company Description Sweetwater Care is a skilled nursing facility committed to providing compassionate care to the community it serves. Our mission is to transition skilled nursing facilities to the preferred care provider in the communities they serve, by building trusting relationships through rigorous and compassionate care. Major Duties and Responsibilities This is a full-time on-site or remote in Colorado, Payroll Specialist. • Assist with semi-monthly payroll procedures and processing for 680+ employees., • Assist with processing of payroll changes (e.g. new hires, terminations, employment status changes)., • Ensure compliance with applicable laws and payroll tax obligations., • Coordinate timekeeping in Time & Labor and HR and Payroll., • Ensure compliance with relevant laws and internal policies., • Collaborate with Human Resources (HR) and accounting departments., • Maintain accurate records and prepare reports., • Design, document and implement procedures to streamline payroll processes and implement and/or enhance controls around payroll processing., • Resolve issues and answer payroll-related questions., • Create, update and run accurate and timely system reports for business users, accounting and management., • Support in the development and management of payroll metrics., • Support administrators in analyzing data. Requirements and Qualifications • Payroll Administration, Payroll Services, and Payroll Processing skills., • Experience with Garnishments and Payroll Taxes., • Experience with Multi State Payroll Processing. (CA, MT, CO and KS), • Ability to work independently and as part of a team., • Excellent organization and time management skills., • Experience with Paylocity is a plus., • Proficiency in Microsoft Office Programs., • Advanced in Microsoft Excel (Ability to perform, pivot tables, v-lookups & complex formulas)., • Ability to adapt to situations and make a fast analysis to solve problems., • Strong focus on customer-service including outstanding interpersonal skills., • Ability to work as a team member with the ability to flex with changing priorities based on business needs., • Excellent organizational and communication skills., • Ability to maintain strict confidentiality., • Understanding of payroll deadlines. Industry • Hospitals and Health Care Employment Type Full-time What We Offer: · Competitive salary (range of $56,485 - $75,000 depending on experience) and comprehensive benefits package including employer paid medical, dental and vision, as well as employee 401K. · Opportunities for professional growth and development. · A collaborative and supportive work environment with great work-life balance. How to Apply: If you are a motivated professional with a passion for helping people, we encourage you to apply. Please submit a cover letter, resume, and list of references to . A writing sample that reflects your qualifications is appreciated but not required. We are an equal opportunity employer and welcome all qualified candidates to apply.

Customer Service / Remote] - Anywhere in U.K per year / Medical, dental & vision / 401k match / PTO / Equipment provided + internet reimbursements - As a Billing Support Associate at RxBenefits, you will: Research and resolve routine billing questions and discrepancies; Process customer auto-draft p

Description Leidos is seeking a Software Engineer (C#) to work for the Security Enterprise Solutions (SES) business unit in Vista, CA. The SES business unit at Leidos designs and manufactures highly complex security equipment for use at border crossings, airports, seaports, and other transportation mechanisms. Our products include radiation detectors and spectrometers, X-ray and gamma ray scanners for cars, trucks and trains, and CT explosives detection equipment for airline passenger baggage. The ultimate goal for this position will be to update existing design as well as introduce new products to our already extensive line of security detection products. The products being developed through this effort are truly novel, and will make travel and trade safer, healthier, and more efficient on a global level. *We are seeking candidates local to Vista CA that have the ability to work a hybrid schedule (3 days remote, 2 days onsite) As part of a cross-functional team, the Software Engineer (C#) will develop and maintain cargo inspection detection systems for the Ports and Borders group at Leidos. This role requires strong technical skills, a commitment to continuous learning, and the ability to contribute to innovative solutions. Key Responsibilities: Technical Contribution and Collaboration: • Participate in the design, development, testing, and maintenance of services, simulators, and diagnostics (WPF and Blazor) using C#., • Collaborate with team members to ensure alignment with best practices and coding standards., • Contribute to the adoption of tools, including AI-based software development tools, to enhance productivity and innovation., • Engage with team members to