Tech analyst jobs in Cincinnati, OhioCreate job alerts

Job Summary: Tier I Service Desk Analyst - Cincinnati, OH Belcan is seeking qualified, creative, and customer-focused Tier I Service Desk Analyst support our Honeywell client under the Honeywell FMT contract. The Tier 1 Analyst provides support for preparedness, and maintaining organizational computer systems, desktops, and peripherals. Each Tier 1 Analyst provides technical support that includes but is not limited to installing, diagnosing, repairing, maintaining, and upgrading organizational hardware and equipment while ensuring optimal workstation performance. The Tier 1 Analyst will also troubleshoot problem areas via phone, email, webticket, or chat in a timely and accurate fashion, and provide IT assistance to federal and contract employees in a Windows environment where required. We are seeking candidates that have strong communication skills, are customer service focused, and who can work in a fast-paced environment under minimal supervision. The position is 100% remote work, candidate will need to have their own reliable internet. Job Duties: Key Responsibilities: • Be aware of & adhere to all current company and client policies., • Deliver excellent customer service and professionalism with every interaction., • Document all interactions in detail in the assigned ticketing tool, including all troubleshooting steps taken., • Be ready to handle calls or offline as directed by the leadership team. Process offline work efficiently, minimizing unproductive time., • Make a best effort to first contact resolve every issue or request by using all provided policy & troubleshooting resources during each interaction., • Successfully resolve common hardware (e.g. laptop, desktop, printer, VoIP telephony, etc.) & software problems (e.g. Microsoft Office, Win11, VPN, Active Directory, customer specific software applications, etc.) the majority of the time., • Triage issues that cannot be resolved at the Service Desk & escalate to the correct support teams. · Work well as a team and with co-workers., • Stay informed about changes made in the clients organization & knowing how those changes impact job duties., • Using ITIL best practices, correctly assign urgency and impact to Incidents., • Adapt to a rapidly changing environment., • Help to maintain the in-house knowledgebase., • Ability to work independently & effectively while maintaining good team interactions., • Partner with team members to ensure phones are covered during breaks, lunches, etc., • Perform related tasks as needed or assigned., • Be available to cover holidays as needed (typically 1-3 holidays per year). Required Qualifications: • Required Experience/Skills: · Must have at least one of the following:, • 2 years technical support experience w/ demonstrated tech support experience., • Associates degree or higher in a Technology field Additional experience/skills · Minimum 1 year of customer service experience. • Must be able to pass a full background check, • Experienced working with & supporting Microsoft Desktop Applications, such as MS Office., • Ability/willingness to do company travel to obtain necessary tools. Typically 1 trip., • Proficient troubleshooting skills and ability to resolve issues efficiently and effectively while minimizing the downtime to end users., • Able to professionally and effectively communicate with a dynamic customer base, • Identify, troubleshoot, and resolve any hardware, software or other technical issues., • Follows instructions and pre-established guidelines to perform the functions of the job., • Works independently and under immediate supervision., • Team-oriented and skilled in working within a collaborative environment and has a keen attention to detail., • Good written, oral, and interpersonal communication skills, • Customer service oriented with a high ability to effectively prioritize and execute tasks in a high-pressure environment, • Previous contact center experience handling phone calls and/or offline interactions. · Related HDI and/or ITIL certifications., • CompTiA A+ Certification, • Experience with ServiceNow ITSM system., • Physical Requirements Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force to lift, carry, push, pull or otherwise move objects, including the human body. Position involves sitting most of the time. Compensation: We provide a competitive pay and benefits package. This position is offering a salary range of $18.00 Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Required Qualifications • 5–7 years of experience as a Product Owner, Product Manager, or senior Business Analyst with direct responsibility for writing requirements., • Demonstrated ability to write high-quality user stories, acceptance criteria, and process flows., • Strong understanding of Agile frameworks (Scrum, SAFe, Kanban)., • Strong communication skills—able to translate between business and technology., • Experience partnering with cross-functional teams and vendors., • Product Owner certification (CSPO, PSPO, PMPO, or equivalent). Key Responsibilities Backlog & Requirements Leadership • Own the product backlog for Transmission Utility; ensure epics, features, and PBIs are clearly written, prioritized, and aligned with business goals., • Write high-quality user stories with acceptance criteria that meet Definition of Ready (DOR)., • Break down complex business and technical needs into actionable requirements., • Conduct backlog refinement sessions with engineering, QA, architecture, and stakeholders., • Work closely with the Line of Business, UI/UX team, and vendors to ensure requirements accurately reflect needs and constraints., • Translate business needs into clear deliverables for the engineering squad., • Serve as the primary liaison for the squad, ensuring delivery teams have clarity each sprint., • Ensure adherence to Agile and release processes, including intake, refinement, sprint planning, and definition of done., • Quickly identify risks or blockers, escalating appropriately., • Ensure user stories and requirements support accurate QA test cases and traceability., • Monitor delivery metrics and collaborate with engineering to improve throughput., • Experience supporting system migration, fintech, banking, payments, or data-heavy application work., • Experience with Lockbox, Remote Capture, or payments transmission systems., • Experience working with offshore teams.

