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Trabajos strategic communication en Estados Unidos

  • Head Maitre d'
    Head Maitre d'
    hace 1 hora
    $90000–$100000 anual
    Jornada completa
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Sales Associate- Entry Level
    Sales Associate- Entry Level
    hace 7 horas
    $4000–$8000 mensual
    Jornada completa
    Flushing, Queens

    Looking for a role where your consultative sales expertise and drive for results can make a real impact? As a Sales Associate at Easy Connect, you'll partner with business clients to understand their unique needs and deliver tailored voice, data, and video solutions. In addition, you'll represent client brands at pop-up events and promotional campaigns, engaging directly with customers to build brand awareness and generate new business opportunities. By building strong client relationships and providing strategic communication solutions within your assigned territory, you'll play a key role in driving customer success and fueling Easy Connect's continued growth. How You Will Make an Impact • Conduct consultative needs analysis with prospective clients to develop tailored product solutions, • Design and present compelling sales proposals and product presentations for businesses, • Maintain accurate sales databases to track activity and customer information, • Participate in sales meetings and training sessions to enhance your skills What We Offer: • Clear advancement opportunities based on performance, with promotions from within., • A supportive, team-oriented, and collaborative work environment., • Exciting travel opportunities for top-performing team members. Qualifications: • Strong interpersonal and communication skills., • A positive, outgoing, and team-oriented attitude., • Self-motivated with a genuine willingness to learn and grow., • Ability to commit to full-time work and on-site presence. This position offers flexible compensation options, including either a base pay structure or performance-based compensation under an independent contractor arrangement.

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  • Quality Process Owner
    Quality Process Owner
    hace 9 horas
    Jornada completa
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Customer Service Associate
    Customer Service Associate
    hace 9 horas
    $3500–$5000 mensual
    Jornada completa
    Flushing, Queens

    Looking for a role where your consultative sales expertise and drive for results can make a real impact? As a Customer Service Associate at Easy Connect, you'll partner with business clients to understand their unique needs and deliver tailored voice, data, and video solutions. In addition, you'll represent client brands at pop-up events and promotional campaigns, engaging directly with customers to build brand awareness and generate new business opportunities. By building strong client relationships and providing strategic communication solutions within your assigned territory, you'll play a key role in driving customer success and fueling Easy Connect's continued growth. How You Will Make an Impact • Conduct consultative needs analysis with prospective clients to develop tailored product solutions, • Design and present compelling sales proposals and product presentations for businesses, • Maintain accurate sales databases to track activity and customer information, • Participate in sales meetings and training sessions to enhance your skills What We Offer: • Clear advancement opportunities based on performance, with promotions from within., • A supportive, team-oriented, and collaborative work environment., • Exciting travel opportunities for top-performing team members. Qualifications: • Strong interpersonal and communication skills., • A positive, outgoing, and team-oriented attitude., • Self-motivated with a genuine willingness to learn and grow., • Ability to commit to full-time work and on-site presence. This position offers flexible compensation options, including either a base pay structure or performance-based compensation under an independent contractor arrangement.

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  • Customer Service Representative
    Customer Service Representative
    hace 5 días
    $3500–$5000 mensual
    Jornada completa
    Flushing, Queens

    Looking for a role where your consultative sales expertise and drive for results can make a real impact? As a Customer Service Representative at Easy Connect, you'll partner with business clients to understand their unique needs and deliver tailored voice, data, and video solutions. In addition, you'll represent client brands at pop-up events and promotional campaigns, engaging directly with customers to build brand awareness and generate new business opportunities. By building strong client relationships and providing strategic communication solutions within your assigned territory, you'll play a key role in driving customer success and fueling Easy Connect's continued growth. How You Will Make an Impact • Conduct consultative needs analysis with prospective clients to develop tailored product solutions, • Design and present compelling sales proposals and product presentations for businesses, • Maintain accurate sales databases to track activity and customer information, • Participate in sales meetings and training sessions to enhance your skills What We Offer: • Clear advancement opportunities based on performance, with promotions from within., • A supportive, team-oriented, and collaborative work environment., • Exciting travel opportunities for top-performing team members. Qualifications: • Strong interpersonal and communication skills., • A positive, outgoing, and team-oriented attitude., • Self-motivated with a genuine willingness to learn and grow., • Ability to commit to full-time work and on-site presence. This position offers flexible compensation options, including either a base pay structure or performance-based compensation under an independent contractor arrangement.

