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Description Dedicated Customer Support EMEA Genetec - Protect the everyday Genetec - Protect the everyday We are a global Canadian company with a broad solutions portfolio that encompasses security, intelligence, and operations. We serve customers within a wide range of industries including transportation, education, and government. At Genetec we embrace open communication, creativity, and continuous learning to allow everyone to flourish in their own unique career paths. Our network of over 2,300 people globally comprises diverse individuals who are passionate about their work and open to new ideas. We prioritize the success and well-being of our employees. Discover Genetec's work environment and lively culture in this video - _. The Team As a member of the Professional Services team at Genetec, the Dedicated Support Engineer acts as a trusted technical advisor, working closely with cross-functional departments to build and nurture long-term relationships with our strategic clients. You will have the unique opportunity to travel occasionally across the EMEA region to troubleshoot complex systems, conduct system audits, and train end-users. Armed with your technical prowess and sharp problem-solving skills, you will play a pivotal role in driving client satisfaction across more than 15 countries! What Your Day-to-Day Will Look Like • Partner with high-profile enterprise clients to tackle complex technical challenges and deliver an outstanding service experience., • Provide expert technical support and hands-on training to help customers unlock the full power of their security platforms., • Collaborate closely with our R&D teams to stay on the cutting edge of our latest technological innovations., • Perform routine system assessments and health checks to optimize performance and drive continuous improvement., • Travel across Europe for on-site client missions, deepening trust and strengthening key partnerships. About You We welcome all qualified candidates, including those who may not meet every listed requirement. If you're excited about this role and believe you can make an impact, we’d love to hear from you. • Degree in Computer Science, Telecommunications, Electrical Engineering, or equivalent practical experience., • Strong analytical mindset with proven problem-solving and decision-making capabilities., • Excellent team player who thrives in collaborative environments and fosters open internal communication., • Natural ability to build, maintain, and elevate long-lasting client relationships., • Flexible, adaptable approach when navigating complex troubleshooting scenarios., • Professional fluency in both English (a second language is a major plus!). Your Technical Toolkit • Background in software support, remote deployment, or hands-on experience with Genetec solutions., • Solid command of Windows Operating Systems and their core components., • Hands-on experience configuring and troubleshooting network devices (switches, routers)., • Clear understanding of networking protocols, principles, and enterprise storage solutions., • Familiarity with server virtualization and client/server architectures. Bonus Points If You Have • Industry experience in Video Surveillance (CCTV, IP cameras, NVR/DVR systems)., • Prior Genetec certifications or hands-on platform knowledge., • Familiarity with Automatic License Plate Recognition (ALPR / ANPR) technology., • Expertise in Access Control systems (door controllers, card readers, wiring, etc.)., • Scripting/coding skills in C#, Visual Basic, VBScript, PowerShell, or similar., • Working knowledge of Microsoft SQL Server management. Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.

• Support and coach the team to ensure they reach their potential in both the shopand kitchen, • Support the training pathways to ensure training happens on time, • Lead by example and be hands-on when required, • Assign duties amongst team members to match individual productivity rates, skillsets and current responsibilities, • Coach the team for good performance by offering good regular feedback and praises, • Lead the Speed of Service principles, • To ensure the team consistently follows the 6 Key Pointsof Service, • Follow the MBWA principles, • Empower the team to deliver engaging Joy of Pret activities, • Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous, • Ensure the Coffee Calling System is followed efficiently, • To ensure all Marketplace orders are prepared promptly and accurately, • To ensure the team consistently delivers delicious food by following the 6 Key Points of Production, • To ensure the 11-Step Production Process is always followed to guarantee our customer safety and that each product is accurately made and labelled, • To always follow the Production Principles putting customers’ needs first and never compromising on quality or freshness, • Ensure How to Cards are used and followed consistently to deliver Pret standards, • Ensure Line Checks are carried out successfully and any improvement needs actioned, • To ensure no Made to Sell (MTS) rejects are on display in our Langars, • To continually develop the team’s knowledge about the quality of our food and coffee, • To ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard, • To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers, • To ensure that all safety checks are correctly monitored and recorded, • To take corrective action immediately on issues that affect customers, the team or sales, • To ensure the shop is clean, safe and the equipment is always well maintained, • To follow the Managing by Walking Around (MBWA)principles, proactively monitoring Pret Standards and seeing the shop through the customers’ eyes, • To demonstrate due diligence and report and elevate any quality issues, • To maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering& Production), • Carry out ordering accurately and in line with the business needs, • Lead, monitor and follow up on Mystery Shopper requirements, • To ensure good stock control by following the 7 Steps of Unaccounted, • To ensure Pret’s Financial Standards are always followed to minimise risks and ensure team safety, • To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales, • To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales, • Support the execution of successful food launches, • Encourage clear and engaging communication between the kitchen and FOH to ensure business needs are met, • To support Marketplace opportunities #J-18808-Ljbffr

