Service desk jobs in Phoenix, Arizona - Page 5Create job alerts

Home2 / Tru Scottsdale Salt River in Scottsdale, AZ is hiring a full-time Front Desk Agent to serve our hotel guests and provide them with an exceptional stay.Do you have a friendly disposition along with outstanding customer service skills? Does starting a career in the hospitality industry excite

Schulte Hospitality Group is seeking a dynamic, service-oriented Full Time Front Desk Agent to join our team at AC Hotel Phoenix Biltmore! We are located at 2811 E Camelback Rd, Phoenix, AZ, 85016. Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations.

The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Maintain complete knowledge of, or where to access to following information: a) all hotel features/services, hours of operation. On

Relief Veterinary Receptionist Overnight - Glendale, AZ.We are seeking an experienced Client Service Coordinator (CSC) to join our team in a relief capacity.Provide high-level reception support in a busy emergency and specialty hospital.Greet clients, check in patients, and manage front desk flow d

Surgery Center of Scottsdale is hiring a full time Front Desk Receptionist.At The Surgery Center of Scottsdale, we believe health and care are inseparable.We focus on offering a high quality, service oriented environment for your surgical procedure.With 5 ORs, Our technology allows surgeons to perfo

The Role As the Assistant Front Office Manager, you support the Front Office Manager by overseeing daily front desk operations, managing staff, and ensuring excellent guest service. Assistant Front Office Manager. Why You Will Love It Here Leadership opportunity with daily guest interaction Supporti

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property insurance. Support borrowers and Carrier/Agents by providing detailed information on how to obtain their property insurance, de-escalate calls and process complaints and handle disbursement of premiums. Key Responsibilities • Cross trains to assist with borrower follow ups, • Assists answering questions in the help desk, • Meets and maintains availability standards, schedule adherence and attendance guidelines, • Updates records and note system as required, • Disbursements of Property Insurance Premiums, • Handles inbound telephone calls from borrowers, Insurance Agents/Carriers regarding premium disbursements and property insurance in order to resolve customer inquiries, • Delivers timely, accurate customer service ensuring the highest level of satisfaction Education • High School Diploma or GED (Preferred) Experience • 0-2 years experience (Preferred) Supervisory Responsibilities • This job does not have supervisory duties. Education & Experience (in lieu) • In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Skills Business Support, Client Facing, Consumer Protection, Quality Control (QC), Service Delivery Compensation Compensation for this role is $19/hr. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "___" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "___" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO Know Your Rights" poster click "___". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click "___". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. Benefits National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Ashley Furniture - - Responsibilities: Front Desk & Customer Service: Greet all customers in a warm, professional manner representing Ashley's brand image.

Job Description Exceptional Experiences© | The greatest asset of our organization is our people - an impassioned noble force who inspire team members, empower organizations of all sizes and change the world. INFINITI HR is in the INC. 5000 Hall of Fame, ranked “Best PEO of 2022” and one of “America’s Fastest-Growing & Most Inspiring Companies,” providing HR solutions to a diverse cohort of businesses throughout all 50 states. This Professional Employer Organization specializes in Payroll, Human Resources, Recruitment, Workers' Compensation Insurance & True-Group Benefits designed for national franchises, hotels, and small & mid-size businesses. INFINITI HR plays a direct role in the attraction and retention of top talent for many of the most iconic brands throughout the world. Click here for a brief video on INFINITI HR CULTURE Click here for a brief video on INFINITI HR National Alliance Sales Apply to join INFINITI HR! INFINITI HR is an employer of choice throughout the country, providing exceptional compensation, superior benefits, and exciting opportunities for advancement in a growing company. Inquire about the INFINITI HR Flex Schedule Program, providing autonomy for team members to work remotely and accommodate their preferences to foster innovation and creativity. In addition to a generous hourly rate of pay, INFINITI HR provides team members the opportunity to earn monthly bonuses, incentive pay, company-paid travel, and a chance to be invited to its annual Award Vacation, President’s Club. INFINITI HR Team Members that exceed expectations are provided a company-paid Award Vacation every year to an international destination as a member of the President’s Club. Click here for a brief video of The 2020 INFINITI HR President's Club INFINITI HR is currently hiring for the following position: SALES ASSISTANT Job Purpose: Build & foster relationships, and grow our national client base! Support our National Alliance and Division Sales Office based in Scottsdale, AZ. Gain comprehensive professional experience in a variety of competencies including marketing, sales, project management, communication, event planning, public speaking, public policy, and Human Resources. Contribute to strategic training programs and corporate-sponsored events. *Please note, Sales Assistants must be willing and able to travel to represent the firm at corporate events, including national conventions, conferences, tradeshows, etc. Job Duties List of Equipment the person should be familiar with or will have to utilize while performing job tasks: 1. Telephones & Smartphones, 2. Computers & Peripherals, 3. WiFi / IT, 4. Fax / Scanners / Cloud Portals, 5. Microsoft Office Applications at entry level Objective: Sales Assistants are responsible for supporting the day-to-day administrative functions of the National Alliance and Division Sales Office based in Scottsdale, AZ. Sales Assistants must support an innovative, dynamic, and impassioned sales & marketing infrastructure. * Please note, Sales Assistants must be willing and able to travel to represent the firm at corporate events, including national conventions, conferences, tradeshows, seminars, etc. Summary of Qualifications: • Relationship Builder: Great interpersonal skills., • Enthusiastic, organized, efficient, passionate, and humble., • Well-groomed professional appearance., • An individual that values a meritocracy, productivity-based culture., • An individual that thrives in a non-micro managed environment. Self-starter preferred., • An independent thinker that values autonomy, and creativity, and prefers to travel on occasion to company-sponsored events. Key Duties & Responsibilities: Marketing Administration Assist Team Members with a variety of evolving marketing campaigns, projects, national partnerships, and company-sponsored events including conventions, conferences, tradeshows, etc. Operations Assist Team Members with various operational & sales projects. Assist INFINITI HR representatives at tradeshows, conferences, corporate events, etc. Office equipment maintenance and troubleshooting. General Administration Assist Team Members with various administrative projects. Demonstrate good two-way communication skills with other team members. Develop positive rapport with all team members, treating all with dignity and respect. Keep the office and desk area organized. Maintain client files. Additional General Administrative Duties • Answer Phones, • Respond to Manager’s requests with urgency and enthusiasm., • Assist with any shipping and receiving needs, etc. Skills / Requirements: Skills: Strong communication and organizational skills. Display maturity, competitiveness, and autonomy with outstanding work ethic and proper business etiquette. Education: INFINITI HR is proud to hire students pursuing Bachelor's Degrees. Recent graduates with Degrees in Communication, Marketing, and Business are a plus but not required. Experience: Energetic, Inspiring & Motivated Self-Starter with superior work ethic required. Strong communication skills are required. Entry-level proficiency in Microsoft applications & social media applications is required. Entry-level proficiency in supporting a strategic service excellence plan to continually exceed the assigned quota required. Ability to assist management and team with a variety of sales projects required. Experience as a brand ambassador, presenter, or public speaker is a plus but not required. *Please note: High volume of applicants. It is recommended for candidates to include a LinkedIn URL. Company DescriptionAt Infiniti HR, the foundation of our business is customer service. We measure success by the clients’ level of satisfaction. We provide services with a relentless pursuit of providing superior quality customer service and a commitment to exceeding our clients’ expectations. This impact on a company’s profitability has led to our prestigious standing as one of the top PEOs in the nation. As a premier human resources solutions provider, Infiniti HR can also be the best place to advance and shape your career.At Infiniti HR, the foundation of our business is customer service. We measure success by the clients’ level of satisfaction. We provide services with a relentless pursuit of providing superior quality customer service and a commitment to exceeding our clients’ expectations. This impact on a company’s profitability has led to our prestigious standing as one of the top PEOs in the nation. As a premier human resources solutions provider, Infiniti HR can also be the best place to advance and shape your career.

