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  • Sales Account Manager
    Sales Account Manager
    4 days ago
    £55500–£57500 yearly
    Full-time
    London

    Company Overview Diancang UK specialises in Sino-UK trade and consultancy services, helping businesses navigate market opportunities between the UK and China. With deep expertise drawn from successful e-commerce experience in China, we support clients with market research, strategic advice, and practical guidance on expanding into new international markets. Our services include professional market research in the UK, strategic planning for China market entry, and support with business registration, development, and cross-cultural communication. Job Description This position offers an excellent opportunity for an experienced Sales Account Manager to build strong client relationships, oversee key accounts, and ensure that clients receive exceptional support throughout their engagement with Diancang UK. The role suits someone who combines relationship-focused sales expertise with commercial awareness and the ability to understand clients’ strategic needs across UK–China markets. Key Responsibilities • Manage and develop client accounts, ensuring strong relationships, satisfaction, and continued engagement. 2. Understand client needs and align consultancy services with their business goals across UK–China markets., 3. Monitor account performance, analyse sales information, and identify opportunities to expand service usage., 4. Prepare proposals, presentations, and reports for clients and senior management., 5. Stay informed about market trends and competitor activity relevant to client accounts., 6. Support coordination and guidance of junior team members when required., 7. Work closely with internal teams to ensure clients receive timely insights and high-quality service. Qualifications & Experience A minimum of 7 years’ experience in account management, sales, or client-facing commercial roles. Proven experience managing client relationships, handling accounts, and supporting sales activities. Strong communication and interpersonal skills, with the ability to engage professionally with clients at all levels. Solid understanding of sales processes, account retention strategies, and client needs analysis. Analytical ability to review account data, identify patterns, and propose commercially sound solutions. Excellent organisational skills and the ability to manage multiple client accounts simultaneously. Chinese language skills (Mandarin or Cantonese) are a strong advantage, due to the company’s cross-border focus. A degree in business, marketing, management, or a related field is a plus.

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  • Sales Account Manager (Property Services)
    Sales Account Manager (Property Services)
    10 days ago
    £56000–£60000 yearly
    Part-time
    Raynes Park, London

    Job Overview – Sales Account Manager (Property Services) We are seeking a highly motivated and experienced Sales Account Manager to lead business development activities and manage key client relationships within the UK residential property market, with a particular focus on Chinese-speaking clients. This role will be responsible for developing strategic partnerships with landlords, building a strong client portfolio, and driving sustainable revenue growth across our property services operations. The successful candidate will act as a trusted commercial liaison for clients and internal stakeholders, ensuring that tailored solutions are delivered in line with customer requirements and business objectives. Key Responsibilities • Identify, target, and secure new business opportunities within the UK property market, with an emphasis on serving Chinese-speaking investors, tenants, and landlords., • Develop and implement structured sales strategies, pipeline plans, and client acquisition initiatives to drive revenue growth and market penetration., • Build and maintain long-term relationships with key landlords, property developers, and tenant clients, ensuring high standards of customer satisfaction and retention., • Act as the primary account manager for major clients, providing professional advisory services, regular performance updates, and issue resolution support., • Collaborate closely with internal departments including lettings, marketing, compliance, and operations teams to ensure seamless service delivery., • Attend property viewings, negotiations, client meetings, and industry events to promote company services and maintain strong commercial visibility., • Accurately maintain CRM records relating to client profiles, sales performance, and communication history., • Prepare regular business development reports and sales forecasts for senior management., • Support marketing campaigns and market-promotion initiatives targeted at the Chinese-speaking property sector. Candidate Requirements • Excellent interpersonal and cross-cultural communication skills, with strong negotiation, persuasion, and problem-solving abilities., • Ability to manage multiple client accounts independently within a target-driven sales environment and consistently achieve agreed sales objectives., • Minimum 5 years’ experience within property services, real estate sales, or account management, with a proven track record of meeting or exceeding sales targets., • Substantial experience working with Chinese-speaking clients, preferably within the UK property market., • Strong understanding of the UK housing market, including landlord-tenant relationships and lettings procedures., • Proficient in CRM systems and Microsoft Office applications., • Bachelor’s degree or above in Business, Marketing, Real Estate, or a related discipline., • Fluency in spoken and written Mandarin and professional working proficiency in English; Cantonese language skills are desirable but not essential.

