Customer success manager jobs in Dagenham - Page 14Create job alerts

Customer Success / ~20% Sales Support. You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Act as a customer advocate to raise product feedback.

We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. This role involves onboarding new customers, providing comprehensive training, and delivering exceptional customer care to drive satisfaction, loyalty, and retention. Familiarity with CRM software and

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

You will own a portfolio of 20 clients and ensure the continued success of these relationships. Create and own success plans focused on retention, expansion, and multi-year commitments. Work closely with Operations, Sales, Product, and RevOps to resolve issues, protect renewals, and improve customer

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

Customer Success Manager (CSM). The position reports to a Customer Success Team Lead. Salesforce, Customer Success platforms, Excel, and PowerPoint.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who xrnqpay are seeking a career change.

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. Head of Customer Success @ Strongpoint ALS. Customer Success, Account Management, or similar client-facing role.

We partner with ambitious brands, from global leaders to fast-scaling startups, to build and grow e-commerce stores that engage, convert, and inspire customers.

The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. Duties will include a broad range of tasks including establishin

Graduate Customer Success Manager. You'll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company's product or service.

The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. Share customer insights and success stories

This role will result in steep career acceleration and recognition, with a clear path from Customer Success Manager to Customer Success Team Manager and potentially Head of Customer Success. This is a hands‑on senior role, combining commercial accountability, customer success delivery, and coachin

We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Custome

Join as a critical Customer Success Manager responsible for owning customer relationships through implementation/onboarding, adoption, training, BAU and retention. SaaS customer success or client management role within a start-up or scale-up environment. Working with major clients moving from pilot

A rapidly growing SaaS company seeks a Customer Success Manager to build relationships post-implementation, drive product adoption, and ensure customer satisfaction. You'll identify growth opportunities within accounts and proactively manage customer risks.

A leading technology recruitment firm is seeking a Customer Success Manager based in London to manage critical client relationships in a fast-paced AI scale-up environment.

Customer Success, CS Ops or Scaled Success within the SaaS industry. Track record of launching automated customer success motions. Customer engagement: Manage post‑sale activities & own retention for Colossyan’s mid‑market & SMB customers.

As an Customer Success Manager, you will leverage your Retail Media expertise to drive success for a portfolio of well-known global brands. Exciting opportunity for an experiences Customer Success Manager to join a fast-growing AI AdTech Retail Media platform, as the continue to scale their client f

A financial technology company is seeking a Customer Success Manager to enhance client relationships and drive product usage growth. The ideal candidate will have at least 2 years of experience in account management or customer success, a deep understanding of financial markets, and effective commun

A leading technology company in the UK is seeking a Senior Customer Success Account Manager to grow and manage relationships with high-tier customers.

A leading technology solutions provider in Greater London is looking for a Customer Success Manager to lead client campaigns across their media and events portfolio. This pivotal, customer-facing role requires excellent organizational and communication skills, ensuring successful campaign delivery a

A leading healthcare technology company in the United Kingdom is looking for a Lead Customer Success Manager to oversee customer accounts and drive success in adoption and satisfaction. Ideal candidates will have strong interpersonal skills and experience in customer success management. This positio

As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. Reporting to the Head of Customer Success, you will collaborate to enhance our product offering and improve our serv

We’re now hiring a Scaled Customer Success Manager to join our Customer Success team. You have 2 to 3 years of experience in Scaled Customer Success within SaaS, working with SMB customers, owning a large portfolio. You’ll lead the build out of our Scaled Customer Success strategies, processes a

PolyAI is searching for a UK‑Based Senior Customer Success Account Manager, reporting directly to the Head of Account Management to commercially manage and grow our growth‑tier customer relationships across a wide variety of verticals. Our customers, which include the world’s leading logos, ar

We’re looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry works. With your proactive problem-solving, clear communication, and passion for customer success, you’ll help our customers achieve tangible re

A facilities management company is seeking an experienced Customer Success Manager to lead the compliance, quality assurance, and performance of a key client contract.

A recruitment company in the United Kingdom is seeking a Customer Success Manager to oversee software deployments in the hospitality sector. The ideal candidate will have over 5 years of experience in customer success or account management, with a strong focus on building relationships and improving

Develop and proactively maintain Customer Success Plans, tracking the customer's key objectives, success metrics and drive value realization. Act as an extension of the customer, being a proactive advocate within ZoomInfo and the customer to accomplish defined objectives. The book size will range fr

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. You will have a big hand in everything we do from expanding our post‑sales customer jour

Highlight and share customer success stories that demonstrate the tangible value Novisto brings to their businesses, ensuring these stories are celebrated both externally and internally. Customer Success or Account Management teams. Partner with enterprise-level customers to establish clear objectiv

A leading legal solutions provider is seeking a Customer Success Manager in Greater London. Candidates should have a law degree or substantial experience in the legal field, alongside Customer Success expertise. This role focuses on ensuring customers achieve their goals by onboarding and enabling t

A leading cybersecurity company based in Greater London is seeking a Customer Success Manager to oversee the customer journey for the BENELUX mid market segment. This hybrid role requires fluency in Dutch and English, alongside experience in Customer Success or Account Management. The successful app

Technical Client Success Manager (TCSM). The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex’s product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processe

Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above). Demonstrated success in continuo

The Customer Success Manager (CSM) – SMB plays a key role in driving successful adoption and long-term engagement for our small-to-medium business customers. Work closely with Account Managers to surface expansion opportunities based on customer needs. Leverage AI tools for efficient and scalable

The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete all account‑related requests and activities. Customer Success Manager, fluent in German. A contagious positivity, insatiable curiosity, and people‑first attitude are the

A leading Applied AI company is seeking a Customer Success Manager to drive customer engagement and value realization. This role involves overseeing the customer lifecycle, defining strategic value roadmaps, and ensuring successful product adoption. This is a significant opportunity to shape custome

A leading customer success platform seeks a Customer Success Manager to drive the success of premium-tier customers in the United Kingdom. Collaboration with internal teams is essential to enhance customer experiences.

A leading market intelligence firm is seeking a Customer Success Manager to enhance client relationships and ensure effective product adoption. The ideal candidate will have 2-4 years of experience in customer-facing roles, showcasing an ability to influence stakeholders and drive business outcomes.

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Previous experience in a customer success, account management, or client-facing support role. Deliver ongoing training and support to existing customers to ensure succe

As a Customer Success Manager at Island, you will work with an assigned portfolio of customer accounts, alongside an Account Executive and a Systems Engineer (SE). Customer success tools such as Planhat or Gainsight. You will also help continue to define and iterate what customer success means at Is

A global travel services company in Greater London is seeking a Customer Success Manager to enhance client relationships and drive growth. Join a team committed to delivering exceptional travel experiences and together achieving greater success.

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. As a Customer Success Manager at Griffin, you will. Demonstrated success in customer retention and driving account expansion.

Proven ability to hire, mentor, and develop diverse customer success teams. Experience of building and scaling customer success processes and structures. Experience of defining and executing customer success strategies aligned with company goals.

In this manager role you’ll be responsible for a high-performing team of Customer Success Managers. Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies, and serving as executive sponsor with key relationships. Recruit, train, and lead a team o