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• Role: British Sign Language (BSL) Interpreters required!, • Start date: June 2026, • Location: Work from home, • Salary: £43.96 per hour (40 hours @£91,436), • Bonus: Bonus up to 10% PA, • Shifts: various shifts available within operationg hours, • Operational hours: 8am - 10pm Monday to Sunday, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Technical Estimator – High Security Location: Manchester/Remote Salary: £42,000 – £47,000 DOE + Company Car or Car Allowance Hours: 37 hours per week, Monday – Friday We are a well-established business with a proud history of delivering specialist security solutions to some of the UK's most demanding environments. Our reputation has been built over many years through technical expertise, trusted partnerships and a commitment to delivering quality without compromise. As we continue to grow, we are looking for a Technical Estimator to join our High Security division. This is an opportunity to play a key role in developing technically robust and commercially sound solutions, working alongside experienced professionals who value collaboration, innovation and doing the right thing for our customers. If you enjoy solving complex technical challenges, take pride in producing high-quality work and thrive in a team environment where knowledge is shared and ideas are welcomed, we'd like to hear from you. The Role As Technical Estimator, you will be responsible for producing accurate, compliant and commercially viable estimates for electronic security system projects. Working closely with commercial, operational and project delivery teams, you will bridge the gap between technical design and project execution, ensuring proposed solutions meet customer requirements, industry standards and business objectives. Your ability to assess risk, optimise value and maintain exceptional attention to detail will be critical to the success of the role. Key Responsibilities • Prepare detailed cost estimates and technical proposals for electronic security systems, including:, • Perimeter Intrusion Detection Systems (PIDS), • Access Control Systems, • Associated hardware, software and supporting infrastructure, • Review tender documents, specifications and technical drawings to fully understand project requirements, identify risks and develop effective solutions., • Produce technical submissions including system designs, equipment specifications, Bills of Quantities (BoQs) and scope of works documentation., • Liaise with suppliers and manufacturers to obtain technical information and pricing, ensuring proposed solutions meet required standards and represent best value., • Work collaboratively with operational and project delivery teams to ensure estimates are practical, deliverable and aligned with installation methodologies., • Support value engineering and cost optimisation initiatives, balancing quality, performance and long-term commercial sustainability., • Maintain estimating tools, pricing databases and costing models to ensure consistency and accuracy., • Ensure all estimates comply with company procedures, quality standards and health and safety requirements., • Support pre-sales activities, client engagement and the identification of future opportunities., • Contribute to the ongoing development of estimating processes, technical standards and innovative ways of working across the business. About You We are looking for someone who combines strong technical capability with sound commercial judgement and a genuine commitment to excellence. You will have: • Experience in technical estimating, system design or a similar role within the security, construction or related industry., • Strong knowledge of electronic security systems, particularly PIDS and Access Control Systems (CCTV experience would be advantageous)., • The ability to interpret technical drawings, specifications and tender documentation., • Excellent analytical skills and attention to detail., • Strong communication skills and the confidence to build productive relationships with colleagues, suppliers and clients., • A proactive approach to problem-solving and continuous improvement., • Experience using estimating software and Microsoft Office applications., • A willingness to undergo Security Clearance., • A full UK Driving Licence. Why Join Us? You will be joining a business that values expertise, encourages professional development and believes the best results come from working together. We respect the experience and knowledge that have shaped our success, while continually seeking better ways to serve our customers and improve what we do. In return, you will have the opportunity to work on specialist, high-profile projects, contribute to meaningful technical solutions and develop your career within a supportive and forward-thinking environment.

• £40,000 - £60,000 OTE (comprising of salary, bonus, overtime & callout rates), • Uncapped bonus scheme, including Overtime & Call-out rates, • Mobile role – Van, Tools & PPE provided, • Monday to Saturday, (12.00 finish Saturday) Are you an experienced Commercial Vehicle Tyre Fitter looking for the next step in your career? If so, then look no further - apply today to the UK’s largest Automotive service, maintenance and repair business. We offer great career opportunities, benefits, and an uncapped bonus scheme! Key duties include: • Fit/repair tyres including car, van, truck, agricultural, industrial and earthmover – roadside & in depot, • Provide an exceptional customer service experience, • Accurately complete all relevant paperwork and electronic job sheets. Halfords Commercial Fleet Services (HCFS) is the UK's largest Commercial Vehicle Tyre service provider. As part of the Halfords Group, HCFS was formed by acquiring three large entities: Lodge, McConechys, and Universal, alongside some previous independent tyre management services enabling us to offer nationwide coverage for our customers. Benefits Include: • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance Skills & Experience: • REACT Licence to work safely at the roadside, • Possess a full, current driving licence, • RTRT and/or LCTT licences or equivalent, • Minimum 1 year experience as a Commercial Tyre Technician or similar, • Willing and able to work with heavy machinery and equipment in an outdoor environment. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Would you like to kick start your career in a supportive, collaborative and innovative company? \n Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? \n \n Join our Credit Underwriting team \n The credit underwriting team is a business critical, growing, and dynamic team led by the Head of Credit & Commercial risk who reports into the Group Financial Controller. The team work closely with the sales team, financial reporting, and various areas of business operations. The credit underwriting team are ultimately responsible for the management, underwriting, and control of credit exposure to the business in what is a rapidly evolving environment. \n \n Success. The Softcat Way. \n There's a uniqueness to Softcat – what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed. \n \n Be part of a team that enables business growth \n This role is part of the Finance Management team and will lead the credit underwriting team supporting our rapidly growing and dynamic IT solutions business. This passionate, highly numerate underwriter will work closely with our finance and sales teams as well as external stakeholders, insurance brokers and customers alike, to maintain credit risk controls within an existing framework and provide a unique service to our customers. \n \n As a Credit Underwriting Manager, you'll be responsible for: \n\n • Analyse customer risk profiles and validate automated credit scorecards\n, • Produce monthly risk reports and support senior credit governance forums\n, • Manage credit exposure, limits, and portfolio risk across customers and sectors\n, • Lead and develop senior underwriters, including performance, hiring, and KPIs\n, • Support board approvals and senior decision‑making within agreed authority levels\n, • Oversee trade credit insurance, budgets, and process improvements\n, • Manage and monitor the Deputy Credit Risk Manager performance, manage KPI's during a performance management process through having challenging conversations\n, • Streamlining processes where needed\n, • Partner closely with senior stakeholders across the business to align credit strategy\n, • Participating in credit review meetings with the senior leadership team, displaying understanding of customers who have gone into administrations, high exposure risks, industry updates and credit assessment SLA overviews. \n\n We'd love you to have \n\n • Strong risk assessment and analytical skills\n, • Proven leadership and team management experience\n, • Solid knowledge of underwriting regulations and compliance\n, • Commercial and financial awareness\n, • Confident decision‑making and stakeholder communication\n, • Strong knowledge across different areas of the business to ensure organisational goals are met. \n, • Demonstrate the ability to think around a subject, considering risk implications of our current policies and procedures. \n, • Experience supporting the growth and development of team members. \n\n \n We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you! \n \n Work in a way that works for you \n We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: \n\n • Hybrid working – 3 days in the office and 2 days working from home \n, • Working flexible hours - flexing the times you start and finish during the day \n, • Flexibility around school pick up and drop offs \n\n \n Working with us \n Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. \n \n Join us \n To become part of the success story, please apply now. \n If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ \n \n Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self. \n

ABOUT MUSTARD TREE At Mustard Tree, we believe everyone deserves dignity, opportunity, and hope. We work alongside people experiencing poverty, homelessness, and financial hardship, providing practical support, life-changing opportunities, and pathways towards greater stability and independence. Our work addresses both the causes and consequences of poverty. We support people not only in crisis, but as they rebuild confidence, develop skills, improve wellbeing, and take meaningful steps towards a more secure future. ROLE PURPOSE This role provides person-centred employment and progression support to individuals facing barriers to financial wellbeing, including homelessness or risk of homelessness. Working with a managed caseload, this role will support participants to build confidence and employability skills, and progress towards meaningful, sustained employment, further education, or accredited training. The role includes a blend of structured employability support, responsive frontline 121 work combined with corporate partnership skills. This role will work directly with Freedom Trainees and Mustard Tree clients, supporting walk-ins, referrals, and longer-term participants. This role will represent our values through high-quality, compassionate, and professional service delivery. This role combines direct participant support, employability delivery, employer engagement working with the Salford Area Manager. You will work across our Eccles and Little Hulton sites, helping create meaningful opportunities that enable participants’ progression. Key Competencies 1. World Class Welcome and Customer Service · Deliver Work Placement and Employment service across Salford appropriate to participants’ needs, through a welcoming, inclusive, and professional service that reflects a world-class customer experience. · Networking and building relationships in Salford with new and existing corporate partners to deliver work placement opportunities to Freedom Project trainees, attendees to structured courses/clubs, and referrals from partner organisations (JCP and Elevate partners) · Provide tailored, 1:1 employment and skills support, including caseload management, action planning, CV development, job search, and interview preparation. · Adapt support to meet the diverse and complex needs of participants, demonstrating empathy and resilience. · Manage referrals and signposting effectively, ensuring participants access appropriate internal and external services. 1. Proactive in Living and Sharing our Culture, Values and Behaviours · Consistently model Mustard Tree’s values, culture and expected behaviours in all interactions with participants, colleagues and partners. · Promote equality, diversity and inclusion by creating safe, welcoming and respectful environments for everyone by building positive relationships, challenge inappropriate behaviour appropriately, and reflect on feedback to continuously improve practice. · Communicate in an inclusive, accessible and person-centred way, adapting approaches to meet participants needs. · Demonstrate professionalism, integrity and accountability while maintaining boundaries and delivering on commitments. 1. Courage in Problem Solving and Embracing Change to Meet Needs · Identify barriers affecting participant progression and respond to reduce/remove the barriers · Adapt quickly and positively to changing priorities, service demands and participant needs while maintaining high-quality support. · Demonstrate resilience when managing complex situations, setbacks or competing pressures, whilst taking ownership of actions and outcomes · Embrace learning, feedback and change to continuously improve ways of working and support positive participant outcomes 1. Confident in Safeguarding and Incident Management · Manage situations calmly and professionally, maintaining dignity and safety for all. · Follow safeguarding, health and safety, and incident management procedures, escalating concerns appropriately. · Work collaboratively with colleagues, contributing to case discussions and team meetings • Complete and maintain accurate documentation, incident forms, and risk records., • Attend required training, supervision, and reflective practice sessions and keep up to date with relevant legislation and local statutory and voluntary-sector provision. 1. Skilled in Reporting · Monitor progress, record outcomes, and adapt support in response to individual needs, using TreeSalt, case notes, and case studies to evidence impact. • Signpost and refer trainees and participants to appropriate internal services and external agencies, including housing, mental health, benefits, and specialist support., • Track participant outcomes including engagement, training completion, volunteering, work placements, and employment progression to support internal reporting requirements and funder monitoring. 1. Positive Management of Stakeholders, Partners and Supporters • Build and maintain strong working relationships with local employers, job centres, statutory services, charities, and third-sector organisations., • Coordinate referrals and progression pathways into and out of the programme. Establish and maintain pathways into employment, education, training, and volunteering., • Identify, develop, and maintain work placement and progression opportunities with employers and partner organisations., • Match participants to placements aligned with their interests, goals, and support needs., • Ensure placements are structured, safe, and provide meaningful learning and development. Escalate any placement-related issues promptly and collaboratively. General Duties • Work in line with organisational policies, procedures, and values., • Support colleagues and provide cover across services and sites when required., • Take responsibility for professional development and ongoing learning., • Act as a positive ambassador for the organisation internally and externally., • Contribute to environmental responsibility through day-to-day working practices., • Undertake any other duties appropriate to the role as required. What we are looking for. Person Specification Minimum of two years’ frontline experience supporting adults, including vulnerable individuals. - Essential Experience supporting people facing multiple barriers such as poverty, homelessness, unemployment, or housing instability. - Essential Experience of managing varied caseloads and achieving measurable outcomes with participants. - Essential Experience of and/or ability to build and maintain partnerships with external organisations, local businesses or employers. - Essential Understanding of employability pathways, training provision, and labour market opportunities. - Essential Resilient, adaptable, with flexible enthusiastic approach. Able to work on their own initiative as well as contributing effectively as part of a team. - Essential Knowledge and understanding of safeguarding, health and safety, and risk management. - Essential Good interpersonal skills, including verbal and written communication skills. - Essential Degree-level qualification and/or equivalent experience in responsible roles. - Desirable Strong time management and administration skills, with the ability to multitask - Essential Experienced in using IT systems including Microsoft Office, including Outlook, Excel, and Word - Desirable Full UK driving licence and access to a vehicle and willingness and ability to travel regularly across our Salford hubs - Desirable Why Work for Mustard Tree Working at Mustard Tree is more than a job - it’s an opportunity to be part of a community that is changing lives every day. Our Culture • A values-led organisation where compassion, dignity, and respect guide everything we do, • A supportive and collaborative team environment where your voice matters, • A place where lived experience is valued and people are encouraged to bring their whole selves to work, • A strong sense of purpose, with the opportunity to see the real impact of your work What We Offer • A meaningful role where you can make a tangible difference in people’s lives, • Opportunities for learning, development, and progression, including access to training and mentoring, • A flexible and supportive approach to working, with consideration for work-life balance, • 25 days annual leave plus bank holidays (increasing with length of service), with additional bank holidays and a day off for your birthday, • Employer pension contribution, • Access to wellbeing support, including Employee Assistance Programme (EAP) Perkbox We are committed to investing in our people and creating an environment where you can grow, feel supported, and do your best work. How to Apply Please submit your CV and a supporting statement - telling us about your experience and why this role matters to you. This job description is intended as a guide and may evolve as our work continues to grow and respond to the needs of our community.

