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Voice Support Engineer At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Voice Support Engineer to join our EMEA Production Service team. This role is located in Manchester. In this role, you’ll make an impact in the following ways: • Manage all aspects of Voice Projects and Operations, • Support Operations and Project activities on Voice infrastructure including Nice Voice Recordings, • Test circuits and components of malfunctioning unified communications equipment to isolate sources of malfunctions, using network management systems and circuit designs, • Analyse telecommunications systems using structured problem solving and available tools to troubleshoot highly complex systems in a mission-critical environment, identifying root causes, action plans, and impact and resolution plans, • Monitor system performance daily and provide security measures, troubleshooting, and maintenance as needed, • Identify all aspects of communications-related vulnerabilities, increase customer awareness of potential vulnerabilities and impacts on mission execution capability, and provide recommendations to mitigate or eliminate identified vulnerabilities, • Perform day-to-day activities required to manage Voice services, such as design, implementation, and management, including troubleshooting of complex VOIP issues, • Perform testing, provisioning, operations, and emergency response for ongoing VOIP network operations, • Oversee and manage the deployment of upgrades to existing voice, video, and other related systems in a multi-location environment, • Take ownership of projects and complete them on time, • Collaborate with Project Teams including Operations, contract resources, and 3rd Party Vendors, • Advanced knowledge of enterprise multi-cluster design, integrating CUCM, Unity Connections, SME, • Knowledge of Cisco Video and Conferencing solutions – Telepresence, TMS, Webex, • Experience with Nice Perform or Nice Engage, • Oracle SBC design and configuration is a plus, • Experience working in Expressway Edge and CORE Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025, • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Strengthening Strategic Alliances with AWS The AWS Alliance Manager will drive the strategic vision for AWS. In this role, you will be required cross-functional collaboration to meet partnership goals, build strong relationships, and lead new initiatives. As an AWS Alliance Manager, you'll be responsible for: • Creating and executing Joint Business Plans (JBPs) and collaborating on Go-To-Market strategies, incentives, and sales enablement activities, • Supporting internal and external sales pipelines, aligning with Business Development Representatives on customer opportunities, • Building strong relationships across commercial, sales, technical, and operational teams, and represent the company at UK industry events, • Leading Quarterly Business Reviews (QBRs), resolving vendor-related issues, and maintaining up-to-date sales and technical certifications, • Monitoring and reporting on vendor earnings, channel performance, and competitor insights, ensuring alignment with company goals We'd love you to have • Demonstrated experience in building and managing collaborative partnerships and vendor relationships, • Confident in leading engaging business reviews and discussions with diverse stakeholders, • Holds or is actively pursuing relevant Sales and Technical certifications to support continuous learning, • Skill in fostering inclusive, cross-functional relationships both internally and externally, • Being thoughtful and have an analytical approach to partnership performance, with strong attention to detail and task prioritisation We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: • Hybrid working – 3 days in the office and 2 days working from home, • Working flexible hours - flexing the times you start and finish during the day, • Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Shaping Strategic Partnerships, Powering Innovation in Hybrid Platforms The Hybrid Platforms Alliance Manager will be responsible for developing and executing one or more vendors within key technology areas. In this role, you will be required cross-functional collaboration to meet partnership goals, build strong relationships, and lead new initiatives. As the Hybrid Platforms Alliance Manager, you'll be responsible for: • Developing, reviewing, and executing Joint business plans in partnership with Commercial Enablement, • Preparing content, leading discussions, and delivering presentations for QBRs, • Working closely with Commercial Enablement and Alliance Lead on sales enablement plans, GTM strategies, and partnership initiatives, • Building strong internal and external relationships and provide first-line support for vendor-related escalations, • Aligningpartnership strategies with customer opportunities by collaborating with BDRs We'd love you to have • Demonstrated experience in building and managing collaborative partnerships and vendor relationships, • Ability tolead & engage business reviews and discussions with diverse stakeholders, • Relevant Sales and Technical certifications to support continuous learning, • Skill in fostering inclusive, cross-functional relationships both internally and externally, • An analytical approach to partnership performance, with strong attention to detail and task prioritisation We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: • Hybrid working – 3 days in the office and 2 days working from home, • Working flexible hours - flexing the times you start and finish during the day, • Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

We have an opportunity as a Supported Living Manager (who will also be the Registered Manager) to join our services in Salford and Bolton where we provide 24 hour supported living support for adults that live with Learning Disabilities and additional health issues. As Supported Living Manager, you will be responsible for 18 homes across the area. We endeavour to create positive family relationships offering a good circle of support. There is a strong focus on supporting individuals' lives in a person centred way which includes various activities, shopping, managing own budgets and cooking. We tailor our services to enable people to be as independent as possible. Everyone has their own unique reason for choosing Turning Point. It might be our passion for making a difference – not a profit organisation. Whatever your reason, you’ll enjoy working with like–minded people who believe in inspiring people to create positive change. As the Supported Living Manager, your focus will always be on ensuring the delivery of consistently high-quality services. You and your team will develop and maintain flexible and realistic support plans using our excellent digital care management system in collaboration with the people we support, family members and other professionals. You will be responsible for everyday operational management. This position would also suit a Team Manager/Team Leader someone who currently has management responsibilities, who is looking to take that next step in their career into a more senior management position. You will be managing a team through a time of change and having a background in a supporting living setting will be an advantage. Flexibility is essential and you should also have a full driving license and access to a car. Desirable Experience and Skills • Demonstrable management experience within the care sector, customer service environments, or broader business operations., • Ideally, prior experience working within the learning disability sector. Exceptional candidates without this background may still be considered., • Strong understanding of Care Quality Commission (CQC) regulations, with the ability to effectively apply this knowledge in the management of regulated services., • A track record of enhancing service delivery through creative thinking, innovation, and continuous improvement., • Experience overseeing multiple properties, service locations, or small business units., • Comprehensive understanding & knowledge of supported living models, including operational and person-centred care principles., • Experience managing budgets, with a clear understanding of financial controls and the ability to maintain services within agreed financial parameters., • Skilled in team leadership, managing staff teams, including talent development, performance management, and fostering a positive workplace culture., • Personal qualities that inspire and motivate staff, with the ability to delegate effectively and nurture leadership within the team., • Excellent verbal and written communication skills, with the ability to engage confidently with diverse audiences., • Ability to work collaboratively with Commissioners, external stakeholders, regulatory bodies, and other partners involved in service delivery. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package. You will get 32 days’ paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point

Turning Point is a leading social enterprise committed to making a difference in people’s lives. We are looking for an experienced Deputy Payroll Manager to join our HR Operations team and ensure the accurate and timely payment of salaries during this maternity cover period. This is a fixed-term maternity cover contract for 12 months. This is a hybrid role with one day a week in our Manchester office and the rest working from home. About the Role As Deputy Payroll Manager, you will lead and coach the Payroll and Pension Officers to deliver an outstanding service to colleagues across Turning Point. You’ll assist the Payroll Manager in managing end-to-end payroll processes and act as the senior escalation point for complex queries. This role is key to maintaining compliance, improving processes, and driving a culture of continuous improvement and excellent customer service. Key Responsibilities • Manage and coach the payroll team to deliver accurate and timely payroll services, • Support the Payroll Manager and process end-to-end payroll in their absence, • Act as senior escalation point for payroll queries, ensuring swift resolution and minimal impact on colleagues, • Oversee pension processing, including NHS and LGPS schemes, • Develop and monitor SLAs for payroll, reporting monthly and driving improvements, • Maintain and improve payroll processes and systems, ensuring compliance with statutory requirements, • Build strong relationships with internal and external stakeholders to enhance service delivery, • Proven leadership experience within a payroll environment, • Strong analytical skills with the ability to interpret complex data and trends, • Knowledge of payroll regulations and statutory requirements, • Proficient in Office 365 and comfortable with process improvement initiatives, • Level 5 CIPP qualification or equivalent experience (advantageous) At Turning Point, we value innovation, inclusion, and continuous improvement. You’ll have the opportunity to lead a dedicated team, enhance processes, and make a real impact on the colleague experience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package. You will get 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point

• £32,000 - £34,000 per annum, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week (This centre is closed on Sundays) As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard. Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience), • Valid MOT Testing Licence We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Customer Service Your new company Hays are recruiting for a permanent, friendly, detail-oriented, and proactive Customer Service Clerk based in Trafford Park, Manchester. You will be the first point of contact for customers, providing exceptional service and support across various channels. Your new role Key Responsibilities: • Respond to customer enquiries via phone, email, and in-person., • Process orders, returns, and account updates accurately and efficiently., • Resolve customer complaints with professionalism and empathy., • Maintain up-to-date knowledge of products, services, and company policies., • Log all customer interactions in our CRM system., • Collaborate with internal teams to ensure customer satisfaction.What you'll need to succeed, • Previous experience in a customer service telephone-based administrative role., • Excellent communication and interpersonal skills., • Strong attention to detail and organisational abilities., • Ability to work well under pressure and manage multiple tasks. 4738327

NHS Administrator Administrative Support Officer x 3 – Band 3Location: Central Stockport Team: Health AppointmentsContract Duration: Approx. 3–4 monthsStart Date: ASAPHours:Full Time 37.5 per week x 2 and one part time role 3 days per weekWorking Environment: 100% office-based (not hospital-based)Salary:12.75 per hour About the RoleWe are recruiting for a proactive and detail-oriented Administrative Support Officer to join a healthcare team in Stockport. This is a fast-paced, office-based role where your organisational skills and customer service experience will make a real impact on the delivery of healthcare services.Key Responsibilities • Provide high-quality administrative support to the Healthcare team, • Accurately input data into internal systems with a strong focus on detail, • Manage appointment bookings and scheduling with efficiency and professionalism, • Handle incoming queries and provide excellent customer service, • Support the team in maintaining smooth day-to-day operations under pressureEssential Criteria, • Previous experience working in a healthcare setting, • Proven ability to thrive in a fast-paced, high-pressure environment, • Strong customer service skills and a professional telephone manner, • Excellent attention to detail in data entry and record keeping, • Experience with appointment booking systemsThis is a fantastic opportunity to contribute to a vital area of healthcare while gaining valuable experience in a supportive and collaborative office environment. If you're ready to bring your skills to a team that values precision, empathy, and efficiency, we’d love to hear from you.What you need to do now If you're interested in this role, please forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career # 4741344