    ¡Incorporación inmediata!
    Sin experiencia
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  • Sales Retention Representative
    Sales Retention Representative
    hace 7 días
    $40000–$250000 anual
    Jornada completa
    Sunset Park, Brooklyn

    We are seeking a dynamic Sales Representative to join our team. The ideal candidate will be responsible for driving sales and revenue growth through effective communication, relationship building, and strategic sales techniques.Responsibilities: • Develop and implement sales strategies to attract new clients and expand current client base, • Conduct market research to identify new opportunities and engage with potential customers, • Build strong relationships with clients through regular communication and exceptional customer service, • Utilize Salesforce or similar CRM software to track sales activities and manage customer accounts, • Negotiate contracts and close deals to meet sales targets, • Collaborate with the marketing team to develop promotional campaigns and increase brand awareness Skills: • Proven experience in sales, business development, or related field, • Strong analytical skills to assess market trends and customer needs, • Excellent account management abilities to maintain client relationships, • Proficiency in outside sales techniques and strategies, • Familiarity with Salesforce or other CRM systems for efficient sales tracking, • Ability to negotiate effectively and close sales deals successfully, • Outstanding communication skills to interact with clients and internal teams If you are a motivated individual with a passion for sales and a drive to succeed, we invite you to apply for this exciting opportunity.

    Sin experiencia
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  • Account Executive-Entry Level
    Account Executive-Entry Level
    hace 5 días
    $3000–$6000 mensual
    Jornada completa
    Flushing, Queens

    Looking for a role where your consultative sales expertise and drive for results can make a real impact? As an Account Executive at Easy Connect, you'll partner with business clients to understand their unique needs and deliver tailored voice, data, and video solutions. In addition, you'll represent client brands at pop-up events and promotional campaigns, engaging directly with customers to build brand awareness and generate new business opportunities. By building strong client relationships and providing strategic communication solutions within your assigned territory, you'll play a key role in driving customer success and fueling Easy Connect's continued growth. How You Will Make an Impact • Conduct consultative needs analysis with prospective clients to develop tailored product solutions, • Design and present compelling sales proposals and product presentations for businesses, • Maintain accurate sales databases to track activity and customer information, • Participate in sales meetings and training sessions to enhance your skills What We Offer: • Clear advancement opportunities based on performance, with promotions from within., • A supportive, team-oriented, and collaborative work environment., • Exciting travel opportunities for top-performing team members. Qualifications: • Strong interpersonal and communication skills., • A positive, outgoing, and team-oriented attitude., • Self-motivated with a genuine willingness to learn and grow., • Ability to commit to full-time work and on-site presence. This position offers flexible compensation options, including either a base pay structure or performance-based compensation under an independent contractor arrangement.

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  • Customer Service Agent
    Customer Service Agent
    hace 14 días
    $45000–$60000 anual
    Jornada completa
    Long Beach

