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Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation and insight across our Vendors portfolio As a Product and Services Executive, you will be aligned to Adobe, Samsung and Surface, maintaining up‑to‑date knowledge of their products and services. You'll articulate the value of these technologies to internal teams and customers, stay current with required sales and technical certifications, and collaborate across the business to support customer needs while ensuring the core vendor propositions are delivered effectively. As a Product & Services Executive, you'll be responsible for: • Maintaining comprehensive, up‑to‑date knowledge of Adobe, Samsung and Surface technologies, including key trends and developments, • Leading sales and marketing initiatives by confidently demonstrating and articulating the value of each vendor's products to internal teams and customers, • Achieving and continuously updating required sales and technical certifications to ensure strong technical proficiency, • Managing effective internal and external relationships, collaborating with vendors and Softcat teams to identify opportunities and whitespace, • Analysing market trends and customer needs to uncover new opportunities and support tailored customer solutions, • Knowledge and understanding of Adobe, Samsung and Surface technologies, with a willingness to continue learning, • Strong and supportive relationship‑building skills, with the ability to work positively across teams, • Ability to obtain and maintain relevant sales and technical certifications, with openness to ongoing development, • A collaborative, proactive mindset, contributing to an inclusive and team‑focused environment, • Attention to detail and the ability to prioritise tasks effectively to support both colleagues and customers Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: • Hybrid working – 3 days in the office and 2 days working from home, • Working flexible hours - flexing the times you start and finish during the day, • Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? • £27,976.00 Annual Salary, • Fully Work from Home Role, • Ideal for maintaining a work life balance while still being part of a team, • Details, • Start date: July 2026, • Location: Work from Home, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority

An external facing sales role reporting to the Addressable Sales Manager you will work with the Addressable Sales Manager to uncover and respond to briefs, generate proposals and make targeting & platform recommendations, with the focus of driving incremental revenues. You will act as a key liaison to offshore teams, with responsibility for ensuring campaign planning and setup is completed accurately and promptly and acting as a first point of escalation to effectively support clients and offshore colleagues. The role requires knowledge of the full Sky Media Addressable Advertising proposition to ensure you are providing the best response and maximising all revenue opportunities. What you'll do: • Responsible for the management of agency/advertiser portfolio, including responsibility for overseeing campaign management from planning to delivery, • Help to develop and maintain strong agency relationships, including working to bring in new business and encourage repeat spend., • Contribute to the overall sales effort by producing compelling and creative proactive sales propositions that support the wider strategic objectives., • Maximise growth of revenue by converting single campaign clients to long term regular advertisers and drive growth of Addressable spenders through adoption of One Campaign, • Stand in for the Addressable Sales Manager in internal and external meetings when necessary, • Maintain regulate communications with agencies and clients regarding new developments and capabilities, • Be an expert in the Addressable proposition and advocate internally and externally To be measured through:, • Quality and number of proactive pitches and responses, • Effective management of workload / time management, • Successful sales outcomes, • Knowledge of all Sky Media opportunities, • Demonstrate a positive can do approach to the role and the office in general, • Deliver an on brand, high standard of output, • Positive customer feedback - Media Partner of Choice What you'll bring:, • Demonstrable sales experience with a proven track record demonstrating success in maximising revenue growth, • Ability to identify, build and convert sales opportunities through quality prospecting, pipeline management and development of compelling sales propositions, • Adaptable communication skills and well-developed sales skills such as persuasion, influencing, negotiation, forecasting, organisation and prioritisation, • Excellent communication, interpersonal, problem solving, presentation and organizational skills, • A good level of computer literacy and proficiency with sales management software, • Experience in managing agency portfolios and comfortable working with people at all levels in an organisation (internal and external), • Familiarity with the advertising industry and media planning and buying processes Team overview: Sky Media Sky Media is the advertising arm of Sky; offering brands an exciting array of channels, websites and apps as means of reaching existing and future customers. Sky Media represents all of Sky's channels and sites, including Sky Sports, Sky News, Sky Max, Sky Cinema, Sky Arts, Sky Witness, Sky Atlantic and Sky.com. Sky Media also sells on behalf of a host of other famous and renowned brands, including Discovery Networks, Paramount, and NBC Universal. Sky Media offers many ways of connecting with consumers, whether at home or on the move. From traditional spot ads and sponsorships to advertiser funded content and product placement - all on an ever-increasing array of offline and online platforms. Through Sky's Addressable Advertising proposition, the number of advertisers attracted to television is growing exponentially. Sky Overview Think innovation. Think Sky, a FTSE TOP 30 and the UK's favourite triple play provider- TV, broadband and telephony. Now in over 11 million households we entertain, excite and inspire customers with the combination of great content and great innovation. This is the driving force behind our growth as we strive to be the UK's no. 1 choice in entertainment and communications. Diversity Statement It's our people that make Sky the UK and Ireland's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiencesHow you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Manchester Cotton House: The Sky Media Manchester team are based in the city centre, a two-minute walk from St Peter's Square tram stop. Parking is available on site on a first come, first serve basis. The team have access to a newly renovated roof terrace (to enjoy when it's not raining!) and can take advantage of services and events through the Bruntwood Collective. These include access to fitness classes, book club and other socials. Inclusion: We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Closing date: 16-04-2026 Repatriation Adviser - Funeralcare £34,680 - £40,800 plus excellent benefits (Work Level 6A) Manchester city centre - in this role you’ll work in a hybrid way splitting your time between home and occasionally travelling to our Manchester office when required (find out more about our hybrid working policy at ). Due to the nature of the role, you’ll be working an on-call rota with colleagues to ensure cover across a variety of time zones. We’re looking for a Repatriation Adviser to join our repatriation team within Co-op Funeralcare and Life Planning. In this role, we’ll look to you to coordinate and manage the repatriation arrangements for those who have died abroad or in the UK. Why this role matters As a Repatriation Adviser you’ll work with international funeral directors, embassies, and other government officials to deliver excellent services to our clients. We’ll look to you to make sure our end-to-end repatriation process is as fast and effective. You’ll also be a key source of knowledge within the operational team, helping your colleagues build understanding of repatriation so we can support people to say their best goodbye. If you have the skills we’re looking for, we can offer you the chance to build your career with a business that puts people at the heart of its strategy. What you’ll do • Coordinate and manage repatriation arrangements for those who have died abroad or in the UK, • Liaise with government and foreign officials to fulfil repatriation requirements, • Manage client and colleague queries, working to resolve any issues as quickly and effectively as possible, • Build strong relationships with colleagues and external partners to understand current ways of working, and identify opportunities for improvement and growth, • Support the Repatriation Excellence Manager in providing the business with regular repatriation performance updates, • Co-ordinate with our funeral home network to ensure client wishes are met and repatriations are delivered seamlessly, • Coach and mentor colleagues, ensuring they have the knowledge they need to deliver repatriation arrangements What you’ll bring We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring: • Experience within the funeral profession/repatriation sector or experience of working with embassy's, consulates or working with people overseas, • The ability to prioritise with strong time management skills and high attention to detail, • Excellent communication, presentation, and relationship building skills with senior internal and external partners, • The ability to deliver high levels of customer service to our clients and act with care, discretion and empathy, • Problem solve across departments and external functions in a fast-paced environment, • The ability to coach and influence teams to deliver the best outputs for our clients and our members Why Co-op? At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive: • An annual bonus (based on personal and business performance), • 28 days holiday (rising to 32 with service) plus bank holidays, • A pension with up to 10% employer contributions, • Access to a subsidised onsite gym (at our Manchester HQ), • 30% discount on Co-op products and 10% off other brands, • Stream – early access to a percentage of your pay as you earn it, • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice, • 24/7 colleague support service, • Training and support for your development and career progression, • Cycle-to-work scheme A place you’ll belong We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.

As a Gas Construction Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards. You will provide operational leadership – ensuring that the work is delivered safely, on time, within budget and to our Client’s expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a ‘right first time’ approach. • You will be managing the Service Delivery Supervisor’s, Customer Liaison Officers and Local Delivery Partner(s) for your business unit / area to ensure that all work carried out reaches the required levels of safety and technical policies and procedures., • Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met., • Maintaining strong customer focus, to support and deliver market leading C-SAT (Customer Satisfaction) scores., • Responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved., • Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc., • Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate, • Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks), • Maintain strong customer focus, to support improved OFGEM score, • Monitor, meet and strive to exceed all business performance targets, • Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents, • Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working, • Manage their business unit to promote team working and collaboration, • Carry out the appropriate performance reviews and development of staff, defined by P&OD, • Ensure that Occupational Health requirements are implemented, • To be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation, • Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence, ensuring close out of all actions within agreed SLA, • Relevant Gas Qualification, • IGEM incorporated / technical engineer, • SHEA (Gas), • NRSWA 1991 (Supervisor), • SCO 1, 2, 4 & 5 (MR2), SCO 1, 2 & 5 (MR1), • IOSH, • NEBOSH (preferred), • NCO Gas Level 3, • ILM etc We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

• £31,827 - £35,000 per annum, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard. Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience), • Valid MOT Testing Licence We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Technical Services Engineer Permanent Role Can be based from any of our UK office locations but will have travel UK wide Leeds / Manchester / Birmingham / London / Bristol / Glasgow Competitive Salary & Benefits Summary The purpose of the role is to support the operations teams in delivering a safe, compliant HV installations, meeting the clients specification and functional needs whilst ensuring that safety and quality procedures are fully implemented during the design, planning, installation and commissioning phases. Some of the key deliverables in this role will include: • Demonstrate appropriate health & safety leadership to ensure the safety first and foremost message is visible and alive throughout all activities., • Lead the HV commissioning management on projects to achieve company, team and individual objectives relating to the implementation of best value design, management of opportunities, risk mitigation, and technically excellent installations., • Provide commissioning advice and assistance to other areas of the business and support business development, actively promoting our HV commissioning and operational capability., • Assist the commissioning manager HV in the production of project commissioning fees. Prepare site visit reports for senior stakeholder, highlighting progress, risks, opportunities and resource issues., • In conjunction with the project team, ensure that commissioning documentation is produced in line with the NG Bailey standard procedures. Manage the commissioning activities in line with documentation, highlighting any issues, risks, opportunities as necessary to ensure the commissioning procedure is successfully completed., • Assist the project manager to define the work scope of external commissioning. Coordinate as required the commissioning activities in line with agreed scope., • Build and maintain mutually beneficial customer, key supplier and internal relationships. Promote the HV team and actively seek out new opportunities., • Maintain knowledge of new and existing equipment and seek opportunities to gain specific knowledge of HV commissioning best practice., • Significant experience working on high voltage installations at authorised person level, • Significant experience of managing quality control procedures including off site witness testing, • Fully qualified installation electrician or equivalent practical qual We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Car/Car allowance, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days, • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Life Assurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-LO1 #LI-onsite

