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The Principal Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success team is responsible for providing remote and (in selected circumstances) on-site technical support to our custom computing devices while driving customer satisfaction through exemplary customer serv...

Working closely with Sales, Product, and the broader CX team, you’ll bring customer insights to life and shape the customer experience. Proven experience in a Customer Success, Account Management, or Strategic Customer role. Customers choose Humanforce because we enable them to deliver an excepti...

Duffel is hiring a Customer Success Manager (CSM) to maximise our customers’ use of Duffel’s technology. You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineer (

Position Summary We are seeking a highly strategic Customer Success Manager to drive OEM engagement in the OEC Mechanical Trade Programme and Collision Link network. Monitor key performance metrics, including OEM parts conversion rate, manufacturer engagement growth to new OEM partners, revenue t...

Above all, our people show a willingness to work together and get their hands dirty to deliver product success, which means our customers are successful!. Passionate about customer success and solving problems for customers. Graduate Programme - Customer Success.

Sales Associate - Regent Street (Part Time), London. In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success. Become a brand ambassad...

As our Product & Data Analyst, you’ll play an important role guiding new clients through a smooth onboarding experience. Product, Technology or Data-focused role with measurable impact on product-related KPIs. Moreover, you’ll collaborate with our Customer Success, Product, Engineering and Data

Enterprise Customer Success Manager (DACH).Founded in 2013 and operating from several offices worldwide, Global-e is the chosen partner of hundreds of global retailers and brands, including Harrods, Victoria Secret, Hugo Boss, Etam, Montblanc, Forever 21, Versace, Iconic and more.We are looking f...

Are you passionate about leading innovative SaaS products that redefine customer experiences? At Natterbox, we’re looking for a Global Head of Product to drive the success of our roadmap, new innovations, and customer needs while keeping aligned with our business goals. The Head of Product will w...

As a Graduate Account Manager at WeFlex, you will play a pivotal role in driving business growth, building strong customer relationships and retaining our customers. A recent graduate (or soon-to-be graduate) with a minimum 2:1 degree in any subject. Reporting to the Customer Success Manager, you...

Execute a customer-centric, value-based selling approach aligned with SAFE’s mission and Force Management’s best practices. Partner with Product, Marketing, and Customer Success teams to create seamless sales motions and enhance Safe Security’s value proposition. Manage complex deal negotiatio

Genius Sports is the official data, technology and commercial partner that powers the global ecosystem connecting sports, betting and media. From enabling leagues to take control of their official data, to creating immersive fan experiences for sports, betting and media organisations, we are driv...

Capsa AI is an operating system that aggregates, structures, and generates insights from company and market data for Private Equity (PE) funds.Founded in December 2023, we're already serving top-tier PE funds managing over £40 billion across the US, UK, and Europe.Tier-1 VCs and leading PE angels...

We are looking for a results-driven customer success manager to lead a team and support scaling our customer success team. Process Optimization: Continuously support refinement of customer success processes within dunnhumby to improve efficiency and scalability. At dunnhumby, we value and respect...

Client Success Manager, London City, London. Efficiently onboard new clients signed up by the City Manager and provide them with an outstanding customer experience. Execute and communicate proactive account management with clients to maximise revenue for customers and the business.

We’re looking for the Retail Media Unicorn! A Lead Client Director to join our London team. You’ll report to the Senior Vice President of Retail Media and work closely with the Customer Success, Marketing, and Product teams, along with key internal stakeholders and external customers. Leading a

Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. Synthesia is seeking an experienced Customer Success leader to spearhead DA...

As a Customer Success Specialist (CSS) focused on maritime clients, your mission is to ensure our shipping, trading, and logistics clients extract maximum value from Kpler’s maritime intelligence solutions. Customer Success, Account Management, or a client-facing role—preferably within maritime,

Develop customer-facing resources, campaigns, and case studies that drive success at scale. Customer Success, Account Management, or a similar role in a SaaS or AI/ML company. If you’re passionate about redefining the boundaries of AI and eager to make a significant impact through customer succes...

As a Customer Success Specialist at Resolver, you will manage a portfolio of customers, drive renewals, and focus on generating qualified migration opportunities. The Customer Success team at Resolver are a friendly, supportive bunch who put our customers first & play a. Identifies opportunities ...

The Product Specialist role at AlphaSense lives at the intersection of sales, customer success, and technical support. Product Specialists identify content that our customers are likely to care about, and package it for distribution by sales and account management. Because of our Product Speciali...

You'll do this by working with the Head of Customer Success, and the rest of the customer success team, to deeply understand the Beacon product and to support our customers via live chat. Video interview with Head of Customer Success and Senior Support Specialist - 1 hour (~30th June-3rd July). W...

