Trabajos senior customer success manager en New York, New York - Page 6Crear alertas

Job DescriptionWho we are:Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. Nitra offers physicians and medical clinics around the country credit and expense management products they crucially need, as well as a medical supply marketplace, in an all-in-one platform powered by machine learning technologies. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Plaid, and Goldman Sachs. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD. We're looking for:A Customer Success Manager who will be responsible for managing Nitra’s customers and channel partners. We need an expert in account management who will help Nitra continue its exponential growth trajectory and momentum.Your responsibilities will include: • Onboarding new customers and channel partners, • Providing a first-class customer experience to all customers and partners, ensuring their needs are met, • Monitoring and tracking customer and channel partner performance, driving growth by increasing share of wallet and preventing customer churn, • Establishing clear client retention goals, • Serving as a trusted advisor and the primary point of contact for customers, resolving their issues and complaints, and working collaboratively with product and engineering teams to improve the product and customer experienceYou have:, • Proven track record (2+ years) of success as a Customer Success Manager or similar role, • Exceptional ability to communicate and foster positive business relationships, • Experience in managing and working with a diverse group of stakeholders and customers, • Enjoy working in an unstructured start-up environment (lack of process does not frustrate you), • Excellent written and verbal communication skills – proven ability to effectively interact with medical professionals, • Expert level time management and organizational skills – adept at handling and frequently re-prioritizing a high volume of tasks, • The ability to see challenges as opportunities to level up. High-achieving and goal-oriented. A self-starter, you are always able to understand the bigger picture, and take a leading role to impact it, • A collaborative spirit – transparent in your work, output, and decision making, • Passion for creative thinking and bold ideas for growing the business/enhancing customer experience.We offer:, • Equity - Everyone at Nitra is an owner. When the company wins, you win, • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra, • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: · Understanding our customer’s goals and quantifying how GBG helps achieve them · Demonstrating curiosity in our customer’s needs and their business strategy · Building relationships and engagements across different levels of our customers · Partnering cross functionally within GBG to operate on behalf of our customers · Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Manager at GBG, you'll be the strategic partner to a portfolio of clients engaging with them from signature through onboarding, adoption, and long-term value realization. Your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their business goals through our solutions. You’ll collaborate cross-functionally with Sales, Customer Growth, Onboarding, Product, and Support to deliver a seamless customer experience for a healthy engagement. This includes proactively managing renewals, identifying expansion opportunities, and serving as the voice of the customer to influence internal priorities. Expect a dynamic mix of consultative problem-solving, data-driven insights, and advocacy that turns satisfied customers into loyal champions. What you will do • Responsible for base revenue retention on existing GBG solutions within customer portfolio, • Help design and measure health metrics and implement improvement plans as required, • Build relationships with existing contacts and identify new contacts to deepen engagement, • Uncover new customer challenges and provide Customer Growth counterparts with insight into potential upsell/cross-sell opportunities (CSQLs), • Craft and execute key engagements during the customer lifecycle including business reviews, internal account plans, and renewal engagements, • Proficient in GBG’s solutions and the value they provide across various use cases, • Understand your customer’s needs to guide them through best practice product adoption, • Leverage internal tools to monitor daily volumes to identify any peaks/valleys within current solutions and facilitate appropriate actions and resolutions where needed, • Work with customer support team to understand trends in customer/vertical level commonalities in recurring tickets/issues, • Operate cross-functionally with a wide range of internal teams to address customer needs and issues Skills we are looking for Experience: • Minimum 3+ years in customer-facing roles, including day-to-day account management and senior-level stakeholder engagement., • Proven track record of owning and managing customer meetings, including quarterly business reviews (QBRs)., • Demonstrated ability to develop customer account plans and perform SWOT analysis. Skills & Competencies: • Strong passion for delivering best-in-class customer experience., • Ability to translate data into compelling success stories and actionable insights., • Comfortable working cross-functionally with Sales, Marketing, Product, and Operations in a fast-paced environment., • Proactive mindset for identifying solutions and managing execution to completion., • Interest in product capabilities and applying them to solve customer challenges., • Agility to work in ambiguous situations and apply an entrepreneurial approach to new challenges., • Curiosity to explore innovative methods, including leveraging AI for faster, more efficient customer value delivery. Technical Proficiency: • Familiarity with Microsoft Office Suite, Salesforce, Power BI/Tableau, Gong, and/or Customer Success platforms. Industry Knowledge: • Experience in identity verification, fraud prevention, or familiarity with industries such as gaming, banking, fintech, lending, insurance, retail, or technology. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description About Alethea Alethea helps commercial clients and civil society advocates combat false and misleading information through in-depth analysis of reputational, regulatory, and security risks. Our insights and strategic recommendations empower organizations to mitigate threats, safeguard brand integrity, and strengthen public trust. Using a combination of expert analysis and our proprietary Artemis platform, we deliver timely, data-driven solutions that align with client needs. Role Overview We're hiring a Customer Success Lead to build, lead, and scale our client/account management function from the ground up. You'll be one of the primary interfaces with our customers, helping them fully realize the value of our insights and technology, and shaping how our company listens to, serves, and grows client relationships. You should thrive in ambiguity, have strong strategic instincts, and a bias toward action. This is a critical leadership role — perfect for someone who likes building the plane while flying it. Key Responsibilities Customer Success Strategy & Execution • Design and implement a structured customer success framework focused on lifecycle management, customer engagement, and value realization., • Stand up scalable systems for account management and client retention, including account and renewal/upsell plans, • Act as the executive point of contact for clients, particularly during early onboarding, renewals/upsells, and day-to-day engagements, • Surface and synthesize client feedback to influence product development, platform improvements, and go-to-market strategy., • Work cross-functionally with Analysis, Product, Engineering, and Comms/Marketing to deliver a cohesive customer experience., • Own renewals, extensions, and account expansion by identifying evolving client needs and navigating procurement processes., • Manage, and eventually scale, a high-performing customer success team as the company and client base grows, • Define KPIs, workflows, and success metrics to track team performance and client outcomes.You'd Be a Great Fit If You..., • Have 8+ years of experience in customer-facing roles (customer success, consulting, or account management), ideally in startup or fast-growth environments., • Are client-obsessed and have worked directly, preferably as the lead, with enterprise or nonprofit clients., • Are a strong communicator with high EQ — someone who builds trust, navigates complexity, and handles high-stakes situations with calm and clarity., • Have experience interfacing with senior leaders and can translate customer needs into product and business strategy. Be the advocate for our clients internally., • Are a skilled project manager who keeps trains running on time, sees around corners, and ensures flawless execution., • Salary and stock options are negotiated based on experience. The salary range for this position is $105,000 to $160,000 per year, depending on the candidate's skills, experience, and qualifications, and comes with a competitive commission plan as well. In addition to cash compensation, this role is eligible for a stock option grant., • Healthcare at the gold-tier level, dental, and vision is fully funded by the employer. 50% of dependent coverage is provided by the employer. Additional benefits include employer provided life and AD&D insurance and an Employee Assistance Program with a variety of services, including generous Mental Wellbeing support., • Flexible vacation, sick leave, including office closure between Christmas and New Year's., • Employees may also participate in an Employer sponsored 401k, after their 6-month anniversary, with a 3% match. Health Savings (HSAs) and flexible spending accounts (FSAs) are also offered., • Hybrid work environment, with 3 days per week required in office in Washington, D.C or New York., • Alethea is an equal opportunity employer that encourages people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. We are committed to being an inclusive place to work, while maintaining a workforce that represents the communities we serve.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Customer Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is a hybrid position based in New York City, requiring four (4) days per week in our office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall qualityWho You Are, • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. Build strong relationships with our clients to understand their needs and ensure their success with monday. Build, own, and execute client success and e

