Head of customer service jobs in Doncaster - Page 2Create job alerts

As Head of Service, you will play a. Head of Service – Safeguarding & Family Support. Ensure effective use of resources while maintaining high standards of service delivery.

An opportunity has arisen for a Head of Service – Market Development & Quality Assurance to lead the development, sustainability, and quality oversight of the Adult Social Care provider market. Head of Service – Market Development & Quality Assurance. Lead market shaping and development

If you are interested in the role, or know of anyone who could be, please contact Rachel at Service Care Solutions on or email Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive

Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is lo

If you are interested in the role, or know of anyone who could be, please contact Rachel at Service Care Solutions on or email Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive

Head of Service Delivery or Head of Service Management. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. We are proud of the diverse and inclusive community we hav

Head of Service – Children’s Safeguarding & Family Support. This role carries strategic responsibility for our key front‑door functions, including the Children’s Single Point of Contact, Assessment & Intervention, Family Support & Protection, and services for Children with Disabilities. We a

The Regional Head of Customer Service is responsible for leading the Customer Service function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, a

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

Head of Service - Air Conditioning (AC / HVAC)Job Description Location: Ideally based near High WycombeSalary: £70K to £90K (DOE) + £6K car allowance or company car + bonus + pensionRole OverviewThe Head of Service (AC) is responsible for overseeing the delivery of air conditioning services acros

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. Head

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. Extensive leadership experience i

Head of Strategic Account Management – Service (NHS & Private Groups). This is a senior leadership role, responsible for leading a team of 6 Strategic Account Managers, owning the performance, retention and growth of a portfolio of high-value, long-term contracts. Driving early-stage renewal plann

Role: Head of Infrastructure and ServiceSalary: CompetitiveLocation: Ipswich (Hybrid - 3 days in office & up to twice per month travel to Glasgow)Fruition are currently recruiting for an experienced Head of Infrastructure and Service for a market leading organisation who are currently undergoing an

Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is looking for a Head of Service Op

Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Dri

A global leader in consumer goods seeks an experienced professional to join their Sustainability team. The company offers comprehensive benefits, including mental health support and performance incentives, nurturing a diverse and inclusive environment.

Own and orchestrate a large external delivery organisation of ~30 team external members across customer service. Scale self-service capabilities, account functionality, and service automation to reduce friction while improving customer satisfaction. Stay ahead of regulatory, privacy, and payments la

We are seeking an experienced and strategic leader to take on the role of Head of Service for our Community Learning Disability Team (CLDT). Head of Service – Community Learning Disability Team (CLDT). You will lead the strategic development and operational delivery of the service, working in part

Managing direct reports: Service Management Lead, Head of Information Security & Risk, Head of IT Training. Internal: Director of Technology Services and Delivery, Clinical Directors, General Managers, Heads of Nursing, Corporate leads, DT&I senior leadership, and Trust Senior Leadership. The Head o

A member of Senior Leadership Team of Rail Analysis, the role holder will be expected to help deliver a supportive and stimulating working environment for analysts from a range of disciplines. This will include work on the financial framework (particularly around incentives and the scale of financia

A leading SaaS company in East Midlands seeks a Head of Customer Success to drive customer retention, develop engagement strategies, and lead a focused team. The role demands a customer-centric mindset, strong communication, and strategic thinking to build long-term relationships and deliver measura

A local government organization in the United Kingdom is seeking a Head of Service for the Integrated Front Door and Emergency Duty Service. This is an opportunity to be at the forefront of enhancing child services and making a substantial impact.

The ideal candidate will have senior-level experience in customer service and a strong understanding of social housing. A prominent housing association is seeking a Head of Contact Centre to lead a high-performing team. This role involves strategic oversight of customer contact and planning operatio

This includes full ownership of order management, customer fulfilment, domestic transport, third‑party logistics (3PL) relationships, and customer service levels. The Head of Customer Supply Chain – EU is responsible for leading and optimising the end‑to‑end customer supply chain function wi

This position offers a mix of onsite and remote work, making it an attractive opportunity for skilled professionals. This role involves managing digital transformation projects focused on customer services while ensuring compliance with regulatory requirements. A leading consultancy firm located in

The Head of Customer Success is accountable for the performance, scalability, and quality of the Customer Success function at YourParkingSpace. Deep understanding of customer service metrics, SLAs, and quality frameworks. Minimum 5 years’ experience leading Customer Success or Customer Support tea

Candidates should have significant experience in customer service and knowledge of housing legislation, with strong change leadership skills essential to drive innovation and transformation in the organization. A dynamic housing association in Greater London is seeking a Head of Contact Centre to le

A global mobility solutions provider, based in London, is seeking a Head of Customer Success. This role includes leading and developing the Customer Success team to ensure high-quality service delivery and operational excellence. Candidates should have at least 5 years of experience in customer succ

A leading consultancy firm in Greater London is looking for a Head of IT Service Management to set the vision and strategy for service management. This role involves leading operational teams, managing service delivery, and ensuring high-quality IT services. Candidates should have experience in IT s

A leading modular space solutions provider in the United Kingdom is seeking a Head of Maintenance to lead its national maintenance function. The role involves ensuring operational excellence through effective delivery of maintenance services. This position offers the opportunity to drive continuous

A leading fire detection firm based in Central London is seeking an experienced manager to lead the service delivery team. The role entails managing engineering staff, ensuring compliance with standards, and maintaining strong customer relationships. Candidates should have significant experience in

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

Volunteering with us offers more than just the chance to help pets; it’s an opportunity to develop valuable skills in customer service and retail while being part of a supportive and enthusiastic team. Your friendly presence will be essential in providing exceptional customer service and contribut

Ideal candidates should have 6+ years of experience with enterprise customers and familiarity with the carbon markets. A climate technology firm in London seeks a Lead Customer Success Manager to develop global strategy and manage strategic enterprise relationships.

A social impact real estate company is seeking a Head of Housing to oversee operations, ensuring high-quality housing services and customer satisfaction. You will manage relationships with service delivery partners and focus on providing safe, compliant homes. This is a permanent, full-time role wit

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consiste

A leading technology consultancy based in the UK seeks an experienced Head of Customer Success to lead the customer success function. The ideal candidate has a background in Customer Success, strong communication skills, and experience with CRM tools. You will drive long-term value while collaborati

Directly manage the day-to-day operations of our Customer Support team while actively handling complex customer inquiries, subscription issues, and VIP customer communications. Because our team is only comprised of the best‑of‑the‑best, we pay the very top of market compensation + extra perks,

A premium eCommerce brand is seeking a Head of CRM & Customer Economics to lead email and loyalty strategies. The ideal candidate will possess extensive experience with Klaviyo, Shopify, and customer data management, focusing on AI-driven customer lifecycle enhancements. Competitive salary up to £7