Customer success jobs in Eastbourne - Page 2Create job alerts

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. All bugs, UX suggestions and feature requests from our customers will need to be communicated to the product team for prioritisation a

You'll be the Global Head of Customer Success - a true player-coach: owning relationships with key customers while building the CS function, processes, and team from the ground up. B2B SaaS Customer Success/Account Management. Head of Customer Success (Global).

This role is ideal for someone who enjoys building trusted client relationships and ensuring customers achieve real, me.

This is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhile career and have a positive attitude towards learning, and wanting to develop yourself with

A leading cybersecurity startup is seeking a Customer Success Manager to ensure that customers succeed with their solutions. The successful candidate will engage with customers regularly, understand their needs, and ensure a high-quality experience. Candidates should have at least 3 years of experie

A SaaS startup specializing in AI solutions is seeking a Customer Success Manager to oversee strategic customer relationships and enhance satisfaction. The role involves managing deployments, providing technical guidance, and analyzing customer data to suggest improvements.

Join as the second Customer Success team member and help the business build a best-in-class customer retention! Reporting into the Head of Customer Success, you’ll focus on onboarding, adoption, renewals, and upsells – driving both customer outcomes and commercial growth. You’ll be responsible

Voice of the customer internally within PolyAI, working alongside our Customer Success and Deployment teams to drive product usage and ongoing quality of the virtual agent. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critic

Main Purpose of the Sales and Customer Success Representative. Ensure that a high level of customer service is given to all customers. Duties & Responsibilities of the Sales and Customer Success Representative.

A leading AI SaaS provider in Greater London is looking for a candidate to manage client relationships and drive value from initial engagement.Responsibilities include building strategic partnerships, connecting stakeholders effectively, and providing updates and support.Candidates should have a str

Reporting to the Director Customer Success UK & EMEA the Account Manager is responsible for maintaining relationships with Appcast clients managing their recruitment advertising spend and helping them maneuver and operate through Appcasts software solutions and managed service offerings. Educate and

A leading AI solutions provider in Greater London is seeking a Customer Success Manager for the EMEA region. The ideal candidate has 5+ years in B2B customer success, particularly in SaaS. Responsibilities include overseeing post-sales activities, onboarding, and providing customer insights to the p

A fast-growing technology company in London is seeking an Enterprise Customer Success Manager to manage top-tier enterprise accounts. You will leverage your strong analytical skills to drive customer growth and satisfaction, ensuring the successful adoption of new features while collaborating across

You will work with the wider Customer Success, marketing and growth teams to develop strategies that improve conversions and maximise customer LTV. You will provide a high-quality customer experience by ensuring that customer enquiries are answered efficiently and professionally;. Atom Learning is l

A technology company specializing in vehicle inspection is seeking a Strategic Customer Success Manager in the UK.

A leading social media management company is seeking a Customer Success Manager to maintain and enhance client relationships. This role offers the chance to work in a dynamic international environment and requires strong communication skills, experience in customer success, and proficiency with CRM

A dynamic internet intelligence provider is seeking a Customer Success Engineer to deliver exceptional service to customers. You will partner with the Customer Success team to handle support requests, guide customers through product usage, and advocate for their needs. The ideal candidate has at lea

Department: Account Management/Customer Success. Enterprise Customer Success Management. Manage complex integration cycles, relationship, with each Enterprise customers; developing key relationships and executing within customer subteams (Finance, HR, etc.

