Customer service supervisor jobs in London - Page 2Create job alerts

Job title: Food & Beverage Host Purpose: A Food and Beverage (F&B) Host is responsible for providing excellent customer service in our hotel restaurant and bar. The primary duties include greeting guests, taking orders, serving food and drinks, and delivering a positive dining experience. Responsible to: F&B Supervisor/Manager Location and hours: Locke - Mellenium Bridge Service Delivery. Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities Teamwork. Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent What you’ll need. Experience. Previous experience in a customer-facing role (Food and Beverage preferred) but not necessary. Skills. Customer Service: Friendly, attentive, and able to handle a wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multitasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen staff, and bar staff. Strong financial acumen, with experience in budgeting, forecasting, and cost control. Values. Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play When and where. You’ll work on a zero hour contract, working from 10 up to 40 hours per week We are opening several Food & Beverage outlets across London in our Locke properties over the coming months. You will be based primarily at one location however you might also work at other Locke location.

Events Assistant Kings Cross St Pancras We are looking to recruit an energetic Events Assistant for our beautiful meeting and events space at Derbyshire House, in Kings Cross St Pancras. Derbyshire house is very well known in the industry to be one the most versatile location for all types of events, corporate and private alike. The venue is made of 11 modern meeting rooms and a rooftop terrace, hosting a wide range of events; from large corporate meetings to the wedding reception and much more. The ideal Events Assistant will come from an operational role either within Hotels, Conference/Events operations, or within a corporate establishment. Although this is predominantly a Monday to Friday role, the candidate needs to be however flexible and happy to work during the weekend, whenever required. The Events Assistant will be able to deliver exceptional customer service and will be experienced in running corporate functions. The ideal Assistant will: • Ensure that the meeting spaces are set in accordance with the information supplied on function sheets., • Maintain a clear channel of communication with Kitchen and all other departments liaising and coordinating the functions alongside the Events Manager., • Set/reset the meeting rooms when required. Ensure that they are left in a presentable condition at all times., • Provide the highest level of service to our guests., • Connect and build rapport with guests at every possible opportunity. Going the extra mile for return clients., • Ensure cleanliness is up to standards at all times., • Open and close meeting spaces as per procedures when needed., • Ensure the highest level of food safety by following the health and safety procedures in place., • Make sure food is transported in a safe manner, avoiding cross-contamination., • To contribute to the team with a positive and optimistic attitude and problem-solving mindset., • Maintain appropriate standards of personal conduct, dress, hygiene, uniforms, appearance, and posture. To be considered the candidate must: • Be able to work under pressure with others calmly, courteously, and methodically., • Have an excellent command of English, both verbally and written., • Experienced in Laying up., • Be super well organised and very efficient., • Be experienced in a similar position., • Be passionate about the events industry. We are looking for an individual willing to invest in a long-term commitment and keen to grow and learn. If this is you, don’t wait any longer, send your cv to us today.

Barista & Bagel Team Member Noxy Brothers is looking for a friendly and reliable Barista & Bagel Team Member to join our team. We are a specialty coffee and bagel company with locations across London, focused on great coffee, fresh food, fast service, and strong team culture. This role is ideal for someone who enjoys working in a busy, high-energy environment and can bring great hospitality, consistency, and good vibes to the team. The Role As part of the team, you will be involved in both coffee and food service. You will prepare drinks, make bagels, serve customers, support the team, and help keep the store running smoothly during busy service. Your responsibilities will include: • Preparing espresso-based drinks to a high standard, • Dialling in and maintaining coffee quality during service, • Preparing and serving bagels according to Noxy standards, • Supporting both coffee and food service during busy periods, • Providing friendly, fast, and professional customer service, • Keeping the coffee and bagel areas clean, organised, and ready for service, • Helping maintain high standards of hygiene, presentation, and store flow, • Working closely with the Store Manager and the rest of the team About You We’re looking for someone who is reliable, positive, and confident working with customers. You’ll ideally have: • Previous barista or café experience, • Good knowledge of espresso-based drinks, • Experience working in a busy café, coffee shop, market, or hospitality environment, • Strong communication skills, • A hands-on attitude, • Good attention to detail, • The ability to stay calm and focused during busy periods, • A genuine interest in coffee, food, and hospitality Specialty coffee experience is a plus, but attitude, reliability, and willingness to learn are just as important. What We Offer • £13 per hour, • Guaranteed £1 per hour in tips, • Free staff food while on shift, • Staff discounts across Noxy Brothers, • Training and support, • Opportunities to complete SCA coffee certifications and further coffee training, • Opportunities to grow within the company, • A friendly, supportive team environment Apply To apply, please complete our application. We’d love to hear from you

Job Ref: 13215 Branch: The Lampery - Seething Lane Location: The Lampery, London Salary/Benefits: £15.54 per hour plus excellent benefits company and Perks Contract type: Permanent Hours: Full Time Shift pattern: Flexible Hours per week: 40 Posted date: 15/06/2026 Closing date: 29/07/2026 Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Restaurant and Bar Supervisor in London. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Team as we believe it is our personality, style and friendliness that makes Apex Hotels You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Starting your Journey: As Restaurant and Bars Supervisor you will assist the Restaurant and Bars Manager in the day-to-day operation of the restaurant and bar and be responsible for delivering a high level of service to all our guests. This incorporates the smooth running of breakfast, lunch and dinner service, as well as room service. Working in the restaurant and bar areas you will help maximise revenue through first class service and establishing rapport with the guests. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share. Joining the dedicated Food and Beverage department, you will: • Manage the team to ensure customer service standards are met and customer enquiries are dealt with, • Be able to work in all areas of Food and Beverage including Bar, Restaurant and Room Service, • Deliver outstanding customer care, • Be responsible for the opening and closing of the Restaurant and Bar, • Take responsibility for stock taking, • Assist with recruiting and training employees, • Deliver the highest standards in service and presentation, • Assist with payroll, employee scheduling and administration About you? As an Apex Hotels Food and Beverage Supervisor, you will take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries and all with a smile and your infectious personality! When you start your new role with Apex Hotels, you will begin a 12 week structured learning and development programme. With this in mind, we are looking for a Food and Beverage Supervisor who: • Has previous experience in a food or beverage role, • Can deliver excellent standards, • Uses own initiative, • Has a customer service attitude, • Ideally has experience of supervisory training, • Holds a genuine desire to provide a Warmer Welcome to our guests We encourage you to bring your true self to work - we recruit for attitude and train for skill. We'll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested,Click Apply. We look forward to hearing from you.

Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our Leytonstone has proved a huge hit with the locals! Serving pizza for dine-in, takeaway and delivery, you can now be sure to get a top-notch pizza pie in E11 & E10. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What's on offer: • Paying £12.71 per hour, • Fully insured 110cc Mopeds and weatherproof equipment provided, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Opportunities to progress to Senior Driver Position, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We'll pay half of CBT renewals (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • 18 years and over, • CBT Licence, or category A (motorcycle) licence & UK drivers licence, • Working smart phone with data & good knowledge of local areas, • Excellent navigation, customer service skills, • Great time management Other perks include: • Free pizza on every shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • CBT Scheme where we pay for 50% of renewals (terms and conditions apply), • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

Introduction We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in Holland Park. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road which opened last Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Cleaning Requirements • Previous experience in the food & beverage industry, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking Availability • Up to 20-30 hours / week, • Location: 78 Holland Park Avenue, W11 3RB Pay £11 - 12.80 / hour based on experience and availability plus Tips