    Law Firm Customer Service and Phone Specialist Salary: starting at $45,000–$60,000 position has growth potential Location: Oceanside, NY Job Type: Full-Time, On-Site About Us: We are a growing law practice dedicated to defending businesses against merchant cash advance companies and related financial disputes. We provide strategic legal guidance, negotiation, and defense while focusing on clear communication and strong client advocacy. About the Role: The Customer Service and Phone Specialist will be responsible for speaking with prospective clients, explaining our services, and guiding them through the intake and consultation process. Day-to-day responsibilities include handling inbound and outbound calls, qualifying leads, following up with prospective clients, maintaining accurate records, and helping turn inquiries into clients. You will work closely with attorneys and support staff to ensure a smooth transition from the initial call to legal representation. The role also includes meeting performance goals, participating in ongoing training, and helping improve processes that enhance the client experience and support company growth. Growth Opportunity: There is significant room for growth within the company. As the firm continues to grow, strong performers will have opportunities to take on additional responsibilities, develop their skills, and advance into leadership and management roles. Career advancement also comes with increased financial benefits, including opportunities for higher compensation and greater earning potential as your responsibilities, performance, and contributions to the company grow. Qualifications: -Excellent communication skills – Able to speak and write clearly and professionally. -Customer service experience – Comfortable answering questions, handling concerns, and working with clients. -Sales experience – Able to qualify leads, follow up with prospects, and turn leads into clients. -Training or mentoring experience – Willing to learn quickly and support other team members. -Goal-oriented – Comfortable working toward sales goals and performance targets. -Professional experience – Experience in a legal, financial, or professional services environment is a plus. -Computer skills – Comfortable using CRM systems, email, spreadsheets, and basic office software. -Organized and dependable – Able to manage multiple tasks, maintain confidentiality, and work well in a fast-paced environment. -On-site availability – Must be able to work on-site in Oceanside, NY. -Education – High school diploma or equivalent required. Additional education in business, communications, or a related field is a plus.

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  • Sales Account Representative
    Sales Account Representative
    hace 17 días
    $17–$25 por hora
    Jornada completa
    Freeport

    Responsibilities: Cultivate Positive Customer Interactions: Greet each customer with a professional and friendly demeanor, establishing rapport and fostering a welcoming shopping experience. Needs Assessment Through Active Listening: Employ active listening skills to understand customer requirements through open-ended questions. Tailor product recommendations based on their unique needs and preferences. Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever possible to solidify customer confidence in their purchasing decisions. Strategic Selling Techniques: Utilize effective upselling and cross-selling strategies to recommend complementary products that enhance customer satisfaction and contribute to increased sales. Qualifications: • Proven ability to build rapport and connect with customers in a professional and friendly manner., • Excellent communication and active listening skills., • Strong desire to learn and develop comprehensive product knowledge., • Ability to prioritize tasks, manage time effectively, and achieve sales goals. What We Offer • Hands on training in retail sales, customer service, and marketing promotions, • Ongoing mentorship in communication, presentations, and sales strategy, • Positive team environment with growth opportunities into leadership roles If you are a passionate individual who thrives in a customer-centric environment, we encourage you to apply!

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  • Sales Retention Representative
    Sales Retention Representative
    hace 26 días
    $40000–$250000 anual
    Jornada completa
    Astoria, Queens

    We are seeking a dynamic Sales Representative to join our team. The ideal candidate will be responsible for driving sales and revenue growth through effective communication, relationship building, and strategic sales techniques.Responsibilities: • Develop and implement sales strategies to attract new clients and expand current client base, • Conduct market research to identify new opportunities and engage with potential customers, • Build strong relationships with clients through regular communication and exceptional customer service, • Utilize Salesforce or similar CRM software to track sales activities and manage customer accounts, • Negotiate contracts and close deals to meet sales targets, • Collaborate with the marketing team to develop promotional campaigns and increase brand awareness Skills: • Proven experience in sales, business development, or related field, • Strong analytical skills to assess market trends and customer needs, • Excellent account management abilities to maintain client relationships, • Proficiency in outside sales techniques and strategies, • Familiarity with Salesforce or other CRM systems for efficient sales tracking, • Ability to negotiate effectively and close sales deals successfully, • Outstanding communication skills to interact with clients and internal teams If you are a motivated individual with a passion for sales and a drive to succeed, we invite you to apply for this exciting opportunity.

