Customer success manager jobs in Sunderland - Page 7Create job alerts

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Company description:ClearCourseJob description:Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, supporting i

Customer Success Manager in the United Kingdom. This role requires expertise in customer value management and program oversight to enhance customer satisfaction and retention. Candidates should have 6-12 years of experience in customer-facing roles and a Bachelor's Degree.

A leading identity solutions provider in London is seeking a Senior Manager to lead their Customer Success team. The ideal candidate will possess over 8 years in Customer Success Management and at least 4 years of people management experience. This role involves strategic leadership, operational exc

Strong experience acting as a Senior Customer Success or Client Manager, managing healthcare clients in the UK (NHS and private hospitals). Senior Manager Customer Success – UK & Ireland. As we expand our portfolio with new software and AI solutions for hospitals in the UK and Ireland, we are look

An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our teamh3>. Understand customers’ business objectives, challenges, and industry-specific needs to drive success. Advocate for customers internally, influencing product development based on industry tr

GitHub is seeking a Senior Customer Success Manager to proactively guide enterprise organisations through their digital and business transformation journeys. Develop and execute customer success plans that align with customers’ business priorities and transformation objectives. Leverage GitHub’s

As a Sr Customer Success Manager covering the CIS/CEE region, you will:. Previous experience in a customer success/technical account management/relationship type role while managing customers. The Customer Success team is responsible for building relationships with and driving long-term value realiz

At Algolia, we are passionate about our customers so we’re looking for an all‑star Customer Success Manager who is ready to join our growing team. Experience successfully managing customer engagements to completion and customer satisfaction. Senior Customer Success Manager.

As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into real, measurable results on our DevSecOps platform. The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI‑powered DevSecOps platform by focus

We’re seeking a Senior Customer Success Manager to join our award‑winning team of strategic retail marketing experts who empower our clients to harness Ometria’s Customer Data and Experience Platform to deliver amazing customer experiences. You’ll play a pivotal role in delivering value and

Currently expanding our Customer Success team, we’re looking for a new colleague as Senior Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, dat

As the first dedicated public markets hire in Ledgy’s Customer Success team, your job will be to own relationships with Ledgy’s existing public customers and play a key role in building out the processes that will scale Ledgy's public markets business. Senior Customer Success Manager, Public Mar

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25‑30 Enterprise customers. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer‑base, leveraging their product knowledge and strategic e

Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe.

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

As the architects of the AI‑powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—can mean on a global stage. Proven experience leading high‑performing Customer Success teams segmented by customer size / complexity (SMB to Strategic). We��

An awesome opportunity has arisen for a French speaking Senior Customer Success Manager to join our team!. Understand customers’ business objectives, challenges, and industry-specific needs to drive success. Advocate for customers internally, influencing product development based on industry trend

At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. Experience successfully managing customer engagements to completion and customer satisfaction. You will work closely with our Account Executives and So

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25-30 Enterprise customers. You will report to the Manager of Customer Success. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer-base, le

As a Senior Customer Success Manager (CSM), reporting directly to the Director of Customer Success, you won't just manage accounts — you'll be a strategic leader and a trusted partner to our customers, helping them achieve lasting success. A proven track record working in a B2B SaaS environment wi

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

A leading subscription platform is seeking an experienced Senior Customer Success Manager to support EMEA merchants.

Get notified about new Customer Success Manager jobs in London, England, United Kingdom. Customer Success Manager - Implementation (Talent Pool). Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries.

The Senior Customer Success Manager serves as a trusted advisor and advocate, ensuring seamless execution across internal functions while driving customer health, retention, and long-term partnership. As a senior member of the Global Customer Success organization, this role leads the strategic, end-

Customer Success Manager - (CIS & CEE Region, Russian speaking). The Customer Success team is responsible for building relationships with and driving long‑term value realization for Amplitude’s customers. As a Sr Customer Success Manager covering the CIS / CEE region, you will:.