Job Description Previous Servers Wanted – Patient Care Employment Type: Full-Time Compensation: $23–$30/hr + quarterly performance based bonuses. Start your healthcare career with purpose at Serenity Mental Health Centers. Serenity is hiring individuals with high customer service experience to support patients across multiple touchpoints within our clinics. This role is ideal for individuals with strong customer service or hospitality experience who want to transition into healthcare and make a meaningful impact. No prior medical experience is required — we provide hands-on training and ongoing support. About the Role You’ll play a key role in creating a welcoming, organized, and supportive experience for patients. You may rotate through different clinic functions as you build skills and explore long-term career paths in patient care or leadership. How You’ll Support Patients Depending on clinic needs and training progression, responsibilities may include: What You’ll Gain This role is designed as a foundation for long-term growth in healthcare, offering: • Full, paid training with no medical background required, • Experience in a professional clinical environment, • Skills to grow into advanced patient care or leadership roles, • A supportive, team-based workplace focused on development Who Thrives in This Role You may be a great fit if you: • Have experience in customer service, retail, hospitality, or other people-focused roles, • Enjoy helping others and creating positive experiences, • Are dependable, organized, and eager to learn, • Want to build a career path within the healthcare industry Why You’ll Love Working at Serenity • Fulfillment: Help people truly take back their lives through compassionate care, • Career Growth: We promote from within as we continue expanding nationwide, • Supportive Culture: You’ll be valued for who you are and how you show up for patients Our Benefits Include • 90% employer-paid medical, dental, and vision insurance, • 10 PTO days (15 after one year) + 10 paid holidays, • 401(k) retirement plan, • Rapid internal promotion opportunities Build Your Future With Serenity At Serenity Mental Health Centers, we invest in people who care about people. If you’re ready to turn your customer service experience into a meaningful healthcare career, we’d love to meet you. Apply today and begin your journey in patient care. Serenity Healthcare is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly.

Job DescriptionDescription: Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience. At Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment. JOB SUMMARY This position contributes to Sanctuary’s success by providing superior guest service that will exceed guest and employees’ expectations during their experience ordering In-Room Dining service. In this position it will be highly important to both efficiently and accurately take orders. A focus on living the Sanctuary Commitments and our Promise of Care Enough to do it well is critical to the success of this position as a Sanctuary community member. JOB FUNCTIONS Note: the following duties and responsibilities are not all-inclusive • Take all guest Room Service orders, hand-write /record order with specifications listed, repeat order back to guest. Ring the order into the computer immediately after finishing the conservation with the guest., • Communicate with Private Bar attendant throughout the day with any rooms that have checked out., • Monitor HOTSOS, Traces in Opera, and Guest Arrivals., • Place the handwritten order, the check, and the pick-up card in the check presenter for the server., • If timing allows assist in preparing the order and anything that will increase the efficiency of the expedition of the server’s deliveries of the orders, amenities, and any other needs for the In Room Dining Team., • Follow the order procedures for all amenities, coordinate all deliveries, and ensure tracking slips are filled out for any amenity over $50., • Communicate any discrepancies to supervisor who will follow up with the department/person., • Coordinate orders and communicate well with servers to ensure timely service., • Staple the order forms to the computer slips and drop them at the end of the shift according to accounting procedures., • If a guest calls down to have a tray picked up, quote the guest time for pick-up accurately within a 10 min window +/- 5 minutes of quoted pick up time., • Side work is done according to posted assignments; assist servers with side work during down time., • Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management., • Desk is to be organized, neat and clean at all times. Keep computer and phones clean., • Ensure there is enough paper/office supplies at all times., • Ensure professional environment. Noise level should be kept to a minimum. Follow proper telephone etiquette and departmental policies and procedures., • Whenever a break is needed, ensure that another trained staff member is answering phone calls., • If a guest calls for information or services other than In Room Dining (bathrobe, shaving cream, etc.) quickly and politely assists guest by calling the appropriate department. A guest should only need to call one number for any request. Follow up with guest to ensure satisfaction., • If a guest calls to order amenities, cakes or flowers, fill out the appropriate form and follow appropriate procedures by informing all departments involved. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. • Ability to maintain a pleasant disposition and function efficiently in high stress/pressure work environment. Solid interpersonal skills and positive attitude is a must., • Computer skills and typing abilities a must., • Ability to listen effectively, to speak and write English clearly., • Professional, flexible and positive attitude., • Good telephone voice and excellent/professional communication skills required., • Must be detailed oriented., • Ability to sit and/or stand continuously to perform essential job functions., • Requires extending arms, bending and stooping to reach materials. Education • High School Diploma or G.E.D. Equivalent, • Current Food Handler’s Card., • Previous food and beverage experience required., • Experience with hospitality and customer service required.

Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. Six months Front Desk experience. Maintain a clean and organized front desk area.

Supervise and support front desk staff to deliver exceptional guest service and maintain operational efficiency. Train new front desk employees and provide ongoing coaching to improve team performance. Prepare and maintain reports related to front desk activities and guest feedback.

The Westin Tempe is looking for a part-time front desk agent to join our amazing front office team!. Front desk agent takes part in servicing our guests around our beautiful hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. A front de

Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes. Six months cashier experience to work at Customer Service Desk.

Part-Time Front Desk & Sales Rockstar. Career Launchpad Learn sales, customer service, and marketing skills you can take anywhere. Growth Opportunities From sales associate to leadershipor even owning your own BODY20 studio someday.

Grads Photography is dedicated to delivering exceptional professional service to our valued guests promptly. As a member of our team, you will warmly welcome and assist guests, coordinate front-desk activities, and guide guests through their appointments. The key responsibilities of this role includ

Job Description How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Scottsdale, AZ barbershop. YOUR BENEFITS • Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more, • Ongoing opportunity for growth, • Health benefits for full-time employees, including medical, dental, and vision, • Fun and relaxed environment where you can truly be yourself WHAT WE'RE LOOKING FOR Can you meet these qualifications? • 2+ years of customer service experience in the retail, hospitality, or beauty industries, • Experience working in a fast-paced environment, • Fantastic collaboration skills with an ability to communicate over the phone and in person, • Commitment to helping others and working with a team, • Organizational skills, attention to detail, and time management abilities, • Ability to maintain confidentiality We are available when our clients want us to be. Weekends and evening availability are of high value to us. Is becoming a Front Desk Host right for you? This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment! APPLY TO BE OUR FRONT DESK HOST! Join the crew at Floyd's 99 Barbershop in Scottsdale! Right in the heart of the action near Kierland Commons and the Arizona Boardwalk, our shop is surrounded by great food, shopping, and entertainment. This is the perfect spot to show off your skills, connect with customers, and grow your craft. At Floyd's, we offer a laid-back, supportive vibe where you can truly shine. With great pay, awesome tips, and solid benefits, plus a team that feels like family, you'll love coming to work every day. If you're all about helping people look and feel their best in a fun, high-energy atmosphere, we want you on our team. At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form! Job Posted by ApplicantPro