HGV Technician Days-7am-7pm up to £20.79ph Benefits: World Class Scania Training to support career progression Overtime available, all paid at 1.5 times hourly rate Company Pension Company Life Insurance Cycle to work scheme Gym Discount scheme offering 70% off gym memberships Healthcare cash Plan Generous referral programme Rewards scheme offering cashback and store discounts West Pennine Trucks is one of six independent dealers groups across the Scania network and has held a Scania franchise since 1986. It is the North West's largest privately owned, authorised Scania dealer group and covers the industrial areas of Greater Manchester down into the more rural counties of Cheshire, Staffordshire, Shropshire and mid-Wales. If you want to learn more about us, visit here: Responsibilities Carry out routine maintenance and repairs on all makes of vehicles and trailers to VOSA standard Diagnose and rectify all types of faults Attend disabled vehicles at the roadside or at customer's premises Ensure all vehicles worked upon are handled carefully and that all precautions are taken whilst on the premises Liaise with parts department to attain parts Ensure Health & Safety regulations and safe working practices are adhered to Ensure appropriate clocking is made, all job cards and service sheets are completed in a timely manner Maintain a high standard of cleanliness and tidiness Maintain a thorough and current product knowledge and attend training courses Knowledge, Skills & Experience Excellent customer service skills, customer contact and interaction HGV and PSV licence (desirable but not essential) Technical qualification (City & Guilds or NVQ qualified technician) or proven experience repairing & maintaining vehicles Experience in commercial workshop Job Type: Full-time Job Types: Full-time, Permanent Pay: Up to £21.31 per hour Expected hours: 42 per week Ability to commute/relocate: Manchester M17 1NF: reliably commute or plan to relocate before starting work (preferred) Work Location: In person

Client Services Executive – SWAY Hair Extensions About the Role We’re looking for a friendly, organised and customer focused Client Services Executive to support our customers and ensure every interaction with SWAY is exceptional. If you thrive in a fast paced environment and love delivering outstanding service, this role is for you. What You’ll Do • Represent SWAY by handling customer enquiries across phone, email and online channels with professionalism, empathy, and confidence., • Resolve queries, concerns and complaints by finding smart, timely solutions that leave customers feeling valued and supported., • Process customer orders accurately, ensuring a smooth and efficient experience from enquiry to delivery., • Provide exceptional product and service guidance, using the right information to help customers make informed decisions., • Keep detailed records of interactions, orders and feedback to support continuous service improvement., • Work closely with internal teams, including Operations, Warehouse, Sales and Marketing, to ensure customer requests are actioned quickly and correctly., • Manage and prioritise your workflow, contributing to a seamless, positive customer journey during busy periods and high-volume days., • Champion the customer experience, identifying opportunities to enhance service and strengthen loyalty. What We’re Looking For • 12+ months’ experience in customer service within a fast-paced Hair & Beauty environment., • Exceptional communication skills with a friendly, approachable and confident manner., • Highly organised and adaptable, with the ability to multitask and manage competing priorities., • A proactive problem-solver, able to think on your feet and take ownership of customer needs., • Good technical skills, including MS Office; Shopify experience is a bonus., • A supportive team player who can also work independently and take initiative.

Job Description Are you talented in customer service and sales? At SIXT, you can fully showcase your strengths. You’ll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you’ll learn with us. Benefit from flexible working hours and great development opportunities – with a starting salary of at least £12,700 per annum, a 6 month guaranteed bonus of of £100 per month and uncapped commission! Please note that this is a part time position working 20 hours per week YOUR ROLE • You are the first point of contact for our customers, friendly, professional and passionate about sales and service, • You impress with tailored offers and make every customer interaction a special experience, • You handle rental agreements and customer inquiries, organized, service-oriented and always with a smile YOUR SKILLS • You love sales and are passionate about service and customer support, • You have experience in direct customer contact, ideally in service, tourism or sales, • You are communicative and articulate in English, • You are flexible, team-oriented and bring full energy to shift work, including weekends and holidays, • You hold a valid driver’s license with at least 12 months of driving experience WHAT WE OFFER • Top-Tier Pay Structure Earn a competitive salary regardless of gender or background, and benefit from an uncapped bonus system. Secure your future with enrolment in SIXT's pension scheme, • Generous Time Off Enjoy 11 days of annual leave, plus bank holidays, • Training & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your career, • Exclusive Employee Benefits Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme, • Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance, • Family & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

About us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Want to know more about the company? Take a look here: MITSUBISHI ELECTRIC UNITED KINGDOM Role summary: The purpose of this role is to coordinate and allocate work to engineering and service teams, managing their daily tasks, schedules, and resources to ensure service visits are completed efficiently and meet deadlines. The Customer Support Coordinator communicates with the residential engineering team and speaks with homeowners to book in service and maintenance visits, working in accordance with the Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s). Skills/Responsibilities: Provide Mitsubishi Electric’s Residential Life Cycle solutions group customers with a premium customer service experience in line with Mitsubishi Electric’s goals and growth targets. • Assigning the right engineers to specific jobs or service requests based on their skills, availability, and geographic location., • Planning and coordinating engineer visits, adjusting schedules to accommodate changes, and ensuring timely completion of tasks within service level agreements (SLAs)., • Serving as a central point of contact, proactively communicating with customers to confirm visit details and provide updates, and maintaining strong relationships with engineers and other team members., • Processing job sheets, quotes, and purchase orders, managing parts and material inventory, and maintaining accurate records of engineer activities and service histories., • Handling urgent or time-sensitive service issues, resolving logistical challenges, and escalating problems promptly when they arise., • Tracking key performance indicators (KPIs) and monitoring engineer travel and activity to ensure smooth service operations., • Deliver a customer-focused approach to foster brand loyalty and strengthen customer relationships., • Ensure resolution of customer issues by taking ownership of customer concerns and complaints, working with stakeholders to ensure we achieve and exceed our Guaranteed Service Standards., • Solution focused, working with our field engineers to provide options and resolutions to system faults and enhancements Experience: • Minimum of 2 years’ experience in scheduling and/or customer service role, with a demonstrated ability to quickly learn and adapt to new processes and systems., • Strong communication (written and verbal) and interpersonal skills to engage effectively with customers and internal teams., • Highly organized with excellent attention to detail, able to manage multiple priorities in a fast-paced environment., • Customer-focused and Service Orientated with proven problem-solving abilities to deliver exceptional service and resolve issues promptly with an empathetic and pragmatic mindset., • A team player who can collaborate with all levels of stakeholders., • To embrace a culture of innovation, trust, and empowerment., • Proactive work ethic with the ability to use own initiative and work independently to meet goals and deadlines., • Resilient, find solutions to day-to-day challenges., • Ability to collaborate cross-functionally and consistently meet SLAs and KPIs. Desirable: • Experience in the heating, plumbing, or social housing sector. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Group Income Protection Scheme., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

Lead Engineer – Enterprise Valuations Platform Salary: £80,000 to £90,000 + 20% Bonus Location: Manchester (Hybrid x2) Reports to: Head of Engineering Team Size: 4 About Our Client Our client is a global SaaS enterprise delivering intelligent, data-driven platforms that power large-scale digital marketplaces and operational systems across multiple sectors. Operating at genuine enterprise scale, their cloud-first engineering culture is defined by continuous delivery, automation, and technical excellence. This is an organisation where engineers shape the future of global digital platforms, solving complex technical problems at scale, and building high-value, customer-focused products used across Europe and beyond. The Opportunity As a Lead Engineer, you’ll lead the engineering vision for one of our client’s flagship valuation and appraisal platforms — a cloud-native product underpinning thousands of daily transactions across the UK. This platform enables real-time decision-making, automation, and data integration at a scale few companies can match. You’ll combine hands-on engineering with leadership: designing scalable systems, mentoring developers, and guiding technical strategy. Expect to work with the latest in .NET 8, Azure, React, SQL, and event-driven architectures — all within a culture where innovation and quality go hand in hand. Key Responsibilities • Provide technical leadership, setting the engineering direction and quality standards for your team., • Collaborate with architects and product teams to define and deliver on the technical roadmap., • Design and implement highly scalable, secure, and performant cloud-based systems using .NET and Azure., • Promote best practices in CI/CD, automation, and testing across the engineering discipline., • Support team members through mentoring and coaching, ensuring continuous improvement and skill growth., • Foster collaboration across multidisciplinary teams to deliver exceptional, enterprise-grade products., • Demonstrable experience leading technical teams within an agile, product-focused environment., • Strong expertise in .NET (Core/8), Azure, SQL, and event-driven architectures., • Good working knowledge of React, JavaScript/TypeScript, and front-end engineering principles., • Excellent understanding of CI/CD pipelines, preferably with GitHub Actions., • Proven track record of designing secure, resilient, and scalable systems. This role places you at the heart of a globally recognised SaaS brand, leading the engineering of a product with real-world impact and scale. You’ll help define technical direction, deliver innovative solutions, and influence architectural decisions that shape the future of enterprise systems. For engineers who want their work to matter — to see their code power platforms that touch thousands of users daily — this is the opportunity to lead, innovate, and leave a lasting mark.

Credit Controller/ Multi Entity Business/ Manchester City Centre/ Career Development in a Growing Role and Business/1 Day WFH/ Excellent Benefits Forge Talent have partnered with a leading group service provider as they look to build their team and presence in Manchester City Centre. This is an excellent opportunity to join a well-established yet evolving business as they look to enhance their footprint and develop their processes. An ideal opportunity for an experienced Credit Controller looking to add value as part of a newly created team. Credit Controller Role Overview • Centrally located (Manchester City Centre), • Development opportunities in a growing role and business., • 1-day WFH with 4 days working in central Manchester, • There will be an initial requirement to travel out to regional business sites, • An excellent time to join a highly successful business in a period of growth and development., • Basic salary up to £32000 Credit Controller Responsibilities: • Proactively chase outstanding current and aged balances to ensure prompt payments and healthy cash flow across a high volume of customer accounts for multiple business entities., • Complete new customer and regular credit checks to assess and monitor customer creditworthiness, ensuring that appropriate and up to date credit limits and controls are set, ensuring suitable controls., • Complete regular reconciliations of customer accounts, ensuring that any discrepancies are promptly resolved, reducing delays to payments., • Prepare weekly reporting to the Head of Shared Services to highlight aged debt, cash collection forecasts, and credit exposure., • Proactively liaise with internal and external stakeholders to resolve any payment or billing queries., • Ensure that the adherence to company credit policies, financial regulations, and data protection requirements are continually maintained, • Support continuous improvements projects by Identifying opportunities to streamline credit control processes and reduce outstanding debt., • Act as the main POC for your assigned ledger of regional accounts, escalating high-risk non-payment cases to management for further action as required., • Prioritise workflow inline with business needs, supporting the wider finance team with business-critical tasks as required., • Process payments and refunds and raising relevant documentation as required Required Credit Controller Experience: • Previous experience in a Credit Control position is essential. Experience gained within a larger group business environment is highly advantageous., • A high degree of accuracy and attention to detail., • The ability to build, develop and maintain strong and trusting relationships with both internal business stakeholders and B2B and B2C customers., • A proactive approach and mentality to working towards and achieving both team and individual targets., • The ability to identify process improvements and efficiencies with the confidence to communicate these effectively to the team., • Strong Excel Skills (intermediate and above, inclusive of V look up and pivot tables), • Strong computerised system skills – previous use of Business Central or Nav based packages is highly advantageous, • A positive, motivated and customer focussed approach to tasks and duties., • Effective time management skills with the ability to prioritise business demands accordingly., • A team focussed approach and mentality., • The role will require some initial regional travel and so a full driving license or the ability to commute to regional locations is essential., • CICM qualifications are advantageous although not essential. This is an excellent opportunity for an experienced Credit Controller to add value in a growing and people focussed organisation – If you have the skills and experience detailed above and live within a commutable distance of Manchester City Centre I am very keen to speak with you. Please contact Rosie at Forge Talent or submit your CV for review.