Elkstone, Gloucestershire / Hybrid up to £30,000 DOE Friday, October 2, 2026 As a junior investment assistant, you will support the day-to-day implementation and maintenance of investment models across a range of Blackfinch's products on platforms. You will be responsible for implementing approved investment decisions and fund switches, completing model rebalances, building models on investment platforms and maintaining accurate model information across relevant systems. You will also assist with the preparation and instruction of dealing across a number of non-platform products, along with reviewing any associated requirements and queries, to ensure a high level of service for our customers. The goal will be to drive innovation, efficiencies, and quality execution, with a view of performing daily dealing on behalf of clients independently. • Implement approved investment decisions and fund switches across investment models on platforms., • Complete drift model updates in accordance with approved instructions., • Rebalance client models on investment platforms including instruction and post dealing checks., • Build new models on investment platforms using approved model information., • Ensure model information is implemented consistently across all applicable platforms and systems., • Maintain accurate records of all model changes and completed activity., • Update model information on FE Analytics., • Complete the ongoing administration and maintenance of investment models according to dealing policy across relevant platforms and third-party systems., • Ensure that model holdings, weightings and associated information are accurately reflected across relevant systems., • Prepare completed activity and supporting evidence for independent checking by the Senior Analyst or Dealing Manager., • Monitor the progress of submitted instructions and identify any unsuccessful, delayed or incomplete activity, retrieve full audit trail of rebalances from the platforms., • Liaise with internal teams and investment-platform contacts to resolve operational and dealing queries., • Support the continued development and improvement of dealing and model-management spreadsheets and processes., • Assist with the administration and ongoing monitoring of all Dealing products where needed to review completed trades and client positions., • Contribute to the maintenance of Dealing spreadsheets to minimise errors, anticipate issues, increase efficiency, and facilitate new offers., • Complete tasks such as application checks and ongoing model reviews to help prepare for dealing., • Complete ad-hoc reviews and projections as queries, new offers, or issues arise., • Perform ongoing administration of AIM portfolios, company updates, and additional requirements as needed from the AIM team. Undertake any other duties commensurate with the level and responsibilities of the role. • Extremely accurate, with strong attention to detail., • Strong organisational and administrative skills., • Ability to manage and prioritise a varied workload effectively., • Ability to follow detailed processes and maintain appropriate records., • Strong written and verbal communication skills., • Confidence working with numerical data., • Ability to identify discrepancies and elevate issues appropriately., • Strong computer literacy, including knowledge of Microsoft Office applications, especially Excel., • Ability to work effectively both independently and as part of a team., • A strong and flexible work ethic., • Self-motivated, dependable and willing to take ownership of assigned activities., • An appetite for learning and continued professional development., • Ability to understand end-to-end processes and the impact of individual activities on clients, advisers and the wider business, • Previous experience in an administration or operations role within financial services., • Experience working with investment models or model portfolios., • Knowledge of investment platforms and platform-based model management., • Experience implementing investment decisions, fund switches or portfolio rebalances., • Familiarity with FE Analytics or similar investment-data systems., • An understanding of AIM, managed portfolio services and discretionary investment management., • Holds, or is willing to work towards, a relevant financial-services or investment qualification., • Holds a university degree. We reserve the right to close the vacancy early, should we receive sufficient applications. Blackfinch is an equal opportunities employer that values diversity and welcomes applications from all suitably qualified persons regardless of their ethnicity, gender, sexual orientation, age, disability, religious practice or any other perceived differences. A copy of our Equal Opportunities Policy is available upon request. Blackfinch Group is an award-winning investment specialist. Built on over 20 years of investment track record, the name Blackfinch first came into being on the anniversary of Darwin's birth, 12th February 2013. A trusted provider, we work in partnership with advisers. Our businesses cover tax-efficient solutions, early stage investing, managed portfolio services, property financing and renewable energy. We're proud to be entrusted with over £1bn in assets under management. #J-18808-Ljbffr

Night AuditorApply: TCH - Leonardo Hotel Cheltenham: Full time: Posted 7 Days Ago: JR105668Be Yourself – Be a Bold Team Player – Be Leonardo Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!Main Tasks • Offer exceptional guest care at all times • Provide support to and supervise the team for an effective and efficient shift • Manage and control security of the hotel - ensuring the safety of our guests and employees at all times • Maintain excellence knowledge of all emergency procedures • Collaborate with colleagues in all departments to elevate the overall guest experience and ensure consistency • Implement SOPs to ensure consistent and high-quality service delivery, while conducting regular training sessions to familiarise team members with the hotel’s service standards • Provide support for recruitment by sourcing, interviewing and selecting qualified candidates, ensuring a warm welcome for all new starters • Work closely with the Accounts team, ensuring audits and financial reporting are correct • Close and consolidate daily business by executing internal audits, reporting on sales leads, scores and revenue taken • Prepare hotel for the next day, such as M&E and ambient breakfast set up, with particular attention to cleanliness and presentation • Utilise all relevant systems correctly to complete tasks in a timely manner • Adhere to Company policies, procedures and relevant legislation at all times – including, but not limited to, Data Protection and Health and Safety regulations • Complete any other reasonable request made by a member of the management team Person Specification • Genuine passion for delivering memorable moments to guests and leading the team on shift • Excellent leadership skills with a friendly, hands-on approach and lead-by-example work style • Confident working within brand guidelines to deliver consistent results • Willing to find creative solutions, and offer advice and recommendations • Continually strive to attain new skills, ensuring best practice and service delivery • Positive approach to handling multiple challenging priorities and assignments Measurable Performance Indicators • Demonstrating the Company vision, mission and values when interacting with colleagues and guests • Fulfilment of the job skills checklist • Achieving agreed KPIs • Customer satisfaction scores e.g. Booking.com • Regular review meetings with line manager Ongoing Learning • GROWonline BELONG induction and development courses • Academy Technical skills training • Mental Health First Aider training • Fire Marshal training • Manual Handling Trainer • ‘Come Join Us’ Guest Care training • Opportunity to apply for internal development programmes, such as: o ‘Insights’ Development programme o The People Programme o Level 3 Apprenticeships in Team Leading NOTE: The learning opportunities listed above are correct at the time of issue and are subject to change. You must speak with your line manager if you are interested in pursuing any training courses or programmes. INDLHSome of the perks our Night Auditor could enjoy include: Special rates on Leonardo Hotel rooms across the UK & Europe Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops Talent referral scheme Thank You Week: from ice cream trucks to yoga classes and lots in between! Wellbeing Calendar Ongoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Night Auditor?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality! #J-18808-Ljbffr

