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Technical Customer Success Lead | AI Cyber Security Start-Up. First Technical Customer Success hire in the business. Global role working with enterprise customers.

Enterprise SaaS Sales or Specialized Overlay roles, preferably within the Customer Success or CRM space. Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Experience and

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

A leading SaaS company is seeking an experienced Customer Success Manager to oversee relationships with strategic customers. This remote role requires a strong background in customer success with enterprise clients. Responsibilities include driving account growth, exceeding renewal targets, and coll

A leading health tech company is seeking a Team Manager for Customer Success in London. The position demands a proven record of leadership, understanding of customer lifecycle, and the ability to analyze performance data. You will work cross-functionally to enhance customer retention and value.

Customer Success Managers proactively ensure customers achieve outcomes and continuously use the solution effectively. You will lead a team of Customer Success Managers (CSMs), ensuring customers achieve measurable business outcomes while maximizing consumption, renewal, and expansion, and you will

The ideal candidate will have over 5 years of experience in customer success within a B2B SaaS environment, equipped with strong data discipline and an enterprise customer mindset. Responsibilities include leading customer onboarding, conducting training, and driving platform adoption to enhance cus

A global SaaS workforce management company is seeking a Customer Success Manager to manage Small Business customers. This role focuses on driving product adoption and ensuring customer success through proactive engagement and internal collaboration. Candidates should have 2+ years of B2B customer-fa

Enterprise Customer Success Manager - Strategic Accounts. We're working with a leading global customer reviews and insights platform that helps brands build trust, improve customer experiences, and drive growth through verified feedback and data-driven insights. Collaborate with Sales, Product, and

The role involves defining a customer success vision, optimizing engagement strategies, and advocating for customers across the business. A dynamic technology company in London seeks a VP of Customer Success to lead a proactive team. The ideal candidate has a strong leadership background and experie

A leading technology firm is seeking a dedicated Customer Success Manager in Greater London to oversee post-sales customer health and enhance service delivery. Your responsibilities will include conducting service reviews, ensuring SLA compliance, and managing customer escalations. You should have a

For more complex pilots and structured evaluations, you’ll work alongside the Revenue team, bringing a Customer Success perspective on onboarding risk and helping define what success looks like before contracts are finalised. Interest in leveraging AI to enhance Customer Success workflows and clie

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Serve as the voice of the customer and provide internal feedback on how we can better ser

Head of Customer Success carrying 2 - 5 Enterprise accounts, working closely with key stakeholders to develop and execute a customer success strategy that puts our customers first and ensures they are achieving their desired outcomes from our products and services. Contribute to developing the custo

About the Role*Customer Success Manager page is loaded## Customer Success

This role focuses on leading service delivery teams, ensuring customer success, and collaborating with internal teams for solution deployment.

As a Customer Success Manager, your role is to ensure our clients maximize the power of our AI-first, tech-driven platform to protect their brand, engage with audiences in real time, and scale their social strategy efficiently. Feedback Loop: Act as the voice of the customer within the company, rela

The Customer Success Specialist will support a group of assigned clients across multiple industries. The Customer Success Specialist will focus on the transition from prospect to product user and will act as the first line of contact for the client. Manage pre‑production work, including compiling

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Ensure successful post‑launch optimization and iterative value unlock through structured success plans and

We’re hiring a Customer Success Manager to own the post-launch relationship with our enterprise customers and ensure they adopt, scale, and renew year after year. Strong use of structured customer success frameworks (success plans, health scoring, QBRs). As a Customer Success Manager, your mission

A dynamic proptech startup is seeking a Customer Support/Success Manager to join their team. This role offers a unique opportunity to influence the customer success processes within a high-growth environment.

Customer Support/Success Manager. As our next customer success hire, you will provide direct support to estate agents, buyers, and sellers while shaping our service strategy. Unrivaled autonomy to build customer success processes from the ground up alongside a founding team of experts from Coutts, N

A leading financial services company in London is looking for a Customer Success & Insights Manager.

We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully leverage Avvoka's platform to meet their business needs. Deliver a Stellar Customer Success Journey. Guide clients through the full customer success lifecycle: Purchase

A leading digital recruitment agency is looking for a Customer Success Manager to enhance client relationships across its portfolio. This role requires a background in paid media or digital marketing, focusing on driving platform adoption and providing exceptional customer support.