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  • Admin, Sales, and Marketing Account Manager
    Admin, Sales, and Marketing Account Manager
    hace 28 días
    $20–$40 por hora
    Jornada completa
    Englewood Cliffs

    Location: Northern New Jersey (Corporate Headquarters) Position Type: Full-Time About Us We are a leading, vertically integrated manufacturer on a mission to power the future. We pride ourselves on delivering a superior product, ensuring timely delivery, and providing exceptional customer service. Our team operates in a fun, friendly, and collaborative casual environment. Because we are growing rapidly, you are getting in at the ground floor. For the right person, this role offers massive growth potential and direct mentoring from some of the smartest, most successful minds in the industry. Who You Are (Ideal Candidate Profile) We are looking for a vibrant, charismatic professional who takes pride in excellent presentation and serves as a stellar ambassador for our brand. You are a great fit if you bring: · Polished Professional Presence: You possess exceptional public relations, presentation, and interpersonal skills to represent our company nationally and internationally. · Magnetic Personality: You are dynamic, cheerful, highly energetic, and an absolute "people person" who builds relationships effortlessly. · Assertive Drive: You have a strong sales incentive, high confidence, and a hardworking attitude. · Sharp & Organized: You are honest, reliable, detail-oriented, and fully capable of working independently with minimal supervision. · Adaptable: You are flexible, eager to learn new skills, and excited to help shape and build this position. The Role: Duties & Responsibilities In this hybrid role, you will bridge the gap between organized office administration and high-impact B2B sales and marketing. You will: · Drive B2B Sales: Generate leads, handle inbound inquiries, and convert prospects by confidently communicating the financial, technical, and environmental value of our solar products. · Lead & Manage: Oversee sales executives, analyze market performance, and develop strategic capabilities to scale our business. · Collaborate & Review: Partner closely with office personnel, run market analyses, and conduct sales performance reviews with the team and executive management. · Handle Core Admin: Keep the engine running smoothly with general administrative office work. What You Bring (Requirements) · Experience: 3+ years of sales experience (retail or office-based sales preferred). · Knowledge: A strong working knowledge of sales and marketing strategies. An educational background or experience in marketing is a major plus. · Skills: Proficient in Microsoft Office and internet research. Excellent writing, planning, and communication skills are required. · Mobility: Must be willing and excited to travel nationally and internationally. What We Offer · Competitive compensation package · Annual performance-based bonuses (tied to individual and company success) · Employee referral program · Direct mentorship and clear internal pathways for career growth How to Apply We are looking for serious, dedicated candidates searching for a long-term career home. If your skills and personality match what we're looking for, we want to hear from you! Please send us your resume and a cover letter that include your salary expectations.

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  • Marketing & Sales Associate
    Marketing & Sales Associate
    hace 28 días
    $17–$25 por hora
    Jornada completa
    Garden City

    We are seeking a highly motivated and customer-focused Marketing & Sales Associate to play a key role in achieving our sales goals and delivering exceptional customer service. This position offers an opportunity to develop your product expertise and build a successful career in a fast-paced environment. Responsibilities: • Cultivate Positive Customer Interactions: Greet each customer with a professional and friendly demeanor, establishing rapport and fostering a welcoming shopping experience., • Needs Assessment Through Active Listening: Employ active listening skills to understand customer requirements through open-ended questions. Tailor product recommendations based on their unique needs and preferences., • Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever possible to solidify customer confidence in their purchasing decisions., • Strategic Selling Techniques: Utilize effective upselling and cross-selling strategies to recommend complementary products that enhance customer satisfaction and contribute to increased sales. Qualifications: • Proven ability to build rapport and connect with customers in a professional and friendly manner., • Excellent communication and active listening skills., • Strong desire to learn and develop comprehensive product knowledge., • Ability to prioritize tasks, manage time effectively, and achieve sales goals.

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  • Marketing Manager
    Marketing Manager
    hace 1 mes
    $50000–$60000 anual
    Jornada completa
    Flushing, Queens

