Complaints manager jobs in London - Page 7Create job alerts

Customer Feedback - support with complaints resolutions * Learning from Experience - support QHSE to deliver LFE to all operatives on the contract * Support Account Manager to ensure that key ...

Handle complaints and queries, ensuring timely resolutions and service improvements. Develop and ... Manage dangerous structures, fire safety, and structural safety issues, including emergency ...

... complaints are fully responded to promptly and to the highest possible standard in compliance with corporate guidelines or as instructed by the service manager. Knowledge * Excellent current ...

They will be responsible for handling customer complaints, carrying our root cause analysis on both upheld and rejected complaints and making improvement recommendations to the management team. They ...

Manage and resolve any conflicts, disputes, or complaints that may arise from the stakeholders and customers and escalate them as necessary. Build and maintain positive and productive relationships ...

To be the responsible person in managing child protection concerns and complaints. To work in partnership with other professionals to achieve optimum outcomes for young people.To offer supervision ...

Act as the point of contact for customer complaints, estate services, tenancy management, tenancy enforcement, and lettings management. Required Skills & Qualifications: Essential car user. Proven ...

... complaints Rehabilitation support workers Management • Assist with the introduction of new rehabilitation support workers to clients & the organisation • Identify any training needs for ...

... complaints. You possess strong expertise in housing legislation, the Housing Health and Safety Rating System (HHSRS), and case management. You're a proactive, adaptable individual with excellent ...

Manages the escalation process, ensuring that escalated complaints are handled promptly and effectively * Develop and implement strategies to enhance the overall customer experience * Oversees the ...

Registered Manager Location - Greenford Salary - Up to £60,000 per annum Working hours - 09:00 ... complaints, and passing on information to the rest of the staff team and partner agencies where ...

This role requires precise matching of post and diary entries, as well as keeping the Claims Manager informed of any issues or complaints. You will ensure full compliance with internal standards and ...

... NHS complaints. Although this is a full time role, flexible working arrangements including ... manage your own caseload of clients and prioritise work accordingly including visits, report ...

A background in providing exceptional customer service and handling inquiries and complaints with professionalism within a SME environment. * Proven ability to manage administrative tasks such as ...

Our client is seeking a skilled and detail-oriented Claims Handler to manage complaints, handle claims and liaise with insurers to ensure timely and accurate solutions. The role requires excellent ...

... complaints related to community safety, anti-social behaviour, and statutory nuisance. You will manage a demanding caseload, ensuring timely responses and adherence to key performance indicators

... complaints. * Conduct risk assessments and implement risk management strategies to mitigate quality-related risks throughout the product lifecycle. * Lead internal and external audits, including ...

Our client is seeking a skilled and detail-oriented Claims Handler to manage complaints, handle claims and liaise with insurers to ensure timely and accurate solutions. The role requires excellent ...

... complaints and queries, verbally, or via email, fax or post. • Implementing and maintaining procedures/office administrative systems and registers, including data management and filing. • ...

Main duties are managing a busy inner London patch of mixed tenure customers, managing complaints and delivering a customer biased service. You will have demonstrable experience of managing cases of ...

Collaborate with line managers to develop effective ER strategies and solutions that align with business objectives. * Conduct investigations into employee complaints and concerns, ensuring thorough ...

Manage a portfolio of social housing properties, including rent collection, tenancy agreements ... Act as the primary point of contact for tenants, addressing their concerns, resolving complaints ...

Supporting the General Counsel and Senior Risk Lawyer in dealing with complaints, notifications and ... Having the opportunity to shape the company's risk management practices. * Gaining a solid ...

... assistance with complaints, advice specific to foreign nationals and more. They also provide ... Ability to manage appropriate caseload types and complexities * Attending clients, taking ...