Client Care Advisor - Altrincham Client Care Assistant (Saturday Role) Altrincham | 13.00 per hour | 5 hours every Saturday Looking to start a career in veterinary practice? We are looking for a Client Care Assistant to join our team every Saturday at our modern small animal practice in Altrincham. This is an ideal entry role for someone with strong customer service skills who is interested in working within a veterinary environment. You will work alongside an experienced receptionist and wider clinical team, with support and guidance as you learn the role. The role This is a front-of-house role helping the practice run smoothly on Saturdays. Your responsibilities may include: • Greeting clients and supporting front desk duties, • Answering phones and helping manage appointments, • Supporting the reception and clinical teams, • Maintaining organisation and cleanliness within client-facing areas, • General administrative and practice support tasks This role will suit someone who enjoys working with people, stays calm under pressure, and takes pride in providing a positive client experience. The practice • Recently extended, modern site, • 5 consult rooms and 2 theatres, • Supportive reception and clinical teams, • Busy first opinion small animal practice, • Strong focus on teamwork and client care Additional hours There will also be opportunities to work additional shifts covering holidays and team absence. This role could suit: • someone looking for their first role in veterinary practice, • someone interested in veterinary nursing or animal care in the future, • or someone wanting a long-term support role within practice What we're looking for • Excellent customer service skills, • Friendly, calm and professional manner, • Reliable and organised, • Comfortable speaking with clients face to face and on the phone, • Able to work well within a team, • Willingness to learn veterinary practice systems and processes You do not need previous veterinary experience. Attitude, communication skills, and reliability matter most. The package • 13.00 per hour, • 5 hours every Saturday, • Opportunity for additional hours covering holidays and team absence, • Staff discount, • Supportive team environment, • Entry-level opportunity within veterinary practice We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

Senior Management Accountant required for a Manufacturing PLC based in Trafford Your new company Your new company are a UK based food manufacturer operating across UK and Ireland. It forms part of a larger European based parent group and runs numerous modern facilities that support nationwide processing, distribution, and supply chain reliability Your new role In your new involves developing a deep understanding of business operations, centralising suitable finance tasks, and creating clear reporting for leadership teams. It includes analysing packaging spend, monthly milk consumption, waste, and yields, as well as supporting customer profitability reviews. The position works closely with Group functions, site finance partners, commercial teams, and data teams to ensure accurate costings, address SAP costing issues, and maintain adherence to standard costing methodology. Responsibilities also include managing manufacturing cost trackers, supporting budgeting and forecasting, implementing board reporting, sharing knowledge across the team, and challenging site results to ensure high quality financial information. What you'll need to succeed You will be ACA/ACCA/CIMA qualified accountant with proven experience in FMCG. You will be able to operate effectively at all levels and demonstrates excellent communication skills. They have the ability to manage and influence others, supported by strong SAP experience. As a self starter, they are capable of driving improvements while being a collaborative team player who can also work on their own initiative and develop skills in new areas. What you'll get in return You’ll join a supportive and collaborative environment where your expertise is valued and your development is encouraged. You can expect opportunities to broaden your skill set, contribute to meaningful business improvements, and work closely with senior stakeholders across the organisation. The role offers the chance to influence key decisions, take ownership of impactful projects, and grow within a team that recognises initiative, high performance, and continuous improvement. You will receive a salary up to £55,000 plus bonus. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4776183

Experienced Croupier 27.311 + Tips* (See Below) + Bonus** + Benefits - Manchester *The Gross Tip Amount paid was 5186.91. Tip amount is based on a 40 hour Full-Time Employee over 12 months (from December 2024 until November 2025). Tips will have normal tax and NI deductions as per salary. This is a guide and not a guarantee of any amount. Please note that Tips are allocated by an independent tronc commitee. **As a Croupier, you can earn up to 1,000 bonus in your first year on top of your salary! 500 after 6 months service plus another 500 after 12 months service. It's our way of investing in you and supporting your success as you grow your career with us. JOB DESCRIPTION Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat? A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service. Key skills and responsibilities include: • Friendly, yet professional with excellent customer service skills., • Quick mathematical ability enabling accurate bet calculation., • Knowledge of casino games and their rules., • Strong communication skills., • Ensuring the security of the game, cash and assets are maintained., • Provide an enjoyable, memorable gaming experience for customers., • Personal Functional License (PFL) required., • Being flexible and able to work a variety of shifts including night shifts and weekends. In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits - read more details below. New: What we are looking for (extension) • Please note applicants must be over the age of 18 and have the right to work in the UK. WHAT WE OFFER As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including: Company funded benefits • Private GP helpline., • Discount portal for popular retailers, restaurants, leisure and more., • Pension scheme., • Life assurance., • Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue., • 20% discounted gym membership., • Mental health support., • Family-friendly and wellbeing policies. Flexible benefits* " designed for employees to choose the best package for their personal needs. • Health Cash Plan (level 1 is company funded)., • Critical illness cover., • Dental insurance., • Travel insurance., • Health Screening. Rewards, recognition, development, and events • Career development opportunities., • Genting Academy " online learning portal., • Long service awards., • Staff social fund., • Annual company Christmas present., • A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament., • Tips *Subject to eligibility. OUR BUSINESS Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

We’re looking for an epic leader of people and standards driven operator to join our team as an Operations Manager \n\n We’re open to applications from candidates in the Manchester region. This is a talent bank opportunity - We are always looking as we expand fast, so if you're ever thought about joining us, or have applied before, now's your time :) \n\n You’ll be the driver of culture, leading your General Managers and bring to life our 'bring the fun' value. You'll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets. Whilst ensuring the highest standards of quality, service, and cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business. \n\n What you’ll do here \n\n\n\t • Oversee the daily operations of multiple locations, ensuring efficiency and profitability\n\t, • Ensure compliance with all regulatory requirements and safety procedures\n\t, • Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations\n\t, • Put the customer first in everything you and your teams do, driving service and guest reviews/feedback\n\t, • Ensure food quality standards uphold our ambition to be the most loved QSR brand\n\t, • Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward\n\t, • Implement and maintain operational policies, procedures and standards across all locations\n\t, • Monitor and analyse financial performance, budgeting and cost control measures\n\t, • Drive continuous improvement initiatives to enhance operational effectiveness\n\n\n What you’ll have done \n\n\n\t • Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining\n\t, • Excellent organisational and problem solving abilities\n\t, • Always leads by example, lives and breathes an epic guest experience and drives KPIs\n\t, • Strong leadership and interpersonal skills with the ability to motivate and inspire\n\t, • Extensive experience recruiting, developing and talent planning within your store teams\n\t, • Demonstrated ability to analyse financial data and make sound business decisions\n\t, • Knowledge of regulatory compliance and safety standards\n\n\n Benefits \n\n\n\t • Competitive salary and bonus scheme\n\t, • £5k car allowance\n\t, • Company car scheme\n\t, • Benefits platform, inc. gym discounts and cycle to work\n\t, • Career progression opportunities\n\t, • Private healthcare\n\t, • Life assurance\n\t, • 33 days annual leave\n\t, • Birthday day off\n\t, • Free chicken!\n\n\n Inclusivity and respect are at the heart of all we do, Popeyes is a place where everyone is can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothing else.

Aftercare Coordinator at DEX Construction (FEC) Reporting to the Aftercare Manager, Aftercare Coordinator will be responsible for managing post-completion customer care and defect resolution for construction projects. Acting as the main point of contact after handover, the role ensures that defects, warranty issues, and customer queries are handled efficiently, professionally, and in line with contractual obligations and company standards. About Us DEX Construction Group Limited is the in-house construction company for the Far East Consortium (FEC), a global developer and retailer of market-leading property investment brands. We are an ambitious company with big plans and expect a lot from our employees. In return we offer a vibrant working environment, competitive salaries, and reward success. There is certainly no ‘glass ceiling’ here; successful individuals are quickly recognised and rewarded accordingly - a career at Far East Consortium can be whatever you make of it. Responsibilities The duties of the Aftercare Coordinator include, but are not limited to: • Act as the primary point of contact for clients, residents, and stakeholders during the aftercare period, • Log, track, and manage defects and snagging issues from receipt through to completion, • Coordinate with site teams, subcontractors, and suppliers to arrange inspections and remedial works, • Prioritise and schedule aftercare works to meet agreed timescales and service level agreements, • Conduct site visits and inspections to assess defects and verify completed remedial works, • Maintain accurate aftercare records, reports, and defect trackers, • Ensure all works comply with health & safety requirements and quality standards, • Manage warranty claims and liaise with warranty providers where required, • Support smooth transition from construction to aftercare and final project close-out, • Handle customer complaints professionally, aiming for timely and satisfactory resolution, • Provide regular updates to management on outstanding issues and performance metrics Personal Specifications The successful candidate will possess the following traits: • Previous experience in construction aftercare, customer care, or site coordination, • Good understanding of construction processes, defects, and remedial works, • Strong communication and customer service skills, • Ability to manage multiple issues simultaneously and work to deadlines, • Competent in using CRM Systems (Clixifix) for logging and tracking issues, • Trade background or technical construction knowledge - desirable, • Experience working on residential or mixed-use developments - desirable, • Familiarity with warranty providers (e.g. NHBC, LABC, Premier Guarantee) - desirable Benefits • Competitive salary, • Discretionary annual bonus, • Company Pension Scheme, • Private health insurance

Start your technical support career at ConnexAI with an award-winning support team focused on training and developing you into a product expert on one of the most exciting SaaS platforms in the communications industry. The role You can begin with an 8-week personalised training course on the ConnexAI product suite, which will help you to provide stellar customer support as the first point of contact for ConnexAI clients. Our 24/7 support model will provide opportunities to support clients worldwide. You will be able to provide technical support through various communication methods, making sure we maintain our reputation for delivering world-class customer service. About us We are a rapidly growing omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa. We're not done yet - we're still growing at an incredible rate. We are likely to become Manchester’s tech Unicorn. Why join us? • Enjoy an excellent training program from the day you start at ConnexAI., • You will have the opportunity for accelerated career progression, with many of our performing first-liners elevating themselves to 2nd line support within 12 to 18 months., • Work with an award-winning support team that has worked hard to build a collaborative culture. Who is suitable for the role? • You will have strong communication skills., • You will have an interest in technology., • You enjoy a fast-paced environment with a diverse set of problems to solve, • You have the flexibility to work night shifts and some weekends.

Northern Sales Manager – Leading Spirits Wholesaler – North West – Up to £65,000 plus package Are you a people first leader with experience managing on-trade accounts? This could be for you! Join one of the UK’s leading specialist spirits wholesalers, supplying an exceptional range of premium brands to the on trade. With strong partnerships across pubs, bars, restaurants, and hospitality groups, the business is experiencing significant growth and is looking for an experienced Sales Manager to drive performance, strengthen customer relationships, and lead a high-performing sales team. The Northern Sales Manager will play a crucial role in shaping and delivering the commercial strategy for the on-trade channel. This individual will lead and coach a field sales team, manage key national and regional accounts, and work closely with senior leadership to drive sustainable business growth. This role requires a candidate with leadership experience and a network across the On-Trade in the North West. Your role as Northern Sales Manager will include: • Lead, manage and motivate a team of sales representatives/account managers., • Set clear objectives, KPIs and performance expectations., • Provide coaching, training, and ongoing development to elevate team capability., • Execute the company’s commercial and channel strategy across the on-trade., • Identify growth opportunities and create action plans to increase distribution, rate of sale and share of back bar and menu listings., • Analyse market trends, competitor activity and customer insights to support informed decision-making., • Contribute to forecasting, budgeting and annual sales planning., • Manage key on-trade accounts—including pub groups, restaurant groups, hotels and late-night venues. Build strong, long-term relationships to drive volume, visibility and brand adoption., • Negotiate terms, pricing and promotional plans that deliver mutual value., • Monitor account performance and take proactive steps to maximise results., • Support the team in winning new customers and expanding existing portfolios., • Collaborate with marketing and category teams to develop compelling activation plans., • Partner with brand suppliers on joint business plans and promotional activity., • Ensure smooth communication between internal stakeholders and the sales team. Have you achieved any of the following: • Proven experience in a sales management role within drinks, FMCG, or wholesale., • Strong leadership skills with a track record of developing and motivating teams., • Excellent relationship-building abilities with key on-trade customers., • Commercially astute with strong negotiation and strategic planning skills., • Knowledge of the on-trade, hospitality sector and the wider drinks industry., • Results-driven, proactive and comfortable working in a fast-paced environment., • Full UK driving licence. If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Retail & Hospitality Auditor/ Food Safety Consultant/ Auditor Hybrid Working – A Mix of Client Visits and Remote Flexibility Manchester and surrounding areas About Food Alert & The Citation Group Food Alert is a leading food safety and health & safety consultancy working across the UK. We specialise in the hospitality sector supporting standout names like BrewDog, Dishoom, The Ivy Collection, and Citizen M, while also serving clients in retail, leisure, education, and healthcare. We’re part of The Citation Group, one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services. With 110,000+ clients, 15 acquisitions in 3 years, and backing from KKR, Hg Capital, and HarbourVest, our growth is accelerating—and we want you to be part of it. At Citation, we don’t just provide jobs; we build careers that inspire and empower. We’re a fast-paced, forward-thinking group that values action over politics, people over process, and passion in everything we do. What You’ll Be Doing • Conducting food safety and health & safety inspections and records audits at client premises., • Producing compliance reports and practical recommendations for clients following each visit., • Delivering risk assessments: including occupational, manual handling and PPE - particularly in hospitality environments., • Supporting new client onboarding, including the implementation of our digital compliance platform, ALERT65., • Providing tailored advice, consultancy and training to clients across a wide range of environments., • Acting as Account Manager for a number of clients - typically individual or small group hospitality operators., • Conducting investigations into allegations such as food poisoning, allergen incidents or foreign body contamination., • Participating in our Advice Line rota, offering reactive expert guidance and managing investigations., • Offering constructive feedback to internal teams, including IT (for platform improvements) and Operations, to support continuous improvement., • Engaging in internal training (CPD) and team development., • Managing communications efficiently—responding to client and internal queries in a timely and professional manner. What We’re Looking For • A solid background in food safety and health & safety auditing, ideally in hospitality. A minimum Level 4 Food Safety qualification is essential, with a BSc in Environmental Health or equivalent industry experience highly desirable., • Experience auditing high-risk operations such as hotels with spa/swimming pool facilities would be a distinct advantage., • Excellent time management, communication, and organisational skills - you’ll need to manage a busy and varied caseload., • An adaptable and relationship-led approach; client experience is everything to us., • Driving Licence and car needed as travelling to clients regularly Who You Are • Personable and customer-focused, with the ability to build long-term client relationships., • Confident and constructive: someone who can influence change and drive high standards., • Self-motivated with strong problem-solving and process-thinking capabilities., • A true team player who contributes to a positive, proactive culture. Why Join Us • Tailored on-the-job training, mentoring and progression support., • 25 days’ holiday + bank holidays + 3 ‘gift days’ over the festive period., • Additional leave benefits (e.g. marriage week, new grandparent leave)., • Enhanced sick pay and life insurance., • Employee Assistance Programme, • Healthcare cash plan including discounted gym membership., • Referral bonuses, incentive vouchers and team socials—we know how to celebrate!