This role is fully office-based. It is not hybrid or remote. We’re recruiting for 2 Technical Sales Executives to join our high-performing sales and marketing team. Manage sales activities including identification of new accounts as well as generating business from existing accounts. Support and maintain relationships with our strategic partners and previous clients. Assist the project delivery team, offering client engagement and ensuring the successful delivery of the agreed contract. Co-ordination and reporting of other pre and post sales-related activities including marketing, pricing, design, commercials and project financial review. The Company would particularly welcome candidates from a technical and/or engineering background. If possible, but not essential - be able to demonstrate experience in developing new sales and maintaining key account relationships. Ideally, proposal and technical writing experience. Expected to have sound knowledge in areas of engineering, sales and marketing with excellent people and communication management skills. Ready to apply? We’d love to hear from you. Please send us your CV and a cover letter telling us why this role excites you and how your experience fits. • Identify and develop new sales opportunities, • Develop enhanced and supportive relationships with key strategic partners and clients, • Develop an in-depth knowledge of the company’s product and processes from initial enquiry through to commissioning and handover to be able to effectively communicate our offering to new and existing clients, • Maintain effective communication with new opportunities, key partners and clients through regular calls, meetings and engagements, • Complete competitor and market analysis which can be reported internally, • Administrative sales tasks such as monitoring the phone line, regular reporting and responding to leads and enquiries, • Arrange and coordinate meetings and engagements with key partners and clients, • Attend trade shows and market events in line with strategic business objectives, • Support the on-time delivery and completion of projects as required via attendance at client progress meetings and completion of weekly client project progress reports, • Maximise sales with existing accounts through regular calls and meetings as appropriate, • Promote sales opportunities to the senior leadership team which merit further progression and internal resource allocation (design, costing, programming), • Ensure all client documentation (proposals / tenders / contracts) is accurate, detailed and complete in accordance with the client specifications, • Coordinate with colleagues from across the business to compile detailed reports and to ensure the correct information is presented to clients; including challenging designs, programmes, and cost to ensure they are deliverable but also meet client expectations, • Maintain and propose updates to marketing materials (brochures / presentations / case studies) and general improvements to elevate business standing and perception, • Prepare (and collate as appropriate) weekly updates to the Operations Team covering latest sales and operational status of opportunities and live projects KNOWLEDGE Sound knowledge and demonstrated ability in areas of engineering, sales and marketing. Excellent people and communication management skills. EXPERIENCE Opportunity for fresh graduates with an ability to understand and communicate technical topics. If possible, but not essential - be able to demonstrate experience in developing new sales and maintaining key account relationships. Ideally, proposal and technical writing experience. SKILLS – personal Able to work on own initiative and as well as part of a wider team. Deliver a favourable and professional impression by demonstrating excellent communication and interpersonal skills. Management of time and priorities towards operational effectiveness. SKILLS – technical Ideally, prior experience of InDesign and Adobe systems, sales portals, marketing and photographic tools and CRM systems or similar. Send your CV and a cover letter explaining why this role excites you and how your experience fits to . Seniorities and job details (for this role): • Seniority level: Entry level, • Employment type: Full-time, • Job function: Construction, Hospitals and Health Care #J-18808-Ljbffr

Role Overview To support the successful delivery of website projects from initial briefing through to launch, helping to keep timelines, tasks, communication and quality on track. Working closely with our project, design, development and client services teams, you’ll coordinate the day-to-day detail of each project and help ensure everyone has the information they need to deliver their work. What You Do: key responsibilities • Support the project management and wider delivery team by identifying challenges early, gathering the relevant information and helping to progress an appropriate solution., • Project Coordination: Help to create and maintain website project plans, timelines, milestones and task lists using Journey’s established delivery process., • Support the translation of client requirements into clear briefs and actions for our design and development teams, asking questions where anything is unclear., • Risk Monitoring: Keep track of project risks, blockers and dependencies, escalating them promptly to the Project Manager and relevant team members., • Communication: Provide clear, timely updates to clients and internal teams, coordinate meetings and follow up on actions, decisions and outstanding information., • Support quality checks throughout each website project, ensuring work has been reviewed against the agreed brief before it progresses., • Coordinate snagging, amends and quality issues, making sure they are clearly recorded, assigned and followed through to completion., • Develop a strong working knowledge of Journey’s website project management processes, tools and ways of working., • Share practical feedback and ideas that could help improve project delivery and team efficiency., • Support the preparation of project estimates, schedules and delivery plans., • Coordinate day-to-day project activities, tasks and deadlines across multiple website projects., • Prepare clear project status updates covering milestones, deliverables, dependencies, risks and next steps., • Continuous Improvement: Take part in project reviews and contribute ideas to improve the way we deliver websites., • Help to capture project learnings and evaluate delivery against the agreed objectives, timeline and scope., • Around 1–2 years’ experience coordinating website projects in an agency, studio or similar digital environment., • Confidence working with a range of people and keeping tasks moving., • Clear, friendly and professional communication skills, both written and verbal., • Some experience using project management tools and an understanding of the key stages of a website project., • A practical understanding of website design and development, including how designers, developers, content and client teams work together., • The ability to stay organised and manage competing tasks across several website projects in a fast‑paced environment., • A proactive approach to solving problems, with the judgement to ask for support or elevate when needed., • Excellent attention to detail and a genuine focus on quality., • Strong organisational and time-management skills, with a willingness to learn and work within established processes. We’re a collective of disruptive thinkers, digital specialists and tech pioneers. But above all, we’re a team. We win together, and lose together. And we pride ourselves on our ethos of culture first, capability second. • Strong people and communication skills. Commercially minded., • Fast learner, accountable and ambitious., • Passionate about detail, data and order. Focused on improving processes and systems., • Driven to be an expert in our industry and be ahead of our competitors., • Ability to work under your own initiative in a fast paced environment and industry. #J-18808-Ljbffr

Cambridge Spectacle Co. is expanding into a network of premium stores across London and the Midlands. We are looking for an exceptional Head of Optometry to lead, standardise, and elevate our clinical offering across the group. This role combines clinical excellence, operational leadership, training, and integration of new practices and technology into a unified patient journey. You will oversee all optometrists, NHS-facing requirements, and drive CPD compliance across stores. #J-18808-Ljbffr

