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Job DescriptionDescription: The Company Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in the Baltimore, MD 21224 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships. Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently. Pay rate: $16.00 / hr - $17.00 / hr Schedule and shift: Saturday and Sunday (7:00am - 3:00pm) Qualifications/Requirements: • High school diploma or equivalent required., • Prior residential concierge experience., • Worked with 250+ units (desirable)., • Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred, • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public., • Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc., • Neat and professional appearance., • Ability to provide excellent customer service and work well with people., • Detail oriented and able to handle multiple functions at the same time., • Must display exceptional communication skills., • Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services., • Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage., • Must display strong planning, organizational, and time management skills., • Ability to maintain exceptional attendance and punctuality standard. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Requirements:

Job Description Overview Bags, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities A Curbside Concierge - Airline Check-in Agent's responsibilities include handling and securing luggage according to the Transportation Security Administrations’ (TSA) standards. Other responsibilities include issuing boarding passes and tagging bags for airline passengers on departing flights. The Curbside Concierge will also provide general information to passengers about locations/directions and flight information; The Curbside Concierge is expected to provide a high level of customer service to the passengers of the airlines and clients that Bags, Inc. services. The Curbside Concierge is familiar with the Safety, Security & Dangerous Goods as well as HAZMAT procedures, through annual training provided by Bags, Inc. and the air carriers’ partners. They are required to maintain a positive and friendly attitude in a fast paced, high volume active guest service environment Work at a busy Airport curbside location assisting guests by checking their luggage and issuing boarding passes. This is a physically demanding job, requires on-the-job security training and the ability to receive all applicable airport badges. • Immediately and warmly greet Guests as they approach the desk., • Assist guest with check-in of luggage to appropriate airlines. Verify the guest flight itinerary and number of bags being checked., • Input guest information for those who have not previously enrolled in the process., • Process the check in of the guests’ bags to include charging guests credit card for bags as per airline requirements., • Weigh guests’ bags to verify appropriate weight of bags and charge for overweight bags., • Appropriately tag guest luggage with destination tags., • Provide Boarding Pass, Luggage Claim tickets and receipt (if applicable) to guests before they leave desk., • Immediately upon accepting luggage and completion of processing guest, secure luggage., • Must possess excellent verbal and written communication skills., • Maintain a positive, friendly and professional manner at all times, • Organize and stock the Concierge desk., • Uphold clients guest service guidelines and values., • Need to be able to manage payments (credit card) received from guests, • Answer telephones and guest questions., • The ability to manage simple addition. Qualifications Required Qualifications • Ability to work in the early morning rotation, • At least 6 months experience in a face-to-face guest service position preferred, • Data Entry and/or computer experience preferred, • Ability to communicate clearly with guests and clients, • Ability to work in outside weather conditions required, • Knowledge of the airline or travel industry preferred, • Must be eligible to work in the United States., • Must successfully pass the pre-employment criminal background screening., • Follow company appearance guidelines, • Ability to lift up to 70 lbs., • Must be able to push luggage cages both empty (approximately 100 lbs) and full., • Weather: Outdoors 100% of the time including all temperatures and types of weather (rain / humid / allergy related issues / etc)., • Noise: Continued vehicle noise including vehicle horns, multiple conversations and large group noise., • Standing: 100%. Must be able to stand for up to eight (8) hours at a time., • Will consistently and regularly (up to 100%) be required to lift, carrying, reach, push, and pull up to 75 lbs., • Will occasionally (11-33%) be required to bend, squat, and kneel., • Walking: 50% Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards. • With the exception of a fully-grown mustache, beard, or goatee all men must be clean shaven., • No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management., • Clean & well-maintained approved uniforms must be worn on shift, • Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $10.00 per hour (+ tips) This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job DescriptionDescription: The Company Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in the Baltimore, MD 21224 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships. Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently. Pay rate: $18.00 / hr - $19.00 / hr Schedule and shift: Monday through Friday (3:00pm - 11:00pm) Qualifications/Requirements: • High school diploma or equivalent required., • Prior residential concierge experience., • Worked with 250+ units (desirable)., • Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred, • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public., • Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc., • Neat and professional appearance., • Ability to provide excellent customer service and work well with people., • Detail oriented and able to handle multiple functions at the same time., • Must display exceptional communication skills., • Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services., • Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage., • Must display strong planning, organizational, and time management skills., • Ability to maintain exceptional attendance and punctuality standard. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Requirements:

Job DescriptionDescription: The Company Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in the Baltimore, MD 21224 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships. Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently. Pay rate: $18.00 / hr Schedule and shift: Saturday and Sunday (7:00am - 3:00pm) + Monday through Wednesday (3:00pm - 11:00pm) Qualifications/Requirements: • High school diploma or equivalent required., • Prior residential concierge experience., • Worked with 250+ units (desirable)., • Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred, • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public., • Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc., • Neat and professional appearance., • Ability to provide excellent customer service and work well with people., • Detail oriented and able to handle multiple functions at the same time., • Must display exceptional communication skills., • Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services., • Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage., • Must display strong planning, organizational, and time management skills., • Ability to maintain exceptional attendance and punctuality standard. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Requirements:

Job DescriptionDescription: The Company Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in the Baltimore, MD 21224 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships. Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently. Pay rate: $16.00 / hr - $17.00 / hr Schedule and shift: Saturday and Sunday (11:00pm - 7:00am) Qualifications/Requirements: • High school diploma or equivalent required., • Prior residential concierge experience., • Worked with 250+ units (desirable)., • Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred, • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public., • Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc., • Neat and professional appearance., • Ability to provide excellent customer service and work well with people., • Detail oriented and able to handle multiple functions at the same time., • Must display exceptional communication skills., • Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services., • Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage., • Must display strong planning, organizational, and time management skills., • Ability to maintain exceptional attendance and punctuality standard. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Requirements:

Job DescriptionDescription: The Company Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in the Baltimore, MD 21224 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships. Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently. Pay rate: $16.00 / hr Schedule and shift: Monday through Friday (3:00pm - 11:00pm) Qualifications/Requirements: • High school diploma or equivalent required., • Prior residential concierge experience., • Worked with 250+ units (desirable)., • Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred, • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public., • Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc., • Neat and professional appearance., • Ability to provide excellent customer service and work well with people., • Detail oriented and able to handle multiple functions at the same time., • Must display exceptional communication skills., • Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services., • Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage., • Must display strong planning, organizational, and time management skills., • Ability to maintain exceptional attendance and punctuality standard. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Requirements:

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!Compensation: $16 - $18 hourly Responsibilities: • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Complete additional bookkeeping, administrative, and accounting procedures as requested, • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager, • Provide exceptional service to all hotel guests during their stay, • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as neededQualifications:, • Overnight shift; requires flexible hours, • Great communications. and excellent customer service skills are required, • Diploma or equivalent from high school is required; some college is desired, • Experience in the hospitality industry or guest services is preferred, but not required, • Must be computer proficient; experience with accounting or reservation software is a bonusAbout Company A stay at Hampton Inn & Suites Baltimore Inner Harbor places you in the heart of Baltimore, within a 10-minute walk of Baltimore Convention Center and National Aquarium in Baltimore. This hotel is 0.7 mi (1.2 km) from Oriole Park at Camden Yards and 1 mi (1.5 km) from Baltimore Inner Harbor Marina