    Funzy is a safe, relaxing, design-forward family entertainment space built around play-to-learn experiences. As the company prepares for expansion, this role will lead the development of its in-house marketing function and drive brand growth across stores and digital channels. This is a strategic, hands-on position reporting directly to the CEO and Founder. You will initially operate as an individual contributor while building the internal marketing team over time. You will connect company leadership, store operations, agencies, vendors, and local partners to deliver effective campaigns that increase store traffic, birthday party bookings, and membership growth. Key responsibilities • Develop and execute the annual and quarterly marketing strategy, calendars, budgets, workflows, and KPIs., • Build and lead the in-house marketing team as the function grows., • Manage relationships with agencies, vendors, PR partners, and print suppliers., • Own Funzy’s official social media channels, including Instagram, TikTok, Xiaohongshu/RED, Facebook, and YouTube., • Produce engaging photo, graphic, and short-form video content for digital campaigns., • Travel periodically to corporate-owned, franchised, and licensed stores to capture content and support local marketing activities., • Plan brand campaigns, seasonal activations, influencer partnerships, and local community events., • Create marketing toolkits, brand guidelines, promotional playbooks, and localized campaign templates for stores., • Support new store launches, account development, pre-sales campaigns, and local marketing execution., • Oversee local SEO, email and SMS marketing through Klaviyo, and paid advertising across Meta, Google, Xiaohongshu/RED, and TikTok., • Optimize the Funzy website, customer journeys, user experience, and conversion funnels., • Develop customer acquisition, retention, loyalty, and re-engagement strategies for the membership program., • Track metrics including customer acquisition cost, foot traffic, party bookings, return on ad spend, customer lifetime value, churn, and membership renewals., • Present regular performance dashboards and recommendations to executive leadership. Qualifications • 4–6 or more years of progressive marketing experience, including 1–2 years in a leadership or team-management role., • Strong retail marketing experience; experience in family entertainment, children’s services, or youth and parenting industries is preferred., • Fluent written and spoken English and Chinese., • Willingness to travel periodically to store locations., • Demonstrated experience working with creators, family and lifestyle influencers, and local KOLs/KOCs., • Strong analytical, communication, organizational, and strategic execution skills., • A product-management mindset and strong visual and design sensibility., • Hands-on proficiency with Adobe Creative Cloud, Canva, Microsoft Office or Google Workspace, Klaviyo, Google Analytics, Meta Ads Manager, and CMS platforms., • Familiarity with advertising policies, content guidelines, restricted terms, and brand-safety requirements across major platforms., • Bachelor’s degree in Marketing, Business Administration, Communications, or a related field. What we offer • Annual salary of $50,000–$60,000., • Competitive performance-based leadership bonuses., • Free Funzy passes and family-member discounts., • Employee discount, flexible schedule, and paid time off., • A high-visibility opportunity to influence brand growth and build a marketing team. This is a full-time, on-site position.

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  • Program Director
    Program Director
    hace 1 mes
    $55000–$65000 anual
    Jornada completa
    Mott Haven, The Bronx