About Konexo and Eversheds Sutherland Konexo, developed by Eversheds Sutherland, delivers consulting and alternative legal and compliance solutions to support in-house teams globally. Legal resourcing is a well-established offering, providing access to a diverse bench of highly skilled consultants. Whether our clients need experienced lawyers to advise on complex legal, regulatory or market developments, or more junior teams to support high-volume work, Konexo offers the flexibility to scale resource quickly and effectively. Paralegal – AML/KYC Konexo Legal Resourcing is currently experiencing a notable rise in demand for interim Paralegals to support our in-house clients through long-term contracts, including several of the UK’s largest FTSE100 organisations. We are keen to speak to qualified Paralegals who are Anti-Money Laundering (AML) and Know-Your-Client (KYC) specialists, with previous experience working in a law firm. What you should have: • Previous AML/KYC, client onboarding, compliance, or financial crime experience gained within a law firm is essential., • Experience managing the AML/KYC activity across the full client and matter lifecycle, including client onboarding, matter inception, customer due diligence, enhanced due diligence, periodic reviews, recertification, and remediation., • Excellent attention to detail and the ability to work accurately under pressure, meet deadlines, trouble shoot and problem solve in a creative and innovative manner., • Ability to manage a varied workload with minimal direction with effective legal risk management and appropriate escalation of legal risk., • Can travel to the Manchester or London office 3 to 4 times per week. The benefits of joining Konexo Legal Resourcing: • Flexibility and control – choose how and when you work, with opportunities that fit around your lifestyle and career goals, • High quality work – support leading in-house teams, including FTSE100 organisations, • Variety of opportunities – full-time, part-time and ad-hoc contracts, with many roles offering hybrid or remote working, • Global backing – benefit from the support of a leading global legal practice, • Partner and SME support – access expert guidance throughout your placements, • Learning and development – access to CPD training, webinars and firm knowledge systems, • Know-how resources – including Practical Law and other leading tools, • Consultant community – invitations to networking events, webinars and firmwide initiatives We are one of the first law practices to enter the flexible legal resourcing market, we have a wealth of experience in placing legal professionals both with Eversheds Sutherland teams and with international clients across a variety of sectors. If you want to take charge of your career, work with a global legal practice and some of the best companies in the world, then we would love to hear from you! For more information please contact Rachel Fadipe our Talent Engagement Lead.

About the Company Join our amazing team at Smallworld Accessories LTD. Are you ready to start on an exciting journey with a dynamic and inspiring team? We are seeking an enthusiastic individual with a passion for fashion and someone who can bring an innovative and creative approach to their work. We believe in the power of diversity and inclusion, and welcome applicants from all backgrounds. Smallworld Accessories Ltd can offer you the opportunity to join a fast-moving fashion and accessories company with great opportunities to develop and progress your career and to gain an extensive knowledge of the high street. About the Role This role includes travel to various locations in and around the Manchester Area. Own transport is essential. Full-time - 37.5 hours per week across Monday - Saturday Responsibilities • Maximising Sales Performance across all brands by securing the best trading position for our department in each store, and ensuring stores have optimum visits per week., • Providing Support to the Area Manager, working effectively to achieve optimum efficiency and contributing by providing feedback on trade to the Area Manager., • Responsible for merchandising several Stores whilst managing own time as required., • Effective communication with the area manager, confirming memos are read, and appropriate action has been taken and ensuring implementation and confirmation of promotions within deadlines. About You You would be happy to work alone, have good time management and be capable of using your own initiative to optimise sales. Your attention to detail is immaculate, and you take pride in ensuring that our display is flawless and aligned with our brand identity. You excel in a fast-paced retail environment and are able to adapt rapidly to changing priorities, particularly during peak season. Benefits Paid travel time between stores. Employee Assistance Programme. Full induction and training, with ongoing support. Pension Scheme – available to qualifying employees. Extra hours in peak season. Free Parking available in some locations. Access to lifestyle savings and a wellbeing hub. Our jewellery and accessories range is found in supermarkets and high-street fashion retailers across the UK. We design, manufacture, and deliver accessories for eco-conscious consumers, whilst taking pride in our commitment to quality and customer satisfaction. Pay range and compensation package Pay: From £25,500.00 per year.

Salary: up to £80,000 + package London HQ - occasional travel there and across the UK for client visits Our client, an international property services business, currently have an opportunity for a Commercial Manager, within a fast growing commercial department, this is a unique opportunity, a chance to be truly strategic and shape the future of the organisation. The company have a long and successful history of delivering large projects to various private and public sectors clients and are on a journey to change the way they do business – and looking for ambitious, commercially minded individuals to help them get to the next level! The role holder will have the opportunity to lead the commercial negotiation of new business with both new and existing clients and to shape the strategic direction of the function. Experience working with JCT or FIDIC contract templates would be advantageous but not essential. You Will • Identify the risks, liabilities, and commitments of contractual agreements; ensure these are clearly understood and that the business fully appreciates any potential impact., • Review, draft, update and maintain contract documents, • Monitor and report performance and compliance against contractual obligations including commercial performance, financial management and contract management, • Monitor customer satisfaction, • Work with the contract delivery teams to ensure that the management of change request process and change implementation is carried out in line with the contracts., • Report on progress of change requests and projects, • Review contract performance, assessing commercial risks and ensuring appropriate steps are taken to manage the risk, • Prevent and resolve contractual disputes, • Assuring adherence to Group Commercial Policy, • Supporting the client engagement teams in all commercial aspects, post contract signature, to achieve the orders, profit and cash budget and overall management of the Client relationship., • Support the delivery streams who are responsible for the delivery of projects and provide clear direction working with the client engagement team. The Person • growth mindset – looking at maximising value and minimising risk, • strong stakeholder engagement skills, • Experience of working closely with finance, operations and technical specialists, • Good on both the legals and financials Please reach out to Casey Collins at casey.collins@arguilesearch.com, if interested

Company Description South Manchester Care is dedicated to delivering exceptional, person-centered care to individuals in need. Our mission is to enhance the quality of life for those we serve by offering compassionate, reliable, and tailored support services. Based in Manchester, we are committed to fostering a team-oriented environment that values diversity and professional growth. We strive to make a positive impact in our community through innovative care solutions. Role Description This is a full-time hybrid role for a Care Coordinator based in Manchester, with the flexibility to occasionally work from home. The Care Coordinator will be responsible for organizing and supervising care plans, maintaining regular contact with clients, managing case files, and ensuring high-quality care delivery. Daily tasks include liaising with healthcare professionals, responding to client inquiries, scheduling home care services, and ensuring client satisfaction through excellent customer support. Qualifications • Care Coordination and Case Management experience, ensuring seamless service delivery and effective care plans, • Strong Communication skills to build and maintain relationships with clients, families, and healthcare professionals, • Experience in Home Care services with a focus on meeting the unique needs of individuals, • Customer Service experience with a commitment to providing excellent support and resolving concerns efficiently, • Ability to work both independently and collaboratively as part of a professional team, • Highly organized with attention to detail for managing client files and scheduling, • Proficiency in using scheduling and care management software is a plus, • Bachelor’s degree in Social Work, Healthcare Management, or a related field is preferred, but equivalent experience will be considered

12 month fixed term contract Manchester or Slough (Hybrid 8 days a month in office) Competitive + Bonus We’re looking for a detail‑oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract. Reporting into the Senior Director of Customer Success, you’ll play a hands‑on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high‑growth B2B SaaS environment. You’ll work closely with the Director of CS Operations, Customer Success leadership, and cross‑functional RevOps partners, contributing directly to retention, renewal, and expansion outcomes. What You’ll Be Doing • Supporting the administration and ongoing configuration of Gainsight, including health scores, playbooks, CTAs, and Journey Orchestrator campaigns, • Helping manage integrations between Gainsight, Salesforce, NetSuite, and support platforms, monitoring data flows and resolving data quality issues in partnership with RevTech and Data teams, • Building and maintaining dashboards, reports, and operational insights across Gainsight, Salesforce, and BI tools, tracking key metrics such as GRR, NRR, churn, customer health, and expansion performance, • Preparing QBR materials, renewal forecasts, and leadership reporting, and supporting data reconciliation across Customer Success, Sales, and Finance, • Analysing customer lifecycle and health data to identify trends, risks, and opportunities, supporting proactive churn identification, • Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes, • Assisting with testing and quality assurance of system and configuration changes prior to wider rollout, • Providing day‑to‑day operational support to the Customer Success and Renewals teams, responding to ad‑hoc data, reporting, and system requests, • Collaborating cross‑functionally with Sales Ops, Marketing Ops, RevOps, Data, and IT on reporting alignment and operational initiatives What We’re Looking For Essential • 2+ years’ experience in Customer Success Operations, Revenue Operations, Sales Operations, or a related analytical GTM role, • Strong experience with Salesforce, including report and dashboard building, • Proven analytical skills with confidence working with large datasets and translating insights into clear outputs, • Experience building reports in Gainsight, Salesforce, or BI tools (Tableau, Looker, Power BI), • High attention to detail, strong data ownership, and a proactive, self‑starting mindset, • Comfortable working in a fast‑paced, matrixed environment with non‑technical stakeholders Desirable • Hands‑on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango), • Familiarity with NetSuite or ERP / finance systems, • Working knowledge of SQL or data querying tools, • Understanding of SaaS customer lifecycle, renewals, and expansion, • Exposure to operational documentation or change management Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

We are a global leader in providing essential services to protect the health and well-being of people, businesses, and the environment. Our mission is to ensure the safe, responsible, and sustainable management of waste, data, and other essential services. We are committed to creating a safer and healthier world. We are seeking a dynamic and experienced Customer Service Trainer to join our team. The ideal candidate will be passionate about customer service excellence and have a proven track record in training and developing customer service professionals. You will play a key role in enhancing our customer service operations by delivering high-quality training programs that empower our team to provide exceptional service. Key Responsibilities: Develop and deliver comprehensive training programs for new and existing customer service representatives Conduct needs assessments to identify training requirements and gaps Create engaging training materials, including manuals, e-learning modules, and workshops Facilitate classroom and virtual training sessions, ensuring content is delivered effectively Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics Provide ongoing coaching and support to customer service representatives to enhance their skills and performance Collaborate with the customer service management team to align training initiatives with business objectives Stay up-to-date with industry trends and best practices in customer service and training methodologies Maintain accurate records of training activities and participant progress Experience You’ll have a proven track record of successfully delivering effective training within a corporate organisation. You’ll have been there and have the stripes to prove it! A strong customer service background will be essential to understand the departments challenges. You’ll have a strong knowledge of customer service principles and practices Excellent presentation and facilitation skills Proficiency in creating and delivering e-learning content Exceptional communication and interpersonal skills You’ll have the ability to assess training needs and develop customized training solutions Experience with training evaluation and metrics We want to see your passion for developing people! Benefits Contributory Pension Scheme Life Insurance Cycle to Work Scheme Access to SteriCares, our employee support fund Stericycle University – Our online library of self-development & learning Annual performance related pay review. Referral Scheme (Earn by introducing people in your network to the Stericycle family) Operating from 20 sites across the UK and Ireland, Stericycle and its Shred-it brand are both widely recognized as the UKs leading healthcare waste specialist & Information security solutions provider. Built on unrivalled knowledge and expertise, we’re the clear leader in the delivery of safe, compliant, and sustainable solutions to an ever-increasing customer base. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