Are you an experienced Category Manager with a passion for data? Or a Junior Category Manager ready for the next step in your career? Do you thrive in retailer-focused roles and love diving into food trends? If so, this opportunity might be the perfect fit. Location: Manchester (Hybrid – 2 days from home, 3 in the office) We are partnering with a growing own-label food manufacturer with a turnover exceeding £200 million. They are a leader in their category, creating delicious, best-selling products for major retailers. They are now looking for a Category Insight Manager to support further growth with their retail partners. You’ll be joining a collaborative, high-performing team that empowers its people to shine and build long, successful careers. The Role As a Category Insight Manager, you will lead the delivery of the category vision, supporting strategic decisions and working closely with Commercial Managers to maximise profit growth. With significant investment going into new data systems and the broader category function, it’s an exciting time to join and make a meaningful impact. Key Responsibilities • Build strong relationships with retail partners by delivering high-quality category expertise that reinforces the company’s position in the market., • Lead the creation and delivery of regular category performance reports and market updates for both internal teams and customer meetings., • Work closely with research agencies to gather, interpret, and communicate category insights to stakeholders across the business and to customers., • Track competitor behaviour on a weekly basis and highlight any notable shifts or opportunities to the business., • Partner with the NPD team to manage and refine processes that support product development and market readiness., • Contribute actively to customer planning sessions, strategy workshops, and product evaluation days., • Evaluate merchandising layouts and macro space performance, offering recommendations that support the overall category strategy., • Assess promotional performance and provide guidance on future promotional mechanics to drive growth., • Collaborate with colleagues across the Commercial function, offering insight and support where required., • Communicate category insights confidently, adapting presentation style to suit a range of audiences., • Assist customers with marketing initiatives designed to increase category performance and shopper engagement., • Develop and maintain strong internal and external stakeholder networks to support effective cross-functional working., • Leverage data to drive meaningful recommendations on ad hoc projects, ensuring decisions are aligned with market needs and customer objectives. What We’re Looking For • An experienced Category Manager or Junior Category Manager with 2–3 years’ FMCG experience., • A passionate foodie with a genuine interest in food trends and data., • Strong Excel skills., • Experience working with syndicated data sources., • A proactive, ambitious individual who thrives in a high-performing team., • Experience working with the top six UK grocers. If this sounds like the kind of role you’re hungry for, click Apply now!

Application Deadline: 20 December 2025 Department: UK Retail Location: Altrincham (ATR) Compensation: £7.55 - £12.21 / hour Description Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you! As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing. Key Responsibilities Team Collaboration: • Work harmoniously with your colleagues, fostering an inclusive and supportive team environment., • Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals., • Share knowledge and skills to support and train both new and existing team members. Operational Excellence: • Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures., • Accurately process transactions, handling various payment methods with efficiency., • Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked., • Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice., • Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience. Customer Engagement: • Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions., • Address customer inquiries and concerns promptly and professionally, ensuring a positive experience., • Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all. Sales & Performance: • Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace., • Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential. We Would Love To Meet Someone Who Is • Committed to delivering outstanding customer service., • Passionate about retail and eager to share that enthusiasm., • Excellent communicators with a friendly and approachable demeanour., • Energetic, driven, and determined to complete tasks effectively., • Team players who are reliable and trustworthy. What's in it for you? • Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary, • 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance, • 28 days annual leave, including Bank Holidays, • Access to Employee Assistance Programme, and a Colleague Hardship Scheme, • Generous Colleague Referral Incentive, • Auto-enrolment Pension scheme, • A stable, successful and supported environment, • Length of service awards You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for? Location: Icon 1, WA15 0AF About THG Nutrition THG Nutrition is one of the world’s leading players in online sports and nutrition retail. Our brands are breaking boundaries and growing at a relentless pace. We’re home to the world’s largest UK & EU online sports nutrition brand, Myprotein, operating across 50 websites and delivering to over 100 countries worldwide. Alongside our online platform, THG Nutrition is adopting a truly omnichannel approach for our own brands with sales growing across third party marketplaces, social e-commerce and retail. THG Nutrition is also evolving to offer our market leading services in manufacturing to other brands across our global manufacturing footprint. With everything from manufacture and new product development to content creation, marketing, product development and manufacturing delivered in-house, THG Nutrition is perfectly positioned to consistently deliver rapid growth in a fast-moving, global industry. About The Nutrition Squad And The Role Our Nutrition UX team consists of cross-functional squads spanning UX Design, UX Research, Accessibility, CRO, Engineering, and Delivery. We partner with stakeholders across THG to create design solutions for THG-owned Nutrition brands, supporting our mission to deliver impactful, scalable, and human-centred digital experiences. We are involved in every stage of the UX process, from discovery and research through to design, testing, and optimisation, combining insights and innovation to improve platform capabilities, user journeys, and conversion performance. We are looking for a talented Mid-level UX Designer to join our growing Nutrition UX team, a group of passionate digital specialists dedicated to improving user experiences across our global nutrition portfolio. You will play a key role in developing best-in-class UX solutions that support business growth, enhance customer engagement and shape the future of our digital experiences across both e-commerce and mobile app platforms. Working within our Nutrition squad, you will collaborate closely with UX Research, CRO, and Engineering teams to design data-informed, user-centred solutions that make a genuine impact on our customers’ digital journeys. As a UX Designer for THG Nutrition you will: • Take ownership of and lead UX projects, creating clarity where there is ambiguity, • Collaborate with a range of stakeholders across the business, particularly the CRO team, to ensure effective alignment throughout the UX process, • Apply a variety of UX methods appropriate to each project, from discovery research to prototyping and usability testing, • Design and optimise intuitive, user-friendly interfaces for mobile applications across iOS and Android platforms, ensuring seamless navigation and consistent user experience., • Use both qualitative and quantitative insights to inform and validate design decisions, • Create detailed user flows, wireframes, prototypes, and visual designs across web and app platforms, • Plan and conduct usability studies, synthesising findings into clear recommendations, • Promote accessibility and design standards to ensure consistency across all Nutrition brand experiences, • Contribute to the ongoing development of THG’s design systems and UX best practice, • Present and explain design solutions to teams and senior stakeholders, • Share knowledge and collaborate with UX colleagues across THG What skills and experience do I need for this role? • Strong working knowledge of Figma and familiarity with design systems workflows, • Experience using research and testing tools such as UserZoom or Playbook UX, • A knowledge of working with Component libraries and Design systems would be an advantage., • Proven experience in designing mobile applications, with a strong understanding of platform-specific guidelines (iOS Human Interface Guidelines and Android Material Design)., • Confident analysing data using Google Analytics, ContentSquare, or similar platforms, • Comfortable working within agile environments and using tools such as Jira, FigJam, and Confluence What’s in it for me? Career Development • Access bespoke development programmes that have been designed and developed by our in-house L&D team., • Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave • 25 days annual leave plus bank holidays., • Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!, • Enhanced maternity and paternity pay, depending on length of service., • Up to 10 days compassionate leave., • Buy back up to 3 days each year., • Unlock 2 days volunteer leave after 12-months. Wellbeing Support • Access face-to-face and virtual appointments with our in-house GP., • Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa., • State-of-the-art on-site gym., • Access to our on-site physio. Other Perks • Save up to 12% on the cost of personal tech through our salary sacrifice scheme., • Subsidised bus pass from Manchester City Centre to our ICON office., • Up to 50% staff discount on THG brands., • On-site staff shop., • Access to on-site barber., • Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation., • Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

This role is based in our Parts North West hub: Unit B Hibernia Way, Trafford Park, Stretford, Manchester M32 0ZD, United Kingdom • Base salary of up to £56.7k, • Driving Licence Required, • Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary. Additional Benefits • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres., • Pension: Benefit from a generous employer pension contribution of up to 7%., • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays., • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly., • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions., • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources., • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees., • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package., • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development., • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan., • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage., • Paid sick leave upon completion of Probationary period. Role Overview: An exciting new opportunity has come up here at Parts North West. This is a great opportunity for you to become a key member of the our busy parts hub. As a Parts and Accessories Sales Manager you will be expected to manage the Trade Parts Sales operation with the authority to act in all matters for the Parts and accessories sales activity in accordance with the business plan. In this role you will also: • Plan, identify and maximise Parts sales opportunities achieving an agreed market share within the trade sector by developing and maintaining professional relationships with all customers to gain new and repeat business., • Design and implement tailored packages meeting market requirements., • Maintain agreed sales objectives and agreed costs, whilst always ensuring the highest level of customer satisfaction., • Manage the performance of the Trade Parts Sales Team, in the achievement of business objectives Let’s Work together: To be successful in this role we require a HND / Diploma in Motor Vehicle Management or similar, we also expect previous experience (Minimum of 1 year) in a similar role within an automobile network. (Must be in Parts distribution or Automotive Logistics) or satisfy an assessment defined by the supplier which is supervised by the Academy. You also need to have a proven track record in managing people and systems alongside computer skills, including experience of operating word processing and database packages, email and internet Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process

Client Services Manager – SWAY Hair Extensions About the Role As our Client Services Manager, you’ll take the lead on driving customer satisfaction, team performance, and service innovation as SWAY continues to grow. You’ll be the key force behind developing our customer service function, empowering the team, and ensuring our clients receive exceptional support every time they interact with us. What You’ll Do: Lead & Develop the Team • Lead, mentor, and motivate the Customer Service team to deliver top-tier performance., • Provide ongoing training to strengthen product knowledge, service excellence, and problem-solving skills., • Manage team schedules to ensure consistent, high-quality service coverage. Elevate the Customer Experience • Oversee and refine customer service processes and policies to ensure a seamless experience., • Handle escalated or complex issues, driving fast and effective resolutions., • Monitor customer feedback to identify service gaps and opportunities for improvement. Drive Performance & Continuous Improvement • Set and track team KPIs while analysing trends and performance outcomes., • Deliver regular service performance reports to senior leadership., • Streamline workflows and introduce improvements that enhance efficiency and service delivery., • Collaborate with Sales, Marketing, and other departments to elevate the full customer journey. Engage Customers & Strengthen the Brand • Stay up to date with industry trends and maintain strong knowledge of SWAY products., • Support customers and team members with expert product information when needed., • Develop and execute customer engagement initiatives, loyalty programmes, and appreciation events that foster long-term relationships. What We’re Looking For • Experienced customer service leader with strong people management skills., • Strong knowledge of the hair/beauty industry and customer expectations., • Exceptional communication and problem-solving abilities., • Commercial mindset and an understanding of customer needs., • Experience in e-commerce; Shopify Plus knowledge is a bonus.

