Technical specialist jobs in Baltimore, Maryland - Page 3Create job alerts

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job Description POSITION OVERVIEW The Outreach Administrative Specialist initiates engagement and intakes with drop-in clients as needed, supports homeless services program by collecting, managing, analyzing, and reporting data related to client engagement, services, and outcomes. This role ensures accurate data entry, compliance with funder and regulatory requirements, and provides actionable insights that help outreach teams improve service delivery and move clients toward housing stability. REPORTING STRUCTURE There are no staff persons reporting to this position. SPECIFIC RESPONSIBILITIES · Initiates engagement with drop-in clients as needed · Conducts intakes and Assessments with clients as needed · Enter, maintain, and audit client-level data in HMIS (or other required databases) · Ensure timely, accurate, and complete data entry from outreach staff · Develop and maintain data quality standards and procedures · Conduct regular data quality checks and resolve discrepancies · Generate routine and ad hoc reports for program leadership, funders, and stakeholders · Track outreach performance metrics (engagements, referrals, housing placements, etc.) · Analyze trends and outcomes to support program planning and improvement · Assist with grant reporting and compliance documentation · Train outreach staff on data entry procedures, privacy standards, and best practices · Provide ongoing technical support related to data systems · Develop user-friendly guides and workflows for data processes · Ensure compliance with HMIS standards, funder requirements, and data privacy laws (HIPAA, HUD, local regulations) · Maintain strict confidentiality of client information · Support audits and monitoring visits as needed · Work closely with outreach teams, case managers, and program leadership · Coordinate with partner agencies and system administrators as required · Participates in program meetings to align data with service goals PRINCIPAL ACCOUNTABILITIES Ensure all client and program data is entered accurately, consistently, and in a timely manner Track key outreach and program metrics, trends and provide insight to support the team. Maintain confidentiality and ensure compliance EDUCATION, WORK EXPERIENCE AND JOB REQUIREMENTS Education: Bachelor’s Degree preferred in a behavioral health-related field. Skill Requirement: Two to three months OJT required for efficient job performance. Job Requirements: · Experience working with individuals diagnosed with serious and persistent mental illness in community-based settings required. · Knowledge of recovery-oriented principles and interdisciplinary team environments strongly preferred. · Experience with social services databases. · Proficiency with spreadsheets and reporting tools. · Valid driver’s license with no more than 4 points assessed. · Ability to work independently with minimum supervision COMMENTS Knowledge of chronic mental illness and substance abuse is necessary.

Job Description Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing, • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing, • Perform rapid screening tests (influenza, strep, mono, glucose, etc.), • Assist providers during examination and treatment, • Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed, • Prepare and assist clinician with procedure set up and injury care, • Apply bandages, dressings and splints as ordered by the treating clinician, • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations, • Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center, • Maintain supplies, clean rooms and equipment, and stock exam rooms, • Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures, • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected, • In partnership with center leadership, assist with patient flow and volume, • Keep patients informed of expected wait times during all aspects of the center visit, • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping, • Ensure accuracy in documentation, • Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed, • Follow HIPAA guidelines and safety rules, • Attend center staff meetings or huddles as required, • Assist in maintaining a neat, clean, and orderly appearance throughout the facility Qualifications Education Level: Vocational/Technical/Business School • Customarily has at least six months or more of medical assistant experience, • Knowledge of medical procedures and medical terminology, • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility, • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Able to communicate both verbally and in writing in a clear, and professional manner, • Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues, • Must participate in initial and ongoing training as required, • Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection, • Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Job DescriptionSalary: $28.00 - $35.00 About the Company Founded in 1989 and headquartered in Sparrows Point, Maryland, North American Millwright Services (NAMS) is a privately held industrial services and solutions provider with more than 35 years of experience delivering high-quality, precision work. We specialize in fabrication, general contracting, heavy hauling, industrial maintenance, machinery installation, plant relocation, process piping and welding, rigging, and warehousing, supporting complex, mission-critical operations across a wide range of industries. NAMS operates throughout the Chesapeake region, including Delaware, Maryland, Virginia, and West Virginia, and continues to expand our geographic footprint and service capabilities beyond these areas. Our work combines skilled craftsmanship, modern equipment, and a strong safety-first mindset to deliver reliable, efficient results. As we grow, we remain committed to investing in our people, advancing our technical capabilities, and fostering a professional, team-oriented culture where employees can build long-term careers within a stable and expanding organization. Company Website: namillwright.com Benefits • Medical, Dental & Vision Coverage, • Company-Funded Health Reimbursement Arrangement (HRA), • 401(k) Retirement Plan with up to 8% Match, • 100% Company-Paid Life Insurance, • 100% Company-Paid Short & Long-Term Disability, • Employee Assistance Program (EAP), • Referral Bonus Program, • Paid Time Off (PTO), • Paid Holidays, • Ongoing Professional Training & Development, • Opportunities for Advancement Job Summary The Project Billing Specialist supports project-based billing within a multi-trade industrial services environment, including millwright, plant relocation, machinery installation, rigging, piping, welding, and electrical projects. This role is responsible for preparing and managing complex job billings across multiple active projects, including AIA progress billings, time-and-material invoices, change orders, and retention tracking. The position works closely with project managers and operations to ensure invoices accurately reflect contract terms, approved schedules of values, job cost data, and project progress. This is a project-driven billing role within a trades-based construction and mechanical setting not a general accounts receivable position. The role reports to the Assistant Controller. Duties and Responsibilities • Prepare and submit project-based billings across multiple active industrial jobs, including AIA progress billings, time-and-material invoices, lump sum billings, and approved change order billings., • Review job cost detail (labor, equipment, materials, subcontractor costs) prior to invoicing to ensure billings align with contract terms, approved schedules of values, rate sheets, and actual job performance., • Track and manage retention receivable by job and customer in accordance with contract requirements., • Coordinate directly with project managers to confirm percent complete, approved scope changes, billable quantities, and contract compliance before invoice submission., • Assemble complete billing packages when required, including supporting documentation such as time detail, equipment logs, subcontractor invoices, lien waivers, or other customer-specific documentation., • Post customer payments and apply cash receipts accurately by invoice and job, maintaining clean job-level accounts receivable records., • Monitor accounts receivable aging reports and assist with collection follow-up in coordination with project management., • Investigate and resolve billing discrepancies related to rates, quantities, contract terms, or scope changes., • Maintain accurate job-level billing status, including open balances, retention held, and contract value tracking., • Support month-end close by assisting with project billing reconciliations, contract balance reviews, and related reporting., • Ensure all billings comply with customer contracts, client requirements, and internal accounting controls., • Provide additional accounting and administrative support to the finance team as needed. Requirements & Qualifications Required: • Minimum 4 years of experience in project-based billing within a construction, mechanical, or trades-driven environment., • Demonstrated experience preparing AIA progress billings and managing schedules of values (SOVs)., • Working knowledge of:, • Time-and-material billing structures, • Change order billing, • Retention tracking (receivable), • Contract-based invoicing requirements, • Experience reviewing job cost detail (labor, equipment, subcontractors, materials) prior to invoicing., • Ability to interpret customer contracts, rate sheets, and billing., • Proficiency in Microsoft Excel, including reconciliation and invoice-level., • Strong attention to detail and ability to manage multiple active projects simultaneously., • Experience in millwright, plant relocation, mechanical, electrical, heavy civil, or specialty trade contracting environments., • Experience with Foundation construction accounting, • Exposure to certified payroll documentation, lien waivers, or industrial client billing, • Associate degree in Accounting, Business, or Construction Management (or equivalent work experience). Physical Requirements • Prolonged periods sitting at a desk and working on a computer., • Ability to walk, sit, stand, balance, stoop, bend, push, pull, lift, and reach., • Use of both hands; vision, hearing, and ability to communicate effectively., • Ability to lift 25 pounds as needed North American Millwright Services, Inc. is an Equal Opportunity Employer.

