Head of customer experience jobs in Torquay - Page 2Crear alertas

Fractional Chief AI Officer / Head of AI. Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts. The profile we are looking for.

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. With this in mind, we have designed an interview process which w

Fractional Chief AI Officer / Head of AI. Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts. Experience working in or alongside CRM-led businesses (HubSpot strongly preferred; Salesforce, Dynamics, Pipedrive or similar also relevant).

Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

Berkshire based - hybrid role Please send your CV to me, Martin Warner, and I will get back to you as soon as possibleMy client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of

Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Login with your LinkedIn profile. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams.

A forward-thinking tech firm in central London is seeking a Head of Customer Success to oversee the strategic growth and retention of its customer base. Candidates should have a solid track record in Customer Success and Account Management, along with strong commercial acumen. The position offers an

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. You will be responsible for shaping how the business serves and retains customers, optimizing their value through advanced analytics. This stra

You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while leading and developing a geographically distributed team of Customer Success Managers. This is a senior leadership role with full ownership of the Customer Success f

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. Ideal candidates have 7+ years in Customer Success, including leadership experience in hotel technology. The role offers remote work flexibility and is part of a cu

The “Head of Customer Experience” will delight customers with insanely great service through a near‑pathological obsession with CX. Opportunity: Head of Customer Experience. We’re a young startup, still in Day 1, and all our work is ahead of us.

To consider new innovative ways to continue to gain feedback from patient experience, working closely with Director of Patient Safety, Chief Nursing Officer, Heads of Departments, Marketing and Survey Providers. We are looking for an experienced and flexible Head of Patient Experience to support our

To consider new innovative ways to continue to gain feedback from patient experience, working closely with Director of Patient Safety, Chief Nursing Officer, Heads of Departments, Marketing and Survey Providers. We are looking for an experienced and flexible Head of Patient Experience to support our

AJ Bell is one of the fastest‑growing investment platform businesses in the UK offering an award‑winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. That's why we offer a hybrid working model, where you’ll sp

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. This high‑pro

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. As Head of Customer Experience & Operations, you’ll lead the s

They’re now hiring a Head of Customer Success to lead and scale a large, phone-led customer operation, currently 20+ people and growing quickly to 50+. The work genuinely changes lives, and customer experience sits at the heart of everything they do. A leadership team that genuinely values custome

Strong customer‑centric mindset, with a track record of improving customer journeys and operational performance. At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible

A digital services firm in the UK is seeking a Head of Experience Design to lead the development of a team focused on public sector projects. The role involves engaging clients, developing user-centric solutions, and overseeing revenue and utilization of services. Candidates should have substantial

A leading construction company in the UK is seeking a Head of Customer Relations to join their Facilities Management team. This role involves leading customer growth and engagement strategies, building high-value relationships within the public and private sectors, and positioning the company as a t

Significant experience in B2B SaaS at a senior management level, with extensive experience managing "leaders of leaders" (Directors/Managers). We are looking for a Senior Director to lead our EMEA Customer Experience organisation—a strategic leadership role that serves as the "General Manager" for

This hybrid role requires leading sales strategy and technical engagement with clients, focusing on retention and growth of the customer portfolio. A leading subscription management platform in the UK is seeking a Manager of Customer Solution Engineering. The company offers competitive compensation,

Our Head of Experience Design is responsible for creating a world class professional services practice and developing demand for a set of propositions and capabilities to meet the needs of our clients and to support the strategic growth of our business. Our Head of Experience Design is a member of t

The successful candidate will drive the adoption of advanced DevOps practices and manage both team leaders and individual contributors. This role requires a proven background in DevOps or related technologies and a strategic mindset to enhance customer success within a mission-driven tech environmen

A leading financial services company in the United Kingdom seeks a Senior Product Manager/Head of Product to enhance customer sales journeys. You will own the product strategy, lead cross-functional teams, and ensure the integration of systems for seamless experiences. This role significantly impact