Job DescriptionDescription: The Company Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in the Baltimore, MD 21224 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships. Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently. Pay rate: $16.00 / hr - $17.00 / hr Schedule and shift: Saturday and Sunday (3:00pm - 11:00pm) Qualifications/Requirements: • High school diploma or equivalent required., • Prior residential concierge experience., • Worked with 250+ units (desirable)., • Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred, • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public., • Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc., • Neat and professional appearance., • Ability to provide excellent customer service and work well with people., • Detail oriented and able to handle multiple functions at the same time., • Must display exceptional communication skills., • Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services., • Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage., • Must display strong planning, organizational, and time management skills., • Ability to maintain exceptional attendance and punctuality standard. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Requirements:

Job Description Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned. ESSENTIAL FUNCTIONS • Gathers and documents brief history and chief complaint in the medical record., • Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider., • Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure., • Assists provider with procedures and minor surgical procedures., • Obtains necessary blood and urine specimens., • Administers and documents injections and other medications given., • High school diploma or general education degree (GED) preferred, • Medical Assistant certification required, • Completion of an accredited Medical Assistant Program, • Ability to perform all medical assisting responsibilities under state and faculty guidelines, • 5 or more years related medical office experience and 2 or more years of specialty expereience, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of GE, EPIC or similar computerized billing system, • Medical terminology preferred

Job Description Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Medical Assistant certification required, • Completion of an accredited Medical Assistant Program, • Ability to perform all medical assisting responsibilities under state and faculty guidelines, • 5 or more years related medical office experience, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of GE, EPIC or similar computerized billing system, • Medical terminology preferred 1. Gathers and documents brief history and chief complaint in the medical record., 2. Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider., 3. Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure., 4. Assists provider with procedures and minor surgical procedures., 5. Obtains necessary blood and urine specimens., 6. Administers and documents injections and other medications given., 7. Assists provider with clarification of patient instruction such as, diagnostic test preparation, and medication administration., 8. Exhibits compassion and empathy for all patients and families at all times., 9. Sterilizes all reusable instruments and equipment as needed. Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:

Job Description Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties assigned. ESSENTIAL FUNCTIONS • Gathers and documents brief history and chief complaint in the medical record., • Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider., • Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure., • Assists provider with procedures and minor surgical procedures., • Obtains necessary blood and urine specimens. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Medical Assistant certification required, • Completion of an accredited Medical Assistant Program, • Ability to perform all medical assisting responsibilities under state and faculty guidelines, • Two to three years related medical office experience, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of GE, EPIC or similar computerized billing system, • Medical terminology preferred

Job Description Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties assigned. ESSENTIAL FUNCTIONS • Gathers and documents brief history and chief complaint in the medical record., • Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider., • Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure., • Assists provider with procedures and minor surgical procedures., • Obtains necessary blood and urine specimens. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Medical Assistant certification required, • Completion of an accredited Medical Assistant Program, • Ability to perform all medical assisting responsibilities under state and faculty guidelines, • Two to three years related medical office experience, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of GE, EPIC or similar computerized billing system, • Medical terminology preferred

Job Description Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties assigned. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Medical Assistant certification required, • Completion of an accredited Medical Assistant Program, • Ability to perform all medical assisting responsibilities under state and faculty guidelines, • Two to three years related medical office experience, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of GE, EPIC or similar computerized billing system, • Medical terminology preferred, • CPR certification is required Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographical location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/ training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employee’s life, career and retirement. More information can be found here:

Job Description Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned. ESSENTIAL FUNCTIONS 1. Gathers and documents brief history and chief complaint in the medical record., 2. Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider., 3. Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure., 4. Assists provider with procedures and minor surgical procedures., 5. Obtains necessary blood and urine specimens., 6. Administers and documents injections and other medications given. Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties as assigned. Specific duties and responsibilities may vary based upon departmental needs. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Medical Assistant certification required, • Completion of an accredited Medical Assistant Program, • Ability to perform all medical assisting responsibilities under state and faculty guidelines, • 5 or more years related medical office experience, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of GE, EPIC or similar computerized billing system, • Medical terminology preferred

Job Description Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned. ESSENTIAL FUNCTIONS • Gathers and documents brief history and chief complaint in the medical record., • Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider., • Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure., • Assists provider with procedures and minor surgical procedures., • Obtains necessary blood and urine specimens., • Administers and documents injections and other medications given., • Assists provider with clarification of patient instruction such as, diagnostic test preparation, and medication administration. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Medical Assistant certification required, • Completion of an accredited Medical Assistant Program, • Ability to perform all medical assisting responsibilities under state and faculty guidelines, • One to two years medical assisting and medical office experience preferred, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of GE, EPIC or similar computerized billing system, • Medical terminology preferred, • CPR certification is required Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: .

Job Description Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned. ESSENTIAL FUNCTIONS • Gathers and documents brief history and chief complaint in the medical record., • Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider., • Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure., • Assists provider with procedures and minor surgical procedures., • Obtains necessary blood and urine specimens. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Medical Assistant certification required, • Completion of an accredited Medical Assistant Program, • Ability to perform all medical assisting responsibilities under state and faculty guidelines, • 5 or more years related medical office experience, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of GE, EPIC or similar computerized billing system, • Medical terminology preferred, • CPR certification is required Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:

Job Description Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned. ESSENTIAL FUNCTIONS • Gathers and documents brief history and chief complaint in the medical record., • Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider., • Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure., • Assists provider with procedures and minor surgical procedures., • Obtains necessary blood and urine specimens. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Medical Assistant certification required, • Completion of an accredited Medical Assistant Program, • Ability to perform all medical assisting responsibilities under state and faculty guidelines, • One to two years medical assisting and medical office experience preferred, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization, • Knowledge of GE, EPIC or similar computerized billing system, • Medical terminology preferred The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographical location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/ training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employee’s life, career and retirement. More information can be found here:

Job Description If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the HSPRS Program Officer for Monitoring & Evaluation, the HSPRS Program Specialist for Data, Quality and Monitoring will support Global Refuge in delivering high quality programs and services for unaccompanied children and families. The position will contribute to all internal quality control, onsite monitoring, desk monitoring, service evaluation and case processing activities. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including: • medical, dental, vision available the first day of employment, • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 days of paid holiday, • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave DUTIES • Provide support to Program Managers and Assistant Director in oversight of program quality and quality assessment tools., • Provide data entry including creating and auditing electronic case files., • Uploading referral documents into the Global Refuge database and tracking compliance of programmatic outcomes., • Assist with various programmatic communication processes and tools, including program memos, network communications, informational materials, and other communications and tools., • Maintain up to date contact lists, and address changes in databases, • Manage monthly and periodic partner meetings., • Manage networkwide training schedule and track participant experience, • Provide assistance for headquarters monitoring preparation including collecting memos, training plans, informal communications, throughout the year and filing reports, • Providing administrative support for funding proposals QUALIFICATIONS • Bachelor's Degree and 2 years of work experience in data analysis or human services program support or an equivalent combination of education and experience., • Proficient in web communications technology, including Teams, Go To Meeting, etc., • Experience working in a non-profit organization preferred., • Possess analytical reasoning, ability to interpret and evaluate complex information, while identifying patterns and essential issues., • Demonstrated effective written and oral communication skills., • Ability to manage and prioritize multiple projects in a fast-paced dynamic working environment., • Commitment to Global Refuge's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants. SPECIAL POSITION REQUIREMENTS • Bilingual in Spanish and English preferred, • Ability and willingness to travel to sites and attend relevant conferences up to 10%., • Valid driver's license required, • Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years., • Must be over 21 years of age Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify. We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