PURPOSE AND SCOPE: Functions as the hemodialysis team leader in the provision of chronic hemodialysis care and treatment. Provides day to day direction and supervision to assigned direct patient care staff. Communicates with the physician and other members of the healthcare team to interpret, adjust, and complete patient care plans. Provides safe, effective delivery of patient care in compliance with standards outlined in the facility procedure manual, as well as regulations set forth by the company, state, and federal agencies. Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Provide day to day guidance, support and direction to direct patient care staff, providing informal feedback on an ongoing basis and formal feedback input for the annual performance evaluation. Participate in the department staffing and the appropriate hiring, firing and disciplinary actions. Recommend disciplinary action to Clinical Manager and initiate as appropriate. * Ensure compliance with all company and facility approved procedures and policies as well as regulations set forth by state and federal agencies in clinics with more than 100 patients. * Approve or disapprove time or personnel schedule changes in the absence on the Clinical Manager ensuring compliance with applicable regulations, policies and procedures for documenting time of work hours for staff members on assigned shift. * Participate in patient care plan meetings. * Maintain knowledge in the current practices related to the principles and techniques of dialysis by participating in all scheduled in-services. * Train and orient staff as necessary. * Routinely observe and guide direct patient care staff for appropriate technique and adherence to facility policies and procedures. * Promote and assist with compliance to OSHA programs in order to maintain a safe and clean working environment. * Maintain overall shift operation in a safe, efficient, and effective matter. * With Clinical Manager conduct staff meetings at least monthly or as needed to keep patient care staff informed of changes in patient care needs or operations to improve delivery of care. * Meet routinely with the Clinical Manager to discuss personnel and patient care status, issues, and information. * Supervise all documentation of patient information. * Coordinate Charge Nurse duties with Staff RNs acting in the relief charge capacity. Patient Care: * Assess daily patient care needs and develop and distribute patient care assignments appropriately. * Assume primary responsibility in an emergency situation. * Assess patient needs, respond to dialysis treatments, and communicate concerns to rounding physician. Implement changes in patient care/treatment as directed. * Monitor and supervise all patient care activity during dialysis and assist as necessary. * Collaborate with direct patient care team in making decisions to benefit patient care. * Continuously monitor patient's condition with regards to problems and potential complications associated with dialysis. * Administer medications to patients per physician's orders. * Act as the subject matter expert and as a resource for staff members. * Supervise and participate in completion of short- and long-term care plans. * Admit new patients according to facility procedure. * Ensure educational needs of patients are met and educate the patient and family about End Stage Renal Disease, dialysis therapy, diet and medication. * Supervise the safe and effective use of all equipment involved in direct patient care. * Operate all dialysis related and emergency equipment safely and efficiently when needed. * Perform required testing and verification and initial the checklist for start-up and shut-down procedures as outlined in the Technical Services Manual. * Complete Nurse's Technical Training Program/Water Quality Facility Training. * Assist with special projects or other duties as assigned by the Clinical Manager * Assist with the interviewing of potential direct patient care staff as requested. * Promote efficient use of medical supplies. * Attend and participate in monthly Quality Assurance meetings. * Other duties as assigned. * Internal Contacts: Direct Patient Care Staff, Facility support staff, management teams (Clinical Manager, Area Manager, RVP) * External Contacts: Physicians, Back-up Hospitals Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. PHYSICAL DEMANDS AND WORKING CONDITIONS: * The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. * Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. * The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. * The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. SUPERVISION: Graduate of an accredited school of Nursing (R.N.) * Current appropriate state licensure. EXPERIENCE AND REQUIRED SKILLS: * Minimum of 9 months of nursing experience and an additional 3 months of clinical experience in dialysis * RN charge nurses assuming responsibility for nursing and patient servicesin the absence of the Clinical Managermust have one-yearclinical experience and six months dialysis experience. * Supervisory or management experience preferred. * Successfully completea training course in the theory and practice of hemodialysis. * Good communication skills - verbal and written. * Must meet appropriate state requirements (if any). Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans

The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Maintain complete knowledge of, or where to access to following information: a) all hotel features/services, hours of operation. On

My client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies.As a digital transformation partner to more than 700+ clients, client bring

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Job Description Position Purpose: Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Sales associates maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other sales departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Major Tasks, Responsibilities & Key Accountabilities: Provide fast, friendly service • Actively seek out customers on the racetrack and in the aisles, • Offer a friendly greeting. Smile, and make eye contact with customers, • Ask open ended questions about customer's projects in order to determine their needs and level of expertise, • Show enthusiasm with the customer, • When necessary, handle several customers at once, • Thank customers for shopping at The Home Depot, • Follow up with customers via telephone when appropriateIs knowledgeable about products and services offered by The Home Depot, • Answer questions about merchandise for the customer's level of expertise, • Escort customers to appropriate merchandise, no matter what department, • Describe features and benefits of merchandise, • Explain the steps needed to complete projects and the products needed, • Assist customers with special orders and installed sales, • Acquire beginner product knowledge in adjacent departments, • Acquire knowledge about cutting keys, ropes, blinds, carpet, wood, and mixing paint, • Promote services offered at the Special Services Desk, Tool Rental, and Pro Desk, • Has knowledge of other Home Depot companies and how to best recommend themNature and Scope:, • Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface, • The warehouse environment can be dusty and noisy, • Doors are frequently open, causing drafts and interior temperature changes, • Floors around work area may become slippery during wet weather conditions, • May have to handle merchandise and work with tools with sharp edges, • Passing forklifts emit gas fumes, • Tools, supplies and related merchandise may contain hazardous materials Environmental Job Requirements: Environment: Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors Travel: Typically requires overnight travel less than 10% of the time

Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. The Fron

We are hiring a Guest Service Specialist (Front Desk Associate) to provide warm, professional guest experience in a polished, people-first salon environment. Offer beverages, retail product suggestions, and add-on services. Contribute to a well-kept, guest-ready salon as part of a supportive team en

Primarily desk-based with light bench inspections: Review work orders and records, perform visual and dimensional checks on components, verify compliance with regulations and technical data, and issue Return-to-Service approvals. Fully indoor, modern, climate-controlled facility with desk/workspace

Job Description A positive future for every child Southwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child’s development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time. Your skills, experience, and passion are needed at one of the nation’s largest nonprofits dedicated to early childhood development. Join our team and experience a long-term career which brings joy and satisfaction in knowing you make a difference. We offer over 40 programs and services to more than 140,000 children. Why choose us? • Make an impact in a child’s life by promoting child health and development., • 401(k) matching every paycheck, and generous paid time off., • Opportunities for continued professional growth and development. In this role you will: • MyAvatar & Application Support, • Serve as the first point of contact for MyAvatar issues related to documentation workflows, scheduling, reporting, user access, and billing adjacent processes., • Resolve Tier 1 issues independently and perform Tier 2 troubleshooting for workflow, configuration, and recurring system issues., • Escalate defects to Application Analysts or Netsmart with clear documentation and replication steps., • Support telehealth sessions and workflows, including audio/video issues, device and browser compatibility, and real time user assistance., • Software Updates, Testing & Change Support, • Support software updates, patches, and enhancements by coordinating testing efforts and notifying appropriate testers., • Execute assigned testing activities (smoke testing, regression, UAT support) and validate workflows after updates., • Communicate update impacts, known issues, and validation outcomes to stakeholders., • User Support & Knowledge Sharing, • Provide responsive support to providers, managers, and administrative staff., • Develop and maintain job aids, guides, and support documentation., • Deliver informal coaching and contribute to end user training efforts., • System Configuration & Optimization, • Assist with basic system configuration and maintenance (templates, reports, permissions)., • Identify opportunities to improve workflows, usability, and operational efficiency., • Compliance, Security & Reporting, • Follow HIPAA and organizational security policies when handling PHI., • Support access reviews, onboarding/offboarding, and basic audit activities., • Assist with operational reporting and data gathering as needed., • Collaboration & Continuous Improvement, • Work closely with IT, application teams, vendors, and operational partners., • An associate's degree or higher in Information Technology (IT) or a related field., • 2+ years of experience in IT Help Desk, Service Desk, or Application Support., • Experience supporting enterprise applications in a healthcare or clinical environment., • Strong customer service and troubleshooting skills., • Knowledge of Microsoft 365 and Windows endpoints., • Ability to work onsite in Phoenix, AZ., • Possess an insured & reliable vehicle and a valid AZ driver’s license., • Experience with Netsmart MyAvatar or similar EHR preferred., • Telehealth platform support experience preferred., • Familiarity with Entra ID (Azure AD), Intune, or device management preferred., • Healthcare IT or ITIL background preferred., • Valid Arizona Fingerprint Clearance Card - OR - must qualify for a valid Arizona Level One Fingerprint Clearance Card, • DES Criminal Affidavit Required, • AZ DHS Criminal History Affidavit Required Learn more! Our core values embody Southwest Human Development’s commitment to services that uplift the lives of children, families and other care providers, and the communities in which they live. These values are intended to guide the professional development, ethical conduct, and skilled practice of all our staff, whatever their specific role within the agency. All staff are valued as making essential contributions to strengthening the foundation that Arizona’s children need for a great start in life. Learn more about our values and benefits here.