    Description Position Title: Program Director Department: Early Childhood Education & Elementary Division Site/Location: Mott Haven Community Center FLSA Classification: Non-Exempt / Full Time Salary Range: $55,000 - $65,000 Reports To: Senior Director and/or Department Director MISSION STATEMENT East Side House cares for the individuals, families, and communities we serve by expanding opportunities for them to live more fulfilling lives through education, career development, and supportive services. JOB DESCRIPTION Summary/ Objective East Side House (ESH) provides high-quality, year-round programming in NYCHA community centers and public schools, serving youth and families through education, workforce readiness, recreation, and community engagement. Reporting to the Senior and/or Department Director, the Program Director oversees the development, implementation, and supervision of Early Childhood Education & Elementary Division. This includes daily operations, staff management, compliance, and creating safe, inclusive, and responsive environments that promote positive outcomes. As a member of the Early Childhood Education & Elementary Division, the Program Director is expected to lead dynamic, age-appropriate programming for Elementary age participants and community members. This role includes direct supervision of the Assistant Program Director, Group Leaders, Activity Specialist, and other frontline staff. It requires regular collaboration with Human Resources, Finance, IT, and other East Side House departments. Essential Functions and Responsibilities: Under the supervision of the Senior Director and /or Department Director, the Program Director will: • Provide strategic leadership and day-to-day oversight of youth and adult programs, including evenings, weekends, and summer., • Recruit, hire, schedule, onboard, and supervise full-time and part-time staff., • Monitor performance and ensure compliance with DYCD goals, quality standards, and contractual requirements., • Conduct staff evaluations, provide ongoing coaching, and lead monthly professional development and team meetings., • Oversee the design and delivery of engaging, age-appropriate programming focused on academics, recreation, workforce readiness, and cultural enrichment., • Ensure compliance with DOH School-Aged Child Care and Summer Day regulations, including quarterly inspections., • Train staff on safety protocols and ensure emergency preparedness., • Track attendance and maintain accurate records using DYCD Connect and internal systems., • Manage CACFP Food Program compliance and documentation., • Serve as the main point of contact for NYCHA, DYCD, schools, families, and community partners., • Build relationships with residents, tenant associations, youth councils, and community stakeholders., • Conduct quarterly community assessments and incorporate participant feedback into program planning., • Plan and execute four community events and a series of family workshops annually., • Cultivate at least three new partnerships each year to expand program offerings., • Manage the program budget, process purchase orders, and submit reports on time., • Represent the program in required meetings and maintain regular communication with NYCHA and DYCD., • Collaborate with ESH colleagues to coordinate events, share best practices, and support agency-wide initiatives., • Perform other duties as assigned. Other Duties Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this role. Duties, obligations, and activities are subject to change at any time, with or without notice. Qualifications Qualifications To perform this position successfully, the program director must fulfill all the elements of the job description to the highest standard and work well with colleagues in a high-energy, collaborative work environment. Additional qualifications include: Education & Experience • Bachelor’s degree 2 years experience in field, • Experience with budget management, compliance, and structured youth or intergenerational programming., • Knowledge of Bronx communities and local resources; NYCHA or DYCD program experience strongly preferred Skills & Competencies • Project Management: Manages programs, events, and schedules effectively., • Problem Solving: Applies sound judgment and youth-centered solutions., • Community Engagement: Builds partnerships with families, residents, and stakeholders., • Participant Focus: Designs responsive, inclusive, and community-aligned programming., • Team Leadership: Coaches staff, builds team culture, and promotes professional growth., • Analytical Thinking: Uses data and feedback to drive program improvements., • Organizational Skills: Excels in documentation, budgeting, and managing priorities., • Communication: Strong written, verbal, and public speaking skills., • Cultural Humility: Leads with equity and respect for diverse communities. Clearance Employees must be clear to work at ESH. Employment is contingent upon successful completion of background checks and/or screenings. Supervisory Responsibility N/A OR This position is responsible for supervising and managing the performance of all designated employees assigned to the position within the department. Physical Demands This role may involve occasional lifting or moving of items up to 25 pounds and routine use of standard office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Expected Work Schedule The typical work schedule for this position includes the following: • COMPASS Programs: Monday through Friday, between 10:00 AM and 6:00 PM, aligned with school-based programming needs., • Cornerstone Programs: Weekday evening shifts (typically 3:00 PM-11:00 PM, with potential for Saturday and Sunday shifts, based on site-specific programming)., • Sunday programming may be required based on seasonal activities or community events. As aligned with the needs of the program/service. The schedule may be adjusted based on ESH’s operational needs, with notice provided whenever possible. EEO Statement East Side House (ESH) is an Equal Opportunity Employer and strongly encourages individuals with disabilities and veterans to apply. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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  • Retail Customer Relations Representative
    Retail Customer Relations Representative
    hace 1 mes
    $17–$25 por hora
    Jornada completa
    Valley Stream

    We are seeking a highly motivated and customer-focused Retail Customer Relations Representative to play a key role in achieving our sales goals and delivering exceptional customer service. Responsibilities: • Cultivate Positive Customer Interactions: Greet each customer with a professional and friendly demeanor, establishing rapport and fostering a welcoming shopping experience., • Needs Assessment Through Active Listening: Employ active listening skills to understand customer requirements through open-ended questions. Tailor product recommendations based on their unique needs and preferences., • Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever possible to solidify customer confidence in their purchasing decisions., • Strategic Selling Techniques: Utilize effective upselling and cross-selling strategies to recommend complementary products that enhance customer satisfaction and contribute to increased sales. Qualifications: • Proven ability to build rapport and connect with customers in a professional and friendly manner., • Excellent communication and active listening skills., • Strong desire to learn and develop comprehensive product knowledge., • Ability to prioritize tasks, manage time effectively, and achieve sales goals. What We Offer: • Weekly pay structure with opportunities to increase income fast, • Paid training with ongoing mentorship and development, • Travel opportunities, • Advancement potential into team lead, trainer, or management roles If you are a passionate individual who thrives in a customer-centric environment, we encourage you to apply!