ensure shared ownership of technical solutions and processes. Software Development and Security Compliance: • Develop software that adheres to industry security standards and contributes to the security compliance of the codebase and coding practices., • Utilize object-oriented design principles, practices, and patterns to ensure the codebase is reusable and maintainable., • Apply Test-Driven Development (TDD) and Continuous Integration to ensure high-quality, continuously tested code., • Collaborate with Electrical Engineering, Mechanical Engineering, and Scientists to meet customer requirements. Problem Solving and Innovation: • Evaluate customer problems, troubleshoot issues, and assist Field Service Engineers with problem resolution., • Contribute to innovation by researching and integrating best practices to develop effective solutions. Communication and Reporting: • Communicate proactively and effectively within a small cross-functional development team environment., • BS Degree and 4+ years of experience or Masters Degree with 2+ years of experience. May consider additional years of experience in lieu of a degree., • Must have the ability to obtain a Public Trust clearance (US citizenship required)., • Strong programming background with production product development experience in C# required., • Solid understanding of object-oriented design (OOD) principles and practices., • Experience working in Agile development environments, including familiarity with TDD and Continuous Integration., • Ability to create design documentation, requirements specifications, and other technical documentation., • Strong troubleshooting and bug-fixing skills., • Effective communication and collaboration skills in cross-functional team environments., • Familiarity with AI-based software development tools., • Experience developing software that complies with industry security standards., • Experience identifying code smells and utilizing refactoring techniques to improve code quality., • Proficiency with revision control (e.g., Git), multi-threading, TCP/IP networking, bus architectures, Web Services, Blazor, containers (e.g., Docker), Visual Studio, C++, SQL Server, and interfacing with real-time/embedded systems., • Experience, familiarity, or interest with embedded, RTOS, and/or PLC code., • Knowledge of image processing techniques. Check out the links below to learn more about Security Enterprise Solutions (SES) We’re not looking for perfectly polished resumes or perfect fits. We’re looking for people who break limits, ask hard questions, and don’t wait to be told what’s next. At Leidos, we’re not following the roadmap — we’re redrawing it. November 4, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range $85,150.00 - $153,925.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Descrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Description Leidos is seeking a Principal Software Engineer (C#) to work for the Security Enterprise Solutions (SES) business unit in Vista, CA. The SES business unit at Leidos designs and manufactures highly complex security equipment for use at border crossings, airports, seaports, and other transportation mechanisms. Our products include radiation detectors and spectrometers, X-ray and gamma ray scanners for cars, trucks and trains, and CT explosives detection equipment for airline passenger baggage. The ultimate goal for this position will be to update existing design as well as introduce new products to our already extensive line of security detection products. The products being developed through this effort are truly novel, and will make travel and trade safer, healthier, and more efficient on a global level. *We are seeking candidates local to Vista CA that have the ability to work a hybrid schedule (3 days remote, 2 days onsite) The Principal Software Engineer (C#) will serve as a senior member of the technical team, providing technical leadership and expertise while fostering collaboration and team consensus. This individual will play a key role in driving innovation, enhancing security compliance, and mentoring other engineers. As part of a cross-functional team, the Principal Software Engineer will develop and maintain cargo inspection detection systems for the Ports and Borders group at Leidos. This role requires advanced technical expertise, a commitment to best practices, and a focus on delivering high-quality, secure software solutions. Key Responsibilities: Technical Contribution and Collaboration: • Contribute to the design, development, testing, and maintenance of services, simulators, and diagnostics (WPF and Blazor) using C#., • Provide technical leadership by guiding architectural decisions, fostering team collaboration, and ensuring alignment with best practices., • Lead the adoption of tools, including AI-based software development tools, to enhance productivity and innovation., • Promote team buy-in and shared ownership of technical solutions and processes. Software Development and Security