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  • Sales account managers
    Sales account managers
    16 days ago
    £53000–£57000 yearly
    Full-time
    Molesey

    Company Overview: Silk Road Oasis Limited is a UK-registered private company based in East Molesey, Surrey. We operate as a flexible service provider, committed to delivering high-quality, bespoke support to our clients. Our mission is to assist businesses and individuals by offering tailored business services, consultancy, project coordination, and client-focused support. We pride ourselves on being adaptive, responsive, and client-centered, dedicated to understanding each client’s unique needs and delivering solutions that help them succeed. As we look ahead, we are eager to grow our footprint and build long-term partnerships with clients who value trust, reliability, and personalised service. We are now seeking commercially minded Sales account managers to join us, individuals who share our values, enjoy building relationships, and are motivated to drive growth by expanding our client base and delivering value-driven services. Key Responsibilities: Launch, promote, and distribute new products across the assigned territory by coordinating introductions, engaging potential buyers, and ensuring strong initial market visibility to support early adoption and sales performance. Review and analyse sales performance data to assess product demand, identify trends, evaluate effectiveness of sales activities, and recommend improvements to strengthen overall market penetration and revenue growth. Negotiate and manage logistics arrangements with suppliers, distributors, and partners to ensure timely, accurate, and cost-efficient delivery of products while maintaining smooth operational flow. Maintain close relationships with existing customers by providing regular support, addressing enquiries, understanding business needs, and ensuring high service satisfaction to foster loyalty and repeat business. Identify and develop new customer leads by conducting outreach, presenting product offerings, understanding client requirements, and recommending suitable solutions to expand the customer base and strengthen market presence. We Offer: Competitive salary of £53,000–£57,000, reflecting the seniority of the role. Join a flexible, growth-focused company where your contributions make a real impact. Surrey location (East Molesey), ideal for those seeking work–life balance. Supportive and collaborative environment that values flexibility and initiative.

    Immediate start!
    No experience
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  • Commercial Manager
    Commercial Manager
    10 days ago
    £51000–£55000 yearly
    Full-time
    London

    Overview We are seeking a commercially focused and results-driven Commercial Manager to support the growth of our modern Chinese restaurant business. This role will lead the implementation of revenue-building initiatives including corporate catering development, platform partnerships and local business collaborations, while also supporting marketing strategy, profitability optimisation and operational performance to drive sustainable business expansion. Key Responsibilities • Identify and develop new commercial opportunities including corporate catering contracts, online delivery platform partnerships and event-based catering services;, • Manage and strengthen relationships with third-party delivery platforms to maximise online sales performance;, • Monitor market trends, competitor activity and customer feedback to implement store-level growth strategies;, • Negotiate commercial terms with corporate customers and key suppliers;, • Oversee delivery coordination processes to ensure service quality standards are consistently met;, • Set sales targets and monitor team performance to support achievement of commercial objectives;, • Work collaboratively with operations, front-of-house and delivery teams to ensure effective service delivery and full brand compliance;, • Manage client billing arrangements and account status to support healthy cash flow management;, • Support local brand marketing activity including promotional events, community partnerships and sampling campaigns;, • Contribute content ideas and promotion proposals aligned with company brand and social media standards;, • Oversee selected aspects of day-to-day restaurant operations including staffing coordination, inventory controls, cleanliness standards and service flow supervision. Candidate Requirements • Bachelor’s degree or above in Business, Hospitality, Marketing or a related discipline;, • Prior management experience within the restaurant or café sector, ideally within fast-casual or Asian cuisine operations;, • Strong leadership skills with a proven ability to manage and motivate operational teams;, • Excellent communication, negotiation and organisational capabilities;, • Familiarity with delivery platforms such as HungryPanda and online ordering systems;, • Fluency in English and Mandarin and/or Cantonese essential;