Job Description Summary/Objective This position over sees and administers leave of absence requests from initiation to case closure. This role requires a comprehensive understanding of Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Workers' Compensation (WC), Pregnant Workers Fairness Act (PWFA), and applicable state-protected leave laws. The Leave Specialist ensures compliance with these regulations, facilitates accommodation when necessary, and manages the interaction of different leave types. They will communicate with employees, HR personnel, and clients to ensure seamless leave management while maintaining confidentiality and discretion. Core Job Duties • End-to-End Case Management: Oversee leave cases from request to return-to-work, ensuring integration of FMLA, ADA, WC, PWFA, and state-specific leave laws., • Coordinate the leave process; verify FMLA eligibility, determine leave approval, calculate leave length, coordinate the applicable client leaves including integration with state leave laws, monitor maximum duration of leave allowed under federal/state and/or client-specific policies, and support the return-to-work process., • Practicing discretion in recognizing when a case may require accommodation under ADA or PWFA and facilitate the appropriate steps., • Maintain regular, clear, and timely communication with employees and HR contacts to support leave updates, reminders, and return-to-work coordination., • Use critical thinking skills to draft and send official correspondence to employees and HR, maintain up-to-date documentation in CRM/case management systems like AbsenceSoft and Salesforce, and generate reports as required., • Ensure employee medical documentation and leave-related information are handled confidentially in accordance with legal and company guidelines., • Maintain knowledge of applicable leave laws including FMLA, ADA, and state/local,, • Working knowledge of new client implementation and integration. In performing the above responsibilities, this position will: • Establish and maintain a positive working relationship with co-workers to promote a quality service image, • Build the rapport and maintain positive, professional relationships with clients, acting as their trusted partner in managing employee leave cases., • Evaluate and revise internal processes to reduce costs and increase efficiency/effectiveness, and, • Document and maintain standards, work instructions, procedures and logs. Job Complexity Apply acquired job skills and company policies and procedures to complete assigned tasks. Interaction Works on assignments that are semi‐ routine in nature but recognizes the need for occasional deviation from accepted practice. Supervision Normally follows established procedures on routine work, requires instructions only on new assignments. Work may be spot‐ checked in progress and upon completion. Experience • Associate degree in Information Systems or Human Resources (or similar field). Although no previous HR experience is required, individuals with a bachelor's degree in HR, particularly with HRIS experience, is preferred. Work experience may substitute for advanced education., • 1-3 years of experience in case management of high-volume caseloads is required, along with strong organizational and project management skills to handle and resolve cases effectively. Minimum Qualifications • Proven experience with leave management systems is required, including managing leave requests, tracking employee leave balances, and generating reports. Strong skills in troubleshooting system issues and assisting clients and their employees in resolving technical challenges are also preferred., • Intermediate skills in Microsoft Word is required (as demonstrated by tables, custom headers/footers, section pagination, mail merge, paragraph spacing and complex formatting)., • Prior use of Salesforce or similar CRM is preferred. Additional Preferred Qualifications • Bachelor's degree in HR, particularly with HRIS experience, • Preference will be given to individuals who have mastered any of the following: Power tools, M Code, DAX, or VBA, • Skills in troubleshooting and providing Excel support to others, • Prior use of Salesforce Physical Demands Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds. Travel Required Yes, up to 15% of domestic travel may be required. Work Authorization Employee must be legally authorized to work in the United States. About isolved® isolved is a leading provider of human capital management (HCM) solutions that combines modern technology with expert services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits leaders the tools and insights to streamline operations and deliver employee experiences that matter. isolved People Cloud™ is a connected HCM platform with built-in artificial intelligence (AI) and analytics that brings together HR, payroll, benefits, workforce management and talent management in one experience. Built on a legacy of 40 years in the market, isolved is trusted by more than 200,000 employers and used by 9 million U.S. employees, representing about one in 20 American workers. Visit . #LI-KJ1

Job Description We are searching for an in-house IT Support Technician to work at our corporate office in Tempe. For almost 40 years we have been an industry leader in providing temporary employees for general labor (skilled and unskilled), construction, industrial, warehouse, manufacturing, hospitality, and special events. We are currently looking for an aspiring support technician who is smart, passionate and eager to learn. Under supervision of the VP of IT and the Senior Support Technician, this person will install, maintain, troubleshoot and upgrade computer hardware, software, applications, personal computer networks, peripheral equipment ; troubleshoot and fix problems with the company’s custom applications at corporate, branch and affiliate offices. Candidates must be flexible and excited about working in a fast paced team environment; exhibit communication and organizational skills, and be willing and able to focus on both internal and external customer service to meet business needs. Responsibilities: Installs, configures and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments. Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration. Troubleshoots problems with computer systems, including troubleshooting hardware and software, custom applications, e-mail, network and peripheral equipment problems; makes repairs and corrections where required Acts as a technical resource in assisting users to resolve problems with equipment and applications; staffs a centralized help desk solution. Respond to telephone calls, e-mails and personnel requests for technical support. Cleaning and maintenance of office wide Printers, faxes and Photocopy machines, etc. Able to work effectively in a team environment. Excellent written, verbal communication and interpersonal skills. Participate in the On-Call rotation. THIS IS A FULL-TIME 35-40 HRS/WK POSITION WITH BENEFITS Qualifications: • Previous experience in an IT, Computer Support or other related roll, • Fluent written and spoken English skills., • Strong troubleshooting and critical thinking skills, • Able to work effectively in a team environment.

Job DescriptionYoh has an exciting opportunity for a Manager, Technical Support Operations to join our Financial Services client in Tempe, Arizona. This opportunity is ideal for candidates with leadership experience in technical support or call center environments who thrive in fast-paced, client-focused organizations. See below for abbreviated job responsibilities and requirements. If after reviewing, you are interested in learning more about this, or other leadership opportunities, please apply with your updated resume ASAP. Title: Manager, Technical Support Operations Compensation: $76,000–128,000 annually, depending on experience Type: Direct Hire Industry: Financial Services / Technology Support Location: Tempe, AZ (Hybrid – 3 days onsite weekly) Responsibilities • Lead and support a team of technical service professionals handling inbound advisor and platform support inquiries through phone and email channels., • Oversee daily operations including staffing, workflow management, escalation handling, coaching, and employee development., • Drive team performance through regular feedback, engagement initiatives, and performance evaluations., • Ensure service levels and response metrics are consistently achieved while delivering high-quality client support., • Partner with internal teams to improve processes, enhance system functionality, and support operational initiatives., • Assist with training development and mentor frontline staff on technical platforms and support procedures., • Manage complex support escalations and coordinate resolutions across multiple business units., • Monitor operational risks, ensure adherence to compliance requirements, and support audit readiness activities., • Participate in identifying workflow improvements, efficiency opportunities, and service enhancements., • Support incident management activities, including communication and coordination during system outages or disruptions.Qualifications, • Minimum 3 years of experience managing teams within a technical support, help desk, or call center environment., • Prior leadership experience with demonstrated ability to coach, motivate, and develop employees., • Strong customer service orientation with the ability to manage escalated client situations effectively., • Experience supporting technology platforms, troubleshooting processes, or advisor/client-facing systems., • Excellent verbal and written communication skills with strong organizational abilities., • Proficiency with Microsoft Office and service management/reporting tools., • Ability to multitask and perform effectively in a fast-paced operational setting., • Strong analytical mindset with focus on continuous process improvement and operational efficiency.Preferred Qualifications, • Bachelor’s degree in Information Systems, Technology, Business, or related field., • CompTIA A+ or other technical certifications., • Experience in Tier 1 or Tier 2 technical support environments., • Familiarity with workforce management, call monitoring, or analytics tools such as NICE, CXOne, Nexidia, or Tableau., • Proven ability to build collaborative teams and foster a positive service culture. Estimated Min Rate: $77000.00 Estimated Max Rate: $110000.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week), • Health Savings Account (HSA) (for employees working 20+ hours per week), • Life & Disability Insurance (for employees working 20+ hours per week), • MetLife Voluntary Benefits, • Employee Assistance Program (EAP), • 401K Retirement Savings Plan, • Direct Deposit & weekly epayroll, • Referral Bonus Programs Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: Company DescriptionYoh delivers expertise, methodology, and momentum to keep work moving forward. From strategy to execution, we deliver bold ideas and big results through consulting, staffing, and enterprise solutions. Nearly a century after our founding, Yoh remains STEM-centered, collaborative, and committed to client success. Yoh is a proud member of the Day & Zimmermann family of companies. Visit us at delivers expertise, methodology, and momentum to keep work moving forward. From strategy to execution, we deliver bold ideas and big results through consulting, staffing, and enterprise solutions. Nearly a century after our founding, Yoh remains STEM-centered, collaborative, and committed to client success. Yoh is a proud member of the Day & Zimmermann family of companies. Visit us at