Managing Director Hybrid / North West of England c£150,000 + Car, Bonus, Benefits and LTIP We are working with a highly successful, acquisitive engineering and industrial solutions group seeking to appoint a Managing Director to lead a strategically important division. This is a significant leadership opportunity within an established and ambitious group operating within specialist technical and industrial markets, supplying engineered products and technical solutions to customers across multiple sectors throughout the UK and Europe. The Opportunity The division operates across a multi site manufacturing and distribution footprint, serving a diverse customer base through a combination of technical expertise, operational capability and long standing supplier relationships. With a strong market position, experienced operational teams and a reputation for quality and customer service, the business is well positioned for continued growth through both organic development and further acquisition activity. The incoming Managing Director will play a key role in shaping the future direction of the division, driving operational performance and leading the commercial growth agenda in support of the wider group’s long-term strategic ambitions. This opportunity offers the chance to: • Lead a complex, multi site international business, • Drive operational transformation and commercial growth, • Shape divisional strategy and long-term business plans, • Develop and strengthen high-performing leadership teams, • Influence at Group Senior Leadership Team level, • Play a key role within a dynamic, acquisitive growth environment The Role Reporting to the Group MD, the role has full strategic, operational and commercial responsibility for a specialist engineered products division operating across multiple UK and European locations. This is a broad leadership role with full P&L accountability and responsibility for driving sustainable growth, operational excellence and organisational development across the division. Whilst this is a Managing Director position, the role carries a strong commercial and sales leadership bias. The successful individual will be expected to demonstrate a proven ability to implement successful sales processes, build and lead high performing sales teams, and deliver measurable top line growth alongside improvements in product margin performance. Key areas of focus will include: • Leading the strategic direction and growth agenda for the division, • Driving operational excellence across manufacturing, logistics and distribution, • Delivering strong financial performance and effective working capital management, • Leading and developing senior operational and functional leadership teams, • Enhancing customer experience and strengthening key supplier relationships, • Driving commercial performance through effective sales leadership, robust sales processes and margin improvement initiatives, • Championing continuous improvement, lean manufacturing and operational efficiency, • Supporting further integration, scalability and acquisition activity, • Ensuring compliance across health & safety, quality and environmental standards This is a highly visible leadership role requiring a commercially minded and operationally strong executive capable of balancing strategic thinking with hands-on leadership. The Individual We are seeking an experienced and credible senior leader with a strong track record of delivering growth and operational improvement within manufacturing, engineering, industrial or technically led environments. You may already be operating at Managing Director level or be an experienced General Manager / Divisional leader ready to step into a broader executive role. The successful candidate will bring strong commercial acumen alongside experience leading multi-site operations, driving organisational change and building high-performing teams within complex operational businesses. Importantly, they will be able to demonstrate success in developing sales capability, implementing effective commercial processes and improving both revenue growth and margin performance. Key attributes and experience include: • Proven leadership experience within manufacturing, engineering or industrial sectors, • Strong strategic, commercial and operational capability, • Full P&L ownership and financial management experience, • Experience leading complex, multi-site operations, • A demonstrable track record of building successful sales teams and implementing effective sales processes, • Experience delivering sustainable revenue growth and improved product margins, • A track record of driving operational improvement and continuous improvement initiatives, • Strong stakeholder, customer and supplier relationship management skills, • The ability to operate effectively within a fast-paced, growth-focused environment, • An engaging, authentic and collaborative leadership style Why Apply • Leadership role within a successful and ambitious engineering group, • Strategically important division with strong market positioning, • Opportunity to shape and influence long-term growth plans, • Exposure to acquisitive and transformational growth initiatives, • High levels of autonomy, responsibility and influence, • A collaborative, entrepreneurial and growth-oriented culture, • The opportunity to make a genuine impact within a technically strong business group

Maintenance Operative Manchester Full-Time Permanent We have an exciting opportunity for an experienced Maintenance Operative to join our team at our flagship accommodation - Square Gardens in Manchester City Centre. As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner. Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services. Downing are a family-owned, award-winning, leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK. Operational for over 35 years, we deliver best-in-class developments, with over £2bn of developments successfully completed to date, and a further £1.6bn in the pipeline. Role Responsibilities: • Undertake repair and maintenance tasks to a high-quality including plumbing, joinery, electricals, painting and decorating and supervise any of these aspects that are subcontracted., • Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard., • Ensure all residents enjoy a high level of maintenance and cleanliness., • Understand and respond to health and safety matters in a timely manner., • Administer all maintenance and health and safety records., • Carry out PPM checks (e.g. emergency lighting, fire alarm)., • Assist with visual daily health and safety checks., • Support and complete risk assessment monitoring., • Escalate all Heath, Safety, Welfare and Security issues or concerns to the Line Manager., • Carry out redecoration and repairs within apartments and communal areas., • Identify and communicate any potential areas for future works., • Complete all paperwork and procedures in line with company policy., • Escort contractors whilst working on site., • Conduct building audits including health & safety and compliance., • Assist with periodic and tenancy end inspections and associated maintenance tasks resulting from these., • Preparing apartments for occupation., • Support with CapEx improvement works/schedules., • Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call-out procedure., • Manage and meet agreed KPI’s as set by the line manager., • Working closely with the Management team to co-ordinate the preparation of amenity spaces for events. Attributes & Skills • Previous experience of domestic electrical/plumbing/general maintenance would be an advantage., • Hold a relevant qualification in either plumbing, joinery or electrical systems would be an advantageous if at all possible., • Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken, • Previous building mobilisation experience would be an advantage., • Well organised, ability to problem solve, prioritise and work under pressure., • Understanding the importance of achieving deadlines and ensuring quality output., • A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas., • Attention to detail and taking ownership of all of core tasks/duties., • Professional presentation, confident and outgoing in nature., • Excellent verbal and written communication skills., • Excellent customer service skills., • Fluent in written and verbal English, culturally aware and able to adapt communication style. Hours of Work: • Monday to Friday 8am- 5pm, 9am - 6pm or 10am – 7pm on a rota’d shift basis, • We require you to work 1 in 5 Saturday’s 8am to 5pm on a rota’d shift basis, with hours given back in lieu the following week., • During our summer turnaround period, we may require additional support to cover additional hours. Benefits • Competitive salary, • 25 days holiday, plus bank holidays, • Paid overtime, • Company Pension scheme, • Life Assurance cover, • Employee Assistance Scheme

Graduate Customer Experience & Insight Analyst Location – Manchester City Centre Who We Are Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity. Since our journey began in 2006, we’ve grown to a team of over 450 people, all driven by a shared purpose: to make buying a car transparent and hassle-free. We know how important cars are in people’s everyday lives, for work, family, and freedom, and that’s why we’re proud to help hundreds of thousands of customers every year. From day one, we’ve been redefining what success looks like, creating something special at Zuto: a business that leaves a lasting, positive legacy. If you’re looking for a role where you can engage customers, generate opportunities and play a key part in driving growth, you’ll fit right in. Join a team that values energy, collaboration and delivering results, while enjoying the journey along the way. The Role As a Graduate Customer Experience & Insight Analyst, you’ll play a key role in helping Zuto understand and improve the customer journey. You’ll analyse customer feedback, complaints and operational data to uncover trends, identify opportunities and support meaningful improvements across the business. This role would suit a graduate or early-career professional who enjoys working with data, solving problems and turning insight into action. It’s a fantastic opportunity to develop experience across customer experience, operational insight and business performance within a fast-paced fintech environment. What You’ll Be Doing • Managing customer feedback channels including NPS, Trustpilot and customer surveys., • Monitoring, categorising and analysing customer feedback to identify trends and recurring themes., • Supporting Customer Experience and Complaints teams through regular reporting, insight generation and performance analysis., • Identifying root causes impacting customer experience and recommending improvements., • Producing clear and meaningful insight to support operational and strategic decision-making., • Creating and maintaining dashboards, reporting documentation and tracking tools., • Supporting the monitoring of operational KPIs and service performance metrics., • Presenting key findings, trends and recommendations to stakeholders in a clear and engaging way., • Supporting rota and resource planning activities where required, including holiday coordination and operational coverage., • Working closely with Operations, Marketing and Customer Experience teams to better understand customer behaviours and improve the customer journey., • Supporting the development of surveys, feedback mechanisms and Customer Experience initiatives., • Championing a customer-focused culture by promoting insight-led improvements across the business., • Collaborating with teams to implement changes that improve customer outcomes and operational efficiency. What You’ll Need We’re looking for someone analytical, customer-focused and naturally curious, with a passion for understanding customer behaviour and improving experiences. You’ll need: • To be a graduate or early-career professional with an interest in customer experience, insight or business improvement., • Strong analytical and problem-solving skills, with the ability to identify trends and translate findings into practical recommendations., • Good numerical skills and strong attention to detail., • Confidence working with data from multiple sources including customer feedback, complaints and operational reporting., • Strong communication skills, with the ability to present insight clearly to different stakeholders., • Good organisational skills and the ability to manage multiple priorities., • Strong Excel and reporting skills; experience with reporting or data visualisation tools would be beneficial., • A proactive, collaborative mindset with a willingness to learn and improve. Why Join Zuto? At Zuto, we don’t just talk about supporting our people — we live it. Here’s what makes being a Zutonite so special: Financial Wellbeing • Pension scheme, life assurance & income protection, • Access to free independent financial advice, • Lifestyle, restaurant & shopping discounts, • Cycle to work scheme, • Season ticket loans and discounted travel options Physical & Mental Wellbeing • GP Anytime service for you and your family, • Health cash-back plan & access to wellbeing apps (including Thrive), • Discounted gym memberships & free digital fitness classes, • Free counselling sessions & mental health first aiders, • Dedicated menopause policy & wellbeing support network Family Friendly • Enhanced caregiver leave (primary & secondary) from day one, • Flexible and shared parental leave, • Fertility and foster-friendly policies Culture & Perks • Birthdays off and volunteer days, • Bring your dog to work and free in-office massage days, • Free drinks, fruit, snacks and regular social events, • Regular gifting and celebrations throughout the year, • Active ESG groups supporting wellbeing, inclusion, community and planet initiatives Apply Today Be part of a certified B Corp that’s changing car finance for good — and have fun while doing it. Zuto is committed to nurturing a progressive and inclusive culture and provides equal employment opportunities. No applicant or Zutonite is discriminated against based on age, disability, gender reassignment, marriage and civil partnership, pregnancy, race, religion or belief, sex, or sexual orientation.

Job Title: Event Logistics Executive Location: Stretford, Manchester (M32 0ZH) Start Date: ASAP Job Type: Full-time (Including weekend work) Salary Range: £26,500 - £28k (Depending on experience) + Bonus Scheme Type of Work: Events (various locations)/Office-based About RunThrough RunThrough is the UK's largest and Europe’s fastest growing running events company, dedicated to delivering exceptional running experiences and fostering a vibrant community of runners. We are in an extremely exciting period of growth, with over 350 events planned and 400,000 entrants expected in 2026. As we expand our reach and continue to build our team, we are looking for an Events Logistics Executive to join our team in Manchester! The Role We are looking for someone with a passion for running to join an established and growing company. You will be working directly with our logistics team in our Manchester warehouse, to organise and deliver running events across the region and helping runners to have the best experience at RunThrough events. Key Responsibilities • Assisting in event preparation; packing and testing equipment for weekly events, • Regular stock taking, ordering new equipment and product, receiving deliveries and maintaining equipment/vehicles, • Checking venues and courses pre-event for any potential hazards, • Assisting course team in race route set up; positioning signage, cones, dropping off course marshals, water stations etc, • Lead cycling for events; guiding the runners around the course and checking for any issues that need to be addressed, • Debriefing after events, analysing areas to improve and how to do so in weekly team meetings. Skills & Experience Required The ideal candidate will have a genuine interest in working in live events, an interest in running, and be a fast learner. They will work well as part of a team at events, as well as working alone at the warehouse. They will have strong organisational skills, attention to detail and ability to perform manual tasks. Essential: • Able to work to strict deadlines and calm under pressure, • Confident and able to ride a bike at the front of a road race, • Ability to carry out manual tasks, • Desire to learn, develop and advance personal career prospects, • Passion for delivering faultless events with a customer-centric focus, • Willing to work on weekends, • Full UK manual Driving Licence and comfortable with driving a van. Desirable: • Experience working live events, • Logistics/warehousing experience, • Keen interest in and knowledge of running. Benefits We Love What We Do • Free entry to any RunThrough race for you and your family plus discounted race entries for your friends, • £70 race entry fund to participate in non RunThrough events, • £200 RunThrough Kit voucher, • 20% Sport Shoes discount, • Regular social group runs with the team in the great outdoors, • Flexible working hours to fit around training and exercise, • Free coaching app and discounted coaching provided by RunThrough Coach, • Free tea, coffee and snacks in the office We Create Solutions • We offer professional development opportunities to upskill you and expose you to new areas of the business, • We organise personal development opportunities through team building workshops, management training, guest speakers and much more, • Cycle 2 Work scheme for employees who would rather travel under their own steam We Are There For Each Other • We provide access to training that will help you to foster your relationships - mental health awareness, sign language, communication skills etc, • Monthly 121 check ins with your line manager, • A culture of compassion and camaraderie - we are all here to support each other We Build Relationships • Free regular team socials with your regional teams, • Bi Annual full team socials with the whole RunThrough team, • Free membership to the RunThrough Run Club - a place where you can meet and train with other members of the community We Are Innovators • Opportunity to take on side projects in areas of personal interest, • Mentorship from the senior and national leadership teams to develop leadership skills, • Opportunities to travel overseas and work on some of our events in Central Europe and the Middle East, • Opportunity to pitch and explore new venue ideas for running, trail and triathlon events How to Apply Interested candidates should submit their CV and a cover letter outlining their relevant experience and suitability for the role to careers@runthrough.co.uk. RunThrough is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

About Us Dragonpass is a leading provider of travel and lifestyle benefits for frequent flyers and global citizens. We’re a B2B2C business offering a suite of premium travel and lifestyle benefits through our enterprise clients, who pass these benefits on to their end customers. Role Overview We’re hiring a Product Manager to own a key value stream of the user journey. You’ll work with cross-functional teams of engineers, designers, and delivery to build products that bring greater value to customers and commercial value to Dragonpass. This role is central to shaping user experiences, driving product strategy, and ensuring solutions are user-centred and aligned with business goals. Why This Role Matters You will: • Lead and drive a key area of the product, defining success and prioritising opportunities, • Collaborate across teams to develop product vision, roadmap, and deliver against goals, • Gather and analyse data from multiple sources to identify trends and inform decisions, • Conduct user interviews and market research to uncover pain points and opportunities, • Influence strategy and progress across partner functions, enhancing collaboration, • Communicate product strategy and progress with clarity to all stakeholders, • Support the growth of other PMs and team members through mentorship and sharing learnings Your impact will directly influence customer experience, product performance, and the long-term success of Dragonpass. What We’re Looking For • Experience managing products through the full lifecycle, typically gained through 3+ years in Product Management or equivalent relevant experience., • Experience leading cross-functional product teams across a full product line, • Proven ability to manage products through the full lifecycle, • Strong data analysis skills and evidence-led decision making, • Experience integrating diverse requirements into coherent product strategies, • Confident communicator, able to bring clarity to complex messages, • Experience using agile methodology, • Ideally, experience in the travel or loyalty sector You’re hands-on, accountable, and motivated by continuous improvement. You balance strategic thinking with day-to-day operational realities and bring a people-first, inclusive approach to leadership and product delivery. Inclusivity Statement We’re committed to building an inclusive workplace and welcome applications from people of all backgrounds and experiences.

