Head of customer experience jobs in Ruislip - Page 2Create job alerts

Fractional Chief AI Officer / Head of AI. Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts. Opportunity to shape a high-profile AI agenda within a respected HubSpot-led organisation.

A prominent charity organization is seeking an experienced leader for the Supporter Operations and Insights team. This pivotal role involves enhancing supporter experiences, managing operations and data insights, and ensuring compliance.

A sustainable pet food company in the UK is looking for a Head of Customer Love Foundations to enhance customer experiences across markets. You will need to be an engaging leader with strong analytical skills, manage international stakeholders effectively, and support diverse customer needs in a hyb

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The opportunity as Head of Customer Experience. Primary KPI = Bolt UK + Fella UK Reorder Rate (Of customers whose chec

Are you ready to make a bold difference to end homelessness? As the Head of Individual Giving and Supporter Engagement at Crisis, you'll lead a collaborative team dedicated to growing and nurturing our community of supporters. You'll drive growth in both the number and value of our supporters—incl

A leading employee experience platform is seeking a Senior Director to manage the EMEA Customer Experience organization. The ideal candidate has significant B2B SaaS experience, a proven record in managing leaders in a complex environment, and a deep understanding of the EMEA market dynamics. This r

Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment. You combine strong consumer product craft, deep experimentation experie

A leading customer service organization is looking for a Head of Customer Experience to lead and define the customer experience strategy. Ideal candidates will have proven leadership experience in customer experience or service design, with a strong understanding of customer behavior and journey des

A leading media and entertainment brand in the UK is seeking a Lead Product Designer to create world-class customer experiences.

This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes. Head of Customer Contact - Repairs. With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their fam

As a Lead Product Designer in our digital customer experience team, you'll own the creation of world‑class customer experiences and deliver transformative solutions across sky. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence and performanc

A global technology firm in the UK is looking for a Head of Insights to lead their Insights function. This role involves setting standards and developing a team of analysts focused on providing high-quality insights to customers. The ideal candidate will have significant experience in analytics lead

We’re looking for the Head of Customer Education Content that is responsible for all the key customer-facing educational content. You will report into VP of Customer Marketing to drive content strategy and lead a team of 6-7 individuals in executing the content to drive revenue growth, deepen prod

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

A leading motoring organization is seeking a Head of Digital Product to transform customer journeys and deliver innovative market experiences. Join a supportive team that values diversity and offers a range of benefits including annual leave and personal development opportunities. This role involves

As the Head of Customer Journey Experience Strategic Transformation you will lead and champion the development of the overarching, ambitious, customer experience strategy for BUK’s priority Customer Journeys. This involves leading cross-functional teams to identify and drive opportunities to be mo

A telecommunications service provider is seeking a skilled digital marketing professional to lead the launch of new Travel eSIM markets. Ideal candidates will have experience in digital marketing within the telecom or travel sectors, possess a data-driven mindset, and manage multiple markets efficie

A prominent theatre in Greater London is seeking a strategic Head of Enterprise and Visitor Experience. You will lead visitor services and Front of House operations while maintaining a strong culture of Health & Safety and service excellence. In this role, you will shape the theatre’s public-facin

We are looking for an experienced and forward‑thinking Head of Developer Experience (DevEx) to join our Engineering team and help us define and lead the strategy to improve engineering productivity, developer experience, and adoption of AI‑powered tooling across Arbor's product and platform team

You should have at least 3 years’ experience as a Head of Compliance with a similar payments business, able to operate at a strategic level, advising the Board and senior Leadership Team whilst still able to roll up your sleeves and carry out some of the detailed work yourself. EXCLUSIVE: HEAD OF

The company thrives on innovation and creating delightful customer experiences, offering a fast-paced and empowering environment. A pioneering technology firm based in Greater London is seeking a Customer Success Leader to drive the success of its AI-native CRM. This senior role involves hiring and

A leading financial services provider in Greater London seeks a Head of Existing Customer Analytics to lead a team delivering data-driven insights for optimizing customer relationships. This full-time position offers hybrid working with a salary range of £100K–£110K plus benefits. Responsibiliti

A leading travel technology company in Greater London is seeking a Head of Workplace Experience to enhance workplace culture and employee productivity. This role involves strategic leadership across multiple offices and managing projects to ensure a safe and inclusive environment. Ideal candidates w

HEAD OF/DIRECTOR OF EXISTING CUSTOMER STRATEGY. Prior experience leading Existing Customer Strategy (working with things like credit limit increase/decreases, repricing, cross‑sell etc). This role offers the opportunity to lead the ECM team to really build out this function and define the future g