As a Customer Success Specialist (CSS) focused on maritime clients, your mission is to ensure our shipping, trading, and logistics clients extract maximum value from Kpler’s maritime intelligence solutions. Customer Success, Account Management, or a client-facing role—preferably within maritime,

Global Head of Customer Success, Medical Affairs. Senior Manager, Global Medical Affairs. Get notified about new Medical Affairs Manager jobs in.

In conjunction with the Global Head of Medical Affairs, Chief of Staff, Head of Operations, and Global and Regional Leadership Teams, present thoughts on how to enhance customer relationships and standardize and execute against that plan. As a Global Head of Customer Success for Medical Affairs, ...

Annual Planning & Target Setting: Lead and support the annual operational planning process, ensuring the organization is positioned to meet its financial targets. Quota & Target Allocation: Define and allocate ambitious yet attainable targets for all sales and customer success teams, balancing su...

Entry-level Customer Success Manager at at VC-backed startup (£30-£45k base salary). Entry-level Customer Success Manager at at VC-backed startup (£30-£45k base salary).

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Our success is driven by the success of our customers, and we’re looking for a new Customer Success Manager passionate about supporting our customers in realizing their climate goals. Collaborating and working in tandem with the Sales and Product team to orchestrate the necessary resources to fos...

Miro is growing its Customer Success organization, and we are looking for empathetic, customer-centric individuals to join our team! A Strategic Customer Success Manager’s primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. All teams are...

Manager, Customer Success (Fluent in German) (1 Year Contract). Position: Manager of Customer Success (Fluent in German). The ideal candidate will be fluent in German and have a strong background in customer success management.

Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers.Hidden risks riddle supply chains, many of which weren't built with sustainability in mind.With insights from experts, Assent is the tool manufacturers trust for c...

Customer Success Manager (Credit & Collections Management). Manager, Brand Operations, Collections EMEAI. As a result, we are looking to recruit a creative Living Collections Manager, with avicultural, grounds and people management experience, to take responsibility for our outstanding collection...

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer servi

Senior)Product Manager, Trading [Relocation to HK/SG]. Senior Product Manager, Customer Success. Senior Product Manager, Banking and Capital Markets.

JWOS is seeking a Manager, Customer Success to build first class customer service and operational support programs for our customers. Program Manager, Customer Success, Just Walk Out, (JWO). This role drives customer success in several ways such as value realization, steady-state operational supp...

We’re looking for a dynamic and customer-focused Customer Success Manager (CSM) to join our growing team. Vacancy Name Customer Success Manager. As one of the first members of our new Customer Success capability, you’ll play a vital role in shaping how we engage, support, and grow our relationsh

This is an opportunity for an ambitious and driven Customer Success Manager to join a leading B2B media business. Get notified about new Customer Success Manager jobs in. As part of this, they are expanding their offering and investing in the growth of their Customer Success function to elevate s...

This role is also known as 'Customer Success', Client Advisor', 'Customer Service Advisor', 'Customer Care Assistant', ‘Customer Care Specialist’, ‘Receptionist’, ‘Front Desk’, ‘Host’. Sales And Customer Service Advisor. We are looking for a Sales and Customer Service Advisor to join

What we expect from you as a SENIOR SALES ADVISOR?. Joining the Verisure adventure as a SENIOR SALES ADVISOR means:. An unlimited drive for success, a passion for sales, an incredible team spirit, a professional and customer-focused attitude, and a determination to protect what really matters.

Lidl is currently hiring for a Part-Time Customer Assistant position based in Romford, East London. As part of the Schwarz retail group, Lidl offers training, career progression, and development opportunities. Lidl welcomes motivated individuals ready to contribute to its success and be part of a...

As a member of the Customer Support Team, you will be responsible for a host of reactive and proactive customer activities. This may be your first role, but you will have an interest in developing a career in Customer Support or Customer Success within a tech company. Managing and owning the tech...

Acorn Support are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple Customer Service Representative roles to join their dynamic team. Key Responsibilities: Deliver outstanding customer support via ...

As our customers head into a challenging economic environment, their needs, outlooks, and behaviours are changing. Software Licensing and the management of licensing is becoming critical to our joint success, not only through value realisation and risk reduction, but also by making sure our cust...

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. We are seeking a...

As we enter an exciting phase where we start to put 1st party data at the forefront of our operation, we are looking to recruit a highly skilled Commercial Audience Lead across digital trading. There will be hands-on work with customer success teams within our technology partners to ensure commer...

Customer Success Business Analyst (Junior). We are looking for a dynamic and detail-oriented Business Analyst to join our growing Customer Success team. Customer Insights & Business Strategy:.

The Customer Success Analyst is a critical team member who will be responsible for delivering efficient implementations and providing ongoing technical support to our existing customers. Work alongside Customer Success Managers to onboard customers onto the platform. Customer Success Analyst at A...