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We’re looking for a people manager to lead a combined EMEA team of Technical Customer Experience Roles that may include Solution Engineers, Customer Success, Professional Services roles, and GTM Operations. Partner with technical customer facing roles to drive strong customer health, growth and ad

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

The ideal candidate will lead the retail sales team, ensuring an unforgettable customer experience and motivating staff to achieve sales goals. A leading athletic apparel brand is seeking a Retail Store Manager in Cherwell District, United Kingdom. Strong organizational and customer service skills a

Assistant Manager, CIB Customer Experience at Lloyds Banking Group. Experience running client insight programmes would be useful. This role focuses on designing and managing client experience programmes to understand and interpret client feedback and insight to inform CIB strategic initiatives and B

In this hands-on leadership role, you will drive the store's commercial strategy and ensure an exceptional customer experience. A premium retail brand in Greater London seeks a Retail Store Manager. The ideal candidate has at least three years of retail management experience and a strong commercial

We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Platinum Customer Experience Account Manager. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Customer Experience, Product, AI, Automation, and Marketing.

As our Customer Experience Manager for Europe, you will own how we measure, understand, and articulate our end‑to‑end customer experience. Customer Experience, Customer Insights, VoC, or customer‑led analytical roles. Experience working with customer journeys, insight frameworks, or experience

This role involves driving sales, enhancing customer service, and managing store operations in the absence of the Store Manager. A prominent retail company in the United Kingdom is seeking a Team Manager to lead and inspire their store team. The ideal candidate will have experience in retail, excell

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

The EMEA Brand Strategy & Customer Experience Manager, Hollister will lead the development and execution of Marketing Brand Strategy & Customer Experience for the Hollister brand in EMEA, in partnership with the EMEA Brand Strategy & Customer Experience Director. The Manager will work closely with t

One of the UK's leading operators of challenge Travel / Events (UK & Abroad) are looking for an experience Operations and Customer Experience Manager to join their team!. Are you an experience Operations Executive / Manager within the Travel / Educational Travel Industry? Do you love all things Adve

A leading supermarket chain in Clapham Junction is seeking a Customer Manager to enhance customer experience and lead store service. Ideal candidates will have retail management experience, a focus on customer service, and excellent communication skills. The role involves engaging with the team, val

The role requires previous retail management experience, with an emphasis on people management and excellent customer service skills. You'll be responsible for a variety of tasks including team management, stock handling, and customer transactions. A retail management firm is seeking an Assistant St

We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business

A leading optical retail company is seeking an Opticians Store Manager in Thanet District to lead a diverse team and ensure exemplary customer experiences. Responsibilities include empowering the team to enhance customer relationships, creating a successful store environment, and guiding customers t

The role demands strong leadership to deliver remarkable customer experiences and ensure compliance with safety standards. A leading UK retailer is seeking an experienced Store Manager to oversee operations in Greater London.

Experience in and understanding of customer fulfillment and delivery experience in e-Commerce. You will build data driven business cases and work closely with cross-functional stakeholders to implement customer centric solutions to our user benefits related product features, customer service, and co

Strategy Manager, Customer Experience and Refunds. Strategy Manager, Customer Experience and Refunds. Our Customer Care team supports Deliveroo’s customers, riders, and restaurant partners—delivering thoughtful, efficient, and empathetic service at every interaction.

A customer service company in Hemel Hempstead is seeking a Customer Experience Account Manager to manage the experience of 150-200 business customers. Ideal candidates should have experience in customer service or account management, the ability to recognize sales opportunities, and strong time mana

A high-end ride-hailing service is seeking a junior Product Manager focused on improving Customer Service. The ideal candidate will lead a cross-functional team, manage product roadmaps, and analyze customer feedback to enhance service efficiency. A STEM degree from a top university and relevant int

Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions. As a Customer Experience & Contact Platform Architect - Manager, you will:. Customer Experience & Contact Platform Architect - Manager.

People leadership experience — you’ve successfully managed and coached Product Managers and helped them grow. You’ll be responsible for defining the vision, strategy, and ensuring its successful execution across a wide product surface that helps customers understand performance, deliver person

Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Position:

A leading beauty brand is seeking a Multi-Site Business Manager to create a magical customer experience across multiple locations in the UK. Exceptional management experience, innovative problem-solving skills, and a customer-centric approach are essential.

A leading betting firm in Waverley is seeking a Shop Manager to enhance customer experience and ensure responsible gambling practices. Suitable candidates will have management experience in the betting industry, outstanding customer service skills, and will be available during evenings and weekends.

The role involves leading a high-performing team, ensuring exceptional customer experience, and achieving sales and profit targets. The ideal candidate will have senior retail management experience, strong leadership skills, and a proven track record in customer engagement. A renowned retail company

The ideal candidate will drive commercial performance, inspire their team, and create exceptional customer experiences. A leading beauty retailer in Greater London is seeking a passionate Store Manager to lead their store operations.

This role involves leading a diverse team to enhance customer experiences through exceptional service. Candidates must possess experience in leading a large retail team, with an emphasis on nurturing customer relationships and optimizing store performance. A leading retail pharmacy is seeking a Stor

The ideal candidate will work closely with the Store Manager to deliver a commercial plan, oversee daily operations including customer service and team development. A leading retail company is seeking an Assistant Manager to lead their team and enhance the customer journey in Greater London.

A leading customer service firm in Hemel Hempstead is seeking a Platinum Customer Experience Account Manager. The role involves managing customer relationships, exceeding expectations, and enhancing customer retention through excellent service for 150-200 business clients. Applicants should have a b

A leading coffee retailer in Greater London seeks an Assistant Manager to lead store operations and ensure outstanding customer experiences. As an Assistant Manager, you will guide a team, focus on commercial results, and manage key performance indicators. Candidates should have experience in a reta

A leading supermarket chain in the UK seeks an experienced Store Manager to lead a team and enhance store performance in a competitive market. You will be responsible for cultivating a customer-centric culture, developing strategic initiatives, and fostering a high-performance team. Ideal candidates

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Oc

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

A leading retail company in Greater London is looking for an Assistant Manager to oversee store operations and inspire the team to deliver excellent customer service. The role requires a highly organized individual with experience in fast-paced environments, capable of handling diverse responsibilit

A leading health and beauty retailer is seeking a Boots Opticians Hub Manager to oversee multiple stores in Great Yarmouth and Lowestoft. This role involves inspiring your team to provide excellent customer service while utilizing data-driven insights to enhance operational performance. Candidates s

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail e

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

This role offers the opportunity to improve client understanding of their customers, measure performance, and enable them to deliver exceptional customer experiences. While customer experience (CX) experience is desirable, it’s not essential. Customer Experience (CX) experience is desirable, it’

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

The Customer Experience Manager will be responsible for ensuring a high standard of support across the company’s customer and retailer network. Our client is seeking a Customer Experience Manager to support the continued growth of the business as it expands its product offering and market presence

Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Position:

You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Customer service, Account management or Sales experience. Build strong relationship with key contacts of all customers within allocated customer b

The Customer Experience (CX) Manager plays a key role in bringing GRIDSERVE’s customer experience strategy to life. Blending customer insight, operational collaboration, governance, and project delivery, this role works closely with the Head of CX and Experience Designer to champion customer-first

We are working with the Customer Service team to onboard a Customer Experience Manager to manage the customer journey from occupation through the two-year post occupation period. Proven experience in a customer-facing management role within the volume housebuilding sector, plus a strong technical un