Customer success manager jobs in Dagenham - Page 2Create job alerts

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

Create and own success plans focused on retention, expansion, and multi-year commitments. Work closely with Operations, Sales, Product, and RevOps to resolve issues, protect renewals, and improve customer experience. You will own a portfolio of 20 clients and ensure the continued success of these re

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Experienced with Customer Success platforms (e.

Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You are an empathetic advocate who can push back on customers when necessary to guide them toward be

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. This role is ideal for someone who can work independently, exercise sound judgment, and build

Customer Success Manager (CSM). The position reports to a Customer Success Team Lead. Salesforce, Customer Success platforms, Excel, and PowerPoint.

We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. Familiarity with CRM software and customer success platforms is a plus. Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve the bes

We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. Partner wit

A leading social media management company is seeking a Customer Success Manager to maintain and enhance client relationships. This role offers the chance to work in a dynamic international environment and requires strong communication skills, experience in customer success, and proficiency with CRM

We are looking for a proactive, customer-focused Customer Success Manager (CSM) to join our growing team. The CSM will act as the main point of contact for assigned clients, working closely with internal teams to advocate for the customer and ensure a seamless experience throughout the customer life

We are hiring a Customer Success Manager to help establish and shape Finbourne’s Customer Success capability. As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. Experience in Cust

Responsibilities include overseeing implementation processes and ensuring customer satisfaction.

We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. Lead onboarding engagements and ensure customers achieve agreed success outcomes. Customer Success, Account Management, or Technical Account Management.

A global information and analytics company seeks a Customer Success Manager to drive customer engagement and retention. Strong communication and customer success experience in a SaaS or B2B environment are essential.

Optimove's Enterprise Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO's, CRM Leads, project managers and software developers to deliver outstanding results. Dedicated to unlocking value for o

Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Co-create business reviews for Sales** in collaboration Renewals, Success Plan Sales, and other key stakeholders**Preferred Qualifications and

Remote-first (with occasional travel for team events or customer meetings). You will play a crucial role in ensuring the success of our large employer clients by building strong relationships, managing their apprenticeship programmes, and driving high levels of satisfaction. HR Managers, Learning &

As a Customer Success Manager at Medius, you will work closely with high- and medium-tier customers to help them achieve measurable business outcomes and maximize the value of their Medius investment. This role combines deep customer engagement, commercial expertise, and scalable success initiatives

You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks. A leading financial technology firm in Greater London seeks an experienced Account Manager to drive client relationships and enhance workflows.

A legal tech company based in London is seeking a Customer Success Manager to manage a portfolio of customers and help them grow. Ideal candidates will have 2-3 years of customer-facing experience and the ability to engage with senior stakeholders. This role focuses on maintaining and expanding cust

HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast-food (QSR) chain. Customer Success, Account Management, or related roles wi

We are looking for a dedicated Document Cloud Customer Success Manager to join our ambitious Digital Media team. Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, an

Customer Success Manager – Specialty Marine Insurance. Contribute to the development of scalable Customer Success and account growth processes. Customer Success experience within an Insurtech platform environment.

A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesa

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs.

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Report directly to the VP of Customer Success. Account Management / Customer Success type background.

A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. The Customer Success Manager supports accounts of strategic importance to PitchBook and works with a team to complete all accou

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

Proven ability to hire, mentor, and develop diverse customer success teams. Experience of defining and executing customer success strategies aligned with company goals. Experience of building and scaling customer success processes and structures.

Own a portfolio of enterprise customers, ensuring successful onboarding, adoption, and ongoing satisfaction. Develop success plans aligned with customer objectives. Strong understanding of enterprise software environments and complex customer structures.

Customers, Customers, Customers – We win when our customers win. Customer Success Manager, EMEA. Customer Health Monitoring: Regularly monitor customer health indicators, identify potential risks, and develop proactive strategies to ensure continued success and satisfaction.

Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Sign in to set job alerts f

A leading AI firm in Greater London seeks an Enterprise Customer Success Manager. In this role, you will own value realization for customers, integrating our AI solutions into their workflows and fostering strong relationships with key stakeholders.

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success: proactively develop strong relationships with client stakeholders (IT, Co

A leading brand control company in Greater London is seeking a Customer Success Manager to join their Global Customer Success Team. The ideal candidate should have over 3 years of experience in Customer Success or Account Management in the SaaS field, along with excellent communication skills. In th

Customer Success Manager (m/f/d). Customer Success Manager (m/f/d). Customer Success, Solution Delivery, or a similar role, ideally in B2B SaaS or enterprise software.

Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop Customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Our AI agent Fin, the most advanced customer service AI agent

A leading fintech company in London is seeking a Customer Success Manager to own and scale post-onboarding experiences for hospitality partners. The ideal candidate has over 5 years of customer success or relationship management experience, preferably in fintech. In this pivotal role, you will manag

A cybersecurity solutions company in the UK seeks a Customer Success Manager to focus on public sector customers. You will manage your customer portfolio, ensuring successful adoption and driving growth through strong stakeholder relationships.

This is a fast-growing team and a strong opportunity to gain hands-on experience in a digital-led Customer Success environment. We’re hiring a part-time Customer Success contractor located in the. Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transiti

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

Corporate Performance Management (CPM): Hands‑on experience as a Customer Success Manager or in a customer-facing position. Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and

A leading technology company in Greater London is seeking a Customer Success Manager to support client accounts and enhance their satisfaction. The ideal candidate has 4-10+ years in customer success, excellent communication skills, and a Bachelor's degree.

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long‑term value. Experienced with Customer Success platforms (e.

Contribute to Akeneo’s customer success framework for customer lifecycle management and create tangible benefits and value for customers. Customer Success Manager – Italian Speaker. Develop prescriptive, customized success plans to help customers define, measure, and achieve success using Akeneo

We are seeking a customer facing, focussed and analytical Customer Success Manager. Customer-obsessed: Acts as the voice of the customer internally, advocates for long-term success. You will act as a trusted advisor to our customers, ensuring they realize maximum value from our solutions, while also

A leading technology firm is seeking a Customer Success Manager in London to drive client satisfaction within the construction technology sector. Ideal candidates will have over a year of experience in customer success, preferably in SaaS sales, along with a connection to the construction industry.

A leading tech company in Greater London seeks an experienced Enterprise Customer Success Manager to drive the integration of AI solutions for legal and professional services. This role involves building strong customer relationships, ensuring value realization, and leading training sessions. Candid