Customer support jobs in Richmond - Page 13Create job alerts

As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS bu

Ensure the right tools and systems are in place to provide clear customer support performance metrics and maintain compliance with all customer-level agreements. The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requi

You don’t just want to manage support, you want to own the customer experience end-to-end. Service Delivery / Customer Support Manager. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visi

Role: Customer Support Engineer - WAMS. Provide L2/L3 customer support for WAMS applications, servers, and associated infrastructure. Excellent communication skills to interact with global customers and collaborate with cross-functional teams.

About the Role: Honeywell Aerospace Technologies is seeking a driven and customer-focused Senior Customer Support Management Professional to support a high visibility transformation programme. Job Title: Senior Customer Support Management Professional Location: Yeovil, UK (Hybrid) 3 onsite 2 at h

Role: Customer Support Engineer - DERMS. Provide technical support for DERMS functions such as DER aggregation, forecast. Prior experience supporting DERMS or other OT/IT grid management platforms.

Are you a proactive, people-focused professional with a passion for delivering exceptional customer service? Our client, a renowned International Examining Body, is seeking a bright and enthusiastic Customer Support Administrator to join their busy team on a fixed term basis. This is a fantastic opp

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka). Support real-time and batch data processing using big data technologies and cloud platforms. Provide technical support and troubleshooting for GridOS Data Fabric deployments.

As Customer Support Administrator you be providing administrative to support to our Customer Support team in Cheadle. Come and join us as a Customer Support Administrator at our Head Office site in Cheadle!. We foster long-term partnerships, support exceptional careers, and place sustainability at t

Role:Customer Support Engineer - WAMS. Provide L2/L3 customer support for WAMS applications, servers, and associated infrastructure. Excellent communication skills to interact with global customers and collaborate with cross-functional teams.

You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET )\n Full time:&

The main responsibilities for the role of Customer Support Quality Lead job based in East Sussex are: -Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management.

You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET )\n Full time:&n

Ensure the right tools and systems are in place to provide clear customer support performance metrics and maintain compliance with all customer-level agreements. The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requi

Join our teamWe are looking for Customer Support Officers to join our Customer Support team. About the roleWe are looking for committed, flexible and proactive team players with a positive outlook to join our team in Customer Support. To be successful, you will be customer focused, organised, and ab

Customer Support Team Lead - Broad Street West, Sheffield, EnglandCompany DescriptionSopra Banking Software works with more than 1,500 banks, building societies and specialized finance providers across more than 80 countries worldwide. Job DescriptionThe Customer Support Team Leader is responsible

The Opportunity:If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developin

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer

Job Title: Senior Customer Support Management Professional Location: Yeovil, UK (Hybrid) 3 onsite 2 at home Pay Rate: £24-£30 per hour Hours: Monday - Friday 37 hour work week with core hours of 9:00-16:00; some flexibility expected for customer or travel needs. About the Role:Honeywell Aerospac

Take full responsibility for all A8 customers, providing first-class service support, engage regularly with every customer on a rolling timescale agreed with the IT Service Manager. The main responsibility of the role is to deliver exceptional IT support by visiting and supporting their customers in

Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.

A leading recruitment agency is seeking an Estimating Administrator based in West Kent to support a growing commercial team. The ideal candidate will manage customer inquiries and produce accurate quotations efficiently. Key skills include strong numerical skills, attention to detail, and experience

Customer Support Team, helping to drive improved member outcomes and engagement across our programme. Junior Customer Support Associate. Every conversation is a chance to build rapport, listen carefully, and respond thoughtfully, helping members feel understood, supported, and confident as they work

As a Customer Support & Operations Associate, you will play a key role in ensuring a smooth and trusted experience for both homeowners and service providers using the Hey Alfie platform. This role is well-suited to someone with experience in customer support or service operations who is ready to ste

You will partner closely with Support, Customer Success, Engineering, and Product to resolve complex issues, accelerate root‑cause analysis, and ensure customers receive fast, accurate, and empathetic support. Represent the Support organization in internal initiatives, cross‑functional meetings,

Responsibilities include handling customer inquiries, supporting the sales team, and various office duties. This full-time position requires excellent communication skills, a strong ability to multi-task, and a focus on customer service.