Senior Planner (MEP) Manchester Permanent Position Competitive salary, car or car allowance + flexible benefits We have an exciting new opportunity for a Senior Planner from an MEP background, or who understands MEP projects through working for a main contractor, to join our NW team. The main purpose of the role is to plan the allocated high value / complex project producing workable realistic and efficient programmes of work which meet an appropriate standard for the contract conditions and both internal and client requirements. Plans will be implemented with the best-practice approach utilising Critical Path Analysis, Resource Planning, Cost Management and Progress/Productivity Monitoring and Control. This is a permanent staff position with NG Bailey. Responsibilities Key deliverables in this role are: • Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a ‘Contract Baseline’ programme for each allocated project; that aligns with the agreed formal contract, price and work scope, and reduces risk for NG Bailey., • In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary., • Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis)., • Maintain and update contract baseline in line with agreed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans., • In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle., • Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. To be successful in this role you will have: • Experience working as a planner or senior planner on medium/large scale MEP projects is essential, • Asta or Primavera P6, • Construction site experience, • Rail project experience (desirable), • Car/Car allowance or salary sacrifice car scheme, • 25 days holiday per annum, plus bank holidays, • Pension with leading provider and up to 8% employer contribution, • Private healthcare, • Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice), • Discounts, • Personal development programme Next Steps: As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-MD1 #LI-onsite

A Ground Support Equipment (GSE) Mechanical Engineers main responsibilities will be to help maintain, repair, and operate my clients specialised vehicles and equipment located at Manchester airport.\n\nMechanical Engineer benefits\n\n * £46,000 - £47,000 base salary\n\n * 6% employer pension contribution\n\n * 3x salary Life Assurance\n\n * Private Medical coverage\n\n * Employee Assistance Programme (EAP)\n\nWorking hours: choose which option fits you best:\n\n * 4 day on 4 days off (6am – 6pm)\n\n * Monday to Friday (9am – 5.30pm)\n\nMechanical Engineer Main Duties and Responsibilities:\n\n * Repair vehicles and plant machinery as requested by the Workshop Supervisor\n\n * Carry out inspections, brake and smoke tests and show all defects to the Workshop Supervisor before commencing with any repairs or booking out any parts\n\n * Diagnose and inform the Workshop Supervisor of all work and parts required before commencing job\n\n * Present service orders via the tablet to storeman to enable parts to be supplied\n\nKnowledge and Skills essential for this role\n\n * Motor mechanics / Mechanical engineering on HGVs and more\n\n * Analytical and numerate with good communication skills\n\n * Customer oriented / service delivery focussed\n\n * General knowledge of health and safety regulations\n\n * LGV Level 3 or equivalent in Motor Mechanics\n\nIf this role is of interest to you and you wish to hear more about it, then please send your fully up to date CV to Ian Baldry at VPss Recruitment by pressing Apply Now

MFD Field Service Engineer Manchester & Surrounding Areas £30,000 – £35,000 DOE + Company Vehicle & Fuel Card The Opportunity I’m currently working with a well-established and growing managed print and document solutions provider who are looking to add an experienced MFD Field Service Engineer to their team, covering Manchester and the surrounding areas. The business is primarily a Toshiba dealership, with a smaller install base of Develop devices, and they have recently partnered with Ricoh, making this an exciting time to join as they continue to expand their offering. The Role As a Field Service Engineer, you’ll be responsible for the installation, maintenance, and repair of MFDs across a varied client base. This is a customer-facing role requiring both strong technical ability and excellent service skills. Key Responsibilities • Service, maintain, and repair MFDs on-site across your territory, • Install and configure new devices, including network setup, • Diagnose and resolve technical faults efficiently, • Support a mixed fleet, primarily Toshiba, with some Develop and Ricoh machines, • Deliver high levels of customer service at all times, • Minimum 2 years’ experience in MFD / photocopier service and repair, • Manufacturer trained – ideally Toshiba or Ricoh (other manufacturers considered), • Strong networking skills (installation, configuration, connectivity), • Ability to work independently in a field-based role, • Full UK driving licence “SER-IN”

Freelance AV Technician - Manchester\n\nDay Rate: £210\n Location: Onsite (Manchester)\n Contract: Freelance / Ad-hoc support\n\nAbout the Role\n\nMy client is looking for an experienced Freelance AV Technician to provide onsite support across their Manchester offices. This is a hands-on technical role delivering high‑quality meeting room support, preventative maintenance and break/fix services.\n\nKey Responsibilities\n\nProvide onsite AV/IT support across meeting rooms and collaboration spaces\nDeliver meeting room setup, live event assistance, and technical troubleshooting\nCarry out preventative maintenance on AV systems to ensure optimal performance\nRespond to and resolve break/fix issues efficiently and professionally\nLiaise with internal teams and external vendors when required\nMaintain accurate logs, reports and equipment documentation\n\nEssential Skills & Experience\n\nStrong background in AV systems, including videoconferencing (Teams, Zoom), displays, DSPs, microphones, control systems etc.\nConfident supporting users in fast‑paced corporate environments\nSolid fault-finding and troubleshooting skills\nProfessional, proactive, and customer‑focused approach\nAbility to work independently on a freelance basis\n\nWhat's on Offer\n\n£210 per day\nFlexible freelance work\nOpportunity to support a well‑known client with modern AV environments

We are looking for an experienced and enthusiastic Team Leader to join our dedicated team of staff at our Salford Physical Disabilities Service. As a Team Leader, you will work closely with the Registered Manager and Deputy Manager ensuring the effective delivery and daily operational management of our service. You will be responsible for leading a team of staff, providing supervision, coaching, performance management, and support to the staff team. You will ensure the provision of person-centered support that enables customers to maintain their independence, enhance their wellbeing, and enjoy opportunities for personal development. Your role includes overseeing the deployment of staff to meet individual needs and preferences within available resources, identifying training needs (both mandatory and service-specific), and maintaining accurate records. You will respond to referrals, undertake initial assessments of need, and ensure all service users have co-produced support plans and designated Key Workers. Establishing clear goals and pathways towards greater independence for service users, you will organize regular person-centered reviews, putting each person’s views and journey at the heart of planning and decision-making. Working closely with local multi-disciplinary teams and community-based agencies, you will provide holistic, wrap-around support. You will maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere. Facilitating service user engagement, involvement, and peer support, you will support with ensuring robust quality monitoring methods. You will provide exceptional customer care, proactively communicate with stakeholders about risk management and the welfare of the people we support. Your strong ethical duty of care and commitment to safeguarding vulnerable individuals will be at the core of your work. If you’re interested in this opportunity and would like to discuss it further, please contact Lea Kerrigan, Registered Manager on or Marie Walsh, Deputy Manager on . Vacancy Reference Number: 85613 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Employer description: Mel's Computer Care is a small but expanding computer support company based in Sale. We’re growing because our customers appreciate our personalised service. Overview: You will need to have excellent communication skills via face to face, telephone and email, you must be able to converse with non-technical people without technical jargon and be able to build and maintain good relationships with clients and colleagues. As well as being both self-motivated and self-disciplined, you will be able to remain calm under pressure and be a tenacious problem solver. You will be eager to learn with an ability to self-teach in areas of uncertainty. Finally, you should possess a strong customer service ethos with a hunger to develop and improve your experience. Responsibilities • Diagnosing faults with hardware and software., • Rectifying faults., • Carrying out installations, upgrades, new builds etc., • After-sales support., • Experience of delivering support and technical expertise to end users., • Good system, software and hardware diagnostics, fault-finding and problem-solving skills., • PC Hardware installation, maintenance, best practices and troubleshooting., • Microsoft Windows 10 & 11., • Good Communicator., • Friendly and Approachable., • Willing to learn and pursue a career in IT., • Team player., • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, Monday to Friday. Required to work 2 Saturdays per month. Benefits: • Company pension (gov contributed), • Employee discount, • On-site parking, • Sick pay (SSP), • 24/7 Employee Assistance Programme A real opportunity to grow with the business, and progress through a further development course after completion. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Community Investment Officer Graduate Location Manchester, Didsbury Salary £24,088 - Pay award pending (April 2026) Closing Date - Thursday 30th April Assessment Day - Late May 2026 Final Stage Interview - June 2026 Role Overview As a Graduate Community Investment Officer, you’ll play an active role in helping Great Places create thriving, resilient communities. Working as part of a passionate and supportive team, you’ll get handson experience delivering projects that improve customers’ wellbeing, skills, and opportunities. You’ll build relationships with residents and partners, support meaningful community initiatives, and help shape the future of our neighbourhood programmes—while developing your own skills through structured training, mentoring, and real-world impact. What you’ll be doing as a graduate at Great Places......... • Support the delivery of community projects and events, helping to plan activities, coordinate logistics, and engage residents., • Build strong relationships with customers, listening to their needs and connecting them to the right support or opportunities., • Work closely with local partners—such as councils, charities, and training providers—to strengthen community services., • Gather and analyse data, including feedback from residents, to help measure social impact and improve programmes., • Contribute to funding bids, reports, and case studies that showcase the difference our work makes., • Help run community consultations and outreach activities, ensuring every voice is heard—especially those less often represented., • Support collaboration across Great Places teams, working with colleagues in Employment & Skills, Neighbourhoods, and Customer Experience., • Someone who wants to build a career with purpose, • A team player who brings a positive, helpful attitude, • Someone open to learning and developing their skills and experience, • A good listener who takes pride in detail and follow-through, • A minimum 2:2 ideally within a relevant subject area, or an interest in this subject area within the last three years, • A clean UK driving licence and access to a car is desirable, • Excellent written and verbal communication skills, • Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time, • Keen eye for detail and good organisational skills, • Experience of working in a customer focused environment, with a proven ability of delivering customer service, • Competent level of ICT skills including the full range of Microsoft applications, • A fully accredited apprenticeship/ qualification plus additional short qualifications to aid in your development, • Full equipment to help you perform best at your role, • Dedicated time each week for studying and learning, • Mentorship and line management from senior professionals, • A warm, inclusive team where your ideas and growth matter, • Opportunities to shadow across the business and contribute to the social housing sector, • Access to our Growing Greatness talent programme including workshops, networks, and development activities