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

Job Ref: 13186 Branch: Apex Temple Court Hotel Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Salary plus excellent company benefits & perks Contract type: Permanent Hours: Full Time Shift pattern: 5 on 2 Off Hours per week: 40 Posted date: 04/06/2026 Closing date: 18/07/2026 Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as an Operations Manager. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our senior management team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role overview: This is a highly visible role and as the daily face of the Hotel, you will be responsible for overseeing the continual development and delivery of our Apex Brand Values, our guest journey, our brand standards, cost controls, Hotel's profitability, Health & Safety, Sustainability, & Team culture. This role will involve operational coverage across a seven-day week rota, as required by the business. Your main responsibilities are for your home base, though you will be required to operate across our 2 London Hotels, as directed by the Hotel Manager for London, and the Regional General Manager, England. You may also be required to assist and support at our sister property in Bath Spa, as and when requested by the Hotel Manager, London & Regional General Manager, England. Key Responsibilities Customer centricity • To be highly visible at key operational times to ensure the drive and enhancement of the customer experience, • Maintain Team focus on 'the Customer's need', individualising and personalising service where possible and encouraging Team initiative, • Ownership of the full in stay and post stay customer service lifecycle, continually reviewing where improvements can be made and following up on customer feedback and addressing service gaps, • Ensure the highest cleanliness standards across all hotel's areas Growth & profitability • Collaborate with HOD's and Sales to support in following up customer lead opportunities and actively grow the business, • Work with HOD's to ensure that teams are upskilled and multiskilled in line with business requirements, • Analysis of daily / weekly payroll costs in accordance with forecasted and materialised revenue levels to ensure optimal staffing deployments are managed with overspend corrected within the same trading period, • Ensure effective holiday/sickness/absence management Employer of choice • In line with company initiatives, deliver and initiate regular team recognition, • Develop and coordinate a community / social calendar of events for cluster teams, • Support the delivery of regular company wellness initiatives Strategy delivery • Ensure F&B strategies, Menu implementation, packages and promotions are delivered on time, and that strategies are simplified, understood, and communicated through to all teams, ensuring delivery of Revenue targets, • Create and ensure a "Sales Team mentality" across all departments (Upselling, cross selling), • Continuously look for and action cost saving strategies, • Ensure that all operations are running smoothly in tandem with one another Company Policy and Risk Management • Ensure all legislative standards of performance are adhered to i.e. Health and Safety, Fire and Food Safety, IT and Accounting Compliance and HR procedures, • Collaborate with Risk and Compliance division to ensure all required training is delivered within timeframes required Making a difference • Implement and coordinate initiatives across the cluster in line with the 'giving something back' company charter, • Ensure ownership and accountability of our Sustainability Agenda across all departments About you: We love to welcome people with different experiences and from different places into our Apex family. To excel within this role, you will: • Maintain and enhance a guest and team centric culture, • Communicate effectively at all levels both verbally and in writing, • Influence and inspire confidence, • Demonstrate a coaching, supporting and challenging mentality that delivers operational results, • Build effective and productive relationships (internal & external), • Create an open environment, • Identify and manage best resources to achieve targets, • Translate strategies into practical plans You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 35 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. If you are interested, click apply. We look forward to hearing from you! About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

JOB OVERVIEW To lead and support departmental colleagues and team members across the business, to ensure tasks are allocated and manage the day-to-day practical aspects of the hotel operation in an organised, structured and professional way. The Operations Manager leads multiple departments, optimising processes and driving profitability while maintaining high levels of service quality. They ensure that all tasks and procedures within the property are conducted in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Operational Management: Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments. Ensure compliance with health, safety, and legal regulations. Monitor daily operations to maintain smooth functioning and resolve issues promptly. Guest Experience: Maintain high standards of customer service and guest satisfaction. Handle guest complaints and feedback professionally, ensuring timely resolution. Implement initiatives to enhance guest loyalty and repeat business. Financial & Revenue Management: Assist in budgeting, forecasting, and cost control measures. Monitor departmental expenses and implement strategies to maximise profitability. Assist Cluster/General Manager to optimise occupancy and ADR (Average Daily Rate). Leadership & Development: Recruit, train, and mentor department heads and teams. Conduct performance reviews and implement development plans. Foster a positive work culture and ensure compliance with HR policies. Quality & Brand Standards: Ensure all departments adhere to brand standards and operational SOPs. Conduct regular audits and inspections to maintain quality and consistency. Drive continuous improvement initiatives. Strategic Planning: Contribute to long-term operational strategies aligned with business goals. Identify opportunities for innovation and efficiency improvements. Support sustainability and corporate social responsibility initiatives. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: Bachelor’s degree in hospitality management or related field (preferred). Experience: Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role. Proven track record in managing multi-department operations including F&B Skills: Passionate about hotel operations and delivering exceptional guest experiences. Strong leadership and people management skills. Excellent communication, coaching and problem-solving abilities. Exceptional financial acumen and understanding of hotel revenue streams. Knowledge of PMS, POS and operational software. Ability to work under pressure and adapt to changing priorities. Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment.

Personal Assistant to the Manager We are looking for an organised and dependable Personal Assistant to support the Manager with the day-to-day running of the business. The role is primarily administrative and computer-based, requiring strong organisational skills and confidence using office software and digital systems. Key Responsibilities • Managing emails, calendars, and appointments., • Handling incoming calls and responding to enquiries., • Maintaining accurate digital records and filing systems., • Preparing documents, spreadsheets, invoices, and reports., • Data entry and updating company databases., • Assisting with scheduling and general office administration., • Monitoring and organising business correspondence., • Supporting the Manager with ad hoc administrative tasks., • Ensuring information is handled confidentially and professionally. Requirements • Good IT and computer skills, including Microsoft Office (Word, Excel, Outlook)., • Strong organisational and time-management abilities., • Excellent written and verbal communication skills., • Attention to detail and accuracy., • Ability to work independently and manage multiple tasks., • Professional and reliable approach to work. Desirable • Previous administrative, office, or customer service experience., • Familiarity with spreadsheets, databases, and online systems., • Experience managing emails, documents, or scheduling software. This position would suit someone who is organised, computer-literate, and enjoys administrative work in a fast-paced environment.

Yard Sale Pizza is on the search for a Delivery Cyclist to join our amazing team. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our 5th store – within touching distance of Shoreditch. As well as our usual casual dine-in and takeaway vibes, we will be serving the local area with our dedicated delivery service, and another exclusive for this site sees us opening a basement bar for a more secluded dining experience, perfect for a date or to rent our the whole area for parties! We're hiring enthusiastic Delivery Cyclists to join our team, working across evenings and weekends to deliver pizzas to the local residents. We have e-bikes with top speeds of 25km/h with some shops equipped with only e-bikes to ensure an efficient delivery service! We're also offering a fantastic opportunity for cyclists to become a moped driver! You can complete a CBT course with 50% paid by the company (terms and conditions apply). Thorough training will also be provided. What's on offer: • Paying £12.71 per hour, • Opportunities to progress to Senior Cyclist Position, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We'll pay half of CBT for those interested to drive mopeds (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef!, • E-Bikes and weatherproof equipment provided Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • Must have cycling experience / love for cycling, • Excellent road / navigation experience, • Working smart phone with data & good knowledge of local areas, • Delivery experience not essential but you must have excellent customer service skills, • Team player & positive attitude, • Applicants must be at least 17 years old to apply. Other perks include • Free pizza on shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, **YSP

Job Ref: 13168 Branch: Apex Temple Court Hotel Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Salary plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 29/05/2026 Closing date: 12/07/2026 Why Join Apex Hotels ? You will receive a warm welcome into the Apex family on joining us as the Restaurant and Bars Manager in London. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will lead a new dynamic to our innovative and supportive Food and Beverage Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview: As Restaurant and Bars Manager with Apex Hotels,you will possess excellent attention to detail, be creative and innovative with the vision to capitalise on sales opportunities. You will be committed to building and developing the team. You will pride yourself on creating an exceptional experience for our customers, ensuring that the highest level of customer care is delivered by the team. You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example. As Restaurant and Bar Manager you will be responsible for ensuring the team deliver excellent guest satisfaction. Your responsibilities will include: • Co-ordinating and directing employees to ensure the delivery of excellent customer service within the restaurant and bar areas., • Responsible for the day to day operation of the Restaurant and bar; incorporating breakfast, lunch and dinner service, room service and also catering for larger parties., • Maximising sales, profits and customer satisfaction., • Controlling the food and beverage budget, in relation to occupancy, departmental expenses and staff rota's., • Recruitment and staff training, • Plan Rotas and Holidays according to business levels and Function requirements ensuring we consistently deliver a high standard of service during busy periods, reducing wage costs during low demand periods., • Create a team environment that promotes good employee morale and ensures a high level of commitment, engagement and pride in the department and hotel. Starting the Journey On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Restaurant and Bars Manager. With this in mind, we are looking for a Restaurant and Bars Manager who: • Experience at management level in the Food/Bar service sector., • In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service., • Previous experience in recruitment, coaching, training and performance management of staff., • Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. If this is you, click apply, we look forward to hearing from you ! About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

