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Broadwood is a great destination in the concrete jungle of London City where guests can relax and enjoy drinks, food and any sports game on one of their many screens! It's a great place to support your team in a lively atmosphere! We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full-time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award-winning Hospitality Action service and the Otolo mentoring scheme Group-wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do? Looking to work as part of a team? Looking to pursue a career? If the answer is yes, then we have the job for you! About you: 1 Years' experience in a similar role minimum. Amazing staff management, motivation and training skills Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!

Do you want progression and a chance to develop a career in sales and marketing? Whether you are new to sales or have experience, our company based in Dartford is open to applicants with all different ranges of sales experience. This entry-level sales role will allow you to work with some of the biggest and most recognisable brands in the UK while raising brand awareness and revenue on their behalf. As mentioned before no experience is needed for this career as they pride themselves on their career support and coaching. What will you be doing? • You will be representing some of the UK's biggest brands through residential door-to-door campaigns • You will be on boarding new supporters to a number of campaigns • Working within a growing friendly team • Always learning and up skilling • Most importantly - Having Fun :) What we offer: • Full customer service training & sales coaching • Continuous opportunities for career progression • Weekly pay • Free international travel • Lively & enjoyable environment • Regular social nights with the team This role offers you the chance to earn much more than the minimum wage by being sub-contracted on their uncapped earnings structure meaning there truly is no limit to what you can earn in this role due to being paid per acquisition only (commission). If this sounds like it could be the perfect role for you then our client would love to hear from you. This is an entry level position with no experience required. Looking to fill this role immediately! Apply Now

Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Our winter bonus scheme applies to Moped Drivers and Cyclists where an extra 10% of hours worked can be earned, earning up to £12.58 per hour. Terms and conditions apply, during winter months only. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What’s on offer: - Paying £11.44 per hour - Fully insured 110cc Mopeds and weatherproof equipment provided - Permanent contract - up to 5 shifts per week depending on the needs of the business. - All overtime is paid for - Opportunities to progress to Senior Driver Position - Payment every 2 weeks - Team Tips paid monthly based on how many hours you work - Other bonus incentives and refer-a-friend scheme - We’ll pay half of CBT renewals (Terms apply) - With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: - Available to work Friday and Saturday evenings (shifts finish up to 11.30pm) - 18 years and over - CBT Licence, or category A (motorcycle) licence & UK drivers licence - Working smart phone with data & good knowledge of local areas - Excellent navigation, customer service skills - Great time management Other perks include: - Free pizza on every shift - Staff parties throughout the year - Uniform and other merchandise to celebrate your milestones working with us - CBT Scheme where we pay for 50% of renewals (terms and conditions apply) - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Job Title: Lead Barista Contract Duration: November 2024 - January 2025 Days / Hours: - Flexibility with your working schedule will be required. Days and times may need to change based on demand - The cart is due for delivery early/mid November, at which point this role will commence - Starting days: Wednesday - Sunday (potentially subject to change) - Hours: 10am - 6pm (could evolve to start from 8am) Location: Hackstons, 3-4 William Street, Knightsbridge, SW1X 9HL About the role: - The aim of the coffee cart is to drive footfall into the Hackstons store. We would like this individual to support educating customers on the Hackstons store, our range and encourage them to go into the store and explore our range of whiskies, fine wines and spirits. - This Barista role will be permanently outside our Knightsbridge store , operating on a Coffee Cart - We will provide a limited coffee offering: espresso, macchiato, long black, flat white, latte, cappuccino, hot chocolate and mocha. No teas or decaf will be provided (initially) - The Hackstons store will be closed on Christmas Day (25.12.2024) and New Years Day (01.01.2025), and you will not be required to work, however the store will be open on Boxing Day (26.12.2024) and you will be required to be available for this day. Skills and Experience Required: - Must have prior experience making barista-style coffee - A passion for coffee and other beverages. - Experience using contactless payment systems - Excellent communication skills - Expert coffee knowledge - A willingness to understand and learn about the Hackstons offerings so that you can educate potential customers as to why they should come into the store - Customer service skills that are second to none - The ability to build rapport with customers - Understanding of food safety - Attention to detail - Flexibility - Punctuality About Hackstons: Originally establishing our name in cask whisky ownership, our very inception derives from offering alternative ownership avenues, viewing whisky and spirits as multifaceted assets, not only for their primary function of consumption, but as unique portfolio diversifiers. Recognising our clients’ appreciation for fine and rare collectibles, we moved to open a physical retail store in the heart of Knightsbridge, and an eCommerce site, developments that mark an evolution in our approach to ownership, providing individuals with the opportunity to purchase fine and rare bottles in both online and physical retail spaces. Meticulously designed to provide clients with a bespoke service with any purchase, this addition to Hackstons encompasses the fully cyclical service from ownership, onward selling, bottling, sale and purchase all under one roof. Salary: £12-14 per hour (DOE)