Independence & Wellbeing Graduate Manchester, Didsbury (HQ) 24,088 - Pay award pending (01/04/2026) Fixed Term Contract – 2 Years Full Time Closing Date - Thursday 30th April Assessment Day - Late May 2026 Final Stage Interview - June 2026 Role Overview Reporting to the Service Development Manager, the Independence and Wellbeing Graduate Officer will be part of the specialist team responsible for the quality and improvement of our specialist support services. You will spend time working across our portfolio of services to develop an in-depth knowledge of Independence & Wellbeing What you’ll be doing as an Independence and Wellbeing Graduate..... · Ensuring the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places · Horizon scanning and reporting on sector change and new national, or regional policy changes relating to specialised housing · Undertaking research into specialised housing and homelessness best practice to support the continuous improvement of our services and the development of Strategy · Undertake project work to support the Independence & Wellbeing management team and the Independence and Wellbeing Strategy · Supporting the Service Development team to produce reports and management information for internal and external Quality Assurance audits including reviewing and assessing effective practice. · Supporting the Service Development Manager with the development of Independence and Wellbeing operational procedures and guidance · Supporting the development of new specialised housing schemes for vulnerable customers · Supporting the Independence & Wellbeing management team with bid submissions to retain business or grow the service portfolio · Contributing to a culture of innovation and continuous improvement · The development of Reports for the department and senior management team. · Working within the Independence and Wellbeing framework, focussing on delivering our purpose and adhering to our principles. · Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity · Treating customers and colleagues with respect and empathy · Working 35 hours per week and having a flexible approach to work What you’ll need… · A minimum 2:2 achieved in the past 3 years, ideally within a relevant subject area · GCSE maths and English or equivalent at grade C/4 or above · A clean UK driving licence and access to a car would be desirable · Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service · Excellent written and verbal communication skills · Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time · Keen eye for detail and good organisational skills · Competent level of ICT skills including the full range of Microsoft applications and the ability to use technology such as a mobile phone, tablet and laptop · Commitment to completing all parts of the training programme · Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy

Graduate Property Manager Manchester, Didsbury (HQ) 24,906 Temporary, Full Time Closing Date - Thursday 30th April Assessment Day - Late May 2026 Final Stage Interview - June 2026 Role Overview Reporting to the Operations Manager, you will develop, co-ordinate and ensure delivery of a comprehensive generic housing management service to the Association’s Leasehold and affordable housing properties (included rented and shared ownership) and assist in the design proposals for new developments. you will provide a high-quality, responsive and value-for-money housing management service to our customers and an exceptional “first point of contact resolution” customer experience. What you’ll be doing as a graduate Property Manager at Great Places · To undertaking regular estate visits and monitoring of service contracts, addressing property and estate management issues ensuring that service is delivered proactively and taking steps to address any contract under performance. · To co-ordinate the delivery of a comprehensive leasehold, tenancy and estate management service to a defined neighbourhood or “patch” on a range of issues including rents and rent arrears, tenancy/leasehold management, anti-social behaviours and general housing advice developing effective prevention and intervention services. · Ensure responsive and planned repairs carried out to properties are of a high standard, delivered well, within budgets and in accordance with legislative requirements. · To be involved in the preparation of service charge accounts and budgets. · To deliver value for money and manage resources effectively and efficiently, ensuring that targets (financial and non-financial) are met; · To promote Great Places to employers, sector bodies, and the local community, developing effective partnerships with employers, the funding agencies and other representative bodies; · To observe all policies / procedures / working practices / regulations and in particular to comply with Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy · To undertake appropriate training and staff development. · To identify and develop individual contribution in the delivery of the Great Places competency framework What we are looking for.......... · Someone who will maintain strict confidentiality of sensitive information · Professionalism, integrity and respect for diversity · A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing · To ensure the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places; · A team player who brings a positive, helpful attitude · Someone open to learning and developing their skills and experience · A good listener who takes pride in detail and follow-through · Someone who is motivated by improving people’s lives · Develop an in-depth knowledge of properties and customers within the patch and focus on making connections with customers and other stakeholders. · To promote the range of tools to enable customers to manage their rent accounts independently and provide advice about the ways they can access financial help What you’ll need......... · A high level of attention to detail · Able to work as part of a team as well as on own initiative · Ambitious with a personal drive to succeed · Commitment to work in partnership with others for the benefit of Great Places · Personally positive and highly motivated · Professional and value led with integrity, inclusivity and respect for diversity · The ability to work well during periods of change or uncertainty · Willingness to learn and ambition to become a leader within your chosen field · Ability to build and maintain trust and respect · Adopt a flexible working style to ensure the delivery of a high standard of service and positive customer experience. How we support you and your career at Great Places…. · A fully accredited qualification to aid in your development · Full equipment to help you perform best at your role · Dedicated time each week for studying and learning · Mentorship and line management from senior professionals · A warm, inclusive team where your ideas and growth matter · Access to our Growing Greatness talent programme including workshops, networks, and development activities · Support from our Emerging Talent and Development Specialist which will include reviews, check-ins and the opportunity to discuss your progress

Coffee Engineer\n\nManchester\n\n£42,000 - £48,000 Basic + Senior Role + Job Satisfaction + Training + Progression + Work-Life Balance + Stability + Company Van + Travel + Immediate Start\n\nAre you a Coffee Engineer looking for a role where you can lead from the front and make a real impact? Do you want to join a growing business that values its engineers, offers structured progression, and gives you the opportunity to support and develop a high-performing team?\n\nThis is a fantastic opportunity to join a rapidly expanding company within the coffee and hydration sector, operating across a regional patch. With continued growth and investment in its people, this business is focused on developing leadership within its engineering teams. You'll play a key role supporting engineers in the field, improving standards, and driving operational excellence while still remaining a hands-on Coffee Engineer.\n\nYour Job As A Coffee Engineer Will Include:\n\n* Supporting and mentoring Field Service Engineers across your region\n\n* Acting as the first point of contact for technical and operational queries\n\n* Attending escalated jobs and providing advanced fault-finding support\n\n* Conducting site audits, coaching visits, and ensuring best practices\n\n* Carrying out planned and reactive maintenance when required\n\n* Supporting customer issue resolution and ensuring high service standards\n\n* Collaborating with service, operations, and training teams to drive improvements\n\nAs A Coffee Engineer You Will Have:\n\n* Strong background in coffee machines, hydration equipment, or similar electro-mechanical systems\n\n* Proven experience as a Field Service Engineer with leadership or senior responsibilities\n\n* Excellent fault-finding and diagnostic skills\n\n* Strong communication and team support/mentoring ability\n\n* Full UK driving licence (essential)\n\n* Willingness to travel regionally in a field-based role\n\nApply now or contact Billy on (phone number removed) for immediate consideration\n\nKeywords: coffee engineer, senior engineer, field service engineer, coffee machines, hydration equipment, electro-mechanical, fault finding, troubleshooting, maintenance, service delivery, team leader, mentoring, audits, UK wide, remote, field based, engineering leadership, Manchester, Wigan, Liverpool, Bury

Front of House Leader Full time Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we're looking for Leaders, inspirers, and drivers of their teams, our Front of House Leaders are our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret - keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it's what makes them, them - whether it's rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow. About you • Be kind, honest and generous: bring genuine warmth and your authentic self to work every day., • Bring your passion: share our passion for exceptional customer service., • Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special., • Hourly rate is £15.26 (inclusive of mystery shopper bonus), • After initial training, earn an extra £5 per hour for any shift started between 3-5am, • 28 days annual leave (pro-rata if you're part-time), • Pension scheme, • Life Assurance at 3x annual salary & virtual GP, • Healthcare cash plan, • Free food and drink while you're working, • And when you're not, you'll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day), • Loyalty award after 5, 10, 15, 20 years' service, • Regular rewards and recognition for amazing standards, • Access marketplace discounts on shopping, travel, fitness, dining, tech and more, • Flexible working hours, means you have the time to do what's important to you, • Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore., • Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong., • Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!, • Happy Teams Happy Customers, • Amazing Standards Every day, • Never Standing Still, • Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team

Delighted to be once more working with this PE backed business services Group who are searching for a data-driven, commercially minded Growth Lead/Manager to design, enable and optimise commercial initiatives that help frontline teams and channels sell more effectively. This includes developing commercial propositions, identifying cross-sell opportunities within the existing base, improving channel performance, and activating targeted campaigns that accelerate customer acquisition, improve conversion performance, and unlock new revenue opportunities across their product portfolio. This is an excellent opportunity to join this business at an exciting time, reporting directly into a new Head of Division with extensive experience in the industry, who will be a great mentor. He is seeking an ambitious, career hungry individual to really drive commercial performance and become a leading figure within this hugely significant area of the business. This role will offer ownership of the end-to-end growth funnel-driving measurable improvements in acquisition, activation, retention, and monetisation across service lines. Acting as as the conduit between marketing, digital, product, engineering and commercial, this role is high-impact and hands on with significant visibility across the business. More specifically you will be responsible for the following: • Develop and optimise channel strategies across digital, retail, partner and B2B routes., • Identify new demand channels and growth loops, • Build and run experiments across web, mobile, onboarding and CRM journeys., • Use data to scale winning experiments and retire underperforming ones., • Analyse the full acquisition funnel from impression to activation, installation, and first bill., • Build dashboards to track key KPIs, use insights to recommend high-impact growth priorities., • Work with marketing on paid campaigns, audience segmentation, message testing, and landing page optimisation., • Work with data teams to improve tracking and measurement frameworks., • Align with commercial teams on pricing, promotions and packaging strategies., • Feed customer insights into service, operations and engineering., • Lead continuous improvement of customer journeys (sign-up, installation, renewal, support). They are seeking a candidate with proven experience in growth, digital marketing, product, or commercial roles. Ideally within telecoms, tech, broadband or subscription-based services, you will have strong analytical skills, with the ability to turn data and insights into clear, actionable commercial strategies, along wiith an understanding of multiple routes to market, including direct sales and partner channels. The ability to work cross functionally is key, to influence and collaborate across teams without direct authority. An excellent salary and benefits package is offered, plus ample opportunity for career progression and development. Shortlisting due to take place w/c 6th April, with interviews taking place the following weeks so please do apply without delay. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.

