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  • Commercial Manager
    Commercial Manager
    15 days ago
    £50000 yearly
    Full-time
    New Malden

    Details Salary: DOB Hours per week: 42.5 (M – F 0830 – 1800 *an hour unpaid break inclusive) Location: The role is ideally office-based, with flexibility open to discussion. Expected Start date: ASAP Reports To: Managing Director Main Purpose & Scope of the Job Our company has been the pioneer for Korean food throughout the UK, with key accounts throughout the leading multiple Grocery supermarkets, since 2007. We take huge pride in our achievements, having driven Korean food into people’s kitchens, not only through simple trading, but by being the experts of Korean food. We are looking for a Commercial Manager, who is as passionate as we are, creative and ambitious, and will drive revenue growth with our key Grocery partners, as greater opportunities have arisen. The Commercial Manager would ne hands-on, and need to adapt to a family-run company that has a deep-rooted Korean and Asian culture embedded within the company. You will report directly to the Directors of the company. Objectives and Key Responsibilities · Key Account Controller, leading the expansion of our listings and driving new listings into our existing key customers. · Develop the existing relationships, both with customers and brand owners. · Develop the existing Commercial Development Manager, setting clear objectives, targets, and goals, and assist with the pipeline of development accounts. · Develop the Executive who will handle much of the day to day communication, reporting, and supply chain. · Develop the annual JBP’s, both with customers and brand owners, whilst also undertaking the main account handling for each customer. · Understand and build strong relationships with different departments within the organisation. · Ensure discipline within forecasting, promotional planning, and financial management of the accounts. Skills and Qualifications · Approximately 10 years or more, of relevant experience, leading the large multiple Grocery accounts. · Proven ability to drive strategic relationships with senior counterparts on the retailer side. · Ability to deliver direct reports and work within a team who will assist the reporting. · Management and leadership experience within a management role. · Immense organisational skills required to deal with multiple customers, and ability to prioritise. · Cultural understanding and sensitivity, with ability to adapt to existing company culture, which is immensely fast-paced. · Excellent analytical and problem-solving skills · Ability to work on their own without supervision · Clear, confident, and concise communication abilities Recruitment Agencies Please note that we are NOT accepting applications from recruitment agencies for this position. Agencies are rejected to contact us regarding this role. Benefits Key benefits but not limited to, include: · Paid day off on your birthday · Yearly bonus · Free onsite parking · Holiday starting at 28 days plus a personal day rising to 29 days after 5 years (Bank holidays inclusive); · Pension scheme 3% contributed by the company · Annual pay review · 5% discount from Company’s retail stores Seoul Plaza and Cash and Carry ***IMPORTANT: Please ensure you attach your CV with your application. Interviews for suitable candidates will be conducted while the job advertisement is active. Please note that the posting may close earlier than the specified deadline, depending on recruitment progress. Please note: Due to the high volume of applications, if you do not hear from us within 2 weeks of submitting your application, please assume that your application has not been successful on this occasion. If you have any specific questions, please submit your CV

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  • Kitchen Manager
    Kitchen Manager
    18 days ago
    £42000–£50000 yearly
    Full-time
    London