Job Description Reports to: IT Support Manager Pay Rate: 50,000 – 60,000 Annually Duties and Responsibilities * Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment. * Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications * Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned * First level identification and escalation of Major Incidents using the approved IT escalation processes * Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT * Assist in creating knowledgebase articles, checklists, FAQs and End User training. * Follow all standard service desk policies and procedures. * Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment * Willingness to learn industry specific and proprietary management systems * Perform network administration functions, user account permissions, Active Directory changes * Follow up with clients to ensure resolution is complete and satisfactory * Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures * Collaborate with peers to form technical solutions * Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company * Additional responsibilities as assigned * Must possess reliable transportation and be willing to travel to customer sites as needed Capabilities/Competencies * Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above. * Minimum of 2 years in a customer service role within an IT support team. * Thorough knowledge of all Windows server and desktop operating systems * Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange * Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration * Ability to provide remote desktop support to customers. * Ability to use remote support tools like VNC, LogMeIn, RDP, etc. * Ability to multi-task and maintain good communication is a must * Solid organizational skills and be strong attention to detail. * Excellent written and oral communication skills. * Excellent problem analysis and solving skills. * The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required. * Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis. * Must be able to learn quickly and be very self-sufficient with limited training required. * Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner. * Self-starter, dependable and accurate in completing tasks with strong attention to detail. * Demonstrated ability to multi-task and work independently with minimal supervision. * Adhere to internal IT Policy and Procedures as it relates to helpdesk operations. * Independent, self-starting attitude with the willingness to share knowledge. * Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues. * Ability to function effectively in a fast-paced environment Desired Skills & Experience * 2-4-year degree in a Technical field * Minimum of 1 year in the hospitality industry * IT related certifications preferred – e.g. A+, Network+, Security+, ITIL or MCP. * Understanding of basic ITIL principals preferred. * Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based. * Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users. * Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN. * Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration. * Knowledge of Active Directory and application-based user account management.

Level 2 Service Desk / IT Services Engineer. IT support or service desk environments. Excellent communication and customer service skills.

As a Front Desk Agent, you make the first and last impression of the guest experience, setting the tone for every stay. Minimum of 1 year of front desk or guest service experience preferred.

At least 2 years of experience in a receptionist, front desk, administrative, client service, or office coordination role. This position plays a key part in shaping the client experience, supporting intake and administrative workflows, and ensuring the front office runs with compassion, honesty, and

Work as part of a distributed Service Desk team to provide technical support across a broad range of user devices, applications, and office environments. Monitor local and firmwide Service Desk queues, collaborating with teammates to resolve escalated or complex technical issues. Womble Bond Dickins

POSITION OVERVIEW: The Spa Reception Attendant manages the front desk and provides exceptional customer service to members and guests. One year relative receptionist or customer service or hospitality experience preferred.

Job Description SERVICE DESK TECHNICIAN 1 Purpose Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of Service Desk members to keep costs low. The purpose of the Service Desk Technician 1 is to provide client-centered, efficient, and effective level 1 remote support to Corsica clients. The Service Desk Technician 1 helps minimize downtime and the impact of disruptions in client IT environments by providing rapid effective response to reported issues with an emphasis on issues reported via phone. Further, the Service Desk Technician 1 plays a critical role in building client trust by serving as a primary client interface in the reporting and resolution of client technical issues. Responsibilities The responsibilities for this position include: • Receive, classify, and triage incidents and simple requests. Emphasis on Inbound Call Handling., • Troubleshoot and resolve incidents to return service to clients as quickly as possible., • Implement low risk, well-understood changes that are requested by end-users., • Follow standard operating procedures as documented in the Knowledge Management System., • Work with the team and escalate as needed with the assistance of management., • Stay up to date on the latest technologies through ongoing education. Qualified candidates must meet the following job requirements: • Able to function effectively in a high-paced environment, • Able to understand the perspective of the client in all service interactions, • Makes effective use of time and complete tasks efficiently and on time, • Able to work with a team, communicate effectively, and have high attention to detail, • Meets client and corporate expectations for attendance, quality, and performance, • Must have intermediate experience with each of the following:, • System hardware, software, and operating systems, • Active Directory and Group Policy administration, • Must have basic experience with each of the following:, • Cloud solutions such as Office 365 and Google Apps, • Networking concepts such as TCP/IP, DNS, and DHCP, • Experience with each of the following is a plus but not required:, • Switches, firewalls, and advanced infrastructure, • Cloud-based data-centers such as Azure and AWS, • Server applications such as SQL Server and RDS Required • Must have at least a high school diploma or GED., • A minimum of 2 years of professional IT Service Management (ITSM) experience is required., • Associate degree or better is preferred. This position has no direct reports and is not expected to supervise the work of others. This position may be expected to self-manage time and priorities based on incoming tickets, following Corsica policies and procedures. Work Environment In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and maintaining systems and infrastructure. Travel Less than 1% travel is expected with this position. Physical Demands Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require bending, lifting, and driving. Position Type/Expected Hours This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Corsica provides 24x7x365 coverage, so shift times may vary depending on need. Expected shift will be communicated in advance. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Application Support Technician Pay: $19–$21/hour (DOE) Location: Phoenix, AZ About Pacific Office Automation Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealer in the United States. Since 1976, we’ve grown to over 30 branches across 10 western states and built strong partnerships with leading manufacturers like Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark. We offer a collaborative, growth-focused environment with strong benefits, ongoing training, and long-term career opportunities. At POA, every voice matters, and we are committed to helping our employees succeed. Position Overview We are seeking a Application Support Technician to join our Phoenix office. In this role, you will install, support, and troubleshoot managed print services software (Remote Monitoring Services) for both internal teams and external clients. This position is ideal for someone who is technically inclined, customer-focused, and comfortable working both independently and as part of a team. Key Responsibilities * Install, configure, and maintain remote monitoring software for clients • Troubleshoot software and connectivity issues for internal and external users, • Provide timely support via phone, email, and ticketing system, • Document troubleshooting steps and resolutions in CRM, • Collaborate with development teams on system improvements, • Perform routine system maintenance and monitoring, • Complete MPS Monitor training within 30 days Associate’s degree or higher + 1+ year of customer service experience • 1–2 years of help desk or technical support experience, • Strong communication and customer service skills, • Basic knowledge of networking and database concepts, • Proficiency in Microsoft Windows and MS Office (Outlook, Word, Excel), • Strong organization, attention to detail, and problem-solving skills, • Microsoft SQL experience Career growth and advancement opportunities • Collaborative, team-oriented environment, • Medical, dental, vision, and life insurance, • 401(k) with company match, • PTO, vacation, and sick leave Pacific Office Automation is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration without regard to protected status. #LI-Onsite

Job Description Position Description: This position acts as first level technical support in responding to incoming calls at the MCSO Help Desk. Troubleshoot, diagnose, investigate, and resolve technology problems with user equipment and network end-points. Responsible for recognizing, researching, isolating and resolving information system problems on equipment including laptop and desktop computers, video displays, network access, credential verification, password changes, cellular telephones, hot spots, WiFI access and mobile computers in patrol vehicles. Typically able to resolve less complex problems immediately on the first call, with more complex problems referred to senior level Help Desk Technical Support staff and/or other qualified Technical Support personnel as appropriate. Responds to end-user calls regarding PC software, hardware, and server application problems. Generates Work Orders through Avanti ITSM tracking system. Operates and monitors all computer systems, networks and peripherals in the Network Operations Cener. Assists in coordinating the resolution of application/software systems problems impacting production. Resets network and/or application passwords. Utilizes Avanti ITSM to remotely access and manage desktop and/or laptop systems. May use other applications to remotely access and manage computers. Maintains contact with users on operational and production problems. Assists Senior/Lead level Help Desk Analyst and/or Technical Support personnel, as requested. Logs documents and maintains history records on Information Technology production problems. Be present at work site to perform assigned tasks at the times and dates scheduled and assigned by the supervisor. Skills Required: Knowledge at the intermediate level of hardware such as: motherboards, CPUs, DVD\CD-RWs, printers, etc. Must be proficient using Microsoft Office 365, Windows 11. Knowledge at the intermediate level of customer service experience in a Technical Help Desk or Data Center/NOC environment. Knowledge at the intermediate level of overall computer operations procedures, operating systems and platforms required. Knowledge at the intermediate level of current techniques and capabilities of personal computers, local area networks and wide area networks. Must have excellent customer service skills. Must have excellent written and verbal communication skills. Skills Preferred: Windows PC Support Experience in a Help Desk Environment Experience Required: 6 months Education Required: High School Diploma or GED Certificate required Additional Information: Onsite work only M-F 6am-2pm Must be able to pass MCSO background check

