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Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. A strong people manager

A leading bingo business in England is looking for a Deputy General Manager to ensure exceptional customer service and assist in operational management. Ideal candidates will have experience managing teams in customer-focused environments, a commitment to high service standards, and the ability to d

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.

A leading retail group is seeking a Senior Floor Manager in Leicester to guide a team in achieving sales and KPI targets while ensuring exceptional customer service. Candidates should have supervisory experience in a fast-paced retail environment, a strong understanding of current trends and competi

The role involves ensuring high standards of customer service, managing stock, and supervising staff. Candidates should have experience in food retail, cash handling, and excellent organizational skills. A growing retail company is seeking a Retail Store Manager for their new Clapham store.

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. A retail pharmacy chain in Greater London is seeking an Assistant Manager to lead and inspire their team at Boots Opticians. The role involves managing various store operations, including customer ser

A luxury fashion retailer in Greater London is looking for a Floor Manager to create exceptional customer experiences and lead a dedicated team. Ideal candidates are customer-focused, possess strong leadership skills, and are adaptable in a fast-paced setting.

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

Station Customer Experience Manager. Substantial experience of delivering customer service success. Represent NR on customer service and customer impact matters.

We're looking for a customer service superstar who can lead our team of Customer Experience Coordinators in creating a really positive, welcoming, friendly and efficient environment for customers and their pets. By being proactive, approachable and helpful, you'll set the tone for the 5-star custome

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

A prominent menswear brand located in Bedford is seeking an experienced Retail Manager to oversee store performance and ensure exceptional customer service.

A leading retail management company based in Leicester is seeking a Customer Liaison Manager who will handle customer communications and lead a service team. The ideal candidate should have extensive retail industry knowledge, previous management experience, and exceptional communication skills. Thi

We are excited to introduce this brand‑new Customer Experience Training Manager role at Wiltshire Farm Foods. Customer Experience Training Manager - Midlands. You will be an experienced customer service trainer, with confidence in customer service leadership or service design.

A leading coffee brand is seeking a Store Manager for its York location. The role involves driving customer satisfaction, managing sales and profit, and developing a high-performing team.

The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards. Successful candidates will have leadership skills and retail management experience. A leading athletic footwear company is seeking an Assistant Store Manager to inspire and manage

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager:. Leadership experience in a high-volume, fast-paced operational setting — whether in retail

This role is perfect for someone with retail management experience, showcasing leadership with a focus on customer satisfaction and operational excellence. A leading organic grocery retailer in Greater London is searching for a Duty Manager to lead a dedicated team and ensure excellent service in-st

Are you an experienced Customer Experience Manager with a supply chain management background?. Lead in customer experience / order management with customer‑led mindset. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross‑functional teams, a

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Oc

We are looking for a Group Product Manager (f/m/d) to lead our Customer Experience Optimization teams, managing a suite of products and services, spanning from analytics, personalization, to experimentation. Influence how Contentful evolves to support customer journey optimization and ROI measuremen

A fashion retailer located in Greater London seeks a dedicated Floor Manager to create excellent customer experiences. You will lead a passionate team, ensuring every customer journey is personal and memorable while driving operational excellence.

A popular food retailer in the United Kingdom seeks a Shop Manager to lead a team in delivering exceptional customer service across multiple channels. The ideal candidate will have supervisory experience in retail or food-on-the-go environments, with a focus on team motivation and maintaining high s

In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. A leading entertai

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service.

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer

Station Customer Experience Manager. You will set the vision and strategy for delivering an outstanding customer experience at the managed station, continually raising standards through learning, benchmarking and best practice. Represent NR on customer service and customer impact matters.

Are you an experienced Customer Experience Manager with a supply chain management background?. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Lead in customer experience / order managemen

Customer Experience (CX) Manager – High-Growth Health-Tech Scale-Up. We are now looking for a strategic, analytical Customer Experience Manager to “level up” the function. The ideal person for the Customer Experience Manager role will.

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura’s strategic alignment across our customers’ partnership journey. Experience in owning customer relationships and growing contract revenues. Experience in working with complex, multi-divisional, multi-geographical cus

A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location. You will be responsible for ensuring an outstanding customer experience and managing store operations.

A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. The ideal candidate possess

A leading retail company is looking for a Store Manager in Morden, United Kingdom. In this role, you’ll lead a team, fostering a positive workplace culture while ensuring customer satisfaction. Your leadership experience and tech-savviness will drive daily operations.

We’re looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry works. Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or enterp

Customer Experience Manager (Tech Support) - EMEA. Customer Experience Manager (Tech Support) - EMEA. Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket cycles.

Customer Experience Director to deliver a safe, reliable and industry‑leading customer experience across our network. Customer Experience Strategy & Governance Manager. Customer Experience Strategy & Governance Manager.

A regional property developer in the West Midlands is looking for a Development Sales Manager to oversee the sales function and manage customer relationships. The ideal candidate will have a sales background with a Housebuilder, a professional demeanor, and exceptional problem-solving and customer s

The successful candidate will ensure a top-notch customer experience by leading the stylist team and overseeing daily store operations. A leading fashion retailer is seeking a Floor Manager for their London St Pancras store.

The Customer Experience Shift Manager will lead a team of customer experience Associates and will report to the Director of Customer Experience. We're looking for a Customer Experience Shift Manager to join our Canine Care Customer Experience team—a small, dedicated group that ensures every dog (a

A leading automotive group in Leicester is seeking a Sales Manager to supervise and coordinate sales staff, ensuring exceptional customer experiences. Join a dynamic team dedicated to creating outstanding experiences for customers and colleagues alike. The ideal candidate will possess strong leaders

The Manager, Customer Experience (CX) is a strategic and operational leader responsible for all facets of the post-go-live customer journey at ClarityRFID. This role directly manages the Customer Support and Customer Success teams, ensuring that customers receive world-class support, value realizati

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail e

What makes a great customer experience manager. Taking responsibility for the overall customer experience across the store from checkout to back‑of‑house, ensuring we deliver on our customer commitments. A track record of delivering exceptional customer experiences, with evidence of coaching oth