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn.We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) The Contract Support Manager is responsible for managing operational administration, CAFM system (IBM Maximo), reporting, compliance, and helpdesk functions across several sites. The role leads centralised support teams, reports on compliance with statutory and contractual requirements, and provides accurate management information to support service delivery. • Support the management of Planned Preventative Maintenance (PPM) programmes and statutory compliance activities., • Maintain and update Maximo job plans in line with SFG20 standards and legislative changes., • Monitor compliance related tasks and elevate any overdue or missed activities., • Ensure an appropriate system and structure is in place for storage of statutory certificates and maintenance records.., • Conduct regular audits of site records, logbooks, certificates, and Maximo data., • Ensure documentation is accurate, complete, and audit ready., • Support external audits and compliance reviews., • Identify and resolve documentation and process gaps., • Oversee Strategic Asset Management - ensure that changes to legislation and asset base are updated in the CAFM system and the Contract following relevant processes., • Maintain accurate asset records within IBM Maximo., • Support asset verification, lifecycle planning, and Forward Maintenance Register (FMR) processes., • Manage TFM maintenance schedules and data integrity within Maximo., • Coordinate operational radio systems and mobile engineering fleet administration., • Lead the Account based helpdesk to enable the reporting of breakdowns and resolution of issues., • Produce reports using a range of software including; SQL, BIRT, Excel, and Power BI., • Develop dashboards and performance reporting tools., • Prepare monthly Management Information (MI) reports for customers and senior leadership and in support of all Governance arrangements and KPI adherence., • Analyse operational and asset data to support business performance and continuous improvement., • Support compliance with public sector frameworks and company quality standards., • Assist with ISO audits and continuous improvement initiatives., • Track and report social value and sustainability metrics, including CCS framework requirements and carbon reduction reporting., • Significant experience within Facilities Management (FM)., • Experience managing or supervising a helpdesk or support team., • Strong knowledge of statutory compliance, PPM programmes, and SFG20., • Experience using CAFM systems including IBM Maximo or similar., • Strong Excel and data reporting skills, with SQL knowledge., • Excellent communication and stakeholder management skills., • Power BI experience., • Asset lifecycle management experience., • Knowledge of Crown Commercial Service (CCS) frameworks., • Experience supporting sustainability, CSR, or carbon reduction reporting., • Regular travel to sites across England, including occasional overnight stays., • Flexibility to provide support outside normal working hours when required, although the role is predominantly Monday to Friday, standard office hours., • National Security Clearance should be held or obtainable. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age. #J-18808-Ljbffr

UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes RELOCATION ASSISTANCE: No relocation assistance available TRAVEL: Yes, 10% of the Time Salary - £47,400 - £58,000 What's your possible? At Northrop Grumman UK , you are part of a team driving innovation where it matters most - solving tomorrow's challenges and shaping the technology solutions of the future. It's what we call Defining Possible . This mindset goes beyond our customer solutions; it's the foundation for your career development and the impact we have within the community. This is more than just a job; it's a mission . As a Supply Chain Lead , you will be a key member of our Supply Chain team, ensuring customer requirements are met while protecting the commercial and financial interests of the business. You will help develop and deliver a sustainable supply chain that supports our Defence programmes, providing expert guidance on procurement, supplier management and operational effectiveness. Your work will shape strategic supply chain initiatives, optimise spend, and enhance collaboration with suppliers. This includes demand forecasting, purchase order management, material sourcing, scheduling and inventory control. You will play a vital role in supporting UK-wide and internationally deployed systems that form the modern backbone of the Royal Navy. • Provide senior supply chain support across programmes, ensuring alignment with business needs., • Identify suitable suppliers for programme items and services., • Lead negotiation and tendering strategies to secure best value and on-time delivery., • Manage supplier performance, including pricing, availability and issue resolution., • Build and maintain strong, mutually beneficial supplier relationships., • Monitor supply chain risks, including obsolescence and supply issues, and elevate concerns when required., • Ensure supplier performance metrics such as quality, on-time delivery and risk management are effectively tracked., • Degree qualification or equivalent experience in a relevant field., • Experience with NEC3 or NEC4 contracts within construction., • Construction procurement experience, • Experience working within a supply chain function., • Demonstrated success in subcontract negotiation and management., • Experience reviewing and contributing to proposals., • Strong relationship‑building skills., • Understanding of supply chain operations and efficiency improvement., • Knowledge of contract and subcontract law., • Experience in defence, engineering or complex project environments. We encourage you to apply even if you do not meet every requirement. We value potential as well as experience. Due to the nature of this role, you must be a UK national . You must be able to gain and maintain SC level UK Government security clearance . Our recruitment team is here to support and guide you through the process: • Flexible and hybrid working options, including an optional compressed fortnight, • Private healthcare, • Cash health plan, • Holiday buy and sell scheme, • Career development programmes, • Performance bonuses Every day, we contribute to building a more secure and connected world, supporting Defence programmes and mission-critical systems. Every voice matters. You will be part of an inclusive community that supports authenticity, respect and collaboration. Shape your future through diverse roles, development pathways and mentoring opportunities, supported by wellbeing and lifestyle benefits. Yes - Submit your application online. Possibly - Contact our team for more information: No - Explore other opportunities with us. We're growing across the UK. Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce. Job Category: Global Supply Chain #J-18808-Ljbffr

Urban Outfitters in Cheltenham is seeking a friendly retail team member to support the store management in delivering an engaging shopping experience. You’ll help uphold the VIBE philosophy and brand standards while assisting customers and peers. This role emphasizes teamwork, product knowledge, and strong communication, with weekend shifts. You’ll contribute to merchandising, stock control, and learning opportunities within URBN Brands, including employee discounts and wellbeing perks. #J-18808-Ljbffr

Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location:Cheltenham Lansdown Insurance Brokers, who are proudly part of Benefact Group, are looking for a Commercial Account Executive to join our Cheltenham office. As a Commercial Account Executive you will deliver exceptional client service acting as part of the Commercial Existing Business Team, supporting Lansdown "right first time" approach to customer service. Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. Servicing existing Lansdown clients (Residential Property) and assisting in the growth of Lansdown (Renewals) Develop, negotiate, and profitably retain business within own authority and in line with Lansdown’s strategy Plan, prioritise and manage individual own work to deliver agreed objectives and meet SLAs to deliver exceptional customer service Use the appropriate method of communication to support Lansdown’s right first-time approach and maintain successful Internal and External relationships Understand and operate within regulatory framework and identify and elevate any risks to the business Confidence and capability of building rapport over the telephone to provide excellent client experience Ability to develop relationships with clients, agents, insurers etc Organised, disciplined and measured in managing own workload and time Work well within a team, especially under pressure Ability to work in a regulated, compliant and client focused environment Holding a Cert CII qualification Expert knowledge and experience of managing property portfolios 28 days annual leave plus bank holidays Your birthday off Group Personal Pension Bonus scheme A holiday buy scheme An array of health and wellbeing benefits, company cash plan, income protection and life assurance Enhanced sick pay and parental leave Support and funding toward study and professional qualifications Paid time off for volunteering "We're seeking a Commercial Account Executive to join our growing business and work with our Existing Business Team to continue to deliver exceptional results. If you're looking for an opportunity to further your career in the Property insurance world, we'd love to hear from you." Lansdown Insurance Brokersis an established property insurance broker with over 60 years’ experience of offering specialist products and advice for landlord, business and personal lines insurance.In 2014 we were purchased by SEIB Insurance Brokers and are now proudly part of the Benefact Group. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. *Directory of Social Change’s UK Guides to Company Giving 2017-26 Company: Lansdown Insurance Brokers Role: Broking and Advisory Locations: Cheltenham Remote status: Hybrid Employment type: Permanent - Full Time #J-18808-Ljbffr