Compliance: • Develop software that adheres to industry security standards and enhances the security compliance of the codebase and coding practices., • Utilize object-oriented design principles, practices, and patterns to ensure the codebase is reusable and maintainable., • Apply Test-Driven Development (TDD) and Continuous Integration to ensure high-quality, continuously tested code., • Collaborate with Electrical Engineering, Mechanical Engineering, and Scientists to meet customer requirements. Problem Solving and Innovation: • Evaluate customer problems, troubleshoot issues, and assist Field Service Engineers with problem resolution., • Drive innovation by researching and integrating best practices to develop cutting-edge solutions. Business Development Support: • Assist with business development efforts, including initial concept solutioning/architecting, conops, estimating, and technical bid and proposal work., • Evaluate and explain tradeoffs between cost, quality, and speed of delivery to less technical members of the business development team. Customer Interaction: • Interact with customers of varying technical levels to explain and defend approaches, limitations, and solutions., • Answer technical questions and work collaboratively with customers to develop solutions that meet their needs. Project Estimation and Sustainability: • Develop project estimates for budgeting and scheduling, including allocations for sustaining engineering, obsolescence management, and technical debt remediation., • Evaluate and recommend technical directions for sustaining and obsolescence activities to ensure long-term product viability., • Incorporate forward-thinking strategies into estimates to support sustainable product lines and reduce long-term risks. Communication and Reporting: • Communicate proactively and effectively within a small cross-functional development team environment., • Report project status and issues to management as required Required Skills: • BS Degree and 12+ years of experience or Masters Degree with 10+ years of experience. May consider additional years of experience in lieu of a degree., • Must have the ability to obtain a Public Trust clearance., • Strong programming background with production product development experience in C# required., • Mastery of object-oriented design (OOD) principles and practices., • Proven experience in software architecture and leadership roles., • Expertise in Agile methodologies, including TDD and Continuous Integration., • Ability to create design documentation, requirements specifications, and other technical documentation., • Strong troubleshooting and bug-fixing skills., • Effective communication and collaboration skills in cross-functional team environments., • Ability to explain technical tradeoffs and solutions to non-technical stakeholders., • Experience developing project estimates for budgeting and scheduling, including allocations for sustaining engineering and technical debt remediation., • Must be willing to travel abroad. If travel is necessary, typically it will be < 10%. Desired Skills: • Proficiency with AI-based software development tools., • Experience developing software that complies with industry security standards., • Experience identifying code smells and utilizing refactoring techniques to reduce entropy in the codebase., • Proficiency with UML and documented design methodologies., • Experience with revision control (e.g., Git), multi-threading, TCP/IP networking, bus architectures, Web Services, Blazor, containers (e.g., Docker), Visual Studio, C++, SQL Server, and interfacing with real-time/embedded systems., • Knowledge of image processing techniques. Check out the links below to learn more about Security Enterprise Solutions (SES) We’re not looking for perfectly polished resumes or perfect fits. We’re looking for people who break limits, ask hard questions, and don’t wait to be told what’s next. At Leidos, we’re not following the roadmap — we’re redrawing it. November 4, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range $126,100.00 - $227,950.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Descrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Collections / Billing / Remote] - Anywhere in U.Competitive pay - As an Accounts Receivable Specialist at Ovation Healthcare, you will: Manage and reconcile customer accounts to ensure timely and accurate payments; Provide exceptional customer service by responding to inquiries and resolving billing

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / PTO / WFH Stipend / Equipment provided - As a Customer Experience Advocate at SRPSupport, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Answer incoming customer