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician I to join our Service Desk team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for over a decade. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician I is responsible for providing professional and excellent Service Desk Support. A strong customer service mindset, and strong work ethic with good communication skills are the key to succeeding in this role. Our Managed Services team is the forefront of our services organization, and this role will be required to engage with a variety of Clients daily. This person will play a key role in providing daily support to ensure Client Success and the overall uptime and performance of critical services. Requirements • Provides support via phone, e-mail and chat to employees of corporate clients., • Assists users in troubleshooting Outlook., • Provides support for Microsoft Operating Systems (Windows 7, Windows 10, Windows 11)., • Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)., • Provides support for mobile devices including configuration and email sync., • Handles 50-60 issues per day efficiently and appropriately., • Maintains regular and punctual attendance., • Utilizes Active Directory database to reset network passwords., • Assists users in adding and changing network printers., • Provides technical support for VPN connectivity issues., • Controls user’s computers utilizing remote access tools., • Troubleshoots remote access connectivity problems., • Demonstrates and actively promotes an understanding and commitment to the mission of iT1 through performing behaviors consistent with the organization's values., • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of iT1 in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors., • 1-3 years’ experience in call center or service desk environment., • Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11, • Office 365 Support, • User creations/terminations (tasks/requests), • End-user self-service tools, • Cloud support – multiple device data syncing, • AutoTask or other ticketing systems, • Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc., • Internet Service Provider (ISP), Cable Modem, and Internet Support., • Effective troubleshooting and documentation skills, • Experience navigating a knowledgebase., • Proficient use of Microsoft Office applications, • IT troubleshooting, • Strong organization, time management, and prioritizing skills, • Completed High School Diploma/GED Other Skills and Abilities • Strong technical and client interaction skills., • Self-starter with excellent organizational, administrative and interpersonal skills., • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision., • Excellent oral, written, technical, and business communication skills., • Ability to multi-task and work in fast paced environment. Physical Demands • Sit at a computer for 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients / coworkers), • Hearing Requirements (In person speech, telephone, other sounds) Job Location Onsite position at the headquarters office location in Tempe, AZ. Monday-Friday, 8:00am-5:30pm AZ. Benefits • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment), • In-house fitness center

Job DescriptionCompany Description Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: • This is a 1099/per call position, • Pay is based solely on the number of calls completed., • Calls start at $35 and go up based on distance traveled, • Pay period: Every Friday after the first week worked, • Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered., • Call volume is variable but is usually 2-5 calls per day, • You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you., • You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day., • You must have access to a computer and the Internet to log onto your portal each day., • You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day., • The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you., • You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial), • You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.Qualifications, • Must have prior hands on experience with replacing components on laptops and desktops, • Must have a valid driver’s license and reliable transportation, • Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description $10K Sign on Bonus for candidates currently employed as garage door technician by a reputable company AND a minimum of 1 year of garage door sales & service REQUIRED * 1+ years’ Experience: $7,500 sign on bonus * 3+ years’ Experience: $10,00 sign on bonus 🎉A1 Garage Door is building a high-performing sales and service team in Phoenix, AZ. As a nationally recognized leader in garage door repair and installation, we’re known for putting customers first and rewarding performance. Our Sales & Service Technicians combine consultative sales with hands-on skilled work, creating a career where your hustle, skill, and results directly drive your income. A Career Where Sales Meet Skilled Work If you love closing deals and building relationships, but also don’t mind rolling up your sleeves, this role is built for you. At A1, our Sales & Service Technicians combine consultative sales with hands-on mechanical work. You’ll meet homeowners who already need service, win their trust, recommend the right solution, close the sale—and then perform the repair yourself. What Makes This Role Different * 💰 Uncapped commissions: First-year earnings typically $90K–$150K+. * 🏆 Your performance drives your paycheck—top performers routinely hit six figures. * 🚐 Company vehicle (wrapped) + gas card—your mobile office. * 🧰 All tools provided. * 🏥 Medical, dental, vision & 401k. * 🏖 Paid time off + weekly pay. * 🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered). * 🎉 One thousand dollar bonus when you graduate and launch in your market. What You’ll Actually Do This is a sales role first, but you’ll also get your hands dirty. Every day you will: Sell * Meet homeowners on scheduled service calls. * Build trust quickly, explain options clearly, and close repair or upgrade sales. Repair * Replace springs, rollers, motors and other door components. * Install keypads, run wiring, and adjust equipment for proper function. * Lubricate and test equipment to ensure smooth operation. * Use basic hand and power tools to complete the work you sell. Serve * Deliver an outstanding customer experience that earns repeat and referral business. * Collect payments and document each job. Who Thrives Here * Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality—anywhere your income depended on performance. * Relationship builders who love helping people and can explain technical info simply. * Hands-on doers who enjoy working with tools and aren’t afraid of physical work. * Weather-ready professionals who can handle hot or cold garages. * Competitive, self-motivated individuals hungry for a six-figure + career. What We Require * Valid driver’s license (3+ years driving record) * Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures. * Criminal background check and drug test (THC excluded). * Basic comfort with navigation apps, Google tools, tablets, and software. * Reading and basic math skills for measurements and payments. * Minimum of 1 year in garage door sales and service Not the Right Fit If… ❌ You want a M-F, 9–5 desk job. We operate 7 days a week. ❌You’re the pushy type. Our next customer may be your mom. ❌ You’re uncomfortable interacting directly with customers. ❌ You dislike physical, hands-on work Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $90K - $150K

Job Description Overview End Point Support Technician (Remote) About Us: Matrix Medical Network is the nation’s leading independent provider of comprehensive in-home health assessments, serving Medicare Advantage, Managed Medicaid and Commercial patients across all 50 states. With a network of 3,000 + clinicians, we deliver personalized Whole Person Care that includes diagnostic testing, risk identification, medication management and preventive health education, empowering people to better manage acute and chronic conditions. Guided by our mantra- We see you. We hear you. We’ve got you.- and our core values of Integrity, Accountability, Trust, Respect and Passion, we are committed to creating a culture where both patients and teammates feel valued, supported and heard. Why Work at Matrix? • The opportunity to work with one of the fastest growing companies in healthcare whose vision is to provide unparalleled quality and value to providers and members., • A chance to work with great people on exciting projects., • Our opportunities allow you to leverage your expertise and compassion, making a direct impact to the health and well-being of members., • Competitive Compensation: Be rewarded for your effort and passion while making a difference in the community. Responsibilities About the role: Type: Full Time Hourly Compensation: $30.19 - $45.29 per hour Location: Fully Remote, must be in the United States Hours: Full Time Days Benefits Offered to include: Medical, Dental, Vision, paid time off, paid holidays, 401K with company matching, voluntary life insurance, short term disability, long term disability, employee assistance program, health savings account, flexible spending accounts, additional voluntary benefits available. What to Expect: Provides first and second level desktop and mobile device support for end users while also supporting and improving Mobile Device Management (MDM) operations. This role is responsible for the administration, maintenance, and support of desktop hardware, mobile devices, software, and related equipment in accordance with service level agreements. Additionally, this position contributes to process improvement, asset lifecycle management, and serves as a subject matter expert in device provisioning and endpoint management. Strong technical troubleshooting, leadership, and customer service skills are required. Duties and Responsibilities End-User Support & Technical Services • Provide first and second level support for desktops, laptops, tablets, mobile devices, and peripheral equipment., • Respond to Service Desk requests via phone, email, voicemail, or ticketing systems., • Diagnose and resolve hardware, software, and operating system issues; escalate when necessary., • Record, track, and document service requests and incidents in the ticketing system., • Perform system setups, imaging, and provisioning for new hires., • Install, configure, and maintain endpoint devices in accordance with standards., • Maintain desktop/laptop images and deployment processes., • Collaborate with vendors to resolve technical issues., • Support and improve MDM processes, policies, and device lifecycle management., • Administer systems for tracking IT assets, inventory, and software licenses., • Maintain accurate inventory of all endpoint devices and peripherals., • Perform audits and ensure compliance with asset management and procurement standards., • Manage provisioning, configuration, and decommissioning of mobile devices., • Escalate complex issues to second- and third-level support teams and follow through to resolution., • Respond to and assist with ticket escalations., • Contribute to SLA compliance through effective prioritization and workload management., • Create and maintain documentation including FAQs, knowledge articles, and user guides., • Build strong relationships with System Administrators, Network Teams, and business units., • Advocate for end users to ensure high-quality and timely support., • Assist with mentoring and coaching junior Service Desk staff., • Support cross-training initiatives within the team., • Contribute to workload distribution and team efficiency. Qualifications Education • Desktop Administration & End-User Support, • Mobile Device Management (MDM), • IT Asset Management (ITAM) & Inventory Control, • Hardware Installation & Troubleshooting, • Software Installation & Support, • Windows 10/11 Administration & Imaging (WDS), • Office 365 / Microsoft 365 Suite, • Service Desk & Ticketing Systems, • User Administration (Active Directory or similar), • Escalation & Incident Management, • Strong troubleshooting and problem-solving skills, • Excellent customer service and communication skills, • Time management and multitasking abilities, • We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture., • We emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally., • We encourage and celebrate collaboration., • We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve. Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . #LI-JH1