The Contract Support Manager is responsible for managing operational administration, CAFM system (IBM Maximo), reporting, compliance, and helpdesk functions across several sites. The role leads centralised support teams, reports on compliance with statutory and contractual requirements, and provides accurate management information to support service delivery. • Support the management of Planned Preventative Maintenance (PPM) programmes and statutory compliance activities., • Maintain and update Maximo job plans in line with SFG20 standards and legislative changes., • Monitor compliance related tasks and elevate any overdue or missed activities., • Ensure an appropriate system and structure is in place for storage of statutory certificates and maintenance records., • Conduct regular audits of site records, logbooks, certificates, and Maximo data., • Ensure documentation is accurate, complete, and audit ready., • Support external audits and compliance reviews., • Identify and resolve documentation and process gaps., • Oversee Strategic Asset Management - ensure that changes to legislation and asset base are updated in the CAFM system and the Contract following relevant processes., • Maintain accurate asset records within IBM Maximo., • Support asset verification, lifecycle planning, and Forward Maintenance Register (FMR) processes., • Manage TFM maintenance schedules and data integrity within Maximo., • Coordinate operational radio systems and mobile engineering fleet administration., • Lead the Account based helpdesk to enable the reporting of breakdowns and resolution of issues., • Produce reports using a range of software including; SQL, BIRT, Excel, and Power BI., • Develop dashboards and performance reporting tools., • Prepare monthly Management Information (MI) reports for customers and senior leadership and in support of all Governance arrangements and KPI adherence., • Analyse operational and asset data to support business performance and continuous improvement., • Support compliance with public sector frameworks and company quality standards., • Assist with ISO audits and continuous improvement initiatives., • Track and report social value and sustainability metrics, including CCS framework requirements and carbon reduction reporting., • Significant experience within Facilities Management (FM)., • Experience managing or supervising a helpdesk or support team., • Strong knowledge of statutory compliance, PPM programmes, and SFG20., • Experience using CAFM systems including IBM Maximo or similar., • Strong Excel and data reporting skills, with SQL knowledge., • Excellent communication and stakeholder management skills., • Power BI experience., • Asset lifecycle management experience., • Knowledge of Crown Commercial Service (CCS) frameworks., • Experience supporting sustainability, CSR, or carbon reduction reporting., • Regular travel to sites across England, including occasional overnight stays., • Flexibility to provide support outside normal working hours when required, although the role is predominantly Monday to Friday, standard office hours., • National Security Clearance should be held or obtainable. OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn.We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. • Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people., • Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career., • Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources., • Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!, • Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age. #CEJ26 #J-18808-Ljbffr

Location: Cheltenham, remote and with travel to our sites. Hours: Full-time Salary: £70,000 per annum Cambridge Spectacle Co. is expanding into a network of premium stores across London and the Midlands. We are looking for an exceptional Head of Optometry to lead, standardise, and elevate our clinical offering across the group. This role combines clinical excellence, operational leadership, training, and integration of new practices and technology into a unified patient journey. You will oversee all optometrists, clinical processes, and NHS-facing requirements, ensuring every CSC and newly acquired store delivers industry-leading care. • Lead and manage all optometrists across the group., • Set clinical protocols, testing pathways, and CSC clinical standards., • Conduct regular clinical audits and ensure consistent, high-quality patient care across all locations., • Be the escalation point for complex clinical cases., • Lead NHS setup for all new practices., • Oversee NHS contract applications, performer list requirements, and PCSE compliance., • Manage all NHS clinical governance visits, either in person or via remote support., • Implement and manage CUES (Covid Urgent Eyecare Service) across the group., • Ensure all staff are trained to identify CUES opportunities and maximise legitimate NHS revenue streams., • Lead the onboarding of new practices into the group., • Manage migration into CSC patient management systems (PMS), including liaison and negotiation with software providers., • Standardise equipment, testing room setups, and clinical workflows across stores., • Support the launch and integration of new stores as we expand., • Design and deliver training for optometrists, store teams, and new starters., • Ensure all clinicians are up to date with CPD and regulatory requirements., • Build a culture of continuous clinical improvement., • Work closely with the CEO, CFO, and GM to balance clinical and commercial needs., • Oversee clinical rostering across all stores including locum needs., • Support product strategy around new technology and enhanced patient journeys., • Provide insight into patient demand, test capacity, and clinical KPIs., • Champion the integration of technology into the optical experience., • Support testing and rollout of new tech-led services and features within the clinical environment., • Fully qualified and GOC-registered UK optometrist., • Minimum 5 years clinical experience, with leadership experience preferred., • Strong understanding of NHS contracts, pathways, and clinical governance., • Comfortable training teams and shaping processes., • Excited by innovation in eyewear, retail, and patient experience., • Able to travel regularly across our stores #J-18808-Ljbffr