We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests, starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award winning Hospitality Action service and the Otolo mentoring scheme Group wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About you 1 Years' experience in a similar role minimum in a quality Amazing staff management, motivation and training Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!

Corporate Sales Executive Location: Stanley Ley, EC4Y 1AA - E1 7DA Reports to: Sales Manager Company Overview: Stanley Ley is a dynamic and growing company in the legale industry, providing high-quality shirts to corporate clients, retailers, or consumers. With a reputation for excellence and a commitment to craftsmanship, we are expanding our corporate sales team to drive further growth in key markets. Job Summary: We are looking for a motivated and results-oriented Corporate Sales Executive to join the Stanley Ley team. The ideal candidate will have a deep understanding of the apparel industry, a passion for premium products, and a track record of success in B2B sales. Your primary responsibility will be to identify and develop relationships with corporate clients, wholesalers, and retailers, with the goal of expanding the reach of Stanley Ley’s product offerings. Key Responsibilities: • Lead Generation & Market Expansion: • Identify potential corporate clients in industries such as hospitality, retail, and business services who may benefit from Stanley Ley’s high-quality shirts. • Develop new business by targeting wholesalers, corporate apparel programs, and retail partners. • Sales Presentation & Product Knowledge: • Present Stanley Ley’s product range to potential clients, articulating the quality, craftsmanship, and value of our shirts. • Tailor product offerings to meet specific client needs, including customization options for corporate branding. • Relationship Management: • Build and maintain strong relationships with key decision-makers at corporate and wholesale clients. • Act as the primary point of contact for existing and new clients, ensuring a high level of customer satisfaction. • Negotiation & Closing: • Negotiate pricing, contract terms, and order quantities with corporate buyers, ensuring both profitability and client satisfaction. • Close deals effectively, meeting or exceeding monthly and quarterly sales targets. • Sales Strategy Development: • Collaborate with the sales and marketing teams to create effective strategies for market penetration and brand positioning. • Provide insights into market trends and client feedback to influence product development and business strategy. • Reporting & CRM: • Track and report on sales activities and performance metrics using the company’s CRM system. • Prepare regular sales forecasts and performance reports for management. Key Skills & Qualifications: • Proven B2B sales experience, preferably in apparel, textiles, or fashion-related industries. • Excellent communication, presentation, and negotiation skills. • Strong ability to develop and nurture long-term client relationships. • A solid understanding of market trends in the apparel industry. • Proficiency in CRM software and sales reporting tools. • Self-motivated, with a track record of meeting or exceeding sales targets. • Bachelor’s degree in Business, Marketing, or a related field is preferred but not required. Why Join Stanley Ley? • Innovative Products: Be part of a company known for its commitment to quality and craftsmanship. • Growth Opportunities: We offer opportunities for professional development and advancement within the company. • Competitive Compensation: Base salary plus performance-based incentives. • Supportive Culture: Join a team that values collaboration and innovation.

Company Description ATH Staffing specializes in connecting premier talent with the hospitality and care industries in London. We provide highly skilled and reliable staff for luxury hotels, fine dining restaurants, and care facilities, ensuring smooth operations for our clients. Role Description This is a contract on-site role for Hospitality Staff at ATH Staffing in the London Area, United Kingdom. The Hospitality Staff will be responsible for providing exceptional customer service, managing hospitality services, and ensuring effective communication in the food & beverage industry. Qualifications Customer Service and Communication skills Hospitality and Hospitality Service skills Food & Beverage knowledge Experience in the hospitality industry Ability to work well in a team Excellent interpersonal skills Attention to detail and organizational skills Previous experience in a similar role is a plus Preferred qualifications include any of the following certificates: Food Safety and Hygiene Certificates, Allergen Awareness Certificate. Health and Safety Certificates, First Aid Certificate, Personal Licence for Alcohol Sales, COSHH Certificate, Fire Safety Training Certificate, or NVQ Level 2 in Customer Service. If you are interested in joining us, do not hesitate to apply.