Demonstrate and apply subject matter expertise in a variety of information security disciplines, both technical and non-technical. Author professional looking reports that can be clearly understood by technical, non-technical, and executive consumers based on the audience. The SCTIA will need to use

Responsible for supporting the Construction, Development and Property Management Departments of a Retail Development Company.Perform various tasks which will assist in streamlining the work effort of each Department.Responsibilities will include managing projects and communicating with Consultants,

Excellent communication skills and ability to present findings to both technical and non-technical stakeholders. The Operations Analyst plays a critical role in driving efficiency, accuracy, and profitability across operations pillar. The Operations Analyst will work cross-functionally with both Ope

Hiring for a Project Manager, responsible for overall administrative and technical direction of construction projects, Enforcing company and project policies, main client interface, and ensuring projects are constructed in accordance with design, budget, and schedule through project engineers. Prove

Key Responsibilities Provide technical customer support via phone, email, and chat to resolve product issues Maintain expert-level knowledge of business processes and accurately log customer information Facilitate communication with other departments to address client concerns and ensure follow-

Responsible for supporting the Construction, Development and Property Management Departments of a Retail Development Company.Check out the role overview below If you are confident you have got the right skills and experience, apply today.Perform various tasks which will assist in streamlining the wo

Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences. Drees Homes, a National homebuilder with a superb reputation as a leader and innovator in the industry is seeking a detail-oriented and strategic Business Analyst – Data Eng

Construction, Development, and Property Management teams for retail development projects.This role involves managing projects from planning through completion, coordinating with consultants, contractors, tenants, and internal stakeholders.Onsite position with some travel.Bachelor’s degree (Constru

We are seeking a highly motivated and detail-oriented.The Project Manager will play a critical role in supporting the full project lifecycle, from initial bidding through final billing.Oversee all phases of construction projects.Monitor and maintain the project schedule.Monitor project progress, adj

Prior experience with cloud-based technology. Strong knowledge of relevant BI technologies and concepts, such as Microsoft BI stack (Azure Synapse, Power BI, SSIS, SSRS, SSAS), SQL, DAX, MDX, Python or R, and data warehousing. Since 1969, we've led the industry in developing innovative technologies

Responsible for supporting the Construction, Development and Property Management Departments of a Retail Development Company.Perform various tasks which will assist in streamlining the work effort of each Department.Responsibilities will include managing projects and communicating with Consultants,

The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. As a Walgreens Pharmacy Technici

Are you energized by solving complex technical challenges and helping customers find the right solutions? Join Marvin as a Product Tech Support Specialist, where your expertise will guide customers through product capabilities, limitations, and estimating. Respond to customer inquiries with expert g

Strong technical knowledge of plumbing systems, estimating software, and construction management tools.

Responsible for supporting the Construction, Development and Property Management Departments of a Retail Development Company.Perform various tasks which will assist in streamlining the work effort of each Department.Responsibilities will include managing projects and communicating with Consultants,

Seeking a Business Analyst I to review, analyze, and evaluate business systems and user needs.

Job Title: Business Analyst - W2 only - We can provide sponsorship as well.

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.Premiums may be based on schedule, f

Pharmacy technician experience preferred.

Serves as a technical specialist in one of more areas. Ability to read, analyze, and interpret general business documents, technical procedures and government regulations, codes and standards. Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part

Pharmacy technician experience preferred.

Industrial Project Manager Ground-Up Manufacturing & Warehouse Projects.K$160K Base + Profit Sharing + Performance Bonuses.Our client is a top Central Ohio GC with a strong track record in commercial and industrial constructionand theyre expanding their.This is a chance to step into a.M$60M ground-

Were passionate about designing and delivering top-notch digital experiences for our clients and their customers and helping them create efficiencies using data and technology. You will lead cross-functional teams to successfully deliver projects that span technical development, data integration,

In addition to responsibilities for a Tech I, Pharmacy Technician II demonstrates a high level of initiative and motivation along with competency in a specialized area(s) of the department. Pharmacy technicians assist pharmacists in preparing and distributing medications, maintaining the drug invent

The Certified Pharmacy Technician is responsible for providing pharmacy services, including, but not limited to preparing pharmaceuticals, performing inventory control, compliance audits, and financial transactions, providing customer service, and maintaining pharmacy records. The Certified Pharmacy

Review and approve project drawings, specifications, and technical document. A proven ability to balance technical execution with team developm. This is a leadership role where technical expertise meets people-first management.

If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not bille

Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of.

Provide technical support for Windows 10/11 and Mac iOS systems, including installation, configuration, and troubleshooting. The ideal candidate will bring technical expertise, a proactive approach to problem-solving, and the ability to deliver white-glove service to ensure an exceptional user exper

Problem-Solving & Technical Support.

The ideal candidate will bring technical expertise, a proactive approach to problem-solving, and the ability to deliver white-glove service to ensure an exceptional user experience. Provide technical support for Windows 10/11 and Mac iOS systems, including installation, configuration, and troublesho

This individual contributor, hands-on role combines advanced analytics, HR technology, and data science techniques with a deep understanding of HR metrics and organizational behavior. Stay current on emerging analytics technologies. Ability to communicate complex quantitative insights clearly to non

Adaptable to technology and platform changes. With over 20 years of digital commerce and marketing expertise and an industry-leading blend of creative, analytical, and technical skills, we create innovative digital solutions that enhance customer experience, accelerate digital sales, and optimize co

A cutting-edge tech stack featuring leading software for building information modeling and structural design. Manage project schedules, budgets, and technical execution, ensuring deliverables meet client expectations and performance standards. Provide technical leadership to junior engineers and des

This is an excellent opportunity to gain exposure to senior leadership, strengthen your technical toolkit, and accelerate your career through our Elevate Program, which offers structured training and development. Collaborate closely with senior Data Analysts on high-impact projects. Access tailored

Data Loss Prevention Analyst - Erlanger, KY. We are seeking a Data Loss Prevention Analyst to assist in building out our Data Loss Program. The Data Loss Prevention Analyst will be responsible for establishing connections to data sources for Purview to perform Data Classification scans.

We’re working two PM roles in Cincinnati.One is a mid sized GC with growth driving the need to hire.The other is a larger GC that continues to expand and win business locally.Both are unique opportunities to join top performing organizations with a lot of excitement around them right now.Lead comm

Senior Project Manager Healthcare Construction.K$155K Base + Bonus + Profit Sharing + Vehicle Allowance.Our client is a leading GC/CM with deep roots in Central Ohio and long-term partnerships with major healthcare systems across the region.As their healthcare portfolio continues to grow, they are

This individual contributor, hands-on role combines advanced analytics, HR technology, and data science techniques with a deep understanding of HR metrics and organizational behavior. Stay current on emerging analytics technologies. Ability to communicate complex quantitative insights clearly to non

A leading global Contract Research Organization headquartered in Cincinnati is seeking a Scientific and Technical Liaison/Project Manager. Ideal candidates will have a science-related degree and relevant project management experience, with a focus on technical reviews and communication.

This individual contributor, hands-on role combines advanced analytics, HR technology, and data science techniques with a deep understanding of HR metrics and organizational behavior. Stay current on emerging analytics technologies. Ability to communicate complex quantitative insights clearly to non

For over 70 years, Kokosing has successfully attracted the most qualified technical personnel in the construction industry by offering visible challenges, superior quality, and attractive rewards. Balance technical expertise with strong interpersonal skills to promote teamwork and collaboration, ens

Confer with project personnel to provide technical advice and to resolve problems.

Our healthcare services client is seeking a driven entry-level Data Analyst to join their Financial Planning and Analysis team. This is an excellent opportunity to gain exposure to senior leadership, strengthen your technical toolkit, and accelerate your career through our Elevate Program, which off

Data Loss Prevention Analyst - Erlanger, KY. Data Loss Prevention Analyst - Erlanger, KY. We are seeking a Data Loss Prevention Analyst to assist in building out our Data Loss Program.

Were working two PM roles in Cincinnati.One is a mid sized GC with growth driving the need to hire.The other is a larger GC that continues to expand and win business locally.Both are unique opportunities to join top performing organizations with a lot of excitement around them right now.Lead commerc