Join the Honi Poke family. At Honi Poke, we are all about fresh, fast, feel-good food. Inspired by the bold flavours of Pacific Hawaiian cuisine, we serve colourful, high-quality poke bowls and grab-and-go food in a fast-paced London environment. Great food matters, but our people are what make the real difference. We are looking for enthusiastic, reliable, and hardworking Part-Time Team Members to join our growing team. This role is ideal for someone who enjoys busy shifts, takes pride in keeping high standards, and wants to be part of a friendly, energetic hospitality team. The Role As a Team Member at Honi Poke, you will play an important part in the day-to-day running of the store. You will help deliver a smooth service, maintain excellent food and hygiene standards, support your colleagues during busy periods, and make sure every customer has a positive experience. This is a hands-on role in a fast-casual food environment, so we are looking for someone who is proactive, positive, and comfortable working at pace. Key Responsibilities • Deliver friendly, efficient, and professional customer service at all times, • Prepare and serve fresh food in line with Honi Poke recipes, portioning, and presentation standards, • Maintain excellent hygiene, cleanliness, and food safety standards throughout the shift, • Keep all customer-facing and back-of-house areas clean, organised, stocked, and ready for service, • Support with food prep, restocking, packing orders, and general shift duties, • Help manage delivery orders accurately and efficiently during busy periods, • Follow company procedures for opening, closing, cleaning, and food handling, • Work as part of a team to keep service smooth, fast, and consistent, • Handle customer questions and resolve basic issues in a calm and professional way, • Support managers and supervisors with day-to-day operational tasks as needed What We’re Looking For We are looking for someone with the right attitude first and foremost. Experience in hospitality, takeaway, fast food, food retail, or customer service is helpful, but not essential if you are willing to learn. You should be: • Friendly, approachable, and customer-focused, • Reliable and punctual, • Comfortable working in a fast-paced environment, • Hardworking and proactive, • Able to follow instructions and maintain standards consistently, • A strong team player with a positive attitude, • Confident keeping your area clean, organised, and service-ready, • Flexible and available to work part-time hours, including busy periods where needed Experience That Would Be Useful • Previous experience in a restaurant, café, takeaway, or grab-and-go environment, • Experience working with food preparation or delivery platforms, • Understanding of food hygiene and health and safety basics, • Experience serving customers face-to-face in a busy setting What We Offer • Starting from £12.71 per hour, • Full Time hours, • Complimentary meals during shifts, • Staff discount for you, your friends, and your family, • Uniform provided, • Full training and support, • Opportunity to grow within a fast-paced and expanding hospitality business, • Friendly team environment with a strong focus on support and teamwork Why Join Honi Poke Honi Poke is a great place for someone who wants to work in a lively food business with a strong team culture and high standards. You will learn valuable hospitality and food service skills, work with fresh products, and be part of a company that values pace, consistency, and customer experience. If you are hardworking, dependable, and ready to be part of a team that takes pride in what it does, we would love to hear from you. Job Type: Full Time Pay: From £12.71 per hour Location: In person Apply now and join the Honi Poke team.

Real hours. Real food. AM & PM shifts but never finish past 11pm. Location Fitzrovia - 2 min walk from Goodge Street, 4 min walk from Warren Street. 5 min walk from Euston Square. WHAT WE CAN OFFER • £13.50 / hour once passed training tests (1-4 weeks dependant on how fast you learn) £13.00 / hour before, • Guaranteed weekly hours — no zero-hours nonsense., • Free meals on shift — actual good healthy food, • Clear progression — Supervisor / Assistant Manager within reach if you want it., • Central London location — Warren Street/Goodge Street / Euston, • Part time and Full time WHAT THIS ISN'T • Not a late-night job. Latest finish is 11pm, most nights earlier., • AM shifts also, • Not a zero-hours gig. Your weekly hours are locked in., • Not a dead end. Real promotion route, signed off by the Store Manager. We are a premium health food brand in Central London. We're hiring people who want a proper hospitality job as part of a happy team — without the chaos, the midnight finishes, or the unpredictable rotas. We are busy Monday to Thursday then things for the rest of the week are more chill. This is a busy place where time flys. If you're looking for consistent shifts, a clear finish time, and a path that actually leads somewhere — read on. Team Member Plus Already have hospitality experience? This is the step up, we have a Aces in places strategy to bring out your best skills — running the protein section, owning the finish, and being the person who knows the menu inside out, being the customer service ace to bossing delivery drivers about. What you'll actually be doing We work a counter service (think subway style), we greet customers build their health box and move onto the next with a smile. Then comes the evening shift where the business really wakes up, if you want quiet and relaxed this is not it, we thrive on the busy but fun environment. We do a lot of delivery's on Deliveroo uber etc, we have a special section for that where you can demonstrate your skills from pure speed and energy to attention to detail checking bags, tickets etc. We aim to bring out the best of your skills. Your tasks are build up from Run the protein section — Presentation on every plate. Serve the salads - Portion the right weight of salad and present well Own the finish — dressings, garnishes, the final check before it goes out. Pack deliveries properly — Uber Eats and Deliveroo orders that actually look good when they arrive. Know the menu — recommend sides, explain what things are, handle the questions. Production - of grab and go items and salads Juice and smoothie station - Mix up some healthy drinks Help new starters — show people the ropes the way you were shown them. Ideally this is you • You've done hospitality before — you know the pace, you know a busy rush., • You take pride in your work — a messy dish makes you wince, not shrug., • You're solid with customers — friendly, clear and confident, • You show up for your teammates — on time, ready, consistent., • If you want to grow — this isn't the end of the road, it's the next step. Who it's not for • Anyone expecting to stand around and not do much, • Anyone not really wanting to integrate into a team but just do their own thing WHAT WE CAN OFFER • £13.50 / hour once passed training tests (1-4 weeks dependant on how fast you learn) £13.00 / hour before, • Guaranteed weekly hours — no zero-hours nonsense., • Free meals on shift — actual good healthy food, • Clear progression — Supervisor / Assistant Manager within reach if you want it., • Central London location — Warren Street/Goodge Street / Euston, • Part time and Full time WHAT THIS ISN'T • Not a late-night job. Latest finish is 11pm, most nights earlier., • AM shifts also, • Not a zero-hours gig. Your weekly hours are locked in., • Not a dead end. Real promotion route, signed off by the Store Manager. How things move from here. In store interview-> Trial shift-> Start

ABOUT US Pizzeria Pellone London is an authentic Neapolitan pizza restaurant group with three locations across London. Our roots trace back to a family pizzeria in Naples founded in 1972. Our head pizza chef holds the title of Best Pizza Chef in Europe 2024. THE ROLE We are looking for an experienced and passionate Restaurant Supervisor to join our team. You will support the management in the day-to-day running of your location, ensuring every guest enjoys an exceptional dining experience, while leading and motivating the team. KEY RESPONSIBILITIES • Supervise front-of-house team during service, ensuring smooth and efficient operations, • Deliver outstanding customer service and resolve guest issues promptly, • Maintain Pizzeria Pellone's service standards and brand values at all times, • Train, coach, and motivate team members, • Assist with staff scheduling, briefings, and performance monitoring, • Oversee cash handling, till reconciliation, and end-of-shift reporting, • Liaise between kitchen and front-of-house for seamless service flow, • Ensure compliance with food hygiene, health & safety, and licensing regulations WHAT WE'RE LOOKING FOR • Previous experience as a Supervisor or Team Leader in a busy restaurant, • Genuine passion for hospitality and guest experience, • Strong leadership and communication skills, • Highly organised, reliable, and calm under pressure, • Knowledge of Italian/Neapolitan food culture is a plus, • Italian language skills advantageous but not essential, • Flexibility to work evenings, weekends, and holidays, • Right to work in the UK WHAT WE OFFER • Competitive salary based on experience, • Staff meals on shift, • Supportive team environment, • Real career growth opportunities within an expanding restaurant group

