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Customer Service Team Leader Location: Newry (Granite Exchange) Northern Ireland Hybrid 50% WFH / 50% Onsite. We're flexible on the days you chose to come to the office. Hours: Monday to Friday 09:00 – 18:00 & 40 hours per week Contract: Permanent Salary: £27135.99 Great Benefits including internal career progression Role Overview As a Customer Service Team Leader at Teleperformance, you’ll manage the performance of a team of Client Executives and work as part of a team to coordinate productivity and achieve expected standards for our client. Lead from the front to support and manage Corporate customer escalations. The Team Leader is directly responsible for agent performance and development within their team. They will be expected to manage and develop a team of agents to meet and exceed key performance metrics, quality, customer and client satisfaction, and any other performance area as defined. They will achieve this by leading, motivating, inspiring, and managing team and individual performance and engagement on a regular basis, and providing all reasonable support and encouragement as required. Duties: Ability to operate effectively in a fast-paced environment with constantly changing priorities Coach, develop and provide feedback to your team to ensure they take ownership and effectively use their judgement when making decisions in line with business goals. Evaluate relevant performance reports (day/week/month) Spend 80% of your time coaching, developing and supporting the agents which includes, interaction monitoring, internal discussions, coaching, escalations/complaint handling Positively and proactively manage all performance, attendance and Key Performance Indicators Act as a role model by managing your own attitudes, behaviours and performance effectively, whilst consistently demonstrating the Teleperformance values Effectively handle difficult conversations and potential conflict situations as required. Become a knowledge expert in terms of the client’s products and services Form great working relationships with key groups such as the client, manager, peer group and all support functions within Teleperformance Comply with the Company’s policies and practices Update your knowledge through the associated guidelines and procedures Manage databases, tools, applications and operating systems Become an ambassador for Teleperformance and lead by example, demonstrate our values, actively encourage best practice and support the company in changes to policies and procedures Proven ability to communicate and manage client comms Candidate Requirements We are looking for the following skills and attributes: At least 6 months experience in Team Management Commercially aware, hands on, proactive and engaged with a background in leading others and driving performance at both group and individual levels Proven ability to communicate and manage client comms Knowledge of Corporate care systems such as UFE, CRM and billing / reporting platforms. Proven track record of time management skills Demonstrable experience of managing multiple workflows Strong verbal and written skills with the ability to show accuracy and attention to detail Problem solving and strong communications skills Professional and friendly personality Customer Service experience Contact Centre experience Proven experience of managing teams and achieving targets High levels of resilience and patience Able to take ownership of situations with a positive, can-do attitude Able to work within a fast paced, engaging environment Excellent communication skills (oral & written) Ability to relate to others in a positive manner and build strong working relationships. Able to manage priorities and multiple demands while displaying resilience. Proven experience of working to targets and driving performance IT literate and competent using Microsoft office What you get from us Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey #LI-CW1

Senior Product Development Technologist \n Location: Craigavon Department: Product & Innovation Reports to: Product Development Manager \n Shape the Future of Food Innovation \n At Pilgrim's Europe, we're passionate about creating innovative food products that excite consumers and drive business growth. We're looking for a talented and driven Senior Product Development Technologist to join our Product & Innov... \n \n ZIPC1_UKTJ

Area Sales Manager – Windows \n Job Title: Area Sales Manager – Windows \n Industry Sector: Fenestration, Windows & Doors, Doors, Window Trims, PVC, uPVC, Fascia, Gutters, Glazing, Building Products, Building Materials, Construction Sales, Window Installers, Installers, Contractors, Housebuilders, Installers, Specifiers, Architects, Contractors, Specification Sales Manager, Area Sales Manager, Business De... \n \n \n ZIPC1_UKTJ

Work with us Experienced and ready to develop your fast-fit career? We're hiring Vehicle Techs right now in our Centres.Come and work for an employer that really values your skills and will give you the rewards you deserve in great pay and benefits.Whether you're a brakes specialist or have car servicing in your blood, if you can get stuck in and send every customer away happy and safe on the road, there's a long way you can go at Kwik Fit.We'll help you every step of the way.The Day to Day Your daily life as a Vehicle Tech at Kwik Fit will depend on your specialism.If fixing brakes is your thing, you can join as an Autocare Technician.If you're more into servicing, then a Service Technician role might be for you.Either way, as well your specialist area, you'll also get involved with the daily business of fitting tyres so that our customers can drive away with complete confidence.It's a team effort here, and your expertise will make you one of our key players.Who we're looking for We want to meet Vehicle Techs who are full of energy and understand the importance of the work they do. Keeping customers safe on the road is serious business, and it's our number one priority in Centres. If you're on board with that and can pitch in with your teammates in delivering it, you'll go far. Be there for customers and colleagues and we'll help you build a career for life. The Perks One of the great things about working with a large company like Kwik Fit is the amazing benefits package. It includes: Discount at supermarkets and high street retailers.Up to 50% off at Kwik Fit.Wagestream—access your wages before payday.Eyecare—free examinations and discounted/free glasses.Easy-book appointments with a free online GP.Cycle-to-work scheme.Free mortgage advice.Life assurance.Employee Assistance Programme.Full-pay paternity leave.About us Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades.In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints.From Tyre Fitter to Autocare Technician and Master Centre Manager, there's a range of ways to make a difference here, each with a single purpose in common—to keep our customers safe on the road.TPBN1_UKTJ

Local Business Development ManagerFranchised Motor Dealership - Craigavon areaLocal Business Development ManagerCraigavon area | £37,000 Basic + £60,000 OTE | 40 HoursAre you an experienced sales professional with a proven track record in winning new business?We're currently recruiting on behalf of a leading automotive dealer group for an ambitious and commercially driven Local Business Development Manager to cover Craigavon.This is a fantastic opportunity for someone who enjoys being out in the field, building relationships and creating new business opportunities. You'll have the freedom to manage and develop your own territory, while being supported by an established dealership network and a comprehensive range of automotive products and services.The RoleAs Local Business Development Manager, your primary focus will be to grow the local business and fleet customer base by identifying new prospects, developing relationships and converting opportunities into long-term customers.You'll work with businesses across the region, understanding their requirements and providing tailored solutions across New and Used Passenger Cars and Commercial Vehicles, as well as Aftersales and Parts.Your responsibilities will include:Proactively identifying and winning new business across CraigavonBuilding and developing a strong local business and fleet customer databaseProspecting through telephone, email, networking and face-to-face visitsDeveloping long-term relationships with business customersManaging the complete sales process from initial enquiry through to completionIdentifying opportunities within existing accounts to increase customer spendWorking closely with dealership teams to deliver an excellent customer experienceManaging your own diary, territory and sales pipelineConsistently achieving agreed sales and business development targetsAbout YouOur client is looking for an experienced sales professional who is confident, self-motivated and enjoys the challenge of developing new business.You'll ideally have at least 2 years' sales experience, with experience in automotive, B2B, fleet, business development or another target-driven sales environment being advantageous.We're particularly interested in speaking to candidates who can demonstrate:A proven ability to generate and convert new businessExcellent communication and relationship-building skillsStrong negotiation and closing abilityA proactive, tenacious approach to salesThe confidence to engage with decision-makers at all levelsExcellent organisation and time-management skillsThe ability to work independently and manage your own territoryA genuine desire to achieve and exceed targetsA full UK driving licenceThe Package£37,000 Basic Salary + £60,000 OTEYou'll also benefit from a comprehensive benefits package, including:Company carFuel card33 days annual leave, including bank holidaysAnnual leave purchase and sale schemePension scheme and life assuranceEmployee vehicle purchase schemeDiscounts on Service, Bodyshop and Parts1 paid day per year to volunteer for a charity of your choiceCycle to Work schemeAccess to Perks at Work discountsComprehensive training and ongoing developmentWhy Apply?This is an excellent opportunity to join an established and successful automotive business in a role where your ability to win new business and develop customer relationships will have a direct impact on your earnings and career progression.Apply today for a confidential discussion about the role.Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permissionTPBN1_UKTJ

Production Shift Manager (Days) - Coated DepartmentLocation - Craigavon, Northern IrelandWorking Hours - Monday to Friday ¦ 8:00am to 4:00pmContract Type - Permanent ¦ Full-TimeLead Production Excellence in Our Coated Operations!Are you an experienced food manufacturing leader looking for your next challenge?Pilgrim's Europe is seeking a Production Shift Manager to lead our Coated Department at our Craigavon poultry manufacturing site. This is a fantastic opportunity for a results-driven people leader to take ownership of shift performance, drive continuous improvement, and develop high-performing teams within a fast-paced food production environment.Working closely with the Operations team, you'll play a key role in delivering operational excellence across safety, quality, service, people, and cost.What You'll Be DoingLeading and motivating production teams within the Coated Department to achieve daily operational targets.Delivering KPI performance across safety, quality, labour utilisation, yield, efficiency, and customer service.Driving a culture of food safety, health & safety, quality, and continuous improvement.Ensuring all products consistently meet customer specifications and internal quality standards.Managing, coaching, and developing Team Leaders and production colleagues to maximise capability and engagement.Monitoring production performance, identifying opportunities for improvement, and implementing corrective actions.Conducting structured shift handovers and performance reviews.Supporting succession planning, training programmes, and skills development across the department.Working collaboratively with Technical, Engineering, Planning, and Supply Chain teams to achieve business objectives.Supporting waste reduction, sustainability, and cost-saving initiatives across the operation.What We're Looking ForEssentialProven leadership experience within a food manufacturing environmentPrevious experience managing teams in a high-volume production settingStrong understanding of food safety, quality, and health & safety standardsExcellent people management, coaching, and performance development skillsExperience delivering operational and continuous improvement initiativesStrong communication, organisational, and problem-solving abilitiesGood IT skills and experience working with production KPIs and reportingDesirableExperience within poultry, meat, or FMCG manufacturingHACCP and/or Health & Safety qualificationsLean Manufacturing or Continuous Improvement experienceLeadership or management qualificationExperience working within coated, prepared, or added-value food production environmentsWhy Join Pilgrim's Europe?At Pilgrim's Europe, you'll be part of one of the UK's leading food manufacturing businesses, producing high-quality products for major retailers and customers.Benefits Include:Competitive salaryEnhanced pension schemeLife assuranceEmployee discount platformHealth & wellbeing supportTraining, development, and career progression opportunitiesLong-term career opportunities within a growing international businessOpportunity to make a real impact within a key manufacturing operationReady to Take the Next Step?If you're a passionate production leader with food manufacturing experience and a track record of delivering results through people, we'd love to hear from you.Apply today and help drive performance, quality, and continuous improvement within our Coated Department at Craigavon. ??TPBN1_UKTJ

Area Sales Manager Windows Job Title: Area Sales Manager Windows Industry Sector: Fenestration, Windows & Doors, Doors, Window Trims, PVC, uPVC, Fascia, Gutters, Glazing, Building Products, Building Materials, Construction Sales, Window Installers, Installers, Contractors, Housebuilders, Installers, Specifiers, Architects, Contractors, Specification Sales Manager, xrnqpay Area Sales Manager, Business Deve Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Please click on the apply button to read the full job description

Cubis Systems is seeking a Business Development Manager for Northern Ireland and the Republic of Ireland to drive profitable growth by developing new business and expanding existing relationships with utilities, contractors, and local authorities.Reporting to Head of Sales, you will create territory

As Local Business Development Manager, your primary focus will be to grow the local business and fleet customer base by identifying new prospects, developing relationships and converting opportunities into long-term customers. Local Business Development Manager. We're currently recruiting on behalf

Vickerstock, in partnership with a leading poultry and agricultural business, is seeking an experienced Assistant Hatchery Manager for the Craigavon hatchery.You will support the Hatchery Manager with day-to-day operations and staff development.Responsibilities include egg handling, incubation, chic

Almac Group seeks a seasoned Global Marketing Manager to lead the development and delivery of globally focused marketing plans from our Craigavon headquarters.You will collaborate with Business Development, senior leaders, and external partners to raise market awareness and demonstrate the value of

The Deluxe Group is seeking an experienced and commercially minded HR Manager to deliver a comprehensive, end-to-end HR service across the business. This varied generalist role covers the full employee lifecycle, including recruitment, onboarding, employee relations, workforce planning, policy development and employee engagement. The HR Manager will work closely with managers and project teams to identify workforce requirements, resolve people-related matters and ensure HR practices support the organisations operational and strategic objectives. This opportunity is ideal for a proactive HR professional who enjoys a diverse workload and is passionate about attracting, developing and retaining talented people while delivering an excellent candidate and employee experience. Key Responsibilities Support the development and implementation of the organisations people strategy, HR policies and best practices. Provide professional HR advice and guidance to managers and employees across the full employee lifecycle. Manage employee relations matters, including performance, conduct, capability, absence, grievance and disciplinary processes. Coach and support managers in applying HR policies consistently, fairly and in accordance with employment legislation. Lead and manage the full recruitment lifecycle across multiple roles, departments and project teams. Partner with hiring managers to understand workforce requirements, resource plans and recruitment priorities. Develop workforce plans and resourcing strategies that support current and future business needs. Build and manage employer-branding initiatives to attract high-quality candidates. Optimise candidate-sourcing strategies through job boards, social media, employee referrals, recruitment agencies and direct outreach. Manage relationships with external recruitment agencies, service providers and other HR-related vendors. Oversee onboarding and induction processes to ensure new employees receive a positive and consistent experience. Monitor and analyse HR and recruitment metrics, including time to hire, cost per hire, employee turnover, absence and quality of hire. Promote a positive, inclusive workplace culture and a consistently high-quality candidate and employee experience. Ensure recruitment and wider HR practices comply with applicable employment legislation, right-to-work requirements and company policies. Maintain accurate and confidential employee records, HR systems and supporting documentation. Assist with salary reviews, employee engagement initiatives, learning and development activities, and other HR projects. Prepare annual FEC and other statutory or regulatory reports, as required. Support international recruitment activity, including relevant UK Home Office and immigration compliance requirements. Essential Criteria A third-level qualification in Human Resources, Business Studies or a related discipline, and/or at least five years relevant experience within an HR or recruitment function. Broad generalist HR experience, including recruitment and employee relations. Sound working knowledge of applicable employment legislation and HR best practice. Experience advising and supporting managers on a range of people-related matters. Excellent communication, influencing and interpersonal skills. Strong organisational and time-management skills, with the ability to manage competing priorities. A high level of discretion and the ability to handle sensitive and confidential information appropriately. Strong attention to detail and experience maintaining accurate HR records and documentation. The ability to work independently, use sound judgement and take initiative. Confidence working in a fast-paced, project-led environment. Desirable Criteria CIPD qualification or membership. Experience working with UK Home Office requirements, including right-to-work and immigration processes. Experience managing international recruitment campaigns. Experience supporting workforce planning for project-based or multi-site teams. Experience preparing FEC, equality-monitoring or other statutory reports. What We Offer A competitive salary and benefits package. Career progression and professional development opportunities. A varied role with the opportunity to influence people practices across the organisation. Working Hours Monday to Thursday: 8.30 a.m.5.00 p.m. Friday: 8.30 a.m.2.30 p.m. The Deluxe Group is an equal opportunities employer. We welcome applications from all suitably qualified candidates and are committed to providing an inclusive recruitment process. Skills: Recruitment Talent Acquisition Communication Benefits: Pension Life Assurance Healthcare Cashback Plan Employee wellbeing programme Free Carparking Cycle to work scheme TPBN1_NI

