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Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Customer Success Manager in the United Kingdom. This role requires expertise in customer value management and program oversight to enhance customer satisfaction and retention. Candidates should have 6-12 years of experience in customer-facing roles and a Bachelor's Degree.

If you’re exploring the market for an opportunity in a vibrant tech scale‑up, and bring prior experience in SaaS Customer Success, submit an expression of interest so that one of our dedicated recruiters can be in touch when there is a match. Our team of nearly a thousand people wakes up every d

A minimum of 5 years of experience in a customer-facing role (for example in BDR Customer Service / Support Sales or CSM) with a proven track record of managing enterprise-level customers and / or alliance / reseller partner. Customer-centric mindset - put the customers needs first actively seek fee

Provide thought leadership and domain expertise to the customer success organization, clients, and Adobe’s European Customer Success team. Within the Digital Experience Customer Success team, the focus is on delivering exceptional experiences and accelerating value for our customers through three

The Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a return on investment and drive successful adoption and engagement with their LinkedIn Learning Solutions. Identify churn risk and maintain healthy customer engagement levels

As a Senior Customer Success Manager (CSM) at Cornerstone, you will be the primary strategic partner and advocate for your customers. Senior Customer Success Manager. Develop and manage a personalized success plan for your customers, closely aligned to your customers’ business and talent managemen

A vibrant tech scale-up is seeking a Customer Success professional to drive customer satisfaction and retention across the DACH region. The ideal candidate will have proven experience in SaaS customer success, managing Enterprise accounts in various industries.

A leading identity solutions provider in London is seeking a Senior Manager to lead their Customer Success team. The ideal candidate will possess over 8 years in Customer Success Management and at least 4 years of people management experience. This role involves strategic leadership, operational exc

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

As a Senior Customer Success Manager at UserTesting, you’ll be a trusted advisor to our customers, helping them achieve their goals, maximize value from our platform, and grow their investment with us. Senior Customer Success Manager. Customer Success, Account Management, or a related SaaS role, w

Customer Success Manager to enhance customer adoption and satisfaction. The ideal candidate will have at least 5 years in customer-facing roles, possess strong interpersonal and analytical skills, and demonstrate a customer-centric mindset. In this role, you will manage a portfolio of customers, ens

Senior Strategic Customer Success Manager. Senior Strategic Accounts Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

A leading marketing technology company based in London is seeking a Senior Customer Success Manager. Candidates should have over 5 years of experience in customer success within MarTech or eCommerce environments. This role involves managing relationships with existing retail accounts to drive revenu

We are seeking a highly motivated and experienced Senior Manager, Customer Success to lead the APAC Customer Success team. As a Senior Manager, Customer Success, you will be responsible for ensuring the success of our customers by overseeing adoption, value realization, and renewals. Lead and mentor

A leading SaaS company is seeking a Customer Success Manager to enhance customer relationships and drive product adoption. Key responsibilities include optimizing customer success strategies, developing consultative relationships, and collaborating across departments to improve customer retention.

A leader in identity-centric security solutions is seeking a Senior Manager in Customer Success to drive strategic initiatives and manage a team. The ideal candidate will have extensive experience in customer success, people management, and strategic outcomes. This role includes mentoring team leade

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). We’re seeking a Manager of Customer Success who isn’t daunted by disruption, but energized by it—an architect who can unlock new value

Strong experience acting as a Senior Customer Success or Client Manager, managing healthcare clients in the UK (NHS and private hospitals). Senior Manager Customer Success – UK & Ireland. As we expand our portfolio with new software and AI solutions for hospitals in the UK and Ireland, we are look

An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our teamh3>. Advocate for customers internally, influencing product development based on industry trends and customer feedback. Understand customers’ business objectives, challenges, and industry-speci

Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Develop and execute customer success plans that align with customers’ business priorities and transformation objectives. Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners

The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude’s customers. As a Sr Customer Success Manager covering the CIS/CEE region, you will:. Previous experience in a customer success/technical account management/relationship t

At Algolia, we are passionate about our customers so we’re looking for an all‑star Customer Success Manager who is ready to join our growing team. Senior Customer Success Manager. Experience successfully managing customer engagements to completion and customer satisfaction.

As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into real, measurable results on our DevSecOps platform. Senior Customer Success Manager. The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI‑po

We’re seeking a Senior Customer Success Manager to join our award‑winning team of strategic retail marketing experts who empower our clients to harness Ometria’s Customer Data and Experience Platform to deliver amazing customer experiences. You’ll play a pivotal role in delivering value and

Currently expanding our Customer Success team, we’re looking for a new colleague as Senior Customer Success Manager (CSM) for the UK. Leadership Development Program – Managers are the key to the company’s success. Familiarity with the following emerging sectors (the more the better) – online

Scale Ledgy's public markets function by building efficient processes and leveraging automation, working with the Head of Customer Success to grow the team thoughtfully as customer demand increases. Senior Customer Success Manager, Public Markets. As the first dedicated public markets hire in Ledgy�

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25‑30 Enterprise customers. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer‑base, leveraging their product knowledge and strategic e

Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe.

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

As the architects of the AI‑powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—can mean on a global stage. We’re seeking a Manager of Customer Success who isn’t daunted by disruption, but energized by it—an architect who can unlock

An awesome opportunity has arisen for a French speaking Senior Customer Success Manager to join our team!. Understand customers’ business objectives, challenges, and industry-specific needs to drive success. Advocate for customers internally, influencing product development based on industry trend

At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. Experience successfully managing customer engagements to completion and customer satisfaction. Drive and nurture post go-live customers by increasing a

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25-30 Enterprise customers. You will report to the Manager of Customer Success. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer-base, le

As a Senior Customer Success Manager (CSM), reporting directly to the Director of Customer Success, you won't just manage accounts — you'll be a strategic leader and a trusted partner to our customers, helping them achieve lasting success. You will define what world-class customer success means at

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

A leading subscription platform is seeking an experienced Senior Customer Success Manager to support EMEA merchants.

Get notified about new Customer Success Manager jobs in London, England, United Kingdom. Customer Success Manager - Implementation (Talent Pool). Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries.

The Senior Customer Success Manager serves as a trusted advisor and advocate, ensuring seamless execution across internal functions while driving customer health, retention, and long-term partnership. As a senior member of the Global Customer Success organization, this role leads the strategic, end-

Customer Success Manager - (CIS & CEE Region, Russian speaking). The Customer Success team is responsible for building relationships with and driving long‑term value realization for Amplitude’s customers. As a Sr Customer Success Manager covering the CIS / CEE region, you will:.

A dynamic software solutions firm in London seeks a proactive Customer Success & Marketing Manager to coordinate marketing campaigns and manage customer relationships.

Familiarity with customer-success methodologies, including journey mapping, success planning, and customer health-scoring. As we grow our customer portfolio, we are expanding our Customer Success team. Customer Success Senior Manager.

Currently, we are looking for a Senior Customer Success Manager to join our team in the United Kingdom. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data‑driven success. Customer Success Management or Service Delivery Management

Customer Success Manager for the CIS/CEE region. Ideal candidates will have previous experience in customer success, strong organizational and problem-solving skills, and fluency in Russian and English. In this role, you will collaborate with sales to secure renewals and expansions, utilize Gainsigh

Senior Customer Success Manager (Advisory Focus). We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY). Senior Customer Success Manager (Advisory Focus).

A leading SaaS company in Greater London is seeking a Senior Manager of Customer Success to drive strategic outcomes and improve customer experience. The ideal candidate has over 8 years in a customer-centric role, strong communication skills, and a technical background.