Location: Manchester, hybrid Salary: c.£95,000 + benefits Type: Permanent A global retail and manufacturing organisation is looking for an experienced Application Lead – Commercial (Retail & Commerce) to support a major D365 F&O transformation across EMEA. This role will focus on the wider commercial, retail and commerce domain, covering sales, pricing, order management, customer-facing processes and connected retail / digital commerce applications. You will work closely with regional business stakeholders and global technology teams to ensure D365 F&O and integrated applications operate effectively in real business scenarios. Key responsibilities: · Lead the regional Commercial application stream across D365 F&O · Support sales, pricing, order management, retail / commerce and customer process areas · Work with commercial, retail and customer-facing stakeholders to understand issues and define improvements · Triage problems across business process, data, integrations and systems · Support UAT, releases, adoption and post-go-live stabilisation · Translate business needs into clear requirements for global engineering teams · Work with vendors and ISVs to resolve application and integration issues · Support connected applications across retail, commerce, fulfilment and customer-facing processes Key skills: · Strong D365 F&O commercial, sales, retail, commerce or order management experience · Good understanding of O2C, pricing, order fulfilment, customer and retail / omnichannel processes · Experience working across D365 F&O and integrated retail, e-commerce, POS, WMS or customer platforms · Experience in ERP transformation, implementation or post-go-live support · Strong stakeholder management and communication skills · Consultancy or Microsoft Partner background would be highly relevant · Able to work hybrid in Manchester This is a strong opportunity for a D365 F&O Commercial Consultant, Retail / Commerce Consultant, O2C Stream Lead or Applications Lead looking to move into a global end-user role with real ownership.

Category Manager Manchester - 2 days in the office 3 days from home competitive + car + bonus Are you ready to ignite your career with a role that offers boundless opportunities for growth and impact? Are you a passionate category manager? Do you have experience of developing and maintaining strong relationships with customers to ensure that the category grows? As the Category Manager you will immerse yourself into building strong relationships both internally and externally, you'll be the architect of change, driving collaborative initiatives that propel their brands to new heights of success. You will collaborate with stakeholders, help shape and execute the category vision, identifying the best opportunities that drive business growth for both them and their valued retail partners. This business are looking for an experienced Category Manager who has a deep understanding of the retail landscape, particularly in the FMCG sector. The ideal candidate will have a strong background in being able to analyse data and translate it into actionable strategies, coupled with a customer-centric approach this will set them apart! Experience with IRI (Circana), Nielson and Kantar databases is a huge advantage along with Dunhumby and SIP. This business are committed to peoples professional development. Joining this business means opening doors to a world of opportunities for advancement and growth. Whether you're looking to broaden your skill set, take on leadership roles, or explore new areas of the business, they'll support you every step of the way.

Welcome to Thornley Groves, a trusted name in property across Manchester. We are seeking an experienced and dynamic Regional Head of Property Management to lead our property management teams. The ideal candidate will bring strong leadership, deep knowledge of housing law and compliance, and a proven ability to drive team performance. This is a strategic and hands-on role, requiring excellent client management and a passion for fostering a high-performing, positive work culture. Key Responsibilities: • Retain and grow the OME., • Lead the team and implement proactive management strategies to improve customer satisfaction and enhance landlord and tenant retention., • Regularly review customer feedback/complaints to identify areas for improvement and implement strategies to address concerns., • Provide strategic leadership and operational oversight to ensure the team is meeting and exceeding key performance metrics., • Manage the Compliance & HMO/Licensing Team Leaders., • Ensure the business is complaint with all compliance & HMO legislation in order to protect the business from associated penalties of non-compliance., • Spearhead recruitment efforts to attract high-calibre candidates, with a focus on employing experienced hires who bring valuable expertise in property management and compliance., • Ensure all team members have a deep understanding of HMO, licensing legislation, housing law and associated penalties., • Maintain up-to-date knowledge of regulatory changes and integrate this into the team’s day-to-day operations., • Take ownership of final responses to The Property Ombudsman (TPO) complaints, • Ensure that the Heads of Property Management are meeting their objectives and responsibilities, offering the necessary support to drive success. Key Skills & Qualifications: • Extensive leadership experience in property management., • In-depth knowledge of law, compliance, and relevant legislation., • Proven track record of managing and developing high-performing teams., • Strong management and communication skills., • Excellent problem-solving abilities and a proactive mindset., • ARLA Propertymark qualification (or equivalent) is essential., • Strong organisational and time-management skills Join us and experience a workplace that truly values you. Apply today!

Who are we? We’re MoneyPlus. Life isn’t always simple, that’s why we do what we do. Our services help to make life less complicated, and expensive. We offer advice and financial services that help our customers overcome their troubles with debt once and for all. We’re people who take care of people. We’ll be there to help with things that can easily be forgotten about, answer any complicated questions and help our customers to plan for their future and reach their financial goals. Tough problems and challenges are no match for us. We’re a team of quick thinkers and relentless doers, with lots of ideas and plenty of passion to help improve the lives of others. If you share our passion for improving the lives of others through simple, affordable, jargon-free services, then you may have what it takes to join our team. Why do we need you? We’re looking for New Business Debt Advisors to join our dynamic Debt Advice team to support and advise our customers around the best solution to manage their debt effectively and enable their financial goals. Responsible for new customer acquisition and onboarding customer management, we’re looking for the best. What’s in it for you? We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team: • Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 25 days holiday allowance per year., • Social – We value the relationships our employees have with one another, encouraging them to come together. Whether it’s a catch up in our café, a team trip out, or letting their hair down at one of our free annual events., • Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee., • Wellbeing –We provide a free cashback healthcare plan, as well as discounted gym and fitness deals. We also have a cycle to work scheme to encourage our people to make healthy life changes., • Training – We want our people to be the best. We care about your development, which is why we provide professional training opportunities, so that you can be the best possible you. Visit our website to find out more about our company culture https://moneyplusgroup.com/careers/ What do we need you to do? • Have rich conversations with customers, understanding their individual circumstances., • Make recommendations on suitable solutions based on what you’ve learnt about your customer., • Handle high volumes of calls, adapting your approach to suit the caller and their individual needs., • Liaise with multiple teams across the business, building your internal relationships and networks., • Listen actively and use your objection handling skills where necessary to ensure solution value., • Keep your admin up to date, connecting with your peers, team leaders and managers. What skills and experience do we need you to have? • A desire to be part of something bigger, making a real difference to our customer’s lives., • A motivation to learn and constantly grow., • A hardy determination to handle the pressure of a high pace environment and targets., • The desire to be proactive, accountable, and resilient., • An empathy and understanding for people experiencing difficult times., • While experience in the debt advice sector, working to targets or in a contact centre would be an advantage, it’s not essential. Are you ready to join us? At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!

Retail Trainer - Learning & Development - Premium Menswear Brand Hybrid Role Monday - Friday Covering North & North West / Midlands stores About: • Deliver engaging training across our retail network, both in-store and at Head Office, • Champion colleague development and support continuous learning initiatives, • Build strong product knowledge across all Retail services, • Coach colleagues on the shop floor to improve sales performance and customer experience, • Support the implementation and evaluation of new learning initiatives, • Create impactful learning materials using a variety of training methods and digital tools Key Responsibilities: • Experience designing and delivering engaging learning and development programmes, • Strong understanding of training needs analysis and tailored learning solutions, • Knowledge of retail operations and sales strategies, • Confidence using digital learning tools and interactive training methods, • Proficiency in Microsoft Office, particularly Excel and PowerPoint About You: • Excellent communication and presentation skills, • Organised, adaptable, and resilient in changing environments, • Approachable coaching style with the ability to influence at all levels, • Commercially aware with a passion for driving performance, • A strong ambassador for company values and culture, • This role covers North / North West / Midlands, England, the successful candidate should have easy access to public transport of be able to drive Offering: • Hybrid working, • Generous employee discount, • Season Ticket Loan, • Cycle to Work Scheme, • Life insurance, • Wellness Benefits 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Who are we? We provide First Aid for Finances, helping people move from crisis to control. Our debt advice and solutions are clear, personal, and built around lasting outcomes, combining digital convenience with human care. We're a Manchester-based business with a national reach, on a path to become the UK's most trusted digital-first debt advice provider. Our culture is built on trust and respect. When our people feel valued, they pass that on to our customers. Why do we need you? The Performance & Development Leader is responsible for leading, developing, and inspiring a team of around 10 advisors in a fast-paced and growing financial services environment. This role is accountable for achieving strong team results through robust performance management, clear goal setting, coaching, and building a culture where people feel motivated and supported to deliver their best work. The leader will also play a key role in managing operational budgets, workforce planning, and recruitment, ensuring resources are aligned to business needs. They will foster clear communication, engage stakeholders effectively, and use problem-solving and critical thinking skills to remove barriers to performance. As MoneyPlus continues its transformation journey, this role will provide the leadership needed to guide the team through change while safeguarding customer outcomes and regulatory standards. What’s in it for you? We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team: • Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 25 days holiday allowance per year., • Social – We value the relationships our employees have with one another, encouraging them to come together. Whether it’s a catch up in our café, a team trip out, or letting their hair down at one of our free annual events., • Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee. What do we need you to do? Key Responsibilities: • Lead and manage a team of c.10 advisors, setting clear expectations and holding the team accountable for delivering results., • Implement structured performance management, including 1:1s, observations, feedback sessions, coaching, and performance reviews., • Build a culture of continuous improvement, where high standards are the norm and success is recognised and celebrated., • Manage operational budgets and forecasts for the team, ensuring resources are allocated effectively and financial performance is reported accurately., • Monitor KPIs and operational MI, using insight to identify performance gaps, risks, and opportunities, and taking timely corrective action., • Provide day-to-day coaching and mentoring, enabling advisors to build competence, confidence, and career progression., • Lead team recruitment activity, onboarding, and workforce planning to ensure capability and capacity are in place to meet business needs., • Act as a role model for clear, open, and effective communication, ensuring information is shared in a way that keeps colleagues engaged and aligned., • Demonstrate strong problem-solving and critical thinking skills to address performance challenges and operational issues in a structured, evidence-based way. Shared Responsibilities: • Partner with senior leaders, L&D, and HR to align team capability with organisational needs and transformation priorities., • Collaborate with Compliance, QA, and Risk teams to ensure all performance activity aligns with regulatory and customer outcome standards., • Engage stakeholders across Operations, IT, and other functions to ensure barriers to performance are identified, communicated, and resolved collaboratively., • Contribute to wider business planning, sharing workforce insights and performance trends to inform operational and transformation strategies. What skills and experience do we need you to have? Essential • Proven experience leading teams in a reputable, performance-driven organisation., • Strong track record of delivering results through structured performance management, coaching, and development., • Experience managing operational budgets, forecasts, and reporting., • Demonstrated ability to lead teams through change and transformation., • Strong communication and stakeholder management skills., • Proven ability to solve problems and make decisions using data and critical thinking., • Understanding of FCA regulations, Consumer Duty, and working in a regulated financial services environment. Desirable • Experience in customer service, collections, or debt management., • Experience managing or leading in a contact centre environment, ideally within financial services., • Exposure to large-scale transformation or continuous improvement programmes. Our Values We’re Always Ready • Commercial Acumen – Understands how to allocate resources effectively to support lead conversion and P&L performance., • Proactive Leadership – Anticipates challenges, prepares the team effectively, and takes swift, structured action., • Financial & Resource Management – Manages budgets, forecasts, and workforce planning with discipline and accuracy. We Raise the Bar • Operational Leadership – Sets clear expectations, drives performance, and leads a culture of continuous improvement and accountability., • Critical Thinking – Uses data, analysis, and structured problem-solving to make sound decisions. We Work as One • Collaboration & Stakeholder Management – Works openly with colleagues and leaders across the business to align goals and remove barriers., • Communication – Shares information with clarity, ensures team and stakeholders understand priorities and progress. We Treat People Right • Customer-Centric Mindset – Ensures each customer receives clear, ethical, and supportive engagement tailored to their circumstances., • Coaching & People Development – Builds confidence and competence in individuals while maintaining a respectful and empowering leadership style., • Empathy & Respect – Leads with fairness, inclusivity, and care, supporting both individuals and the team through change. Are you ready to join us? At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!