Job Purpose As a Barista you will play a key part in the success of the business by providing great customer service and championing Signorelli’s culture. Key duties and responsibilities As a Barista you will ensure the smooth run of the shop by: Maintaining high levels of customer service Guarantee accurate display of daily products (bread, cakes and pastries) Demonstrate product knowledge when asked by a customer Make beverage following Signorelli’s guidelines/recipes Look after the machinery and equipment in the shop Restocking fridge and food counters Maintain a professional approach, wear clean uniform and follow Signorelli’s guidelines of service Ensure your H&S records are up to date and communicate with the Store Manager if they are not Communicate any feedback from customers to the Store Manager and/or Supervisor Keep the shop clean and tidy during and after the shift Support team members with jobs needed throughout the day Person specification Highly motivated, passionate, reliable and friendly Have at least 1 year experience as a Barista Be supportive of an inclusive culture - recognising and valuing that difference is good! Excellent levels of personal hygiene Ability to multitask, effectively prioritize and with problem solving skills Flexible approach to work to meet the needs of the service Ability to adapt to change Willingness to undertake further training and development Level 2 Food Hygiene Safety Benefits Contracted hours: 35 - 40hours – Full Time (overtime is paid) Working Hours are between: 6am - 6pm Shift Pattern: Mon-Sun, any 5 consecutive days out of 7 What’s in it for you? Hourly rate up to £12.75 per hour depending on experience (monthly pay) Employee Discount 50% while on shift and 20% off orders and when you bring friends and family 29 days of holiday a year (full time) / part time pro rata Staff evenings out

Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

Job Ref: 13208 Branch: The Lampery - Seething Lane Location: The Lampery, London Salary/Benefits: Excellent company benefits & perks. Contract type: Permanent Hours: Full Time Shift pattern: Flexible Hours per week: 40 Posted date: 12/06/2026 Closing date: 26/07/2026 Why Join Apex Hotels ? You'll receive a warm welcome into the Apex family on joining us as the Private Dining & Events Manager in Apex City of London Hotel. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will lead a new dynamic to our innovative and supportive Food and Beverage Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview: As the Private Dining & Events Manager with Apex Hotels, you will be an innovative and passionate private dining and events manager who enjoys creating a lifestyle F&B vibe. The role will include leading and being accountable for our Room Service offering and standards, with additional shifts in our restaurant. This role is based at our Lampery Seething Lane branch, with additional support and assistance with our other London properties. • Assist your F&B Manager in the Delivery of outlet profit targets:, • By ensuring you and your team provide outstanding service, decreasing the need to have to offer any refunds due to complaints, • Ensuring engaging upselling techniques are implemented in order to increase sales, • Being a stickler for ensuring Productivity and tight controls on payroll spends, in line with Revenues, • Reviewing key metrics and performance indicators with your manager and ensuring suitable action is taken and trained into your teams to ensure better results, • Working with your manager to ensure that Daily / weekly payroll/food/beverage cost analysis in accordance with forecasted and materialised revenues to ensure optimal performance and immediate overspend correction, • To train and develop a multi skilled team that delivers payroll flexibility with minimal hierarchy, • Collaborative work with the events department, • Review of all feedback post Private Dining & Events functions, • Support in Proactive involvement in Sales familiarisation trips and customer tastings to ensure personalised experiences and drive value. Ensuring Private Dining rooms are always set to the Highest standards, including periods when not in use, ready for show arounds, • Ensure private dining rooms are always set to the highest standards, • meet and greet event organisers and guests to ensure all needs are taken care of Starting the Journey On your first day you'll begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Private Dining & Events Manager. With this in mind, we're looking for a Private Dining & Events Manager who: • Provide clear and influencing communicator able to interact at all levels, • Loves great customer service and an eye for standards, • Possesses a sales, service and profit driven mentality, • Builds and develops a guest centric team, • Experience at management level in the Food/Bar service sector., • In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service., • The ability to lead and motivate a team of Supervisors and Assistants in service delivery., • Previous experience in recruitment, coaching, training and performance management of staff., • Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If this is you, click apply, we look forward to hearing from you !

The Community & Digital Customer Service Manager will play a key role in supporting the day-to-day operation of our digital customer experience. You will manage customer interactions across our app, website, email and social channels, ensuring customers receive timely, helpful and brand-aligned support. You will also act as the link between our customers, marketing team, operations teams and technology partners, helping identify opportunities to improve the digital experience while fostering a positive and engaged community. This is a hands-on role suited to someone who enjoys problem-solving, building relationships and delivering excellent service in a fast-paced, growing business. Location: London (2-3 days per week) Travel: Travel to our Switzerland HQ in Lausanne every 2 weeks. ● 2-4 years' experience in customer service, community management, digital operations or a related role ● Experience supporting customers across digital channels including email, social media and web platforms ● Strong written and verbal communication skills in English and French. ● Excellent organisational skills with strong attention to detail. ● Comfortable managing multiple priorities in a fast-paced environment. ● Experience using customer service platforms, CRM systems or ticketing tools ● Good understanding of social media platforms and online communities ● Confidence working with digital products, websites and mobile apps ● Proactive problem-solving mindset with a customer-first approach ● Strong stakeholder management and relationship-building skills Desirable ● Experience within FMCG, hospitality, wellness, fitness or consumer lifestyle brands ● Familiarity with website CMS platforms and mobile app environments ● Experience working with agencies or external technology partners ● Knowledge of CRM and customer engagement tools. ● Interest in running, fitness, wellness or healthy living. Personal Attributes ● Positive, approachable and customer-focused. ● Strong ownership mentality and willingness to take initiative. ● Calm and solutions-oriented under pressure. ● Highly organised and detail-oriented. ● Collaborative team player. ● Adaptable and eager to learn. ● Passionate about delivering exceptional customer experiences

Job Title: Bartender and Waiter / Waitress Location: Quinta Department: Hospitality / Customer Service Reports to: Front of House Manager / General Manager Job Overview We are looking for a welcoming, professional, and highly organised Front of House Team Member to join the team at Quinta. As the first point of contact for guests, you will play a key role in creating a positive and memorable experience, while also preparing and serving drinks to a high standard. Key Responsibilities • Greet and welcome guests in a friendly and professional manner, • Manage reservations, walk-ins, and seating arrangements efficiently, • Prepare and serve hot and cold beverages (e.g. coffee, tea, soft drinks, and bar service if applicable), • Maintain consistency and quality in all drink preparation, • Provide accurate information about menus, drinks, services, and facilities, • Handle customer enquiries, requests, and complaints promptly and courteously, • Coordinate with kitchen and service staff to ensure smooth operations, • Maintain cleanliness and organisation of the front-of-house and drink preparation areas, • Monitor stock levels for beverages and inform management of shortages, • Process payments and manage tills where required, • Uphold Quinta’s standards of service, hygiene, and presentation at all times Skills & Requirements • Previous experience in a front-of-house, barista, or bar role preferred, • Basic knowledge of drink preparation (coffee making skills or bar experience is a plus), • Excellent communication and interpersonal skills, • Strong organisational and multitasking abilities, • Positive attitude with a customer-first mindset, • Ability to remain calm under pressure in a fast-paced environment, • Understanding of food safety and hygiene standards, • Flexible availability, including evenings, weekends, and holidays What We Offer • Competitive pay, • A supportive and friendly team environment, • Staff discounts and perks. How to Apply Interested candidates should submit their CV and a brief cover letter outlining their experience and availability. Quinta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

PLEASE ONLY APPLY IF YOU HAVE MINIMUM 2 YEARS PREVIOUS EXPERIENCE ALSO available for LONG TERM CONTRACT COMMITMENT. The milk tree is , a modern cafe located in Canning Town, London E16 1EQ, is seeking an experienced and enthusiastic Store Manager to lead our team. We are an independent business dedicated to providing a welcoming atmosphere and high-quality products to our customers. As Store Manager, you will be responsible for the overall operation of the cafe, ensuring exceptional customer service and maintaining our brand standards. Your key responsibilities will include: • Managing daily cafe operations, including opening and closing procedures. Experience in coffee and drinks., • Leading, training, and developing a dedicated team, fostering a positive and productive work environment., • Ensuring high levels of customer satisfaction through excellent service and product quality., • Overseeing inventory management, stock ordering, and waste control., • Managing cash handling, daily reconciliation, and adherence to financial procedures., • Maintaining a clean, safe, and organized cafe environment in compliance with health and safety regulations., • Driving sales initiatives and contributing to the cafe's profitability., • Addressing customer inquiries and resolving issues efficiently. We are looking for someone with proven leadership experience in a retail or hospitality setting, a passion for coffee and food, and excellent organizational skills. In return, we offer a dynamic work environment with a team that feels like family. Our benefits include: • A discount on store products., • Complimentary lunch and coffee during your shifts., • Regular 'surprise gift' rewards for your hard work and dedication., • We will have end of the year target fulfilment bonus.

