Service desk jobs in Orlando, Florida - Page 5Create job alerts

Job Description Overnight Concierge | Front Desk Agent (Overnight) Stratton Amenities is a hospitality-driven concierge services company providing luxury, hotel-style front desk concierge services for upscale apartment and condominium communities. Our mission is to deliver an elevated residential experience through warmth, professionalism, and attentive service, while ensuring residents feel comfortable, supported, and secure always. Position Overview We are seeking a professional, dependable, and hospitality-focused Overnight Concierge / Front Desk Agent to represent the community during overnight hours at a luxury residential high-rise. This role is ideal for a hospitality professional who thrives in a calm, composed environment and understands that overnight operations require both elevated service and strong situational awareness. The Overnight Concierge is responsible for delivering a warm and polished guest experience while also supporting overnight operations such as monitoring activity, conducting walkthroughs, responding to resident concerns, and documenting incidents as needed. During overnight hours, this role plays a critical part in maintaining order, professionalism, and continuity until the daytime team arrives. Schedule and Employment Type • Overnight shifts, including weekends and holidays, • Full-time and part-time positions available What We Offer • Competitive hourly pay, • Stable and consistent overnight schedules, • Professional, supportive, and team-oriented work environment, • Performance-based recognition and rewards, • Opportunity to work in luxury residential communities, • Growth opportunities within hospitality and residential services Key Responsibilities • Welcome residents and guests with professionalism, warmth, and discretion during overnight hours, • Serve as the primary overnight front desk representative and point of contact for the community, • Deliver anticipatory, hospitality-driven service while managing overnight operations, • Conduct routine walkthroughs of common areas, amenities, and the property to ensure cleanliness, safety, and policy compliance, • Monitor lobby activity, surveillance cameras, and building access points to support a secure and comfortable environment, • Respond calmly and professionally to overnight resident concerns, including noise complaints, access issues, and general disturbances, • De-escalate situations when appropriate and escalate concerns according to established protocols, • Accurately document incidents, complaints, and unusual activity through detailed incident reports and shift logs, • Answer, screen, and route phone calls using polished and professional telephone etiquette, • Accurately log, secure, and manage resident packages and perform package inventory audits, • Assist residents with reasonable requests including directions, amenity access questions, transportation coordination, and general inquiries, • Enforce community policies consistently, professionally, and discreetly, • Maintain confidentiality and exercise sound judgment at all times, • Ensure the front desk, lobby, and common areas remain clean, organized, and presentable, • Provide clear and thorough hand off notes to oncoming team members Position Requirements • Previous experience in hospitality, concierge services, front desk operations, hotels, luxury residential communities, night audit, or upscale customer service, • Minimum of 1 to 2 years of experience delivering exceptional guest or resident service, • Excellent verbal and written communication skills, • Strong problem-solving skills and ability to remain composed under pressure, • Calm, reliable, and professional demeanor, especially during overnight hours, • Strong interpersonal skills with a hospitality-first mindset, • Organized, proactive, and self-motivated with strong attention to detail, • Ability to multitask and prioritize in a dynamic overnight environment, • Takes pride and ownership in both the position and the property, • Maintains a neat, polished, and professional appearance, • Ability to work overnight shifts, weekends, and holidays, • Comfortable working independently while following established protocols Preferred Qualifications • Experience as a hotel night auditor, overnight concierge, or overnight front desk agent, • Experience in luxury residential, boutique hotel, or upscale hospitality environments, • Experience handling incident reports, noise complaints, and overnight resident concerns, • Familiarity with access control systems, surveillance monitoring, and package management tools, • Bilingual skills are a plus Equal Opportunity Employer Stratton Amenities is an equal opportunity employer. We believe diversity and inclusion are essential to delivering exceptional hospitality and building meaningful connections. We encourage applicants from all backgrounds who are passionate about service excellence and professional responsibility to apply.

Job Description Project Management Support Location: Orlando, FL Company: GoPhoto LLC Type: Full-time About GoPhoto GoPhoto is a fast-growing, innovative tech company revolutionizing photo solutions in the leisure and entertainment industry. With roots in the Netherlands and a growing presence in the US, we work with theme parks, attractions, and entertainment venues worldwide to elevate guest experiences through smart, user-friendly photo platforms. Our US hub is based in Orlando – the global capital of theme parks and entertainment. The Role We’re looking for Project Management Support to join our US team. This dynamic, entrepreneurial role combines project management, onboarding, and after-sales support to ensure our clients receive top-notch service from start to finish. You’ll work closely with the founder of GoPhoto, helping grow our US client base and keeping current clients happy and thriving. This is not your average desk job — each day is different, exciting, and full of opportunities to make an impact. What You’ll Do • Work closely with the company founder, and Dutch HQ to align on project goals, • Liaise with sales, coordinate new client onboarding & Implementation, • Help refine project management practices as we grow in the US, • Ensure clients understand and maximize the value of GoPhoto solutions., • Support and Optimize our smart photo platform at client sites, • 2–3 years of project management experience, preferably in leisure, tourism, or entertainment, • Proficiency in general business software (Excel, Word, etc.), • A self-starter who thrives in a fast-paced, ever-changing environment, • Work in the heart of the entertainment industry, • Be part of an innovative and international team, • Collaborate directly with leadership, • Make a real impact in a growing US operation