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  • Credit Controller
    Credit Controller
    19 days ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

    Immediate start!
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  • Business Development Executive
    Business Development Executive
    23 days ago
    £26000–£35000 yearly
    Full-time
    London

    Job Description: Business Development Executive – EMEA Market Full-Time, On-Site | London-based About Us We believe that decorative art is widely undervalued, undermined, and underappreciated. Art, in itself, is a channel of expression, a vessel that speaks stories and values. Decorative art is no different. Silian Art and Design, a leading art consultancy and provider, has been enriching and transforming spaces with bespoke art solutions since 1997. From concept creation to in-house production, we offer tailored services to top interior designers, hospitality brands and partners to realize their artistic vision. We are now seeking talented Business Development Executives to join our team in London to manage and expand our portfolio in the EMEA market. We are looking for professionals who are passionate about the interior design and decor industry and know how to connect with clients creatively and commercially. The Role This is a full-time on-site role at our beautiful gallery space in Chelsea, London. As a Business Development Executive, you will be responsible for identifying and growing opportunities and nurturing client relationships across the EMEA region. This role requires a proactive and curious mind, and a combination of strategic account management and a flair for the creative, as you'll be working with clients who are designers and visionaries in their fields. You will be collaborating with artists, the design team, and the production team, to deliver exceptional creative solutions to industry leading clients and projects. Key Responsibilities Drive Growth: • Proactively identify, research, and pursue new business opportunities within the EMEA region to expand our client base and drive revenue growth., • Participate in industry events and networking opportunities to build connections and generate leads. Account Management: • Build, maintain, and strengthen relationships with new and existing clients, ensuring that their needs are consistently met and exceeded., • Serve as the primary point of contact for assigned accounts, managing communication and fostering strong client relationships., • Develop a deep understanding of client goals and preferences to provide tailored solutions that reflect their unique visions and branding needs. Collaborate with Creative Teams: • Work closely with our in-house design and production teams to deliver high-quality, customized art solutions that align with client specifications and project timelines., • Oversee project timelines and budgets, keeping all stakeholders informed of progress and addressing any issues that arise., • Coordinate logistics for art installations, including working with artists, logistics companies, and contractors as needed., • Manage multiple projects simultaneously, ensuring deadlines are met and quality standards are upheld. Strategic Planning & Reporting: • Develop account growth strategies to achieve and surpass sales targets., • Provide regular reports on account status, sales activities, and market trends to inform business strategy., • Collaborate with management to create and implement targeted marketing strategies within the EMEA market. Requirements Experience: Minimum of 3 years of relevant account management, business development, or sales experience, ideally within a creative, art, or design-related industry. Language Skills: Proficiency in an additional EMEA language is major plus! Location: This is an on-site role based in our London gallery office. If you are passionate about art and design and eager to contribute to high-profile projects that transform spaces, we'd love to hear from you! Job Type: Full-time Experience: Business development: 3 years (preferred)

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  • Commercial Manager
    Commercial Manager
    25 days ago
    £50000–£55000 yearly
    Full-time
    London

    About Us We are a fast-growing food wholesale business specialising in the distribution of fish, crustaceans, molluscs, and a wide range of other food products to restaurants, retailers, and catering businesses across the UK. Due to continued expansion, we are seeking a highly organised and commercially minded Commercial Manager to join our team. Key Responsibilities • Oversee and manage day-to-day commercial operations within the wholesale food division, • Develop and maintain strong relationships with suppliers, clients, and strategic partners, • Analyse market trends, pricing, and supply chain performance to support commercial decision-making, • Lead negotiations with suppliers and customers to optimise profitability, • Identify new business opportunities and implement strategies to expand product lines and customer base, • Manage key accounts and ensure high standards of customer service, • Coordinate with procurement, sales, and logistics teams to ensure smooth operational performance, • Monitor inventory levels and contribute to demand planning, • Prepare commercial reports, forecasts, and performance analyses for senior management, • Ensure compliance with food safety, hygiene, and industry regulations Requirements • Proven experience in commercial management, sales management, or business development (preferably within food wholesale or FMCG), • Strong understanding of food supply chains, especially seafood products (fish, crustaceans, molluscs), • Excellent negotiation and communication skills, • Strong analytical ability and commercial awareness, • Ability to manage key accounts and develop long-term business relationships, • Strong organisational and problem-solving skills, • Ability to work under pressure in a fast-paced environment, • Proficiency in MS Office; experience with inventory or order management systems is an advantage, • Fluency in English (additional languages beneficial)

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  • Business Development Manager
    Business Development Manager
    1 month ago
    £33000–£42000 yearly
    Full-time
    London

    Key Responsibilities • Develop and implement the firm’s business development and marketing strategy across target sectors., • Conduct market research and competitive analysis to identify opportunities for growth., • Build and maintain relationships with prospective and existing clients, industry partners, and referral networks., • Lead and manage key client programmes, including client feedback initiatives and strategic account planning., • Prepare high-quality pitches, proposals, capability statements, and marketing materials., • Plan and execute client events, seminars, webinars, and strategic marketing campaigns., • Oversee digital marketing, including website content, social media presence, and external communications., • Support partners in identifying cross-selling opportunities and developing new productised services., • Bachelor’s degree or above; a background in law, business, communications, or marketing is preferred., • 3–7 years of experience in business development, marketing, or client relationship roles, ideally within a law firm or professional services environment., • Strong commercial awareness and the ability to translate market insights into actionable strategies., • Excellent communication, writing, and presentation skills., • Ability to build trust and work effectively with senior stakeholders and clients., • Strong project management capability, with the ability to prioritise and deliver under tight timelines., • Proactive, organised, and highly self-motivated.

    No experience
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  • Sales accounts and business development managers
    Sales accounts and business development managers
    2 months ago
    £52000–£57000 yearly
    Full-time
    London

    Company Overview: EPI Consultant Limited is a dynamic professional services firm located in London’s thriving business district at 30 Churchill Place. We provide innovative, customised consulting solutions that help clients navigate complex business challenges, protect their intellectual property, and achieve strategic objectives. Our services span legal, patent and copyright support, regulatory advisory, and specialist business consultancy designed to drive efficiency, growth, and long-term success. Guided by our mission to deliver continuous value and our vision to become a trusted strategic partner, we work closely with clients to provide insight-driven solutions that empower them to transform and grow their businesses. As we continue to expand, we are seeking ambitious, commercially minded Sales Accounts and Business Development Managers to join our team and contribute to our next phase of growth. Key Responsibilities: Manage a diverse portfolio of client accounts by proactively addressing any issues, delivering tailored professional solutions that meet each client’s unique needs, ensuring high satisfaction, fostering loyalty, and driving long-term business growth and engagement. Identify and target potential clients across legal, intellectual property, professional, and business support sectors, develop and execute strategic outreach plans, present compelling proposals, negotiate agreements, and generate consistent and sustainable revenue growth. Build deep understanding of client objectives and evolving business needs, provide consultative advice and customised solutions, maintain strong communication, and nurture long-term partnerships to secure repeat business and foster lasting strategic relationships. Collaborate closely with internal teams including operations, legal, technical, marketing, and business support to coordinate project execution, ensure timely and reliable delivery, maintain brand consistency, and optimise the overall client experience across all touchpoints. Conduct ongoing market research to monitor industry trends and competitive activities, analyse sales and business development data, identify gaps and new opportunities, and provide actionable, data-driven insights that inform and support senior management decision-making. We Offer: A competitive annual salary of £52,000–£57,000, reflecting the seniority and impact of the role. Opportunities for professional growth in a dynamic, fast-paced, and supportive environment. A central London office in the Canary Wharf, offering exposure to a diverse and multicultural community. The chance to join a dedicated team committed to excellence, innovation, and customer satisfaction.

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