Rate: £143 per day / £20.40 per hour (PAYE) Duration: ASAP start - end of September Location: Manchester (Anchor Days: 2x monthly - second Thursday of the month and the Thursday following the fourth Tuesday) Your new companyA leading North West housing provider committed to delivering high-quality, compliant and customer-focused services. The organisation is undergoing significant transformation across its rent and service charge functions, creating an opportunity for a skilled Rent Setting Team Leader to support regulatory compliance, system development and operational excellence. Your new roleYou will lead the Rents Team to deliver accurate, timely and compliant rent setting in line with statutory and regulatory requirements. The role involves overseeing rent accounting processes, ensuring data integrity between housing and finance systems, and supporting the annual rent review cycle. You will play a key role in transforming the rent service, improving processes, and maximising system functionality-particularly around the implementation of rent and service charge modules within Active H. This is a hands-on leadership role requiring strong system capability, excellent communication, and the ability to drive performance and service improvement. What you'll need to succeed • Experience in staff management and development, • Strong verbal and written communication skills, • Ability to plan, prioritise and manage workloads, • Flexibility and enthusiasm in a changing environment, • Confident IT user, including Microsoft Office, • Strong numeracy skills, • Commitment to team working, • Competitive PAYE rate, • Opportunity to lead a key function within a respected housing provider, • Involvement in major transformation and system development projects Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Paint Sprayer (Industrial) Location: Manchester (Greengate, M24)Rate: Up to £15.49 per hour + 15% shift allowanceJob Type: Contract (6 months)Hours: 36 hours per week | Weekly payStart Date: Immediate Overview We are currently recruiting for 2 experienced Industrial Paint Sprayers to join a busy engineering facility based in Manchester. This is a great opportunity for candidates with strong industrial painting experience to secure a long-term contract role with consistent hours and structured shifts. Key Responsibilities • Carry out surface preparation including masking and sanding, • Apply coatings using 2-pack spray paint systems (undercoats and topcoats), • Ensure all coatings meet required quality and customer specifications, • Clean and maintain paint shop equipment (paint guns, air lines, paint pots, etc.), • Maintain a clean and safe working environment in line with HSE standards, • Handle and dispose of materials and hazardous waste correctly, • Support continuous improvement initiatives and team activities, • Monday to Thursday: 06:00 - 14:00 | Friday: 06:00 - 12:00, • Monday to Friday: 14:00 - 22:00 | Friday: 12:00 - 18:00Requirements, • Proven experience as an Industrial Paint Sprayer, • Experience using 2-pack spray painting systems, • Background in an engineering or manufacturing environment, • Strong understanding of HSE and PPE requirements, • Ability to work efficiently and meet deadlinesDesirable, • NVQ Level 3 in Industrial Paint Occupations, • Experience operating overhead cranes, • 3-5 years' experience within an engineering environment

Job Title: Telemarketing Executive x3 – Broadband & VoIP Solutions Location: Manchester Salary: £25,000 – £35,000 base + unmatched and uncapped commission structure Job Type: Full-time | Permanent About the Company: My client are a growing telecoms reseller delivering high-quality Broadband and VoIP solutions to businesses of all sizes. As an independent provider, they offer tailored, cost-effective services with a strong focus on reliability, customer support, and flexibility. To support their growth, they are looking for a dynamic Telemarketing Executive to generate new business leads and support their sales pipeline. Role Overview: As a Telemarketing Executive, you’ll be the first point of contact for many of their future clients. Your role is to engage potential business customers, pitch the benefits of their Broadband and VoIP packages, and generate qualified leads for their sales team. Key Responsibilities: • Make high-quality outbound calls to potential B2B customers across various industries., • Present the benefits of switching to their VoIP phone systems and Business Broadband services., • Understand the telecom needs of each prospect and align their offerings accordingly., • Qualify leads and schedule appointments or callbacks for the field or account sales teams., • Follow up on warm leads from marketing campaigns, web enquiries, or referrals., • Record accurate notes, lead status, and next steps in the CRM., • Consistently hit weekly call and lead generation targets. Essential Requirements: • Previous experience in B2B telemarketing, lead generation, or telesales., • Confident communicator with excellent phone manner., • Persuasive and professional approach to selling technical services., • Self-motivated, target-driven, and resilient., • Basic understanding of broadband and VoIP concepts (training provided). Desirable Requirements: • Experience working for a telecoms or IT reseller., • Familiarity with hosted VoIP platforms (preferably LG IPECS), • Experience using a CRM system What is on offer: • Competitive base salary + uncapped commission, • Structured onboarding and ongoing telecoms training, • Friendly, supportive team environment, • Career progression as the business scales, • Flexible working options available after probation How to Apply: Please email your CV to Michael Hodson on if you think you have the right credentials or give me a call on . “SER-IN”

Construction Lecturer (Multi-Skills) Location: Manchester Contract Type: [Full-time/Part-time, Permanent/Temporary] Are you passionate about sharing your trade expertise and shaping the next generation of skilled professionals? We’re looking for a dedicated Lecturer (Multi-Skills) to join our dynamic Construction team, delivering high-quality teaching across a range of trades including: • Carpentry & Joinery, • Brickwork, • Plastering, • Painting & Decorating, • Plumbing What We’re Looking For: • A relevant teaching qualification or willingness to work towards one, • Qualified to at least Level 2 in one trade area, with competence in at least one additional trade, • Minimum of 2–3 years’ experience in a lecturing or training role within Further or Higher Education, • Strong understanding of innovative teaching techniques and internal quality processes, • A professional, customer-focused approach with excellent attention to detail Key Responsibilities: • Deliver engaging lessons across multiple trade disciplines to further education learners, • Develop curriculum materials and assess student work to ensure learning goals are met, • Lead and coordinate course teams, contributing to course verification and quality assurance, • Support student recruitment, guidance, and progression through mentoring and coaching, • Maintain up-to-date knowledge in your specialist areas and contribute to departmental development Benefits of working for Reed Further Education/our client: • Exclusive representation to leading FE colleges and training providers in the area, • 1-2-1 Specialist Consultant who will search for jobs on your behalf. CV writing and job interview tips!, • The ability to sign up to a Health Cash Plan and Reed Discount Club., • Entitlement to Statutory Sick Pay, Statutory Maternity, Paternity and Adoption Pay, Parental Leave and Antenatal/Pre-Adoption Appointment Payment, • Access to Training and Development - Reed Assessment Centre - Reed Learning., • Eye Test and Spectacle Vouchers, • Great referral bonus’ (up to £200 per successful referral!) To apply for this role, please send us your updated CV by clicking 'Apply Now'. Your application should demonstrate your passion for educational support and your commitment to safeguarding and promoting the welfare of children and young people. Not looking for a teaching role? We are also registering support staff, assessors and technicians, and other FE positions including HR, finance, facilities, administrators. We also have a specialist team of interim and senior management consultants with over 20 years’ experience in the sector. "All candidates who register with Reed Further Education will have 2 years’ referencing taken up and will be required to have a DBS check completed. All offers are conditional upon satisfactory background checks - If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group."

UX Product Designer – Manchester Our client based in Manchester is seeking a talented UX Product Designer to craft intuitive, impactful digital experiences that make a real difference. This is a fantastic opportunity to join a forward-thinking team and help shape products that users love. What You’ll Do • Support Discovery & Strategy – Help frame problems, test ideas, and guide your squad toward validated solutions., • Design Holistic Experiences – Own the end-to-end user journey, ensuring products deliver value and feel effortless to use., • Conduct & Apply UX Research – Plan and run user interviews, usability testing, and embed insights into every design decision., • Facilitate Collaboration – Contribute to workshops and design sprints to align stakeholders and accelerate discovery., • Balance Business & User Needs – Create solutions that are desirable, feasible, and commercially viable., • Champion Design Systems & Accessibility – Ensure consistency, scalability, and compliance with WCAG 2.2 AA standards., • Solid experience in UX and product design, with exposure to service design, user research, content design, or strategy., • Hands-on experience designing for native mobile apps (iOS and/or Android), with a deep understanding of platform guidelines and mobile UX best practices., • A collaborative mindset and the ability to work cross-functionally to deliver innovative solutions., • A strong grasp of interaction design, user behaviour, and usability principles., • Commitment to inclusive UX design and accessibility from the start., • Proficiency in Figma and confidence working with design systems., • Experience with user research, usability testing, and UX evaluation methods.

Data Engineer Manchester (Hybrid) £55,000-£60,000 Our client is an established, fast-growing digital business on a mission to transform the way customers access financial products. With a large team of people across multiple locations, the organisation prides itself on an innovative, data-driven culture where teams are empowered to work autonomously, collaborate effectively, and continuously improve. The environment is energetic, modern, and forward-thinking, with a strong focus on solving complex customer problems and redefining what a seamless digital experience looks like. This is an exciting opportunity to join a business investing heavily in its data capabilities as it continues to scale. Role Purpose As a Data Engineer, you will take ownership of the organisation's data platform, covering both SQL Server workloads and a modern cloud-based data ecosystem. You'll ensure the reliability, scalability and performance of data pipelines, enabling high-quality analytics and supporting self-serve visualisation for teams across the business. This is a hands-on role where you'll help evolve the data architecture, contribute to the development of cloud-based solutions, and play a key part in strengthening data governance, quality, and accessibility. Data Engineer Responsibilities • Data Reliability & Performance, • Maintain and optimise SQL Server databases hosted on AWS RDS., • Troubleshoot SSIS packages and scheduled jobs., • Conduct performance tuning, query optimisation, indexing and cost efficiency reviews., • Support backup, disaster recovery and high-availability strategies., • Ensure high levels of data reliability for operational and reporting systems., • Modern Data Platform Development, • Contribute to the build and enhancement of a data lake / lakehouse architecture., • Work with AWS tools such as S3, Glue and Lambda., • Develop robust, scalable data pipelines., • Prepare clean, structured datasets for visualisation tools (preferably Tableau)., • Collaboration & Continuous Improvement, • Partner with Product, Engineering and Analytics teams to deliver end-to-end data solutions., • Support data governance, security and quality initiatives., • Stay curious and adaptable, especially as AI continues to reshape data engineering practices. Essential Skills & Experience • Strong SQL Server expertise (T-SQL, performance tuning, indexing)., • Experience managing SQL Server environments within AWS RDS., • Hands-on SSIS development experience., • Proven background in building and maintaining data pipelines., • Experience preparing data for BI/visualisation tools (Tableau desirable)., • Strong analytical, problem-solving and communication skills., • Knowledge of data warehousing and/or data lake concepts., • Any Data DevOps experience (e.g., Terraform, GitHub) would be highly beneficial. Experience & Behaviours • You'll bring experience in a similar data engineering or senior backend engineering role, comfortable working in cloud-based production environments. This role suits someone who takes real ownership-not just of their code, but of platform stability, data quality, and best practice.