Job DescriptionDescription: We’re looking for a Night Auditor who thrives in quiet hours, keeps operations running smoothly, and ensures every guest ends and begins their day on a high note. Schedule • Overnight shifts (typically 11:00 PM – 7:00 AM), • Includes weekends and holidays as needed What You’ll Do As the Night Auditor, you’ll be both the overnight front desk host and the financial closer for the day’s operations. Your responsibilities will include: • Welcoming late arrivals and assisting with check-ins, check-outs, and guest inquiries, • Running minimal nightly audit reports and reconciling daily transactions, • Monitoring property security and guest safety during overnight hours, • Performing light housekeeping or maintenance tasks as needed to support overnight operations, • Prior customer service experience, hotel front desk or night audit experience preferred, • Strong attention to detail and comfort with numbers and reporting, • Familiarity with hotel PMS systems (StayNTouch is a bonus) is preferred, • Ability to work independently and remain alert during overnight hours, • Excellent communication and problem-solving skills, • Dependability and a calm, guest-first mindset What We Offer • Competitive hourly pay, • Paid time off and holiday pay · Health benefits including fulling company paid medical, dental and vision • Employee discounts on hotel stays and amenities, • Opportunities for cross-training and advancement, • A stylish, supportive work environment where your contributions matter Be the calm in the quiet hours. Join Orlando Palms Hotel and help us deliver exceptional service around the clock.

Job Description 2 Night Audit & Occasional Afternoon Shifts Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Compensation: $15 - $16 hourly Responsibilities: • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager, • Make sure every hotel guest has a pleasant stay, • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Computer proficiency is required; experience with accounting or reservation software is preferred, • Some college is preferred but a high school diploma or equivalent is required, • Experience in the hospitality industry or guest services is preferred, but not required, • Flexible overnight hours are required Wyndham Garden Orlando Universal/I Drive, off I-4 and 17 miles from Orlando International Airport (MCO). Attend an event at Orange County Convention Center (OCCC) or have fun in the theme parks at Universal Orlando Resort and Walt Disney World Resort—all just minutes away. Enjoy the culture and entertainment of downtown Orlando, and make a splash at SeaWorld Orlando, Aquatica, or Discovery Cove. It’s easy to recharge at our contemporary hotel with an outdoor pool, 24/7 gym, and restaurant. There is no resort fee at our hotel. Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners. We offer Health/Vision/Dental Insurance, 401(k) Matching, Paid Time Off, Great Company Culture, and Training/Education.

Job DescriptionSalary: Based on Experience SUMMARY: To assist guests efficiently, courteously and professionally in all Front Desk related functions also to maintain the companys high level of guest service, quality and overall satisfaction. ESSENTIAL FUNTIONS: Always provide the highest quality of service to guests. Promptly and effectively deal with guest complaints and requests. Check guests in and out efficiently and in a friendly manner. Post guest charges and compute guest bill, collect payment and make changes for hotel guests following all cash handling procedures as required by the company. Handle guest email and messages per established procedures. Be very knowledgeable of the brand Rewards program and promotions. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. Take reservation requests quickly and efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and handle special requests. Monitor room availability and make recommendations. Handle safe deposits by guests per established procedures. Keep lobby and desk area clean and presentable. Have a thorough knowledge of emergencies and security procedures. Offer and properly handle requests for wake-up calls. Know how to clean guest rooms to standards. Clean lobby, meeting room, vending room, breakfast room, and back-office area. Open and close shift; make cash drops. Ensure all credit cards, cash, and change funds are balanced throughout each shift. Inform management of any guest or systems related complaints or problems. Communicate with incoming staff and management by logging pertinent information in the pass on log. Keep maintenance informed of all maintenance needs. Pass on guest lost and found inquiries to management or supervisors. You must always wear proper uniform in accordance with the Standards of Appearance policy. Have a thorough knowledge of emergencies and safety procedures. Be able to move luggage or packages weighing up to 40lbs. Employees must adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook. Carry out any reasonable request by Management that I can perform I have read and accept the responsibilities described in the above job. We must have a good driving record to work at our front desk.