Job Description The Job/What You'll Do: Serves as key technical lead for end-user systems supported by the IT Help Desk. Provides support, training, and mentorship to the IT Specialist staff serving as the escalation point for technical issues, user configuration, and application support. Manages end user hardware and software configuration, updates, and deployments. Works with IT Leadership to lead sub-projects, manage audits, and perform other duties as assigned. Responsibilities: • Shares in the responsibilities of the tasks assigned to IT Specialist team members., • Act as Subject Matter Expert and escalation support for IT Specialists and IT Coordinator, • Works closely with the Infrastructure team on end user software and hardware platforms, update management, projects and advanced troubleshooting., • Maintains hardware imaging systems and manages imaging, reimaging, and deployment of assets., • Manages MDM systems for mobile devices, including laptops, mobile phones, hotspots, etc., • Maintains site inventory of IT and non-IT assets, working with IT Coordinator and Facilities to facilitate shipping and receiving of user equipment., • Manages ticketing queues and works closely with Service Desk Supervisor to ensure SLAs are met, ticket quality is upheld, and fixes are communicated to the team., • Creates and maintains technical documentation, knowledgebase articles, and Standard Operating Procedures (SOP) for use by IT Specialist Team members and end-users., • Ensure security is integrated into all aspects of IT Specialist and IT Coordinator workflows and procedures., • Conduct blameless root-cause analyses for incidents, document using existing tools and formats, learn from mistakes and outages, deploy actionable monitoring and institute process changes for future prevention., • Maintains network cabling, routing, identification, and performs basic troubleshooting with assistance of network and system administrators., • Provide technical direction and task prioritization to IT Specialist team for daily support duties, including special project management and resource management., • Guides Service Desk team on user-account creation and user management, including onboarding and offboarding of general staff., • Guide and coach junior members of the team to advance their thinking and improve their skill sets using provided tools and resources., • Provides direct support to leadership and executive teams to ensure business operations stability and growth., • Participates in on-call rotation., • Works in partnership with program operations and leadership to improve overall efficacy and team performance by providing coaching, feedback, support, and training to improve individual and team performance and well-being., • Other duties as assigned. Knowledge, Skills, Abilities: * Ability to prioritize and manage time, handle confidential or sensitive information professionally, act with a sense of urgency, travel to other locations or states periodically. • Ability to act professionally and maintains appropriate boundaries with clients and staff., • Ability to report as scheduled to work, meetings, training, and job-related activities prepared and as scheduled., • Ability to consistently demonstrate compassion and meet people with compassion; Effort, every interaction deserves my best effort; and Ownership, which drives the company's success., • Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional and leadership growth. Education & Experience: • 3-5 years of experience in field, Required, • A+, N+, Secuirty+, or equivalent Certification, Required, • Associates Degree in Information Systems or related field, Preferred Working Conditions: While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. Who We Are & What We Offer: Solari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma and Colorado. Our mission is to Inspire Hope through our talented and compassionate staff. Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community. • Friendly work environment, • Generous paid time off (PTO), • Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date, • Competitive compensation, • Convenient office locations and Hybrid Schedule, • On-site fitness room free to all employees (Tempe Office), • Basic Life Insurance, • Voluntary Life, Spouse, Child Insurance, • Critical Illness w/free dependents, • Critical Illness Spouse, • Short Term & Long Term Disability- Starts first of the month after 90 days of employment, • 401K & 401K Roth - Starts first of the month after 90 days of employment, • United Pet Care, • LifeLock for identity theft We are focused on equality and believe deeply in diversity of race, color, ancestry, age, veteran status, marital status, creed, religion, sex, gender, gender identity, sexual orientation, ethnicity, national origin, and other legally protected group status.

Job Description Join our team! Our mission is BUILDING COMMUNITIES. IMPROVING LIVES. With a history spanning over 110 years, HR Green has consistently delivered on this mission, establishing ourselves as a trusted partner for our colleagues, clients, and communities alike. Each day, we work to find solutions that inspire our employees and fit our clients' needs to build trust to exceed their expectations. As a leading player in the industry, we’re proud to be ranked No. 168 on Engineering News Record’s Top 500 Design Firms list in 2025. Our unwavering dedication to cultivating an exceptional workplace environment has earned us the distinguished honor of being recognized as a Best Place to Work. What if the next issue you solved kept an entire company running? At HR Green, our IT team is the invisible infrastructure behind everything we build. When a project engineer can’t access their files, when a virtual desktop crashes mid-deadline, when an outage threatens a deliverable — this role is the one that makes it right. We’re looking for a Service Desk Administrator II who’s ready to own that responsibility, lead from the technical front, and raise the bar for how IT support gets delivered across our organization. This isn’t a ticket-closing role You’ll be the escalation point your team relies on when Tier 1 hits a wall. You’ll own the hard problems — the ones that require real diagnostic depth, cross-system thinking, and the kind of judgment that comes with experience. And beyond resolving incidents, you’ll help build a better support operation: improving processes, mentoring junior staff, and contributing to the systems that keep HR Green running. The work is varied, the impact is immediate, and the people counting on you are doing some of the most meaningful infrastructure work in the country. What you’ll own • Be the go-to escalation resource for Tier 1 staff — resolving complex incidents involving persistent OS errors, advanced software conflicts, and connectivity issues that need a sharper eye, • Troubleshoot Citrix VDI and physical endpoint issues, including session performance, profile sync, and peripheral redirection, • Own IT communications during outages and scheduled maintenance — keeping the organization informed with clear, accurate updates, • Review escalated tickets to ensure they’re fully documented before ownership or further escalation, • Support SCCM imaging processes and coordinate with Application Administration on software packaging and deployments, • Manage Active Directory and Entra ID (Azure AD) — group management, Group Policy troubleshooting, authentication, and MFA issues, • Conduct detailed diagnostics and provide Infrastructure and Application teams with complete context for efficient resolution, • Identify recurring issues and contribute to problem management through fixes, process improvements, or automation, • Mentor Tier 1 staff through post-incident reviews and knowledge sharing, • Build and maintain internal knowledge base articles and SOPs to keep the team consistent and sharp, • You thrive on the hard problems that others escalate to you, • You’re as good at explaining a technical issue to a non-technical colleague as you are at fixing it, • You’re naturally drawn to improving processes, not just closing tickets, • 5+ years of experience in IT support or service desk environments, • Strong background in advanced endpoint troubleshooting and escalation management, • Experience supporting Citrix or other VDI environments, • Proficiency in SCCM imaging, deployment troubleshooting, and endpoint management tools, • Solid working knowledge of Active Directory and Entra ID (Azure AD), • Clear communicator — you can translate technical detail for any audience, • CompTIA A+ or similar certification is a plus, but not required Our people are the heart of our success. We strive to create an environment where employees feel inspired, supported, and empowered to do their best work. That dedication has earned us national recognition — including ranking No. 168 on Engineering News Record’s Top 500 Design Firms list in 2025 and being named a Best Place to Work. We’re large enough to lead impactful projects across the country but structured so you can still grow your career without waiting in line. Not only does HR Green provide you with a place to grow, thrive, and enjoy your work, but we are also dedicated to delivering a comprehensive and multi-faceted benefits package. Visit our website for detailed total rewards information. Compensation $56,000.00 - $88,000.00 The expected compensation range for this position is displayed in accordance with the Minnesota Omnibus Labor and Industry Policy Bill Article 7 Section 2 and the Illinois Salary Transparency amendment to the Equal Pay Act of 2003. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The total annual compensation package may consist of a base salary and eligibility to participate, after a qualifying period, in our performance and discretionary incentive bonus program(s). The expected compensation range for this position is displayed in accordance with the Minnesota Omnibus Labor and Industry Policy Bill Article 7 Section 2 amendment to the Equal Pay Act of 2003. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The total annual compensation package may consist of a base salary and eligibility to participate, after a qualifying period, in our performance and discretionary incentive bonus program(s). HR Green is proud to be an affirmative action/ equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other classification protected by applicable federal, state or local law.