VP Marketing Senior Level (5+ years) Posted 3/8/2026 1) Team Mission:Ripjar’s team builds software products that make the world safer. We work together, mixing creativity with technology and engineering excellence to solve problems that nobody else can.Our mission is to elevate brand awareness and drive revenue growth through innovative marketing strategies that captivate audiences, foster customer loyalty and amplify the influence of our brand in the marketplace. 2) The role:We’re looking for a strategic and hands‑on Vice President of Marketing to lead and scale our global marketing strategy. In this role, you will be responsible for shaping our brand, driving demand, and delivering measurable growth across all channels. You’ll work closely with the executive team to translate business goals into high‑impact marketing initiatives that strengthen market position, accelerate customer acquisition, and deepen customer engagement.This is a highly visible leadership role for someone who thrives in a fast‑paced environment, combines creativity with commercial insight, and is passionate about building a brand that resonates with customers and delivers sustainable growth. 3) What you’ll be doing:Develop and execute a comprehensive global marketing strategy, ensuring alignment with business objectives and regional market dynamics.Drive operational excellence by developing and executing strategies to optimise the full marketing funnel, from awareness to acquisition, ensuring MQLs seamlessly transition to SQLs and ultimately convert into closed deals.Implement performance‑driven, data‑backed marketing campaigns that align with sales goals, leveraging SEO, content marketing, paid media, account‑based marketing (ABM), and marketing automation in line with the budget parameters.Oversee global marketing analytics, lead scoring, conversion rate optimisation, and attribution modelling to ensure data‑backed decision‑making and pipeline forecasting.Elevate the company’s brand as an industry leader by driving messaging, PR, analyst relations, and executive thought leadership initiatives.Work closely with sales leadership to create a seamless marketing‑to‑sales handoff, ensuring alignment on ICP (Ideal Customer Profile), lead quality, and sales enablement strategies.Coordinate the development of compelling positioning, messaging and competitive differentiation strategies for global markets to drive product adoption and customer retention in partnership with the marketing agency and product leadership.Optimise global marketing spend, allocate resources effectively, and lead a distributed team of marketers, growth strategists and demand generation experts.Work with Customer Success to drive customer advocacy, developing compelling new customer case studies, press releases and success stories. • Experience in a senior B2B SaaS marketing leadership position, ideally in financial crime, risk, or compliance sectors., • Proven ability to scale global marketing functions across demand gen, brand, product marketing, and field marketing., • Strong track record driving end‑to‑end demand generation and delivering qualified pipeline aligned to revenue goals., • Expertise in GTM strategy, product positioning, segmentation, and crafting differentiated messaging for technical SaaS solutions., • Highly data‑driven, with strong skills in marketing analytics, attribution, forecasting, and performance optimisation., • Demonstrated experience managing global teams and collaborating across time zones and functional departments., • Strong background in PR, analyst relations, and executive thought leadership to elevate brand presence in enterprise markets., • Ability to translate complex AI‑driven, risk‑intelligence or compliance technologies into clear, compelling narratives., • Experience working with or selling into regulated industries such as financial services, government, or national security., • Proven capability to manage and optimise multi‑million‑pound marketing budgets to deliver measurable ROI and pipeline impact. Competitive base salary DOE 25 days annual leave + birthdays off, rising to 30 days after 5 years of service & Christmas shutdown. Fully remote working Private Family Healthcare Life Assurance Pension salary sacrifice Employee Assistance Programme Company contributions to your pension Enhanced maternity/paternity pay The latest tech including a top of the range MacBook Pro There is a well‑stocked pantry with food, snacks and drinks when in the office Technology Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing, enabling organisations to enforce sanctions at scale to help combat rogue entities and state actors. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. #J-18808-Ljbffr

Bartlett Tree Experts is seeking an experienced Production Arborist for our Cheltenham office. You will perform pruning and routine maintenance on trees and shrubs for domestic and commercial clients, ensuring high safety and quality standards. The role offers a competitive salary, extensive training, and a comprehensive benefits package, including pension and cycle-to-work options, with strong career development potential within an established family-run company. #J-18808-Ljbffr

Safran Gloucester site is seeking an experienced Accounts Payable Team Leader to lead and develop the AP team, ensuring accurate and timely invoice processing, supplier relations, and continuous improvement. The role requires strong leadership, SAP/ERP proficiency, and a proven track record in accou