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  • Student Success & Pathways Officer
    Student Success & Pathways Officer
    hace 2 meses
    $25–$30 por hora
    Jornada parcial
    Manhattan, New York

    The Part-time Student Success & Pathways Officer at The Cooper Union expands access to The Cooper Union’s precollege STEM programs by actively managing the student recruitment and engagement pipeline from initial outreach through application, enrollment, and early academic persistence. Student Success & Pathways Officer — Revised Job Description TITLE: Student Success & Pathways Officer DEPARTMENT: STEM Pre-College Programs (STEM Outreach), School of Engineering REPORTS TO: Director of STEM Outreach TYPE: Part-time: 25 hours/week, Exempt, Non-Union Last Edited: 08.15.2026 JOB SUMMARY The Part-time Student Success & Pathways Officer expands access to The Cooper Union’s precollege STEM programs by actively managing the student recruitment and engagement pipeline from initial outreach through application, enrollment, and early academic persistence. This is a high-autonomy, hands-on role for a fast-paced thinker and exceptionally strong independent operator who can move fluidly between strategy and execution. The successful candidate must be able to identify what needs to happen next, investigate details, solve problems, make sound judgment calls, and move work forward without waiting for step-by-step direction or administrative support. The Officer serves as a one-person recruitment, engagement, and student-pathways operation within the STEM Pre-College Programs team. This individual must be equally comfortable developing a recruitment strategy, calling a school counselor, analyzing application conversion data, cleaning a CRM record, following up with a family, troubleshooting an enrollment issue, creating a tracking system, and noticing that an important detail has fallen through the cracks. This role is best suited for someone who: • Thinks quickly and critically and can assess a situation, determine priorities, and act., • Is naturally inclined to get into the weeds and investigate details rather than assuming someone else will handle them., • Demonstrates exceptional follow-through and is persistent about closing loops., • Can manage multiple active recruitment and student-engagement priorities simultaneously., • Works independently and does not require an assistant or extensive administrative infrastructure to remain organized and effective., • Understands that successful recruitment depends not only on outreach, but also on meticulous tracking, timely follow-up, relationship management, and conversion., • Can distinguish between what is urgent, what is important, and what requires escalation to the Director., • Takes ownership of outcomes rather than simply completing assigned tasks. This is a student-facing, partner-facing, strategic and execution-oriented position grounded in relationship-based recruitment, pathway navigation, operational excellence, and data-informed decision-making. It is not a clerical or administrative “catch-all” position; however, the successful candidate must be willing and able to personally execute the detailed operational work necessary to produce results. CORE RESPONSIBILITIES AND TIME ALLOCATION 1. Strategic Access, Engagement & Recruitment — 6.5 Hours Strategic Focus: Build strong, productive referral pathways that generate qualified applicants while personally managing the details required to move prospective students from awareness to action. Responsibilities: • Build and deepen referral pathways with STEM teachers, guidance counselors, school departments, school leaders, and community-based organizations., • Identify high-potential schools, communities, organizations, and recruitment channels rather than relying solely on broad-volume outreach., • Prioritize fit, preparedness, and conversion over outreach volume alone., • Conduct school visits, information sessions, recruitment presentations, and Zoom meetings for prospective students, families, educators, and partners., • Proactively contact schools and community partners by email and phone rather than waiting for inbound inquiries., • Develop and maintain a comprehensive High School and Community Partner Database., • Maintain accurate records of outreach, responses, follow-ups, referrals, and recruitment outcomes., • Identify stalled relationships or recruitment opportunities and independently determine appropriate follow-up., • Track prospective students and referral sources through the recruitment funnel., • Coordinate recruitment activity with STEM Ambassadors and ensure outreach assignments are completed., • Continually assess which recruitment strategies are producing applicants and adjust efforts accordingly. 