Heat Pump Technical Manager 📍 North West England | Full-Time | Permanent We are currently partnering with an innovative and fast-growing renewable technology business to recruit a Technical Manager to support the continued development of their technical and operational capabilities. This is a fantastic opportunity for a technically strong leader to join a business operating at the forefront of low-carbon heating solutions, supplying products into residential developments across the UK. The Company Our client specialises in the design and manufacture of energy-efficient heating systems, helping developers, housing providers, and contractors improve building performance and reduce carbon emissions. With continued market growth driven by decarbonisation and changing building regulations, the business is expanding rapidly and investing heavily in both product innovation and technical support functions. The Role As Technical Manager, you will take ownership of the company’s technical function, supporting product performance, installation standards, compliance, and customer support across multiple projects. You’ll work closely with internal departments including sales, operations, engineering, and customer support, while also acting as a senior technical contact for contractors, consultants, and developers. Key responsibilities include: • Providing technical leadership across renewable heating and ventilation products, • Supporting installation, commissioning, and troubleshooting activities, • Managing technical documentation, specifications, and compliance standards, • Acting as a key technical contact for customers and project stakeholders, • Supporting product development and continuous improvement initiatives, • Delivering technical training to internal teams and external partners, • Assisting sales teams with technical presentations and project support, • Ensuring products and systems align with current building regulations and industry standards, • Supporting aftersales and warranty investigations where required The Candidate We are looking for a technically capable and commercially aware individual with experience in renewable heating Essential: • Strong technical background with heat pump technology, • Experience in a technical leadership, support, or management role, • Good understanding of building services systems and regulations, • Ability to support both internal teams and external customers technically, • Excellent communication and problem-solving skills, • Full UK driving licence The Package • Base salary £50,000 - £60,000 depending on experience, • Yearly bonus scheme, • Company vehicle or car allowance, • 8% Pension, • 25 days holiday plus bank holidays Career Progression This role offers genuine long-term progression within a business experiencing strong growth in the renewable energy sector. As the company expands, there will be opportunities to progress into: • Senior Technical Leadership, • Product or Engineering Management, • Operations or Technical Director-level positions This is an ideal opportunity for someone looking to join a business where they can make a visible impact and grow alongside the company. Why Apply? • This is a chance to join a forward-thinking organisation developing technologies that directly support the UK’s transition towards more energy-efficient and sustainable buildings

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

About MoneyPlus We provide First Aid for Finances, helping people move from crisis to control. Our debt advice and solutions are clear, personal, and built around lasting outcomes, combining digital convenience with human care. We're a Manchester-based business with a national reach, on a path to become the UK's most trusted digital-first debt advice provider. Our culture is built on trust and respect. When our people feel valued, they pass that on to our customers. Why do we need you? Job Purpose: To provide excellent customer service by giving accurate, compliant, and customer-appropriate assistance and resolving enquiries through the correct processes. The Customer Service Agent manages day-to-day customer contact, delivers right-first-time guidance, maintains high-quality records, and ensures all outcomes align with company policy and regulatory standards. What’s in it for you? We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team: • Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 25 days holiday allowance per year., • Social – We value the relationships our employees have with one another, encouraging them to come together. Whether it’s a catch up in our café, a team trip out, or letting their hair down at one of our free annual events., • Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee., • Wellbeing –We provide a free cashback healthcare plan, as well as discounted gym and fitness deals. We also have a cycle to work scheme to encourage our people to make healthy life changes., • Training – We want our people to be the best. We care about your development, which is why we provide professional training opportunities, so that you can be the best possible you. Visit our website to find out more about our company culture https://moneyplusgroup.com/careers/ Key Responsibilities: Individual: • Manage inbound customer enquiries via telephone, email, and digital channels, providing clear, accurate, and customer-appropriate advice in every interaction., • Resolve routine service queries and complaints at first point of contact wherever possible, following agreed processes and ensuring right-first-time outcomes., • Take ownership of assigned customer cases through to resolution, keeping customers updated in line with service standards., • Capture and maintain accurate and detailed customer records on CRM/internal systems, ensuring all notes, actions, and outcomes are logged correctly and are audit-ready., • Identify when issues fall outside your authority or experience and escalate promptly with full context to the appropriate Advisor/Team Leader., • Communicate customer options, next steps, and required actions in a way that supports understanding and good decision-making., • Meet personal performance targets including quality, productivity, call handling, and resolution KPIs., • Ensure all actions comply with FCA expectations, data protection, and internal policy, including correct handling of vulnerable customers., • Build knowledge of products, services, and processes to continuously improve the advice and support provided to customers. Shared: • Contribute to a supportive team environment, sharing learning and best practice to improve consistency and customer outcomes., • Support cross-team cooperation by providing clear handovers, background, and case notes when customer needs span multiple areas., • Promote a customer-first culture aligned to company values and expected service behaviours., • Actively participate in team briefings, training, and improvement activity to enhance service quality., • Provide constructive feedback on recurring issues, process gaps, or customer insights to help drive service improvements. Compliance and Limits to Authority Compliance • Ensure all customer interactions comply with FCA standards, internal governance, and data protection requirements., • Promote a culture of transparency, fairness, and correct customer outcomes. Limits to Authority • Authorised to resolve standard customer service queries and complaints within agreed, • procedures., • Any non-standard outcomes, high-risk cases, or complaints requiring exceptions must be, • escalated to an Advisor/Team Leader. What skills and experience do we need you to have? Essential • Customer-facing experience (contact centre, retail, hospitality or similar)., • Strong verbal and written communication., • Basic working knowledge of CRM or customer databases., • Understanding of confidentiality and data protection requirements. Desirable • Experience working in regulated financial services., • Exposure to complaint handling or onboarding/KYC processes. Our Values We’re Always Ready • Technical Knowledge: Good understanding of IVA processes, regulatory requirements and compliance standards., • Attention to Detail: Ensures high levels of accuracy and completeness in all case reviews., • Continuous Learning: Keeps knowledge up to date with changes in regulation and internal processes. We Raise the Bar • Quality Focus: Maintains high standards of accuracy and compliance in all outputs., • Accountability: Takes ownership of work and ensures deadlines and expectations are met. We Work as One • Collaboration: Works effectively with colleagues, clients, and stakeholders to achieve shared goals., • Communication: Communicates clearly and professionally, both written and verbal. We Treat People Right • Customer Focus: Provides helpful, accurate support to internal teams and customers., • Professionalism: Maintains a positive, respectful and reliable approach in all interactions., • Supportive Approach: Willing to assist with team workload and contribute to shared success. Are you ready to join us? At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!

About you Are you… • a team player who can work well with other consultants and project managers to deliver first class consultancy solutions and software solutions to customers on time and to budget?, • a self-starter with combined passions of delivering strong customer service and technological innovation?, • Excited for the opportunity to be presented with complex business problems and writing code to develop bespoke software solutions to accommodate varying customer requirements?, • willing to going above and beyond for your customers, delivering implementation projects to the highest standard? If so, this could be the role for you… The role As an Implementation Consultant, your role involves delivering and configuring software solutions for our customers, providing UAT support, writing ad-hoc scripts, building bespoke interfaces, ensuring processes and documentation are updated and using a variety of technical skills to deliver strong professional service to customers. You will provide training both internally and externally and perform testing on Heywood’s new product modules as required. Additionally, providing third line support our Service Desk team on an ad hoc basis. You will have… • A track record of managing multiple projects simultaneously to meet customer deadlines, • Skills to build strong relationships with customers, • Advanced SQL coding skills (any version, but we use Oracle), • Experience coding in at least one dynamic scripting language (e.g., Python, Node JS, PowerShell or Apache Groovy), • Business reporting intelligence experience (using tools like BIRT, Tableau or Power BI), • Knowledge of REST APIs and standard HTTP methods and data migration; either using in-house tools or scripting migrations, • Experience using SFTP servers to transfer data extracts for migrations, • Proven background of tracking spend on projects against agreed budgets, producing project documentation for customer sign-off and presenting at user groups, webinars and testing parties, • Some experience within third line support, testing and customer training About us Heywood combines a passion for software with Agile methodologies to create modern software and data solutions and services for businesses, pension providers and third parties that help transform how their members and customers manage their lifelong financial journeys. Working for an expanding established market leader, you will have a real voice to influence our evolution. Continued learning and progression is ingrained in our daily life, encouraged through a variety of forums from e-learning subscriptions and a bi-monthly down-tools day (“Hive Day”) and communities of practice for learning and experimentation. Our open culture encourages wide participation and innovation. We also reward our hard work through regular socials, organised by our people. Social events include fiercely competitive bake-offs, Pride month office parties, sporting events, games nights and much more! We are committed to a hybrid working model, combining remote and office-based working. Discover more at https://www.heywood.co.uk/careers EDI statement As an equal opportunities’ employer, Heywood is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Heywood. Legal stuff https://www.heywood.co.uk/privacy-notices#jobapplicantprivacynotice

Product Developer / Merchandiser Company: Teletech Location: Office-Based Employment Type: Full-Time About Teletech Teletech is a fast-growing clothing brand focused on creating high-quality, commercially driven apparel with strong attention to product, operations, and customer experience. We are looking for a highly organised and detail-oriented Product Developer / Merchandiser to support the end-to-end product lifecycle across development, production, and inventory operations. The Role This is a hands-on role combining product development and merchandising operations. You will work closely with factories, suppliers, warehouses, and internal teams to ensure products are developed efficiently, delivered on time, and managed effectively through the full supply chain. The ideal candidate understands both the creative and operational sides of the fashion industry and thrives in a fast-paced environment. Key ResponsibilitiesProduct Development • Liaise directly with factories and suppliers throughout the development process, • Manage sample development, fit comments, and approvals, • Own and maintain product development workbooks and tracking documents, • Manage the critical path to ensure deadlines are met across all stages of production, • Support fabric, trim, and packaging development, • Negotiate and manage product costings with suppliers, • Ensure product specifications and technical information are accurate and updated, • Work closely with design and production teams to support seasonal launchesMerchandising & Operations, • Manage stock control and inventory allocation across sales channels, • Create and maintain SKU codes, barcode systems, and product data, • Coordinate inbound and outbound logistics with warehouse partners, • Liaise with warehouse and web teams to ensure accurate stock availability online, • Monitor stock levels and support replenishment planning, • Assist with product uploads, inventory accuracy, and launch readiness, • Help improve operational processes and reporting systemsRequirements, • 2+ years experience in product development, merchandising, or apparel operations, • Strong understanding of garment production and supply chain processes, • Experience working directly with factories and suppliers, • Excellent organisational skills and attention to detail, • Confident managing multiple deadlines and critical paths simultaneously, • Strong Excel / Google Sheets skills, • Experience with inventory management systems, Shopify, or ERP systems is beneficial, • Fashion, apparel, or streetwear industry experience preferredWhat We Offer, • Opportunity to grow within an emerging clothing brand, • Fast-paced and collaborative environment, • Creative input and ownership across multiple areas of the business, • Flexible working setup, • Competitive salary based on experience

Regional Cleaning Support Manager Contract: Key Account Network Location: Bolton - covering key sites across Manchester, Liverpool, Hull, Newcastle, Edinburgh and Glasgow Hours of work: 40 Contract Type: Permanent We are seeking a Regional Support Manager (Cleaning) to lead, motivate and embed a sustainable culture of service excellence across the Key Account Network (KAN). This role will provide strong leadership, set clear performance standards, and ensure operational, safety and financial compliance across the aligned UK region. Job Description We are looking for someone who can support both self-delivered activities and local operational teams, working closely with account teams to ensure consistently high-quality service delivery. As a key regional leader, you will act as an escalation point, drive performance, and maintain alignment with contractual expectations. Key Responsibilities • Provide full leadership for all regional accountabilities, ensuring customer satisfaction, safe systems of work and effective team management., • Support KAN account management teams to achieve best-in-class service delivery and performance., • Collaborate with OSC SDM teams to ensure compliance with SLA/KPI requirements including missed cleans, PPM delivery and recruitment targets., • Act as a regional escalation point, offering operational guidance and resolving general queries., • Maintain thorough knowledge of contractual service specifications and ensure standardised, high-quality delivery., • Oversee regional budgets, monitor financial performance and deliver savings through efficient service operations., • Produce periodic performance and budget reporting for the aligned portfolio director., • Build strong internal relationships and encourage a customer-focused culture within the regional management team. Professional and Personal Competencies/Qualifications • Strong experience in comparable management roles., • In-depth understanding of cleaning operations and related activities., • Proven commercial, financial and budget management experience., • Effective communication skills with the ability to support colleagues without a cleaning background., • Ability to manage client expectations and deliver customer-focused solutions., • Excellent problem-solving skills with an adaptable, proactive approach., • Ability to manage multiple priorities and projects effectively., • Skilled in building professional relationships with internal stakeholders., • Must hold full UK driving licence (car/car allowance). The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

About the job 🚀 We’re Hiring: Senior Operations Manager - Outbound 📍 Location: Onsite 🕒 Full-time 40 hours Flexibility required across shift patterns (06:00–14:00 / 14:00–22:00) The Company Join one of the fastest-growing retailers in the UK and be part of something extraordinary. We aim to offer own-brand on-trend products for home and life, for a price that suits all budgets. OHS sell everything from the latest bedding styles, soft towels, throws, curtains, rugs, furniture and much more. OHS constantly develops and innovates its product range and growing its customer base. If you’re a proactive, dynamic person who wants to learn in a high-performing environment, we are the company for you. Role Description We are seeking a Senior Operations Manager to play a key leadership role within our outbound function. Reporting to the Head of Operations, you will be responsible for overseeing the day-to-day execution of outbound warehouse activities, ensuring the efficient picking, packing, and dispatch of customer orders. This role requires strong operational leadership, with accountability for performance, people management, process optimisation, and compliance. You will drive operational excellence, ensuring that customer expectations and service level agreements (SLAs) are consistently met, while fostering a culture of continuous improvement and high performance. As a Senior Operations Manager, your responsibilities will include, but not exhaustive: Outbound Operations Leadership • Take full ownership of outbound operations, including picking, packing, and dispatch, ensuring all orders are fulfilled accurately and within customer SLAs., • Oversee carrier allocation and dispatch processes to guarantee timely and cost-effective deliveries., • Act as the senior operational lead during shifts, managing escalations and ensuring business continuity. Operational Efficiency & Planning • Design, implement, and monitor processes to improve outbound efficiency, productivity, and throughput., • Optimise labour planning and resource allocation in line with volume forecasts and peak trading periods., • Work cross-functionally with inbound, logistics, and planning teams to ensure end-to-end operational alignment. Operational Efficiency & Planning • Design, implement, and monitor processes to improve outbound efficiency, productivity, and throughput., • Optimise labour planning and resource allocation in line with volume forecasts and peak trading periods., • Work cross-functionally with inbound, transport, and planning teams to ensure end-to-end operational alignment. Performance Management & Reporting • Monitor, analyse, and report on key outbound KPIs, including productivity, accuracy, and service levels., • Use data insights to identify trends, address performance gaps, and drive informed decision-making., • Provide regular operational updates and reporting to senior leadership. Quality, Safety & Compliance • Ensure full compliance with health & safety regulations, company policies, and standard operating procedures., • Promote a strong safety culture, ensuring adherence to safe working practices and maintaining a clean, organised warehouse environment., • Proactively address any risks or non-compliance issues. Continuous Improvement • Champion continuous improvement initiatives to enhance operational performance, reduce cost, and improve customer experience., • Drive innovation within the outbound function, including process enhancements and adoption of new ways of working., • Support wider business transformation projects and operational change initiatives Requirements: • Strong organisational skills and the ability to adapt to changes and tackle challenges efficiently and effectively., • Ability to work calmly and efficiently under pressure., • Strong attention to detail., • A Diploma in Warehouse Operations or Supply Chain Management would be desirable., • Extensive Senior Management experience., • Excellent knowledge of warehouse operations., • Time management and organisation., • Strong interpersonal and communication skills., • Proficiency in using warehouse software and Microsoft Office. Why Join Us? • Fast-moving collaborative company culture, • Regular company social events, • Company pension, • Employee discount, • Free flu jabs, • On-site parking, • Enhanced Maternity and Paternity Policies Note for Recruiters: We do not accept unsolicited CVs or candidate profiles from recruitment agencies. Any CV's submitted without a signed agreement in place will be considered our property, and we will not be liable for any fees should we choose to engage the candidate. We operate a preferred supplier list (PSL) and will only accept submissions from agencies on that list who have been instructed to work on the role.