A leading global real estate firm is seeking a Hospitality Lead to maintain operational excellence across several high-profile events in London. You will deliver world-class guest experiences while leading and developing hospitality teams. The role demands exceptional communication, customer-centric

A leading veterinary surgery in Epping Forest is seeking a Customer Experience Manager to lead a team dedicated to excellent service. Ideal candidates will have management experience in the service industry and a passion for providing top-notch customer service. Join us in making a lasting impressio

The ideal candidate will have over 8 years of experience in Customer Success or Account Management within Capital Markets or B2B SaaS. Key responsibilities include aligning customer initiatives with business goals, implementing effective processes across CRM, and championing customer feedback to enh

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

A leading delivery service provider in Greater London is seeking a Head of Customer to lead the customer strategy and enhance the customer experience. Ideal applicants should have proven experience in a senior customer-success role, excellent communication skills, and a strong understanding of B2B c

Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives. From day one, our customer service leaders will play a vital role in upholding t

A top-managed hosting company in Greater London is seeking a Head of Customer Success to lead its customer success strategy. This role involves overseeing customer satisfaction initiatives, driving customer retention, and managing a cross-functional team to ensure customer happiness. The ideal candi

A leading cloud solutions provider in Greater London seeks a Solution Delivery Director to oversee customer projects and implementations. The position offers a hybrid-working policy, ensuring collaboration and flexibility for the team.

A marketing consultancy is looking for a Head of Growth to lead their consumer growth program. This senior role requires strategic marketing skills and experience in driving performance across various channels.

The post supports the delivery of the sites patient experience objectives alongside complex complaints handling, representing our director of nursing on key Patient Experience initiatives supporting the delivery of key objectives, driving quality assurance and improvement. As a senior member of the

Partner closely with Customer Success, Product, Engineering, and other regional leaders to deliver a seamless, end-to-end customer experience. A senior customer operations leader with 5+ years’ experience leading Customer Support and/or Operations teams in a SaaS or technology-driven environment.

A leading media company in Greater London is seeking a Head of Delivery to lead their Times Customer team. Strong leadership and communication skills are essential, alongside proven experience in budget management and agile practices.

A prestigious private healthcare provider in Greater London seeks a Head of Patient Experience to lead initiatives aimed at improving patient satisfaction. This role offers competitive benefits, including private healthcare worth up to £20,000 and generous annual leave.

The Head of Customer Service & Client Care will be responsible for ensuring our customer care technology supports a seamless, premium and joined-up experience for both customers and teams. Austen & Blake’s customer experience is powered by a growing ecosystem of customer care, CRM and internal sys

A leading charity organization in the Greater London area is seeking a Head of Public Fundraising to provide leadership and direction to the fundraising team. Empathetic leadership, along with experience in community and events fundraising, is essential. This role offers a competitive salary, hybrid

A leading financial services provider in the UK is seeking a Head of Product for Websites to elevate its global online presence. This role involves strategic oversight of the product lifecycle and leading a team of product managers. The ideal candidate will have extensive experience managing ecommer

A leading utilities provider located in Greater London is searching for a Head of Product to drive the digital customer experience. This role involves transforming the digital journey, leading a team, and directly influencing customer engagement. The company offers an industry-benchmarked salary and

Ideal candidates will have experience in SaaS environments and a track record of managing complex client portfolios. A leading technology recruitment firm seeks a Customer Success leader in Greater London to scale their team and optimize client relationships. The role involves owning the customer li

The ideal candidate will bring over 8 years of experience in hospitality or workplace management and possess exceptional communication skills. This role offers a unique opportunity to shape the workplace experience in a fast-paced, tech-driven environment. A leading technology company in Greater Lon

Lead and develop a Customer Success function of ~11 people, supporting a growing customer base and multi‑location team structure. Act as a true agent of change: raise standards, challenge legacy ways of working, and create a culture of ownership and performance. Head of Customer Success - Data & I

Ideal candidates will have over 6 years' experience in customer success or account management, with a strong grasp of financial markets and a proven track record of driving growth in enterprise accounts. A leading fintech company in London is seeking a Customer Success Director to scale its global C