A dynamic software solutions firm in London seeks a proactive Customer Success & Marketing Manager to coordinate marketing campaigns and manage customer relationships.

Familiarity with customer-success methodologies, including journey mapping, success planning, and customer health-scoring. As we grow our customer portfolio, we are expanding our Customer Success team. Customer Success Senior Manager.

Currently, we are looking for a Senior Customer Success Manager to join our team in the United Kingdom. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data‑driven success. Customer Success Management or Service Delivery Management

Customer Success Manager for the CIS/CEE region. Ideal candidates will have previous experience in customer success, strong organizational and problem-solving skills, and fluency in Russian and English. In this role, you will collaborate with sales to secure renewals and expansions, utilize Gainsigh

Senior Customer Success Manager (Advisory Focus). We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY). Senior Customer Success Manager (Advisory Focus).

A leading SaaS company in Greater London is seeking a Senior Manager of Customer Success to drive strategic outcomes and improve customer experience. The ideal candidate has over 8 years in a customer-centric role, strong communication skills, and a technical background.

Are you a seasoned & ambitious Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NRR and u

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). We’re seeking a Manager of Customer Success who isn’t daunted by disruption, but energized by it—an architect who can unlock new value

Customer-centric mindset - put the customer's needs first, actively seek feedback, and continuously strive to improve the customer's experience with the product or service. A minimum of 5+ years of experience in a customer-facing role (for example, in BDR, Customer Service/Support, Sales, or CSM) wi

A payroll management firm in Greater London seeks a Customer Relationships Manager to enhance customer experience by guiding clients through onboarding and promoting product adoption. The ideal candidate will have over 3 years of experience in customer success, strong communication skills, and an ab

The Senior Customer Success Manager is critical to the success of our business and by working with a portfolio of merchants, you will make an immediate impact by building long term relationships with key stakeholders and helping them to drive business results utilizing subscriptions. Recharge is loo

A technology company is seeking a Senior Customer Success Manager to join their Enterprise Solutions team, serving as a trusted advisor to major enterprises. This remote role focuses on fostering relationships, guiding customers on API strategies, and managing high-value accounts. Candidates should

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. You’ll act as the customer’s champion, aligning their goals with Seeq’s solutions, driving adoption, and ensuring seamless renewals an

As a Senior Customer Success Manager, you will act as a strategic consultant and trusted advisor to our mid‑market and enterprise customers. Collaborate with internal stakeholders (Engineering, Product, Sales, Support, and Execs) to complete customer goals, be the “Voice of the Customer” to pr

As a Senior Customer Success Manager at Handshake, you are responsible for ensuring our education partners are healthy, happy, successful, and retained. In this critical role, we are seeking an individual with a wealth of experience as a customer success manager to manage our most strategic partners

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. Senior Customer Success Manager, Sales/Service Clouds. Join to apply for the Seni

We are looking for a Senior Customer Success Manager to help us build our SaaS-based anti-money laundering solutions, which empower organisations to fight financial crime! We are building cutting‑edge solutions that help create a safer world and stop money from ending up in the hands of criminals.

Provide strategic leadership and direction to a high‑performing team of Customer Success Managers to ensure that business objectives, KPIs, and team targets are met and exceeded. Positively challenge the status quo and champion new ideas to improve the Customer Success function and the overall cus

A leading tech firm in Greater London is seeking an experienced Senior Customer Success Manager to nurture key client relationships and drive customer success. You will manage onboarding processes, provide ongoing support, and serve as a voice for the customer.

We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations — particularly the Big Four (Deloitte, KPMG, PwC, EY). Join to apply for the Senior Customer Success Manager (Advisory Focus) role at Nuix Discover. Senior Customer Succe

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

A senior customer success manager, with a least 1 years experience in a senior level role, leading growth and expansion plans for enterprise customers. Working on our product data feed management solution, we are seeking highly organised and technically savvy Senior Customer Success Managers who are