Customer success jobs in Scarborough - Page 2Create job alerts

Technical Customer Success Lead | AI Cyber Security Start-Up. First Technical Customer Success hire in the business. Global role working with enterprise customers.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Experience and

Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success (CS),

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

A leading database provider in Greater London is seeking a Customer Success Manager passionate about technology to join their team. They will act as a key point of contact for customers, resolving critical issues and driving customer strategy. The ideal candidate will have over 5 years of experience

A leading brand integrity platform is seeking a Customer Success Manager to join their Global Customer Success Team. The ideal candidate will have at least 3 years of experience in Customer Success or Account Management within the SaaS field, alongside excellent communication skills and the ability

As a Customer Success Manager, you will be looking after a portfolio of accounts, increasing spend, and managing renewals. As a Customer Success Manager you will be expected to:. Some previous experience in account management, customer success or sales.

A leading legal technology firm in the UK is seeking a Customer Success Manager to engage with clients in the legal industry. Ideal candidates will have a law degree or relevant experience in customer success, particularly within SaaS environments. The role involves onboarding, developing tailored u

A growing AI and SaaS data platform is seeking a senior Customer Success professional to manage enterprise relationships and enhance platform adoption. This position requires experience with high touch customers in a SaaS, AI, or data environment, coupled with strong relationship skills and a practi

A customer service software company is seeking a Senior Customer Success Manager in London. The ideal candidate will have over 5 years of experience in customer success in a B2B environment and will engage closely with key stakeholders to promote product adoption. This role involves building and mai

A fintech startup is looking for a Commercial Associate (Customer Success & Analytics) to join their team in London.

You will be the operational driver of this partnership: aligning internal teams and enterprise stakeholders, navigating a complex global organization, and ensuring successful rollout execution that enables long‑term customer success and supports future expansion opportunities. Ensure implementatio

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX. The Customer Success Manager begins engaging

A leading technology firm is looking for a Customer Success Manager in Greater London. This role involves developing strategic customer relationships, ensuring service excellence and operational delivery, and identifying growth opportunities. The ideal candidate has substantial account management ex

Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relationships with TELUS Health customers. Customer Success, Client Relationship Management, Account Management, or other customer facing relationship role; experience in a consultative B2B s

Architect outcome‑driven customer lifecycle strategies and mentor Customer Success Managers to ensure consistent execution and business impact. The Customer Success Director brings deep, established expertise in the insurance industry, including emerging trends, regulatory requirements, and best p

A leading health & wellness company is seeking a Senior Customer Success Manager to enhance employee wellbeing. With over 5 years of experience in customer success, you will manage key accounts and identify opportunities for growth. In this role, you will cultivate trusted relationships with clients

The Customer Success organisation is composed of four teams: pre‑sales, customer success, account management and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realise measurable outcomes from their investment in our platform. Customer Success, Ac

Proven experience operating at VP / Head of Customer level, with a strong track record of transforming, scaling and evolving Customer Success functions. As Fractional VP of Customer Success, you will partner closely with the CEO and leadership team to bring clarity, structure, and pace to this evolu

A leading compliance SaaS provider in the UK seeks a Customer Success Manager to foster customer relationships and ensure satisfaction. Candidates should have over 3 years of experience in customer success, strong analytical skills, and a positive approach to challenges. The role entails managing a

A leading SaaS company is seeking an experienced Customer Success Manager to oversee relationships with strategic customers. This remote role requires a strong background in customer success with enterprise clients. Responsibilities include driving account growth, exceeding renewal targets, and coll

In this senior leadership position, you'll drive customer value and retention while managing a team of Customer Success Managers. Required qualifications include extensive experience in customer success and leadership, along with the ability to implement strategic growth initiatives. A leading enter

A leading financial infrastructure provider in Greater London seeks a Customer Success Director to manage Tier 1 customers and drive strategic initiatives. The ideal candidate will have over 8 years of experience in Customer Success or Account Management, with a strong understanding of the insurance

The successful candidate will have a proactive approach, paying close attention to detail and ensuring that the members are engaged throughout the year, culminating in successful renewals. Customer Success Manager – Membership Association. Leading membership associations seeks a highly ambitious a

A pioneering tech company in the UK is seeking a Customer Success Manager to foster customer relationships and drive account growth. You will be responsible for managing the full customer journey from onboarding to renewal and will need to possess strong communication and commercial skills. The role

Customer Success, Account Management, or Partner Success within a B2B SaaS startup environment. Senior Customer Success Manager (CSM). Customer Lifecycle Management: Own a portfolio of enterprise and strategic customers, driving adoption, retention, and renewals.