Duties and Responsibilities: • Manage and supervise the day-to-day operations of the restaurant, takeaway, and catering services to ensure smooth and efficient service delivery. • Plan, organise, and coordinate restaurant activities, including customer bookings, takeaway orders, and catering events. • Ensure high standards of customer service are maintained at all times and promptly resolve customer complaints or service issues. • Recruit, train, supervise, and motivate restaurant staff, ensuring effective staff performance and teamwork. • Prepare staff rotas, allocate duties, and monitor attendance and productivity levels., • Maintain high standards of food hygiene, cleanliness, and health & safety in compliance with food safety regulations and company policies. • Monitor food quality, presentation, and portion control to ensure consistency and customer satisfaction. • Liaise with chefs and kitchen staff regarding menu planning, customer preferences, and special event requirements. • Oversee stock control, inventory management, and ordering of food supplies, beverages, and restaurant materials. • Monitor business performance, sales, and operating costs to help maximise profitability and efficiency. • Support the promotion and marketing of restaurant and catering services to attract new customers and retain existing clientele. • Coordinate catering operations for private functions, celebrations, and corporate events across London. • Ensure compliance with licensing regulations, company procedures, and employment standards. • Maintain positive relationships with customers, suppliers, and external stakehold

Personal Assistant / Operations Administrator Location: Office Based / Willesden NW10 (London) Salary: £450 per week Hours: Monday to Friday About Us We are a fast-growing group of businesses operating across the automotive, EV charging, and home services sectors. We are looking for a highly organised and proactive Personal Assistant / Operations Administrator to help support the day-to-day running of multiple businesses. This is an exciting opportunity for someone who enjoys variety, taking ownership of tasks, and helping a growing company stay organised and efficient. Key Responsibilities • Answer incoming phone calls and customer enquiries, • Manage email inboxes and respond to customer queries, • Schedule appointments, surveys, installations, and meetings, • Follow up customer quotations and leads, • Liaise with engineers, suppliers, and subcontractors, • Organise calendars and appointments, • Create invoices and maintain records, • Assist with recruitment and job advertisements, • Monitor and update CRM systems, • Support social media and marketing activities, • General administration and business support duties Requirements • Excellent communication skills, • Professional telephone manner, • Strong organisational skills and attention to detail, • Ability to multitask and prioritise workload, • Confident using Microsoft Office, Google Workspace, and online systems, • Previous administration, PA, office management, or customer service experience preferred, • Positive attitude and willingness to learn What We Offer • £475 per week salary, • Monday to Friday working schedule, • Friendly and supportive working environment, • Opportunity to grow with the business, • Long-term career progression into Office Manager or Operations Manager roles, • Varied and interesting workload across multiple industries To Apply Please send your CV along with a short covering note explaining why you would be a good fit for the role and any relevant administration, customer service, or PA experience. We are looking for someone reliable, organised, proactive, and capable of becoming a key part of our growing team.

We are seeking an experienced Barista to join our team at The Coffee Community, a high-end coffee kiosk dedicated to delivering exceptional coffee and customer experiences. In this role, you will prepare and serve a variety of hot and cold beverages to the highest standards, while providing outstanding customer service in a fast-paced and dynamic environment. Key Responsibilities: Prepare and serve high-quality hot and cold drinks consistently. Deliver excellent customer service and create a welcoming atmosphere. Assist with food preparation and presentation. Monitor and replenish stock as required. Conduct stock counts and maintain inventory records. Complete end-of-day reports and support daily operational tasks. Maintain cleanliness and food safety standards throughout the kiosk. The ideal candidate will be passionate about coffee, have strong communication skills, and thrive in a busy customer-focused environment.

Supervisor - Italian Focacceria & wine bar 🇮🇹 What we look for? Expert Italian food and wine knowledge. Key Responsibilities: Manage and support the day-to-day operations of the store. Prepare sandwiches using high-quality Italian ingredients. Confidently and safely operate an electric slicer. Demonstrate strong knowledge of Italian food products (cheeses, cured meats, bread, etc.). Prepare a variety of coffee. Lead by example, working side by side with the team. Deliver excellent customer service and handle customer queries professionally. Maintain high standards of cleanliness, food safety, and presentation. Organise staff schedules and daily workflow. Monitor stock levels and assist with ordering and inventory control. Requirements: Previous experience in a deli, sandwich shop, café, or similar food business (management or supervisory experience preferred). Strong knowledge of Italian food products is essential. Proven ability to use an electric slicer safely. Willingness to work hands-on in food preparation and service. Strong leadership and organisational skills. Friendly, customer-focused attitude with good communication skills. Professional appearance and strong work ethic. Flexibility to work weekends and busy periods. What We Offer: A friendly and supportive working environment. Opportunity to grow within a developing business. Competitive pay (based on experience). If you are passionate about Italian food, enjoy leading by example, and are ready to take on extra responsibility, we would love to hear from you. Apply today and become part of our team.

Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to an emergency; communicating urgent issues to line manager or manager on duty, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is always briefed therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Be flexible, will have great attention to detail., • possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable in regard to the company services, standards & products., • Commercially and financially astute., • Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

We are currently looking for a Store Manager to lead our Camper store in LONDON; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING. As a Camper Store Manager, your mission will be to attain the objectives in terms of sales, service and business growth. We’re counting on you to offer the full brand experience to our omnichannel consumers, develop the team’s potential and oversee all the operations of the store in order to achieve the best level of customer service and business efficiency. Your main tasks will be: • Customer Experience Management: Our customers matter! You will have a crucial role in ensuring that the level of customer satisfaction is met by providing an outstanding service and developing long-term relationships with our customers at an omnichannel level, • Team Management: our people are the key asset at Camper! You will be taking on the role of leader within the team, actively participating in the recruitment process, acting as a trainer/coach and always inspiring and leading by example, • Business Results & Efficiency: Optimizing is our ultimate goal. As a Store Manager you are required to manage the point of sale efficiently, influencing commercial decisions and taking business analysis into account, • Brand image: Each store embodies the Company’s culture, values and principles. You will be responsible for Camper brand image towards our customers, with the aim of ensuring a premium image aligned with the Company’s identity and ESG principals, • Operational excellence: In the omnichannel era, operations are key and have a great impact on the connection chain with the customer. You will carry out store operations according to the Company’s Policies & Procedures. Organization leads to efficiency. About You are our perfect match if: • You are passionate about Retail, in all of its shades (in-store and omnichannel, • You have minimum 2 years of experience leading a team, • You are flexible and available to work full-time, • You inspire people and have a strong team spirit and great energy, • You are a great communicator and decision-maker and are highly results-oriented, • You encourage and promote curiosity, diversity and collaboration through your innovative minds, • You can speak fluent English. Any additional language will be a plus, • You have the legal right to work in UK without requiring visa sponsorship If you feel we’re talking about you and want to join our big Camper family, click and apply. We look forward to receiving your application!