Purpose To provide the best level of service to Russell's Food and Drink customers in accordance with the Company's standards and procedures To assist the Manager in all aspects of the business including sales, security and stock control Responsibilities/Key Tasks To assist in customer relations by

Senior Food Safety & Quality Manager - Maternity Cover Location: Craigavon Department: Technical Contract Type • 12-month Maternity Cover Lead Food Safety & Quality Excellence Pilgrim's Europe is seeking an experienced Senior Food Safety & Quality Manager to join our Craigavon site. This is a key leadership role within the Technical team, responsible for driving food safety, quality, compliance, and continuous improvement across the factory. You'll work closely with Operations and Site Leadership teams to ensure the highest standards are consistently achieved, while developing a strong food safety and quality culture throughout the business. Key Responsibilities Lead and maintain HACCP-based Food Safety & Quality Management Systems. Ensure compliance with BRC, customer, legal, and company standards. Drive continuous improvement in food safety, quality, hygiene, and environmental standards. Lead customer, retailer, and third-party audits, ensuring excellent audit outcomes. Manage technical teams, including recruitment, development, succession planning, and performance management. Investigate complaints, incidents, non-conformances, and root causes, implementing effective corrective actions. Analyse quality, microbiological, allergen, and technical performance data to identify trends and opportunities for improvement. Work collaboratively with Operations to reduce complaints, improve KPIs, and enhance site standards. Deputise for the Technical Manager when required. About You Degree-qualified in Food Science, Food Technology, Microbiology, or a related discipline (or equivalent experience). Proven quality management experience within food manufacturing. Strong knowledge of HACCP, BRC, Food Safety, Food Hygiene, and Food Legislation. Experience managing customer audits and retailer standards. Strong leadership, coaching, and stakeholder management skills. Excellent problem-solving and continuous improvement mindset. Desirable Chilled food or high-risk manufacturing experience. Experience with major UK retailers. Advanced HACCP qualification. Poultry processing or cooked protein experience. Why Join Pilgrim's Europe? Benefits Include: Competitive salary and benefits package Pension scheme Life assurance Employee discount platform Career development and progression opportunities The opportunity to lead technical excellence within a leading food manufacturing business If you're passionate about food safety, quality, compliance, and developing high-performing teams, we'd love to hear from you. Apply today to join Pilgrim's Europe as our next Senior Food Safety & Quality Manager. TPBN1_UKTJ

We are delighted to be working with a high‑growth legal technology business that is scaling rapidly across the UK. This newly created role offers real ownership of outbound business development in a specialist market.

See yourself at TwilioJoin the team as Twilio’s next Sales Senior Manager, New Business Accounts DACH & Benelux. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. About the jobThis posi

Business Development / Business Developer:Capability to identify new opportunities, contribute to growth strategies and support expansion of our client service offering. They are seeking a Business Development Manager to join their team on a permanent basis based in St Helier. This is a replacement

Business Development Manager - Mobility. You'll have the autonomy to manage your own territory, plan your own schedule, and develop relationships that drive real business growth. You'll be responsible for identifying and converting new business opportunities while strengthening existing partnerships

Business Development Manager - rPET,Northern Ireland. We are looking for a commercially driven Business Development Manager to develop and grow the company's recyclable plastics supply network across Northern Ireland. Astrantia Talent is recruiting on behalf of an established international business

Astrantia Talent is recruiting a commercially focused Business Development Manager to build and grow a recyclable plastics supplier network in Northern Ireland.

The Solution Auto in Craigavon is seeking a Local Business Development Manager to grow the local business and fleet customer base. You will work with businesses across the region, offering tailored solutions across New and Used Passenger Cars, Commercial Vehicles, Aftersales and Parts.