Job DescriptionSenior Billing SupervisorEmployment Type: Full-Time, Mid-LevelDepartment: Financial CGS is seeking a Senior Billing Specialist to join our team supporting our mission. This position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firm’s offices and other duties as assigned. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Ensures accurate observance of e-billing requirements and processes.- Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients.- Ensures timely invoice submission to clients, based on established timelines.- Creates and distributes ad hoc operational and billing reports to management as requested.- Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes.- Supports internal and external auditors as requested.- Supervises e-billing and receivables staff.- Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes.- Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions.- Delegates assignments and projects to staff as appropriate Qualifications:- Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner.- High attention to detail, outstanding organizational skills and the ability to manage time effectively.- Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation.- Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills.- Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately.- Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast paced high pressure environment to achieve business goals and objectives.- Ability to work both independently and as part of a cross-functional, collaborative team. - Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred.- Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing.- Two years of supervisory experience in similar role and ability to assume a leadership role.- Advanced knowledge of MS Applications to include Excel, Outlook, and Access. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and

The Technical Specialist Lead (Turbine) provides advanced turbine mechanical maintenance technical expertise, technical oversight, and hands-on leadership for all turbine maintenance activities performed at the facility. It also includes reviewing outage work packages, contractor proposals, parts l

As a Technical Product Operations Specialist, you will work on projects that drive growth, engagement, and quality of the company's products through data-driven decision making and technical tooling. Google Sheets) to effectively communicate findings to stakeholders and support real-time decision-ma

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Provide technical support in the use of computing devices, software products and operations by responding to customers as needed. Technical Skills & Expect

We provide technical staffing services and help businesses grow by solving their biggest recruitment challenges.

Work includes writing technical and non-technical content, producing digital assets, and maintaining communication channels across the research community. Ability to collaborate effectively with technical staff, faculty, and research partners to gather accurate information and represent the team's w

Field Representative II, MS Onsite Technical Support.

Field Representative II, MS Onsite Technical Support.

We're a leading provider of business and technology services.We accelerate business transformation for our customers.Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.We're a team of 80,000 strong, working with over 6,000 customers, inclu

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Provide hands-on technical assistance and effectively troubleshoot problems based on learned knowledge. Provide technical support in the use of computing d

Excellent verbal and written skills to explain technical issues to non-technical users. Creating and maintaining technical documentation, user guides, and FAQs. At The Arc Baltimore, our The Help Desk Support Specialist position's primary objective is to install and support computers and network equ

Work includes writing technical and non-technical content, producing digital assets, and maintaining communication channels across the research community. Technical Skills and Expected Level of Proficiency. Classified Title: Communications Specialist.

Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals. Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

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Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

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Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash