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Act as a Customer Success Manager for Welsh schools and local authorities that go live applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Act as a point of e

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Experienced with Customer Success platforms (e.

You will own a portfolio of 20 clients and ensure the continued success of these relationships. Create and own success plans focused on retention, expansion, and multi-year commitments. Work closely with Operations, Sales, Product, and RevOps to resolve issues, protect renewals, and improve customer

Customer Success Manager (CSM). The position reports to a Customer Success Team Lead. Salesforce, Customer Success platforms, Excel, and PowerPoint.

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. This role is ideal for someone who can work independently, exercise sound judgment, and build

We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. Familiarity with CRM software and customer success platforms is a plus. Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve the bes

Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. We strive to cultivate an inclusive environment of understanding to have a greater impact on our bus

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Hiring managers do not have access to this information and we will treat it confidentially.

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organisations. Customer Success Manager, Commerce Cloud / E-Commerce Space. Help your customers achieve their business goals and outcomes on the Salesforce platform by coordinating the com

The Customer Success Manager is a crucial ambassador for our clients. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. About the Customer Success Team.

You’ll join Risk Ledger as a Customer Success Manager focused on our predominantly Public Sector customers, across mid‑market to enterprise accounts. You’ll join a cross‑functional Customer Success team that works hand‑in‑hand with Product, Marketing, Sales and the wider business to deli

A leading digital marketing technology company in London seeks a Customer Success Manager to ensure positive client relationships and maximize product adoption. The ideal candidate has a Bachelor's degree and experience in customer success or account management, particularly in the digital marketing

We are looking for a proactive, customer-focused Customer Success Manager (CSM) to join our growing team. The CSM will act as the main point of contact for assigned clients, working closely with internal teams to advocate for the customer and ensure a seamless experience throughout the customer life

We are hiring a Customer Success Manager to help establish and shape Finbourne’s Customer Success capability. As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. You will act as a

Responsibilities include overseeing implementation processes and ensuring customer satisfaction.

A legal tech company based in London is seeking a Customer Success Manager to manage a portfolio of customers and help them grow. This role focuses on maintaining and expanding customer accounts, improving client engagement methods, and showcasing the value of services over time. Ideal candidates wi

Our Customer Success Managers (CSMs) are strategic, customer-focused partners who work closely with customers to help them achieve meaningful learning outcomes through our platform. Experience: At least 1+ year of experience as a Customer Success Manager in a SaaS or L&D environment. Customer-centri

A global information and analytics company seeks a Customer Success Manager to drive customer engagement and retention. Strong communication and customer success experience in a SaaS or B2B environment are essential.

Remote-first (with occasional travel for team events or customer meetings). You will play a crucial role in ensuring the success of our large employer clients by building strong relationships, managing their apprenticeship programmes, and driving high levels of satisfaction. HR Managers, Learning &

As a Customer Success Manager at Medius, you will work closely with high- and medium-tier customers to help them achieve measurable business outcomes and maximize the value of their Medius investment. Support new business sales processes by presenting the value of the post–go-live phase and long-t

Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Responsibilities*** Collaborate with internal Sales and Customer Success key stakeholders to strategically prioritize customer retention and m

You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks. A leading financial technology firm in Greater London seeks an experienced Account Manager to drive client relationships and enhance workflows.

We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. Lead onboarding engagements and ensure customers achieve agreed success outcomes. Customer Success, Account Management, or Technical Account Management.

We are looking for a dedicated Document Cloud Customer Success Manager to join our ambitious Digital Media team. Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, an

Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations—all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free serv

HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast-food (QSR) chain. Customer Success, Account Management, or related roles wi

Customer Success Manager – Specialty Marine Insurance. Contribute to the development of scalable Customer Success and account growth processes. Customer Success experience within an Insurtech platform environment.

Optimove's Enterprise Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO's, CRM Leads, project managers and software developers to deliver outstanding results. Dedicated to unlocking value for o

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs.

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Report directly to the VP of Customer Success. Account Management / Customer Success type background.

A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. CSMs at Seesaw work directly with customers to drive value

A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. Customer Success Manager, fluent in Italian. The Customer Success Manager supports accounts of strategic importance to PitchBoo

A fintech scale-up in London is seeking a Customer Success Manager to ensure customers maximize value from solutions. The ideal candidate will oversee customer onboarding, monitor satisfaction, and act as a liaison between sales and product teams.

A progressive healthcare technology firm in Greater London is seeking a Customer Success Manager to drive onboarding and adoption for SMB customers. The successful candidate will build strong relationships, ensuring customers feel supported and engaged. Responsibilities include customer training, mo

A leading technology company in Greater London is seeking a Customer Success Manager to support client accounts and enhance their satisfaction. The ideal candidate has 4-10+ years in customer success, excellent communication skills, and a Bachelor's degree.

A leading tech company in Greater London seeks an experienced Enterprise Customer Success Manager to drive the integration of AI solutions for legal and professional services. Candidates should have 3-4+ years of experience in customer-facing roles within tech or SaaS, display adaptability in fast-p

Own a portfolio of enterprise customers, ensuring successful onboarding, adoption, and ongoing satisfaction. Develop success plans aligned with customer objectives. Strong understanding of enterprise software environments and complex customer structures.

We are seeking a customer facing, focussed and analytical Customer Success Manager. You will act as a trusted advisor to our customers, ensuring they realize maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success. Customer-obsessed: Act

Proven ability to hire, mentor, and develop diverse customer success teams. Experience of defining and executing customer success strategies aligned with company goals. Demonstrable experience leading customer success or account management teams in a SaaS environment.

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success: proactively develop strong relationships with client stakeholders (IT, Co

A leading brand control company in Greater London is seeking a Customer Success Manager to join their Global Customer Success Team. In this role, you will build and maintain relationships with clients, oversee the customer lifecycle, and collaborate with various teams to drive customer satisfaction

Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop Customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Our AI agent Fin, the most advanced customer service AI agent

A leading fintech company in London is seeking a Customer Success Manager to own and scale post-onboarding experiences for hospitality partners. The ideal candidate has over 5 years of customer success or relationship management experience, preferably in fintech. In this pivotal role, you will manag

A leading edtech company is looking for a Scaled Customer Success Manager to enhance the customer experience for schools in the UK. This full-time position involves developing content for teachers, running onboarding sessions, and managing relationships to ensure product success.

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

A global leader in AI cybersecurity is seeking a Customer Success Manager to guide clients through their journey, ensuring rapid value and sustained success. The ideal candidate has a background in Customer Success or Account Management, possesses strong communication skills, and values the importan

Corporate Performance Management (CPM): Hands‑on experience as a Customer Success Manager or in a customer-facing position. Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and