Job Description This is an in office position in either Oceanside, CA or San Juan Capistrano, CA. The Training Coordinator works within the Training Department to support the development of yard and office employees by delivering practical instruction, reinforcing company standards, and promoting consistent performance across all locations. This role reports to the Training Director working closely with the Training Department and collaborates with HR, Safety, and site leadership teams to ensure consistent onboarding and performance standards. This position is based in Southern California (Oceanside or San Juan Capistrano) and requires regular travel throughout the region, typically 2 days per week, and longer in support of new locations. Primary Responsibilities • Provide instruction to new employees and those moving into new positions, helping them understand nursery operations, safety procedures, company culture, and role expectations., • Deliver one-on-one and group training sessions, both in person and virtually, following the Training Schedule. Includes training on DMWN Orientation, Customer Service, and systems such as ERP, POS, WMS, Dispatch, and Microsoft Office., • Teach and reinforce proper procedures for systems, order management, customer service, and account management; review transactions and other deliverables for accuracy and completeness., • Coordinate with department leads to schedule shadowing opportunities and cross-training with experienced team members., • Act as a go-to resource for questions, troubleshooting, and ongoing support during both onboarding and regular training activities., • Assist with creating, revising, and translating procedures and materials to keep documentation current, clear, and accessible., • Support new system and process rollouts by learning new tools, providing feedback to the development team, and coordinating training across multiple sites., • Maintain accurate training records and schedules in coordination with the Training and HR departments., • Support HR and Safety teams in the creation of training materials., • Travel to DMWN sites on a regular basis to conduct training sessions, maintain consistent standards across locations, and support integration of new locations., • Promote a positive, hands-on learning environment that reflects DMWN’s Mission, Core Values, and Shared Responsibilities., • Experience: At least 2 years of experience in a wholesale nursery, horticultural operation, or related industry., • Training background: Prior experience training, mentoring, or onboarding employees is strongly preferred., • Systems knowledge: Comfortable using and teaching ERP, POS, WMS, and dispatch systems; quick to learn new software and procedures., • Technology skills: Proficient with Microsoft 365 (Outlook, Teams, Excel, Word, PowerPoint)., • Bilingual (English/Spanish): Able to train, communicate, and translate in both languages., • Communication skills: Clear, patient, and confident when explaining procedures or demonstrating tasks., • Organizational skills: Able to plan training schedules, track progress, and manage multiple training programs simultaneously., • People-focused: Enjoys working closely with others, encourages learning, and builds confidence through supportive instruction., • Attention to detail: Reviews deliverables (like sales orders and load sheets) for accuracy and consistency., • Flexibility: Adapt training methods to fit different teams and environments. This position requires a balance of hands-on yard instruction and office-based administrative work. The employee will regularly travel to multiple company locations throughout Southern California and occasionally to locations within the Northern California region. While on site, the employee is expected to conduct training sessions in active nursery environments, observe operational practices, and demonstrate procedures to employees. The role involves walking on uneven ground, standing for extended periods, bending, reaching, climbing short ladders or steps, and occasionally lifting or moving items up to 30 pounds when demonstrating yard or warehouse procedures. At the same time, the position includes substantial desk-based work, such as preparing lesson plans, updating materials, tracking training progress, and communicating with leadership. The employee must be able to remain in a stationary position for extended periods, operate standard office equipment, and effectively use video conferencing tools and Microsoft 365 applications. Occasional remote work may be permitted for planning, documentation, or administrative tasks when not scheduled to deliver on-site training. Regular travel by car between company locations is required, including occasional overnight stays. A valid driver’s license and the ability to travel to all assigned sites are required. Work Environment & Exposure • Frequent work outdoors in nursery and yard environments, with exposure to varying temperatures, weather conditions, and seasonal elements., • Regular presence in operational areas with potential exposure to dust, soil, noise from equipment, moving vehicles, and live plant materials., • Must be able to safely navigate busy yards, including areas where forklifts, trucks, and other heavy equipment are in operation.