Hi All Applicants, We are an independent hospitality business operating hotels and gastro pubs in prime locations across London. Three Falcons is well known for its unique and authentic Indian cuisine and is a popular destination for sports lovers. We regularly screen major sporting events such as T20 Finals, Asia Cup, World Cup matches, FIFA tournaments, and other popular football and rugby games. Our guests love us for our warm, friendly, and homely service. At Three Falcons, we always put our guests first and strive to impress them with exceptional hospitality and attentive service. We are currently looking for passionate candidates to join our team as Waiters/Waitresses. We are seeking individuals who can become part of our existing team and consistently deliver outstanding service to our guests. Requirements: • A positive attitude and strong work ethic, • Relevant hospitality experience preferred, • Passion for providing excellent customer service Application Process: Please reply to this post and share your profile/CV with us. Suitable candidates will be contacted to arrange a trial shift. Kind regards, Chetan R General Manager

Job Summary: NEW OPENING! We are seeking a friendly, motivated, and experienced Barista & front of house to join our team at Les Filles Cafe. The ideal candidate will have a passion for coffee and providing exceptional customer service. You will be responsible for preparing and serving a variety of coffee drinks, maintaining a clean and welcoming environment, and ensuring customer satisfaction. Key Responsibilities: Customer Service: Greet customers warmly and assist them in selecting beverages and food items. Provide information on our menu, answer questions, and handle special requests. Drink Preparation: Prepare and serve a wide variety of coffee and tea drinks, including espresso-based beverages, drip coffee, and specialty drinks. Follow recipes and presentation standards. Equipment Maintenance: Operate and maintain coffee-making equipment, such as espresso machines, grinders, and brewers. Ensure machines are clean and in proper working order. Food Handling: Prepare and serve light food items such as pastries, sandwiches, and salads. Follow health and safety regulations for food handling and preparation. Cash Handling: Accurately process transactions using the POS system, handle cash, credit card payments, and provide correct change. Maintain a balanced cash drawer. Cleanliness: Maintain a clean and organized workspace, including the coffee bar, seating area, and restrooms. Perform regular cleaning tasks as per the cleaning schedule. Stock Management: Monitor inventory levels and restock supplies as needed. Inform the manager of low stock levels and assist with inventory counts. Team Collaboration: Work effectively with other team members to ensure smooth operations. Communicate openly and contribute to a positive work environment. Qualifications: MUST HAVE BARISTA EXPERIENCE, PLEASE DON’T APPLY IF YOU DON’T HAVE ANY EXPERIENCE. Skills: High proficiency in operating coffee equipment. Strong customer service skills with a friendly and approachable demeanor. Ability to multitask and work efficiently in a fast-paced environment. Good communication skills and the ability to work as part of a team. Knowledge: Basic knowledge of coffee brewing techniques and various coffee beans and blends. Attributes: Attention to detail, reliability, punctuality, and a positive attitude. Physical Requirements: Ability to stand for long periods, lift up to 25 lbs, and perform repetitive tasks.

Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive salary: £34,520 – £36,500 per year. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Key Responsibilities: Leadership & Team Management: • Lead, train, and develop your team to consistently deliver exceptional customer service., • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: • Manage all aspects of store operations, including staffing, inventory management, and financial performance., • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives., • Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Store Manager, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

An exciting opportunity has arisen to be a store manager in our retail space in the iconic Borough Market in London bridge. This is an exciting time to join the company as they go from strength to strength. A fantastic retail opportunity has arisen for a Full Time Retail Store Manager to join our team at Borough Market Outlet in London Bridge. If you are looking for a Full Time position, have a passion for customer service and sales, and enjoy the challenges of the retail environment, we would love to hear from you.

Full-Time Apprenticeship Career Progression About the Role Fullwell Pharmacy in Barkingside IG6 is seeking an ambitious, friendly, and professional Pharmacy Apprentice to join our growing team. This role is ideal for someone who enjoys working with people, has excellent communication skills, and is looking to build a long-term career within community pharmacy. We are not simply looking for an apprentice—we are looking for a future leader. The successful candidate will receive training and mentoring with a clear progression pathway towards senior responsibilities and pharmacy management. Key Responsibilities • Providing excellent customer service to patients and members of the public., • Assisting patients with healthcare enquiries and directing them to the appropriate pharmacy services., • Supporting the pharmacy team with dispensing prescriptions under supervision., • Promoting services such as Pharmacy First, blood pressure checks, travel vaccinations, and other pharmacy services., • Handling telephone enquiries professionally., • Managing stock and ensuring shelves are fully stocked and organised., • Maintaining patient confidentiality and complying with pharmacy procedures., • Learning all aspects of community pharmacy operations., • Supporting the smooth day-to-day running of the pharmacy. What We Are Looking For • Friendly, confident, and approachable personality., • Excellent communication and customer service skills., • Strong work ethic and willingness to learn., • Ability to remain calm and professional when dealing with patients., • Good organisational and problem-solving skills., • Ambition to progress into a supervisory or management role in the future., • GCSEs (or equivalent) in English and Maths preferred. Career Development At Fullwell Pharmacy, we believe in developing talent from within. The successful candidate will receive: • Pharmacy apprenticeship qualification., • Ongoing training and development., • Exposure to all areas of pharmacy operations., • Leadership and management training opportunities., • Potential progression to:, • Pharmacy Assistant, • Senior Pharmacy Assistant, • Pharmacy Technician, • Pharmacy Supervisor/Manager Salary & Benefits • Competitive apprenticeship salary., • Structured training programme., • Supportive working environment., • Opportunities for career advancement within a growing pharmacy group. Apply Today If you enjoy helping people, are passionate about healthcare, and are looking for a long-term career with genuine progression opportunities, we would love to hear from you.

Colosseo Restaurant, a charming establishment offering a delightful dining experience in London, is seeking a dedicated and experienced Restaurant Manager to lead our team. If you are passionate about hospitality and have a proven track record in restaurant operations, we invite you to join us. Key Responsibilities: • Oversee daily restaurant operations, ensuring high standards of service and customer satisfaction., • Manage and motivate staff, including hiring, training, scheduling, and performance reviews., • Maintain quality control for food preparation, presentation, and service., • Handle customer inquiries and resolve issues promptly and professionally., • Manage inventory, order supplies, and control costs to ensure profitability., • Ensure compliance with health and safety regulations., • Collaborate with the kitchen team to optimize menu offerings and kitchen efficiency. Skills and Qualifications: • Proven experience as a Restaurant Manager or in a similar leadership role within the hospitality industry., • Strong leadership and communication skills, with the ability to inspire and manage a diverse team., • Excellent customer service orientation and problem-solving abilities., • Solid understanding of restaurant management software and operational procedures., • Ability to work effectively in a fast-paced environment.

Highly motivated candidate who loves being creative with cocktails and offering - must have a clear understanding of delivering continuity across quality product range. Of understanding the requisite of presentation within hospitality across menus signage and all point-of-sale material... understands how to work with and train a team of Bar Staff to deliver customer service that engenders a desire to stay in a venue stay in the venues and enjoy the hospitality experience. Salary to be confirmed based on experience and energy.

The Warehouse and Supply Manager here at Crate Brewery plays a crucial role in upholding the compliance and smooth running of our warehouse logistics. In this role you will use your developed organisational and communication skills to uphold consistently high health and safety standards, excellent service and delivery for our customers (B2B and B2C), and smooth working across teams within the group. You will work closely with the Stock and Procurement Manager, who manages this position. This role will suit you if you are self motivated and enjoy working solo, as well as collaborating with a wider team operation. Please see the core responsibilities below for more information. At Crate we offer an inclusive, creative and supportive team culture, and we always look to our team first when development opportunities arise. Employees benefit from free food and drink on working days, as well as a 50% staff discount across our sites and online shop. All staff also have access to free wellbeing support and counselling through Hospitality Action. Following successful completion of the probationary period, this role qualifies to take part in our four day week trial, so being proactive, highly organised and a great communicator is vital. Person specification: • Organised with a methodical approach to managing routine task workload, • A positive, go-getting attitude, with stringent time and task management skills, • A problem solver, able to find efficient solutions in a fast paced environment, • A confident communicator with a focus on persuasive action both internally and externally, • Self motivated when solo working, and as part of a cross functional team, • Eager to collaborate with other departments or affiliate companies, and capable of working flexibly to achieve company goals, • Strong computer literacy - Google suite, Breww, Slack and Asana are key platforms used daily, • Possession of a full UK driving license (essential), • FLT license (essential), • Manual handling experience (highly desirable), • Knowledge of and an interest in craft beer (desirable) Core responsibilities: • Deliveries to our key customers, on time and in full, • Maintaining a high level of customer service at all times, • Managing the movement of goods from suppliers to warehouses and from warehouses to customers, • Ensuring Crate warehouse spaces are safe, tidy, organised, and compliant with health and safety regulations including weekly checks, • Conducting weekly stock takes, utilising stock rotation plans for optimal quality, including promptly reporting any issues or outages to the Stock & Procurement Manager, • Overseeing the storage and handling of goods, optimising space utilisation and implementing best practices in warehousing, • Handling, packing and dispatching goods on behalf of third party tenants, • Setting a high standard of manual handling, • Contributing to department meetings with the Brewery team to achieve common goals, • Assisting with procurement of raw materials for our suppliers, in line with Crate’s internal demand planning, • Monitoring supplier performance, communicating results to higher management, • Ensuring e-commerce operations are kept up to date, • Collecting and delivering relevant goods and equipment to facilitate business operations and project work