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That's how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That's why at Semrush, progress is a partnership: You push us forward, we push you further—and we all move as one. Are you ready to be part of this journey? About the opportunity The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President's club—an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions About your future tasks About Semrush Consulting Services Semrush Consulting Services is a team of digital strategy consultants, technical experts, and engagement managers who partner with enterprise customers to accelerate platform adoption and unlock measurable value across SEO and GEO, content strategy, competitive intelligence, and broader digital marketing ecosystems. We deliver high-impact onboarding, advisory, implementation, and enablement services across the customer lifecycle. Our team works alongside some of the world's most sophisticated marketing organizations to design scalable operating models, optimize workflows, and build sustainable digital growth systems that drive long-term business impact. Role Overview The Digital Strategy Consultant serves as a trusted advisor to enterprise customers, partnering with them to design and execute transformational SEO and GEO strategies that drive measurable business outcomes. This role leads structured discovery, develops multi-quarter strategic roadmaps, and guides customers in building scalable operating models that embed SEO and GEO into their broader digital marketing ecosystem. The Digital Strategy Consultant works cross-functionally with Sales, Customer Success, and Product to ensure strategic alignment, accelerate time-to-value, and support long-term customer growth within the Enterprise segment. Tasks in the role Strategic Advisory, Discovery & Roadmapping: Serve as a strategic advisor to enterprise customers by leading structured discovery engagements to assess SEO and GEO maturity, operating models, workflows, and organizational readiness. Conduct in-depth opportunity analysis and competitive benchmarking, synthesizing complex insights into executive-ready recommendations. Translate findings into phased, multi-quarter SEO and GEO roadmaps aligned to measurable business outcomes, clearly defining priorities, milestones, and success criteria. Governance, Adoption & Operating Model Transformation: Design scalable SEO and GEO governance frameworks and operating models that enable long-term adoption and cross-functional alignment. Establish scalable standards for workflows, accountability, reporting, and cross-functional collaboration across Marketing, Product, Engineering, and Content teams. Guide customers through change initiatives, stakeholder alignment, and rollout sequencing while diagnosing inefficiencies and recommending process optimizations that increase operational efficiency and reduce friction. Executive Facilitation & Program Leadership: Lead structured workshops, prioritization sessions, and executive briefings to define outcomes and align stakeholders throughout the customer lifecycle, ensuring strategic alignment and long-term value realization.. Track performance against milestones and KPIs, proactively identify risks and implementation blockers, and recommend course corrections as business priorities evolve. Lifecycle Strategy & Growth Alignment: Partner closely with Sales, Customer Success Managers, and Product teams to ensure strategic continuity throughout the customer lifecycle. Identify opportunities for expanded engagement and deeper alignment between customer goals and Semrush capabilities. Act as the voice of the customer by surfacing insights, risks, and product enhancement opportunities that support enterprise digital transformation. Internal Strategy & Methodology Contribution: Contribute to the evolution of internal playbooks, consulting frameworks, and delivery methodologies that increase leverage and consistency across Strategic Services. Share patterns, insights, and best practices to continuously elevate enterprise strategy delivery. About you 8+ years of experience in digital strategy, SEO and GEO consulting, change management, enterprise advisory, or related roles within SaaS or MarTech environments Proven experience leading structured discovery engagements and translating insights into actionable, executive-level strategic roadmaps Demonstrated ability to design scalable operating models, governance frameworks, and cross-functional workflows Experience influencing senior stakeholders and driving strategic alignment at the Director and VP level. Strong expertise in SEO and GEO strategy, competitive analysis, and performance measurement with the ability to clearly connect strategic initiatives to commercial outcomes. Exceptional facilitation, stakeholder-management, and executive communication skills Ability to identify risks early, manage ambiguity, and re-prioritize initiatives in dynamic enterprise environments Experience working cross-functionally with Marketing, Product, Engineering, and Executive stakeholders Comfortable managing multiple strategic engagements simultaneously while maintaining high-quality outcomes Not required, but a plus Experience with enterprise-level SEO and GEO and digital marketing platforms such as Semrush, BrightEdge, Conductor, Botify, SimilarWeb, or others Familiarity with AI-driven search trends, content strategy frameworks, and advanced analytics integrations Background in digital marketing consultancy or professional services environments The annual Total Cash Compensation range for this position is $131,000 to $190,000. Compensation ranges for the same role in other countries may differ based on local market conditions, compensation philosophy, and regulatory requirements. International Locations Compensation ranges for this role outside of the United States may differ and will be determined based on local market benchmarks, compensation practices, and applicable regulations. About the perks • Strong product-market fit recognized by RepVue, • High earning potential with clear quota attainment visibility, • Life insurance, • Low cost medical, dental, and vision plans, • Accidental death and dismemberment (AD&D) insurance, • Dependent Care Savings Accounts and Flexible Spending Accounts, • Health Savings Account, • Short-term and long-term Disability, • Employee Assistance Program, • Employee Resource Groups, • Paid parental leave, • Relief Fund, • Travel coverage A little more about the company Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry's most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We've built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. About our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We don't just lead the market—we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us! JBRP1_UKTJ

Leonardo Hotel Cheltenham is seeking a dedicated Night Auditor to manage the overnight shift, client care and operational duties.

Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to forge a clear path ahead to achieve lasting success, whilst leaving a positive impact. Embracing our values strengthens. You are an inspirational role model who plays a key role assisting the Store Manager leading all aspects of store performance. You will continually guide, motivate, ensuring all colleagues are equipped and committed to deliver performance through a consistent customer journey creating an environment to succeed. You are an ambassador for the Brand and an expert in product, systems, and processes. With a strong background in retail management, you will possess people skills and a high level of operational efficiency to commercially drive the business forward. • As a leader of the store, you showcase an outstanding in-store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way., • You support the Store Manager in driving high productivity by creating and role-modelling an environment where the team strives to achieve and exceed one transaction per hour., • You will support the Store Manager by leading and developing the team; conducting regular coaching and feedback sessions, focusing on personal development and KPI achievement, to cultivate a high-performance culture., • Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction., • You continually maintain and participate in an environment of management review: discussing, analysing, agreeing, and implementing plans for all commercial & operational initiatives., • Actively follow the People processes and support the colleague lifecycle from recruitment, onboarding, employee relations, and absence management in collaboration with People Team., • You will be proactive with recruitment of Sales Associates and collaborate with the People Team for recruitment of Key Holders and Team Leaders., • Oversee key seasonal cycles to align process with market demands, ensuring operational responsiveness and continuity., • You will ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimise stock loss and out of stocks., • Deliver and maintain the highest possible level of Visual Merchandising standards, both sartorial & commercial, you recognise this as integral to the Customer experience., • Experienced in retail operations and customer service, knowledgeable in global fashion trends and inclusive tailoring., • Knowledge in data analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence., • Experienced in creating diverse and brand-aligned visual displays., • Understanding of retail business growth strategies., • Reflects the aesthetic of Moss through personal style and presentation., • Committed to continuous self-improvement, efficient time management, multi-tasking, and resilience in adapting to challenges., • Possesses emotional intelligence that fosters inspiration and guidance, alongside strong communication and relationship-building skills., • Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions., • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedInMoss Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship. #J-18808-Ljbffr