Job Description Accu-Care is seeking a Funeral Arranger for Accu-Care Carlsbad. The goal of the funeral arranger is to provide exemplary customer service to our internal and external customers. This position will be relied on to continue to keep Accu-Care in total compliance with state and local requirements and to attend all field audits by the state. Responsibilities • Take first calls during office hours and while on call, dispatch to transport companies following established protocols, • Schedule and conduct the arrangement conference with the family, • Coordinate the cremation, funeral, memorial services., • Create and Register death through EDRS, • Create checks and submit payment to local health departments for disposition permits., • Order Urns, Caskets and other merchandise as necessary for families, • Complete assigned training in order to stay in compliance with company policy, • Current license or certification if required by state regulations, • 1+ years of funeral industry experience, • Professional communication skills, • Experience handling sensitive situations in a professional manner, • Knowledge of current federal, state, and local regulations related to the funeral industry, • Valid driver's license, • Medical, Dental, and Vision Insurance, • Health Savings Account (HSA), • Life Insurance #INDCORE1

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Job Description This position provides administrative support to the Property Management Department. The main function is to support his/her supervisors and the Department, which ultimately helps the company, as a whole, fulfill its goals. Responsibilities include, but not limited to: • Assist tenants in a courteous, professional and timely manner, • Review, research and code invoices for payment according to operating budget; submit to manager for approval in a timely manner, • Collect updated tenant information as necessary and distribute appropriately, • Assist Property Manager as necessary with preparation of annual operating budget, • Assist Property Accountants as directed by their supervisor with tenant accounting issues, • Assist Tenant Coordinator in property and tenant specific requests including adherence to life safety policies and protocols, • Work independently and within a team on special, nonrecurring and ongoing projects, • Assist in all general administrative duties and other duties as required, • Prepare forms for specialty leasing deals, open, close and possession notices, • Prepare vendor contracts, tenant bill backs and zero-dollar re-classes, • Update tenant and vendor contact sheets, utility spreadsheets, tenant opening schedules, and lockbox locations, • Coordinate the transfer of utility accounts to and from Landlord’s name. Provide utility information to Construction Dept as needed., • High school degree or equivalent, • 3-5 years office experience in an administrative support position, • Real estate knowledge preferred, • Skilled in verbal & written communication, customer service, time management, and decision-making, • Team player and works well and professionally with all levels of the organization and external contacts, • Strong computer skills (MS Word, Excel, Outlook, Power Point) including ability to learn JDE, Avidxchange, Building Engines, Nexus, Salesforce & eBuilder, • Ability to create, manipulate and maintain databases, • Ability to organize and manage multiple projects, • Strong attention to detail and personal initiative, • Ability to produce error-free work and to adapt quickly to new work assignments and situations The base salary range for this position has been established as $55,000-$60,000 PLUS participation in our annual cash bonus plan. This salary range represents the Company’s good faith and reasonable estimate of the range of possible compensation at the time of posting. EOE (Brixmor is an Equal Opportunity Employer) Brixmor's Privacy Policy:

Job Description Our Elite Home Pro’s mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Security industry. As an EHP, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes. We know what it takes to be successful here at SafeStreets. If you have a passion for making a difference in people’s lives, a strong sales background, and a winning mindset, we will assist you in creating a seamless transition into a new career. The process is simple. There is no cold calling or D2D sales involved. We get your foot in the door by connecting customers to you who are already interested in ADT home security. In-home appointments are scheduled and provided for you by our Inside Sales team. By helping customers review their security options on-site and move forward with a custom home security package designed by you, you will have the opportunity to earn uncapped sales commissions based on how the homeowner decides to protect their home. The best part is you control the process from start to finish, leaving the customer better protected than after you arrived. Looking to change industries? Feel confident in knowing that we have Pro’s with backgrounds in every type of industry that have made a seamless and successful transition to the role of an EHP. With a paid training program provided, we have all the tools to teach you what you need to know. What do you need to be qualified for this position? Nothing more than a passion for customer service, a strong sales background, and a desire to help keep others safe and secure. We provide the