Canteen is a completely unique global food hall destination at the heart of the Design District next to the o2 arena. The buildings iconic design, make for an incredibly exciting place of work, with incredible opportunities. Our unique benefits · £14.80 ph in line with London Living Wage · Experience bartenders welcome · Very flexible working hours · Full training and ongoing brand incentives with the bar & canteen · Fast track to supervisory roles · No late nights Role As one of our Bartenders & venue hosts you will be the face of the Canteen, delivering exceptional customer service, serving customer orders in a timely manner while always bringing forward your personality. With the Bar open from 12pm through to 9pm, you will be delivering service to a range of customers, and we want you to get to know our regulars who will pop in every morning for a coffee to customers coming for their first time on their way to an event at the 02. Personalising each interaction will allow us to stand out and establish ourselves as a place to visit. Varied contract lengths. Experience We are looking for people with experience within food & beverage who are willing to learn and work hard. The ability to prioritise different tasks and requests with great organisational skills. Experience making cocktails and barista would be ideal but full training will be given. Food Hygiene certificate and Health & safety awareness an advantage but full training will again be given. Good level of English language both written & spoken. Overall, we are looking for people who have a great personality and able to bring their all into work every day. Duties and Responsibilities CUSTOMERS: · Ensure that the customers experience is one to remember · Maintain a high-profile during service whilst being polite and helpful · Promote and establish a regular customer base, remember their likes and dislikes · Smile and maintain eye contact with customers · Provide prompt, unobtrusive, attentive service · Maintain high standards of personal appearance · Maintain a high standard of personal hygiene PRIOR TO SERVICE: · Report for duty on time and prepared for your shift · Assist others in ensuring that stations are equipped with sufficient clean equipment · Stock up as per standard · Ensure Bar is set up and stocked appropriately · Ensure Bar, back of house areas and floor is clean to standard DURING SERVICE: · Take instruction from your manager/ supervisor, anticipate their requirements · Provide attentive, unobtrusive, prompt service, work as a team · Take and process orders, make, serve and clear food and drinks, troubleshoot where necessary. · Respond to any menu/drinks queries with knowledgeable answers · Ensure the customers’ needs come first · React promptly and deal with any issues, complaints, breakages, spillages as member of the supervisory team. · Communicate any unresolved issues to the manager/ supervisor AFTER SERVICE: · Break down tables and clean · Break down stations · Restock stations as necessary · Ensure everything is left clean and tidy. · Report any outstanding service issues the supervisor/ manager KNOWLEDGE REQUIRED: · To have an excellent understanding of the different menus and the style of service for drinks, food and retail · To have a full working knowledge of all beverage items to include undertaking training in wines, beers, spirits and cocktails · To have a full understanding of all items of equipment, their uses, and where they are kept · To have a thorough working knowledge of the EPOS system to include, geography, what to do if it crashes, troubleshooting and knowing how the credit card payment handsets work. · To represent management in event of emergency, and to assist customers in same · To know where all emergency exits are · To pay due regard to the Health and Safety Policy and Food Safety policy and to ensure standards are met throughout the business. · To pay due regard to the company’s policy on Confidentiality Company Background Greenwich Peninsula is Europe’s largest single regeneration development delivering 17,000 new homes in a new swathe of London that brings together culture, community and modern architecture. Design District is a collection of 16 buildings designed by eight architects set in the heart of Greenwich Peninsula. The Design District will offer permanent and purpose-designed studio space for the creative industries, asset managed by Design District Limited. Prescient Group is managing the Canteen & Bar. We are known for shaping and operating renowned food & beverage, retail and cultural destinations. We work to transform spaces into meaningful assets that deliver targeted results. Some examples of our varied prior clients and projects have been Old Spitalfields Market, Ralph Lauren, Petersham Nurseries, Corbin and King and Burberry. More on Design District Canteen & Bar (“Canteen”) Canteen is a food and beverage destination at the heart of the Design District servicing the residents and visitors of Greenwich Peninsula. It is a highly visible semi-open outdoor venue in the shape of a caterpillar, it is completely transparent and freely accessible. Within the space are six fully fitted-out kitchen spaces and a larger bar. There are two floors with the first floor used as a large seating area and the ground floor housing the finishing kitchens, bar and circulation for the guest. Canteen also benefits from an adjacent shared production kitchen where the partnering food operators will prepare food and dispense deliveries. It will be a wonderful and vibrant place to visit, full of light and benefitting from large trees and comfortable casual seating. Design District Canteen & Bar (“Canteen Bar”) The Bar will provide the arrival experience for all guests entering the Canteen venue from the O2. There will be a varied customer of creatives, residential, visitors and workers and so the Bar is to provide a broad offer of appeal. From craft local beers to cocktails, quality coffee and smoothies to biodynamic wines. The Canteen Bar will be a place for everyone to enjoy through out the day. It is anticipated that the Bars proximity to the O2 will mean that there will be very busy event lead periods. The Bar will be fast, fun, diverse and deliver a high standard of quality and service.

Albidaa is a dynamic, fast-growing retail brand known for our Luxury product, sustainable fashion, & premium customer service. We believe in building passionate, caring, and dynamic teams. Our goal is to blend innovative retail experiences with exceptional, friendly customer service. We are looking for an ambitious leader to join our family and help drive our business forward. Job Purpose As an Assistant Store Manager, you will act as a core brand ambassador. You will partner closely with the Store Manager to oversee the daily commercial and operational running of the shop floor. You will lead by example to inspire your team, maximize commercial opportunities, and deliver an elevated shopping experience. [1, 2, 3, 4]

Key Responsibilities Oversee the day-to-day running of the café. Lead, motivate, and develop a team of front-of-house and kitchen staff. Deliver outstanding customer service and ensure a positive guest experience. Manage staff scheduling, recruitment, training, and performance. Monitor stock levels, place orders, and control costs. Ensure food safety, hygiene, and health & safety standards are consistently maintained. Handle cash management, daily reporting, and operational administration. Drive sales and support local marketing initiatives.

Job Title: Kitchen Assistant Reports To: Café Manager / Head Cook Job Purpose To assist in the efficient day-to-day operation of a busy café kitchen, ensuring high standards of food preparation, hygiene, cleanliness, stock management, and customer service support are maintained at all times. Key Responsibilities Prepare ingredients and assist in the preparation of sandwiches, snacks, light meals, salads, baked goods, and other menu items. Ensure food is prepared, presented, and stored in accordance with food safety regulations. Assist with cooking and food service during busy periods. Operate kitchen equipment safely and efficiently. Maintain high standards of cleanliness throughout the kitchen, including food preparation areas, storage areas, equipment, utensils, and floors. Wash dishes, pots, pans, and kitchen equipment as required. Carry out daily and weekly cleaning schedules. Monitor food temperatures and complete food safety records where required. Rotate stock using FIFO (First In, First Out) procedures and check product dates. Assist with stock control, stock takes, and ordering of supplies. Receive deliveries, check orders against delivery notes, and store items correctly. Report stock shortages, damaged goods, or equipment faults promptly. Assist with organising kitchen rotas and ensuring adequate staffing cover. Support opening and closing kitchen procedures. Ensure compliance with Health & Safety, Food Hygiene, and COSHH regulations. Work collaboratively with colleagues to ensure smooth kitchen operations. Provide excellent customer service when interacting with customers. Work efficiently during busy periods while maintaining quality and attention to detail. Undertake any other reasonable duties required to support the smooth running of the café. Essential Requirements Level 2 Food Hygiene Certificate. Previous experience in food preparation within a café, kitchen, catering, or hospitality environment. Knowledge of food safety and hygiene regulations. Experience of stock control and ordering. Good organisational and time management skills. Ability to work independently and as part of a team. Ability to work well under pressure in a fast-paced environment. Reliable, punctual, and flexible approach to work. Good communication skills. Desirable Requirements Experience of rota planning or staff scheduling. Experience with stock management systems. Basic food preparation or catering qualification. Personal Attributes Positive and professional attitude. Strong attention to detail. Excellent standards of cleanliness and hygiene. Ability to prioritise tasks effectively. Hard-working, dependable, and self-motivated. Calm and efficient under pressure. Please put on for me