    Description Incipio curates beautiful spaces with vibrant atmospheres for great times. We’re looking for a dynamic Head Chef who thrives in a fast-paced, multi-concept environment, from frying up crispy chicken during the lunch rush to plating elevated Mexican dishes for a sit-down dinner service. This is a varied, hands-on role where no two days are the same. You'll work closely with our Central Production Unit, lead with precision in logistics and labour planning, manage GP like a pro, and bring fresh ideas to life through concept development. The Role: As a Head Chef at Incipio, you will be an inspirational, strategic, and hands-on leader. You bring energy, joy, and a passion for people and high food standards - taking full ownership of your kitchen and team. You’ll oversee five unique food concepts ; Mexican, farm-to-fork, fried chicken, burgers, italian deli - working closely with our Central Production Unit (CPU) to ensure seamless operations, consistency, and quality across the board. From logistics and labour management to GP control and concept development, you’ll be at the heart of a fast-paced, dynamic food offering. We Expect You To: Have a passion for all things hospitality and the ability to drive your kitchen team to achieve the commercial and financial needs of the business. You curate a positive working atmosphere and are obsessed with inspiring your entire kitchen team to deliver to the highest standard on every shift. Own and deliver GP to budget, determine food inventory needs including managing stock, waste and ordering. Take total responsibility for ensuring the kitchen meets all regulations including sanitary and food safety guidelines. You develop your team to effectively communicate and consistently hold them to account on every shift to ensure that our guests receive exceptional food standards. You are responsible for the safety of your guests and the team while inside and leaving the venue. You understand what it means to be compliant in our venues and utilise the systems provided to do so. Ensure strict adherence to food hygiene practices and maintain the highest standards of cleanliness and safety. Working in collaboration with the Central Production Manager to ensure quality and inventory needs are met. Managing and owning the kitchen labour spend, rota planning to budget. Ensuring our recruitment is in line with company guidelines, recruiting brilliant skill and the correct people to elevate your teams delivery. Biannual team performance reviews, consistently training your team, encouraging development and company engagement with initiatives such as Kitchen Collabs and Apprenticeship Schemes. Engaging with various programs whether that’s in Development or Kitchen Engagement initiatives. Work independently, whilst collaborating with your General Manager and HQ to strategically plan the future of your kitchen, always thinking financially & commercially. Who You’ll Be: A proactive and warm leader, high energy and someone who loves to bring people together. Extensive leadership experience as a Head Chef, specialising in the coordination and execution of multiple, distinct food concepts. Have a keen eye for standards and take pride in every dish served. Creative, innovative and forward thinking. Multitasker, expert delegator and loves being in the thick of it. Someone who keeps calm when the tickets ramp up and service is in full flow. Someone who our chefs can aspire to be. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

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  • Dental Practice Manager
    Dental Practice Manager
    1 month ago
    £35000–£55000 yearly
    Full-time
    London

    Kensington Olympia Dental Clinic is a modern private dental clinic delivering high-quality care with a premium, patient-first experience. We are hiring a commercially minded Practice Manager to lead day-to-day operations, drive team performance, and consistently convert enquiries into bookings and treatment acceptance. This role is ideal for someone with strong dental practice management experience who is highly organised, and confident leading a sales-focused front-of-house and patient journey. The Role You will be accountable for clinic performance across: • Reception and patient journey, • Diary utilisation and capacity planning, • Conversion rates (enquiries → consultations → treatment), • Team standards, training, and accountability, • Operational compliance and smooth daily execution You will work closely with clinicians and leadership to ensure an excellent patient experience while maintaining strong commercial performance. Key Responsibilities Operations & Leadership • Lead the reception/admin team and keep the clinic running to a premium standard, • Own the daily schedule: appointment flow, clinician utilisation, and minimal downtime, • Implement and maintain SOPs, checklists, and high-performance routines, • Manage stock, labs, suppliers, and service contracts Sales & Growth (Core Priority) • Drive booking conversion from calls, WhatsApp, website leads, and walk-ins, • Ensure follow-up systems are executed daily (no lead left behind), • Track and improve treatment acceptance through confident patient coordination, • Coach the team on scripts, objection handling, and premium patient communication, • Monitor key performance metrics and report weekly performance with action plans People & Culture • Recruit, train, and performance-manage reception and admin team members, • Run daily huddles and weekly reviews, • Promote a calm, professional, accountable clinic environment Compliance & Quality • Ensure smooth compliance with clinic standards (policies, records, protocols), • Work with leadership to maintain quality, audits, and governance routines Requirements (Must Have) • Minimum 2+ years as a Dental Practice Manager or senior dental management role, • Strong understanding of private dentistry operations and patient journey, • Proven ability to increase conversion, fill diaries, and drive sales outcomes, • Highly organised with excellent attention to detail and follow-through, • Confident communicator (phone, WhatsApp, email, in-person), • Comfortable leading a team and holding standards firmly, • Experience in a premium/private clinic environment (London preferred), • Knowledge of dental software(DENTALLY)/CRM systems, • Experience implementing scripts, scorecards, and performance dashboards How to Apply Apply with: • Your CV and a short cover note answering:, • Your dental management experience (clinic type, team size), • One example of how you improved conversions/diary utilisation, • Your notice period and availability Language: Portuguese and Spanish (preferred)

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