Customer success jobs in , London - Page 15Create job alerts

We’re seeking a proactive and driven Customer Success Manager (CSM) Arabic Speaker to join our EMEA-focused team. As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the r

As the Salon Manager, you will be responsible for managing the day-to-day activities of the salon, ensuring exceptional customer service, overseeing team of nail technicians, and driving the overall success and growth of the business. We are looking for a dedicated and experienced Salon Manager to o

Manager, Renewal Management - EMEA (12 month FTC). CyberArk is looking for a Manager to lead our growing EMEA Renewals team, as a member of the broader Customer Success organisation. In partnership with Sales Account Executives and Customer Success Managers, your team is responsible forsecuring up-f

Pre-Sales Engineer / Entry-Level / Trainee / Graduate / Technology Solutions Specialist / AI Product Expert / Customer Success Specialist / Product Relationship Manager / Technical Sales Consultant / Product Advocate / Client Solutions Specialist / Technology Integration Specialist / Customer Engage

We are looking for an Mid-Market Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. At least 1+ years experience in an Account Management or Customer Success Manager role. The Mid-Market Customer Success Manager will be responsible for

You have successfully managed a portfolio of customers, with a proven track record in customer success, account management, or related roles, demonstrating several years of experience in building and nurturing lasting relationships. Collaborating cross-functionally with Sales and Marketing teams to

The role -Customer Success Manager. This is a customer-facing role that demands excellent communication, commercial thinking, and the ability to build trusted relationships. You love speaking with customers day-to-day and building strong relationships.

For UK employees, we offer 12 weeks of paid maternity leave and 8 weeks of paid paternity leave after 12 months of tenure. As Head of Customer Success, you’ll own our. Collaborate with Sales, Product, and Marketing to improve onboarding, product adoption, and customer experience.

The Customer Success Manager (CSM) is responsible for driving customer engagement, satisfaction, and successful adoption of all Elsevier solutions. Develop and proactively manage ongoing relationships with customers, monitor customer health, and in general ensure that our customers are successful an

Customer Success Manager (CSM). Lead and progress customer success plans, collaborating with Account Managers on overall account strategies and objectives. Monitor client usage, engagement patterns, and other indicators throughout the customer journey, taking proactive steps to maintain and enhance

Prior experience in a customer-facing technical role such as Technical Support Engineer, Solutions Engineer/architect, or Customer Success Engineer at a SaaS company. Get notified about new Customer Success Engineer jobs in. A passion for delivering excellent customer service and a strong focus on b

External Talent Function (ETF) is a world-class, integrated function designed to strategically leverage and deploy external talent at Bain, including advisors, contractors, external experts. Provide end-to-end request management for external talent requests, including database searches, working with

Shuggr (سكر) is an online social network to empower the gay and trans community.We are connecting hundreds of thousands of users every day.As a Customer Success Agent, you will be the first point of contact for our users with a positive and success-driven mindset.Your role is crucial in ensuring

We’re serving small to Enterprise customers and shaking things up in the district heating and cooling market. Collaborate closely with colleagues across sales, marketing, product, and customer success to keep deals moving forward. Stay plugged into the UK market and share insights on competitors,

As a Customer Success Analyst in Bloomreach, you will be part of the Customer Success Team and you will be responsible for analyzing customer data, identifying usage trends, creating dashboards and reports, and providing actionable insights to improve customer satisfaction, reduce churn, and support

As the Head of Proposition Development, you will play a critical role in driving the growth and success of new product and propositions by identifying opportunities through your keen insight into customer needs. The I-HUB is a newly created Centre of Excellence delivering new products and propositio

As a Customer Success Operations Analyst, you will provide thought leadership regarding data and actionable insights to key stakeholders across the Customer Success organization, including: Professional Services, Customer Enablement and Customer Success Management. Customer Success Operations Analys

Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving inno

Customer Success Specialist (Extended Hours). Want to shape how Customer Success scales in a global SaaS company? This is your opportunity to manage tooling, processes, and systems strategy that directly influences customer experience and retention. Senior Customer Success Operations Specialist.

DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more. Strategic Implementation: Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of our AI solutions. Partnerships: Our engineers and researchers work directly with Ope

While we have a global presence with physical offices in Paris, NYC, London, Sydney and Bucharest, we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Please note that positions listed as "Remote" are only available for remote work wi

Algolia is part of a cadre of innovative new companies that are driving the next generation of software development, creating APIs that make developers’ lives easier; solutions that are better than building from scratch and better than having to tweak monolithic SaaS solutions. While we have a glo

The ULD Operations Coordinator (known internally at Unilode as a Customer Success Coordinator) supports Unilode’s Customer Success team by managing customer interactions, handling operational requests, and ensuring high levels of customer satisfaction. Sign in to set job alerts for “Operations C

