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JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward. Join JLL at an Exciting Mixed-Use Property! We are seeking a dynamic and experienced retail focused Operations Manager to join our team at the vibrant mixed-use property. This is a fantastic opportunity to make a real impact ensuring smooth operations and a positive experience for users and tenants alike. What this job involves: As an Operations Manager at JLL you will lead develop and inspire service providers contractors and stakeholders aligning their efforts with the asset strategy. You will take ownership and responsibility for the delivery of financial management contract costs analysis and performance delivery of SLAs and material KPIs within allocated contracts budgets and projects. A key aspect of this role is ensuring all Health and Safety and Environmental statutory elements are complied with delivering managing agent and client best practice procedures. You will also ensure ESG strategies are delivered within time frames and budget working closely with colleagues clients and stakeholders to optimize all deliverables across multiple site-based disciplines. At JLL we are collectively shaping a brighter way for our clients ourselves and our fellow employees and this role is at the forefront of that mission. What your day-to-day will look like: Overseeing all Facilities and appointed service contractor management to maintain high standards carry out KPI reviews and meeting. Maintaining accurate training records for service delivery site-based staff and ensuring all third-party statutory licensing and qualifications are up to date. Site safety walk rounds close liaison with occupiers and engaging with visitors. Daily/weekly management of Vision/Riskwise ensuring compliance. Managing Vantify system and ensuring all paperwork is reviewed in a timely manner. Liaising with CM/DCD and the managing agents procurement teams reporting back on service provider performance. Preparing and delivering operational reports as required to keep stakeholders informed. Managing all work permits and associated paperwork (RAMS) in line with managing agent and client requirements. Assisting the CM/DCD in the development of and compliance with the Assets emergency planning and business resumption plan. Ensuring all fire safety strategy is maintained at all times. Overseeing all accident and incident reporting including insurance and statutory forms and procedures. Ensuring energy consumption is monitored and recorded using software platform (Deepki) and actively seeking methods to reduce consumption. Ensuring all Assets waste is monitored and actively seeking to reduce output and ensure maximum recycling rates are achieved. Forming part of the duty management Rota. Required Qualifications: Ideally a recognised and certificated H&S qualification (IOSH or NEBOSH) or relevant experience in a H&S focused environment with responsibility for managing H&S Environmental and ESG compliance Good administrative and IT skills (Word Excel PowerPoint and CAFM systems including RiskWise Vantify (Elogs). Good numeracy skills with relevant experience setting and managing budgets meeting deadlines and working within financial limits. Ability to produce clear grammatically accurate and professionally presented written communications and reports. Strong customer relations skills with a strong focus on occupier engagement Management of car park Strong capability in overseeing contractor performance ensuring compliance with contractual obligations health and safety standards and monitor service delivery. Ability to work alongside and integrate into an established team unflappable works well under pressure and has a good sense of humour - we believe the most effective teams are built when everyone is empowered to thrive so a collaborative spirit is key. Ability to demonstrate utmost discretion and diplomacy when dealing with all sensitive and confidential information and can demonstrates exceptional understanding of the General Data Protection Regulation (GDPR). Strong organisational skills with the ability to multitask and prioritise workload. Ability to both work on own initiative to listen and willingness to learn. Team player maintain close working relationships with all employees of the business to assist in the facilitation of projects. Results and achievement orientated to high standards. Knowledge of environmental management and sustainability practices. Ability to remain calm decisive and effective in emergency situations including those involving hostility or heightened risk. Capable of taking charge coordinating appropriate responses and ensuring the safety of individuals and assets while maintaining professional conduct under pressure. Preferred Qualifications Experience of contract procurement. Tertiary qualification preferably related to facilities management or technical services. What sets JLL apart is our culture of collaboration locally and across the globe; experience working in a matrix environment is a plus. Retail minded with experience in managing retail-focused environments car park operations including contractor management and data analysis. An awareness of footfall and sales data and ability to identify trading patterns. Location: On-site Feltham GBR If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email ______

