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Please note that we are open to candidates at both the Customer Success Specialist, Manager, & Senior Manager levels. The Customer Success Manager will be responsible for increasing user adoption, driving retention rates, promoting processes, and developing relationships within the buyside space, wh

A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. You are a trusted advisor, forging deep relationships with your customers and account

Experience managing technical teams or managers within a customer-facing post-sales environment. Customer Success | Post-sales | DevOps | DevSecOps | CI/CD | Cloud Infrastructure | Strategic Accounts | Enterprise Software | SaaS | Technical Leadership. This leadership role will see you overseeing Cu

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D

As part of our ambitious growth strategy within the Tuition Team, we are seeking an experienced Customer Success Manager to drive sales performance, own high‑value client relationships, and help more students achieve life‑changing academic outcomes. Please apply by sending your CV along with a s

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting

Customer Success Manager, fluent in Spanish. A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. The Customer Success Manager supports accounts that are of strategic importance to P

We are looking for a Customer Success Manager (CSM) to join our Customer Success team. As a Customer Success Manager, you will be responsible for some of the biggest, most important, customers of Redis. The successful candidate will be a multi-tasker with a “can do” attitude, a love for challeng

A global networking leader is seeking a Premier Success Manager in the United Kingdom to manage customer relationships and ensure their success. This role involves account management, coordination with sales, and providing technical support to enhance customer experiences. Join us to foster impactfu

Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full

Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above). Demonstrated success in continuo

Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries. Customer Success Manager - Implementation (Talent Pool). We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully

A leading SaaS recruitment company in York seeks a Customer Success Manager to manage valuable client relationships worth £600k ARR. The ideal candidate has over 2 years of experience in B2B SaaS Customer Success and a proven track record in a start-up environment.

Monitor customer health and proactively identify risks or issues that may impact customer success, collaborating with internal IDEXX teams for resolution. Develop and execute tailored customer success plans, driving product adoption, customer satisfaction, and value realisation. Are you a Customer S

Our success is defined by the success of our customers — we’re looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, he

Customer Success Manager - Health Tech. Profitable, scaling, and investing heavily in product and automation, they’re now hiring a Customer Success Manager to drive engagement at scale. This is modern Customer Success - digital first, insight‑led, and built around impact, not endless calls.

A cybersecurity company based in Greater London is seeking a Customer Success Manager to oversee the entire customer lifecycle, ensuring adoption and retention. Candidates should have over 7 years of experience in customer success or account management, with strong analytical and communication skill

Customer Success Manager, United Kingdom. Customers, Customers, Customers. Customer Success Manager, EMEA.

A global technology solutions provider based in Greater London is seeking a Customer Success Manager to lead key client accounts within their media and events portfolio.

You’ll be joining a team of Customer Success Managers, supporting Ravio’s customers across their full lifecycle. You’ll work closely with other teams across the business to share feedback from customers, and to influence the product roadmap based on what customers are telling us they need. Cus

Customer Success Manager at Insurtech Insights. Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated, and extremely driven people? If so, you might be our next Customer Suc

High-ownership opportunity to help shape and build the Customer Success function from the ground up at an early-stage company. Experience in Customer Success or Account Management handling complex B2B SaaS products, ideally within regulated sectors. This high-ownership role involves defining success

A fast-growing technology company in London is seeking an Enterprise Customer Success Manager to manage top-tier enterprise accounts. You will leverage your strong analytical skills to drive customer growth and satisfaction, ensuring the successful adoption of new features while collaborating across

Previous experience of working in customer success/service, a background at a HR SaaS company or experience in working remotely are all a plus!. You are customer obsessed, always putting our customers first and being there for them every step of the way. You are experienced in building and nurturing

We’re looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in B2B customer success (1–2 years depending on company type). Team player – success doesn’t happen in a vacuum; everyone must rally around shared goals.

As a Customer Success Manager at Orbital, you’ll own the end-to-end success of a portfolio of customers - ensuring they achieve clear, measurable value from our products and become long-term advocates. This role is ideal for someone in the mid stages of their customer success career who wants real

A leading provider in the sports industry is seeking a Customer Success Manager to manage relationships with top-tier clients including publishers and broadcasters. Ideal candidates will have at least 7 years of experience in a customer success role, excellent communication skills, and a strong unde

Work with key internal stakeholders to ensure we are meeting the customer expectations and driving customer outcomes. Attend customer meetings both ad‑hoc and as part of regular governance cadence, support developing the customer relationship, completing transactional and event based activities. A

A leading technology company in the UK is looking for a Customer Success Manager to build strong client relationships and ensure the effective delivery of services.

We are looking for a technically adept Customer Success Manager to bolster our team and ensure the robust health, dependability, and progressive advancement of our platform ecosystem. You have a strong understanding of SaaS platforms and the ability to troubleshoot customer issues.

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders.

A dynamic AI solutions company in Greater London is seeking a Customer Success Manager to ensure clients derive maximum value post-sale. Ideal candidates will have 3+ years in customer success within a tech environment and communicate effectively in English, French, and Italian.

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

A technology company specializing in vehicle inspection is seeking a Strategic Customer Success Manager in the UK.

This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Experience in customer success. Demonstrated ability to increase customer satisfaction.

A modern HR platform company in Greater London seeks an experienced Customer Success Manager to manage a portfolio of enterprise accounts. This role involves developing customer success plans, leading executive reviews, and driving platform adoption. The ideal candidate will have 3-5 years in Custom

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day‑to‑day support that enables our customers to operate and grow. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new wa

A leading cybersecurity firm in London is seeking a Customer Success Manager to serve as the primary point of contact for corporate clients using managed services. The successful candidate will build customer relationships, support service delivery, and enhance client satisfaction.

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success Manager (Dutch Speaker). Customer Success experience in the SaaS industry,

Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ197158Customer Success Manager (CSM)**OverviewThomson Reuter

A leading energy service provider seeks a Customer Success Manager to strengthen partnerships with customers and drive revenue growth. This role involves developing success plans, conducting customer satisfaction audits, and collaborating with internal teams. Ideal candidates will demonstrate a pass

We’re looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry works. With your proactive problem-solving, clear communication, and passion for customer success, you’ll help our customers achieve tangible re

Customer Success Manager, Entry Level Role:. Customer Success Manager, Entry Level Requirements:. Customer Success Manager, Entry Level Package:.

Customer Success Manager (CSM) to join us. Experience in Clinical Applications, Customer Success and/or Sales within healthcare, ideally with exposure to medical imaging or health tech solutions. Own the success of your portfolio of customers, ensuring they realise measurable clinical, operational a

When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product improvement. This is a new function and you’ll be brimming with ideas about what great customer success looks like for o

A progressive software company is looking for a Customer Success Manager in Greater London. Ideal candidates will have prior experience in customer success within a B2B SaaS environment, strong project management skills, and be highly organized. The role involves overseeing the entire customer lifec

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expa