Location - UK Nature - Freelance (contractual basis) ESSENTIAL CONDITION - THE CANDIDATE MUST BE FROM UK Roles and Responsibilities (WFH):- 1+ years Experience with Software Sales and Services Lead Generation using Linkedin, PPC, SEO or other channels Client Communication and Converting Leads Write contract Documents and Negotiate contracts Basic Understanding of Web and Mobile Software Development lifecycle

Join the Pet Pavilion Family as a Seasonal Sales Associate! (Early November start - early January end) Do you love pets and enjoy connecting with people? We're looking for a friendly, outgoing individual to join our team as a full-time Sales Associate at Pet Pavilion! This is a fantastic opportunity to work with adorable dogs or cats and their owners, offer personalised assistance, and help create a wonderful shopping experience. What You’ll Do: - Help customers find the perfect products for their furry friends. - Keep our store looking great and organised. - Handle transactions quickly and accurately. - Assist with inventory and restocking shelves. - Book grooming appointments for our customers - Full training provided - What We’re Looking For: - A genuine love for animals and a passion for making a difference in their lives. - Excellent customer service and sales skills. - A team player who works well with others. - Retail experience is a plus, but not required. - Availability to work on weekends. - Why You’ll Love Working with Us: - Employee discounts on all pet products. - Be part of a great team and work environment. - Be surrounded by the most adorable cats and dogs every day. Job Type: Fixed term contract

Overview We are seeking a dynamic and enthusiastic Brand Ambassador to represent our brand and engage with customers in a positive and impactful manner. As a Brand Ambassador, you will play a crucial role in promoting our products and services, fostering customer loyalty, and enhancing brand awareness. This position requires excellent communication skills and a passion for customer service, making it an ideal opportunity for individuals who thrive in social environments. Duties - Engage with customers to promote brand awareness and product knowledge. - Conduct product demonstrations and provide information to potential customers. - Collect feedback from customers to help improve products and services. - Assist in marketing initiatives and promotional events. - Represent the brand at various events, trade shows, and community activities. Skills - Excellent communication skills with customers. - Strong customer service orientation with the ability to connect with people easily. - Ability to work independently as well as part of a team. - Enthusiastic, outgoing personality with a passion for engaging with others. Join us as a Brand Ambassador and become an integral part of our team, helping us to create memorable experiences for our customers while driving our brand forward. Job Types: Full-time, Part-time, Zero hours contract Pay: From £75.00 per day Expected hours: No less than 18 per week Additional pay: Commission pay Benefits: Free or subsidised travel Schedule: - Day shift - Night shift - Overtime - Weekend availability Work Location: In person