Claims Administrator Manchester City Centre (Office-based) £26,000 About Us Our client is a growing claims management company specialising in mis-sold car finance claims. We pride ourselves on efficient processes, accurate case handling, and a supportive team culture. With increasing demand for our services, we are expanding our operations team and are now hiring a Claims Administrator to join us in our Manchester office. This team is the engine room of the business: they keep claims moving, chase missing information, and ensure lenders respond on time. Key Responsibilities Day-to-day, your role will include: Client & Lender Communication • Liaising with clients and lenders via phone and email to progress claims, • Handling inbound calls professionally, resolving queries or directing them appropriately, • Making outbound chaser calls to obtain missing documents or updates, • Clearly explaining what information is needed and why, ensuring clients comply quickly Email & Workflow Processing • Managing large volumes of emails and distributing them through workflow queues, • Prioritising tasks according to urgency, deadlines, and team workload, • Identifying key information within emails and allocating actions swiftly Case Management & CRM Updating • Updating CRM records with accurate notes, documents, timestamps, and case status, • Progressing each claim through structured stages to avoid delays, • Tracking active caseloads and ensuring no claim goes stale or dormant, • Flagging cases that require escalation or specialist review Document & Evidence Handling • Requesting missing documentation (ID, agreements, finance documents etc.), • Handling incoming post: opening, scanning, uploading, and filing correctly, • Ensuring all case files are complete, organised, and compliant, • Reviewing lender responses and ensuring they are assigned and actioned promptly Compliance & Quality • Following company processes in line with FCA/CMC regulatory expectations, • Maintaining high accuracy in data entry and document handling, • Ensuring sensitive information is managed securely and confidentially, • Contributing to a high-standard, consistent customer experience Team Support & Continuous Improvement • Collaborating with colleagues to manage workload and support peak demand, • Sharing case insights or blockers with management, • Suggesting improvements to workflows, templates, or procedures, • Supporting team targets through efficient, high-quality processing What We’re Looking For • 12 months minimum in a claims management environment (CMC experience preferred), • Confident and professional phone manner, • Strong administrator with excellent attention to detail, • DISP / FCA / regulatory / compliance experience, • Comfortable processing large volumes of emails, • Able to follow structured workflows and processes, • Experience using CRMs and Google Docs / Google Workspace, • Highly organised, methodical and dependable, • Works well in a fast-paced, process-driven environment Why Join Us? • Fast-growing, reputable CMC brand, • Supportive team culture, • Training and progression available, • Incentives to reward high performance, • Manchester city-centre based office, • Stable, Monday–Friday work pattern with no late nights or weekends How to Apply If you’re organised, confident on the phone, and ready to build your career in claims management, we’d love to hear from you.

Job Description The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve, so welcome applications from people with diverse backgrounds. And welcome flexible working patterns for all our vacancies, including job share. The team you will join is the Monitoring Data & Systems Team(MDS). We manage important Environmental Monitoring systems and datasets. You’ll join a multi-disciplinary team supporting and learning from colleagues while analysing and improving data that underpins our work. The Technical Officer helps manage these systems and data and provides support to users. You will fulfil a multi-purpose role, working on our Water Quality systems and data, but will be expected to support other systems and data as needed. You will work closely with team members and can expect to be involved in any of the following: • Set up and manage users, • Supporting users and resolving issues, especially when we move to our new My Environment application, • Updating, improvements and maintaining datasets., • Responding to internal and external data requests., • Supporting our system improvement and upgrade projects If you have a passion for working with data/systems, a desire to improve the way we work and are keen to develop and learn new skills, this could be the role for you. Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack. You’ll have access to our great benefits package, including generous annual leave, excellent pension and flexible working arrangements. We also offer extensive training to develop your career, including apprenticeships The team The Monitoring Data and Systems Team in Instrument and Systems provides support to the business by maintaining important Environment Agency environmental monitoring systems for Water Quality, Fish, Biology, Ecology, and Water Quantity. We are friendly dispersed team of enthusiastic,caring specialists. Who have a passion for providing these systems and data to a wider range of internal and external customers. The health, safety, and well-being of every member of our team is important to us. Experience/skills Required Experience of working with large complex datasets Someone who is willing develop and learn new technical skills and apply these skills across our monitoring data and systems A motivated, organised, friendly and helpful person with an eye for detail, who is comfortable working in a dispersed team environment Someone who is proactive and enjoys solving problems Excellent written and verbal communication skills; able to convey complex technical information to both technical and non-technical audiences Ability to build and maintain strong relationships, deliver through others and provide excellent customer service Other Desirable Experience/Skills: Experience of using and managing environmental monitoring data systems Experience of using PowerBI, Access, Excel, Python, SharePoint Online and R A working knowledge of water quality monitoring Contact and additional information Work location is flexible, but you must have a base at one of our offices across England and have a presence there. We offer hybrid home/office working but some travel is expected for meetings. We expect to hold interviews via MS Teams towards the end of December / Beginning of Jan. We’ll confirm interview dates for candidates invited to interview An apprenticeship is available for role for the Successful candidate. If you would like to discuss the role further please contact: Damian Pharoah – Competence 1 Data and Information Management Description Using the STAR technique (Situation, Task, Action and Result) can help when formulating your answers. Description: Collects, analyses, interprets, records, manages, develops, and shares data, material, or information appropriately for a variety of purposes. Question – The MDS team analyses, interprets, records, manages, develops and shares data appropriately for a variety of purposes. Please give an example where you have demonstrated this competency and how you overcame the challenges that in presented Competence 2 Takes Decisions and Solves Problems Description Using the STAR technique (Situation, Task, Action and Result) can help when formulating your answers. Description: Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions. Question – Please give an example of a time when you have solved a problem requiring perseverance and an eye for detail. Competence 3 Focuses on Customers and Partners Description Using the STAR technique (Situation, Task, Action and Result) can help when formulating your answers. Description: Consults and collaborates with Customers and Partners effectively through awareness raising, education and combined projects, ensuring buy-in to initiatives and the beneficial promotion of the Environment Agency’s duties and policies. Question – Please give an example of a time when you have used data to address the needs of a customer. If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information. Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.

Location: Flexible (Remote with travel as and when required) Reports to: Head of Technology TMS (Total Marketing Support) are a subsidiary company of DS Smith. TMS provide Point of Sale Marketing solutions for leading brands as well as specialised packaging solutions. TMS are on an exciting digital transformation journey. We are looking for a Digital Enablement Lead to drive the strategic use of technology and data across the business, enabling efficiency, innovation, and improved customer engagement. This role leads a cross-functional team and plays a key part in shaping the future digital landscape of TMS. Responsibilities • Lead the digital enablement strategy, ensuring alignment with TMS business objectives and the wider DS Smith technology roadmap, • Manage and develop a high-performing team consisting of a Business Analyst, Systems Analyst, and Continual Improvement Manager, • Champion the adoption and integration of new technologies, ensuring they add value and align with existing systems and processes, • Drive data-led decision making, working closely with the Data Manager to enhance data governance, architecture, and literacy across the business, • Identify and implement opportunities to optimise processes and improve business efficiency, • Enhance customer experience through the effective use of digital tools and solutions, • Engage stakeholders across TMS and DS Smith Group to ensure successful delivery of digital initiatives, • Lead change initiatives, ensuring effective communication and user adoption of new technologies or processes, • Define and monitor KPIs to measure the impact and performance of digital initiatives, • Represent the Technology function in cross-functional strategic planning, supporting the Head of Technology in shaping TMS’s digital future Additional Information • Full line management for a Business Analyst, Systems Analyst, and Continual Improvement Manager, • Occasional travel to other TMS sites and DS Smith Group offices may be required Person Specification • Strong strategic vision with the ability to translate business needs into effective digital solutions, • Proven leadership capability with experience managing cross-functional digital or technology teams, • Highly analytical with the ability to interpret data and turn insights into action, • Innovative mindset with a passion for exploring and applying emerging technologies, • Excellent communication and stakeholder engagement skills, • Customer-focused approach, with an understanding of how digital solutions enhance user and customer experience, • Skilled in leading change and embedding new ways of working, • Solid understanding of data governance, architecture, and analytics, • Experience delivering digital transformation initiatives within complex or multinational environments, • Knowledge of business systems such as ERP, CRM, and data platforms, • Degree in a relevant field (Information Systems, Business, Data Science) and/or project management certification (e.g., PRINCE2, Agile) is desirable What We Can Offer You • Competitive salary, • Pension scheme & Life insurance, • Share Save scheme, • Income Protection, • 25 days holiday plus Bank Holidays, • Employee Assistance Programme, • Virtual GP, Occupational Health & free Flu vaccine, • Cycle to Work and shopping discounts “To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.”