Duties and Responsibilities: · Develop and implement business development strategies to achieve revenue and growth targets. · Identify and pursue new business opportunities, partnerships, and corporate accounts. • Work closely with spa management to align business development activities with operational capabilities., • Monitor market trends, competitor activities, and customer preferences to identify opportunities for expansion., • Drive revenue growth by identifying and securing new business opportunities., • Prepare regular sales reports and provide recommendations to support business growth., • Represent Camden Beauty Spa at networking events, exhibitions, and industry functions., • Promote spa treatments, membership packages, wellness programs, and retail products., • Establish strategic partnerships with hotels, fitness centres, corporate organisations, and other complementary businesses. · Assist in planning and launching new services, packages, and business initiatives. • Build and maintain strong relationships with existing and potential clients., • Generate leads through networking, referrals, events, and community engagement., • Collaborate with the marketing team to develop promotional campaigns and business growth initiatives., • Achieve and exceed sales targets while maintaining exceptional customer service standards. Skills/Qualification/Experience: • Strong organisational and time-management skills., • Proficiency in Microsoft Office and CRM systems., • Strong networking, negotiation, and relationship-building skills., • Excellent communication and presentation abilities., • Self-motivated with a track record of meeting or exceeding targets., • A passion for the beauty, wellness, hospitality, or customer service industry., • Relevant Bachelor’s or Master’s Degree., • Proven relevant experience.

Join our vibrant team in Notting Hill as a Coffee Shop Manager. We are seeking a dynamic and experienced professional to oversee all daily operations of our busy cafe, bakery, and store. Key Responsibilities: • Team Leadership: Recruit, train, supervise, and motivate a dedicated team, ensuring high performance and a positive work environment., • Operational Excellence: Manage daily opening and closing procedures, inventory control, stock ordering, and ensure adherence to health and safety standards., • Customer Experience: Deliver exceptional customer service, handle inquiries, and resolve issues to ensure customer satisfaction and loyalty., • Sales & Profitability: Monitor sales performance, implement strategies to drive revenue, and manage budgets effectively., • Quality Control: Maintain high standards for coffee preparation, food quality, and overall store presentation. The ideal candidate will have proven experience in coffee shop or cafe management, excellent communication skills, and a passion for hospitality.

Overview We are a new premium domestic cleaning agency serving homes across Redbridge, Epping, South Woodford, and Chingford. We specialise in regular maintenance cleans, deep cleans, and end-of-tenancy cleaning all carried out using eco-friendly, sustainable products. We hold ourselves to a higher standard, and we look for people who do the same. We are committed to the long-term development of our team: cleaners who grow with us will be considered for permanent positions as the business expands. Every member of our team will be fully supported, DBS-checked, and covered by our company insurance. We are seeking top quality cleaners to maintain our high standards of cleanliness and organisation within private residences or commercial premises. This role offers an opportunity to work in a supportive environment where attention to detail and professionalism are highly valued. Prior experience in janitorial services, hotel housekeeping, or commercial cleaning is advantageous but not essential, as training will be provided. Duties • Carrying out domestic cleaning to a high standard in private homes including dusting, vacuuming, mopping, and sanitising surfaces., • Following our job checklists for maintenance cleans, deep cleans, and end-of-tenancy cleans, • Using our provided cleaning products safely and correctly, • Taking before-and-after photos on your phone to confirm job completion, • Communicating any issues or client feedback to the manager promptly, • Maintaining a professional and friendly manner with clients at all times, • Arriving on time and notifying the manager of any delays, • Change bed linens and organise rooms to ensure a welcoming environment, • Clean bathrooms and kitchens, including appliances and fixtures, • Restock supplies such as toiletries and cleaning products as needed, • Ensure all cleaning equipment is maintained in good working order Skills • Must be able to clean to an incredibly high standard, • A genuine pride in your work and strong attention to detail, we're looking for someone who is anal about dirt!, • Strong organisational skills, • Good time management to complete tasks efficiently within allocated schedules, • Excellent customer service skills with a friendly and professional demeanour, • Ability to work independently and as part of a team, • Flexibility to adapt to different environments and client preferences, • Reliability; clients depend on you showing up on time, every time, • Good communication; able to follow instructions and report back clearly, • A professional and friendly manner with clients in their homes, • Ability to work independently without supervision Essential • A smartphone with WhatsApp for scheduling and communication, • Right to work in the UK, • Must speak excellent English Desirable • Previous cleaning experience, domestic or commercial, • Own car and driving licence, • Knowledge of cleaning products and safe handling Recruitment process • Apply, • Telephone interview (for pre-screened successful candidates), • Trial clean, • Deadline: Monday 22nd June, 6pm

Experienced Laundry & Pressing Assistant / Shop Manager – Dry Cleaners We are looking for a reliable, hardworking and customer-focused person to join our busy dry cleaning shop. The role includes washing, pressing and finishing domestic garments and household items to a high standard, whilst delivering excellent customer service to our regular clients. You will also be responsible for helping manage the day-to-day running of the shop, organising your own workload efficiently, and assisting with the continued growth and success of the business. Responsibilities: • Washing, pressing and finishing domestic items, • Handling garments with care and attention to detail, • Serving customers and building strong relationships with regular clients, • Managing daily shop operations independently, • Keeping the shop clean, organised and running smoothly, • Managing time effectively during busy periods, • Supporting business growth and identifying opportunities to improve sales and service Requirements: • Previous experience in dry cleaning, laundry or garment pressing preferred, • Strong customer service skills, • Good communication and organisational abilities, • Ability to work independently and take initiative, • Reliable, punctual and professional, • Positive attitude and willingness to learn What We Offer: • Friendly working environment, • Long-term opportunity within a growing business, • Competitive pay based on experience, • Opportunity for progression and increased responsibility If you are experienced, motivated and enjoy working with customers, we would love to hear from you.

We are seeking a dynamic and dedicated individual capable of managing the daily operations of a cafe and brunch establishment. The ideal candidate will demonstrate strong leadership and excellent customer service skills. You will be responsible for ensuring all food and hygiene regulations are adhered to meticulously and maintaining high standards across the board. Key Responsibilities: • Organize and schedule staff shifts efficiently., • Provide exceptional customer service and drive sales through effective upselling techniques., • Lead by example, setting the standard for other staff members., • Collaborate on new business initiatives and menu updates., • Manage relationships with food and drink suppliers., • Conduct weekly stock checks and place orders as needed., • Ensure compliance with company policies regarding cash, equipment, and property., • Oversee cleaning operations to maintain a safe and hygienic working environment., • Train staff to uphold company standards., • Work closely with management to develop strategies for increasing sales. Position Details: • Job Type: Full-time, • Salary: £36.000 plus bonus

Vietnam Airlines is the national flag carrier of Vietnam and has spearheaded Vietnam’s aviation market - one of the fastest-growing domestic markets in the world - throughout 20 years of development at a double-digit annual growth rate. Positioning itself as a modern carrier with an internationally recognisable brand characterised by Vietnamese traditional culture, Vietnam Airlines aims to achieve 5-star status and become a major airline in Asia. Job description · Feedback to customers claim, request; propose to correct VN’s service through customer’s complaint. · Liaise with lawyer, courts, debt company, arbitration, HDQ and units concerned to settle complaint cases · Collect market information, analyse fare information and report. · Coordinate with HDQ for scheduling, pricing · Checking flight inventory, advanced booking. · Facilitate sales & marketing’s activities: meetings/seminars, FAM, and Press trip, and sales promotion, communication with internal & external partners. · Communicate with appointed PR agency for Media Plan and additional activities. · Handle advertising, other marketing & promotion activities. · FFP Coordinator, website management, coordinate with online sales program. · Consolidate weekly/monthly report for Sales and marketing team. · Updating all Reservation & Ticketing policies · Follow up/ facilitate reservation & ticketing’s activities (Back-up) · Facilitate reservation team’ s activities if needed. · Other duties assigned by General Manager. · Reporting and proposing to General Manager. Requirements / Skills: • Candidate must possess at least a diploma or equivalent., • Preferably have 3 years working experience in the airline industry., • Excellent written oral skills in English (IELTS 7.0 or above)., • Ability to negotiate and promote at the highest level., • Be available to travel within the UK and internationally when required., • IT: MS Office, other software of the airlines (i.e. Access GDS etc.). Experience: • Sales, Reservation & Customer Service Occupations: 2 years (preferred)