To ensure strong market adoption, the Senior Data Product Manager partners with several departments aligning product strategy with customer success and commercial growth. The Senior Data Product Manager plays a pivotal role in driving innovation and delivering value through the MRI-Simmons Catalyst

Q2 is seeking a Senior Customer Success Manager dedicated to stewarding the success of a portfolio of leading US banks financial institutions leveraging the PrecisionLender platform. By aligning Q2's innovations with those objectives, you'll help drive meaningful results and long-term success. As fe

Senior Revenue Enablement Manager - Customer Success. Reporting to the Head of Revenue Enablement, this role is highly strategic and requires the ability to align enablement efforts with company-wide growth initiatives, influence senior leadership, and drive measurable impact on revenue outcomes. Th

How will you make an impact in this role? This Senior Manager position is an advertiser-facing subject matter expert responsible for engaging in strategic-level discussions and end-to-end project ownership for Amex Offers engagements. Experience translating complex, technical information to a non-te

Senior Customer Success Manager. Deliver an exceptional customer experience with proactive communication, orchestrating the right internal resources, and effectively using the customer engagement model to align, track and evolve customer business goals. We are hiring for a Senior Customer Success Ma

As we continue to scale our customer base, we are seeking a senior Customer Success Manager with strong client-facing experience and an analytical mindset to drive successful outcomes with our key customer accounts. As a Customer Success Manager, you will own customer relationships, guide strategic

As a Senior Customer Success Manager, you will partner with customers to drive value through adoption of Persado's platform, collaborate daily, build relationships, track success metrics, and identify growth opportunities. Be an advisor, expert and evangelist of Persado products and testing methodol

Senior Manager Customer Success. We are looking for a highly motivated and entrepreneurial Senior Manager, Customer Success to drive adoption, engagement, and growth across our existing portfolio of B2B partners. You'll take ownership across customer success, partner marketing, and selective sales e

Part problem-solver, project manager, and product expert, Customer Success Managers continually focus on driving value for partners and increasing their success within our Ecommerce marketplace. Customer Success Managers pivot between Client Management (external) and Business Operations (internal),

Job Description Are you a dynamic, seasoned client professional who lives on Long Island, NY and who excels at managing clients and can also help cultivate a client management team by developing processes and best practices - and delivering solutions that scale? If so, this Client Program Manager role is for you. We are looking for someone who has experience managing all aspects of client relationships and who wants to join a dynamic team that is quickly scaling to transform care delivery with its market-leading automated virtual health platform. In this position, you will need to bring passion as well as skills in relationship building, consulting, project management, business analysis, reporting, software lifecycle management, and scaling an organization. This position will require regular transportation to multiple locations primarily on Long Island but also to other sites across New York City. Responsibilities: • Be the focal point for the client’s every need and become a trusted advisor with clients by deeply understanding their business and aligning their needs with our solutions, • Track and monitor client status, identifying areas of concern, and pursue growth and upsell opportunities., • Drive the onboarding of new client accounts and ensure successful implementations as well as deep trusted relationships. • Write technical and functional requirements, when necessary, during implementation., • Act as client advocate while effectively collaborating with internal teams, including product management, content, engineering, growth, and finance., • Support the reporting and analytics needs of the client., • Build out client management processes internally and identify best practices. • Coordinate, execute, track, and deliver various customer projects from initiation through completion., • Identify and resolve operational and services related issues to ensure customer satisfaction. • Assess risks at the customer project level so as to develop and execute risk and contingency management plans as needed., • Inform senior management and clients on project status, schedules, and key issues on a regular basis. • Provide timely responses to all customer-driven performance inquiries., • Bachelor’s degree, • 7+ years experience in account management & client services organizations working with large clients, healthcare provider system clients preferred, • Experience in healthcare, providing or supporting care to patients, • Experience in communicating with senior business leaders, • Experience with healthcare ROI models, • Experience working in an organization that provides software as a service, • Experience using Microsoft Office, Google applications, Jira, Confluence, project management tools Capabilities (skills or knowledge required for success):, • Excellent written and verbal communication skills, • Exceptional client relationship-building skills, • Strong critical thinking and analysis skills with a passion for solving problems that have not been solved before, • Strong project management skills, • Ability to communicate well with people at all levels, • Ability to work cross-functionally in a dynamic team environment, • Ability to manage influence through persuasion, negotiation, and consensus-building, • Ability to visit client sites within the New York area but concentrated on Long Island multiple times a week To help get us there, we’re cultivating a diverse and vibrant team that works together to change the way healthcare is delivered. As a rapidly growing company, we’ve embraced several core values that guide both our culture and team: • We care about people – the patients our chats are designed to help, the care team members who use our solutions, our partners who help bring our products to market, and most of all, our team members with whom we work. We strive to be empathetic and trusting, to understand and create space for the sharing of feelings and perspectives from others., • We are data-driven. We strive to make decisions based on the best available data. If data changes, we will be open to changing our perspective. We will always endeavor to collect and create the most rigorous data we can. We, similar to the best healthcare providers, are evidence-based., • We are passionate about improving the health & care of every person we can, and we are passionate about building a sustainable company that can impact the lives of as many people as possible. We are passionate about doing it with team members who share the same passion., • We strive to be proactive. Just like we are trying to move healthcare from being reactive to proactive, we value pushing things forward – solutions, ideas, the business, ourselves., • 401k plan, • Medical, Dental, Vision benefits, • Monthly Grubhub Stipend, • Flexible* PTO, • Paid parental leave, • Fully Embrace Remote Teamwork, • Career Development, • MacBook Pro and hardware stipend to get you started