Data Team Lead Manchester (Hybrid) £65,000-£70,000 Role Purpose An established, data-driven fintech organisation is looking for a Data Team Lead to guide a high-performing data engineering team. In this position, you will combine hands-on technical expertise with people leadership to deliver reliable, scalable and actionable data solutions across the business. Data is central to the company's product development, customer experience, decision-making and commercial operations. The organisation operates with a hybrid data landscape, blending mature enterprise data technologies with a modern, evolving Lakehouse-style architecture. This approach supports large-scale analytics, real-time data processing and advanced data science workloads. The successful candidate will play a critical role in shaping how the data platform evolves, strengthening analytics capabilities and maturing data engineering practices. You will ensure the business can continue to scale its use of data without compromising quality, governance or performance. Data Team Lead Skills • Proven experience leading and developing high-performing, collaborative data engineering teams, • Strong background working with real-time, event-streaming data platforms, • Expertise in designing and managing modern data platforms, including both relational databases and cloud-based architectures, • Advanced SQL and T-SQL skills, with the ability to optimise queries, transformations and analytical workloads, • Experience administering Microsoft SQL Server, including upgrades, security, maintenance, backup/recovery and performance tuning, • Hands-on experience with AWS data services covering storage, compute and managed platforms, • Skilled in building and maintaining ETL/ELT pipelines using tools such as SSIS, Matillion or similar, • Experience delivering reporting and data visualisation solutions (e.g., Tableau), • Practical knowledge of event-driven or streaming data ingestion and processing, • Understanding of IaC (Infrastructure as Code) and automated infrastructure management, • Experience working with lakehouse or modern cloud-native data architectures, • Knowledge of ELT methodologies and cloud-based transformation frameworks, • Familiarity with data lakes, object storage and large-scale analytical data processing, • Experience working with non-relational or semi-structured data sources, • Understanding of modern data modelling for analytics and reporting, • Awareness of machine learning workflows or advanced analytics use cases, • Understanding of networking, security and access control within AWS or Azure, • Significant experience in a senior data engineering or technical leadership role, • Passionate about modern data technologies and staying current with industry advancements, • Naturally curious, proactive and eager to continuously learn, • Enjoys designing and maintaining systems that support scalability and long-term growth, • Collaborative and supportive, with a desire to mentor and upskill others, • Flexible and willing to work across all layers of the data stack

Technical Support & Product SpecialistManchester£50,000 - £60,000 basic20 day holiday plus banks, (Buy & Sell option), Pension, Progression OverviewWe are seeking a dedicated and experienced Technical Support & Product Specialist to join our team in Manchester. This role is ideal for a professional with a strong background in intruder alarms and panels, who thrives on delivering exceptional customer support and product training. The position involves a mix of office-based work, site visits, and collaboration with various teams to ensure our customers receive the highest level of service and expertise. Responsibilities • Provide technical support to customers via phone, email, and virtual platforms such as Microsoft Teams., • Conduct on-site visits to deliver product training and technical assistance to customers., • Collaborate with the sales team to support customer needs and ensure seamless product integration., • Troubleshoot and resolve technical issues related to intruder alarms and panels., • Develop and deliver comprehensive training sessions to customers, ensuring they are confident in using our products., • Maintain up-to-date knowledge of our product range and industry developments., • Proven experience with intruder alarms and panels is essential., • Experienced in installing and a great understanding of Intruder alarms, • Strong technical aptitude and the ability to troubleshoot complex issues., • Excellent communication skills, both written and verbal., • Ability to deliver engaging and informative training sessions to diverse audiences., • Proficiency in using virtual communication tools such as Microsoft Teams., • A proactive and customer-focused approach to problem-solving., • Respond to customer inquiries and provide technical support through various communication channels., • Visit customer sites to deliver hands-on product training and technical assistance., • Work closely with the sales team to address customer needs and provide technical expertise during the sales process., • Troubleshoot and resolve technical issues, ensuring minimal disruption to customers., • Stay updated on product developments and industry trends to provide informed support and training., • Salary up to £60,000, • Opportunities for professional development and training., • A dynamic and supportive work environment., • Flexible working arrangements, including a mix of office-based and on-site work., • Company vehicle or travel allowance for site visits. SER-IN

Senior Product Manager Overview This organisation is building a suite of innovative payment products, including a digital wallet, contactless solutions, and payment processing tools. Role Purpose We are looking for a Senior Product Manager to lead the product area, owning the customer-facing mobile wallet experience. This role focuses on how the wallet works end-to-end - from onboarding through to daily usage - ensuring a seamless, reliable experience delivered through mobile releases. You will: • Own and evolve the current wallet experience, • Lead the rollout of a new wallet version from early testing through to full release, • Operate effectively in a regulated, real-world environment, • Bring structure and clarity to ambiguous problem spaces This role suits a strong generalist Product Manager who takes ownership, focuses on outcomes, and can navigate complexity. Key Responsibilities Product Ownership • Customer signup, onboarding, and account setup, • Wallet balances, availability, and transaction history, • Core wallet actions (load, withdraw, transfer, account management), • Wallet states, statuses, and user-facing outcomes, • Representation and clarity of payment activity within the app, • Ensure wallet behaviour aligns with regulatory requirements across jurisdictions, • Translate compliance and risk requirements into clear product experiences, • Own the roadmap and backlog for the wallet, • Lead the development and rollout of the next-generation wallet experience, • Define priorities and translate ambiguous inputs into clear deliverables, • Collaborate closely with engineering and design teams, • Deliver improvements through incremental, well-managed releases, • Plan around mobile release processes (versioning, approvals, rollouts), • Ensure features are production-ready, including documentation and support handover, • Engage stakeholders across the business, • 4+ years’ experience as a Senior Product Manager, • Proven ownership of a customer-facing product or feature area, • Strong collaboration with engineering teams on systems, flows, and trade-offs, • Ability to balance user experience with operational and regulatory constraints, • Experience with mobile, platform, or API-driven products (desirable, not essential), • Strong ownership mindset with a focus on outcomes, • Experience within financial services or regulated environments, • Competitive salary, • Private health and dental care for you and your family, • Pension scheme, • Life assurance, • 26 days holiday plus bank holidays, • Professional development support, • Employee assistance programme, • Wellbeing and team events

The Site Reliability Engineer plays a critical role in ensuring that our AI-driven, cloud-native platform is reliable, observable, secure, and able to scale with the organisation’s growth. As we adopt intelligent agents, autonomous workflows, and increasingly complex distributed systems, the SRE ensures that resilience, performance, and operational excellence are built into everything we deliver. By partnering closely with Engineers, Architects, and the Engineering Manager, the SRE defines the patterns, tooling, and automation that enable fast, safe, and repeatable deployments. This role safeguards our production environment, drives continuous improvement across CI/CD and observability, and establishes the reliability practices that empower autonomous squads to move quickly without compromising stability. The SRE is essential to maintaining customer trust, supporting AI-first innovation, and ensuring our platform remains robust, secure, and highly available at scale. In this position you will ensure the reliability, scalability, and security of our engineering systems. Working closely with the Engineering Manager and Head of Engineering, the SRE will identify priorities to remove friction from engineering teams, streamline processes, and enhance operational excellence. This role combines software engineering principles with systems administration to deliver robust, automated, cost-effective, and secure-by-design solutions. Key Responsibilities Reliability, Performance & Security: • Design and implement strategies to improve system reliability, availability, and security., • Ensure all solutions follow secure-by-design principles, incorporating cybersecurity best practices from inception through deployment., • Own and optimise Continuous Integration and Continuous Deployment pipelines., • Embed security checks (e.g., static analysis, dependency scanning) into CI/CD workflows., • Implement and maintain monitoring solutions for infrastructure and applications., • Develop dashboards and alerting systems to ensure proactive incident and security event management., • Automate repetitive tasks to improve efficiency and reduce human error., • Build and maintain internal tools that support engineering productivity and security compliance., • Manage and optimise services across AWS and Azure environments., • Ensure scalability, resilience, and security of service-based architectures., • Lead incident response efforts, including security incidents, and conduct post-mortem reviews., • Proven experience in AWS and Azure cloud environments., • Strong background in CI/CD tools (e.g., Azure DevOps, Pipelines, GitHub Actions, Jenkins)., • Expertise in monitoring and observability platforms (e.g., Prometheus, Grafana, Datadog)., • Proficiency in scripting and automation (Python, Bash, PowerShell)., • Familiarity with containerisation and orchestration (Docker, Kubernetes)., • Solid understanding of networking, security, and cost optimisation in cloud environments., • Knowledge of cybersecurity principles, secure coding practices, and compliance frameworks., • A problem-solver with a proactive mindset., • Comfortable working in fast-paced, evolving environments., • Strong communicator who can bridge gaps between operations, development, and security teams., • Passionate about automation, scalability, cost efficiency, and security.

Our client is currently seeking an experienced Subsidence Engineer (Desk based / UK wide coverage). You will mainly deal with properties affected by subsidence.The Role • Handle a portfolio of subsidence claims involving landslips, sinkholes/voids and alternative intervention methods, on a project managed basis, • Attend site to carry out technical assessments and the investigation of claims, • Determine causation / defect diagnosis and policy liability, • Decline claims where appropriate, • Determine nature and extent of damage, • Prepare / submit full ABI reports, outlining findings and recommendations, • Oversee complex repair schemes, sub-structure and super-structure, • Liaise with contractors and all relevant external suppliers, • Work closely with and support the Contractor Network, • Review claims and deal with variationsSkills / Qualifications, • Prior subsidence / Loss Adjusting experience, • Ideally you will be MRICS, MCIOB, C.BuildE qualified... although this is not essential, • Strong communication skills, both written and verbal, • Excellent customer service, organizational & communication skillsInterested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims , , Job Ref: DC1017. For all other vacancies, take a look at our website - exchange-street.co.uk.