2. Student Pathway Navigation — 7.0 Hours Strategic Focus: Ensure students and families clearly understand program opportunities, admissions expectations, readiness requirements, deadlines, and next steps. Responsibilities: • Facilitate structured student and family touchpoints, including office hours, individual pathway consultations, and application support sessions., • Explain admissions standards, timelines, prerequisites, academic-readiness thresholds, and course requirements., • Help students determine which STEM Pre-College opportunities are appropriate for their interests, experience, and academic preparation., • Conduct virtual consultations to support students navigating the application process., • Identify application or enrollment barriers and actively work with families to resolve them., • Clearly communicate the Student and Parent Code of Conduct and program expectations., • Follow up with students and families when required information, documents, decisions, or actions remain outstanding., • Maintain accurate records of significant student and family interactions., • Recognize recurring areas of confusion and recommend improvements to communications, processes, FAQs, or recruitment materials. 3. Enrollment & Application First-Glance Review — 2.5 Hours Strategic Focus: Maintain momentum across active application cycles by identifying incomplete, incorrectly submitted, or stalled applications before they become lost enrollments. Responsibilities: • Conduct first-glance reviews of applications for Summer STEM, STEM Saturdays, and other assigned STEM Pre-College cycles., • Review applications for completeness, adherence to instructions, and required supporting materials., • Identify applicants requiring follow-up and act quickly to prevent unnecessary attrition., • Trigger and personally manage reminder communications through email, text, phone, or approved CRM workflows., • Move students from Incomplete → Submitted → Reviewed → Decision → Enrollment with disciplined follow-through., • Monitor patterns in application abandonment and identify opportunities to improve conversion., • Escalate substantive admissions questions appropriately while independently resolving routine application issues. 4. Persistence Supports — 3.0 Hours Strategic Focus: Identify students who may require additional academic or pathway support and coordinate timely interventions. Responsibilities: • Serve as the Student Success & Pathways Officer for students requiring bridge planning, readiness support, or referrals., • Identify students whose academic preparation, participation, or performance suggests that additional support may be beneficial., • Coordinate appropriate interventions and referrals in collaboration with the Director and instructional staff., • Maintain concise intervention records linking identified needs, actions taken, and outcomes., • Follow through to determine whether interventions were completed and whether additional action is required., • Identify recurring student-success patterns that may inform future recruitment, admissions, or program design. 5. Impact Analytics & Data Storytelling — 2.0 Hours Strategic Focus: Translate recruitment and enrollment activity into actionable information that informs decisions and demonstrates program impact. Responsibilities: • Maintain disciplined tracking of student pipeline movement:, • Interest → Application Started → Application Submitted → Accepted → Enrolled → Participated., • Produce concise, fact-based pipeline updates that quantify progress and identify areas requiring attention., • Compare recruitment channels and strategies to determine which approaches generate stronger engagement and conversion., • Produce reports such as:, • “85 applications started; 72 submitted; 51 accepted; 46 enrolled.”, • Identify bottlenecks, unusual trends, missing data, or conversion gaps rather than simply reporting totals., • Use data to recommend immediate adjustments during active recruitment cycles., • Help translate student recruitment and enrollment outcomes into clear narratives demonstrating reach, access, effectiveness, and ROI. 6. SLATE/CRM Data Hygiene & Systems Navigation — 1.0 Hour Strategic Focus: Maintain accurate systems and reliable student records so that recruitment and enrollment decisions are based on trustworthy information. Responsibilities: • Manage application bins and communication workflows using Bin Manager and related SLATE tools., • Update applications and processes for each new program cycle., • Create and run queries required for recruitment, admissions, enrollment, and reporting., • Generate and send Admission, Waitlist, and Deny communications for each program cycle., • Maintain accurate student records and identify missing, duplicated, inconsistent, or incorrect data., • Troubleshoot routine system issues independently and coordinate with the SLATE team when escalation is necessary., • Verify that reports, communications, and student statuses accurately reflect the underlying records., • Maintain disciplined data hygiene without allowing systems work to consume the broader student-facing purpose of the role. 7. Internal Collaboration & Planning — 3.0 Hours Strategic Focus: Mainta

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