Job Description Liberty Science Center (LSC) is looking for a Coordinator of People & Culture (HR Generalist) to join our vibrant and busy HR team! Are you passionate about creating an exceptional employee experience? Do you thrive in a collaborative environment where you can make a real impact on workplace culture? If so, this could be the perfect role for you! About the Role As our Coordinator of People & Culture, you'll be a central figure in ensuring our employee experiences and people operations run smoothly and that every LSC staff member feels valued, supported, and empowered. You'll contribute to building a diverse and skilled workforce dedicated to inspiring the next generation of scientists and engineers. This is a HR generalist role with a focus on people-driven communications, systems, and programs. You'll be involved in: * Hiring & Recruiting: Supporting LSC’s full recruiting lifecycle, from sourcing talent, pre-screens, and scheduling interviews to background checks, I-9 verifications, and preparing new hire welcome materials * Onboarding & Offboarding: Coordinating and delivering new hire orientations, crafting engaging onboarding plans, and ensuring a smooth transition for new and departing employees * HR Technology: Managing our ATS and HRIS platforms (Workforce Now), entering employee data and maintaining personnel records, and running accurate reports, including mining and analyzing data for decision making (headcount, attrition, demographics, compensation) * Benefits Administration: Supporting the administration of our employee benefits programs including medical, dental, and vision insurance, commuter benefits, 401k administration, and benefits compliance tasks * Employee Communication: Crafting clear digital communications on policy, practices, and events and monitoring the departmental shared inbox and directing incoming queries to the appropriate team member * Employee Engagement: Working with your supervisors to plan, coordinate, and execute large-scale employee events, such as wellness events, All Hands meetings, Open Enrollment, recognition events, etc. * Administrative Excellence: Taking ownership of key administrative processes, ensuring legal compliance and accurate record-keeping, managing and paying invoices, ordering office supplies, maintaining up-to-date org chart and employee phone directory, reserving conference space, maintaining departmental calendar, setting up meeting tech, handling and responding to general phone and email inquiries, etc. * Compliance: Assisting with compliance requirements, such as ACA reporting, EEO-1 filing, info needed for the organization’s general audit, and legal notifications that must be posted on our employee bulletin board * Culture Building: Serving as a primary point of contact for HR queries, providing high-quality customer service and actively contributing to a positive and welcoming workplace * Executive Support: Proactively managing the Chief People Officer's calendar, coordinating meeting logistics, and performing support tasks as requested This role reports to both the Chief People Officer (CPO) and the Senior Manager of People & Culture. What We're Looking For You're a proactive, hardworking, and motivated individual with: * A warm, engaging, and empathetic demeanor * A professional edge with a sense of optimism * The ability to take ownership of projects as directed by your supervisors * The ability to assess situations, empathize, and offer help * Strong customer service and problem-solving skills * A highly productive, thoughtful, and creative approach to your work * Stellar collaboration skills and follow-through – building trust and operating with discretion are crucial * A commitment to excellence and a desire to support the success of your supervisors and colleagues * Superb interpersonal and communication skills (verbal and written) * Impeccable proofreading and editing skills * A commitment to fostering an equitable, diverse, and inclusive work environment. * Digital savviness, including the ability to quickly learn new systems * Proven ability to manage multiple projects with accuracy, speed, and efficiency, with keen attention to organization, detail, prioritization, and deadlines Preferred Qualifications * 3+ years of HR experience (internships included) * Relevant HR certification or training * Advanced technology skills, including proficiency in Google Workspace, Canva, and HRIS platforms * Remains current on employment laws and trending HR topics * Experience with applicant tracking systems and HRIS platforms is a huge plus * Bachelor’s degree (or an equivalent combination of education and/or experience may be considered in lieu of a degree when the experience is directly related to the position) Classification, Schedule, & Location This is a full-time, exempt position with a general work schedule of Monday through Friday, 9:00 AM to 5:00 PM. At times, you should expect to work longer hours due to work demands and the events that we run for employees. Scheduling flexibility is required, and occasional early morning, evening, or weekend work may be necessary. The first three months you will need to work on-site at Liberty Science Center daily; once you have a strong understanding of LSC and successfully demonstrated your ability to do this job, then your supervisors will discuss the opportunity to work remotely one day per week. Liberty Science Center is located in a state park in Jersey City, New Jersey, offering easy access to free employee parking, the Hudson-Bergen Light Rail, and the NJ Path train (just a 15-minute commute from lower Manhattan). Compensation & Benefits We offer a competitive annual salary range of $50,000 - $60,000, commensurate with your abilities, education, certifications, and experience. Beyond salary, LSC provides a generous benefits package, including: * Excellent health, dental, and vision insurance options * Flexible spending accounts for healthcare and dependent care * Life and disability coverage * Two retirement savings plans * 15 days of paid vacation, 9 paid holidays, and 6 days of paid flex time * Paid sick time * Pet insurance * Employee Assistance Program * Commuter benefits for parking and transit * LSC Family Membership * 25% LSC store discount * 15% on-site cafe discount LSC's Work Culture At LSC, we pride ourselves on fostering a culture where employees experience pleasure, passion, and purpose. We embrace change, inspire fun and learning, and cultivate a positive, family-friendly team spirit. We celebrate diversity in all its forms, recognizing that our differences drive innovation. Our commitment to delivering a "wow factor" extends to our exceptional customer service for both our guests and one another. Ready to Make a Difference? If you're excited by the opportunity to contribute to a vibrant and impactful organization, we encourage you to apply! Please submit your resume and a personalized cover letter as a single PDF file via LSC’s careers page. Your cover letter should clearly outline how your background aligns with this particular role. Applications without a cover letter may not be considered. To Apply: Please submit a resume and a personalized cover letter via LSC’s careers page. Attach your cover letter and resume as a single PDF file. Your cover letter should clearly outline how your specific background aligns with this particular role. NOTE: Applications without a cover letter may not be considered. Liberty Science Center is an equal opportunity employer committed to fostering an inclusive and innovative environment. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, military service, marital status or any other protected status. If you require accommodations for your interview, please let us know.

