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Watch these videos to find out more about Customer Service roles at HMRC: Our Professions ? Customer Service Advisor at HMRC Our Professions ? Customer Services Group at HMRC Our Customer Service Advisor role - all you need to know Person specification What are we looking for? No experience is neces

Our client is a business, who pride themselves in offering high-quality service to their customer base. The right person for this position will be coming with previous reception experience, with ability to build excellent relationships with customers and clients.

Join Helion Research today and become a key player in improving customer service quality across Great Britain!. Are you a shopping enthusiast with a keen eye for detail? Do you enjoy providing feedback and influencing the customer experience? If so, Helion Research has the perfect opportunity for yo

A major retail organization in Belfast is seeking an Argos Store Manager to lead a high-performing team and enhance customer experiences. Candidates should have experience in managing operations and a strong focus on improving customer outcomes.

A financial technology company in the UK is looking for a Customer Experience Specialist to enhance customer interactions that lead to financial fitness. You will assist customers in resolving overdue accounts using excellent communication skills. Join a team where you can make a positive impact on

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

We’re looking for a highly organized and detail-oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a great customer experience. Minimum

In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. The ideal candidate possess

Minimum of 2 years of experience in customer support via chat or voice. Monitor trends and identify recurring issues to enhance the worker experience and improve operations. At least 2 years of experience using CRMs like Zendesk or Salesforce.

Ideal candidates will have experience in customer service and team leadership, with opportunities for professional growth through training. A leading retail opticians is seeking an Assistant Manager to lead and inspire the team in delivering an exemplary customer experience.

Build and lead a new Customer Experience function that partners closely with our Customer Insight and Strategy team to champion the customer agenda across NGED. In this newly created role, you’ll design and deliver a comprehensive end-to-end Customer Experience (CX) improvement programme, driving

In this vital role, you will be at the forefront of ensuring exceptional customer experiences by understanding and resolving customer queries and complaints. Our client is seeking a dedicated Customer Experience Representative (Complaint Handler) for a full-time, permanent position located in either

A global logistics provider is seeking an Integrated Customer Experience Consultant to enhance customer service offerings. Candidates should exhibit a strong customer service mindset, attention to detail, and preferably have logistics experience.

You’ll join the newly formed Customer Experience team, which is focused on building systems that scale capability in service of the customer and giving an exceptional human experience when the customer needs it. Your job to be done is to strengthen the customer experience system as we scale, bring

The Director, IM Supply Chain Technology Product Group Leader – Cx - is responsible for the overall strategic direction for technology supporting our Customer Order Experience capabilities globally. There will be a heavy focus on modernizing the technology used to enable an integrated customer exp

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Leverage exceptional written communication skills to negotiate and interact effectively with customers via email,

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The opportunity as Head of Customer Experience. Every action taken by each member of your team increases customer sati

A technology-driven debt resolution company is seeking a Customer Experience Specialist to provide outstanding support to customers resolving past-due accounts. This role offers a competitive salary and a chance to positively impact customers' lives.

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

Minimum 2 years of experience in a customer support, claims, or administrative role within an insurance or compliance‑related organization. We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Proven experience in customer

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. Our support team has long delivered friendly, timely respons

A leading cosmetics company in the United Kingdom is seeking a passionate Store Manager to deliver exceptional customer experiences and drive sales growth.

Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. We’re hiring a Head of Customer Experience. You’ll own Customer Experience as an operating system, making energy feel transparent, effortless and human.

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. Experience designing scalable support strategies, self‑service systems, and customer journey frameworks. Define and lead Splice’s end‑to‑

A leading consulting firm seeks a Consultant, Strategic Advisory to shape transformational change through innovative customer experiences in the UK or Germany. Ideal candidates have 5-7+ years in customer experience, a strong educational background, and the ability to deliver on client needs in a fa

The role involves leading a diverse team, overseeing retail operations, and ensuring an outstanding customer experience. The ideal candidate should have previous experience in a supervisory role, a strong sales orientation, and the ability to coach teams effectively.

This role involves setting the strategic direction for technology supporting Customer Order Experience capabilities worldwide. Candidates should have significant IT product management experience, strong business acumen, and proven leadership abilities.

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past due accounts. Leverage exceptional written communication skills to negotiate and interact effectively with customers via email, S

Working as a Customer Experience Agent, this is an exciting opportunity to contribute to the growth and success of Maersk, a leading provider within the Shipping industry. Integrated Customer Experience Consultant. Good telephone manner and a strong Customer Service mind set and approach.

This role involves driving sales, meeting KPIs, and enhancing customer service. Candidates should have previous retail management experience and strong leadership skills.