Data Engineer - Manchester (Hybrid) - 6 months + contract Skills - Data Engineer, SQL, ETL, Python, AWS If you enjoy solving messy data problems and turning them into clean, reliable pipelines, this could be worth a look. We're working with a growing tech business in Manchester that builds large scale data platforms used by major global organisations. Their product is built around real world data and analytics, and they're expanding the engineering team that keeps everything running smoothly behind the scenes. They're now looking for a Data Engineer to help develop and support the data pipelines that power customer reporting and analytics. You'll be working with large datasets, building ETL processes, improving performance, and generally making sure the data is accurate, reliable and scalable. It's a collaborative environment where engineers are trusted to solve problems, suggest improvements, and get involved in shaping how the platform evolves. What you'll be doing You'll spend your time building and improving data pipelines, working with both batch and real time processing across large datasets. A typical week might involve: • Writing and improving ETL jobs, • Working with Python and SQL to process and transform data, • Investigating and fixing tricky data issues, • Improving pipeline performance and reliability, • Collaborating with product and engineering teams to turn requirements into working data solutions, • Reviewing code and sharing knowledge across the team What they're hoping you'll bring You don't need to tick every box, but the sort of background that tends to work well here includes: • Experience working as a Data Engineer or in a similar data focused role, • Strong Python and SQL skills, • Experience working with cloud platforms (AWS or similar), • Confidence working with large datasets and complex data problems, • An interest in improving pipelines, tooling and processes The setup The team works on a hybrid basis from Manchester, usually spending two days a week in the office and the rest wherever you're most productive. There's also a shared on call rota once you're settled in, with additional compensation for this. For further details and to apply, please get in touch with jon.brass @ Circlerecruitment.com Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Barista Full time 35 hours per week Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we're looking for Our Baristas are brilliant team players who are passionate about what they brew.You'll handmake and lovingly pour all our Barista-prepared drinks (ice ones too). Taking your responsibility to make people their favourite drinks seriously. Before pouring a single customer's single espresso, you'll undergo weeks of training. Giving you all the skills, pace and confidence you need (or need topping up) to make the perfect organic Pret coffee. About you • Be kind, honest and generous: bring genuine warmth and your authentic self to work every day., • Bring your passion: share our passion for exceptional customer service., • Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special., • Hourly rate is £14.46 (inclusive of mystery shopper bonus), • After initial training, earn an extra £5 per hour for any shift started between 3-5am, • 28 days annual leave (pro-rata if you're part-time), • Pension scheme, • Healthcare cash plan, • Free food and drink while you're working, • And when you're not, you'll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day), • Loyalty award after 5, 10, 15, 20 years' service, • Regular rewards and recognition for amazing standards, • Access marketplace discounts on shopping, travel, fitness, dining, tech and more, • Flexible working hours, means you have the time to do what's important to you, • Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore., • Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong., • Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!, • Happy Teams Happy Customers, • Amazing Standards Every day, • Never Standing Still, • Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: • Own and lead Problem Management & Known Error activities within SLA and KPI timeframes., • Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes., • Troubleshoot application specific, hardware, and endpoint problems., • Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities., • Design automation to improve processes and reduce recurring incidents., • Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds., • Experience in IT support/problem management in a professional office environment., • Strong troubleshooting and analytical skills with excellent attention to detail., • Genuine passion for root-cause analysis and long-term issue eradication., • Customer-centric mindset with great communication skills (in-person, phone, email, chat)., • Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments., • Ability to prioritise effectively and take full ownership of tasks., • Collaborative team player who supports others and champions continuous improvement. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking an experienced Automation Service Engineer to join a forward-thinking team in the industrial/manufacturing sector. The business are based in Manchester, however this role is a UK wide service based position so we are open to applicants across the UK. It focuses on designing, implementing, and maintaining automated systems to optimise operational efficiency. Client Details The employer is a well-established organisation within the FMCG industry offering service solutions to a range of clients across the UK. They are a medium-sized company that values innovation and technical expertise in delivering high-quality solutions. Description As the Automation Service Engineer you will be tasked with the following; • Perform preventive maintenance during scheduled machine stops, including sensor calibration, system checks, and backup procedures., • Conduct troubleshooting and corrective maintenance for system failures., • Support commissioning and start-up of new automation equipment., • Provide technical advice to customer technicians on equipment usage and maintenance., • Recommend preventive part replacements to maximize system uptime., • Identify and report opportunities for process improvement and promote Voith products where applicable., • Maintain regular standby availability for limited call-out time., • Collaborate with experts via VPN hotline support when needed. Automation Systems Covered, • Quality Control Systems (QCS): scanners, sensors, • Machine Direction (MD) and Cross Direction (CD) controls and actuators, • DCS systems (primarily Siemens PCS7), • Field instruments and felt condition measurement, • Machine condition monitoring systems A successful Automation Service Engineer should have: • Degree or equivalent qualification in Electrical Engineering, Automation, or related field, • Proven experience in industrial automation, preferably in the paper industry, • Strong understanding of control systems, sensors, and actuators, • Familiarity with Siemens PCS7 and industrial communication protocols, • Excellent problem-solving and customer service skills, • Ability to work independently and proactively, • Competitive salary ranging from £55,000-£65,000, • Car Allowance, • 6% company pension contribution., • Health Cash Plan and life insurance., • 25 days holiday, plus bank holidays.

Agile Delivery Manager Manchester - Hybrid (2 days per week on site)Permanent - up to £60,000 dependant on experience Harvey Nash is proud to be partnered with a market leading Sports and Entertainment organisation, based in Manchester on the recruitment of a permanent Agile Delivery Manager. The successful Agile Delivery Manager will be responsible for ensuring high-quality, predictable, and outcome-focused delivery across one or two Agile teams within a fast-paced, regulated environment. Working closely with Product Owners, Engineering Leads, and stakeholders, the ADM drives team-level flow, supports effective planning and execution, and ensures that teams operate using consistent Agile practices aligned to organisational standards. This role focuses on hands-on delivery management, removal of blockers, management of dependencies and uplifting team performance, while escalating cross-team or systemic issues to the Agile Delivery Lead. ADMs play a key role in embedding best practices, supporting responsible gambling compliance, and enabling teams to deliver customer value efficiently and safely. Agile Delivery Manager Responsibilities:Team-Level Delivery & Flow • Manage day-to-day delivery across one or two Agile / Scrum / Kanban teams, ensuring predictable and sustainable flow., • (Optionally) facilitate Agile ceremonies (stand-ups, planning, refinement, reviews, retrospectives) and ensure teams follow agreed ways of working., • Work with Product Managers to support effective backlog management, planning, estimation, and prioritisation. Work with Engineering Managers to ensure solutions are created for the backlog items., • Build strong working relationships with Engineering, Product, and other Technology teams to ensure alignment on goals and delivery expectations., • Facilitate communication within and outside the squad, ensuring clarity of progress, risks, and decisions., • Track and report on team health, delivery progress, risks, and metrics such as initiative level WIP, cycle time and throughput., • Use data-driven insights to highlight improvement opportunities and work with the Agile Delivery Lead to implement enhancements., • Support delivery of work in line with compliance, regulatory, and responsible gambling obligations., • Promote Agile principles and help teams become more self-organising and high-performing., • Coach team members in Agile practices, fostering collaboration, accountability, and transparency., • Experience managing delivery for one or more Agile teams in a digital or technology environment., • Strong understanding of Scrum, Kanban, and Lean principles., • Ability to drive team-level delivery cadence, predictability, and continuous improvement., • Proven experience identifying blockers, managing risks, and supporting cross-functional collaboration., • Confident communicator able to work with Product, Engineering, and business stakeholders., • Data-driven mindset with familiarity in agile metrics such as throughput, cycle time, and DORA., • Experience supporting delivery in regulated industries (e.g., gambling, fintech, gaming)., • Strong problem-solving skills and ability to stay calm under pressure. If you're passionate about Agile Delivery and want to make a measurable difference, we'd love to hear from you. Please apply directly online, and if your application is successful, one of the team will be in touch. Always use these settings

Prestigious opportunity for a Network Solutions Design Engineer (Aruba) with a global leader in the provision of cutting-edge connectivity and digital solutions, delivering world-class broadband, mobile and network services.Our customer solutions design team lead the way in implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs. We are inviting you to join our success story based in Manchester, Sheffield, Leeds, Newcastle or Birmingham in a hybrid role 3 days a week in the office and 2 days remotely.Taking High Level Designs into Low-Level detail at the Post-Sale stage, implementing the solution followed by thorough testing before handing over to the relevant support or managed service teams. You will be responsible for: - • Capturing detailed customer technical requirements and translating them into technical solutions design, • Management and delivery of the technical direction of the solutions design, • Managing the review and validation processes for both new and in-life products and services, • Managing customer solutions design engagement, statement of work creation and 3rd party deliverables, • Facilitating strong customer relationships at a senior level, • Customer migration planning and implementation, • Resolving complex solution and service issues, leading root cause analysis and escalation, • Identification of potential risks, implementing controls and mitigations, • Experience in low level and high level design of complex network solutions, • Proven experience in network design, ideally with enterprise or public sector clients., • Strong stakeholder management and leadership skills, • HPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following would be highly advantageous:, • Aruba AOS-S Switches, • Aruba AOS-8 WLAN, • Aruba AOS-CX Switches, • Aruba AOS-10 WLAN, • Aruba Central, • Aruba ClearPass, • Aruba SD-WAN, • Knowledge of Cisco networking technologies advantageous:, • Traditional Cisco WAN, • Traditional Cisco LAN, • Cisco Wireless, • Cisco SDA, • Catalyst Centre Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Kitchen Leader Full Time 35 hours per week Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we're looking for As a Kitchen Leader at Pret a Manger, you'll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You'll act as a role model, promoting Pret's core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you'll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you'll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience. About you • Be kind, honest and generous: bring genuine warmth and your authentic self to work every day., • Bring your passion: share our passion for exceptional customer service., • Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special., • Hourly rate is £15.26 (inclusive of mystery shopper bonus), • After initial training, earn an extra £5 per hour for any shift started between 3-5am, • 28 days annual leave (pro-rata if you're part-time), • Pension scheme, • Life Assurance at 3x annual salary & virtual GP, • Healthcare cash plan, • Free food and drink while you're working, • And when you're not, you'll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day), • Loyalty award after 5, 10, 15, 20 years' service, • Regular rewards and recognition for amazing standards, • Access marketplace discounts on shopping, travel, fitness, dining, tech and more, • Flexible working hours, means you have the time to do what's important to you, • Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore., • Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong., • Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!, • Happy Teams Happy Customers, • Amazing Standards Every day, • Never Standing Still, • Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team

Software Developer Manchester £45,000 + Benefits Our client is a rapidly expanding technology company offering a Cloud-based POS system tailored for small and mid-sized retailers. Their customer portfolio consists of retailers within the outdoor sector, ranging from cycle to equestrian businesses. The company has transformed the UK cycle retail landscape and enabled smaller organisations to compete effectively against larger enterprises. At the outset of international expansion, they have established a strong presence in Ireland, Europe, the USA, and even Australia. This period marks a significant opportunity for new team members. As a result of their continued growth, our client is increasing the size of the Software Development team. We are searching for candidates with exceptional attention to detail who can contribute to the creation of industry-leading solutions throughout product update and release cycles. Responsibilities will include enhancing existing architecture as well as developing new products and features. The team is advancing and expanding its Cloud-based software platform by leveraging modern technologies, including Vue.js 3, .Net Core, Docker, and Azure Cloud. Key Responsibilities: • Collaborate within the team to develop industry-leading solutions., • Write software that is rigorously tested and complies with our code review standards., • Ensure all work adheres to company protocols and is effectively managed through the Jira issue management platform., • Work closely with your immediate and cross-functional teams, including QA engineers, product managers, and project managers., • Participate in Sprint meetings at head office twice monthly., • Maintain a strong focus on best practices, quality, attention to detail, and consistently strive to deliver outstanding results., • Support the growth and development of junior team members through guidance and mentorship., • Microsoft .Net (including Core, WebAPI, Kestral), • C#, • Azure DevOps, Git, CI/CD pipelines (Azure DevOps, GitHub Actions), • JavaScript/TypeScript, HTML, CSS, • Entity Framework Core, Microsoft SQL Server, • Strong problem-solving skills and curiosity, • Solid ICT knowledge (MS Office), • Excellent communication and numeracy, • Ability to meet deadlines under pressure, • Positive, collaborative attitude; works well independently or in teams, • Skilled in Azure, • Proficient with Vue.js, • Experienced in .NET Core, • Familiar with Docker, • Hands-on experience with Jira, • Legacy expertise in VB.NET and ASP Web Forms