Senior Account Manager: Fintech / Financial Services SaaS, Profitable Startup, Uncapped Earnings! This Jobot Job is hosted by: Patrick Murphy Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $200,000 - $400,000 per year A bit about us: A fast-growing fintech company is transforming how community financial institutions build and deepen member relationships. Their marketing and engagement platform helps banks modernize acquisition, lending, and member growth by replacing outdated CRM tools with intelligent, data-driven infrastructure designed specifically for financial services. They’re profitable, growing rapidly, and backed by a strong client base of over 100+ financial institutions nationwide. Why join us? OTE: $300K+ (uncapped) Benefits: Medical, dental, vision (company covers most premiums), 401(k) with match, PTO In-Office Culture: Fast-moving, collaborative, and ownership-driven environment in New York City Job Details About the Role: The Senior Account Manager will lead and grow relationships with credit union and community bank partners. Ensuring they achieve measurable success on the platform. This is a relationship-driven, post-sale role focused on retention, renewals, and expansion. You’ll work closely with senior leadership across Customer Success, Product, and Marketing to help clients unlock the full value of the technology. Responsibilities: Deepen and expand relationships with existing partners to increase adoption and utilization Act as a strategic advisor to executive teams, helping them translate data into actionable growth strategies Lead renewals, identify upsell opportunities, and manage performance with an ownership mindset Collaborate cross-functionally to ensure client feedback informs future product direction Analyze performance metrics to identify trends and demonstrate ROI You’ll Thrive Here If You Are: A strategic partner who drives business outcomes, not just account maintenance A builder who enjoys creating and iterating new client engagement strategies A collaborative operator who thrives in a fast-paced, high-ownership environment An empathetic communicator who can influence executives and distill complex ideas clearly What You Bring: 5–8+ years in account management, partnerships, or customer success (fintech, SaaS, or financial services preferred) Proven record managing high-value client relationships with measurable expansion or retention results Strong executive presence and ability to communicate with senior decision-makers Excellent written, verbal, and presentation skills Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Help Desk Analyst Port Washington, NY (Onsite) Direct Hire Job ID 25-09858 We are looking for a Help Desk Analyst. This is a direct hire opportunity based out of Port Washington, NY (Onsite). As a Help Desk Analyst, you will support the Unified business organization by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Help Desk Analysts need to balance creative and technical problem-solving, customer service, and collaboration to ensure that personnel throughout the organization can access and utilize hardware and software resources they need to work. Qualifications: Bachelor's degree in Information Technology / Computer Science or comparable IT work experience. Must be well-versed in Windows 10/11 operating systems. Must have fundamental understanding of Windows 2012-2022 Server operating systems. Must have beginner to intermediate understanding of network services and concepts. Must have experience with various aspects of Office365, including SharePoint and Exchange. Must be able to troubleshoot in an analytical, effective and efficient manner. Experience with ERP systems is a plus. Must be strong with Excel Macros. Must have intermediate understanding of security best practices. Excellent organizational skills including attention to detail and multi-tasking. Strong analytical and problem-solving skills. Must be located within reasonable commute to Port Washington, NY. Responsibilities:Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications. Provide technical support and solutions. Test and install computer systems and software. Maintain records of trends and patterns on computer issues. Collaborate with senior IT staff for assistance to solve difficult issues. Assist with onsite support and installations. Update service ticket system with ticket problem and remediation details. Work with service desk team to resolve support tickets in a timely fashion. Work to maintain service desk SLA goals set by the IT Manager. Handle all aspects of new user setup. Assist with user desk relocation. Configure workstations for new users and upgrades. Troubleshoot basic network connectivity issues. Assist IT staff with larger scale projects. Help maintain Microsoft Excel macro-based documents. Assess and remediate cyber security alerts. Maintain thorough documentation. Assist with asset tracking and update asset tracking system. Skills/Abilities:Highly motivated individual able to work independently or in team environment, partnering to accomplish joint objectives. Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative. Professional, ultimate team player and willing to work after hours on the rare occasion. Receptive taking direction and be willing to cross train. Deliver technical solutions to meet business needs and requirements. Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $70,000 to $90,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience. Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. About the Client Our client is a leading North American distributor of building materials. About Solugenix Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance—providing clients with reliability and a strong competitive edge. Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business—it means having a dedicated ally focused on your success in today's fast-evolving digital world.