A leading casual dining restaurant group in Greater London is seeking a Director of Projects and People Experience to drive strategic initiatives enhancing business effectiveness and employee experience. The ideal candidate will have experience in fast-paced environments and demonstrate high integri

Head of Experience Test Engineering page is loaded## Head of Experience Test Engineeringlocations: Billund Project Houseposted on: Posted Yesterdayjob requisition id: 0000029191Job DescriptionThen join the LEGO Group’s Creative Play Lab and contribute to inventing ground-breaking new pla

Newent, GloucestershireFull-TimePermanentCome and make a real difference as our new Assistant Director of Customer Experience!Were looking for a senior leader who cares deeply about delivering a great customer experience for our tena

Accountable for growing customer lifetime value, the Head of Customer Value will devise strategies to increase customer acquisition, engagement and retention. Leading a team of Managers and Executives, the ideal candidate will have a strong record of designing successful customer propositions - usin

A technology company in the United Kingdom seeks a Manager, Customer Experience to lead the Customer Support and Success teams. With a background in SaaS operations and a strong focus on customer education, this role is crucial for driving customer satisfaction and partnership value. Candidates shou

Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Lead, coach and grow a high-performing Customer Success team, creating a positive and accountable culture. Confident communicator who thrives in cross-functional environments and builds trust quickly with

A global technology company is seeking a visionary Global Head of Employee Experience to lead a high-performing team focused on enhancing employee engagement and overseeing talent management strategies. The ideal candidate will have over 15 years of progressive experience in HR, preferably in global

The Head of Customer Supply Chain – EU is responsible for leading and optimising the end-to-end customer supply chain function within the EU markets. We are looking for a Head of Customer Supply Chain – EU to join the team. This includes full ownership of order management, customer fulfilment, d

A renowned technology company in the United Kingdom is seeking a Customer Success Leader to oversee teams across EMEA and drive the adoption of DevOps practices. The ideal candidate will have a background in DevOps or cloud technologies, and a proven track record in technical adoption within enterpr

AJ Bell is one of the fastest‑growing investment platform businesses in the UK offering an award‑winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. That's why we offer a hybrid working model, where you’ll sp

Head of L&D Service Delivery & Customer Success. Everything we do is built around delivering a world‑class customer experience for our B2B clients, from onboarding and training through to ongoing partnership and measurable business impact. We are looking for people who love a challenge, are full o

A leading media and entertainment brand is seeking a Lead Product Designer to enhance customer experience in digital platforms. This position offers the opportunity to drive impactful design initiatives in a hybrid working environment, fostering a culture of inclusion and creativity. The successful

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Experience of working in an ITIL or ISO certificated environment. Substantial experience of leading a service desk.

You are a highly accomplished professional with significant creative experience, ideally within a high‑profile creative agency or agency‑client partnership. Our hybrid work policy means an average of 2 days per week in the office with the opportunity to finish at 15:00 on Fridays. We want our pe

Fractional Chief AI Officer / Head of AI. Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts. Opportunity to shape a high‑profile AI agenda within a respected HubSpot‑led organisation.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory result to a check of police records via Disclosure and Barring Service (DBS). The Customer Experience Team are the first point of contact b

An innovative educational institution in the East Midlands is seeking a Head of Customer Experience & Operations to enhance visitor experiences and drive commercial growth. The position offers opportunities for professional growth and supports the values of the institution. Ideal candidates should h

Support delivery of site patient experience objectives alongside complex complaints handling, representing the Director of Nursing on key Patient Experience initiatives. Head of Governance for Patient Experience & Engagement. Demonstrated experience and detailed knowledge of all aspects of clinical

AJ Bell is one of the fastest‑growing investment platform businesses in the UK offering an award‑winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. That's why we offer a hybrid working model, where you’ll spe

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer-ce

As Head of Engineering, Customer Experience, you’ll lead a team of 40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products without ever touching or trying them on. Head of Engineering (Customer Experience). Proven experience leading

A leading housebuilder in the UK seeks a Head of Customer Care to lead their Customer Care function. The ideal candidate should have a proven track record in customer care leadership, excellent communication skills, and proficiency with Microsoft Office. This role offers significant opportunity for

A leading AI-powered business planning platform in London is seeking a Head of Customer Success for EMEA. Ideal candidates will have experience in B2B SaaS Customer Success and possess strong people management and executive engagement skills.