Haz Restaurant, Finsbury Square About Haz Restaurant: Haz Restaurant is a small, cozy restaurant located in the heart of Finsbury Square. We offer a warm, welcoming environment where guests can enjoy high-quality Mediterranean cuisine. We pride ourselves on delivering exceptional customer service and creating memorable dining experiences. Position Overview: We are seeking an experienced and dynamic General Manager to lead our team at Haz Restaurant. The ideal candidate will have a strong background in restaurant management, excellent customer service skills, and proficiency in managing day-to-day operations. You will be responsible for overseeing all aspects of the restaurant, including staff management, training, customer relations, and ensuring smooth operations. Key Responsibilities: - Leadership & Team Management:  - Manage, lead, and motivate the restaurant team to ensure a positive work environment.  - Oversee the hiring, training, and scheduling of staff to ensure optimal staffing levels.  - Implement and maintain staff development programs to improve performance and service standards.  - Conduct regular team meetings and ensure communication of company goals and updates. - Operational Management:  - Oversee the day-to-day operations of the restaurant, ensuring smooth service and high levels of customer satisfaction.  - Monitor and maintain operational standards, ensuring compliance with health, safety, and food hygiene regulations.  - Utilize workforce management systems to track and optimize employee shifts, attendance, and labour costs. - Financial Management:    - Monitor and control budgets, costs, and expenses to maximize profitability.  - Assist with financial reporting, inventory management, and maintaining accurate records using Excel and other tools.  - Implement strategies to increase sales and customer loyalty. - Customer Service & Guest Relations:   - Ensure that all guests receive a high-quality dining experience, resolving any issues quickly and professionally.  - Handle customer inquiries and complaints with a focus on maintaining strong relationships and repeat business.  - Actively engage with customers to promote the restaurant and gather feedback for continuous improvement. Requirements: - Proven experience as a General Manager or in a similar leadership role within the hospitality/restaurant industry. - Strong proficiency in Microsoft Excel, Word, and other office software. - Excellent written communication skills for internal reporting and external customer communication. - Familiarity with workforce management systems and ability to optimize staff scheduling. - Strong leadership and organizational skills with a focus on team development and training. - Exceptional customer service skills and a passion for hospitality. - Ability to work under pressure in a fast-paced environment. Preferred Qualifications: - Experience in Mediterranean cuisine or a similar dining concept is a plus. - Knowledge of inventory management and cost control. - Basic understanding of restaurant financials and reporting. What We Offer: Annual salary of £40,000.00 + Bonus 28 days paid holiday 45 hours per week contract Opportunity to work in a cozy, friendly environment with a passionate team If you are a proactive and experienced General Manager with a passion for hospitality and a desire to lead a small, dedicated team, we would love to hear from you! To Apply: Please send your CV and cover letter to the chat below, outlining your relevant experience and why you would be a great fit for Haz Restaurant.

Key Responsibilities: - Develop and implement procurement strategies tailored to luxury goods. Preferably with Chinese language skills for the East Asian market. - Conduct comprehensive market research to discover the latest luxury trends. - Build and nurture relationships with suppliers, negotiate favourable terms, and manage contract agreements. - Ensure that all procured items meet strict quality standards. - Continuously monitor supplier performance and address any issues swiftly and effectively. - Assist in managing procurement budgets. - Maintain precise procurement records, ensuring full compliance with trade regulations and company policies. - Prepare purchase orders, oversee logistics, and ensure timely delivery of products. - Stay informed on industry trends, emerging luxury products, and best procurement practices. - Provide comprehensive brand and product insights to guide informed purchasing decisions. - Deliver exceptional customer service to passengers purchasing luxury goods, driving sales by offering personalised and top-tier service. Who We’re Looking For (Qualifications, Experience, and Skills): - Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred. - Experience in procurement or sales, ideally within the luxury goods sector. - Proficiency in Mandarin is highly desirable for client communication. - Strong analytical abilities to identify cost-saving opportunities and market trends. - Familiarity with procurement software and proficiency in Microsoft Office. - Solid understanding of international trade regulations and compliance. - Exceptional organisational, negotiation, and communication skills.

Job Title: Conveyancer ( need not necessarily be a solicitor.) Salary: £30,000 - £35,000 Experience: PQE of 2+ Work Arrangement: Office-based, 9:00 AM to 5:00 PM Key Responsibilities - Manage a varied caseload of commercial and residential conveyancing transactions from instruction to completion, including sales, purchases, re-mortgages, and transfers of equity. - Provide expert legal advice and support to clients on all aspects of the conveyancing process. - Conduct thorough due diligence, including property searches, title checks, and reviewing contracts. - Liaise with clients, estate agents, mortgage lenders, and other parties involved in the conveyancing process to ensure smooth and timely transactions. - Prepare and draft necessary legal documents and correspondence. - Ensure compliance with all relevant regulatory and legal requirements. - Maintain accurate and up-to-date records of all transactions and client communications. Qualifications and Experience - Post-Qualification Experience (PQE) 2 years or more in residential and commercial conveyancing. - Strong understanding of conveyancing law and procedures. - Excellent communication and interpersonal skills. - Ability to manage a busy and varied caseload with minimal supervision. - Attention to detail and strong organizational skills. - Proficient in using conveyancing software and other legal technology. Personal Attributes - Professional and client-focused approach. - Ability to work effectively both independently and as part of a team. - Strong problem-solving skills and the ability to think on your feet. - Committed to continuous professional development and staying updated on changes in conveyancing law.

As we continue to grow, we are looking for a driven and results-oriented International Logistics Sales Manager to join our dynamic team. This is a key role responsible for driving sales, expanding our global client base, and delivering tailored logistics solutions that meet our customers’ diverse needs. Key Responsibilities: Identify, pursue, and secure new business opportunities within the international logistics and transportation market, particularly focusing on the UK-China trade lane. Develop and manage a portfolio of clients in various industries, focusing on long-term partnerships and business growth. Understand clients' logistical challenges and provide customized freight solutions, including dry van, flatbed, refrigerated, intermodal, and warehousing services. Collaborate with internal teams, including operations and customer service, to ensure smooth execution of logistics solutions and high customer satisfaction. Negotiate rates and contracts with clients and carriers to maximize profitability. Stay current with market trends, competitive landscape, and international regulations, especially in the UK-China logistics market, to provide strategic guidance and recommendations to clients. Attend industry events, conferences, and networking opportunities to build relationships and promote KKS services. Key Qualifications: Proven experience in sales, business development, or account management within the international logistics or freight brokerage industry. Familiarity with the international logistics market between the UK and China is essential. Strong understanding of freight brokerage, including knowledge of dry van, flatbed, refrigerated, intermodal, and warehousing solutions. Excellent negotiation and communication skills, with the ability to build strong relationships with clients and carriers. Fluency in both English and Mandarin is required, enabling effective communication with clients and partners across both markets. Results-oriented mindset with a track record of meeting or exceeding sales targets. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Familiarity with global logistics regulations and best practices, particularly between the UK and China. Proficiency in MS Office Suite and CRM systems.

We are looking for a Full time Sales Assistant to work in our fashion retail stores and offices. Lots of training will be given. Permanent contract hours 30~40h/wk Must speak good English Previously retail experience is essential

Job Title: Online Clothing Sales Specialist Location: Remote Job Type: Part-Time/Contract About Us: We are a fashion-forward brand specializing in trendy, high-quality apparel. We’re seeking a motivated and detail-oriented Online Clothing Sales Specialist to help us reach new customers and drive sales through various online platforms. Responsibilities: Create and manage online listings for our clothing items on platforms such as eBay, Poshmark, Depop, and others. Take high-quality photos of products, ensuring they accurately represent the items and highlight key features. Write compelling product descriptions and titles that attract buyers and improve search visibility. Monitor and update inventory to ensure accurate availability and avoid overselling. Respond to customer inquiries and provide excellent service to enhance the shopping experience. Track and analyze sales data to identify trends and optimize listings. Coordinate with the fulfillment team to ensure timely shipping and handling of orders. Requirements: Proven experience in online sales or e-commerce, preferably with clothing or fashion items. Strong knowledge of online selling platforms and tools. Excellent photography skills with an eye for detail. Exceptional writing skills for creating engaging product descriptions. Ability to manage multiple tasks and prioritize effectively. Proficient in using Microsoft Office or Google Workspace. Strong communication skills and a customer-focused approach. Preferred Qualifications: Familiarity with SEO best practices for online sales. Experience with social media marketing and promotion. Knowledge of current fashion trends and styles. How to Apply: If you’re passionate about fashion and have the skills to help us succeed in the online marketplace, we’d love to hear from you! Please send your resume, a brief cover letter explaining

We are now recruiting ambitious professionals to join our fun and lively team at Moorgate. Why? With your experience, you already know how vital it is to use great customer service to attract potential customers. What's involved? -Speaking to new and existing customers in a field based residential campaign. -Using excellent customer service skills along with all the sales coaching you will receive. -Being actively involved in team motivation and confidence building. What's in it for you? -Earnings paid weekly. -No experience required. Full training provided. -Lively, fun and rewarding environment with a great social culture. -Exciting and highly motivating incentives. -1 to 1 support and mentoring whilst developing your Sales & Customer service skills set -Fantastic uncapped performance based earnings so you're not held back by minimum wage! -Clear progression with our business development programme. -Brilliant travel and networking opportunities including Dubai, Ibiza, Morocco and more. Can you afford to miss out on this opportunity? If you are eligible to work in the UK in a sub contracted role, apply now!

Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.