Research Consultant (Recruitment) An innovative, dynamic recruitment company are on the lookout for ambitious graduates to join their team as a Research Consultants (Recruiters). About the Company: This dynamic company has earned multiple awards for its vibrant workplace culture and is located in a highly desirable area. With offices worldwide, they offer fantastic opportunities for career growth both within the UK and internationally. The Role: As a key member of the team, you will play a vital role in providing recruitment solutions to customers and clients. This position requires strong customer service skills, combined with the ability to apply your knowledge in a consultancy setting. You will leverage a specialized approach to collaborate with clients and offer tailored solutions. What You'll Gain: • Highly Competitive Salary: £25k per annum, with the potential to earn significantly more through excellent commission opportunities., • Thriving Workplace Culture: Enjoy regular social events and a welcoming environment., • Unparalleled Growth: Benefit from excellent opportunities for career advancement., • Ideally degree educated, • Exceptional communication and interpersonal skills, • Highly self-motivated and driven Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Senior Software Engineers Location: Manchester Salary: £48,782 to £58,194, including a concessionary payment of £2,658. The final amount depends on your skills and experience. You’ll also receive a one-off recruitment bonus of £3,500, split into two payments: £1,750 on arrival and £1,750 after successfully completing probation. In the future, there may be an opportunity to qualify for a higher skill level. Following a successful skills assessment, this could increase your salary by up to £9,766. Flexible working We recognise the importance of a healthy work-life balance and offer a range of working patterns, including full-time, part-time, and compressed hours. Hybrid working, which refers to a combination of working on-site and from home, may be more limited due to the nature of the work. However, some homeworking may be available depending on business needs. We also support flexible start and finish times, where possible, to help you manage your personal and professional commitments. About us GCHQ is an intelligence, cyber, and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity, and partnerships to identify, analyse, and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks, and espionage. At GCHQ, you’ll do varied and fascinating work in a supportive and inclusive environment that emphasises teamwork. The role As a Senior Software Engineer, you’ll play a pivotal role in solving mission-critical challenges. You’ll contribute to the architecture and design of both new and existing systems, establish and promote best practices, and deliver high-quality software solutions. Drawing on your expertise in various software engineering methodologies, you’ll introduce fresh ideas and innovative approaches that make a real impact at the core of our mission: keeping the UK safe, both in the real world and online. This is a practical, impact-driven role with plenty of opportunities to develop yourself and others. You’ll review pull requests, define code review, branching, and deployment strategies, and work across a variety of software engineering frameworks. Operating at a deep technical level, you’ll apply your expertise in languages such as JavaScript, Java, C++, Node.js, Python, Rust, Go, and .NET. You’ll bring a genuine enthusiasm for discovering and applying new software engineering techniques. As part of a wider network of peers, you’ll collaborate and learn from others. With your experience, you’ll set the standard, introduce innovative ways of working, and identify new priorities. Whether leading and mentoring a team or acting as the technical expert within a high performing group, you’ll apply your knowledge of diverse methodologies to deliver impactful solutions. You’ll engage confidently with both technical and non-technical stakeholders, making a real positive contribution to the wider engineering community. About you As a Senior Software Engineer, you’ll bring expertise in modern programming languages and frameworks such as C++, Golang, Java, JavaScript, .NET, Node.js, Python, Rust, along with experience working with cloud platforms AWS, Azure, GCP. You’ll have successfully led Agile project teams, evaluated customer business requirements, and delivered high-quality software solutions that make a real impact. Strategic and self-driven, you’ll serve as a bridge between teams, communicating technical information with clarity and confidence. You’ll thrive in a fast-paced, innovative environment where creativity is key to solving complex and unprecedented challenges. We welcome experienced professionals from a variety of related fields, including software engineering and security, site reliability engineering, and data engineering. Your genuine enthusiasm for software engineering, combined with your ability to mentor others, collaborate effectively, and stay ahead of emerging technologies, makes you a valuable contributor to a forward-thinking engineering community. Training and development At GCHQ, we’re committed to your growth and development. From the moment you join, you’ll receive a comprehensive induction into our organisation, which will provide insights into how we operate, and the collaborative environment you’ll be part of. This lays the foundation for a learning journey tailored to your goals and preferred style of development. From day one, you’ll have access to mentors and subject matter experts to help you settle into the role, and you can continue to have a mentor for as little or as long as you choose throughout your career. We invest in your development and adapt to the way you like to learn. You’ll be supported and encouraged every step of the way, becoming an integral part of our innovative team. We’ll provide the space and resources for continuous learning, experimentation, and improvement – with up to 30% of your time dedicated to personal development. From books, online courses, and conferences to real-world projects supported by your team, we’ll provide the resources you need to grow. You’ll have access to learning and development opportunities tailored to your role, covering a wide range of software disciplines including front-end design, site reliability engineering, data engineering, solution architecture, machine learning operations, UX, Agile, cloud engineering, and security. We’ll even support formal qualifications with dedicated funding, and provide subscriptions to platforms like Cloud Academy, Pluralsight, and O’Reilly to help stay ahead. Our culture embraces a growth mindset and values equality, encouraging teams and leaders to bring their best every day. Whether you’re exploring advanced software engineering patterns, gaining certifications like AWS Developer or Certified Scrum Master, or developing leadership skills through internal training, we’ll help you build the career you want. As your expertise grows, you’ll also have opportunities for skill reviews that can lead to recognised additional skills payments, supporting both your development and progression within the organisation. Rewards and benefits You’ll receive a starting salary of £48,782 to £58,194, which includes a concessionary payment of £2,658, dependent on skills and experience, and a one-off payment of £3,500 split into two payments: £1,750 on arrival and £1,750 after completing probation, plus other benefits including: • 25 days of annual leave, automatically increasing to 30 days after 5 years' service, plus10.5 days of public and privilege holidays, • opportunities for recognition through our employee performance scheme, • interest-free season ticket loan (for parking and travel), • excellent pension scheme, • cycle to work scheme, • on-site facilities such as a gym, restaurant, and coffee bars (available at some locations), • paid parental and adoption leave. Equal opportunities At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: people of different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking, and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including individuals from groups that are under-represented in our workforce, such as women, people from ethnic minority backgrounds, individuals with disabilities, and those from low socio-economic backgrounds. To secure an interview for this role, you will need to meet the minimum criteria assessed during the application sift. You will need to provide: • evidence of where you’ve taken ownership of a technical project or piece of work, • demonstrate the ability to understand several modern languages/frameworks, such as C++, Golang, Java, JavaScript, .Net, Node.js, Python, Rust, • experience working in an Agile technical project team, • demonstrate competency as a Software Engineer What to expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: • Application form sift., • Technical and competency-based interview, including a presentation., • If successful, you’ll receive a conditional offer of employment, subject to vetting. Please note you must successfully pass each stage of the process in order to progress to the next. Your application may take around 6 to 9 months to process, including vetting, so we advise you to continue any current employment until you have received your final job offer. Before you apply To work at GCHQ, you must be a British citizen or hold dual British nationality. This role requires the highest level of security clearance, known as Developed Vetting (DV). It’s something everyone in the UK Intelligence Community undertakes. Please note we have a strict drugs policy. Once you start your application, you must not take any recreational drugs, and you’ll need to declare any previous drug usage at the relevant stage. Before applying, we recommend setting up a separate email address for your contact with us to ensure your personal and application correspondence remain separate. Try to avoid including identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you manage your application with us more securely. The role is based in Cheltenham, Manchester, or Samlesbury, so you’ll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting your application. Please note you should only launch your application from within the UK. If you are currently overseas, please wait until you are in the UK to apply. Applying from outside the UK will affect our ability to progress your application.

Job Purpose A personality that shines, the ability to adapt to any situation and make people feel at ease. These are a few of the qualities we’re looking for in our cabin crew. As the face of Emirates, you’ll be the person customers turn to for help and direction when they fly with us, so you need to be friendly, observant and able to provide the right support. Being a member of the cabin crew is so much more than a service role - safety is our highest priority. You’ll need to lead confidently and take control when it comes to managing aircraft services, security, and safety procedures. This comes from the world-class learning experience our crew receive at our state-of-the-art facility in Dubai. Qualifications & Experience Here are some other things we look for in our cabin crew: • You’ve had more than a year’s experience in hospitality/customer service, • You have a positive attitude and the natural ability to provide excellent service in a team environment, dealing with people from many cultures, • Your minimum qualification is high school graduate (Grade 12), • You need to be fluent in written and spoken English (ability to speak another language is an advantage), • You’re at least 160cm tall and can reach 212 cm while standing on tiptoes, to enable you to reach emergency equipment on all aircraft types, • No visible tattoos while you’re in Emirates cabin crew uniform (without covering them with bandages or cosmetics), • As Emirates cabin crew, you’ll be based in Dubai and will need to meet the UAE's employment visa requirements Aside from the requirements of the role, you should be determined to always perform to the highest standards, focus on being solution oriented, and be able to manage a demanding work schedule. You should have the ability to deliver an authentic experience to our customers. You’ll be culturally aware and reflect the Emirates personality - professional, empathetic, progressive, visionary and cosmopolitan. Before clicking the Apply button, please keep the following documents ready to submit with your application: • Recent CV in English, • Recent photo Salary & Benefits Your pay is made up of three components: • a fixed basic salary,, • an hourly pay for operated flights and, • an overseas meal allowance. Basic salary = AED 4,980 / month, Flying Pay = AED 69.60 / hour based on avg. 80-100 hours / month, Average Total Pay = AED 11,244 / month (~USD 3,100, EUR 2,600 or GBP 2,280) • These are approximate numbers for Grade II (Economy Class). Meal allowances for night stops are credited to the salary in arrears the following month. Hotel accommodation as well as transport to and from the airport is provided by the company.

Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 - Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. Fact Number 2 - There is an abundance of fantastic graduate opportunities, and a candidate driven marketplace means that you're in a stronger position than ever before to take advantage of them. Fact Number 3 - If you keep reading, it could be one of the best career decisions you ever make. At Pareto, we have range of entry level graduate schemes where we deliver award winning training and you reap the benefits. Excellent growth potential and support networks, as well as fantastic packages and flexible, remote working options are all on offer. If you're a relationship builder looking to launch a lucrative career rooted in a commercial, B2B setting, with excellent scope to develop professionally, joining companies with top tier cultures, then we have the opportunity for you! You need: • A degree in any discipline, • Ambition and a willingness to learn, • Solid interpersonal and communication skills, • A competitive basic salary of £25k, with OTE taking your total package up to £40k+, • Excellent progression, learning and development potential, • Regular socials in a welcoming, inclusive environment, • Lucrative bonus and incentive schemes Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Career growth. Big impact. High-energy environment. If you’re the kind of IT professional who loves solving problems, improving systems, and genuinely making things work better; this is the role you’ve been waiting for. We’re partnering with one of Manchester’s fastest-growing sports fashion & leisurewear brands. A business that’s scaling at pace, investing heavily in tech, and needs someone who can take the reins of IT Support across multiple sites. This isn’t a ticket-closing job. This is leadership, ownership and impact from day one. Why this role stands out: • Shape and lead IT support across the business, • Work for a brand that’s growing aggressively (and your career can grow with it), • Get hands-on with modern tech (M365, Azure AD, Windows 11, Endpoint Manager), • Drive continuous improvement - they want better processes, ideas and upgrades, • Real visibility with senior leadership, • Travel to other sites when needed (all expensed) What you’ll be doing: • Leading the helpdesk function and acting as the point of escalation, • Fixing a range of hardware, software, networking and cloud issues, • Maintaining SLAs and creating colleague guides & self-help materials, • Supporting business projects and onboarding new applications, • Overseeing third-party IT partners and ensuring value for money, • Strengthening cybersecurity, monitoring systems and championing best practice, • Keeping the asset register tight, tech running smoothly and downtime minimal What you’ll bring: • Solid Desktop / IT Support background (1st/2nd line), • Ability to troubleshoot confidently, calmly and logically, • Strong experience with rebuilding/configuring laptops/desktops, • Knowledge of M365, Windows 10/11, Active Directory & Azure AD, • A proactive mindset - always looking for ways to improve tech & processes, • Great communication and a customer-first approach, • Ability to work on-site in a fast-paced environment, • A full UK driving licence (there’s occasional travel) This role will suit someone ambitious. Someone who wants to step up. Someone who’s happiest when they’re fixing things, making things better, leading from the front - and doing it in a brand that’s going places…fast. In addition to a competitive salary, benefits include 25 days annual leave plus BH, healthcare and substantial brand discounts amongst others. If you’re ready for a role with energy, growth and impact; this is it. Interested in progressing your application? Apply without delay.