Job Title: Freelance Events Executive Location: Stretford, Manchester (M32 0ZH) Start Date: ASAP Job Type: Part-time (weekend work) Salary Range: Dependent on experience Type of Work: Events (various locations across the Northern region) About RunThrough RunThrough is the UK's largest and Europe’s fastest growing running events company, dedicated to delivering exceptional running experiences and fostering a vibrant community of runners. We are in an extremely exciting period of growth, with over 350+ events planned and 480,000 entrants expected in 2026. As we expand our reach and continue to build our team, we are looking for an Event Executive to join our team on a part-time freelance basis covering events across the region! The Role We are looking for someone with a passion for running to join an established and growing company. You will be working directly with our events team in Manchester, to organise and deliver running events across the region and helping runners to have the best experience at RunThrough events. Key Responsibilities • Support our course event staff across weekend and occasional mid-week events, • Checking venues and courses pre-event for any potential hazards, • Assisting course team in race route set up; positioning signage, cones, dropping off course marshals, water stations etc, • Lead cycling for events; guiding the runners around the course and checking for any issues that need to be addressed, • Assist in guiding the runners around the course and checking for any issues that need to be addressed. Skills & Experience Required The ideal candidate will have a genuine interest in working in live events, an interest in running, and be a fast learner. They will work well as part of a team at events, focused on the course and supporting runners to ensure they have a safe and enjoyable experience. Essential: • Able to work to strict deadlines and calm under pressure, • Ability to carry out manual tasks, • Confident and able to ride a bike at the front of a road race, • Passion for delivering faultless events with a customer-centric focus, • Willing to work on weekends, • Full UK manual Driving Licence and comfortable with driving a van, if required. Desirable: • Experience working live events, • Keen interest in and knowledge of running. How to Apply Interested candidates should submit their CV and a cover letter outlining their relevant experience and suitability for the role to careers@runthrough.co.uk. RunThrough is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Welcome to Thornley Groves, where property is done personally. We're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Administrator. This is a full-time, permanent position located in Manchester (City Centre). Let's talk about the role. It involves: • Advising Landlords on market values/behaviours for their current portfolio/potential purchases, • Support the process of bringing properties to the market, • Update marketing material by taking photographs and filming video tours, • Liaise with external parties to ensure necessary legal documentation is completed, • Liaise with Tenants, Landlords, and the Property Management Department, • Ensure that all databases are maintained and regularly updated, • Relationship management with both potential and existing Landlords, • Schedule accompanied viewings and engage with clients, • Handle leads which are provided through various property portals and inbound calls, • Liaise with Tenants, Landlords and the Property Management Department in order to process letting completion. We're looking for individuals with qualities such as: • Experience in Property/Lettings Required, • Excellent customer service skills, • Excellent communication skills, • You have a keen eye for attention to detail, • You are highly organised and work well under pressure to meet deadlines Join us and experience a workplace that truly values you. Apply today!

About MoneyPlus We provide First Aid for Finances, helping people move from crisis to control. Our debt advice and solutions are clear, personal, and built around lasting outcomes, combining digital convenience with human care. We're a Manchester-based business with a national reach, on a path to become the UK's most trusted digital-first debt advice provider. Our culture is built on trust and respect. When our people feel valued, they pass that on to our customers. Why do we need you? We’re looking for IVA Technical Reviewers to join our IVA Pre Appointment Team to work with the IVA Drafting team to review all proposed Individual Voluntary Arrangement (IVA) cases meet the requirements of the regulator and voting houses before presentation for consideration. What’s in it for you? We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team: • Family Friendly: Having a healthy work life balance is important to us. We offer a minimum of 25 days holiday allowance per year., • Discounts: Is there anything better than a few freebies? Join our team and you’ll have access to Perkbox, which has tons of deals for you to choose from., • Social: We value the relationships our employees have with one another, encouraging them to come together. Whether it’s a catch up in our café, a team trip out, or letting their hair down at one of our free annual events., • Doing our bit: We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee. Job Purpose: The IVA MOC Administrator provides essential administrative support to the Pre-Appointment Department, ensuring the smooth and efficient progression of IVA cases through to approval. The role is responsible for convening Meetings of Creditors (MOCs), ensuring they are conducted effectively and in line with regulatory requirements. They will also support the preparation of cases prior to approval by maintaining accurate records, managing key systems and ensuring all pre-appointment administrative tasks are completed in a timely manner. Key Responsibilities: • Convene Meetings of Creditors ensuring they are conducted in line with internal processes, regulatory requirements and service standards., • Manage and maintain the POD dashboard ensuring all case information is accurate, up to date, and correctly recorded., • Support the Pre-Appointment Department with tasks such as chasing outstanding IVA Proposals, dealing with bank change requirements and other administrative tasks., • Manage the MOC email inbox, ensuring all queries, documentation and correspondence are reviewed, actioned, and correctly filed in the relevant case folders., • Support the IVA department with overflow inbound calls, providing accurate information and directing queries appropriately., • Ensure all administrative records are maintained accurately and in line with internal procedures and compliance requirements., • Compliance:, • Ensure all activities are carried out in line with relevant Insolvency legislation, regulatory requirements and internal policies., • Maintain full adherence to Data Protection Act (DPA) and GDPR requirements in all handling of customer and case information., • Follow all internal procedures relating to IVA case administration and MOC processes., • Quality Oversight:, • Ensure all MOC’s are convened, recorded and completed accurately and in accordance with required standards, • Support internal checks and quality processes by ensuring documentation is correctly stored., • Reporting:, • Provide updates on outstanding tasks, any blockers and inbox volumes were required, • Highlight recurring issues within the MOC process to support continuous improvement. What skills and experience do we need you to have? • Experience working within the insolvency or debt management industry, ideally with exposure to IVA administration processes. Familiar knowledge of the Meeting of Creditors (MOC) process., • Proven ability to manage multiple cases, inboxes, and stakeholders while maintaining accuracy and deadlines., • Strong organisational and time-management skills, with experience working in a fast-paced, high volume environment., • Ability to communicate effectively with internal teams and external stakeholders in a professional manner. Our Values We’re Always Ready • Technical Knowledge: Good understanding of IVA processes, regulatory requirements and compliance standards., • Attention to Detail: Ensures high levels of accuracy and completeness in all case reviews., • Continuous Learning: Keeps knowledge up to date with changes in regulation and internal processes. We Raise the Bar • Quality Focus: Maintains high standards of accuracy and compliance in all outputs., • Accountability: Takes ownership of work and ensures deadlines and expectations are met. We Work as One • Collaboration: Works effectively with colleagues, clients, and stakeholders to achieve shared goals., • Communication: Communicates clearly and professionally, both written and verbal. We Treat People Right • Customer Focus: Provides helpful, accurate support to internal teams and customers., • Professionalism: Maintains a positive, respectful and reliable approach in all interactions., • Supportive Approach: Willing to assist with team workload and contribute to shared success. Are you ready to join us? At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!

Conveyancer / Case Handler – New Build Team Location: Altrincham, WA14 5UW (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH) Hours: Full-time, Mon–Fri, 9:00–17:00 Salary: up to £30k base + competitive uncapped bonus (£8k+ once established) Join our supportive, sociable and ambitious New Build team as a Case Handler. You’ll manage your own varied caseload of conveyancing transactions from instruction to completion – with tailored support, bonus schemes that reward your results, and the work-life balance of hybrid working. What You’ll Do: • Manage a caseload of New Build transactions from start to finish, • Liaise with clients, developers, solicitors, and other stakeholders to ensure seamless communication., • Prepare and review legal documents and correspondence., • Build strong relationships with developers through excellent service., • Maintain accurate and up-to-date records of all transactions on our CMS., • Provide exceptional customer service, promptly addressing client queries/concerns., • Work to exchange and revenue targets with a focus on five-star client feedback What We’re Looking For: • Experience supporting conveyancing transactions – we are open to applications from experienced Case Handlers, Conveyancing Assistants looking to step up, those from Estate Agent/Mortgage backgrounds with a good understanding of the conveyancing process., • Hands-on experience with:, • Source of Funds checks (reviewing bank statements, conducting checks directly), • Searches and sale enquiries (confident in writing up reports, not just ordering), • Strong communication and relationship-building skills, • Excellent telephone manner - confident in explaining the conveyancing process to clients and building and managing relationships with developers, • Organised, detail-oriented, and solutions-focused, • Familiar with case management systems (Proclaim a plus), • Passionate about delivering great service and achieving results What You’ll Get in Return: • A supportive, structured 6-month onboarding programme that combines classroom/MS Teams training with a gradual build-up of real-life casework - giving you the tools, confidence, and hands-on support to thrive from day one., • Competitive quarterly bonus: our case handlers typically earn an average of £8-10k p/a once established, bonus is uncapped and based on your personal performance, • Study support options (employer-funded after 12 months) and ongoing training, • Long-term development opportunities and progression pathways into senior roles, • 22 days holiday (rising to 25) + Bank Holidays, with buy/carry over options, • Employee benefits: death in service, EAP, counselling, and salary sacrifice (tech, nursery fees, gym, cycle, car), • Extras: free conveyancing, mortgage advice, staff discounts, free uber service to/from Navigation Road station and the office Why PLS? We’re a fast-growing, modern law firm where people come first. We value individuality, invest in development, and foster a genuinely supportive culture. Join a team where you can grow, be yourself, and make your mark. Ready to take the next step in your conveyancing career? Apply today!

About the Role We are looking for an experienced Procurement Specialist with a strong background in strategic procurement gained within a manufacturing environment. This role is ideal for a commercially minded procurement professional who enjoys driving supplier performance, improving inventory efficiency, and delivering measurable operational improvements within a fast-paced business. The successful candidate will take ownership of the supplier base across our consumables and instruments portfolio, ensuring cost competitiveness, supply continuity, quality performance, and operational excellence. Key Responsibilities • Develop and manage strategic supplier relationships across consumables and instrument categories, • Lead commercial negotiations to achieve best value, cost reduction, and favourable payment terms, • Drive supplier performance improvements relating to delivery, quality, responsiveness, and service levels, • Collaborate closely with Operations, Planning, Quality, Engineering, and Sales teams to support business objectives, • Monitor market trends, supplier risks, and material availability to ensure continuity of supply Key Performance Metrics (KPIs) • Supplier On-Time Delivery (OTR), • Customer On-Time Delivery (OTR), • Supplier & Product Quality Performance, • Cost Savings & Margin Improvement, • Supplier Lead Time Reduction Candidate Profile Essential Experience • Proven procurement experience within a manufacturing environment, • Strong background in strategic sourcing and supplier management, • Experience negotiating pricing, contracts, and commercial agreements, • Track record of improving supplier performance and inventory management, • Strong analytical and problem-solving capability, • Experience working cross-functionally within operations and supply chain teams, • Good understanding of MRP/ERP systems and procurement processes Personal Attributes • Commercially astute and results driven, • Strong relationship-building and negotiation skills, • Hands-on and proactive approach, • Able to balance strategic thinking with day-to-day operational management, • Continuous improvement mindset, • Strong communication and stakeholder management skills Preferred Background • Experience within instruments, technical products, engineering, life sciences, or industrial manufacturing environments would be advantageous, • CIPS qualification or equivalent desirable but not essential

Creative Copywriter Salford (MediaCity) | Hybrid, around once a week in the office (Flexible) A leading Manchester-based consumer finance group is looking for a Creative Copywriter to join their content team and help shape the voice of two of their brands. It's a hands-on role for a real writer. Someone who loves the craft, takes pride in detail, and can flex confidently between sharp performance copy and longer brand storytelling. About the role You'll work across two consumer finance brands, writing for real people navigating real money decisions. The tone is warm, clear and conversational, never corporate. The work is varied, fast-paced and creatively led, with full support from in-house SEO, design and compliance teams. What you'll be doing • Writing stand-out copy across PPC, CRM, web, landing pages, customer journeys, chatbot copy and broader marketing campaigns, • Developing creative concepts and campaign messaging that hit both brand and commercial goals, • Switching confidently between two brand voices while keeping clarity and consistency, • Turning brand guidelines into distinctive, effective copy, • Collaborating closely with marketing, design, CRM and SEO teams, • Optimising copy based on insight, performance data and A/B testing, • Working with the compliance team to make sure copy is accurate and meets regulatory requirements, • Contributing thought-leadership pieces that involve research and conversations with internal experts What we're looking for • A couple of years' experience in a marketing, brand or content environment, • A portfolio that shows range, ideally including both performance copy and concept work, • Strong writing across PPC, CRM and web, • A sharp eye for the basics — punctuation, structure, tone, accuracy, • The ability to adapt tone of voice across more than one brand, • A genuine love of writing and reading. The kind of person who reads in their spare time and writes for pleasure, • Confidence to bring ideas, humility to take feedback, resilience to thrive in a fast-paced environment Nice to have • Experience working across multiple brands or audiences, • Experience helping develop brand guidelines, • Familiarity with data-led copy optimisation and A/B testing, • Experience in financial services or another regulated industry (not essential — full support available in-house) The setup • Hybrid working, based at the MediaCity office in Salford, • In the office around once a week. Not because anyone is clock-watching, but because the best ideas turn up when people are together in person, • Fast-paced, fun, creatively led team. Real scope to shape the role around your strengths

Quantity Surveyor – Manchester – Civils/Water Projects – up to £65,000 My client are a Tier one civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: • Water, • Transport, • Built environment, • Energy The Role The Quantity Surveyor will provide commercial support to project teams, maintaining commercial information and ensuring compliance with contractual requirements. They will liaise with customer representatives and other third parties on commercial issues, including agreement of variations, claims and any additional payments. Projects are varied in value, complexity, and duration, from established frameworks to individual bespoke projects. With projects varying from £200k to £10m+, you will be essential in driving efficiencies within the scope of work, driving cost efficiency and providing a high standard of commercial analysis. Key Responsibilities Reporting • Ensure accurate cash flow reporting takes place, • Carry out cost management, including forecasting, • Update the monthly CVR, cost and commercial plans External relationships • Help ensure that any main contracts entered into have terms and conditions that are appropriate, with commercial risks identified, • Ensure that the supply chain is engaged appropriately with the correct contract terms and conditions, • Build and maintain good client relationships, • Be responsible for subcontract letting, negotiation and financial accounting, • Prepare applications for payment Internal relationships • Contribute towards effective interaction between the Commercial Team and the operational site teams, • Work with site management to forecast predicted spend and cash recovery, and ensure that both are kept in line with the target, • Share best practices with others and be proactive in advising site teams on costs and their management of them Key Measures and Targets • Accurate monthly forecasting, • Ability to challenge resources and costs, • Maintain deadlines in line with the monthly commercial calendar About you • Previous experience in the construction industry, • HND/degree (or equivalent) in Quantity Surveying, • Familiarity with ICE/NEC forms of contract and knowledge and understanding of Construction Law, • Previous experience in commercial management and procurement of subcontractors, including chairing regular meetings, measurement and control cycle, certificates, and accruals calculations.