A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This is a remote-only position well-suited for professionals passionate about customer success. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

Customer Success Managers work closely with our Support and Onboarding teams to ensure clients are set-up for success and the transition to Customer Success is smooth. Customer Success Managers work in coordination with account managers to identify and support expansion sales opportunities within th

A leading consumer review platform is seeking a Director of Customer Success to lead the UK Customer Success organization. In this role, you will focus on customer onboarding, retention, and advocacy while driving business adoption and Gross Renewal Rate through effective leadership and process impr

As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each customer is facing, and how Attensi’s product suite can maximize impact for them. As part of continuing to develop our successful UK operations and fuel our growth, we are s

Channel Partner Success Manager (Strategic Customer Success Team). Are you ready to be a part of it? This is your chance! We’re hiring for Channel Partner Success Manager (Strategic Customer Success Team). Customer Success, consulting, agency services, or a related role, with a focus on enterprise

The company is scaling rapidly and looking for a hands-on, strategic Customer Success leader to own the end-to-end customer experience and build a high-performing team. Senior Customer Success Manager (12 month ftc). Customer Success, Account Management, or similar roles in SaaS or fintech.

Analyze customer data and provide insights that drive engagement and success. Develop and execute customer success plans to ensure adoption, satisfaction, and long-term retention. Passionate about customer success and building long-term relationships.

A leading cloud services provider in London is seeking a Customer Success Engineer to develop and implement educational strategies and training programs.

Customer Success is a growth engine — you’ll love this role. Experience in Customer Success, Account Management, or similar. There’s over a trillion pounds sitting in UK pensions, yet the industry is dominated by outdated products and poor customer experiences.

The ideal candidate will have 3–5+ years in Customer Success or Account Management, with strong communication skills and a deep understanding of customer needs. A global software leader is seeking a Customer Success Account Manager to manage key customer relationships, ensuring effective use of th

The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. A leading cybersecurity company is seeking a Sr Customer Success Manager to join their team in the UK. This remote posi

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. Enterprise Customer Success Manager. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portf

Commercial customer success and account management best practice. Design success plans with clear objectives and KPIs for each customer. Take ownership of renewals, upsell and cross-sells across the Customer Success function.

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Job Detai

Act as executive sponsor and lead customer success interface for a set of strategic enterprise customers, managing relationships end-to-end from onboarding through renewal and expansion. We’re looking for a mission-driven Lead Customer Success Manager to join our commercial leadership team. Drive

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. Provide required visibility into Customer health by identifying adoption o

As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Enjoy managing top customers and understand

A leading global fintech company is seeking a Customer Success professional to manage customer relationships across EMEA.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Be the Voice of the Customer internally, advocating for customers’ needs and shaping our s

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

Customer Success, Account Management, or Partner Success within a B2B SaaS startup environment. Senior Customer Success Manager – EMEA. Conduct quarterly business reviews (QBRs/EBRs) and develop tailored success plans aligned with customer goals.

A leading digital marketing firm is seeking a Senior Customer Success Manager to drive customer success, manage renewals, and cultivate relationships within the assigned client base. This role involves actively growing customer revenue, achieving sales objectives, and engaging with senior executives

We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success. Senior Customer Success Manager – United Kingdom. From strategy planning to application management, we take our customers through the whole cloud journey to drive

A leading technology firm is seeking a knowledgeable Customer Success Manager II to enhance customer relationships across the EMEA region. This role requires a proactive approach to ensure customers gain optimal value from services like Donesafe and HandsHQ. The ideal candidate has over 2 years of e

Frontends solutioning communication with customers designs the solution to have onboarding team implement it, here onboarding team can then be treated as Managed Services supporting Customer Success. The customer success manager will work closely with Account Managers helping them to deliver planned

Customer Success Manager (Paid Search, PPC, Google Ads). Stephanie Richardson, Senior Manager of Customer Success. Senior Manager, Customer Success - EMEA.

A leading SaaS company is seeking a Customer Success Manager based in London to manage relationships with key customers. You will onboard new clients and provide ongoing support while ensuring customer satisfaction. The role requires strong communication skills and previous technical customer-facing

A leading tech company in Greater London is seeking a Customer Success Manager to build and maintain relationships with clients. The role requires a Bachelor's degree and at least 5 years of experience in customer success or account management. You will work closely with sales and executive teams, p