We are seeking an experienced IT Service & Operations Lead to oversee the delivery of the IT services across the business. Based in Trafford Park, this role offers a hybrid working arrangement and will be pivotal in ensuring reliable day-to-day IT support while driving continuous improvement initiatives. You will lead the service desk function, mentor junior team members, manage third-party IT service providers, and act as the escalation point IT Service & Operations LeadLocation: Manchester, Trafford Park (Hybrid Working)Salary: £40,000Job Type: Permanent About the Company Our client is a well-established organisation operating across multiple sites within the manufacturing sector. Known for their commitment to quality and innovation, they have built a strong reputation in their industry and employ a large team across various locations. This is an exciting opportunity to join a forward-thinking business that values collaboration, operational excellence, and continuous improvement. About the Role We are seeking an experienced IT Service & Operations Lead to oversee the delivery of high-quality IT services across the business. Based at the company's head office in Trafford Park, this role offers a hybrid working arrangement and will be pivotal in ensuring reliable day-to-day IT support while driving continuous improvement initiatives. You will lead the service desk function, mentor junior team members, manage third-party IT service providers, and act as the escalation point for operational incidents. This is a fantastic opportunity to shape how IT services are delivered and experienced across a dynamic, multi-site manufacturing organisation. Key Responsibilities • Oversee daily IT operations, including infrastructure, networks, end-user devices, manufacturing systems, and business applications., • Act as the senior escalation point for incidents and ensure timely resolution within agreed SLAs., • Define and implement service desk processes, knowledge bases, and standards to enhance efficiency., • Manage vendor relationships to ensure effective resolution of escalated issues., • Support compliance and security activities in line with industry standards., • Lead incident management activities, including root cause analysis and post-incident reviews., • Mentor and develop junior team members to foster a culture of accountability and continuous improvement., • Proven experience working in an IT service desk or similar function within a multi-site environment., • Strong technical troubleshooting skills across user computing, M365, basic networking, infrastructure, telephony/VoIP systems, and ERP/CRM/HR applications., • Demonstrated ability to manage third-party IT service providers effectively., • Excellent communication skills with the ability to translate technical concepts into business language., • Experience working in a manufacturing environment or hybrid project/BAU settings., • Knowledge of ITIL principles or relevant certifications (e.g., ITIL, PMI, Prince2)., • Prior experience shaping or improving a service desk function. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Are you a qualified counsellor with management or leadership experience? Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Counselling Manager to their team. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job Overview You will work as part of the EAP management team in coaching your teams to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects. Responsibilities • Overall responsibility for the running of your counselling team, • Monitor, mentor and ensure counsellors are working in line with clinical governance and the KPIs set out within internal policies, • Work proactively to ensure the wellbeing of all counsellors, through debriefs, wellbeing sessions and team engagement, • Implement and maintain new weekly and monthly goals by completing regular quality assessments and coaching sessions; monitoring additional learning in line with performance management protocols and CPD requirements, • Counselling qualification with BACP registration, • Pro-active and self-motivated attitude, • Professional and outgoing personality, with strong organisational skills, • Ability to inspire team members and encourage clinical excellence and exceptional customer service, • Ambitious with the determination to succeed, • Proven experience within a professional and fast-paced work environment Benefits • Cash plan for you (and your children, if any), • Holidays increase after 2-and 5- years' service, • Contractual sick pay, • Private medical insurance after 5 years' service, • Profit share scheme, • Season ticket loan scheme, • Cycle to work scheme, • Access to Employee Assistance Programme, • Company incentives, access to discount schemes, • 100% funding for professional registration fees, • Support with revalidation and CPD 50084LSR3 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.

Account Specialist | Randstad Student Support Are you a relationship-driven recruiter who thrives on turning "warm" connections into long-term partnerships? If you are looking for a high-impact career move with a market leader, this is your chance to lead from the front.This isn't about cold calling from scratch; it's about having the pace, drive, and exceptional customer service skills to maximize our footprint within established clients.The Role: Your mission is to move beyond "filling roles" and become a trusted partner.* Stakeholder Mastery: Manage and grow key framework accounts. * Lifecycle Ownership: Present high-quality candidates and manage the end-to-end placement process with speed and accuracy.* Data-Driven Impact: Share progress and impact data with clients to demonstrate the value and ROI of our partnership. What we are looking for: • The mobile/driver mindset: A full UK driving license is essential for this role. You need to be out there meeting your clients face-to-face., • Client Obsession: You have a "real client focus" and a track record of delivering world-class service., • Pace and Urgency: You enjoy a fast-moving environment and have the time-management skills to juggle multiple priorities without dropping the ball., • Quarterly Bonus Structure: Significant earning potential tied directly to your performance and desk growth., • Elite Tools: Access to the latest recruitment technology and industry-leading L&D training., • Ownership: Participation in our Share Purchase Scheme., • Work-Life Balance: Flexible working options and discounts at major high-street retailers. Apply now or get in touch with Sam Badger for a confidential discussion. Randstad values diversity and promotes equality. We are an inclusive employer and welcome applications from all sections of society. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on

Improvement Analyst Location: Head Office - Didsbury Salary: £36,626 You’ll provide support to the Change and Improvement Team with the delivery of a range of improvement and change activity across the business What you’ll be doing · Supporting a team of Change and Improvement Partners to deliver a range of change and improvement activity. The remit of the team covers both large-scale service reviews and continuous improvement activity, including business process improvement and problem-solving initiatives · Working with improvement groups and a range of stakeholders across the business, using relevant tools and techniques throughout the improvement lifecycle and following the organisation’s improvement methodology (full training will be given) to support the Change and Improvement Partners with: · Scoping, diagnosing problems and opportunities and investigatory work · Detailed data collection and analysis using recognised techniques including observations, quantitative & qualitative research, root cause analysis and using insight and learning to inform and prioritise areas for improvement · Support with data collection around measuring improvements · Service and process redesign, including test and learn activity and co-design of practical, evidence-based changes and solutions · Completing change impact assessment documentation and business readiness plans to ensure business areas are ready to adopt new systems and processes, mobilise new ways of working and realise the benefits of investment · Working with the business to ensure changes are embedded and the change is adopted as intended · Promoting a culture of continuous improvement and learning, contributing to lessons learned and adopting a continuous improvement mindset to identifying future improvements · Supporting the Change and Improvement Partners with delivering training and coaching on improvement mindset, tools and techniques and change management to colleagues across the business · Supporting Change and Improvement Partners to embed process management across the organisation, assisting with the completion of core documentation · Providing advice and guidance to the business around good process design and supporting with completing or reviewing process documents where required · Supporting the organisation and facilitation of workshops, other improvement events and meetings, including taking and circulating accurate minutes and actions · Providing effective systems administration of the Knowledge Bank, our central repository for all process, policy and strategy documents, including responding to enquiries, uploading documents, proving user admin, and updating key data to ensure it is well maintained · Providing wider administration and governance support to the team and improvement related forums across the business as required What you’ll need · Natural curiosity, inquisitiveness and an investigative mindset, with the ability to work intensely and fully immerse yourself in complex business problems to build a true picture · Tenacity and assertiveness to fully get to the heart of issues, identify root causes and ability to think laterally to see the bigger picture · A passion for delivering business improvements, ideally with some experience of identifying problems, the root cause and using data to inform solutions to address these · Proficient use of MS applications including Word, PowerPoint and Excel · An analytical mindset with the ability to carry out data analysis and present data findings and insight in a variety of different ways using visualisation techniques and tailored to different audiences to achieve maximum impact · Attention to detail with the ability to work accurately under pressure, deliver to strict deadlines and manage conflicting priorities · Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business. · A passion for customer service and an ability to deliver a high standard of customer service · Excellent team player who can work flexibly to meet business requirements · Excellent stakeholder management skills · The ability to challenge individual and group thinking in an engaging and productive manner · Excellent influencing skills and the ability to motivate, inspire and provide assurance to others · Experience of facilitating workshops or meetings with a range of stakeholders · A positive and open mindset receptive to learning through giving and receiving feedback and reflective practice to continually develop and refine your individual and team’s practice · An ability to work in a fast paced environment, comfortable with uncertainty and ambiguity · Proactive approach to managing your workload, with an ability to prioritise and manage competing tasks What we need from you · A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing · A passion to advocate on behalf of people and communities · Commitment to work in partnership with others for the benefit of Great Places Closing date: 15th April 2026 Shortlist date: 16th April 2026 Interview date: TBC

Our clientOur client is a well-established provider of specialist engineering services, based in the North West, supplying advanced industrial equipment and technical support to customers across aerospace, automotive, energy and wider manufacturing sectors.Operating from their Manchester service centre, they support customers across the whole of the UK. Their reputation is built on technical excellence, reliability and strong customer relationships.They are now looking to appoint a professional, motivated Service Engineer who enjoys autonomy, variety and solving problems on customer sites.The opportunityThis is a field-based Service Engineer position supporting customers with the installation, servicing, testing and repair of specialist industrial machinery. You will work closely with the senior engineer in the team, gaining structured on-the-job training and product knowledge, including bespoke processes that will be fully taught.Key aspects of the role include: • UK-wide field service with regular overnight stays, • Installation, set-up and mechanical/electrical preparation of machinery, • Routine servicing, planned testing work and machine health checks, • Fault-finding and diagnostics on electro-mechanical and PLC-controlled systems (diagnostics only), • Supporting commissioning alongside overseas technical specialists, • Building strong relationships with customers and representing the business professionally, • Attending the Manchester workshop when not on customer sites for training, preparation and developmentThis role suits someone who enjoys being out on the road, solving technical problems, working with precision equipment and delivering high-quality service to manufacturing customers.About youYou will be an experienced, capable engineer with the confidence to work independently on customer sites once trained. You will also enjoy contributing to a small, friendly team and maintaining strong, professional communication with both colleagues and customers.You will bring:, • Experience in a field-based service or maintenance role, • Electrical engineering skills, • Ability to carry out installations, cabling, mechanical adjustments and diagnostics, • Experience with industrial or electro-mechanical machinery, • Confidence using PLC interfaces for diagnostics (no programming required), • A recognised engineering apprenticeship, HNC or equivalent experience, • A full UK driving licence, • Willingness to travel nationwide and stay away regularly, • The ability to work well with others, adapt to changing schedules and take pride in delivering exceptional customer serviceYou will also live within commuting distance of Manchester, as you will attend the service centre weekly for training and workshop tasks.If you are a skilled engineer looking for a varied, hands-on role with genuine support, training and long-term stability, we would love to hear from you.Apply now or get in touch for a confidential conversation.