Job Description The 14th Street Y is a vibrant Jewish community center located in Downtown Manhattan. Each year, tens of thousands of New Yorkers of all ages, races, and ethnicities come to 14Y as members, visitors, or partners to experience our high quality and varied programs centered around arts and culture, early childhood education, summer camps, fitness and aquatics, Jewish life, and older adult services. 14Y After School picks up from local east village schools (PS 40. PS 19/EVCS, The Earth School., The Neighborhood School, Children's Workshop School, Nest+M, Friends Seminary, Success Academy Union Square) provides daily snacks, and a large array (50+!) enrichment class options focusing on heads, hearts and hands. 14Y After School is a neurodiverse community, and all staff members are responsible for supporting neurodivergent and neurotypical children to have a successful afternoon. New Country Day Camp is a 7-week, outdoor summer camp for campers in kindergarten-8th grade. NCDC operates M-F, 8am-5pm, and provides transportation for staff and campers to and from our campgrounds on Staten Island via multiple locations throughout Lower Manhattan and Brooklyn. NCDC is a neurodiverse camp community, and all staff members are responsible for supporting neurodivergent and neurotypical campers and staff to have successful summers. We are seeking an Administrative Coordinator, Youth Programs. The ACYP is a thoughtful, engaging, and detail-oriented operator who owns phone and email communications and directly supports the operations teams and camp Key Staff throughout the camp season. Responsibilities Part Time Year-Round Responsibilities • Train in the systems, policies, and procedures used by Youth Programs with Senior Manager, Operations & Engagement, • Train in “voice”. Understand our values and how we implement them in family and staff communication via phone or email with Senior Manager, Operations & Engagement, • Train in use and function of Campsite, Youth Program’s primary operational system, • Assist families with inquiry – close enrollments via Campsite. Answering questions, updating family information, and updating enrollments if possible/necessary., • Assist in execution of Youth Programs orientation days (June for camp, September for After School) including scheduling, printing, attendance, room assignments, and transitions., • Manage and update orientation binders with daily information and handle the distribution of materials to absent staff members., • Assist in answering phone calls and answering family questions in the 14Y camp office, • Support Camp Nurse to screen and approve all camper medical forms, • Attend all days of staff orientation in June/September (weekday evenings and some weekend days), • Be available as first point of contact via phone for all NCDC families. Answer general inquiries or transfer/take messages for Key staff., • Help maintain NCDC general email inbox., • Maintain all NCDC administrative spaces (two offices and outside spaces) keeping spaces tidy, free of clutter and garbage., • Support Key Staff with data entry and large form projects such as Maccabi Games (color war), • Communicate regularly with the Operations team regarding daily changes and/or updates, • Support Operations team with creation of weekly bus binders for Bus Captains, • Support Aquatics Manager with data entry, hard copy swim level cards for all campers, printing daily swim rosters for section assignments, and buddy checks, • Communicate regularly with the Programs Coordinator and/or Programs, • Manager regarding daily changes and/or updates, • Support program with schedule printing and distribution, • Printing and distributing weekly NCDC Newspaper, • Print and distribute Shabbat “run of show” documents, • Availability to work ~15-18 hours per week onsite at the 14th Street Y September – May required, • Availability to work full time hours onsite at the 14th Street Y – June required, • Availability to work onsite at NCDC campgrounds on all days of camp during the summer (June 29 – August 14, 2026 |8:00am – 5:00pm), evening all-staff meetings, and 1-2weekly key staff meetings required, • Minimum 2 years of reception, administrative, and/or customer- facing service experience required, • Excellence in use of Microsoft Suite and other administrative systems, • Ability to consistently empathize and communicate respectfully to Youth Programs Staff, campers, and families of all backgrounds, • Ability to be self-directed and prioritize work tasks based on criteria such as time of day, program, support needs and additional stakeholders' needs Benefits: • Generous PTO policy, • Competitive Salary, • Medical & Dental Insurance, • Pension Plan, • 403b Retirement Plans, • Discount Perks for Movies, Broadway Shows, Amusement Parks. etc, • Free Gym Membership to our MCC Fitness & 14TH ST Y Gym, • Discounts to programs at Educational Alliance Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. Educational Alliance is an Equal Opportunity Employer. For further information about Educational Alliance, please visit .

ScorePlay, you'll partner with some of the world's most influential sports organizations - global leagues, competitions, sports associations - to drive ScorePlay adoption across their entire ecosystem. Senior Customer Success Manager, Sports Leagues & Competitions (NYC).

The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. B2B SaaS customer success, account management or consulting experience working with accounts of various sizes. Senior Customer Success Manager.

This role requires the Senior Customer Success Manager to be based in the New York City area, with an expectation of working in the office two days per week. RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. We look to our Customer Success Managers to own dri

As an Senior Customer Success Manager at DISQO, you'll be at the helm of a dynamic portfolio of clients, steering their journey towards unparalleled success. You will collaborate closely with multiple teams including Customer Onboarding, Customer Support, Sales, Services, Marketing and Product, as y

Reporting to the Senior Manager, Customer Success, we are seeking a Senior Customer Success Manager to oversee a strategic portfolio of accounts. Collaborating; Customer Success; Communication; Customer Engagement. Mentor and coach Customer Success Managers to improve their performance and technical

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the

The Senior Customer Success Account Manager builds and executes shared plans with customers. Senior Customer Success Account Manager (CSAM). We are looking for a highly motivated and passionate Senior Customer Success Account Manager (CSAM) to drive program management for strategic customers that ha

The team develops and executes data-driven processes to deliver a world-class customer experience. Analyze and evolve customer profiles within Salesforce, capturing key attributes such as departmental use, geographic presence, and businessobjectives. Evolve the digital customer engagement strategy t

You will be fully accountable for ensuring customers achieve measurable business outcomes and long-term success on the Strategy platform. Translate customer goals into actionable success plans with measurable outcomes. Customer Success, Consulting, or Advisory roles with enterprise SaaS preferred (.

Senior Manager, Account Success, Commercial. Lead, coach, and inspire a team of Account Success Managers (ASMs) across multiple motions - ensuring consistent customer engagement, adoption, and value realization. We're looking for an SMB Account Success Leader to lead the charge in driving retention,

About the Role: The Customer Success team is a dynamic global organization where the work evolves daily. Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction. Our team of experts del

Deliver an outstanding customer experience through proactive communication, orchestrating the right internal resources, and effectively using the customer engagement model to meet customer business goals. Partner with Customer Success & Strategy Specialists to develop targeted adoption strategies an

Principal Customer Success Manager, Nordics. In your role as Principal Customer Success Manager, you will be the ultimate Trusted Advisor and the most senior post-sale relationship owner for a select group of Cloudflare's most critical clients, typically large multinational enterprises. Minimum 4 ye

You have a proven track record of success in customer success or account management and are ready to take your career to the next level. This role offers the opportunity to work with high-growth accounts, drive revenue expansion, and shape the future of customer success at Vivian Health. Identify ne

Senior Customer Success Account Manager (CSAM). We are looking for a highly motivated and passionate Senior Customer Success Account Manager (CSAM) to drive program management for strategic customers that have a global, complex, cross-cloud digital footprint. The Senior Customer Success Account Mana

As a Customer Success Associate, you will be reporting to the Senior Customer Success Manager. Virtruvian qualities that will set you up for success:. Onboard new customers using playbooks: run kickoffs, confirm goals and success criteria, coordinate admin setup with customers and if necessary with

As Summer continues to grow quickly, this presents an opportunity for the Senior Customer Success Manager to own the Government and Public sector vertical. As Senior Client Success Manager, you will own day-to-day management of our largest government client, manage other government clients, while pr

Develop a deep understanding of the customer's business, hiring plans, and the outcomes that will define the success of the partnership. Then put a success plan in place to maximize the customers' experience. Relationship builder who remains calm and collected when facing a crisis or criticism and c

As a Senior Customer Success Manager, you will manage a larger and more complex book of business, leading high-impact customer engagements, expansions, and rollouts. We're looking for a talented and team-driven Senior Customer Success Manager to join us on our journey. Advocate for customer needs wh

Senior Enterprise Customer Success Manager. An awesome opportunity has arisen for a Senior Customer Success Manager to join our team! This is a full time role that will be remote. Understand customers business objectives, challenges, and industry-specific needs to drive success.