Job Description Who we are: EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer. What you’ll do: The IT Technician is responsible for supporting end-user workstations’ hardware and software for the agency. They will troubleshoot technical issues in person, on-site, and remotely through our service desk and ticket handling system. The IT Technician delivers excellent customer service while responding to and handling service desk alerts, coordinating equipment pickup and drop-offs, while following the department and Agency’s protocols, policies, and procedures. This position involves on-call rotation that requires after-hours support and may also adjust work hours to perform maintenance tasks during times least impactful to the organization. Phoenix, AZ valley area residents only YOUR APPLICATION WILL BE REJECTED IF YOU ARE NOT A RESIDENT OF THE PHOENIX, AZ AREA. Essential Responsibilities: • Good understanding of computer systems, mobile devices, and other tech products., • Primary first-tier response for the Service Desk from walk-ins, answering calls, and e-mails associated with the IT Service Desk. Work with the team to solve all service desk issues that arise. Triage calls and determine what calls need to be escalated and to whom., • Primary contact on IT site visits or remote assist employees in troubleshooting IT issues., • Take ownership and responsibility of issues and document solutions within the IT Service Management (ITSM) tools and OneNote., • Familiarize and train end-users with basic software, hardware, and peripheral device operation., • Ability to support and perform maintenance on end-user workstations and telephony (desktops, laptops, company mobile devices, desk phones) and coordinate service replacement., • Maintain inventory management with ITSM tools, inventory, device locations, check-ins, check-outs, and device reconditioning for new-hires, transfers, device decommissioning, and archival., • Maintain end-user device security and compliance with Microsoft Windows Updates and Windows Server Update Services (WSUS), and reimaging., • Active Directory user account administration, account creation, password resets, and multi-factor authentication management., • Maintains a secure computing environment for employees and clients and participates in the computer incident response plan (CIRP)., • Be an ambassador for the team in order to work with stakeholders on understanding their needs and concerns. Clearly communicate with stakeholders at a non-technical level to build confidence and trust., • Additional duties as assigned by the supervisor or member of management. What you’ll provide: • High School Diploma or equivalent required., • Minimum of 2 years’ experience in desktop support in a mid-to-large work environment., • Knowledge of Microsoft Operating Systems, Office Products, and networking concepts required., • IT experience within a healthcare organization is preferred, • CompTIA A+ certification is preferred, • ITIL v4 Foundations is a plus., • Excellent time management skills with a proven ability to meet deadlines., • Strong attention to detail., • Critical thinking with capability to execute., • Excellent verbal and written communication skills. Exceptional customer service., • Proactive and independent with the ability to take initiative., • Excellent organizational skills., • If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required. What you’ll experience: • The typical work environment will be an EMPACT office, indoors. Periodic work outside will be required., • Employees must be able to lift at least 30 pounds and be able to properly move desktops, laptops, and monitors. Occasional heavy lifting will be required in a team-lift scenario (carrying very heavy UPS units, etc.)., • Employees must be able to drive a company van and must not lose their ability to drive during their employment., • Employees must be able to work staggered schedules as needed to meet the IT needs of the company., • Travel to other EMPACT locations is typical, but a company vehicle will be provided, or mileage will be reimbursed., • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. What we’ll offer: (Full-time employees) • Generous PTO, • 10 paid holidays per year, • Medical plans (4 choices), • Dental plans (2 choices), • Vision plans (2 choices), • 403(b) retirement plan, • Retirement Allowance, • Company paid Life/AD&D and Long-term Disability, • Voluntary additional Life and Short-term Disability, • Tuition Reimbursement, • Licensure Reimbursement, • Elder Care assistance, • Pet Insurance and much more! EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF). EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason. EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician II to join our Service Desk team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for over a decade. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician II is responsible for providing professional and excellent Service Desk Support. A strong customer service mindset, and strong work ethic with good communication skills are the key to succeeding in this role. Our Managed Services team is the forefront of our services organization, and this role will be required to engage with a variety of Clients daily. This person will play a key role in providing daily support to ensure Client Success and the overall uptime and performance of critical services. Requirements • Provides support via phone, e-mail and chat to employees of corporate clients., • Assists users in troubleshooting Outlook., • Provides support for Microsoft Operating Systems (Windows 7, Windows 10, Windows 11)., • Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)., • Provides support for mobile devices including configuration and email sync., • Handles 50-60 issues per day efficiently and appropriately., • Maintains regular and punctual attendance., • Utilizes Active Directory database to reset network passwords., • Assists users in adding and changing network printers., • Provides technical support for VPN connectivity issues., • Controls user’s computers utilizing remote access tools., • Troubleshoots remote access connectivity problems., • Demonstrates and actively promotes an understanding and commitment to the mission of iT1 through performing behaviors consistent with the organization's values., • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of iT1 in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors., • Supports and conducts self in a manner consistent with client service expectations. Qualifications • 3-5 years’ experience in call center or service desk environment., • Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11, • Office 365 Support, • User creations/terminations (tasks/requests), • End-user self-service tools, • Cloud support – multiple device data syncing, • ConnectWise or other ticketing systems, • Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc., • Internet Service Provider (ISP), Cable Modem, and Internet Support., • Effective troubleshooting and documentation skills, • Experience navigating a knowledge base., • Proficient use of Microsoft Office applications, • IT troubleshooting, • Strong organization, time management, and prioritizing skills, • Completed High School Diploma/GED, • Associate Degree in Technical Field Other Skills and Abilities • Strong technical and client interaction skills., • Self-starter with excellent organizational, administrative, and interpersonal skills., • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision., • Excellent oral, written, technical, and business communication skills., • Ability to multi-task and work in fast paced environment. Job Location/Shift • Onsite in Tempe, AZ, • Monday - Friday, 8:00am-5:30pm AZ Physical Demands • Sit at a computer for 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients/coworkers), • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment), • In-house fitness center

Job Description Overview: JARS Cannabis is seeking a hands-on and tech-savvy Help Desk Technician to join our in-house IT team. This full-time, in-person position is based at our corporate office in PHX, AZ and provides frontline technical support to both our retail and corporate teams. If you're a strong communicator with solid troubleshooting skills and an interest in retail technology, this is a great opportunity to grow within a fast-paced, high-growth industry. Responsibilities: * Respond to and resolve help desk tickets via Freshservice, providing technical support to end users. * Troubleshoot and support a wide range of hardware and systems including POS terminals, scanners, printers, tablets, and laptops. * Manage user access including password resets, multi-factor authentication (MFA), and role-based access control (RBAC). * Remotely configure and maintain workstations, inventory stations, and print servers. * Address basic network issues including connectivity problems, static IP configuration, and printer setup. * Monitor network dashboards (e.g., Unifi) and escalate infrastructure issues when necessary. * Follow IT security policies and assist with compliance requirements related to access and data integrity. * Document ticket resolutions and contribute to the development of internal knowledge base and SOPs. * Work alongside senior IT staff on escalated or complex support issues. Training Schedule (Temporary): Monday-Friday | 8:00 AM - 5:00 PM Permanent Schedule: Wednesday-Friday | 1:00 PM - 10:00 PM Saturday-Sunday | 7:00 AM - 4:00 PM Qualifications: * Foundational knowledge of Windows operating systems, PC hardware, and networking basics. * Strong verbal and written communication skills with a service-oriented mindset. * Ability to effectively walk end users through problem-solving steps over the phone or chat. * Experience using a help desk ticketing platform such as Freshservice preferred. * Familiarity with retail technology and point-of-sale systems is a plus. * Availability to work evenings and weekends based on the posted schedule. Why Join JARS Cannabis: * Opportunity to gain experience in a rapidly growing and regulated industry * In-person collaboration with a supportive and dynamic corporate team * Career advancement opportunities within IT and other departments * Employee discounts and company perks * Inclusive, team-driven company culture If you are interested in technology, problem-solving, and supporting the systems that power one of the top cannabis retail companies in the region, apply now to join the JARS corporate IT team. JARS Cannabis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.