Who We Are & What We Do: Ikonic Technology has over 25 years of experience as Europe’s premier independent IT distributor, and we have a reputation for exceeding our customer’s expectations. With an award winning Mentality as CRN’s Distributor of the Year (£100-300M) and the trophy for ‘Best company to work for’ 2024, we know you will find happiness working with us. As specialists in IT distribution, Ikonic keep an unprecedented level of hardware stock - over £15m. Fully accredited, and one of the very few British Standards Institute accredited suppliers, we hold all leading brands and IT products, from cutting-edge innovation too difficult to find, and End of Line. We pride ourselves as industry leaders and currently stand as the only carbon-neutral IT Distributor in the UK since 2021. Thanks to our continued carbon reduction plan, we have planted over 40,000 trees, and are on track to become Net-Zero by 2038. Ikonic has distribution centres in the UK (Manchester) and Germany (Frankfurt) offering Laptops, Desktops, Servers, Storage, Networking, UPS, Refurbished, ITAD, Support Contracts, Configuration and White Label. Please ask for our full list of products and services. As a leading supplier in the technology sector, we take pride in our diverse product range, competitive pricing, and commitment to sustainability. As distributors of IT, we are Ikonic. What We Are Looking For: We are currently looking for an organised and motivated Sales Account Manager with knowledge of the IT industry to support our growth. This role is ideal for individuals who are passionate about sales, eager to learn, and ready to kick-start their careers in a supportive and rewarding atmosphere. You will be responsible for promoting Ikonic’s products & services to clients and proactively bringing in more leads and customers. Benefits – Sales Account Manager: • Competitive salary with performance-based incentives including our Bonus scheme, Commission pay and Performance based bonus, • Comprehensive training and mentorship program, • Opportunities for career advancement within the company, • A supportive and collaborative work environment, • Employee-Owned Trust – You will own a part of the company, • Staff discount on stock products, • Private Healthcare – Starting after 6-12 months, • Life and Critical Illness Insurance, • Flexible pension options, • Company events, • Smart casual dress, • No weekends Role Responsibilities –Sales Account Manager: • Build and maintain strong relationships with new, existing, and lapsed clients, • Identify and pursue new sales opportunities through B2B cold calling, • Deliver exceptional customer service to ensure client satisfaction, • Meet and exceed sales targets and performance metrics, • Collaborate with sales and other departments for a seamless customer experience, • Participate in training programs and ongoing professional development, • Dealing with new leads/enquiries via email and phone, • Regularly promoting products and services to your client base, • As the company culture promotes helping others, ad hoc tasks may be assigned to the job holder that is not listed above Person Requirements –Sales Account Manager: • Confident, professional manner, • Enjoy working in a fast-paced environment, • Customer-focused and excellent communicator – able to build relationships, • Previous sales or customer service experience is a plus but not required, • Self-motivated, goal-oriented, and eager to learn, • Strong organisational and time-management abilities, • Familiarity with CRM software is advantageous, • Ability to work independently and as part of a team, • Strong work ethic, • Wanting to have a career with high earning future potential The Legal Bits: We are committed to promoting equal opportunities in employment. All job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. By submitting your CV, you give Ikonic permission to share your CV and information with any relevant employee in our internal hiring process. Your CV and any notes made will be confidentially disposed of once a hiring decision has been made. All applicants selected for this position will need to pass reference and security checks to qualify for employment with Ikonic. Job Applications: If you're ready to embark on an exciting sales career and contribute to an innovative company, we want to hear from you! Please submit your CV and a cover letter expressing your interest in the Trainee Sales Account Manager position. The role applications will be closed at the latest 31st Jan, with interviews conducted on the following week if not before. STRICTLY NO AGENCIES PLEASE We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL.

About Us: - 39 Hours Location: Trafford Park Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a variety of customers. You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity, supporting the store management with specific responsibilities. Key Responsibilities: • As a supervisory member of the team, you will lead and empower your colleagues, ensuring our customers are at the heart of everything we do., • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice to support your DM & SM., • Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction., • You will actively seek opportunities to improve store performance and provide the best customer experience, improving service based on feedback from Feefo and Mystery Shops and other tools and resources., • You will assist store management by taking ownership of stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately., • As a supervisory member of the team, you will be accountable for opening and closing the store in the absence of management., • Cashier balancing at the end of the day and ensuring correct procedures are followed. What You'll Need to Succeed: Technical: • Prior experience in retail, hospitality, or customer service., • Possesses excellent knowledge of fashion trends and industry standard., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems., • Knowledge in Data Analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self–improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, enriched by emotional intelligence, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. We’re looking for a Lead Engineer expects more from their career. It’s a chance to extend and improve dunnhumby’s Software Engineering Department. It’s an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers. As the Lead Engineer, you will be working on Data collaboration and Global Media solutions. It will include being responsible for designing, leading and implementation of data collaboration platform allowing clients and 3rd parties to share and merge data securely. As well as providing support for consulting and proposition teams in client meetings, and clients on technical integration. What You Can Expect In The Role • Be the technical expert about the products (dunnhumby and 3rd party), within a team, or for several teams, • Conduct requirements analysis, balance different requirements and make technical trade off decisions at application level (e.g. component design), • Lead exciting end-to-end projects and ensure Service Level Agreements are successfully delivered, • Defining and developing solutions to technical problems that arise, • Using your expertise to input into reengineering and design, • Acting as a subject matter expert for focus areas across the technology space, • Actively look for the latest tools and technologies within or outside dunnhumby, • Actively learn and help implement the new industry standards related to products, people, and processes, • Collaborating with different stakeholders on managing project milestones, short term, and long-term planning, • Help identifying the dependencies, risks, and bottlenecks in the projects proactively, • Working actively with the Engineering Manager to resolve them What We Would Expect From You • Strong experience in cloud native architectures and integration pattern, • Very experienced with high volume of data and low latency integrations, • Experience of collaborative design and delivery of software products and platforms including depth of knowledge across at least two of software, infrastructure, big data, event processing and distributed computing architecture, • Familiarity with at least one of the major cloud provider’s technology stacks – Azure, GCP or AWS, • Leadership and early adopter of modern software-centric infrastructure management, including CI/CD, continuous deployment, Infrastructure as Code, Policy as Code, Configuration as Code/Data, • Track record of implementing architectural changes in Agile development methodologies., • Experience identifying key business technology issues and providing analytical skills to understand and communicate design specifications that facilitate technical development, including the creation of both high-level and detailed design documentation and impact estimation., • Problem solving and troubleshooting skills and the ability to exercise mature judgement What You Can Expect From Us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Job Introduction As Brand Specialist You Will • Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise, • Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness, product exclusives and other info to help drive sales to deliver product knowledge, cascading this information via training, • Understand the need to take responsibility for tasks that may go beyond the role expectation, spot opportunities to improve business, customer service and retail standards, • Understand and follow health and safety procedures and security procedures, and play an active role in preventing stock loss, • Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you, • Build and develop your own client base. Using your exceptional service skills to nurture customer relationships, that you will maintain through your unique personal service A Bit About You • All over the numbers. You will be set sales, CRM, and NPS targets…to name a few. So even if you haven’t had much first hand exposure to this data, you will have the curiosity and appetite to learn more, • A great communicator. Passionate about our products as well, this combination will mean you can deliver inspiring brand training to your team, • Well informed. You will make it your business to know what our competitors are up to, • Known to be a sales and service expert, • Collaborative. Your brand partner or contact within our own team will rely on you to keep them informed, whether successes, challenges or customer feedback, • Approachable. You will be a leader in your department and will be invested in your wider team and on hand for requests, be they queries, coaching support, • A proud shopkeeper. It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same, • An example of our values, a trusted and respected colleague This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business. Selfridges

Job Description Are you a passionate Treatment Coordinator looking for your next opportunity? Are you ready to take on a rewarding new challenge in a supportive and professional environment? If so, we’ve got a vacancy at our welcoming Manchester - City Centre Dental & Implant Clinic. • Full-time hours available, • Mon- 745-8pm Tues-Thurs -7.45- 7pm and a Friday 8am-5pm, • Competitive hourly rate from: £14.50 About You We’d love to receive your application to our Treatment Coordinator vacancy if you have the following skills and experience: • Previous experience as a Treatment Coordinator or Patient Care Advisor – we also welcome applications from those with sales experience gained in a customer-facing environment, • A caring and empathetic approach, with excellent communication and relationship-building skills, • A team player who thrives on delivering exceptional patient care and service What do you get in return? In addition to a competitive salary, our benefits package also includes: • Bonus scheme based on practice performance, • Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme, • Extra Leave: Birthday off and option to buy 3 more days, • Family Support: Enhanced maternity/paternity leave, • Financial Security: Life assurance and contributory pension scheme Who are we? PortmanDentex is a leading dental group where your skills and ambitions make a real difference. We support over 370 practices across the UK and Ireland. We’re united by a passion for great dentistry, putting patients first and helping each other grow both at work and beyond. Application process When you click apply, we’ll just need your CV and contact details, plus answers to a few quick questions — and that’s it! You’ll hear back from us as soon as we can, whatever the outcome. Ready to join us? Click apply to take the next step in your Treatment Coordinator career. LI-EW1 Additional Information This position involves providing urgent dental care and pain relief to patients in need of immediate attention. It’s a great opportunity for a dentist who enjoys fast-paced clinical work in a supportive, well-equipped private practice setting. We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.