We are seeking a highly-skilled and commercially-driven Customer Success Account Executive at the senior-manager or director level. Develop and execute account plans for a portfolio of channel partners and key strategic accounts, with an eye to expansion, renewals, and cross-sell opportunities. Cust

Job Description Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Senior Social Media Manager Location: New York, NY About the role: OLIVER is seeking a qualified Senior Social Media Manager to join our dynamic ice cream team, with in-person participation required. We are looking for a tech-savvy professional who can provide strategic thought leadership in social and brand management, with a strong emphasis on community engagement and content creation management. People management skills are also essential for success in this role. The ideal candidate will have experience in social media, video, imagery, strategy, data analytics, and marketing campaigns. Exceptional oral and written communication skills are a must, along with the ability to develop engaging content. You should be a natural communicator with excellent customer service capabilities and the ability to moderate both online and offline interactions with our community. This position will be based in the NY/NJ area as in-person participation is required. What you will be doing: • Develop social media content calendars and campaigns for well-known brands in the ice cream space, • Work with our in-house creative teams to create engaging video, copy and photography assets for social media channels, • Design social assets using Canva, CapCut (design work is light), • Compile comprehensive analytical reports with recommendations for owned channels and campaigns, • Coordinate with Marketing, PR and Communications teams to ensure brand consistency, • Liaise with the brand to stay updated on new products and features, • Oversee high profile partnership logistics including strategy and execution., • Increased knowledge on how to navigate controversial topics responsibly. Knowledge of the PR risks and opportunities associated with these types of stances., • The ability to look at every initiative through a SWOT analysis., • Interpret partnership briefs and legal documents as it relates to channel assets and usage., • Counsel brand team on the best way to utilize partners across social and how to measure success., • Work quickly and effectively to keep pace with overseeing a macro community in the millions., • Serve as a liaison between brand team and key stakeholders and can discern what information needs to be shared with the wider group., • Provide counsel to brand team on social media channels – including best practices, new channels for consideration., • Track record of increasing brand affinity through social led opportunities and trends, • Experience working with high profile legacy brands with a focus on engagement more than awareness., • Ability to work with the larger IAT to effectively represent social and how it ladders up to the larger brand strategies., • Spearhead social planning for the following year, as well as the ability to be nimble as brand priorities change and shift., • Basic creative background and knowledge that allows for successful planning and ideation of content and big ideas. Lead the creative team to deliver work that aligns with the client goals and expectations., • Assessing available creative assets and proactively making recommendations of when new creative or assets are needed. What you need to be great in this role:, • 3-4 years of experience in an advertising and/or public relations agency, • Have background working with high profile brands that can be applied., • Experience in client relations and the ability to adapt to different personalities and work styles., • Proven work experience growing and managing a social community, • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter), • Experience creating and managing social content calendars, • Ability to perform light design work, • Ability to identify and track relevant qualitative metrics, • Excellent verbal communication and written skills, • Hands on experience with social media management for brands, • Knowledge of online marketing and marketing channels, • Ability to write social captions across all current social media platforms, • Multi-cultural creative marketing experience preferred, • Experience with ice cream brands preferred Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Job Description The Henry Kaufmann Campgrounds (HKC) is looking for an experienced maintenance and repair professional with strong, collaborative leadership capabilities to join our team as the Property Manager at HKC Rockland County. If you are looking for a fulfilling position where you get to spend your days outdoors, be a mentor and a strategic planner while getting to be hands-on in property, pool and vehicle maintenance, then keep reading. As Property Manager you will earn a competitive salary of $75,000 - $85,000 a year, plus bonus. The position also comes with a comprehensive benefits package that includes generous paid time off (vacation, paid holidays, sick leave), health, vision and dental insurance, life insurance and a matching retirement savings plan as part of our people-oriented culture. Other benefits include being part of a dedicated year-round staff who are invested in the success of our customer base, having an organization invest in your growth, and getting to see first-hand how the campers benefit from the fruits of your labor. If this sounds appealing to you, then apply today to join our team! ABOUT THE HENRY KAUFMANN CAMPGROUNDS The Henry Kaufmann Campgrounds is a small non-profit working in the day camp sphere with three locations. HKC Rockland County consists of a 105-acre property, which serves as home to four separate children's day camps. As a seasonal organization, HKC hires workers to provide maintenance and janitorial services, aquatics supervision and security to ensure we can carry out our mission to provide a safe environment and meet the needs of the camps who call HKC home. Our philosophy for success is to focus on the employee experience and ensure our staff have the training, tools and support they need to achieve excellence. A DAY IN THE LIFE OF THE PROPERTY MANAGER The Property Manager supervises a year-round staff of 3 and seasonal staff of 15. You'll be responsible for teaching, mentoring and inspiring your team to excel in everything asked of them. This person is involved in the long-term planning of HKC, and is tasked with developing and implementing preventative plans for property and vehicle maintenance. On a weekly and daily basis, the Property Manager will be assigning tasks and managing the Work Orders. This is a hands on role so on any given day the Property Manager might be mowing, painting, repairing a vehicle, handling a water or sewage issue, removing trash or blowing leaves and using such equipment as backhoe, tractor, skid steer, ride-on deck mower or 3-wheel groomer. There is a cycle to the work based upon the season (winterizing in the fall, planning and deep cleaning or repair in the winter, preparing for camp in the spring, and maintaining in the summer) but there are always regular tasks to be done regardless of the season. Each week brings its own challenges, with the Property Manager having to adjust plans based upon the weather. MANAGEMENT This position reports directly to the COO/CFO (who also has years of experience in facility maintenance) and who is wholly invested in your success and the success of the team. You'll also have the full support of the rest of senior management team. WORK SCHEDULE This job requires the team to work in-person. For most of the year, it's mainly a Monday - Friday job, with hourly workers clocking in 7:00AM - 3:30PM. During the off-season (September - April) there may be the occasional weekend events. The gear up to the start of camp (May - June) is the busiest time, where extended days and weekend work should be expected as we make sure the grounds are ready to welcome the campers on the first day of camp. During the 7-8 weeks of camp, expect long days and some weekend work. MINIMUM REQUIREMENTS The ideal candidate has to have at least 5-years' experience successfully managing a team, be it as a foreman, a project manager or in some other simlar capacity. This experience must include training and evaluating staff and working hands on side-by-side with the team and should have a demonstrable excellent safety record. Also required is a valid driver's license and experience using technology as a management tool. Our new Property Manager should have working knowledge of general maintenance, landscaping and janitorial services as well as painting, carpentry, electrical wiring and controls, plumbing, vehicle and machinery operation and water and sewage treatment but also specialize in at least one of these areas. Within 6-months of hiring, the Property Manager will be expected to obtain OSHA30 Certification and become a CPO (certified pool operator) and be first-aid certified; all at no cost to them. A degree or certificate in property management, agronomy, landscape management or a related field is preferred. Computer proficiency is required. APPLY/SCREENING PROCESS It's quick and easy to apply. If this sounds like the job for you, please fill out our initial mobile-friendly application. If you meet our basic requirements, we'll be in touch within a day or two via email or text to schedule a phone screening. We look forward to meeting you! Location: 10962

