Customer success manager jobs in Dagenham - Page 8Create job alerts

Act as a Customer Success Manager for Welsh schools and local authorities that go live applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. We are looking for

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

Create and own success plans focused on retention, expansion, and multi-year commitments. Work closely with Operations, Sales, Product, and RevOps to resolve issues, protect renewals, and improve customer experience. You will own a portfolio of 20 clients and ensure the continued success of these re

Customer Success Manager (CSM). The position reports to a Customer Success Team Lead. Salesforce, Customer Success platforms, Excel, and PowerPoint.

Customer Success / ~20% Sales Support. You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Act as a customer advocate to raise product feedback.

Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You are an empathetic advocate who can push back on customers when necessary to guide them toward be

We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. Familiarity with CRM software and customer success platforms is a plus. Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve the bes

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

Customer Success Manager – Specialty Marine Insurance. Contribute to the development of scalable Customer Success and account growth processes. Customer Success experience within an Insurtech platform environment.

As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each customer is facing, and how Attensi’s product suite can maximize impact for them. As part of continuing to develop our successful UK operations and fuel our growth, we are s

We are looking for a motivated Customer Success Manager to support and grow an existing portfolio of B2B enterprise customers in a modern, technology-driven environment. After successful onboarding, you become the main point of contact for all customer inquiries and requests. At least three years of

The successful candidate will have proven experience in customer success, strong communication skills, and a deep understanding of what exceptional customer experience looks like. A leading energy company in the UK is seeking a Customer Success Manager to work closely with generator clients, ensurin

As Regional Manager, Customer Success (EMEA) at Constructor, you will be responsible for leading and scaling a high-performing Customer Success team across the EMEA region. Leading, coaching, and developing a team of Customer Success Managers across EMEA. You have a proven track record of hiring, de

An innovative EdTech business is seeking an experienced Customer Success Manager in Greater London to drive sales performance and develop high-value client relationships.

Ready to kick-start your career in tech with customers you’ll actually enjoy working with? As a Junior Customer Success Manager, you’ll support and nurture relationships with global brands - including some of the biggest names in the. Junior Customer Success Manager - Software £32k Base + £12k

Collaborate with Customer Success Managers and Account Executives to ensure alignment on customer strategies, account history, and value realisation narratives. This role blends commercial acumen with customer insight, ensuring customers continue to see value in Pigment while navigating contractual

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. B2B customer success, account management or a related role, ideally in financial services, banking or fintech. Demonstrated success in customer retention and driving

A leading cloud monitoring company is seeking a Technical Account Manager to ensure customer success by advising on technical support and product adoption.

In this unique customer‑success position, the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning we are looking for a commercially minded individual who can build a high‑performing strategy from zero. Minimum 2 years of relevant account management o

A leading Insurtech firm in Greater London is seeking a Customer Success Manager with expertise in Marine Insurance. Ideal candidates will have experience in Customer Success within Insurtech environments and the ability to engage with senior stakeholders.

A leading AI solutions provider is seeking a Customer Success Manager to manage enterprise customer relationships. The ideal candidate has 4-8 years of experience in Customer Success or Account Management in a SaaS or AI-driven environment and possesses strong communication skills to convey business

A health-tech company in the UK is seeking a Customer Success Manager to ensure clients derive maximum value from their solutions. The successful candidate will manage customer accounts, drive product adoption, and advocate for client needs. Strong relationship-building skills and a customer-focused

As a Customer Success Manager (CSM) for the BENELUX mid market/commercial segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. You’ll work closely with Customer Success Eng

The Grind ProvisionPoint is seeking a motivated Customer Success Manager (minimum 3 years in customer service / support roles) to join our growing support and delivery team. There will also be regular in-person co-working sessions with the Customer Success Team, meetings with the wider business and

A leading global HR platform in the UK is seeking a Customer Success Manager to drive engagement for SMB clients. The role involves managing a portfolio of customers, leveraging AI tools for communication, and hosting enablement programs to enhance customer experience.

A leading recruitment agency is seeking an experienced Customer Success Manager to join an AI AdTech Retail Media platform in Greater London. The role involves leveraging Retail Media expertise to drive success for global brands through data-driven campaign management, primarily on Amazon.

As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. Customer Success Manager – Retail / SaaS. Customer Success Manager - Retail / SaaS.

A healthcare technology company in London is seeking an SMB Customer Success Manager to guide new customers through onboarding and ensure successful adoption of their platform. Candidates should have 2-4 years of experience in customer success, strong organizational skills, and a customer-centric ap

A digital sampling company is looking for a German-speaking Customer Success Manager to manage post-sale execution of campaigns in London. The role involves liaising with brand partners, ensuring campaign success, and mentoring junior members.

A leading financial technology firm is seeking a Customer Success Manager to oversee customer portfolios and ensure they achieve their desired outcomes. Candidates should have experience in a Customer Success role within a SaaS environment and possess strong communication and problem-solving skills.

Magnet Forensics is seeking a highly experienced, strategic, and customer‑obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high‑value, and mission‑critical customers. The mission of the Flagship Customer Success Manager is to protect and gro

Customer Success Manager (London). Coordinating the successful installation of Teton’s hardware on‑site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamless experience. You have experience as a Customer Succes

As a Customer Success Manager, Growth at Contentful you will work directly with our EMEA customers to maximize value from our platform and deliver a stellar experience. Drive product adoption, customer satisfaction, and overall influence on customer health scores. Customer Success Management or Acco

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigera

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

A leading healthcare technology company in the UK is seeking a Customer Success Manager to guide SMB customers through onboarding and platform adoption. The ideal candidate will have 2-4 years in customer success or operations, ensuring robust relationships and support for customers' long-term succe

The customer success manager will work closely with Account Managers helping them to deliver planned growth by ensuring high levels of customer satisfaction. We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high f

Scaled Customer Success Manager. You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience. Previous experience as a Customer Success Manager is a major plus.

Scaled Customer Success Manager. You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience. Previous experience as a Customer Success Manager is a major plus.

A leading cybersecurity solutions provider is looking for a Customer Success Manager to enhance customer relationships and improve the onboarding process. Responsibilities include onboarding customers, facilitating trainings, and advocating for customer needs across various teams.

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. Join to apply for the Customer Success Manager (SMB) role at Heidi. You have a customer‑centric mindset and ar

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product and Engineering through a consistent customer‑success framework. We’re looking for a collaborative, hands‑on leader to partner with our Chief Operating Officer in scaling Syntass

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. The ideal candidate has experience in customer success within the wealth tech sector and is familiar with AI technologies. You will serve as the main contact for customer

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

A VC-backed healthtech startup in London seeks a Customer Success Manager to take ownership of customer outcomes and foster long-term relationships with clients. In this role, you will drive adoption and retention of technology solutions, utilizing product data to resolve issues and define success m

As an Enterprise Customer Success Manager at CyberArk, you will build key relationships with your customer base to ensure the CyberArk product implementation is completed successfully. Work closely with the customer to create, define and review success criteria. Define success plan for at‑risk cus

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. Enterprise Customer Success Manager. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portf