Building the space between proven and possible, MDA Space is a trusted mission partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a 55-year+ story of world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The global MDA Space team of more than 3,800 space experts has the knowledge and know-how to turn an audacious customer vision into an achievable mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that’s been in our DNA since day one. For those who dream big and push boundaries on the ground and in the stars to change the world for the better, we’ll take you there. For more information, visit . MDA Space’s international footprint in the UK creates opportunities to work with some of the most exciting space industrial players in the country. Delivering all three business area capabilities in Geointelligence, Robotics & Space Operations, and Satellite Systems, our UK team provides support to our European-based customers while specializing in the development of advanced space sensors for exploration missions as well as space-based communication technology. As our presence grows overseas, so does our need for new ambitious team players to help us advance our place in the Universe and beyond. We're on the hunt for a Buyer to work from one of our UK locations in Harwell, Manchester or Stevenage. Responsibilities • Ensure suitable standards, processes and controls are followed across all phases of the procurement process from initial RFI through RFP, negotiation, order placement and delivery follow up and tracking., • Be the front person for all aspects of procured items., • Contribute to the development of new business opportunities and expansion of existing business opportunities in the space community., • Be comfortable to work across multiple projects for multiple customers., • Be involved in the preparation of proposals, proposal work statements and specifications and operating budgets., • Influence and carry out PO negotiations and modifications., • Be comfortable in a fast moving and dynamic environment with whilst being able to remain calm and keep the team focussed on the goal., • Lead both mechanical and electronic component/assembly procurement and delivery., • An understanding of ESA and/or NASA standards would be beneficial., • Ensure the relevant business processes are adhered to and business systems (ERP) are utilized correctly., • A level of understanding with respect to UK/US export control guidelines would be beneficial., • Project management understanding would be beneficial with the potential to learn and grow the role. Qualifications, Experience And Competencies • 2-5 years of experience in procurement/buying preferably in the satellite and defence industry., • Proven ability to carry out all of the required tasks from RFI through to component delivery., • Orientated towards ensuring the best value for money can be achieved., • Good negotiation skills., • Track record of working across multiple projects and technology bases whilst working with suppliers globally., • Willingness to learn but also educate others., • Confident in engaging with vendors and making timely decisions., • Be able to understand and analyse key procurement requirements technically and commercially., • Experience of working with ESA/ECSS, NASA and MIL-STD processes and projects would be beneficial., • Excellent negotiation skills, administration and organisational skills., • Understanding of export and shipping regulations., • Awareness of ISO 9001, AS9100, etc quality systems., • Bachelor’s degree or other relevant diplomas would be beneficial but not a must. Core Competencies • Problem solving., • Self-starter., • Customer satisfaction focused., • Attention to detail., • Adaptability and flexibility in an agile environment., • Use of business systems (MRP/ERP)., • Proficient in collaborative working methods both physically and with remote teams., • Excellent communication and interpersonal skills, including a demonstrated ability to interact effectively with customers, management, and peers. We’re a dream team of purpose-driven, collaborative and passionate people, and we are constantly looking for others to join #TeamMDA to ignite new and innovative approaches to problem-solving that push us forward to improve life on and above Earth. If you’re excited to expand our place in space and driven to inspire the next generation, we’ll take you there. We have entered a new era of exploration and development, and MDA Space welcomes all who yearn to suit up and be part of it. An equal opportunity employer prizing diversity, integrity and collaboration, we are committed to growing MDA Space’s leadership in this next golden age. Comments/Special Considerations We are required to conduct a BPSS (Baseline Personnel Security Standard) screening in which we will check your: • Right to work: To confirm that you are entitled to take up the position as well as check your nationality and immigration status, • Identity: Full ID check, • Criminal records: Basic Disclosure, • Employment history check: Confirmation of past three years of employment (minimum) history/activity, • Reference checks Benefits Statement MDA Space provides competitive compensation and benefits packages for its employees at all locations. As a team member of MDA, you and your qualified dependents are eligible to participate in a benefit plan that ensures a comprehensive level of protection through competitive health care including; private healthcare, disability income protection, life insurance, pension plan; and an employee assistance program. We also have a Hybrid work model in place, for a better work/life balance. Equal Opportunity Statement MDA Space is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please feel free to notify us. Accommodations MDA Space is proud to provide accommodation(s) during the recruitment process. Should you require any accommodations, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs.

✍️ Job Title: E-Commerce Manager 💷 Salary: DOE 📍 Location: West Manchester (Onsite / Hybrid Optional) 🛠 Skills: Shopify, Amazon, TikTok Shop, CRO, Marketplace Management, Data Analytics, Inventory Alignment, Digital Performance, Customer Journey Optimisation, ERP/Automation A rapidly growing consumer brand in the lifestyle and supplements space is searching for an E-Commerce Manager to take the lead across all online sales channels, including Shopify, Amazon, and TikTok Shop. This is a role for someone who thrives in fast-paced environments, enjoys problem-solving, and knows how to turn data into meaningful commercial results. If you love driving performance, optimising journeys, and owning digital revenue, you’ll be central to shaping the brand’s next phase of growth. Key Responsibilities • Manage day-to-day trading across Shopify, Amazon, and TikTok Shop, ensuring product data, pricing, and stock accuracy are always up to date., • Enhance product pages, collections, keywords, A+ content, conversion funnels, and marketplace content to maximise visibility and sales., • Track KPIs daily (CR, AOV, ROAS, revenue), identify CRO opportunities, and support marketing with paid ads, emails, and product launches., • Manage Amazon operations: Buy Box performance, PPC, reviews, FBA, and compliance,, • Work closely with marketing, inventory, warehouse and customer service teams to ensure smooth operations and a consistent customer journey., • Improve workflow improvements and automations across Shopify, Amazon, TikTok, ERP, and fulfilment systems. Who You Are • Experienced in e-commerce management with 4+ years of relevant experience, preferably within sports nutrition, supplements, lifestyle, D2C, or FMCG brands, • Analytical, commercially minded, and confident using data to drive decisions., • Skilled in SEO, keywords, CRO, and understanding how customers behave online., • Organised, detail-driven, and capable of owning performance end-to-end., • Comfortable working cross-functionally with marketing, operations, and warehouse teams., • Experience with Odoo, Klaviyo, or Amazon PPC is a bonus., • Passion for fitness, supplements, or lifestyle brands is beneficial. If you’re excited by the idea of shaping the digital growth of a rapidly expanding consumer brand, I’d love to hear from you 📩

As a Partnership Executive, you’ll support the growth and management of our partner network by helping to identify new opportunities and build strong, lasting relationships with key brands. Working closely with the Partnerships Manager, you’ll play an active role in sourcing, onboarding, and supporting partners, ensuring their offers are well-positioned, up to date, and delivering value for both the business and our members. This role is ideal for someone early in their career who’s commercially minded and eager to develop hands-on experience in new business, partner development, and digital campaign delivery. Key Responsibilities • Support the identification and qualification of new partnership opportunities through research, proactive outreach, and tracking of inbound interest, following up on leads to ensure smooth and timely partner conversion., • Assist in the onboarding of new partners by coordinating offer setup, gathering required assets, and ensuring smooth internal handover with content and product teams., • Help build and maintain strong working relationships with existing partners, providing day-to-day support and ensuring their offers remain accurate, engaging, and effective., • Contribute to the development of exclusive offers and member promotions by working closely with the Partnerships Manager and Marketing team., • Monitor partner performance, gather insights, and assist with the preparation of reports to evaluate effectiveness and highlight areas for optimisation. Maintain up-to-date records of partner activity, offer terms, and communication history within internal systems., • Collaborate with internal teams including Marketing, Product, and Customer Support to support the successful delivery and promotion of partner campaigns., • Stay informed on competitor activity, market trends, and consumer behaviour to help shape outreach efforts and enhance partner targeting., • Provide support during seasonal campaigns and key promotional periods, ensuring timely partner communication and campaign execution. Requirements and Skills • 1–2 years’ experience in a commercial, partnerships, marketing, or account support role (or relevant internship/placement experience)., • Strong communication and interpersonal skills Excellent attention to detail, particularly when working. with data, copy, and partner assets., • Highly organised and comfortable working across multiple tasks and priorities., • Collaborative and proactive approach, with a willingness to learn and grow., • Good working knowledge of Microsoft Office (Excel, Word, PowerPoint)., • Comfortable using digital tools and systems (experience with CMS or CRM software is a plus)., • An interest in digital platforms, e-commerce, hospitality, or membership-based businesses is desirable. What We Offer • A fantastic opportunity to grow within a fast-paced digital business, • Hybrid working with flexible arrangements, • A friendly and supportive team environment, • Competitive salary and benefits, • Career development and training opportunities, • The chance to work with some of the UK’s best-loved brands and attractions Interested? If you're enthusiastic, detail-focused, and eager to build a career in partnerships or digital business, we'd love to hear from you. About Digital Rewards Group DRG is the UK’s leading digital rewards and consumer incentive agency, owning brands including Kids Pass, Digital Perks, Popcorn Pass and more. All powered by our own digital platforms, our 40 strong work-force are housed in a modern, open-plan office in Altrincham town centre, just outside Manchester. Our culture is fast- paced and unique, we recognise great achievements with great rewards. To support our ambitious growth, we are looking for a highly organised, motivated and ambitious individual who can bring fresh and innovative thinking to DRG, and play a part in driving the group forward on its truly exciting journey. We at DRG believe in our business mantra of ‘We live it’, and we’re looking for likeminded people to join us. We invest in the development of our staff to help everyone achieve their full potential and are supportive and motivating across all departments of the business. We’re a fast-growing business that leverages strong partnerships to create compelling digital propositions for clients including Marks & Spencer, Barclays, Mars, Vodafone, The Daily Mail and Iceland.

About Safetykleen Imagine working for a company where your role actually matters for the planet. We’re Safetykleen - a world leader with 50 years’ experience across 16 countries, empowering global businesses to keep their critical operations safer and cleaner. We deliver parts-cleaning solutions that help customers lower energy consumption and operate more responsibly for the environment. Your ideas matter in a culture built on Respect and Winning Together. Your work directly contributes to a cleaner planet. And while we operate on a global scale, the real power of our business lives in our local teams. Our people are the heart of our mission. About the Role As a Team Leader, you drive sales performance by being out in the field with your people. You’ll coach them through real customer interactions, help them build effective selling habits, and use data to focus their time on the opportunities that matter most. You support new hires, develop experienced team members, and bring structure and clarity that give everyone the confidence to hit their targets. You’ll help your team plan the right activity - from first appointments and customer preparation to quotes, cost-saving insights, and closing conversations - ensuring they follow a proven, consistent approach that delivers predictable results. Your mission: empower your team to succeed, achieve KPIs and targets, and build a high-performing, supportive sales culture where everyone can thrive. What you’ll be doing • Leading from the front in the field – coaching your team in real customer situations, building strong selling habits and raising the standard of every customer conversation., • Developing people, not just activity – running effective huddles, 1:1s and reviews, giving clear, behaviour-focused feedback and supporting both new hires and experienced salespeople to grow., • Creating a winning sales rhythm and pipeline – setting structured weekly routines, ensuring every team member owns a healthy, well-qualified pipeline with clear next steps and predictable results., • Driving performance through insight – using data to spot patterns early, unblock issues and lead confident performance conversations that help each person improve., • Protecting quality and “the Safetykleen way” – role-modelling professional, value-led sales behaviour and quality-checking key steps like preparation, quotes and follow-up to ensure equal success and partnership for the customer and Safetykleen. About You You’ve spent time in the field, managing a B2B territory with real targets, real pressure, and real customers - so when you coach, people listen. You’re hands-on with sales activity management: call volumes, pipeline reviews, CRM discipline, and deal progression - you don’t manage from spreadsheets alone. You turn insight into action and enjoy being the daily motor of the team: setting cadence, creating urgency, keeping energy high, and pulling performance back on track when needed. • A performance-driven field sales leader with a proven track record of winning new business and consistently hitting ambitious B2B targets., • A real coach: you challenge, support and grow people, not just manage them by the numbers., • You’re comfortable having performance conversations - not the easy one, but the ones that reset standards and drive results., • Disciplined and data-led, using CRM, pipeline, forecasting and activity insights to decide what happens next., • Hold a valid driving licence - a must have. Safetykleen is committed to creating an inclusive workplace and is an equal opportunity employer.

Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale. What You’ll Do Customer Experience Store Presentation and Sales Floor Communication Asset Protection and Shrink Policies and Procedures Training and Development Qualifications What it Takes Adaptability / Flexibility Applied Learning Attention to Detail Multi-Tasking Work Ethic Additional Information What You’ll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity employer

Salary: Competitive plus benefits Working Pattern: Full Time Contract Type: Permanent Hours: 38.0 About The Role As a Dual Site Store Manager at Matalan you’ll be an inspirational business leader, able to develop and lead a high performing team to exceed sales and profit targets and deliver all agreed KPI’s. Engaging and motivating the team to deliver an excellent customer experience every day; you’ll take a strategic approach to the operation and continuously seek improved ways of working within the store and with peers. This role will be covering the Manchester/Cheshire area. As a Dual Site Store Manager, you’ll be focussing on… • Retaining our customer base you’ll grow this too, engaging with new customers and driving your team to do the same, • Leading the team to deliver an exciting commercial customer experience every day, • Engaging the store team to be the best they can be through the development of your people, • Planning consistent operational excellence and compliance that drives productivity and delivers good cost control, • Driving store performance and maximise opportunities to increase profit About You • Previous retail management experience at a senior level ideally within a volume retailer, • Demonstrable track record of delivering high standards and KPI’s, • Proven high standards of customer engagement and service, • Strong leadership, listening and communication skills, • Good analytical ability and data interpretation skills, • Proven ability to develop others About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site. We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. Benefits In addition to competitive salaries, we also offer the below core benefits: • 20% colleague discount, which increases with length of service, • 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours), • Optional extra holiday buy scheme up to 5 days per year, • PLUS 1 extra free day leave to support your wellbeing, • Thrive Recognition Scheme, • Employee Assistance Programme & Wellbeing support provided by the Retail Trust, • Life Assurance, • Retail Rewards platform offering discounts for multiple retailers, • Pension Scheme, • Access to a wide range of career development, • Additional benefits may apply depending on your role and area of the business

Requirements Description & Requirements Who We Are: lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Job Summary The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture. Key Responsibilities Of The Job Guest (i.e., Customer) Experience • Interact with guests to ensure a great guest experience in a manner that values guests’ time., • Assess guests’ needs to provide customized, effective purchase and return solutions and support., • Provide technical product education by articulating the value and benefit of the product., • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards., • Move dynamically on the floor to continuously engage with guests and attend to guest or store needs., • Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests. Working With Others • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests., • Establish supportive and productive relationships with all team members., • Collaborate with team members to ensure optimal guest experience and support store operations. Operations • Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards., • Use in-store technology to support store operations and provide positive guest experiences., • Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store., • Understand and adhere to people safety policies and procedures to maintain a safe work environment., • Perform work in accordance with applicable policies, procedures, and laws or regulations. Key Skills & Core Values You Bring • Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences, • Integrity/Honesty: Behaves in an honest, fair, and ethical manner, • Guest Experience: Enjoys working and connecting with, understanding, and helping guests, • Personal Responsibility: Accepts responsibility/accountability for actions; is dependable, • Self-Awareness: Is aware of how words or actions may be perceived by or affect others, • Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives, • Enthusiasm: Is enthusiastic about one’s own work; looks for ways to make work fun and engaging Job Requirements Eligibility • Must be legally authorized to work in the country in which the store is located, • Must be 18 years of age or older, • Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only), • Must have the ability to travel to assigned store with own transportation methods Availability • Willing to work a flexible schedule including evenings, weekends, and holidays Other Willingness Requirements • Willing to work in an environment with bright lights and loud music, • Willing to move through a store for most of a shift to help guests and accomplish work, • Willing to move boxes weighing up to 30 lbs (13.6 kg), • Willing to work as part of a team and also complete some work independently Job Assets (i.e., nice to have; not required) • Education: High school diploma, GED, or equivalent In keeping with our mission, please connect with us at if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request. Beyond The Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

As the HSEQ Administrator, you will assist the Group HSEQ Manager and the broader HSEQ Team in driving exceptional performance across the business. Utilising tools such as Power BI, Excel and our internal system you will ensure the accurate collection and collation of data, enabling the team to report on company performance daily, weekly, and monthly. Additionally, you will ensure compliance with our internal reporting procedures and processes. • Produce weekly reports – outstanding incidents, providing data and information to the wider team, in line with the business deadlines, • Log incidents through Modular Plus (Our own internal system)., • Report to the relevant utility providers where a damage/non fault damage has been reported through the incident line and follow up to completion, whilst continuing to liaise with those asset owners to complete / close the report, which will support any future claims should they arise., • Deal with all communication in relation to damages, incidents and compliance., • Complete weekly cleanse on Modular Plus following weekly incident review calls to ensure system is maintained and up to date., • Participate taking actions on Friday Panel & Executive Reviews, producing an action tracker and supplying the Group HSEQ Manager., • Daily liaison with the HSEQ team via phone calls, emails, teams, WhatsApp (incident notifications, progression and close out)., • Ensure work-related injuries and accidents are well-documented and properly maintained, • Working with Operations to produce a ‘customer leaflet’ for managing Virgin Media cable damages., • Support safety meetings which will focus on damages, incidents and compliance, provide constructive and meaningful feedback., • Monitor and review hazards in the workplace and liaising with the HSEQ Advisors/Leads/Managers to trigger investigations., • Support Governance Team with generic reports relating to damages, investigation and compliance checks. Experience and Qualifications • Highly computer-literate – able to write Macro’s / Pivot tables / reports as required. Skills, • Good communicator, • Strong organisational skills, • Efficiently managing tasks and prioritising responsibilities, • Exceptional attention to detail, • Team-orientated mindset and a drive to excel We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards. You will provide operational leadership – ensuring that the work is delivered safely, on time, within budget and to our Client’s expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a ‘right first time’ approach. • You will be managing the Service Delivery Supervisor’s, Customer Liaison Officers and Local Delivery Partner(s) for your business unit / area to ensure that all work carried out reaches the required levels of safety and technical policies and procedures., • Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met., • Maintaining strong customer focus, to support and deliver market leading C-SAT (Customer Satisfaction) scores., • Responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved., • Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc., • Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate, • Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks), • Maintain strong customer focus, to support improved OFGEM score, • Monitor, meet and strive to exceed all business performance targets, • Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents, • Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working, • Manage their business unit to promote team working and collaboration, • Carry out the appropriate performance reviews and development of staff, defined by P&OD, • Ensure that Occupational Health requirements are implemented, • To be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation, • Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence, ensuring close out of all actions within agreed SLA We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Working Hours: 35 Hours per week / Full-Time Contract Type: Permanent Additional Payments: 10% Flexibility Payment Closing Date: 11.59pm, 28 December 2025 This role is subject to - • Medical Clearance - Pre-placement health assessment (PPHA), • DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request., • Evidence of conduct in previous employment concerned with the provision of services relating to. Health or social care or Children or vulnerable adults, • Proof of identity including a recent photograph, • Full Employment history The Performance Team within DSAS is responsible for gathering and maintaining accurate data that will assist with the governance, decision making and process mapping within the service. Current areas of focus, although more will be added as the team develops and grows, are recruitment, training, quality assurance and performance reporting. You will gather data from a variety of sources to input into performance dashboards, which in turn will be used by the Performance Team to create reporting systems for the service. The role will also involve visiting properties within DSAS to conduct quality assurance checks, meet with staff and citizens, and identifying areas where improvements can be made. You will be required to work early and late shifts on a rota basis, and this will also include liaison with staff and the agencies to ensure that shifts are all staffed adequately. You will maintain accurate training records for courses arranged and following the sessions check and feedback on attendance. The role will have an 'office base' but will also require visits to properties for the assurance checks, and there will be the opportunity for home working on occasions. We would love to hear from you if you have experience of the following: • Provide and analyse effective and timely reports which meet service needs and identify trends., • Provide regular maintenance and administration to all existing DSAS and SBS Performance Team databases, including:, • Microsoft Office and Excel, • Microsoft Teams, • Tanda, • Just Roaming, • Joined up, • Eploy-Recruitment, • Monitor and maintain data quality and take appropriate action as necessary, • Maintain an effective working relationship with external contractors and stakeholders exploring and developing solutions and system functionality to add further value and service efficiency., • Support colleagues with the use of these systems and will be expected to work across the city as and when required., • Act as a key member of the team in the provision of a quality, value-added service support. Working for Manchester isn’t just a job - it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester Is Our Vision For a Fairer, Greener, And Healthier City - a Vision Shaped By The People Of Manchester. It Guides Everything We Do At The Council And Is Brought To Life Through The Our Manchester Behaviours • We take time to listen and understand, • We work together and trust each other, • We show that we value our differences and treat each other fairly, • We ‘own it’ and we’re not afraid to try new things, • We’re proud and passionate about Manchester Benefits We Offer • Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks., • A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum., • Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events., • Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more., • Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process., • A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life., • Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. Creating an Inclusive Team at Manchester City Council At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process • Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview., • Accessible Formats: Our ___ can be accessed through the "Accessibility tools" button at the top of our ___. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. Guaranteed Assessment Scheme Requirements We guarantee assessments for applicants who meet the minimum shortlisting requirements for the role and identify with at least one of the criteria below: • Members of the Armed Forces members or veterans, • Current or former care leavers, • Have a disability or long-term condition When You Join Us We’re a Disability Confident Employer, Offering • A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work., • Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice., • A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly. For more information about the role or any adjustments, email . What we will need from you if you’re successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks Required If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include: • Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK., • References: We’ll require references from your current and previous employer(s)., • Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role. These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other Relevant Information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. ___. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.