Demonstrate a strong understanding of current business development and sales strategies. Department: Business Development. This involves building and maintaining strategic partnerships with new and existing employers, serving as a representative at key forums, effectively managing new business oppor

About the job Business Manager (Healthcare Sector). Are you an experienced and highly organised leader? Were looking for a Business Manager to join a busy healthcare organisation and take on a key leadership role overseeing services across multiple sites. Oversee day-to-day operational & business ma

Tax Manager - Funds, Business Tax Services, Northern Ireland. The successful candidate will have an opportunity to work with our excellent existing clients and intermediaries, providing a great opportunity to build and expand their network and be instrumental in winning new business. Opportunity to

Full driving licence and access to vehicle with business use insurance (essential). Minimum of three years of business development experience, with a track record of meeting or exceeding apprenticeship sales targets. Demonstrate a strong understanding of current business development and sales strate

The Business Manager will deve. This position is a full-time permanent role and will report to the Division Manager. To create and maintain a profitable and sustainable Business Unit, specifically for Custom Synthesis in Ireland.

An exciting opportunity has arisen for a technically minded Business Development & Delivery Manager to join an innovative manufacturing and technology business with a strong international presence. This role offers the chance to combine business development, account management and project delivery w

Your Background - Business Development Manager, Biomedical Solutions Sales. Business Development Manager, Biomedical Solutions Sales. The Role - Business Development Manager, Biomedical Solutions Sales.

An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy

Minimum 10 years of experience in commercial operations, business process transformation, digitization, or related disciplines; experience in a regulated environment preferred.

The Business Development Manager will be instrumental in expanding our relationships within this area of central government, taking our strategy to the next level and accelerating our growth. Our client has a growing business within the UK Central Government centred around our long standing relation

Working alongside another New Business Development Manager, you will take responsibility for a defined portfolio of categories, identifying and securing high-quality sellers and brands that expand product range, address customer demand and create sustainable commercial growth. You will lead a team o

Business Development Manager — Care Sector SaaS, £60k–£65k base + £80k OTE, uncapped bonus, field-based/remote UK role. A credible, professional presence with the energy to drive a new-business offering. A proven track record in B2B new-business sales, with full ownership of the sales cycle f

Business Development Manager to drive new business across. Business Development Manager – Freight & Logistics. Develop new business across USA trade lanes (import & export).

This position is a full-time permanent role and will report to the Division Manager.

An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy

This role would suit a Business Development Manager or similar with experience selling into electrical wholesalers looking to join a UK Giant. Business Development Manager (Electrical Wholesalers). Are you a Business Development Manager or similar with experience selling into Electrical Wholesalers

Business Development Manager – Food Manufacturing. Are you an experienced sales or business development specialist in the food manufacturing sector and looking for an opportunity with significant potential to grow alongside a rapidly expanding business?. Importantly, they’ll have a proactive app

New Business Development / Category Manager / Buyer. We're looking for a New Business Development Manager to help grow an exciting Marketplace proposition across a portfolio of well-known retail brands. Identify category and range gaps and turn them into new business opportunities.

East Midlands-based Pest/Bird Control Sales expert? Ready to develop your career and earnings in a working environment where you will respected, rewarded and supported to achieve? What's on Offer? Basic starting salary based on experience and likely to be c.Commission with a realistic Year 1 OTE

Technical Business Development Manager – Height Safety. Technical Business Development Manager – Height Safety.

Are you a natural leader with a proven track record in Logistics, Transport, or Waste Management? Do you thrive on delivering operational excellence and have a keen sense of business acumen? If so, we have an exciting opportunity for you!.

Due to continued growth, they are seeking an ambitious and commercially focused Business Development Manager to identify and secure new business opportunities and expand their presence across the Build to Rent, Facilities Management, Housing Associations, Local Authority, Property and Building Safet

This is an opportunity to support the Markets Spread Products business in the UK, Europe, Middle East and Africa region in a business management / business execution capacity. The role requires involvement in co-ordinating business deliverables, discussions and responses to audits a. Fantastic oppor

An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy

Lead Business Development Manager. Business Development Managers and drive specification-led growth across the UK. Lead Business Development Manager.