Job DescriptionSalary: PHP 567.25 per hour ABOUT ENTERPRISE MANAGEMENT: Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Full Stack Web Developer ALTERNATE TITLE(S): Software Engineer, Web Application Developer, Full Stack Engineer COMPANY: Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION: Information Technology DEPARTMENT: n/a UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Chief Technology Officer (CTO) ACCOUNTABLE FOR: Designing, developing, testing, and maintaining full stack web applications across the front-end and back-end using modern frameworks and best practices CLASSIFICATION: W8BEN. Full time contractor. COMPENSATION RANGE: PHP 567.25 per hour ANTICIPATED TRAVEL: None. SUMMARY OF POSITION RESPONSIBILITIES: The Full Stack Web Developer is responsible for building, maintaining, and scaling web applications from front-end to back-end. This includes contributing to application architecture, database design, user interface development, API integrations, and DevOps deployments. The ideal candidate has strong experience in both client-side and server-side programming, understands responsive design principles, and thrives in a collaborative, agile development environment. KEY DUTIES AND RESPONSIBILITIES: Front-End Development • Build responsive, user-friendly web interfaces using HTML5, CSS3, JavaScript, and modern frameworks (e.g., React, Vue, or Angular), • Collaborate with UI/UX designers to implement wireframes and user journeys, • Develop and maintain RESTful APIs and server-side logic using technologies such as Node.js, Python (Django/Flask), PHP (Laravel), Ruby on Rails, or .NET, • Design and manage relational and non-relational databases (e.g., PostgreSQL, MySQL, MongoDB), • Deploy and monitor applications on cloud platforms (e.g., AWS, Azure, Heroku, Vercel), • Use Git for version control and participate in collaborative workflows (pull requests, code reviews), • Write unit, integration, and end-to-end tests using frameworks like Jest, Mocha, or Cypress, • Refactor legacy code to align with modern architecture patterns, • Create and maintain technical documentation for APIs, systems, and workflows, • Troubleshoot bugs and ensure minimal downtime and data loss, • Prolonged periods sitting at a desk and working on a computer, • Occasional lifting up to 25 pounds, • Remote only, • Technology-driven, fast-paced, and solution-focused environment COMPETENCIES AND SKILLS: • Experience in healthcare tech, e-commerce, or SaaS development, • Familiarity with HIPAA-compliant development standards (if working in healthcare), • Experience with containerization (Docker, Kubernetes), • Familiarity with CMS platforms (e.g., WordPress, Contentful) LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • Bachelors degree in Computer Science, Software Engineering, or related field OR equivalent work experience, • 25+ years of experience in full stack development, • Proficiency in front-end frameworks (React, Angular, Vue) and back-end frameworks (Node.js, Django, Laravel, .NET Core, etc.), • Experience working with RESTful APIs, Git, CI/CD pipelines, and cloud platforms, • Solid understanding of web security, cross-site scripting, CORS, and other vulnerabilities, • Strong communication skills and ability to work collaboratively across teams

Job DescriptionSalary: PHP 283.63 per hour ABOUT HOLBROCK ESTATES SUPPORTIVE HOUSING PROGRAMS: HolBrock Estates is a Baltimore-based management and consultation firm dedicated to empowering economically disadvantaged, disabled, and high-risk individuals through the development and oversight of impactful housing and support programs. While HolBrock Estates does not directly own the programs it supports, it plays a pivotal role in designing, managing, and consulting for a wide range of services including homeless shelters, assisted living facilities, and supportive housing programs. With nearly a decade of experience and over 5,000 individuals impacted, HolBrock Estates applies a holistic, person-centered approach that connects underserved populations with essential servicesranging from stable housing and life skills training to job placement, entitlement advocacy, and nutritious meals. The firm specializes in helping providers serve individuals with complex needs who are often excluded from traditional systems of care. At HolBrock Estates, we envision a society where all individualsregardless of disability or socio-economic statushave the opportunity to achieve stability, dignity, and independence. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (443) 539-8508 HUMAN RESOURCES PHONE NUMBER: (443) 539-8508 ext 10 POSITION TITLE: Administrative Assistant ALTERNATE TITLE(S): Program Support Clerk, Housing Administrative Coordinator COMPANY: HolBrock Estates Supportive Housing Programs DIVISION: Operations DEPARTMENT: Supportive Housing Programs UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM 5:00 PM ACCOUNTABLE TO: Operations Manager 5 (Chief Operations Officer, in absence of Operations Manager 5) ACCOUNTABLE FOR: Providing administrative support to the Supportive Housing Programs, ensuring documentation, coordination, and communication systems run smoothly CLASSIFICATION: W8BEN hourly COMPENSATION RANGE: PHP 283.63 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Administrative Assistant supports HolBrock Estates Supportive Housing Programs by performing clerical and organizational tasks to ensure smooth daily operations. This role assists with documentation, scheduling, communication, and logistical support for resident programs, case management services, and housing compliance. Reporting directly to the Operations Manager 5, the Administrative Assistant helps maintain accurate records, facilitates resident support efforts, and serves as a liaison between staff, clients, vendors, and external partners. SCHEDULED DUTIES AND RESPONSIBILITIES: • Answer and direct phone calls, emails, and visitor inquiries related to supportive housing services, • Prepare correspondence, reports, schedules, and intake packets for new residents, • Manage digital and physical filing systems, including resident case files, incident reports, and vendor records, • Track and schedule appointments, inspections, transportation requests, and internal meetings, • Maintain supply inventory, order office materials, and coordinate deliveries for housing sites, • Assist program staff with compiling service documentation, submitting referrals, and logging progress notes, • Support housing compliance by maintaining checklists and audit-ready documents, • Maintain confidentiality of all resident and personnel records UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Take initiative to identify areas for process improvement and cost savings, • Assist with special projects, vendor transitions, and system implementations as assigned, • Participate in interdepartmental workgroups focused on performance improvement or new service lines, • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Co-facilitate orientation of new hires, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance and improve company performance, • Support event coordination for resident engagement activities and provider outreach, • Assist with implementation of new operational procedures, forms, or tracking systems, • Troubleshoot equipment or facility service issues and coordinate with vendors for resolution, • Support onboarding/orientation for new housing staff or volunteers, • Participate in internal audits, surveys, or reviews as assigned, • Provide administrative support to other departments or teams during staff absences, • Maintain a professional and trauma-informed presence while engaging with vulnerable populations, • Prolonged periods sitting at a desk and working on a computer, • Occasional lifting up to 25 pounds, • Remote only, • Strong organizational and time management abilities, • Excellent communication and interpersonal skills, • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and cloud-based systems, • Ability to multitask and adapt to changing priorities, • Commitment to confidentiality and trauma-informed service practices, • Basic understanding of housing services, behavioral health, or case management a plus LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • High school diploma or equivalent (required); Associates or higher degree preferred, • Minimum of 2 years administrative or customer service experience, preferably in housing, human services, or nonprofit sectors, • Must pass background and reference checks, • Familiarity with Maryland housing programs, Medicaid documentation, or HMIS preferred