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. Serve

Join Anthropic’s Customer Success team as an EMEA Based Customer Success Manager supporting our Beneficial Deployments initiatives. Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar), with preference for experience supporting mission-d

We are looking for an experienced customer success person to join our team as a Customer Success Manager on the Enterprise Team. Our success is defined by our customers' success. Demonstrate success in managing complex customer relationships, driving customer retention and expansion.

Board is looking for a dynamic candidate who has a proven customer success experience to support Board customers on their journey from prospects to active users and on to lifelong advocates of Board solutions. You know how to curate plans for customers that drive successful deployment, user adoption

A leading parking solutions company is seeking a Head of Customer Success to lead and manage the performance of the Customer Success function. The ideal candidate will have over 5 years of experience in customer support leadership and will be responsible for driving service delivery, managing teams,

A leading SaaS company seeks a Director of EU Services to oversee customer success across the European market. This role involves managing customer relationships, driving account health, and ensuring successful implementations of the platform. Candidates should have extensive experience in a custome

Are you a visionary Customer Success professional with a passion for cutting-edge AI? Do you thrive on empowering customers to unlock transformative value from innovative technology? Optimizely is seeking a dynamic and experienced Senior Customer Success Manager to join our pioneering Opal team. Cus

Enablement: Complete revenue org onboarding enablement, role specific enablement, SailPoint certifications, and all assigned compliance / security tasks + Shadowing: Shadow CSMs on customer meetings + Portfolio: Review your assigned customer portfolio, familiarise yourself with the customer succes

A leading digital operations management company is looking for a Principal Customer Success Manager to build relationships with key stakeholders and drive customer success.

We are looking for a driven and customer‑centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. Customer Success, onboarding, support, or operations in a SaaS environment. Proficiency with CRM systems, automation tools, and (ideall

A fast-growing startup in London is looking for a Customer Success Manager to drive post-launch engagement for enterprise clients. The ideal candidate will have 5-10+ years in Customer Success in SaaS, managing renewals and upsells effectively. Key responsibilities include owning customer relationsh

A fintech solutions provider in London is looking for an experienced Enterprise Customer Success Manager to drive the success of enterprise customers. The ideal candidate will have a strong background in customer success within SaaS environments, excellent communication skills, and a proven track re

Customer Success Manager - Mid Market and SMB. Skilled in consultative selling and uncovering customer challenges. Proven success closing/retaining SMB and Mid-Market SaaS deals.

The successful candidate will join a vibrant and commercially successful business. Gain a deep understanding of each customer’s needs to ensure their critical success factors are met. Work with Product Teams to be the voice of the customer in terms of meeting their evolving needs.

The Specialist Customer Success Partner (CSP) – o CFO (office of the CFO) has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. D

A leading hybrid cloud security company seeks a Customer Success Manager to enhance customer retention and satisfaction. The ideal candidate will have extensive experience in Customer Success within SaaS, especially in cybersecurity, and the ability to simplify complex technical information for dive

A growing financial technology firm in the UK is seeking a Customer Success Team Lead to manage a team ensuring smooth onboarding for established SMEs. Responsibilities include team management, customer engagement, and continuous improvement of customer experience.

A leading financial services provider is seeking a Senior Customer Success Specialist to enhance client satisfaction with the ComplianceAlpha platform.

The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR’s enterprise Brands. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Minimum3years’ experience in a B2B/Enterprise Customer Succes

A leading technology company in the United Kingdom seeks a Customer Success Manager to drive customer engagement and platform adoption. Responsibilities include developing strategic plans to ensure customer success and leveraging technical knowledge to address challenges. The ideal candidate will ha

A leading tech firm in London seeks Customer Success Engineers to drive customer success by understanding complex software systems. Responsibilities include helping customers test applications using our platform and presenting solutions to their teams. This is a full-time, on-site position requiring

You’ll have a direct influence on customer outcomes, working with innovative technology and a modern SPICED‑based customer success approach that supports your growth and impact. The Customer Success Manager (CSM) helps Spacewell customers realize measurable value from our Workplace, Energy, Asse