Job DescriptionDescription: Summary/Objective A Head Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store. The Head Barista is a positive influence over other baristas and strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Head Barista acts as a role model in their own drink quality, local interaction and food preparations while also taking significant responsibility for on the job training and education of their teammates in store. The Head Barista is responsible for all aspects of the coffee menu in full in their assigned store as well as strong support for their relevant manager. This role follows the Steps of Service to maximize sales while providing a high level of customer service. The Head Barista serves our locals and runs drinks to tables Monday through Friday. The Head Barista is a cross-functional role and rotates off the machine with responsibility for POS and take-away orders working alongside their Server Teammates. Positioning: The Head Barista is cross-functional and positioned either behind the machine when assigned, at the POS, or on the on the café floor so that they are accessible and within eyes reach of our local Essential Functions/Responsibilities: Ownership: ? Store level extension of Education team; coffee/beverage quality and processes gatekeeper for café ? Teamwide holistic education and training of coffee product & coffee/beverage program ? Face of Bluestone Lane coffee to locals & teammates ? Manages coffee related equipment and tool cleaning and maintenance (daily cleaning and periodic maintenance) ? Inventory management of coffee and coffee-related product Spend through Service: ? Deep understanding of the menu in order to educate and excite local ? Services tables with focus on upselling food & beverage. Keen eye to refill beverage at right time ? Comes around the machine to personally deliver drinks to locals ? Engages and attend Monthly Head Barista meetings ? Upskills teams and initiates training and accreditation requests for teammates when needed Head Barista – Cafes 07.2019 Page 1 of 3 happiness ambassador – fair go – ride the wave - mateship ? Out of LA and NY – One senior HB to facilitate accreditations upholding BL coffee quality and hospitality philosophies. ? With Manager, responsible for upskilling team and initiating training and accreditation requests when needed ? Train, educate and acclimate new baristas into store and BL system Human Connection: ? Serves as Teammate rotating off machine to run POS, serve locals, clear tables & process takeaway ? Locals focused, interacting and servicing locals with beverage needs ? Sets tone in store with recognition and connection with locals – name, face & order every time ? Builds relationships and human connection through personalization and conversation ? Provides input to GM/Ops in selection and hiring of new baristas ? Attends regular calibration sessions with Education team (1 every 6-8 weeks, ability to travel may be needed) Premium Broad Product: ? Contributes to and builds upon innovations which assist workflow and operations in store and speed of service ? Zenput inputs such as monthly staffing reports to Education team, monthly coffee and process audits & ownership of store achieving correct extraction via daily dial in ? Focus on coffee, beverage product and workflow systems of each barista within the team while providing a positive influence in upholding BL standard of hospitality. ? Coffee product rotation, ordering and quantity management following standard operating procedures (i.e. coffee used within 3 weeks of roast for beverage preparation, Retail coffee no older than 7 days on shelves) ? Minimizes waste – ensure proper ordering Beautiful Spaces: ? Ensures bar and workspace are always clean and fully functioning ? Speed of service – provide quality product with speed and accuracy ? Maintains grooming guidelines as all times ? Shift leader who assists General Manager to direct and manage live labor; ensures operational excellence in absence of GM Measures of Success: ? Cross-functional operations -flexible and agile moving from machine to serving local – service focused and quality driven ? Baristas in training are ready for test within 30 days of employment ? Pipeline of Baristas ready for accreditation ? Knows locals’ name & order – provides genuine escape by delivering great service ? Good communication & working environment with Servers – working together to service local efficiently and effectively ? Consistent coffee quality from all baristas in the café ? Reduces coffee waste Requirements:

Job Description Team Overview: Professional Services The Professional Services team, also known as the Implementation team, is an integral part of our business, responsible for deploying our solutions across a diverse portfolio of clients. This team oversees the entire delivery process, guaranteeing that Leena AI’s products are seamlessly integrated and operationalized to meet client specifications. The team collaborates closely with our Engineering and Product teams to ensure successful project outcomes and is composed of Solution Consultants, Customer Success, Customer Support, Product Growth, and Product Support. Role overview: Project Manager As a Project Manager, you will be entrusted with leading the end-to-end client engagement, from the initial planning stages to the successful completion of a project. This pivotal role demands exceptional leadership and communication skills to facilitate collaboration among all members of the Implementation team. You will be accountable for the timely delivery of all contracted scope and will be expected to consistently exceed client expectations to ensure complete satisfaction and success. We are seeking a proactive, results-driven professional to orchestrate complex AI and digital transformation initiatives for our enterprise clients. This is an exciting opportunity to drive strategic outcomes at the intersection of B2B SaaS, AI, and enterprise-level client success. Key Responsibilities: * Strategic Project Leadership Execution:& Lead and manage the comprehensive client engagement lifecycle, from initial planning and project kick-off to full execution and successful go-live. This includes developing robust, strategic project plans and proactively allocating resources to ensure efficient delivery and adherence to scope, schedule, and budget * High-Stakes Client Stakeholder Management:& Serve as the primary point of contact for client teams, managing expectations and cultivating strong, lasting relationships with both enterprise and mid-level clients. Ensure clear and consistent communication with all internal and external stakeholders, presenting project updates and key metrics to senior leadership on both the client and Leena AI teams * Technical Implementation Oversight:& Oversee the execution of complex AI and digital projects, including critical system integrations. Work closely with our Product and Technical teams to drive project engagements forward and swiftly resolve any technical challenges * Risk Mitigation Delivery Governance:& Proactively manage and ensure the timely delivery of all contracted scope. Identify, assess, and mitigate project risks to maintain project timelines and objectives, ensuring project integrity and successful outcomes * Process Improvement:& Champion best practices in project management and implementation methodologies to optimize delivery efficiency and client experience Qualifications * Education: A degree in Engineering and/or MBA& Professional Experience: * 4+ years of Project Management experience * At least& 2 years of prior experience in a client-facing capacity * Proven track record in leading client engagements as a lead, managing enterprise and mid-level clients, and leading AI or digital projects with a strong focus on system integrations * Demonstrated experience in presenting to and communicating effectively with senior internal and client stakeholders (C-suite, VPs, Directors) * Communication Leadership:& Exceptional verbal and written communication skills are essential for this role, with a proven ability to lead and motivate cross-functional teams Preferred Qualifications * Prior experience with AI/ML products or technologies is a significant advantage * Experience in the B2B SaaS domain is a plus * A demonstrated ability to solve complex client problems, supported by concrete examples from previous roles * Familiarity with modern project management tools (e.g., Jira, Rocketlane) &