IT Support Analyst – Financial Services. Our client, a well-established financial company, is seeking an experienced IT Support Analyst to join their internal IT team. This is a client-side role, providing critical technical support and contributing to the smooth operation of the company’s IT infrastructure. Key Responsibilities • Provide 2nd line remote and on-site support to employees across the organisation., • Act as an escalation point for the IT Service Desk, resolving complex technical issues efficiently., • Support IT infrastructure projects, system upgrades, and technology deployments., • Troubleshoot issues across Microsoft 365, Azure AD, Windows Server, networking, and endpoint environments., • Collaborate with senior engineers and external vendors where required., • Maintain accurate documentation and communicate clearly with internal stakeholders., • Identify opportunities to improve IT processes and service delivery. Essential Skills & Experience, • 1-2+ years’ experience in IT support, ideally within a corporate or financial environment., • Strong experience with Microsoft 365, Intune, and Azure AD., • Solid understanding of Windows Server, Active Directory, and Group Policy., • Good grasp of networking fundamentals – VLANs, VPNs, DNS, DHCP, firewalls., • Excellent communication and customer service skills., • Full UK driving licence and willingness to travel to company sites if required. Desirable, • Experience with ITSM, RMM, or PSA tools., • Understanding of Cyber Essentials, ISO 27001, and IT security best practices., • Relevant certifications such as CompTIA Network+, Microsoft 365 Fundamentals, or equivalent. The Ideal Candidate, • Technically strong and pragmatic, with a problem-solving mindset., • Calm, methodical, and dependable under pressure., • Confident communicating directly with employees at all levels., • Proactive, organised, and able to manage workload independently., • A team player with a positive attitude and genuine interest in technology. The Package, • Competitive salary and benefits package., • Opportunities for ongoing training and professional development.

Data Engineer up to £90,000 + BenefitsManchester (Hybrid)This is a great opportunity to join a high-growth adtech scale-up where you can take ownership of large-scale data infrastructure that directly powers machine learning, product intelligence, and customer ROI.THE COMPANYThis is a UK-based adtech SaaS platform that using machine learning and real-time behavioural analytics to help brands optimise performance.THE ROLEKey responsibilities include: • Designing, building, and maintaining batch and streaming data ingestion pipelines for high-volume event data, • Improving and optimising the AWS Redshift data warehouse, including modelling, performance, and cost efficiency, • Refactoring poorly structured data into clean, well-governed, ML-friendly datasets, • Building pipelines to support ML workflows, feature stores, A/B testing, and experimentation, • Ingesting and integrating new and under-utilised data sources, • Working on greenfield projects while scaling existing data infrastructure to billions of data pointsYOUR SKILLS AND EXPERIENCEYou will bring strong capability in:, • Python and SQL, • AWS data infrastructure (S3, Redshift, Glue, Athena, Kinesis, Lambda), • End-to-end ownership, from proof-of-concept through to productionTHE BENEFITSYou will receive a salary of up to £90,000 depending on experience, along with a comprehensive benefits.HOW TO APPLYPlease register your interest by sending your CV to Molly Bird via the apply link on this page.

Onboarding Specialist (SaaS) Location: UK (Fully Remote) Type: Full-time The Role We are looking for an Onboarding Specialist to lead the end-to-end onboarding of new clients, ensuring a seamless transition from initial setup through to a successful go-live. In this role, you will act as a product expert - delivering training, supporting technical configuration, and helping customers realise the full value of the software as quickly as possible. A key focus will be improving onboarding processes to increase efficiency and reduce time-to-value while maintaining high service standards. What You’ll Be Doing • Manage the full onboarding lifecycle from setup through to go-live, • Deliver engaging training sessions both remotely and on-site, • Work closely with technical teams to configure client databases and support initial data setup, • Investigate system behaviour and resolve issues during onboarding in collaboration with development teams, • Capture and document client requirements and ways of working, ensuring this is shared internally, • Maintain expert-level product knowledge, including new feature releases, • Conduct structured handovers to Customer Success teams, • Meet KPIs and SLAs while contributing to continuous improvement initiatives What We’re Looking For • Proven experience (2+ years) in onboarding, implementation, or technical project management - ideally within a SaaS or ERP environment, • Strong project management skills, with the ability to manage multiple implementations simultaneously, • Experience configuring and delivering training on complex software systems, • Excellent communication skills, with the ability to explain technical concepts clearly, • A customer-focused mindset with the ability to build strong relationships, • Highly organised, proactive, and self-motivated, • A strong aptitude for understanding and presenting technology, • Willingness to travel to client sites when required Nice to Have • Experience with implementation or project management methodologies, • Industry experience within waste management or environmental services, • Familiarity with tools such as Jira Service Desk, Slack, or HubSpot, • Experience working in a remote-first environment aligned to UK business hours What’s on Offer • Fully remote working, • Flexible working hours (aligned with team needs), • 25 days holiday + UK bank holidays, plus birthday off, • Additional holiday entitlement with tenure, • Learning & development budget and dedicated days, • Health cash plan and pension, • Work-from-home allowance, • Regular team offsites and collaboration opportunities, • Enhanced parental leave, • Travel expenses covered If you’re passionate about delivering exceptional customer onboarding experiences and want to play a key role in helping clients succeed, we’d love to hear from you.

IT Field Engineer (Entry-Level) – £100–£115 per day Full-Time & Part-Time Permanent Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don’t know where to start? We’re recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We’re looking for individuals who are: • Passionate about technology with a desire to build a long-term IT career, • Comfortable travelling to different customer sites (own vehicle required), • Practical and hands-on. DIY or similar experience is a bonus, • Ex-military backgrounds are highly desirable What You’ll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: • Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals, • Setting up and configuring devices, including desktops, laptops, printers, routers, and other equipment, • Replacing and upgrading components such as memory, hard drives, screens, and power supplies, • Carrying out routine maintenance and health checks on IT equipment, • Following technical guides and documentation to complete tasks accurately, • Providing clear updates to the IT Support Desk or relevant Cerco contacts, • Keeping customers informed of progress, expected timelines, and issue resolutions, • Working independently on site, managing your time and workload effectively, • Completing basic reporting or job sheets after each visit, • Adhering to field service standards, safety requirements, and professionalism at all times, • Upholding Cerco’s reputation on every assignment through reliable, friendly, and quality service Training (If required) Before starting work, candidates complete our training, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This equips you with the essential knowledge to work confidently and safely in the field. Role Details • Job Types: Full-Time, Part-Time, • Pay: £100–£115 per day, • Work Environment: Field-based (on the road), • Benefits: On-site parking (where available), • Licence Requirement: Full, clean UK driving licence (required), • Enhanced DBS Check (required)

Moorepay is transforming. We are a trusted leader in UK Payroll and HR solutions, but we aren't resting on our history. We are embarking on a major digital transformation to redefine how businesses manage their most important asset: their people. The Cloud & Platform Engineering Lead will ensure the reliability, scalability, and security of our engineering systems. Working closely with the Engineering Manager and Head of Engineering, the Platform Lead will identify priorities to remove friction from engineering teams, streamline processes, and enhance operational excellence. This role combines software engineering principles with systems administration to deliver robust, automated, cost-effective, and secure-by-design solutions. The Cloud & Platform Engineering Lead plays a critical role in ensuring that our AI-driven, cloud-native platform is reliable, observable, secure, and able to scale with the organisation’s growth. As we adopt intelligent agents, autonomous workflows, and increasingly complex distributed systems, the Platform Lead ensures that resilience, performance, and operational excellence are built into everything we deliver. By partnering closely with Engineers, Architects, and the Engineering Manager, the SRE defines the patterns, tooling, and automation that enable fast, safe, and repeatable deployments. This role safeguards our production environment, drives continuous improvement across CI/CD and observability, and establishes reliability practices that empower autonomous squads to move quickly without compromising stability. The Platform Lead is essential to maintaining customer trust, supporting AI-first innovation, and ensuring our platform remains robust, secure, and highly available on a scale. This is a full time, permanent role working on a hybrid basis with 3 days per week in Manchester. Key Responsibilities: Technical & Architectural Leadership • Define and deliver cloud and platform architectures aligned with enterprise patterns and security frameworks., • Produce Low-Level Designs and ensure alignment with High-Level Designs., • Drive adoption of automation, Infrastructure as Code and reusable solution patterns., • Build, maintain and optimise CI/CD pipelines., • Enhance observability through logging, alerting and monitoring., • Ensure platform services scale with evolving business demands., • Lead cost-efficient design, provisioning and operation of cloud and platform services., • Implement tagging standards, usage reporting, budget alerts and governance controls., • Identify and eliminate underutilised or unnecessary spend., • Drive adoption of autoscaling, rightsizing, reserved instances and savings plans., • Define and evolve the Cloud Delivery Roadmap., • Maintain a Cloud Service Catalogue aligned to KPIs and SLAs., • Collaborate with Architecture, Group Technology, Service Management, Product and Portfolio teams., • Communicate technical plans, risks and performance updates., • Lead, coach and develop a high-performing engineering team., • Support career development and skills growth., • Proven experience in Cloud, Platform or DevOps engineering roles., • Strong experience in Azure and AWS cloud environments., • Proven expertise with CI/CD tools (e.g., Azure DevOps, Pipelines, GitHub Actions, Jenkins)., • Leadership experience, both through delivery and developing technical teams., • Expertise in monitoring and observability platforms (e.g., Prometheus, Grafana, Datadog)., • Proficiency in scripting and automation (Python, Bash, PowerShell)., • Familiarity with containerisation and orchestration (Docker, Kubernetes)., • Solid understanding of networking, security, and cost optimisation in cloud environments., • Knowledge of cybersecurity principles, secure coding practices, and compliance frameworks.