Lead Customer Insights Analyst £70,000 - £90,000 + bonus Hybrid - Manchester (2 days per week) This is a senior leadership role for someone who wants to shape how customer insight is embedded across an organisation. You will sit at the centre of strategy, analytics and transformation, building the frameworks, data foundations and ways of working that enable high impact, decision ready insight at scale. The Company They are a large, complex organisation with a strong focus on customer experience and data driven decision making. Customer insight sits at the heart of their transformation agenda, supporting senior leaders to act with confidence. The environment is collaborative, fast moving and focused on long term value creation through analytics and AI. The Role • Lead the strategic enablement of a central insights capability, focusing on scalable, self service analytics, • Design and maintain a holistic 360 degree customer view across internal and external data sources, • Build and embed frameworks, standards and reusable assets for analytics and insight generation, • Drive the development of data infrastructure, governance and quality to support trusted insight, • Champion innovation in advanced analytics, machine learning and AI, evaluating and adopting new approaches, • Translate complex analysis into clear, actionable recommendations for senior stakeholders, • Coach and mentor analytics professionals, raising analytical maturity across the organisation, • Lead and contribute to enterprise wide initiatives that link insight to measurable business outcomes Your Skills and Experience • Strong commercial experience in customer insight, analytics strategy and transformation, • Deep capability in data architecture, integration and connectivity across multiple data sources, • Advanced knowledge of machine learning, predictive modelling and modern analytics frameworks, • Proven ability to design integrated customer data assets that support decision making, • Excellent stakeholder management skills, with confidence influencing senior leaders, • Ability to synthesise complex data signals into clear, impactful insight, • Experience working in highly regulated or complex environments is beneficial What They Offer • Competitive salary and performance related bonus, • Opportunity to shape an enterprise level customer insight strategy, • Clear scope for career progression within a growing analytics leadership function, • Supportive culture with a strong focus on learning, innovation and impact How to Apply If you are looking to lead customer insight strategy and drive meaningful transformation through data, apply now.

Duty Manager | Full Time | 40 Hours Per Week | Permanent Salary: £29,120 per annum + Benefits About The Northern The Northern Lawn Tennis Club is a leading member-run racquets and fitness club located in the vibrant district of West Didsbury, Manchester. With 21 tennis courts, including 6 grass and 3 indoor courts, 2 covered padel courts, 6 squash courts, 2 modern gyms, and a welcoming bar and bistro, the Club offers exceptional facilities for sport, fitness and leisure. Combining a rich history with a modern and ambitious outlook, The Northern is committed to delivering an outstanding member experience built around sport, community and inclusivity. Whether members are looking to compete, improve their fitness, socialise or simply enjoy the Club environment, The Northern provides a welcoming and engaging atmosphere for players and members of all levels. As the Club continues to grow and invest in its facilities, events and operations, this is an exciting opportunity to join a forward-thinking and community-focused organisation. The Role The Northern Lawn Tennis Club is seeking an enthusiastic, professional and highly organised Duty Manager to oversee evening operations and play a key role in the day-to-day running of the Club. This is a hands-on leadership position suited to someone who thrives in a fast-paced, people-focused environment and enjoys balancing operational responsibility with member engagement. The successful candidate will provide a visible management presence throughout the Club during peak evening hours, ensuring high standards of service, safety and professionalism across all departments. The role offers excellent exposure across club operations, hospitality, events, facilities management and leadership development within a thriving private members club environment. Working Hours Tuesday to Saturday 3:15pm – 11:15pm (40 hours per week) Please note: initial training will take place over a 1–2 month period with varying shifts, including daytime, evening and weekend hours, to support a full understanding of club operations. Benefits • Complimentary club membership, • Pension contribution, • Staff discounts, • Training and development opportunities, • Progression opportunities within the Club, • Exposure to operational and commercial management, • CMAE education pathway opportunities Key Responsibilities Operations & Leadership • Act as the senior responsible person on site during evening operations, • Oversee the smooth running of all club departments and facilities, • Carry out opening and closing procedures, • Conduct operational and facility checks throughout the Club, • Ensure the Club is secure and operating safely at all times, • Respond professionally to operational issues or emergencies Member Experience & Events • Maintain a visible, welcoming and professional presence throughout the Club, • Support member engagement and community activity, • Assist in delivering social events and racket sports activities, • Support member enquiries and help maintain a positive club atmosphere, • Promote an inclusive and high-quality member experience Health & Safety • Ensure all health and safety procedures are followed, • Support safe day-to-day operation of the Club, • Report maintenance and safety concerns promptly, • Assist with incident response and safeguarding responsibilities Commercial & Team Support • Support bar and café operations during busy periods, • Assist with evening events and functions, • Work collaboratively across all departments, • Support junior staff and maintain strong service standards, • Contribute to the smooth and efficient operation of the Club About You Essential Skills & Attributes • Excellent communication and interpersonal skills, • Strong customer service standards, • Professional, approachable and confident manner, • Ability to work independently and take responsibility, • Highly organised with good time management, • Calm under pressure and solutions-focused, • Reliable, punctual and flexible Desirable Experience • Experience within hospitality, leisure, sport or private members clubs, • Previous shift supervision or management experience, • First Aid qualification, • Interest in sport and community environments, • Experience using booking or membership systems Development Opportunities • Leadership and management development, • Health and Safety and First Aid training, • Exposure to financial and operational management, • Event delivery and member engagement, • Internal progression opportunities, • CMAE education pathways Equality Statement • The Northern Lawn Tennis Club is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.

Full-Time & Part-Time Roles Available No Experience Needed – Full Training Provided Start Your Career With River – Where Ambition Meets Opportunity Are you ready to kick-start your career in a role where you’ll gain valuable skills, earn while you learn, and work in a vibrant, supportive environment? At River, we don’t just offer jobs – we offer careers with purpose, progression, and plenty of personality. We’re passionate about building a team where every individual feels respected, empowered, and encouraged to reach their full potential. We know that your unique strengths, energy, and ideas matter, and we believe in giving you the space to shine. With us, you’ll join a culture of collaboration, growth, and creativity, where hard work is recognised, and success is celebrated. The Role – Graduate Event Sales Assistant We’re on the lookout for motivated, confident, and outgoing individuals to join our events team. As a Graduate Event Sales Assistant, you’ll be at the heart of our pop-up event campaigns, representing our clients with enthusiasm and professionalism. You’ll work closely with our experienced sales team, helping to set up and run events, engaging directly with the public, and building strong client relationships. This is a hands-on role, perfect for someone who loves meeting new people, enjoys a challenge, and thrives in a fast-paced environment. If you’re looking for more than just a 9–5 and want to combine personal growth with career development, you’ve found the right place. Key Responsibilities • Assist in the set-up and smooth running of event spaces, • Engage and interact with potential customers in a friendly, approachable way, • Share information about our clients’ mission, values, and initiatives, • Represent our clients’ brands with pride and professionalism, • Be proactive and resourceful when problem-solving on-site, • Work as part of a collaborative, supportive team, • Potential to grow into wider areas of the business, including operations, client liaison, social media, marketing, and HR. What We’re Looking For • Excellent communication and interpersonal skills, • A confident and approachable personality, • Strong organisational skills and attention to detail, • A positive, can-do attitude and willingness to learn, • Previous sales or customer service experience is helpful, but not essential – we provide full training Why Choose River? • Base Pay + commission – your earning potential is in your hands, • Full training from day one – no experience required, • Ongoing professional development and mentorship, • Clear progression pathways and opportunities for promotion, • Travel opportunities and exciting holiday incentives, • Hands-on experience in events and sales – no two days are the same, • A supportive, inclusive environment where your ideas are heard and valued At River, we believe in promoting from within. We give our team members the tools, training, and support they need to grow into senior roles. You’ll be part of the decision-making process, your input will matter, and your success will be celebrated. This is more than just a job – it’s a chance to build a career you can be proud of. Apply today and take your first step towards an exciting career with River. Your future starts here.

Job Description Tenmat Group is seeking graduates from Materials Science, Fire Engineering or other relevant Engineering backgrounds to join a structured development programme spanning technical, commercial and operational functions. The role is intended to develop Technical Specialists and future business leaders with a strong understanding of Tenmat Group’s passive fire protection materials and products, customers, manufacturing environment and markets. Graduates will complete a series of planned rotations across the business, gaining practical experience in business development, technical sales and specification, research and development, fire testing, manufacturing and engineering support. At the end of the rotation programme, the successful candidate is expected to move into the area that best matches their strengths and interests and the needs of the business. THIS IS AN ON-SITE ROLE OPPORTUNITY IN IRLAM, GREATER MANCHESTER, UK About Tenmat Group Tenmat Group is a market leading, UK headquartered, internationally focused manufacturer of passive fire protection products and materials, developing and manufacturing high-performance products for safety-critical applications for the built environment. The group includes Tenmat Ltd, Tenmat Inc, Brandguard Vents Inc and PFC Corofil Ltd, offering a comprehensive portfolio of passive fire protection products and materials such as cavity barriers, service penetration products and wildfire protection vent systems. Operating across the UK, Europe and North America, Tenmat Group supports customers from collaborative product development technical specification, fire testing, manufacture and site support. The group operates in a rapidly growing global fire safety market, driven by tighter regulation and increased focus on building safety, as well as emerging demand for wildfire protection solutions, including ember-resistant vents widely adopted in regions such as California. Key Objectives • Develop a broad understanding of Tenmat Group’s businesses and range of passive fire protection materials and products, • Develop a deeper understanding of how Tenmat Group’s products are used in applications and the importance of the fire test evidence behind each product and how it relates to the application in the built environment., • Build the technical and commercial capability needed to support customers, internal stakeholders and new product development activity., • Contribute meaningfully during each rotation through project work, analysis, reporting and day-to-day departmental support., • Identify long-term career direction through exposure to a range of functions and responsibilities. Rotation areas and typical responsibilities Technical Specification and Business Development • Develop a good understanding of the requirements of the passive fire protection industry in the built environment,, • Develop an understanding of UK/EU/US construction regulations and legislation relevant to Tenmat Group products and their applications, • Develop a broad understanding of the competitive landscape within the passive fire protection industry and the technical and commercial benefits of Tenmat Group products., • Assist with providing technical support for customer enquiries and product specifications., • Assist with delivery of CPD presentations, quotations and order entry and CRM / pipeline updates., • Work with colleagues to satisfy customer requirements for accurate and reliable technical specifications, led by the introduction of Building Safety Regulator’s approval gateway requirements. New Product Development • Assist with the development of new passive fire protection materials and solutions, from identified market opportunities, through design and testing to production trial and market launch., • Plan and conduct laboratory or pilot-scale work, analyse results and produce technical reports., • Support product improvement, raw material evaluation and problem-solving activity linked to manufacturing or customer needs., • Contribute to technical documentation, data capture and continuous improvement initiatives. Fire Testing • Assist with the preparation and construction of fire test specimens and the witnessing of in-house and third-party fire tests., • Assist with the recording of product specimen information data collection and the interpretation of results., • Generate technical reports from in-house fire testing maintaining accurate test records and data to support live development projects, • Develop a good understanding of relevant fire test standards, compliance requirements and practical testing considerations. Manufacturing & Engineering Support • Assist with providing support to the engineering and manufacturing teams to improve safety, quality, efficiency and output., • Assist with process investigations, trials, design changes, documentation and implementation of improvements., • Support root-cause analysis of manufacturing issues and help evaluate corrective actions., • Work with operations colleagues on projects linked to equipment, processes, ie. waste reduction and continuous improvement. Qualifications, skills and experience • Degree (2:1 or above) in Materials Science, Fire Engineering, Business Studies, a commercial discipline, or a related science or engineering field., • Strong technical focus and curiosity, with a willingness to work across both laboratory / manufacturing and customer-facing environments., • Ability to analyse data, solve problems logically and communicate conclusions clearly., • Excellent written and verbal communication skills, including the ability to explain technical matters to different audiences., • IT literacy, including standard Microsoft Office applications; CAD, testing or data-analysis experience would be advantageous., • A practical, hands-on approach and willingness to learn from colleagues across the business. Personal attributes • Adaptable and positive, with the flexibility to thrive in different teams and work environments., • Self-motivated, organised and keen to take ownership of tasks and projects., • Commercially aware, with an interest in how technical decisions support customer outcomes and business performance., • Collaborative, professional and confident in building relationships across departments., • Focused on continuous improvement and personal development. What the programme offers • Structured cross-functional development with exposure to multiple career pathways within Tenmat Group., • Hands-on experience in a manufacturing business serving technically demanding and safety-critical applications., • Mentoring and on-the-job learning from experienced technical, commercial and operational colleagues., • The opportunity to secure a long-term role in the function that best fits the graduate and the business.