Journey is a leading hotel marketing agency, revolutionising the luxury hospitality and travel industry through creativity, incomparable industry knowledge, and digital disruption. Working with the best luxury hotels and resorts in the world, empowering growth and increasing revenue through innovation, collaboration, and technology solutions. Before we get started, there are three things you need to know. • At Journey, we will always have an entrepreneurial spirit. We started off as a team of six and have never forgotten our humble roots. To thrive you will need to embrace this mindset. We all roll up our sleeves, we help each other out, we admit if we are struggling, we lean on one another and we leave ego at the door. That is very important., • Everyone plays a part. We are a business of collaboration and sharing, be it ideas, time, skills, knowledge, energy or snacks… we are in it together. Our clients are considered part of our business and we treat them with the same inclusive respect and consideration., • This role requires 3 days per week in either the Cheltenham or Cannock office. The Senior Product Account Manager is responsible for the ownership and strategic management of client accounts within their region, ensuring clients are achieving optimal results across our product suite: Journey EMS (spa & experience booking software), Journey Ecommerce (guest booking software), and Gifted (voucher booking software). This role is central to driving client performance, satisfaction, and long-term success. The Senior Product Account Manager works closely with the Product Performance team to monitor outcomes, identify trends, and provide actionable recommendations and insights to clients. They act as a trusted advisor, ensuring clients are using the software effectively to meet their business objectives, while also fostering strong relationships and championing the client’s needs internally. In addition to managing key regional accounts, this role involves mentoring Account Managers and Account Executives, ensuring consistent delivery of service, best practices, and strategic guidance across the team. The Senior Product Account Manager also collaborates with the wider Account Management team where our products and services overlap, ensuring a cohesive approach to client success across the organisation. • Act as the primary point of contact for product clients, building and nurturing strong, long-term relationships across Journey., • Develop a deep understanding of client goals, needs, and challenges, maintaining regular communication to gather feedback, resolve issues, and ensure ongoing satisfaction and success., • Monitor client performance and usage across all products, working closely with the Product Performance team to identify trends, optimise outcomes, and provide actionable insights and recommendations to maximise client results and business success., • Collaborate closely with internal teams, including Account Management, Product Performance, and Support teams., • Support client training, troubleshooting, and ongoing education, while proactively sharing new features, enhancements, and best practices to maximise product adoption and performance., • Serve as a strong advocate for clients within the organisation, representing their needs and feedback in product development and continuous improvement discussions., • Identify opportunities for upselling or cross-selling additional software features, upgrades, or services across Journey., • Mentor and support Account Managers and Account Executives, sharing expertise, guidance, and best practices to elevate team capability and client outcomes., • Work closely with the wider Account Management team to ensure consistent service delivery, alignment, and strategic account management where products and services overlap., • Maintain accurate and up-to-date records of client interactions, performance, and account activity using CRM tools., • Generate and present regular reports on client usage, satisfaction, and performance trends, identifying opportunities for optimisation, growth, and strategic development. Key Skills: • Proven experience in software account management or a similar client-facing role, ideally within spa, wellness, or hospitality., • Strong understanding of spa operations, booking systems, and hospitality software solutions., • Exceptional communication, negotiation, and interpersonal skills., • Ability to multitask, prioritise, and manage time effectively., • Commercially minded, data-driven, and passionate about client success., • Experience mentoring or managing other team members is highly desirable., • Proficiency in CRM software, Google Suite, and IT systems (Mac knowledge advantageous)., • Full UK driving licence and willingness to travel regionally to meet clients as needed., • Strong people and communication skills. Commercially minded., • Fast learner, accountable and ambitious., • Passionate about detail, data and order. Bent on improving processes and systems., • Ability to work under your own initiative in a highly pressured environment., • Driven to be an expert in our industry and be ahead of our competitors. Think of your role here as more than just a job; it's about shaping your future, one hotel at a time. We're a team of innovators, strategists, storytellers, and engineers, all with a few things in common. We love hotels, we get results, and we provide great online experiences for hoteliers and their guests. Our work can be challenging, but we're firm believers that when you love what you do, you do it well. Find out more here: about-us/careers #J-18808-Ljbffr

Coba Education Ltd in Northamptonshire is seeking an Inclusion Support Practitioner to support students across the school, whether in specialist provisions or mainstream classrooms.You will work with teachers and pastoral teams to ensure every student receives the support they need to flourish.The r

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Elevate Projects Ltd is seeking an organised Property Administrator on a contract basis with hybrid working.

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A residential care provider in Sheffield seeks an experienced Registered Manager to lead an 8-bed service for adults with Learning Disabilities and Mental Health needs.You will drive outstanding care, governance and delivery of person-centred support while managing a high-performing team and ensurin

Hermès in Manhasset, NY seeks a Sales Specialist to achieve selling and service goals in a fast-paced luxury environment.You will collaborate with sales and support teams, handle POS transactions, and ensure a superior client experience with meticulous attention to presentation and protection of as

Randox Health in York is seeking a Phlebotomist to join our clinic inside a Holland & Barrett store.You will take blood samples from private and corporate clients, and ensure a professional patient experience while recording data in our PIS.The role requires strong IT literacy, clear communication,

Starbucks EMEA is seeking a District Manager who will lead a team of store managers across multiple sites, champion our mission, and deliver an exceptional partner and customer experience.You will analyse customer and financial data, develop talent, and drive profitable growth while upholding our va

Proactive Appointments is seeking a QA Engineer to ensure the highest quality standards in their services.The role involves planning, designing, and executing tests including exploratory and regression testing.The ideal candidate has at least 2 years of experience in software quality assurance and a

National Youth Advocacy Service (NYAS) is recruiting self-employed advocates to provide independent and confidential advocacy for children, young people and adults in settings such as children’s homes and schools.You will listen to their wishes and explain their rights so their voices are heard in

Age Concern Tyneside South invites applications for a Carer Support and Community Engagement Worker to join the Connected Caring South Tyneside team.The role focuses on delivering support to unpaid carers and raising awareness of available services across South Tyneside, with outreach through groups

Reed is seeking a Quality, Environmental & Health & Safety Manager to lead all aspects of QHSE across our manufacturing operation.This senior role focuses on maintaining compliance, driving continuous improvement and embedding quality and safety into day-to-day decisions.You will partner with the Op

Artemis Clarke Ltd is hiring a Paraplanner in Liverpool for a hybrid role, supporting financial planners and delivering high-quality reports.You will prepare client reports, conduct research, and contribute to comprehensive financial plans while ensuring regulatory compliance and accurate records.Th

The Estée Lauder Companies Inc.Counter Lead in the United Kingdom to drive sales, support the Brand and deliver an exceptional customer experience.You will maintain impeccable brand standards, lead by example, and implement local marketing and events in collaboration with retailers.Key responsibili

Academics is seeking a dedicated Level 3 Practitioner for a nursery in Reading, Berkshire.The role focuses on supporting children's early learning and development in a nurturing environment.An ideal candidate will hold a Level 3 Childcare qualification and possess a strong understanding of the EYFS

Acorn Training LTD in the UK seeks a Health and Social Care Tutor to deliver high-quality, face-to-face learning programmes for adult learners pursuing care sector careers.You will plan, prepare, and deliver practical sessions aligned with the adult care curriculum and industry standards.You will as

A leading recruitment agency in the UK is seeking a Senior Designer to shape and elevate the visual identity of a premium global brand.