Job Description Take the next step in your career with Morrison Living as a System Resident/Patient Experience Manager (Registered Dietitian)! Location: ArchCare at Mary Manning Walsh Nursing Home & Rehab Center - New York, NY Schedule: Full time Requirement: Must be registered by the Commission on Dietetic Registration. Salary: $75k - $80k We go the extra mile for our Dietitians with benefits designed to support education, career growth, and professional success! Special perks include: • Education Reimbursement – Financial support for advanced learning, • Career Advancement – Growth programs tailored to RDNs, • Board Certifications – Financial rewards for obtaining specialty certifications, • Relocation Assistance – Support when moving 50+ miles (based on location), • Professional Membership Dues, CDR, & Licensure Coverage – We cover your professional fees, • Free CEUs – Through our nutrition education webinar series Why Choose a Career as a Compass Group Dietitian? Compass Group employs over 3,000 RDNs across the United States, making us one of the nation’s largest employers of Dietitians in a variety of settings: • Hospitals and healthcare systems, • Senior living communities, • Schools and universities, • Corporate wellness programs, • Food service operations We offer unmatched opportunities for professional growth: • Specialization, • Leadership development, • Cross-functional career paths The company has earned significant recognition, including being named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for five consecutive years, and appearing on Training Magazine’s Top 125 Organizations list for six straight years. At Compass Group, we prioritize your well-being, work-life balance, and career growth with a comprehensive benefits package: • Health & Wellness – Medical, dental, and vision plans for you and your family, • Financial Security – Life insurance, AD&D, and disability coverage, • Retirement Ready – 401(k) and retirement plans to invest in your future, • Time Off – Flexible/Paid Time Off and holiday pay (varies by site/state), Paid Parental Leave, Personal Leave, • Exclusive Perks – Shopping discounts, commuter benefits, and more, • Wellness & Support – Employee Assistance Program, FSAs, and health programs, • Protection Plans – Identity Theft Protection and pet insurance Job Summary The System Resident/Patient Experience Manager - Registered Dietitian serves as the primary Morrison Living/CCL representative for an assigned healthcare system. This leader oversees all resident/patient experience initiatives, ensuring exceptional satisfaction, employee engagement, financial performance, and compliance with corporate, client, and regulatory standards. The role may manage multiple accounts or supervise Resident/Patient Experience Managers across a region. Essential Duties & Responsibilities Financial Performance (5%) • Tracks financial incentives and penalties linked to satisfaction scores., • Operates within budget and meets/exceeds established performance benchmarks. Customer Relations (15%) • Maintains high client satisfaction and account retention., • Administers and responds to satisfaction surveys; follows up on concerns promptly., • Promotes hospitality and service excellence across all teams., • Customizes satisfaction programs to meet each account’s needs., • Participates in facility committees (e.g., QAPI, Nursing, Food & Nutrition). Operational Excellence (60%) • Implements and monitors resident/patient experience programs for compliance and effectiveness., • Ensures adherence to all regulatory requirements (DOH, CMS, JCAHO)., • Drives continuous improvement in satisfaction scores through collaboration and data-driven actions., • Promotes Morrison Living/CCL culture, standards, and best practices., • Regularly visits accounts to share insights, support teamwork, and identify improvement opportunities., • Leads conference calls and updates with clinical and management teams on trends, goals, and recognition initiatives. People Management (10%) • Mentors and supports on-site management and clinical teams., • Assists with hiring, training, and development of Resident/Patient Experience staff., • Ensures HR policy compliance and fosters positive employee relations., • Recognizes and rewards successful initiatives and employee achievements., • Develops training and coaching plans to strengthen leadership and satisfaction outcomes. Administration (10%) • Oversees reporting, data tracking, and communication with regional and on-site leaders., • Prepares monthly performance updates, client reports, and newsletters., • Evaluates program outcomes and alignment with system and corporate goals. Education & Experience • Bachelor’s degree or equivalent experience, • Must be registered by the Commission on Dietetic Registration, • 3–4 years of hospitality experience (acute or long-term care), • 2–3 years in customer service or experience training, • Prior experience in patient/resident satisfaction initiatives preferred, • Master’s degree or equivalent combination of education and experience, • Healthcare leadership experience Apply to Compass Group today! Click here to Learn More about the Compass Story Associates may be eligible for additional paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Compass Group maintains a drug-free workplace.

They oversee the lifecycle of customers from onboarding to renewal, act as a trusted partner to our customers, transforming their use of MarqVision into tangible business value. Serve as the trusted point of contact for MarqVision customers throughout the lifecycle, beginning from the point of sale

We're looking for a strategic and relationship-driven Senior Account Manager to join our growing Customer Success team. This is not your typical post-sales roleour Senior Account Managers are strategic thinkers, revenue drivers, and relationship builders. Navigate internal teams to deliver client ou

Understand the return on investment (ROI) your accounts expect to receive from their RelativityOne subscription and, in collaboration with the assigned Account Executive and Technical Account Manager, build Success Plans to ensure this ROI is achieved. Plan and deliver Executive Business Reviews to