A leading food and drink consultancy is seeking a Customer Success Manager to enhance client relationships and act as a brand ambassador. The role involves collaboration with clients, onboarding, and providing technical support to ensure customer satisfaction. The ideal candidate will possess sales

Join a growing customer success team with opportunities for development and progression. Global Head of Customer Success. Act as a first point of contact for customer queries, coordinating issue resolution with internal teams where required.

Du wirst Hauptansprechpartner für Anfragen und bringst mindestens drei Jahre Erfahrung im Customer Success sowie einen Bachelorabschluss mit.

An innovative consultancy firm in the UK seeks a Customer Relationship Executive. The role involves converting inbound inquiries into new customers, guiding them through onboarding, and managing long-term relationships. Ideal candidates will have strong communication skills and experience in sales o

A digital engineering consultancy in London seeks a Customer Success Manager to ensure exceptional service delivery for key clients. Candidates should have experience in financial services or SaaS, strong communication skills, and a proactive approach to developing a customer success team. The role

As aManager of Customer Success, you will lead and inspire a team of talented Customer Success Managers (CSMs) to deliver exceptional client support while driving retention, adoption, and growth. Provide senior management with regular updates on customer success performance and opportunities for imp

Drive customer adoption and retention by building success frameworks, tracking usage, and managing key success metrics. Customer Success Manager - London 2 days on-site - £50,000- £60,000 as a base bonus - reporting to the CEO. They are looking to hire their first Customer Success Manager into the

Customer Success Executive Lead (Customer Success Executive Lead, ERP Customer Success Executive Lead, ERP Customer Success Executive Lead) - Executive role reporting directly to the CEO. Customer Success Executive Lead (Customer Success Executive Lead, ERP Customer Success Executive Lead, ERP Custo

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

We’re seeking an Enterprise Customer Success Manager who brings deep Amazon marketplace expertise to help scale our enterprise client operations. You’ll be the bridge between our AI optimization technology and client success, ensuring flawless execution of high‑value programs for global brands

Customer Success, Customer Service, Account Management, or Sales. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes and identifying opportunities for growth within their named accounts post‑sale. Record customer activi

Due to continued growth, they are hiring a Senior Client Success Manager to join their Customer Success team. You will own the insurance vertical within Customer Success, working closely with insurers, underwriting teams and broker partners to embed the platform into risk assessment workflows. Devel

Significant experience in Customer Success, Account Management, or similar customer-facing roles within a B2B SaaS or technology environment. While this is primarily a leadership role rather than an individual contributor position, the successful candidate will bring strong customer-facing experienc

In this role, you will collaborate directly with customers to create conversational AI agents, enhance ML infrastructure, and apply cutting-edge technologies to meet client needs.

A leading educational technology firm in Greater London seeks a Customer Success Manager to manage commercial accounts and deliver impactful training sessions. The successful candidate will demonstrate strong interpersonal and organizational skills and experience with tools like HubSpot.

An innovative healthcare technology company is seeking a Customer Success Manager based in Greater London to enhance customer relationships and oversee implementations. This remote-first role demands a proactive approach to training users and understanding customer needs. You will provide exceptiona

Customer Success, Account Management, or a related customer-facing role. Track key customer success metrics and maintain up-to-date records in our CRM. Support the development and execution of customer success playbooks and processes.

We’re building out our Growth Strategy (Customer Success) team in London — the group that helps our customers unlock their full potential. Customer Success, Account Management, or a similar customer growth function. Motivate your team to build deep, trusted partnerships with customers, helping t

The Customer Success team aims to provide exceptional personal service to our High Touch and Mid Touch B2B customers that will establish long-term, successful relationships with our partners, who will help us unlock tech industry opportunities for individuals worldwide. The Customer Success Manager

Reporting into the Head of Customer Success, the ideal candidate will be customer–centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Customer-facing experience in Customer Success Management, Account Management, Technical Account M

Enterprise Customer Success Manager – London. Take full responsibility for the long-term success of enterprise customers post sale, focusing on renewals and account growth. Oversee onboarding and implementations and coordinating timelines and ensuring strong alignment between internal teams and cu