tools/equipment, paid training, and post-training support you will need. We even hand deliver the customers to you – no need to go searching for your own leads! SafeStreets is always evolving! SafeStreets set out to make some big changes to kick off 2025 with how our Elite Home Pros are paid and we now have the best compensation plan in the industry! Here's what our EHP's look forward to: • Highest sales commission opportunities in the industry with our technicians earning on average 25% commission - UNCAPPED!, • More than 30% of our field earned over $100k+ in 2024, • Increased Mileage pay with pay kicking in nearly 3x earlier than previously, • Paid for every installation action taken on site, • Same-day and Holiday bonuses, • More upgrade commission options, • Doubled Referral pay opportunity What we Offer: Competitive base salary with generous and uncapped commission structure Company-provided equipment and select tools Remote and independent work environment Ongoing training and professional development opportunities Opportunities for career advancement within a rapidly growing organization Scheduling flexibility Medical/Dental/Vision/Life Insurance/401K The Responsibilities: Helping homeowners create customized Smart Security solutions for their personal needs 5-star Customer interaction – every day is a new opportunity; you’ll be the first face-to-face contact our customers have with SafeStreets! Customized installation, troubleshooting, and demonstration of ADT-monitored security systems Qualifications: Entrepreneurial and career oriented mindset Excellent communication, negotiation, and interpersonal skills Reliable vehicle and valid driver's license Proof of vehicle insurance (100/300/100 minimum) Smartphone/tablet SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety. This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30-50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces. Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law. Applicants have rights under Federal Employment Laws. FMLA - EEO- EPPA -

Job DescriptionSummaryOur client is a family-owned, community-focused MSP (Managed Services Provider) that has serviced the coastal San Diego area since 2007. They provide 24/7 remote and on-site IT support, cybersecurity, network services, cloud consulting, and hardware/software management for local small and medium-sized businesses. Their engineers offer peace of mind, expert guidance, and scalable solutions tailored to client needs. They are currently in need of an IT Help Desk Support Technician (Level 2), with previous MSP experience, to join their team.Duties & Responsibilities • Escalated ticket resolution: Handle Level 2 incidents that frontline techs can’t resolve., • Remote & onsite support: Provide both remote troubleshooting and occasional in-person service., • User onboarding/offboarding: Configure laptops/desktops, create user accounts in Active Directory, Microsoft 365, and Google Workspace., • Server and network support: Assist in deploying and diagnosing Windows Servers (2016–2022), AD, Exchange, file servers, VPN, basic LAN/WAN infrastructure, firewalls, routers, and switches ., • Security & patching: Install antivirus, apply patches, monitor alerts/remediation, and assist with security measures ., • RMM/PSA tools: Use remote monitoring (e.g., Kaseya, ConnectWise, Ninja) and ticketing systems (e.g., Autotask, ConnectWise Manage) to manage systems and document work., • Documentation & knowledge-sharing: Log detailed tickets, maintain IT documentation, contribute to knowledge base articles, • Collaboration & escalation: Work alongside senior engineers, escalate complex issues efficiently, support projects under guidance.Qualifications & Requirements, • Experience, • 2–3 years in MSP or equivalent IT service desk roles., • Hands-on experience with Windows (10/11) and server OS (Windows Server 2016–2022), Active Directory, Microsoft365, Exchange, basic networking, and hardware troubleshooting., • Familiarity with RMM/PSA tools for monitoring and ticket management., • Experience in client communication and user-facing support., • Technical Skills, • Proficiency in OS deployment, patch management, malware removal, and event log analysis., • Understanding of networking fundamentals: DNS, DHCP, TCP/IP, firewalls, VLANs, WAN/LAN setup., • Familiar with virtualization platforms (VMware, Hyper-V) and cloud services (Azure, M365, G Suite)., • Certifications, • CompTIA A+, Network+, Security+., • Microsoft credentials like Modern Desktop Administrator Associate, MCSA, MCSE, MCITP., • Cisco certifications (CCNA), VMware certification (VCP), or Microsoft Azure role-based certs., • Professional Skills, • Strong troubleshooting, documentation, and multi-tasking abilities., • Excellent verbal/written communication with both technical and non-technical audiences ., • Customer service orientation—empathy, follow-through, and client satisfaction ., • Ability to work independently and collaboratively within a team setting .Ideal Candidate Snapshot, • 2–4 years MSP help desk experience, • CompTIA A+ / Network+ (required), Security+, M365/O365 admin, DC/AD, Cisco/VMware certs (a big plus), • Skilled with RMM/PSA tools and supporting server, desktop, and networking environments, • Excellent communicator, well-documented, proactive, and service-mindedIf you’re seeking a crucial role in a growing local MSP with diverse technologies and client exposure, our client would love to meet you!

