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  • Head Waiter / Waitress
    Head Waiter / Waitress
    28 minutes ago
    £17–£19 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Site Manager
    Site Manager
    25 days ago
    £42000 yearly
    Full-time
    Uxbridge

    Job Title: Site Manager (Cloud Kitchen Operations – South Asian & Fast Food Brands) Location: Uxbridge, London (with responsibility for additional operational sites as required) Salary: £42,000 per annum Hours: Full-time, minimum 39 hours per week Job Type: Permanent About the Company We are an established cloud kitchen operator managing multiple delivery-only food brands, specialising in South Asian cuisine and fast food. Our operations are structured to deliver consistent quality, efficiency, and compliance across all sites. Role Purpose The Site Manager will be responsible for the direct management and supervision of cloud kitchen operations at the primary Uxbridge site and, where required, additional company-operated locations. The role involves full operational control, staff management, and ensuring compliance with all UK food safety and employment regulations. Key Responsibilities • Take full responsibility for day-to-day management of assigned cloud kitchen site(s), • Directly supervise, manage, and control kitchen and front-of-house staff, • Plan and oversee food preparation processes across South Asian and fast food menus, • Ensure consistency in quality, portioning, and presentation in line with company standards, • Manage stock control, procurement, and supplier coordination, • Prepare staff rotas and manage labour costs and productivity, • Ensure full compliance with UK food safety legislation, including HACCP and Food Hygiene Regulations, • Maintain accurate operational and compliance records, • Monitor performance metrics and implement continuous operational improvements, • Liaise with third-party delivery platforms to ensure efficient service, • Ensure that all work is carried out under the direct control and supervision of the sponsoring employer Minimum Requirements • At least 3 years’ experience in a managerial or supervisory role within hospitality, food service, or commercial kitchen operations, • Demonstrable experience in high-volume food production and service environments, • Proven knowledge of South Asian cuisine and/or fast food operations, • Level 3 Food Hygiene certification (or willingness to obtain prior to employment), • Strong understanding of HACCP, food safety, and health & safety compliance, • Experience in staff supervision, training, and performance management, • Good organisational, communication, and problem-solving skills, • Ability to work across multiple company sites where required Salary & Benefits • Salary: £42,000 per annum (compliant with Skilled Worker salary thresholds, subject to SOC code and eligibility), • 28 days annual leave (including public holidays), • Opportunities for progression within a growing organisation Skilled Worker Sponsorship This role is eligible for sponsorship under the Skilled Worker route, subject to the candidate meeting: • The relevant skills and experience requirements, • The applicable salary threshold and occupation code criteria, • UK Home Office immigration rules in force at the time of application How to Apply Please submit a CV and supporting statement detailing your relevant experience and suitability for the role.

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