Description LOCATION: WBC3 London Heathrow Airport plus regional airports including Stansted Gatwick and Bristol REPORTING TO: Vetting Operations Manager CONTRACT: Permanent SALARY: 28808.00 per annum If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to help! ROLE OVERVIEW AND PURPOSE This is a full-time permanent position based on a 4-on 2-off roster 40hrs per week with shifts scheduled between 06:00 and 22:00. While the standard roster follows this pattern we value flexibility and may adjust shift arrangements to meet operational needs and support work-life balance. The Vetting Officer will be responsible for conducting 5 year referencing checks for the purposes of obtaining full airport ID passes for the Aviation sector of the Business. This involves administrating candidate data in line with government requirements for collating all references over a five-year period and conducting a detailed background check for each application. The opportunity will allow the successful applicant to collaborate with our high-profile clients within aviation with exposure to working in a fast-paced environment. KEY RESPONSIBILITIES Responsible for processing internal and external applications through the I.D. process Proactively communicating with internal and external applicants to ensure their references are completed with the SLA schedule (within 8 weeks of submission) Collating a full 5-year credible history checks (may include liaising with applicants to seek further details from the home office or government authorities) To be an ID signatory in all necessary locations and to manage and maintain the list of ID signatories in all areas of the business. To ensure that the post-holder and all others remain up to date and compliant with the relevant responsibilities of an ID signatory. Have a full understanding of UK eligibility checks inclusive of visa knowledge. Ensure timely submission of weekly reports related of I.D. passes that have entered are in and are exiting out process. Proactively highlighting applicants (internal / external) that are due to expire and managing renewals. Effectively manage all applications from start to finish. Adhere to Data Protection Act 1998 by managing the administration of documents. Ensuring a commitment to data accuracy and legal compliance in line with GDPR Build effective relationship with the IDC and internal bodies. Ensure GSAT and/or CTC requirements are completed by the applicant in timely manner. Backfill to cover the Deputy ID Pass Manager as and when required. Support with ongoing pass management such as un-parking and chasing un-surrendered passes for various location. Support with temporary passes application for various location. Record keeping Deliver a comprehensive information & product support service to managers where required through the maintenance of records of all references screening and IDs being processed applied for renewed and issued. Tracking progress of all applications and ensuring the return of any full or temporary passes. To provide help and support as required with the recruitment and selection of employees in a cost-effective and efficient manner whilst ensuring that the resourcing and succession requirements of the business are satisfactorily met. Finance To be conscious of the departmental budget for staffing provision of services such as GSATs CRCs CTCs Car Parking stationary postage ID issue and return costs. Interrogate monthly invoices and act accordingly. Other Participate in projects and working groups parties & carry out any other duties outside the standard remit when required managing ongoing and/or new projects whilst ensuring delivery in the best possible way. This job description is not an exhaustive list and the post holder may be required to undertake any task reasonably requested by the management of ABM. REQUIRED SKILLS AND EXPERIENCE Highly analytical and able to understand regulatory text. Able to find solutions to complex problems satisfying multiple projects on time. Skilled at multiple stakeholder management Proactively and constructively challenges assumptions and approaches at all levels. Displays confidence and resilience with energy to deliver results. Makes time critical decisions effectively. First class communicator Able to develop and manage relationships at senior levels. Proven ability to work effectively within a 4-on 2-off roster and across shifts between 06:00 and 22:00. Flexibility and adaptability to meet changing operational requirements and business priorities. Willingness to travel between sites as required. Effective communication and interpersonal skills to work collaboratively in a dynamic environment. Ability to manage time effectively and remain calm under pressure. Previous experience in a similar role or industry is desirable. Desirable Business Degree or equivalent desirable Previous experience in a similar role or industry is desirable. Excellent communication and interpersonal skills Experience of working within an on-boarding operation Experience with Microsoft Excel and Office Administration Benefits Were proud to offer a great range of benefits including: • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work our innovative employee app where you can find:, • Perks: discounts gift cards cashback and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health money and work About ABM: ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility engineering and infrastructure solutions. Every day over 100000 team members deliver essential services that make spaces cleaner safer and efficient enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate aviation mission critical and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter more connected spaces ABM is investing in the future to meet evolving challenges and build a healthier thriving world. ABM: Driving possibility together. For more information visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. Required Experience: Unclear Seniority Key Skills CCTV,Federal Agencies,Customer Service,Clearance,Facility,Suspicious Activity,Property Damage,Public Safety,Daily Operations,Professional Development,Access Control,Communication,General Public,Procedures,Powerpoint Employment Type : Full-Time Experience: years Vacancy: 1

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