Human customer support built for the 21st century, available 24 hours, 365 days a year. Socialbear is the global leader in Customer Service and Community Management, powering support for some of the world’s biggest brands. Effectively responding to all Customer Service responses, including social

A global logistics company in Southampton is seeking an experienced Inside Sales Customer Support. Ideal candidates will have deep-sea shipping experience, offer effective communication, and have a strong background in customer support or inside sales. The role involves liaising with customers, prov

A consumer finance leader based in Brentford is looking for a Customer Account Manager to support customers through the loan process. The ideal candidate will have a strong focus on customer service, excellent communication skills, and be detail-oriented.

A well-established financial services company is seeking an experienced IT Service Desk Analyst to join their support team, providing vital first line technical assistance. Candidates should have over five years of experience, excellent customer service skills, and a keen technical troubleshooting a

The role involves receiving customer inquiries, processing orders, and resolving queries.

Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement & Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for resid

Customer Support Engineer - London. You have 3+ years of experience in technical support, software engineering, or a customer-facing technical role. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers.

Familiarity with support tools (Zendesk, Jira, Freshdesk, Intercom). Customer Success • Varicon Nepal Office • Hybrid. Customer Success onboarding team.

You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre‑ and post‑sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support

We are currently looking for a German Speaking - Accounting Integration Consultant (Customer Support & ERP Onboarding) (m/f/d) to join our team. Continuously improve internal documentation, workflows, and onboarding frameworks to support future scalability. Strong communication skills and confidence

Du stehst fürBereitschaftsdienste im Rahmen eines 24/7-Support-Dienstplans zur Verfügung.

A climate-tech startup in London is hiring a Customer Support Team Lead to develop and manage the Support Specialist team. The ideal candidate has 2+ years of experience in support management, strong Intercom knowledge, and a customer-centric mindset. As part of this role, you will be responsible fo

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. In a market built on trust, expertise, and long-term relationships, a dedicated support and success function enables The Social History Archive to drive advocacy, reduce churn, a

Customer support experience ideally in the monitoring, observability, or data pipeline space. After 30 days, you'll start to take ownership of customer cases, and work with the rest of the Support team to resolve any issues encountered. You'll learn about our product, our customers, our current supp

A tech solutions provider is seeking a highly skilled Senior Cloud Support Engineer with over five years of experience in cloud infrastructure support. The role includes troubleshooting, customer interaction, and collaboration across teams to implement long-term solutions. Ideal candidates possess s

Candidates should have experience in customer service or administration, possess strong attention to detail, and be confident in communication, along with good IT skills. In this full-time role, you will handle telephone enquiries, provide admin support, and proofread reports.

A leading AI research company in London is seeking a User Operations Team Lead to oversee the Customer Support Engineering team.

A local authority in East Midlands is seeking a Highways Engagement & Customer Support Manager to lead customer enquiry functions. Candidates should have a degree in public administration or a related field and extensive experience in customer service management within the public sector.

As a Customer Support Executive, you’ll be at the heart of Zinc’s user experience, ensuring every interaction leaves our customers feeling supported, reassured, and valued. You’ll be the first line of support, handling queries via live chat and email, and working behind the scenes to ensure ba

Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement & Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for resid

You will be the first point of contact for our customers, ensuring they receive outstanding support at every stage—from onboarding to day-to-day assistance. This is a shift-based position, including overnight shifts, as part of our mission to provide industry-leading 24/7 customer support. Fuse is

In this role, you will handle inbound enquiries from customers, contractors, and suppliers, prepare quotations, provide technical advice, and ensure customer requirements are fully understood and met. Join a growing team and make a difference in customer satisfaction and technical support. A dynamic