Job DescriptionDescription: The Cohen Law Group is a leader in 1st party litigation. We value our clients with the upmost care and service. The firm strives to exemplify leadership, respect, teamwork, and work-life balance for all its employees. Cohen Law Group provides full benefits including pet insurance along with participating in company outings, community outreach and social events which has allowed the Cohen Law Group to make its mark as being one of the top law firms to work for in the Orlando metro area. We are looking for a detail-oriented Legal Assistant to join our accounting team, in support of our Legal departments. Position Overview Legal Assistant responsibilities include assisting with customer service, emailing formats, client data entry, developing a productive work environment and supporting the attorney. Key Responsibilities • Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities, • Willing to work hard and take instruction from Legal administrators, and attorneys, • Update spreadsheets, databases, case management software, and client information, • Communicate directly with clients and encourage trusting relationships, • Excellent written and verbal communication skills, • Paralegal certificate is preferred but not required, • Multi-state experience is a plus!, • Good understanding of office management and customer service, • Demonstrable ability to multi-task and adhere to deadlines, • Well-organized with a customer-oriented approach, • The ability to multi task in a fast-paced environment, • Excellent knowledge of MS Office, computer software, and online applications (CRM tools, Online analytics, Google Suite etc.), • Excellent communication and people skills, • Experience in the roofing or construction industry is a strong advantage, • Reliability and attention to detail, • Must pass a background check This role operates in a professional office setting. The employee routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The work environment is generally quiet to moderate in noise level. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. Ability to focus and perform detailed accounting tasks for extended periods. Schedule/Hours Cohen Law Group Business hours are 8:30a.m. to 5:30p.m. Eastern Time. Benefits For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays. Equal Opportunity Statement Cohen Law Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Requirements:

Job DescriptionDescription: The Director of Social Services oversees all the Social Services Managers who oversee Case Management teams. This position is responsible for ensuring the effective delivery of support services, developing, and implementing strategies, and collaborating with the Outreach department and other stakeholders to achieve positive client outcomes. This position involves program management, providing supervision to case management, team leadership, quality assurance, and continuous improvement of support services processes. Requirements: Program Development and Planning: • Develop and implement comprehensive social services programs, including strategies, policies, and procedures., • Collaborate with stakeholders to define program goals, objectives, and service delivery models., • Identify and establish best practices and evidence-based approaches for effective Social Services., • Lead and supervise the Support Services Team, providing guidance, support, and professional development opportunities., • Foster a collaborative and supportive team environment that promotes effective best practices and ethical standards., • Conduct regular team meetings, training, and performance evaluations to ensure high- quality service delivery., • Ensure compliance with ethical guidelines, professional standards, and licensure requirements., • Oversee the coordination of client intake, assessment, and individualized service planning., • Ensure that the Support Services Team effectively assesses client needs, establishes goals, and develops appropriate service plans., • Oversee all case management within different programs, including the SALT Outposts and the SOS weekends and consulting services, ensuring the overall effectiveness of the programs., • Monitor the Support Services Team to manage caseloads to ensure appropriate client-to- staff ratios and workload distribution., • Develop and implement quality assurance measures to monitor and evaluate the effectiveness of the Support Services Department., • Conduct regular audits, reviews, and outcome assessments to ensure compliance with established standards., • Utilize client feedback and outcome data to inform program development and continuous improvement., • Identify areas for improvement and develop strategies to enhance department processes and outcomes., • Collaborate effectively with cross-functional teams, including Support Services, Grants Management, Data Analytics, Reporting, and Finance to ensure effective data management and reporting processes, and to ensure a seamless and coordinated approach to client support., • Collaborate with internal departments, external agencies, and community partners to enhance services. Establish and maintain collaborative relationships with referral sources, and community resources., • Participate in collaborative networks and committees to stay informed about best practices and resources., • Develop and maintain data management systems to track client information, service delivery, and outcomes., • Ensure accurate and timely data collection, analysis, and reporting for internal and external purposes., • Utilize data to measure program performance, identify trends, and inform decision- making., • Bachelors degree in social work, psychology, counseling, or a related field is required. A master’s degree is preferred., • Current professional licensure preferred (e.g., Licensed Professional Counselor, Licensed Clinical Social Worker, Psychologist)., • Proven experience in case management and/or mental health counseling, preferably in a supervisory or managerial role., • Strong understanding of case management and mental health principles, best practices, and regulatory requirements., • Familiarity with ethical guidelines, professional standards, and legal requirements related., • Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team., • Knowledge of community resources, social services, and referral networks., • Strong communication and interpersonal skills, with the ability to build relationships with clients and stakeholders., • Experience in program development, implementation, and evaluation., • Proficiency in data management, analysis, and reporting., • Ability to adapt to changing priorities and work in a fast-paced environment., • Ability to stand, walk, sprint, run and patrol for extended periods, • Must hear and see well (either naturally or with correction), • Must be able to bend, stoop, squat, kneel, push, pull, and reach overhead, • Considerable amount of time using a telephone and/or computer, • A considerable amount of time making repetitive motions, • Work in a fast-paced environment, • Ability to lift up to 50 pounds, • Sit at a desk and use a computer for extended periods to perform data entry and, • administrative tasks, • Answer phone calls and communicate with colleagues and clients verbally throughout, • the day, • Use hands and fingers for typing and operating office equipment, such as printers, • and scanners, • Use hands and fingers for precise mouse movements and keyboard shortcuts, • Review and analyze printed materials for accuracy and quality, • Attend meetings and collaborate with team members in various office settings, • Collaborate with colleagues and communicate professionally in person and via email, • Sit at a workstation and use a computer to respond to customer inquiries and resolve, • issues, • Use a headset to communicate with customers over the phone for extended periods, • Navigate between multiple software systems to access customer information SALT Outreach, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Drug-Free Workplace Program Statement SALT Outreach, Inc. is dedicated to maintaining a safe and drug-free workplace. We strictly prohibit the use, possession, sale, or distribution of illegal drugs or unauthorized controlled substances on our premises or during work hours and prohibits team members and volunteers from reporting to work, working or being present on company premises while under the influence of alcohol, illegal drugs or other unauthorized substances, or with measurable quantities of alcohol, illegal drugs or other unauthorized substances present in the body. We reserve the right to conduct random drug tests of all our team members and volunteers. Violation of this policy, including a positive drug test, may lead to disciplinary action, up to and including termination.

Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Process additional administrative, bookkeeping. and accounting procedures as required, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed, • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages, • Excellent customer service and communication skills are required, • Computer proficiency is required; experience with accounting or reservation software is preferred, • Diploma or equivalent from high school is required; some college is desired, • Requires a flexible schedule that allows for overnight shift hours Come and experience the newly renovated all-suites DASKK Orlando Hotel and onsite full-service DASKK 5 restaurant and Beans & Bytes Coffee Shop. The all-suites boutique hotel is conveniently located less than 2 miles from Universal Studios. The Ascend Hotel Collection is a global portfolio of independent, upscale, and historic hotels that is part of Choice Hotels. It is the hotel industry's first "soft brand," which means the hotels maintain their local character and distinctiveness while benefiting from the global support, booking systems, and loyalty programs of a major hotel chain. The collection includes unique properties like historic inns, boutique hotels, and luxury resorts that are designed to reflect the local culture.

Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure ro

Customer Service / Data Entry / Front Desk Representative. Our client in the Ewing area has 50 openings for Customer Service / Data Entry / Front Desk Representatives. All candidates must have previous experience in Customer Service / Data Entry / Front Desk and be computer literate with a working k

Customer Service / Data Entry / Front Desk Representative. Our client in the Ewing area has 50 openings for Customer Service / Data Entry / Front Desk Representatives. All candidates must have previous experience in Customer Service / Data Entry / Front Desk and be computer literate with a working k

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Attends promptly to guest needs and inquiries * Perform various other duties as assigned * Perform various

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. In-depth knowledge of hotel Front Desk operations. Keep front desk area clean and organized.

Keep front desk area clean and organized.

Own the overall health and performance of service desk operations across every Shield-owned MSP, ensuring each service board is clean, accurate, and well-managed by its local Service Desk Manager. MSP, with direct ownership of a service desk or service delivery function. Maintain a living portfolio

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. No customer service representative experience required. If needed, try out products or services ahead of your session.

Minimum of 2 years’ experience providing excellent customer service. With seven locations across Florida, our full-service wellness center in Fort Lauderdale provides comprehensive care, including medical oncology, radiation therapy, immunotherapy, surgical oncology, and clinical trials.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team. Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations. This role is a volume-driven customer service and production-based role that handles the daily ac

We're hiring a Part-time Customer Service Representative to join our Member and Provider Services team. Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations. This role is a volume-driven customer service and production-based role that handles the daily ac

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Responsive Answering Service provides contact center and answering services to businesses across the United States. Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, remote work environment? Responsive Answering is seeking a dedicated and customer-focus

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, unde

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. MUST actually use products and/or services, if provided. Qualif

MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, unde

MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, unde

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Customer Service Representative. Provide customers with information about auxiliary services.

Ace Hardware - - Responsibilities: Greet customers and assist with checkout; Process purchases quickly and efficiently; Answer and monitor all calls and pages promptly, courteously, and effectively; Provide friendly, high-energy service in a fast-paced environment; Stand on your feet for 6 to 8 hou

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions. You get

Administrative Assistant related experience.Experience providing administrative support at an executive level (C-suites, VP, etc.Strong organizational and communication skills.This is a high-level executive coordinator who supports the people who run the airport authority.They prepare board meeting

MUST actually use products and/or services, if provided. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, unde

You are searching for jobs in office administration, reception and executive or personal assistance, and interested in a career in the financial or legal services industries.