Are you a natural leader with a passion for delivering outstanding customer service? Join Scrivens Opticians & Hearing Care as a Branch Manager, where you will play a key role in ensuring the success of your branch while leading a dedicated team in providing expert eye and hearing care. Are you a na

As a Customer Success Manager, you will play a critical role in managing and expanding relationships with our most important customers; from scaling businesses to established mid-market and large enterprises. Your ability to understand customer goals, align them with Mollie’s solutions, and delive

Voice of the Customer: Influence Medidata's future by bringing the voice of the customer to our customer engagement model and product strategy; contribute to providing portfolio-wide themes of customer sentiment. You will craft joint customer success plans that include agreed upon scope, goals, time

We're looking for a Mid-market customer success manager whose top priority is helping customers succeed with WRITER.

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets. Fastmarkets is a global business with a history

Join a high-impact, award-winning team, work with top-tier brands, and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America.

You will play a key role in the success of your store by collaborating with in-store colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel

B2B Technical Support Background: Demonstrated success in a B2B technical support role within a SaaS company. Providing Product Support: Become a product expert to address customer questions, providing accurate and prompt assistance via email, webform, phone and live chat. Experience: 3+ years of ex

The Finance Transformation Consultant will serve as the BlackLine project manager and functional design lead in implementations, working closely with key client stakeholders. Assists in driving the client solution roadmap working closely with implementations, customer success Consultants, and the pr

At the heart of our commercial strategy, the Revenue Operations (RevOps) team plays a critical role in unifying sales, marketing, and customer success. From streamlining go-to-market motions to championing system innovation, RevOps is the backbone of our revenue engine. Head of Revenue Operations wi

Global Head of Marketing - Data Driven (Ref: 455f-). You’ll partner cross-functionally with product, sales, and customer success to align marketing with growth objectives, leveraging advanced analytics, AI-driven tools, and market intelligence to position the business as a trusted partner to the w

Senior Customer Success Manager, EMEA. Partnering closely with Webflow's Account Executives, Solutions Engineers, and Solution Architects, our Customer Success Managers (CSMs) work cross-functionally to identify opportunities where existing customers can grow their usage of Webflow or identify new u

Together with various brand owners, you will be working towards a safe online environment in which the goal is to get rid of all IP infringements that take place around the world. Strong knowledge of the Brand Protection industry, including online infringement and counterfeiting. Customer Success Ma

Diligent created the modern governance movement. Headquartered in New York, Diligent has offices in Washington D. Diligent is proud to be an equal opportunity employer.

You’ll deeply integrate Harvey into your customers business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships. Training & Enablement: Champion the power of Harvey as you meet with end users and position

As a Senior Product Manager for API, you'll own the entire API product lifecycle—from strategic vision through to developer adoption and customer success. Sign in to set job alerts for “Senior Product Manager” roles. Northern Europe Product Merchandising Manager.

The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the CSM that are critical to the success of our customer’s cloud journey. Customer Solutions Manager, AGS France CSM. As an Amazon Web

Customer Success Business Partner. As the primary contact, you will collaborate with Partners and Professional Services to ensure smooth implementation, high ROI, and long-term success. Identify renewal risks and partner with Renewal Managers and Account Executives on mitigation plans.

Own the end-to-end recruitment process for Customer Success and Post-Sales roles across EMEA. Proficiency with applicant tracking systems (Greenhouse experience is a plus) and sourcing platforms like LinkedIn Recruiter. Customer Success & Engineering Recruiter.

You will work closely with our tech teams to define and execute on the future path for our products as well as our Customer Success team to manage support tickets for our customers. Curiosity about modern web technologies and eagerness to develop technical expertise. Acting as third-line support by

As our new Customer Success Manager, you'll play a pivotal role in bridging the gap between our customers' expectations and their current journey with us. Customer Management (30% of the Role). During the period of go-live in our projects, we expect travel to customers to last up to approximately 1

Conduct QBRs with customers to review usage, success metrics, and future goals. Work closely with sales, product, engineering, and support teams to ensure smooth handoffs, escalate critical issues, and drive customer success across the organization. Prior experience in a customer-facing technical ro

Document Value: Capture use cases, success stories, and lessons learned to enrich our Customer Success knowledge base. As a CSM, you’ll own post-sales success, driving adoption, value realization, and customer satisfaction while partnering closely with Sales, Technical Services, Product, and Engin

Senior Customer Success Manager (EMEA). SaaS and/or eCommerce, including 3+ years in customer success or client strategy roles. Proficiency with customer success platforms like Salesforce or similar CRMs.

The AI Specialist, Customer Success is a specialist function and key enabler of our customers’ success and Zendesk’s company growth aspirations, with AI being the key driver. Understand all aspects of overall customer health and know how to proactively manage health – Work closely with the acc