Supply Chain Coordinator
2 days ago
Chester
Supply Chain Coordinator Location: Chester We are working with a well-established and growing organisation in Cheshire location to recruit a Supply Chain Coordinator. This is a busy, fast-paced, and varied role suited to someone who enjoys working in a challenging environment where no two days are the same. The role sits at the heart of the business, supporting high-volume B2B customer accounts, managing the end-to-end sales order process, and working closely with production, logistics, and internal commercial teams to ensure customer demand is met accurately and on time. Key Responsibilities • Managing the full sales order lifecycle, processing high volumes of B2B customer orders from receipt through to delivery, • Providing B2B account management support to key customers, managing order changes, amendments, and ongoing requirements, • Processing customer forecasts and demand plans using MS Excel/SAP, • Producing and maintaining 13-week rolling forecast reports to support demand and capacity planning, • Coordinating closely with supply chain, production, logistics, and sales teams to resolve order shortfalls and capacity constraints, • Creating and managing shortage lists, identifying material and stock issues and driving resolution, • Managing stock control and inventory, including clear stock management to prevent obsolete stock, • Ensuring all orders are entered accurately into internal systems, maintaining a high level of attention to detail, • Managing master data and system maintenance to ensure customer and order data remains accurate, • Heavily Involved with weekly, monthly, and quarterly demand review meetings with customers and internal stakeholders, • Recording all incoming orders and daily customer call-offs within automated systems, • Proactively managing customer needs and expectations, ensuring alignment between demand, capacity, and production plans, • Supporting continuous improvement initiatives across processes and customer engagement, • Ad Hoc administrative duties Candidate Requirements • Experience working in a manufacturing and/or logistics environment is highly advantageous, • Proven experience in a fast-paced, high-volume B2B order processing or customer operations role, • Strong working knowledge of MS Office, particularly Excel, • SAP experience desirable but not essential, • Confident communicator with experience supporting B2B customer accounts, • Highly organised with excellent attention to detail, • Comfortable working in a challenging, dynamic environment where priorities can change quickly, • Proactive, self-motivated, and able to use initiative