Job DescriptionSalary: PHP 283.63 per hour ABOUT FREEDOM HEALTH SYSTEMS, INC: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practicesempowering them to deliver high-quality, person-centered care to their communities. While we do not provide direct healthcare services, Freedom Health Systems plays a vital role behind the scenes by strengthening organizational infrastructure, supporting service expansion, and helping our partners lead with innovation and integrity. Our expertise spans a wide range of operational services, including revenue cycle management, prior authorization, virtual front office support, medical billing and coding, human resources, and compliance consulting. At Freedom Health Systems, we are deeply committed to breaking down barriers in the behavioral health space, with a particular focus on serving marginalized and underserved populations. Our team fosters a collaborative, forward-thinking work environment where every employee contributes to advancing impactful, community-based care. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: 667-239-9572 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: 667-239-9572 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: POSITION TITLE: Appointment Rules Verification Specialist ALTERNATE TITLE(S): Scheduling Compliance Coordinator, Intake & Verification Analyst COMPANY: Freedom Health Systems, Inc. (in support of all customer companies under contract) DIVISION: Operations DEPARTMENT: Scheduling UNIT: n/a BENEFITS PACKAGE: Ineligible. WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST ACCOUNTABLE TO: Scheduling Department Supervisor (Chief Operations Officer in the absence of the Scheduling Department Supervisor) ACCOUNTABLE FOR: Ensuring the accurate and timely scheduling of client appointments, managing communication between clients and providers, and maintaining up-to-date scheduling records in alignment with program standards and operational efficiency. CLASSIFICATION: W8BEN COMPENSATION RANGE: PHP 283.63 per hour ANTICIPATED TRAVEL: none SUMMARY OF POSITION RESPONSIBILITIES: The Scheduling Coordinator is responsible for managing the daily scheduling and rescheduling of client appointments across programs. This role ensures that all client appointments are accurately entered, confirmed, and communicated to both clients and providers. The coordinator plays a key role in client engagement and continuity of care by monitoring incoming communication, sending reminders, and supporting new client onboarding through effective intake scheduling. The position requires attention to detail, responsiveness, and the ability to manage scheduling across multiple programs and provider types in a fast-paced environment. SCHEDULED DUTIES AND RESPONSIBILITIES: • Assist clients in scheduling and rescheduling appointments promptly and accurately, • Monitor real-time communication from providers through Google Chat, phone, and email, • Review and manage Answer Connect messages to follow up with clients who need callbacks or appointment adjustments, • Track non-responsive clients and send Reconnection Letters as needed, • Monitor Category B, E, and P clients with disconnected numbers and send Reconnection Letters every third Monday of the month, • Provide daily appointment reminders via phone for all client category types, • Conduct outbound reminder calls to confirm upcoming appointments across all service types, • Confirm newly booked appointments with clients to ensure accuracy and completion, • Maintain and update a Google Sheet tracking provider appointments for daily huddles, including:, • Psychiatric, Somatic, and Health Home Monthly Services, • Urine Screening and 90792 - 6-Month Evaluations, • Participate in Ring Central meetings with the PAS team to support new intake scheduling, • Reschedule missed appointments promptly and notify providers as appropriate, • Coordinate with prescribers and send daily text reminders about missed appointments, • Assist your supervisor with additional scheduling or client outreach tasks as needed, • Support cross-functional collaboration with other departments (PAS, clinical, operations), • Participate in internal quality improvement initiatives related to client engagement or scheduling efficiency, • Maintain confidentiality of all client information and scheduling records, • Contribute to improved tracking of missed or unresponsive appointments, • Help onboard new staff by training on scheduling protocols and communication workflows, • Remain informed and compliant with all relevant policies, procedures, and standards related to scheduling and client engagement PHYSICAL DEMANDS: • Prolonged periods sitting at a desk and working on a computer, • Remote, • Fast-paced, deadline-driven environment with collaborative teams COMPETENCIES AND SKILLS: • Strong organizational skills and attention to detail, • Ability to prioritize and manage multiple tasks efficiently, • Excellent verbal and written communication skills, • Comfort with virtual communication tools (Google Chat, Ring Central, phone systems), • Proficiency with Google Sheets, scheduling software, and tracking systems, • High level of professionalism, reliability, and confidentiality, • Experience in client-centered roles is a plus LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • High school diploma or GED required; some college or administrative training preferred, • Minimum 12 years of experience in scheduling, administrative support, or customer service, • Experience in healthcare, behavioral health, or outpatient settings is strongly preferred, • Must pass background check and reference screening, • Familiarity with HIPAA and client confidentiality best practices required

Job Description Job Title: Assistant General Manager Reports To: General Manager Location: Morgan View – Morgan State University Compensation: $50,000.00-$55,000.00, furnished two-bedroom apartment and a comprehensive benefits package FLSA Status: Exempt SUMMARY: Under the direct supervision of the General Manager, the Assistant General Manager is responsible for overseeing all tasks associated with accounts receivable, residents’ accounts, front desk operations, opening/closing procedures, and human resource functions for the site. The Assistant General Manager may be responsible for areas including but not limited to fiscal oversight; licensing; marketing plan development, implementation, oversight; and supervision of full-time and student employees. This position requires the staff member to live on site and serve in an on-call duty rotation. Essential Duties and Responsibilities: • Oversee all resident accounts, current and past, including daily deposits/batch entry, correspondence, collections, electronic payment processing, entering license fee/non-license fee charges, record keeping, NSF and chargeback follow up, damage billing, and responding to resident inquiries., • Supervise Resident Director and all resident engagement activities., • Coordinate the financial aid deferment process with residents, as well as the financial aid payment process in conjunction with the Bookkeeper., • Oversee and prepare invoicing to the University for residents on EZPay., • Create, document, and follow up on Personal Payment Plans for residents unable to meet payment deadlines as outlined in the housing license., • Responsible for entire collections process including all communications to residents and guarantors, collections account filing, and other means to ensure overall delinquency rate remains low., • Submit regular reports to supervisor regarding delinquency rate., • Recruit, select, train, supervise, and evaluate staff members., • Coordinate human resource function for employees including pre-employment screening, new hire processing, and on-going benefits functions., • Oversee customer service functions of office including maintaining a pleasant environment, training all staff that assist customers, and designing procedures to ensure success., • Participate in quarterly meetings with stakeholders as needed., • Participates in 24-hour facilities maintenance emergency response rotation while documenting incidents. Being on duty requires a 30-minute response radius of the community., • Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Bachelor’s degree in business or related field., • Two (2) years of full-time experience in student housing operations, property management or similar field., • Supervisory experience of full-time staff members., • A willingness to learn and lead project-based administrative operations., • Experience with crisis management and on-call responsibilities., • Knowledge of Microsoft Outlook, Excel and Word as well as basic typing skills., • Knowledge of administrative operations including budgets, personnel, facilities, assignments, accounts payable, and billing., • Must possess strong interpersonal, communication (oral and written) skills., • Excellent attention to detail and organizational skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. This is not an employment contract. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K. If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.

Job Description:\n\nSalary: $25 - $45 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Operations Manager position includes responsibilities that span across the following three organizations, all under shared leadership: FOCUS #1 Community Wellness Outpatient Mental Health Center FOCUS #2 Lighthouse Behavioral Health Center FOCUS #3 Freedom Healthcare You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as a 40-hour per week position, with a portion of the the total weekly hours allocated to each organization. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. DIVISION: Operations ACCOUNTABLE TO: Chief Operations Officer (CEO in the absence of Chief Operations Officer) CLASSIFICATION: This is a full-time, W-2 employee position totaling 40 hours per week, worked over three scheduled days, with hours allocated across three affiliated companies as follows:Freedom Health Care Freestanding General Primary Care Clinic (FHFSGC):Part-time, W-2 employee approximately 4 hours per week (10% of total weekly hours)Community Wellness Outpatient Mental Health Center (CWOMHC):Part-time, W-2 employee approximately 18 hours per week (45% of total weekly hours)Lighthouse Behavioral Health Center (LHBHC):Part-time, W-2 employee approximately 18 hours per week (45% of total weekly hours) WORK SCHEDULE:(Monday Friday, 8:00 AM 5:00 PM):8:00 AM 8:10 AM Team check-in and daily planning8:10 AM 8:40 AM Participate in Operations Division leadership meeting8:40 AM 11:40 AM Conduct six (6) 30-minute clinical supervision sessions (or use time for candidate interviews or operations support)11:40 AM 12:20 PM Lunch12:20 PM 1:20 PM Weekly standing meetings with COO, HR, or finance (based on day)1:20 PM 2:50 PM Conduct six (6) 15-minute client observations for supervisee quality monitoring2:50 PM 4:50 PM Conduct four (4) 30-minute client-facing sessions (H0001/90791 or follow-up) with real-time ICANotes documentation4:50 PM 5:00 PM Team wrap-up and end-of-day troubleshooting COMPENSATION RANGE:Compensation for this position ranges from $28.00 to $45.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 10% of the time. There is no additional compensation for travel. PHYSICAL DEMANDS:Walking and standing during rounds, site visits, and staff monitoringProlonged desk work for documentation review and EHR navigationOccasional lifting of materials or supplies (up to 25 lbs) WORKING CONDITIONS:Behavioral health clinic and residential group home environmentsFast-paced and compliance-driven work settingMust be available for scheduled on-call coverage and weekend responsiveness COMPETENCIES AND SKILLS:Experience overseeing both residential and outpatient servicesFamiliarity with ICANotes or similar EHR platformsTraining in trauma-informed care, motivational interviewing, and harm reductionMinimum 5 years of experience in clinical and operational leadership in behavioral health settingsFamiliarity with COMAR 10.47 regulations, Medicaid billing, and accreditation standards (CARF, OHCQ, CSA)Strong leadership, communication, and documentation review skillsBoard-approved Clinical Supervisor credentialExperience with Medicaid documentation and behavioral health billingFamiliarity with CARF or Joint Commission accreditation standardsExperience supervising clinical interns and pre-licensed professionals LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:Masters degree in counseling, social work, psychology, or related behavioral health disciplineCurrent Maryland licensure as LCPC, LCSW-C, LCADC, LGADC, or equivalentBoard-approved clinical supervisor status under MD Board of Professional Counselors and Therapists FOCUS #1: ACCOUNTABLE FOR: Administrative oversight and clinical supervision of the outpatient mental health center (OMHC), ensuring compliance with COMAR, maintaining documentation standards, overseeing multidisciplinary staff, and directing service delivery CLASSIFICATION: Part-time, W-2 employee approximately 18 hours per week (45% of total weekly hours) ALTERNATE TITLE(S): OMHC Administrator, Clinical Program Director, Clinical Supervisor COMPANY: Community Wellness Outpatient Mental Health Center Community Wellness Outpatient Mental Health Center (CWOMHC) is a person-centered behavioral health organization committed to improving the mental and emotional well-being of individuals and families across our community. We offer a full continuum of outpatient servicesincluding therapy, psychiatric evaluation, medication management, and care coordinationdesigned to meet the diverse needs of our clients in a compassionate and culturally responsive environment. CWOMHC supports holistic recovery by integrating somatic, behavioral, and rehabilitative care. Our interdisciplinary team is dedicated to fostering resilience, dignity, and empowerment through trauma-informed, evidence-based practices. We serve children, adolescents, and adults with a wide range of behavioral health conditions, always with a focus on accessibility, community connection, and client choice. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-9920 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 309-9920 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: FOR: All OMHC staff SUMMARY OF POSITION RESPONSIBILITIES: The Program Director & Clinical Supervisor for CWOMHC provides executive oversight of clinical operations, administrative systems, staff supervision, and regulatory compliance for the organizations outpatient mental health clinic (OMHC). This dual-role position is responsible for ensuring the continuity of clinical services, monitoring staff performance, managing program quality and efficiency, and fulfilling the duties as required under COMAR 10.21.20.10 and COMAR 10.21.17. The role ensures that clients receive clinically appropriate, timely, and coordinated mental health services while maintaining compliance with Maryland state regulations, audit standards, and ethical practices. COMAR REGULATORY RESPONSIBILITIES Per COMAR 10.21.20.10 Program Director RequirementsBe a licensed mental health professional, or hold a masters degree in:Mental healthHealth servicesBusiness administrationBe employed at least 20 hours per week at the OMHCResponsible for:Ensuring administrative requirements of COMAR 10.21.17 are metFulfilling all OMHC programmatic requirementsProviding continuity of service when clinical staff are unavailableImplementing a system of clinical supervision for all treatment staffDemonstrating knowledge of all regulatory requirements for the operation of the OMHC Clinical Supervisor ResponsibilitiesProvide clinical oversight and supervision to licensed and unlicensed clinical staffReview and co-sign treatment plans, progress notes, assessments, and documentation as requiredProvide regular supervision sessions in accordance with board and payer guidelinesApprove clinical content for audits and Medicaid billingSupport clinician performance development, compliance, and quality assurance SCHEDULED DUTIES AND RESPONSIBILITIES: Administrative OversightManage day-to-day operations of the outpatient mental health centerSupervise front desk, intake, scheduling, and patient access functionsEnsure compliance with appointment timeliness, client assignment, and documentation trackingFacilitate weekly staff meetings and department-specific huddles Clinical SupervisionProvide weekly/biweekly clinical supervision to LMSWs, LGPCs, and internsGuide staff in assessment, diagnostic formulation, treatment planning, and crisis interventionMonitor service documentation for 90791, 99214, 90837, 90832, and H0032 codesEnsure that all documentation meets Medicaid and COMAR audit readiness standardsTrain and mentor clinicians in real-time documentation and integrated service delivery Quality Assurance & ComplianceEnsure all regulatory requirements are met for documentation, licensure, supervision, and patient safetyMonitor and audit treatment plans, EHR entries, and clinical workflowsCollaborate with billing, compliance, and HR to maintain records for state inspectionsPrepare for CARF, OHCQ, and Medicaid audits and lead corrective action plans Interdisciplinary CollaborationCoordinate closely with psychiatric, nursing, care coordination, and peer support teamsParticipate in treatment team meetings and clinical case reviewsAssist with integration of behavioral health and primary care efforts with partnering organizations UNSCHEDULED DUTIES AND RESPONSIBILITIES:Troubleshoot staff or client-related issues as they ariseSupport recruitment and onboarding of new staff and clinical internsAttend community stakeholder or provider network meetings as a representative of CWOMHCProvide leadership during internal or external crises impacting clinical care FOCUS #2: ACCOUNTABLE FOR: The overall clinical and administrative management of Lighthouse Behavioral Health Centers licensed and residential behavioral health programs, including regulatory compliance, staff supervision, clinical quality, client outcomes, and fiscal accountability CLASSIFICATION: Part-time, W-2 employee approximately 18 hours per week (45% of total weekly hours)ALTERNATE TITLE(S): Clinical Director, Program Administrator, Clinical Supervisor COMPANY: Lighthouse Behavioral Health Mental Health Center Lighthouse Behavioral Health Center is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 400-6206 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: FOR: All SUD staff SUMMARY OF POSITION RESPONSIBILITIES: The Operations Manager for Lighthouse Behavioral Health Center fulfills the regulatory roles of Clinical Director, Program Administrator, and Clinical Supervisor across residential and outpatient substance use disorder treatment services. This position is responsible for supervising clinical and administrative teams, ensuring compliance with COMAR Title 10.47 (Substance Use Treatment Services), overseeing daily operations, and ensuring that client services are delivered effectively, ethically, and in alignment with State regulations and accreditation standards. This leadership position provides direction for MAT, SUD, and SUD residential treatment programs all managed under Lighthouse Behavioral Health Center, LLC. REGULATORY ROLES & RESPONSIBILITIES: Clinical Supervisor per COMAR 10.47.01.06 & 10.47.02.06Serve as the designated Clinical Supervisor for all licensed treatment programsMust hold:A masters degree in counseling or related field, andLicensure or certification as an alcohol and drug counselor (e.g., LCADC, LGADC, LCPC), orBoard-approved supervision credentialsOversee delivery of clinical services, including documentation and direct care supervisionProvide clinical supervision to multidisciplinary staff including licensed counselors, interns, and support staffMay carry a small caseload at the discretion of the COO Program Administrator per COMAR 10.47.01.04Ensure all services are delivered in compliance with COMAR and funding requirementsOversee staffing plans, shift coverage, and 24/7 residential operationsEnsure staff are trained in CPR, crisis intervention, and behavioral support strategiesServe as the point of contact for licensing entities, MCOs, and accrediting bodiesMaintain documentation readiness for OHCQ, CSA, CARF, and internal audits Clinical DirectorProvide oversight and leadership for all clinical programming and therapeutic interventionsApprove treatment plans, assessments, and discharge planning activitiesMonitor utilization review and case assignmentsEnsure trauma-informed, culturally responsive care deliveryGuide implementation of evidence-based and recovery-oriented practices SCHEDULED DUTIES AND RESPONSIBILITIES: Clinical OversightSupervise daily clinical activities, including therapy sessions, group programming, and treatment planningReview and co-sign documentation as required for unlicensed or provisionally licensed staffLead clinical case reviews and staff development huddlesEnsure service codes such as H0024, H0038, W7330, W7350, 99214, and H0001 are used appropriately and documented accurately Administrative OperationsOversee facility readiness, compliance with safety protocols, and emergency preparednessCoordinate staffing schedules to ensure round-the-clock supervision at residential sitesManage residential census and ensure timely service initiation for new admissionsLead weekly operations and quality assurance meetings Staff Supervision & Performance ManagementConduct staff evaluations, manage corrective action plans, and oversee onboardingTrain and supervise Psychiatric Mental Health Nurse Practitioners, Addictions Counselors, Co-Occurring Disorder Counselors, Registered Peer Supervisors, Social Work SupervisorsMaintain clinical supervision logs and sup