Job DescriptionSummary Our client is a family-owned, community-focused MSP (Managed Services Provider) that has serviced the coastal San Diego area since 2007. They provide 24/7 remote and on-site IT support, cybersecurity, network services, cloud consulting, and hardware/software management for local small and medium-sized businesses. Their engineers offer peace of mind, expert guidance, and scalable solutions tailored to client needs. They are currently in need of an IT Help Desk Support Technician (Level 2), with previous MSP experience, to join their team. Duties & Responsibilities • Escalated ticket resolution: Handle Level 2 incidents that frontline techs cant resolve., • Remote & onsite support: Provide both remote troubleshooting and occasional in-person service., • User onboarding/offboarding: Configure laptops/desktops, create user accounts in Active Directory, Microsoft 365, and Google Workspace., • Server and network support: Assist in deploying and diagnosing Windows Servers (20162022), AD, Exchange, file servers, VPN, basic LAN/WAN infrastructure, firewalls, routers, and switches ., • Security & patching: Install antivirus, apply patches, monitor alerts/remediation, and assist with security measures ., • RMM/PSA tools: Use remote monitoring (e.g., Kaseya, ConnectWise, Ninja) and ticketing systems (e.g., Autotask, ConnectWise Manage) to manage systems and document work., • Documentation & knowledge-sharing: Log detailed tickets, maintain IT documentation, contribute to knowledge base articles, • Collaboration & escalation: Work alongside senior engineers, escalate complex issues efficiently, support projects under guidance.Qualifications & Requirements, • Experience, • 23 years in MSP or equivalent IT service desk roles., • Hands-on experience with Windows (10/11) and server OS (Windows Server 20162022), Active Directory, Microsoft365, Exchange, basic networking, and hardware troubleshooting., • Familiarity with RMM/PSA tools for monitoring and ticket management., • Experience in client communication and user-facing support., • Technical Skills, • Proficiency in OS deployment, patch management, malware removal, and event log analysis., • Understanding of networking fundamentals: DNS, DHCP, TCP/IP, firewalls, VLANs, WAN/LAN setup., • Familiar with virtualization platforms (VMware, Hyper-V) and cloud services (Azure, M365, G Suite)., • Certifications, • CompTIA A+, Network+, Security+., • Microsoft credentials like Modern Desktop Administrator Associate, MCSA, MCSE, MCITP., • Cisco certifications (CCNA), VMware certification (VCP), or Microsoft Azure role-based certs., • Professional Skills, • Strong troubleshooting, documentation, and multi-tasking abilities., • Excellent verbal/written communication with both technical and non-technical audiences ., • Customer service orientationempathy, follow-through, and client satisfaction ., • Ability to work independently and collaboratively within a team setting .Ideal Candidate Snapshot, • 24 years MSP help desk experience, • CompTIA A+ / Network+ (required), Security+, M365/O365 admin, DC/AD, Cisco/VMware certs (a big plus), • Skilled with RMM/PSA tools and supporting server, desktop, and networking environments, • Excellent communicator, well-documented, proactive, and service-mindedIf youre seeking a crucial role in a growing local MSP with diverse technologies and client exposure, our client would love to meet you!Employment Type: Full time Location: Carlsbad, CA

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