Job DescriptionSalary: Ranges between $25.00 per hour to $35.00 per hour ABOUT ENTERPRISE MANAGEMENT: Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Accounts Payables Manager ALTERNATE TITLE(S): AP Manager, Disbursements Manager, A/P Department Manager COMPANY: Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION: Accounting & Finance DEPARTMENT: Accounts Payables UNIT: n/a BENEFITS PACKAGE: Paid time off; health, dental, and vision insurance reimbursement; professional development support. WORK SCHEDULE: Monday Friday, 8:00 AM 5:00 PM ACCOUNTABLE TO: Controller or Chief Financial Officer (CFO, in absence of Controller) ACCOUNTABLE FOR: All staff who have duties associated with accounts payable activities and performance across all customer companies under contract. CLASSIFICATION: W-2 employee; full-time hourly COMPENSATION RANGE: Ranges between $25.00 per hour to $35.00 per hour, commensurate with experience and qualifications ANTICIPATED TRAVEL: Up to 10% of the time (interoffice and site-based meetings) SUMMARY OF POSITION RESPONSIBILITIES: The Accounts Payables Manager is responsible for overseeing all aspects of accounts payable and disbursement processes across the companies serviced by Enterprise Management. This includes vendor invoicing, payment processing, staff reimbursements, and maintaining accurate financial records in accordance with GAAP, regulatory standards, and internal policy. This role supports all industries under Enterprise Managements oversight, including behavioral health, supportive housing, food services, and real estate. The manager ensures payments are timely, accurate, and appropriately authorized, while working closely with vendors, department heads, and the finance team to maintain strong internal controls. The AP Manager plays a vital role in cash flow management, vendor relations, and expense accountability across the organization. SCHEDULED DUTIES AND RESPONSIBILITIES: • Manage full-cycle accounts payable operations across all affiliate entities, including processing invoices, matching purchase orders, and ensuring proper approvals, • Oversee and verify vendor payments, reimbursements, stipends, contractor invoices, and recurring expenses, • Coordinate payment schedules to optimize cash flow and maintain healthy vendor relationships, • Reconcile accounts payable balances and vendor ledgers monthly to ensure accurate financial reporting, • Supervise and train AP support staff, including assigning responsibilities, monitoring workloads, and ensuring timely processing, • Maintain and enforce internal controls for invoice approval, expense coding, vendor onboarding, and disbursement authorization, • Ensure timely processing of 1099s and year-end tax forms in compliance with IRS regulations, • Collaborate with program directors and department leads to clarify budget allocations, invoice discrepancies, and payment expectations, • Track and resolve payment issues, vendor disputes, or duplicate entries quickly and professionally, • Maintain accurate vendor records, contracts, and W-9 documentation, • Ensure the consistent application of payment terms and company policy for all vendors and contractors, • Assist with the preparation of cash flow forecasts and AP aging analysis reports, • Support the Controller or CFO in annual audits, internal reviews, and documentation gathering for compliance purposes, • Maintain accurate, timely data in accounting platforms and enterprise systems (e.g., QuickBooks, Sage Intacct, NetSuite, or other systems in use) UNSCHEDULED DUTIES AND RESPONSIBILITIES: • Serve as point of contact for payables escalations and internal/external stakeholder inquiries, • Take initiative to identify areas for process improvement and cost savings, • Assist with special projects, vendor transitions, and system implementations as assigned, • Participate in interdepartmental workgroups focused on performance improvement or new service lines, • Support the CFO/Controller with ad hoc financial analysis and reporting, • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Co-facilitate orientation of new hires related to documentation, payables procedures, and compliance requirements, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Prolonged periods sitting at a desk and working on a computer, • Occasional lifting up to 25 pounds, • On-site only, • Strong understanding of GAAP and accounts payable best practices, • Ability to manage multiple company files and processes simultaneously, • High attention to detail and accuracy, • Strong Excel and accounting software skills, • Excellent communication and interpersonal skills for vendor and internal collaboration, • Commitment to confidentiality, accountability, and process integrity LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: • Master's degree in Accounting, Finance, or a related field required, • Minimum 35 years of experience in full-cycle accounts payable required; multi-entity or consulting firm experience strongly preferred, • Experience with nonprofit, healthcare, or real estate industries a plus, • Familiarity with QuickBooks, Sage, Intacct, or comparable accounting software, • Ability to pass background and reference checks as required

Job Description Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Completion of an accredited program in Phlebotomy, • More than 10 years of Phlebotomy experience, • 3-4 years medical office experience, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization 1. Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices., 2. Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities., 3. Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module., 4. Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered., 5. Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources., 6. Confirms all written orders on the requisition match specimen label., 7. Identifies any special instructions that have been written on the requisition and clarifies after performing venipuncture. Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:

Job Description POSITION OVERVIEW This position is primarily responsible for ensuring a welcoming, positive, person-centered environment using trauma-informed principles and excellent customer service. This role combines front desk responsibilities with client engagement, environmental monitoring, and safety oversight to support the health and well-being of all clients, visitors, and staff. This position plays a vital role in fostering a sense of community while maintaining appropriate boundaries and ensuring compliance with agency policies and safety protocols. REPORTING STRUCTURE There are no staff members reporting to this position. SPECIFIC RESPONSIBILITIES Client Engagement and Support · Create a warm, respectful, and inclusive front office presence that promotes trust and belonging. · Actively engage clients using trauma-informed communication and relational approaches. · Support clients in integrating into the community with positive behavior and social norms. · Build rapport and mentor clients who may be struggling with group dynamics or behavioral expectations. · Model respectful, non-judgmental, and compassionate behavior at all times. Building Safety & Environment · Implement and monitor check-in/check-out protocols to ensure controlled and safe access to the building. · Conduct regular walkthroughs of interior and exterior spaces (offices, hallways, bathrooms, courtyard, parking lot, exterior grounds etc.) to assess for safety concerns and maintenance needs. · Identify early signs of client distress, crises, or conflict; initiate appropriate support responses and follow de-escalation protocols. o Develop and enforce healthy norms using a harm reduction approach, while ensuring regulatory and standards compliance, for example: o Enforcing a no smoking ban within 25 feet of building entrances, while offering smoking cessation support and alternative areas where smoking is permitted. o Conducting bag checks and personal items searches with great care and respect of privacy, explanation of the purpose, and not more than what is necessary to ensure a safe environment. o Removing dangerous items and persons from the premises, such as offering alternatives that reduce harm to people or property. · Actively collaborate with staff to flag potential risks and ensure follow-up with clients. Administrative & Operational Support · Answer and direct phone calls, emails, and faxes according to protocols. · Perform office tasks including mail distribution, room restocking, key management, client ID badge creation, and deliveries. · Support managers in implementing building policies and procedures. · Document incidents thoroughly and accurately; participate in follow-up actions as needed. · Maintain confidentiality and share sensitive information only on a need-to-know basis. · Perform other miscellaneous tasks as required by the Office Manager. KNOWLEDGE, SKILLS, AND ABILITIES • Proactive, assertive engagement, • Strong interpersonal skills, • Communicate clearly and effectively in both written and verbal communication, • Professional attitude and appearance, • Ability to demonstrate genuine care and concern and develop trust-based relationships, • Conflict early identification, de-escalation, and management, • Ability to correctly interpret and enforce policies and procedures, • Multitasking and flexibility to changing priorities, • In urgent situations, ability to function decisively, with authority and be resourceful, • Walk and stand for extended periods of time, • Lift and carry deliveries, supplies, and other items as needed (up to 25 lbs), • Knowledge and comfort working with individuals with mental health disorders and/or substance use with a non-stigmatizing, supportive approach EDUCATION, WORK EXPERIENCE AND JOB REQUIREMENTS Education: High School Diploma and/or equivalent professional experience working in a role related to behavioral health, human services, customer service, or safety/security. OJT: 90 days training required for effective performance. Within 90 days of employment, successfully complete training/certification and demonstrate proficiency in: Mental Health First Aid, CPR, First Aid, AED, Naloxone and Overdose Prevention. Other Job Requirements: Proficiency in using technology, including Microsoft Office applications, office equipment (printers, fax machines, scanners, etc.)

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance, • Maintaining and providing a secure, safe, healthy, and supportive community in addition to helping stabilize our residents by promoting self-worth., • Maintaining a clean building environment by encouraging residents to properly and carefully discard their trash; partake in the cleanliness of the building; ensuring that the building is sanitary; ensuring vacant apartment efficiencies are properly prepped and sanitized for new residents., • Coordinating with outside contractors for maintenance and repair tickets., • Maintaining the cleanliness and upkeep of the office area, front desk area, staff bathroom, storage room and resident activity area., • Maintaining the cleanliness, organization and upkeep of storage room and building cleaning supply closets, etc., • Monitor building security cameras., • Building surveillance and smoke checks., • Supervising residents during fire drills, completing the Fire Drill report, and filing in the Fire Drill Logbook.Clerical Assistance, • Other responsibilities will include assisting in office tasks, filing, screening calls, emailing, typing correspondence/fliers, compiling documents, copying, researching, etc., • Assisting with the facilitation of day programming and resident groups as needed., • In a professional manner, securing charts/records containing confidential and sensitive information, and the upkeep of program brochures, fliers, etc., • Monitoring and maintaining Daily Building Logs., • Data entry -- shift reports., • Using business communication skills when promoting and explaining the agency services properly and professionally redirecting residents to Case Manager for problem resolution and calling emergency responders when in a crisis situation., • Assisting with evaluating programs effectiveness in producing positive results., • Assisting with maintaining and the upkeep of clients files in PSH., • Providing customer service by greeting, receiving, and assisting visitors who are entering the building and ensuring visitors sign in/out., • Responsible for receiving and submitting maintenance order requests for proper processing., • Distributing mail and packages accordingly to designated apartments. Skills & Qualifications, • Some college experience in Human Service, Business, Social Work, or Psychology, High School Diploma required., • Strong interpersonal skills, reading/writing (grammar) skills, customer service, and office skills., • Knowledge of business/office etiquette including business communication., • Ability to handle difficult or sensitive situations and make good judgement., • Experience working with homeless or at-risk populations. Human Service experience may be substituted for college experience., • Strong organizational skills, strong leadership skills, ability to work under pressure, ability to work independently and as part of a team; self-motivated., • Effective verbal skills: Must be a person to establish a professional working relationship with residents, staff, volunteers and community partners., • Computer literacy: must be proficient in Microsoft Office Suite, (Word, Excel, PowerPoint, Outlook).

Job Description Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned. ESSENTIAL FUNCTIONS • Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices., • Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities., • Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module., • Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered., • Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources., • Confirms all written orders on the requisition match specimen label., • Identifies any special instructions that have been written on the requisition and clarifies after performing venipuncture. EDUCATION and/or EXPERIENCE • High school diploma or general education degree (GED) preferred, • Completion of an accredited program in Phlebotomy, • 5-10 years of Phlebotomy experience, • Two to three years medical office experience, • General understanding and application of basic accounting principles, • PC proficiency, • Strong customer service skills, • Accurate data entry skills, • Current knowledge of payer requirements for referrals and pre-authorization

Job DescriptionSalary: Ranges between $25.00 per hour to $37.00 per hour ABOUT ENTERPRISE MANAGEMENT: Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10 POSITION TITLE: Accounts Receivables Manager ALTERNATE TITLE(S): Revenue Cycle Manager, Billing & Collections Manager, A/R Department Manager COMPANY: Enterprise Management Solutions, Inc. (in support of all customer companies under contract) DIVISION: Accounting & Finance DEPARTMENT: Accounts Receivables UNIT: n/a BENEFITS PACKAGE: Paid time off; health, dental, and vision insurance reimbursement; professional development support. WORK SCHEDULE: Monday Friday, 8:00 AM 5:00 PM ACCOUNTABLE TO: Controller or Chief Financial Officer (CFO, in absence of Controller) ACCOUNTABLE FOR: All staff who have duties associated with revenue cycle activities and accounts receivable performance across all customer companies under contract. CLASSIFICATION: W-2 employee; full-time hourly COMPENSATION RANGE: Ranges between $25.00 per hour to $37.00 per hour, commensurate with experience and qualifications ANTICIPATED TRAVEL: Up to 10% of the time (interoffice and site-based meetings) SUMMARY OF POSITION RESPONSIBILITIES: The Accounts Receivables Manager is responsible for overseeing the full revenue cycle and accounts receivable functions across all companies serviced under Enterprise Management. This includes leadership of invoicing, aging report reconciliation, collections follow-up, payer communication, and payment posting for Medicaid, Medicare, private insurance, self-pay, grants, contracts, and non-healthcare service lines such as food services and real estate. The role will lead and supervise a billing support team, serve as liaison between the finance department and program leadership, and develop systems to ensure timely and accurate billing and collections in accordance with payer rules and regulatory standards. This role also includes monitoring and reporting key performance indicators (KPIs) to senior leadership. The Accounts Receivables Manager plays a critical part in financial stewardship, supporting the sustainability of diverse health and human service programs. SCHEDULED DUTIES AND RESPONSIBILITIES: • Oversee day-to-day accounts receivable (A/R) and billing operations across a portfolio of companies including behavioral health centers, primary care clinics, food service businesses, supportive housing programs, and real estate holdings, • Coordinate and lead A/R focused meetings with Operations Managers weekly identifying areas for improvement and troubleshooting to exceed CEO anticipated revenues in a compliant yet efficient manner, • Ensure all meeting minutes held by you or you department are documented and added to the company minute book, • Lead and manage the full revenue cycle process: charge capture, claims submission, payment posting, patient/resident invoicing, follow-ups, and collections, • Ensure timely invoicing and collections across all payers, contracts, and customer accounts, including government funders, private insurers, tenants, residents, and food service clients, • Review and reconcile A/R aging reports by company, payer, and revenue stream; escalate unresolved balances and coordinate appropriate collection strategies, • Supervise billing and collections staff, including assigning tasks, evaluating performance, and ensuring continuous training and compliance, • Collaborate with operations, program, and administrative leaders from each company to ensure appropriate documentation, coding, and authorization is obtained to support billing, • Develop and enforce internal controls and standard operating procedures to ensure compliance with internal policies and external regulations, • Maintain up-to-date payer knowledge and guidance related to Medicaid, Medicare, commercial payers, grant billing, SNAP/HUD housing payments, and service agreements, • Communicate regularly with external parties including insurance carriers, funders, state Medicaid offices, managed care organizations, and grant administrators to resolve claims, denials, or payment issues, • Analyze revenue cycle metrics and provide regular reports to the Controller or CFO on collection rates, A/R trends, billing errors, denials, and cash projections, • Coordinate batch review and approval processes with department leads to ensure timely revenue recognition and data integrity, • Assist in maintaining billing modules and fee schedules in electronic health records (EHRs), accounting platforms, or billing systems, • Support internal and external audits by maintaining organized documentation and producing audit-ready files and reports, • Participate in cross-functional meetings to ensure alignment of finance, compliance, clinical, and operational goals across all business lines, • Serve as point of contact for billing escalations and internal/external stakeholder inquiries, • Provide training and guidance on billing and documentation standards to new program staff, • Assist with special projects, vendor transitions, and system implementations as assigned, • Participate in interdepartmental workgroups focused on performance improvement or new service lines, • Support the CFO/Controller with ad hoc financial analysis and reporting, • Assist your supervisor with any work-related tasks as requested, taking initiative where possible, • Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures, • Co-facilitate orientation of new hires related to documentation, billing procedures, and compliance requirements, • Support the maintenance of a safe work environment by participating in drills and safety trainings as requested, • Maintain confidentiality of all records, especially those relating to client treatment or financial information, • Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor, • Prolonged periods sitting at a desk and working on a computer, • Occasional lifting up to 25 pounds, • On-site only, • Strong knowledge of healthcare billing and revenue cycle processes, • Working knowledge of Medicaid, Medicare, commercial insurance, and grant-based billing, • Experience with electronic billing systems, clearinghouses, and EHR platforms, • High level of organization, attention to detail, and deadline management, • Ability to lead a team, manage up, and collaborate cross-functionally, • Master's degree in Accounting, Finance, Healthcare Administration, or related field (required), • Minimum 35 years of experience in accounts receivable and revenue cycle management, • Prior experience in behavioral health, primary care, or community-based services preferred, • Supervisory experience strongly preferred, • Familiarity with payer portals, medical coding (ICD-10, CPT), and authorization workflows, • Knowledge of regulatory compliance (HIPAA, CMS, Medicaid billing guidelines)